por
Pain, Jean.
Signatura topográfica preferida
616.8914 22
Fecha de publicación
2009
Formato:
Recursos electrónicos
Relevancia:
33107.0273
por
McIntosh, Perry.
Signatura topográfica preferida
658.45 23
Fecha de publicación
2008
Resumen
Effective communication is an important element of success for every organization, leader, manager, supervisor, and employee. Good communication skills are a prerequisite for advancement in most fields and are key to exercising influence both within and beyond the work group. This edition retains the subject matter strengths of the previous version and augments them with content that reflects new understandings of interpersonal communications, new communication technologies, and new organizational practices that include wider spans of management control, greater employee empowerment, geographi.
Formato:
Recursos electrónicos
Relevancia:
537.5463
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por
Abrams, Hesha, author.
Signatura topográfica preferida
303.69 23ENG20220328
Fecha de publicación
2022
Resumen
"In this book, readers will learn how to diffuse conflict by tapping into tools that will help them identify personalized solutions for every problem. Conflict can be destructive. Thousands of years of history have shown that human beings have always struggled to resolve disputes calmly and nonviolently. Now our society has less respect for its institutions and authority figures than ever because most people don't know how to lead out of a conflict stalemate. But, says Hesha Abrams, it doesn't have to be this way. Holding the Calm is the ultimate guide to help mediators of all kinds develop workable, immediate conflict management skills to approach workplace issues, lawsuits, marriage disputes, and everyday arguments. It is chock full of tools and techniques designed to facilitate civilized discussions involving drastically opposing viewpoints. The book's short chapters are written in an easy, accessible format to impart rich skills, anecdotes, and lessons that will arm leaders with the best approaches to conflict. This book teaches readers how to pick the right solution for the right situation-like when to turn lemons into lemonade and when to reach for the tequila and salt. Reading group discussion guide available in book"--
Formato:
Recursos electrónicos
Relevancia:
2.0567
por
Murphy, Jim, 1944-
Signatura topográfica preferida
658.4053 MUR
Fecha de publicación
1994
Formato:
Libros
Relevancia:
1.6852
por
Back, Ken.
Signatura topográfica preferida
158.26 BAC
Fecha de publicación
1999
Formato:
Libros
Relevancia:
1.3826
por
Ford, Jeffrey (Jeffrey D.)
Signatura topográfica preferida
658.45 22
Fecha de publicación
2009
Resumen
Annotation This book shows managers and employees how to use the right conversation at the right time, plan and start each conversation well, and finish each conversation effectively.
Formato:
Recursos electrónicos
Relevancia:
1.3095
por
Chambers, Harry (Harry E.)
Signatura topográfica preferida
658.4 22
Fecha de publicación
2004
Resumen
Shows that micromanagement can be objectively identified and successfully resisted both by those who inflict it and by those who are its victims. This book describes five defining traits of micromanagers including: placing their own self interest above everything else; controlling and manipulating time; and requiring elaborate approval processes.
Formato:
Recursos electrónicos
Relevancia:
1.3090
Signatura topográfica preferida
TR DVD 658.3145 CON
Fecha de publicación
2002
Resumen
Youth (and adults) face interpersonal conflicts on a regular basis; it's a part of our human existence. The resolution steps captured in this presentation are easy to apply to most school/work/ family situations.
Formato:
Otros
Relevancia:
1.1535
por
Lewis, David, 1942-
Signatura topográfica preferida
658.45 LEW
Fecha de publicación
1996
Formato:
Libros
Relevancia:
0.9299
por
Scott, Gini Graham.
Signatura topográfica preferida
650.13 22
Fecha de publicación
2006
Resumen
The sad fact is that the majority of people in the workforce have a less than perfect relationship with their supervisor and many of them consider themselves to be working for "a bad boss". But what can they do about it, short of leaving their job? "A Survival Guide for Working with Bad Bosses" gives readers all the guidance they so desperately need not just to survive, but thrive while reporting to someone incompetent, mean, unethical, or even worse.
Formato:
Recursos electrónicos
Relevancia:
0.8283
por
Waldron, Dr. Vincent R.
Signatura topográfica preferida
650.13
Fecha de publicación
2010
Resumen
This book focuses on the types of risky interactions that threaten identities, relationships, and sometimes careers, including voicing dissent, repairing broken relationships, managing privacy, responding to harassment, offering criticism, and communicating emotion. Each chapter is grounded in real-life organizational scenarios, includes recent research, applies a standard theoretical framework, and illustrates a full range of communicative tactics and discourse practices. Throughout the book, authors Vincent R. Waldron and Jeffrey W. Kassing provide examples to spur thinking, raise questions.
Formato:
Recursos electrónicos
Relevancia:
0.8084
por
DuBrin, Andrew J., author.
Signatura topográfica preferida
658.3 DUB
Fecha de publicación
2015
Resumen
Focusing on todays work environment, the book takes a two-pronged approach that improves interpersonal skills by first presenting basic concepts and then by featuring a heavy component of skill development and self-assessment.
Formato:
Libros
Relevancia:
0.7949
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