How May We Hate You? : Notes from the Concierge Desk.

ISBN:

9780553448351

Titre:

Auteur:

Drezen, Anna.

Auteur personnel:

Drezen, Anna.

Description physique:

1 online resource (165 pages)

Note locale:

Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2021. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.

Terme sujet:

Hotel concierges--Humor.

Hotels--Customer services--Humor.

Customer services--Humor.

Auteur ajouté:

Briscoe, Todd Dakotah.

Format:

Ressources électroniques

Accès électronique:

Click here to view book

Date de publication:

2016

WAIT_PUBINFO:

The Crown Publishing Group,

2016.

Disponible:*

Numéro de rayon	Type de documentation	Copier	Emplacement en rayon	Statut
817.6	1:E-BOOK	1	1:ON-DEMAND	Recherche en cours... Inconnu

Most people think hotel employees are effortlessly cheerful, naturally helpful, and genuinely like their work.

Most people are wrong.

Find out what really goes on in the world of hospitality with this hilarious book full of funny and absurd stories, anecdotes told in dialogue, factoids, and hoax pop quizzes by two veteran concierges who paid their way while working at a combined 50 hotels in and around Times Square. They are very pleased to help you learn:
· The Truth About Bed Bugs
· The Mythology of "Loyalty Programs"
· The 411 on Hotel Residents
· And so much more

Filled with photographs and infographics, How May We Hate You? is both romp and commentary on the hospitality industry and life behind the nametag.

Notes de l'auteur

While chasing their Hollywood dreams ANNA DREZEN and TODD DAKOTAH BRISCOE, took jobs as hotel concierges to support themselves, and thus began their viral Tumblr-- How May We Hate You? --recounting their entertaining and often ridiculous exchanges with guests. Named one of Buzzfeed's "45 Best Tumblrs " and one of Tumblr's "Most Viral Blogs," the How May We Hate You? blog has been featured in the New York Post , The Daily Mail UK , New York Observer , Business Week , and Huffington Post , among other places.

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