por
Cook, Sarah.
Signatura topográfica preferida
658.4022
Fecha de publicación
2009
Resumen
Building a High-Performance Team is intended to provide IT managers with informative and practical advice and tips on how to create a high-performance team.
Formato:
Recursos electrónicos
Relevancia:
1.9416
por
Cook, Sarah.
Signatura topográfica preferida
658.812
Fecha de publicación
2010
Resumen
Customer Care Excellence sets the scene for customer care against a backdrop of increasing customer expectations, globalization and developing technology. Using international case studies and examples (including ebay, Virgin and Aviva) it looks to define really excellent service and shows how organizations can create customer focus.
Formato:
Recursos electrónicos
Relevancia:
0.8890
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por
Cook, Sarah.
Signatura topográfica preferida
658.3124 22
Fecha de publicación
2009
Resumen
Coaching for High Performance is intended to inspire IT managers with practical advice and tips on how to create a coaching environment in their department. Applying coaching skills in the IT workplace will help create a climate of high performance.
Formato:
Recursos electrónicos
Relevancia:
0.6961
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