por
Seidel, Paul.
Signatura topográfica preferida
TR DVD 380.14591 UPS
Fecha de publicación
2008
Resumen
"The key to a successful, growing business is the ability of staff to successfully upsell products and services. But how do we do this? In this program we define a product, ask how a service differs from a product, examine the marketing concept and go through the process of upselling to add value and training staff to upsell. A valuable look at getting the most from products and services in this vital industry"--Container.
Formato:
Otros
Relevancia:
60140.3359
por
Hayward, Nick.
Signatura topográfica preferida
TR DVD 338.47919436 WOR
Fecha de publicación
2008
Resumen
"Large resorts are very popular forms of tourism. Whether it be to relax on a beach, ski the snowfields or merely take a break from everyday life, resorts encompass a wide range of activities and services including accommodation, entertainment, meals and drink service. Each element of a resort is reliant upon the success of another element therefore effective organisational management is crucial to ensuring the resort can create an experience the guest is seeking, In this program we take an expert overview of the elements of successfully working in a resort."--Container.
Formato:
Otros
Relevancia:
0.0833
Ver otros resultados de búsqueda
por
Baricevic, Thomas.
Signatura topográfica preferida
TR DVD 338.4791 AUS
Fecha de publicación
2008
Resumen
"Tourism is one of Australia?s key industries, contributing billions of dollars to our economy every year. In this program we take a look at the basic structure and make up of this vital area. We?ll examine the value of tourism in Australia; sources of international tourists and why they visit; international visitor types; where tourists visit in Australia; preferred tourist activities; and the challenges facing the industry now and in the future. Featuring expert input from Tourism Australia, this is an informative, up-to-date overview of our dynamic tourist industry." -- container.
Formato:
Otros
Relevancia:
67237.5000
por
Collins, Cath.
Signatura topográfica preferida
TR DVD 338.479194 WHE
Fecha de publicación
2007
Resumen
"Tourism is a major economic force in Australia. It generates immense economic benefits and significant employment for communities but it can also have a severe negative impact when environmental and social considerations are not carefully planned for. To ensure a balanced and healthy sustainability, rigorous planning, development and management needs to occur. This program explores what those processes are and how they take account of many stakeholders. Featuring interviews with some of Australia's foremost tourism experts, this is an absorbing, richly illustrated and up-to-date examination of the issues vital to this powerful industry. Ideal as a foundation program for TAFE and tertiary students." -- container.
Formato:
Otros
Archived advertisement online "So where the bloody hell are you?" http://nla.gov.au/nla.arc-56943
Relevancia:
54901.1523
por
Garner, Simon.
Signatura topográfica preferida
TR DVD 338.4791 HAV
Fecha de publicación
2002
Resumen
Covers the competencies in the module THHCOR01A - Working with colleagues and customers. Key areas include: communication in the workplace; providing assistance to customers; maintaining personal presentation standards and working as a team.
Formato:
Otros
Relevancia:
49105.0391
por
Ashton, Philip.
Signatura topográfica preferida
TR DVD 338.4791945 SLE
Fecha de publicación
1999
Resumen
Program examines the reasons for the recent boom in tourist numbers in the central Victorian town of Daylesford, along with the effects of this tourism.
Formato:
Otros
Relevancia:
49105.6328
por
Maloney, Noel.
Signatura topográfica preferida
TR DVD 338.479194 DEA
Fecha de publicación
1998
Resumen
This program looks at the four major tourist groups to Australia (Japanese, Germans, Chinese and Americans), and aims to improve the viewer's understanding of the differences between these cultures and Australian culture. Included are interviews with senior hotel staff, tourists and people in tour companies and restaurants.
Formato:
Otros
Relevancia:
47545.0039
por
Bate, Natalie.
Signatura topográfica preferida
DVD 959.86 DON
Fecha de publicación
1993
Resumen
Looks at the history of Bali, including the commercialisation of its culture, tourism & the impact of Western influences upon such things as education. Examines the role played by tourism as an agent of change & questions the inevitability of change.
Formato:
Otros
Relevancia:
1.1913
por
Video Education Australasia.
Signatura topográfica preferida
TR DVD 338.479194 OUR
Fecha de publicación
1992
Resumen
Discusses the importance of international tourism to the Australian economy, by demonstrating the success of Sovereign Hill, the goldrush theme park at Ballarat.
Formato:
Otros
Relevancia:
0.1861
Limitar resultados de búsqueda
Limitado por: