par
Kindler, Herbert S.
Numéro de rayon préféré
658.4053 22
Date de publication
2009
Format :
Ressources électroniques
Pertinence:
60137.5859
par
McArdle, Geri E. H.
Numéro de rayon préféré
658.4053 MCA
Date de publication
1995
Format :
Livres
Pertinence:
57339.8789
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par
Belvel, Patricia Sequeira.
Numéro de rayon préféré
371.1024 22
Date de publication
2010
Résumé
Provides new real-life examples, intervention techniques, and ready-to-use worksheets for addressing potential problems before learning is disrupted and demonstrates ways to foster student leadership in your classroom.
Format :
Ressources électroniques
Pertinence:
52746.5938
par
Montgomery, Jack G.
Numéro de rayon préféré
023.9 22
Date de publication
2005
Format :
Ressources électroniques
Pertinence:
38038.6016
par
Carter, Gregg Lee, 1951-
Numéro de rayon préféré
658.4053 22
Date de publication
2006
Résumé
Gain control of tough conflict situations and transform them into a productive force in your organization. How to Manage Conflict in the Organization, Second Edition, equips you with the strategies, tactics and insights you need to gain control of tough conflict situations. Youĺl discover how to spot potential interpersonal conflicts-and defuse them before they flare up. Youĺl understand how, when, where and why to apply the five favored conflict-resolution approaches, and youĺl develop the insight and intuition you need to make them work. This book will give you the skills to transform con.
Format :
Ressources électroniques
Pertinence:
508.2268
par
O'Brien, Kerry.
Numéro de rayon préféré
TR DVD 658.3145 TRU
Date de publication
1995 1994
Résumé
Part 8 of a 13 part series that looks at management issues. Conflict in organisations can be positive or negative. Managers should aim to resolve conflict and develop effective negotiation skills. Shows how to deal with interpersonal conflict in the workplace.
Format :
Autre
Pertinence:
2.7259
par
Watson, Scott A.
Numéro de rayon préféré
658.4053 22
Date de publication
2007
Résumé
"The classic book The Art of War by Sun Tzu is often used to illustrate principles that can apply to the management of business environments. The Art of War for Security Managers is the first book to apply the time-honored principles of Sun Tzu's theories of conflict to contemporary organizational security."--Jacket.
Format :
Ressources électroniques
Pertinence:
2.5633
par
Le Tet, Robert.
Numéro de rayon préféré
TR DVD 647.950994 NO
Date de publication
1994
Résumé
"'No Worries' is a video documentary about keeping the peace in licensed premises. The video features experienced licensees who have successfully 'turned around' very rough and difficult establishments. There is no script-the licensees talk naturally about how they handle difficult situations and how they keep their premises peaceful. Some typical problems, and the techniques that successful licensees use to resolve them, are illustrated in short dramatisations."
Format :
Autre
Pertinence:
2.0923
par
Abrams, Hesha, author.
Numéro de rayon préféré
303.69 23ENG20220328
Date de publication
2022
Résumé
"In this book, readers will learn how to diffuse conflict by tapping into tools that will help them identify personalized solutions for every problem. Conflict can be destructive. Thousands of years of history have shown that human beings have always struggled to resolve disputes calmly and nonviolently. Now our society has less respect for its institutions and authority figures than ever because most people don't know how to lead out of a conflict stalemate. But, says Hesha Abrams, it doesn't have to be this way. Holding the Calm is the ultimate guide to help mediators of all kinds develop workable, immediate conflict management skills to approach workplace issues, lawsuits, marriage disputes, and everyday arguments. It is chock full of tools and techniques designed to facilitate civilized discussions involving drastically opposing viewpoints. The book's short chapters are written in an easy, accessible format to impart rich skills, anecdotes, and lessons that will arm leaders with the best approaches to conflict. This book teaches readers how to pick the right solution for the right situation-like when to turn lemons into lemonade and when to reach for the tequila and salt. Reading group discussion guide available in book"--
Format :
Ressources électroniques
Pertinence:
2.0567
par
Pantry, Sheila.
Numéro de rayon préféré
023.9 22
Date de publication
2007
Résumé
"This book defines clearly what should and should not be tolerated in a healthy and safe working environment, and introduces the reporting procedures and communication skills leading to conflict resolution, enabling both employees and managers to consider situations consistently, based on risk assessment previously carried out." "Also included are case studies, a glossary of health and safety terms, and sources of further information, including relevant legislation. This book is essential reading for employees at all levels, and also for managers, team leaders, supervisors, personnel and human resources staff, complaints officers, union officers and anyone else in the information organization who may be called upon to deal with people."--Jacket.
Format :
Ressources électroniques
Pertinence:
1.9377
Numéro de rayon préféré
TR DVD 658.3145 MED
Date de publication
1992
Résumé
A step-by-step method for resolving disputes, personality clashes and other conflicts.
Format :
Autre
Pertinence:
1.7231
par
Murphy, Jim, 1944-
Numéro de rayon préféré
658.4053 MUR
Date de publication
1994
Format :
Livres
Pertinence:
1.6852
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