Signatura topográfica preferida
647.94068 CTH
Fecha de publicación
2010
Resumen
The Front Office Operations syllabus introduces you to the systems and procedures required for Front Office Operations. It provides an overview of the functions and supervisory aspects of the front office department. You will develop knowledge and skills in departmental procedures as well as understanding the key legislation. The syllabus includes key areas such as reservations procedures, check in and check out procedures, guest accounting and yield management reports, security and safety issues and guest services and communications.The Study Guide, which has been reviewed and endorsed by CTH
Formato:
Libros
Relevancia:
155134.7031
por
William Angliss Institute of TAFE.
Signatura topográfica preferida
DVD 647.940068 FRO
Fecha de publicación
2005
Resumen
This program covers topics such as taking and maintaining reservations, guaranteed and non-guaranteed reservations, changing and cancelling reservations, product knowledge, selling and up-selling, potential reservations problems, handling complaints and more.
Formato:
Otros
Relevancia:
134456.0938
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por
DeVeau, Linsley T., 1951-
Signatura topográfica preferida
647.94068 FRO
Fecha de publicación
1996
Formato:
Libros
Relevancia:
120268.6016
por
Baker, Sue, 1952-
Signatura topográfica preferida
647.94068 BAK
Fecha de publicación
1998
Formato:
Libros
Relevancia:
109795.0234
por
Baker, Sue, 1952-
Signatura topográfica preferida
647.94068 BAK
Fecha de publicación
1996
Formato:
Libros
Relevancia:
109795.0234
por
Baker, Sue, 1952-
Signatura topográfica preferida
647.94068 BAK
Fecha de publicación
2000
Formato:
Libros
Relevancia:
105488.4531
por
Perry, Lewis.
Signatura topográfica preferida
XX(158123.1)
Fecha de publicación
2008
Formato:
Recursos electrónicos
Relevancia:
0.2132
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