por
Bardi, James A., 1947-
Signatura topográfica preferida
647.94068 BAR
Fecha de publicación
1990
Formato:
Libros
Relevancia:
215612.3125
por
Bardi, James A., 1947-
Signatura topográfica preferida
647.94068 BAR
Fecha de publicación
2003
Formato:
Libros
Table of contents http://www.loc.gov/catdir/toc/wiley022/2002024087.html
Relevancia:
215612.2813
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por
Bardi, James A., 1947-
Signatura topográfica preferida
647.94068 BAR
Fecha de publicación
1996
Formato:
Libros
Relevancia:
215612.2188
por
Bardi, James A., 1947-
Signatura topográfica preferida
647.94068 BAR
Fecha de publicación
2011
Resumen
"Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics"--
Formato:
Libros
Relevancia:
215612.1719
por
Bardi, James A., 1947-
Signatura topográfica preferida
647.94068 BAR
Fecha de publicación
2007
Resumen
"Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fourth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on technology's role in the modernized front office." "Material is logically presented in the order of operations, beginning with an overview of lodging and then progressing through a tour of the today's front office, a review of the guest cycle, and an analysis of guest services. This Fourth Edition includes new sections on hotel risk management, security, and housekeeping management."--BOOK JACKET.
Formato:
Libros
Table of contents http://www.loc.gov/catdir/toc/ecip064/2005033575.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0623/2005033575-d.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0623/2005033575-d.html
Relevancia:
215612.0938
por
DeVeau, Linsley T., 1951-
Signatura topográfica preferida
647.94068 FRO
Fecha de publicación
1996
Formato:
Libros
Relevancia:
180402.9063
Signatura topográfica preferida
ARC 647.94068 FRO
Fecha de publicación
1967
Formato:
Libros
Relevancia:
0.5669
Signatura topográfica preferida
647.94068 CTH
Fecha de publicación
2010
Resumen
The Front Office Operations syllabus introduces you to the systems and procedures required for Front Office Operations. It provides an overview of the functions and supervisory aspects of the front office department. You will develop knowledge and skills in departmental procedures as well as understanding the key legislation. The syllabus includes key areas such as reservations procedures, check in and check out procedures, guest accounting and yield management reports, security and safety issues and guest services and communications.The Study Guide, which has been reviewed and endorsed by CTH
Formato:
Libros
Relevancia:
0.5234
por
Kasavana, Michael L., 1947-, author.
Signatura topográfica preferida
647.94068 KAS
Fecha de publicación
2017
Resumen
The tenth edition features several new sections related to the impact of technology on hotel operations, including information on social media platforms, mobile services, mobile device connectivity issues guests may experience in hotels, mobile payments, and how the Internet of Things will affect guest service. New material has been added on key cards and keyless entry technology. In addition, the section on income statements has been revised to reflect the most recent edition of the Uniform System of Accounts for the Lodging Industry"
Formato:
Libros
Relevancia:
0.5172
por
Braham, Bruce
Signatura topográfica preferida
647.94068 BRA
Fecha de publicación
1985
Formato:
Libros
Relevancia:
0.4160
Signatura topográfica preferida
647.94 HOT
Fecha de publicación
2009
Formato:
Libros
Relevancia:
0.3536
por
Gee, Chuck Y.
Signatura topográfica preferida
647.94 GEE
Fecha de publicación
1988
Formato:
Libros
Relevancia:
0.3441
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