Coaching and mentoring skills / Andrew J. DuBrin.

ISBN:

9780130922229

Titre:

Auteur:

DuBrin, Andrew J.

Auteur personnel:

DuBrin, Andrew J.

Informations de publication:

Upper Saddle River, N.J. : Pearson/Prentice Hall, c2005.

Description physique:

xiv, 174 p. : ill. ; 24 cm.

Série:

NetEffect series

Titre de la série:

NetEffect series

Contenu:

1. Building trust -- 2. Showing empathy -- 3. Active listening -- 4. Using influence tactics -- 5. Helping others set goals -- 6. Monitoring performance -- 7. Giving feedback -- 8. Encouraging positive actions -- 9. Discouraging negative actions -- 10. Training team members -- 11. Helping others solve problems -- 12. Helping difficult people -- 13. Developing proteges.

Terme sujet:

Mentoring in business.

Employees -- Training of.

Employees -- Counseling of.

Teams in the workplace.

Organizational behaviour

Interpersonal relations.

Format:

Livres

Accès électronique:

Table of contents http://www.loc.gov/catdir/toc/ecip0416/2004006562.html

Date de publication:

2005

WAIT_PUBINFO:

Upper Saddle River, N.J. : Pearson/Prentice Hall, c2005.

Disponible:*

Numéro de rayon	Type de documentation	Copier	Emplacement en rayon	Statut
658.3124 DUB	Book	1	Standard shelving location	Recherche en cours... Inconnu

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Commandé

Résumé

For courses in Human Relations, Applied Psychology, Leadership, and Supervision.

This practical, hands-on text covers twelve key areas of skill development that enable today's students to become effective coaches and mentors of tomorrow. It contains useful and serious advice - based on research, theory, and practice-encouraging innovation, improvement, and the type of individual contributions that create an environment of corporate success and continuous learning.

Notes de l'auteur

An accomplished author, Andrew J. DuBrin, Ph.D., brings to his work years of research experience in business psychology. His research has been reported in Entrepreneur, Psychology Today, The Wall Street Journal, Fortune, Small Biz, and more than 100 other national magazines and local newspapers. An active speaker, Dr. DuBrin has appeared as a guest on over 350 radio and television shows. He has published numerous articles, textbooks, and well-publicized professional books. Dr. DuBrin received his Ph.D. from Michigan State University and is currently teaching leadership and organizational behavior at the Rochester Institute of Technology.

Table des matières

1 Building Trust

2 Showing Empathy

3 Active Listening

4 Using Influence Tactics

5 Helping Others Set Goals

6 Monitoring Performance

7 Giving Feedback

8 Encouraging Positive Actions

9 Discouraging Negative Actions

10 Training Team Members

11 Helping Others Solve Problems

12 Helping Difficult People

13 Developing Proteges