This programme considers the roles and responsibilities of the duty manager, concierge and porter at a five star hotel and contrasts these with duties of the manager of a youth hostel and the general manager of a three and a half star motor inn.

"Harness the Power of Reflections aims to get students engaged and passionate about their own learning by first getting teachers and administrators involved in a continuous-improvement professional development program. Going beyond the classroom and into the offices of school personnel, this book stresses the importance of each educator's own continuous-improvement journey as a means of best serving the needs of students. This book provides a framework for evaluating a school organization and processes a school can implement in order to foster organizational dedication to ongoing, schoolwide improvement"--Provided by publisher.

The first book to show Windows media developers how to use the market-leading QuickTime software.

Though a part of American soldiers' lives since the Revolutionary War, by World War II music could be broadcast to the front. Today it accompanies soldiers from the recruiting office to the battlefield. For this book, Jonathan Pieslak interviewed returning veterans to learn about the place of music in the Iraq War and in contemporary American military culture in general. Pieslak describes how American soldiers hear, share, use, and produce music both on and off duty. He studies the role of music from recr.

Guard Force Management looks at the contract guard force as a business and demonstrates how current management techniques can be used to improve efficiency and increase profitability. The author takes proven management principles and applies them to the competitive security industry. This updated edition includes an entirely new chapter on preparation and response to crisis in order to maintain business continuity. The book focuses on administrative and financial functions that are frequently neglected in guard companies, and discusses planning and conducting guard operations in detail.

Get your hands on the brand-new "Eight-language tourism dictionary". The topics in the book are treated in eight languages-English, German, French, Spanish, Italian, Polish, Czech and Slovak. This book includes all the most useful word phrases and sentences a tourist will need for a variety of situations. We believe that everyone can appreciate the value of being able to communicate in other languages and uncover the beauty of the words and phrases which emerge from everyday life. The reader ...

"The emergence of baseball as the "national pastime" established the dynamics of spectator sports. Evolving in an urban landscape, the game attracted a dedicated fan base and enshrined the sports hero as a national celebrity. The effect Irish-American players had on how the game was played and their support of Jim Crow culture shaped baseball"--

Although the office of President of Ireland has attracted a great deal of public attention, especially since the election of Mary Robinson in 1990, the presidency has been the subject of little analysis. This gap in our knowledge of Irish politics is filled by this timely collection, which brings together a set of studies that explore the political role of the Irish presidency from a comparative perspective. The background to the creation of the presidency in 1937 is considered alongside a detailed assessment of the political, social and symbolic functions of the office. The con.