por
Bardi, James A., 1947-
Signatura topográfica preferida
647.94068 BAR
Fecha de publicación
1990
Formato:
Libros
Relevancia:
71872.1797
por
Bardi, James A., 1947-
Signatura topográfica preferida
647.94068 BAR
Fecha de publicación
2003
Formato:
Libros
Table of contents http://www.loc.gov/catdir/toc/wiley022/2002024087.html
Relevancia:
71872.1719
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por
Bardi, James A., 1947-
Signatura topográfica preferida
647.94068 BAR
Fecha de publicación
1996
Formato:
Libros
Relevancia:
71872.1484
por
Bardi, James A., 1947-
Signatura topográfica preferida
647.94068 BAR
Fecha de publicación
2011
Resumen
"Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics"--
Formato:
Libros
Relevancia:
71872.1328
por
Bardi, James A., 1947-
Signatura topográfica preferida
647.94068 BAR
Fecha de publicación
2007
Resumen
"Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fourth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on technology's role in the modernized front office." "Material is logically presented in the order of operations, beginning with an overview of lodging and then progressing through a tour of the today's front office, a review of the guest cycle, and an analysis of guest services. This Fourth Edition includes new sections on hotel risk management, security, and housekeeping management."--BOOK JACKET.
Formato:
Libros
Table of contents http://www.loc.gov/catdir/toc/ecip064/2005033575.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0623/2005033575-d.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0623/2005033575-d.html
Relevancia:
71872.1094
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