por
Van Niekerk, Mathilda, 1972-. author.
Signatura topográfica preferida
658.456 VAN
Fecha de publicación
2017
Formato:
Recursos electrónicos
Relevancia:
0.4056
por
Okumus, Fevzi.
Signatura topográfica preferida
338.4791
Fecha de publicación
2015
Resumen
This ebook investigates the following: trends in hospitality management research; customer loyalty in the hospitality industry; transitioning loyalty programmes; talent management and work-life balance: serive quality in China's hospitality and tourism industry; and sustainability issues and hospitality and tourism firms' strategies.
Formato:
Recursos electrónicos
Relevancia:
0.3536
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por
Okumus, Fevzi.
Signatura topográfica preferida
647.94 OKU
Fecha de publicación
2014
Resumen
This ebook on contemporary hospitality research addresses key issues and challenges in the hospitality and tourism field. Written by leading scholars in the hospitality and tourism field to contribute it: addresses productivity, quality and relationship marketing in service operations; explains and synthesizes major services operations research foci from the past century; presents a critical review of the human resources management (HRM) research in the generic HRM and the hospitality fields; evaluates the evolution of hospitality marketing research over the last 25 years and illustrates how t
Formato:
Recursos electrónicos
Relevancia:
0.3283
por
Okumus, Fevzi.
Signatura topográfica preferida
338.4791
Fecha de publicación
2014
Resumen
The topic of this ebook was particularly chosen because of the importance of ethical and sustainability issues and concerns related to the hospitality and tourism industry in China during the past 30 years. The authors from the worldwide locations such as the USA, UK, New Zealand, Hong Kong, Macau, Taiwan, and Chinese mainland have contributed their innovative views significantly to the discussion. Most of the issues and concerns discussed in the chapters included in this ebook are generally related to the hospitality and tourism industry globally. In this ebook, the audience can view ethical
Formato:
Recursos electrónicos
Relevancia:
0.2988
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