par
Bardi, James A., 1947-
Numéro de rayon préféré
647.94068 BAR
Date de publication
1996
Format :
Livres
Pertinence:
143741.4688
par
Bardi, James A., 1947-
Numéro de rayon préféré
647.94068 BAR
Date de publication
2011
Résumé
"Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics"--
Format :
Livres
Pertinence:
143741.4375
Voir d’autres résultats de recherche
par
O'Shannessy, Vivienne, 1962-
Numéro de rayon préféré
647.068 OSH
Date de publication
2009
Résumé
"A practical guide to front office skills and services in the hospitality industry. Complies with the Hospitality, Tourism and Events Industry Competency Standards"--Provided by publisher.
Format :
Livres
Pertinence:
126772.4375
par
Kasavana, Michael L., 1947-, author.
Numéro de rayon préféré
647.94068 KAS
Date de publication
2017
Résumé
The tenth edition features several new sections related to the impact of technology on hotel operations, including information on social media platforms, mobile services, mobile device connectivity issues guests may experience in hotels, mobile payments, and how the Internet of Things will affect guest service. New material has been added on key cards and keyless entry technology. In addition, the section on income statements has been revised to reflect the most recent edition of the Uniform System of Accounts for the Lodging Industry"
Format :
Livres
Pertinence:
126768.5781
par
Kasavana, Michael L., 1947-
Numéro de rayon préféré
647.94068 KAS
Date de publication
2001
Format :
Livres
Pertinence:
120268.5938
par
Gee, Chuck Y.
Numéro de rayon préféré
647.94 GEE
Date de publication
1988
Format :
Livres
Pertinence:
0.2294
par
Casado, Matt A., 1937-
Numéro de rayon préféré
647.068 CAS
Date de publication
2012
Format :
Livres
Pertinence:
0.0776
par
Hayes, David K., author.
Numéro de rayon préféré
647.94068 HAY
Date de publication
2016
Résumé
Prepare future hotel general managers to efficiently supervise and run a midsize full-service hotel. Hotel Operations Management provides an up-to-date and comprehensive examination of all aspects of hotel administration from the viewpoint of the hotel general manager.
Format :
Livres
Pertinence:
0.0506
Limiter les résultats de recherche
Affiner par :