Résumé
RockStar Service, Rockstar Profits reveals a new, fast, easy way to increase revenues, grow a business, and create loyal customers for life.
Imagine for a moment that your favorite artist, musician, group or rock star came into your office or called you today requesting your product or service. What would you say to them? What would you do to serve them? Now ask yourself: When was the last time I treated a customer or a client like a rock star? What would it do for your business if you treat every customer and client like a rock star?
Rockstar Service, Rockstar Profits shows business owners, executives, customer service reps, and others a more effective way for their team to deliver world-class, rockstar customer service to their customers. Inside, business coach David Brownlee teaches how to build rapport in 60 seconds or less, create customized customer service strategies to implement immediately, and how to look at customers in a new light. Rockstar Service, Rockstar Profits reveals how to increase revenues, grow a business, and create raving fans--clients that will never leave.
David Brownlee started his career in the corporate world and has been a successful entrepreneur for over 20 years. He is a former business coach and seminar leader for Tony Robbins and has helped clients from small businesses to Fortune 500 companies increase revenues, grow their businesses, and create loyal customers worldwide. David is originally from Westlake Village, CA in Ventura County and spent many years living in Los Angeles after college. He now resides in San Diego, California.
