par
O'Shannessy, Vivienne, 1962-
Numéro de rayon préféré
647.068 OSH
Date de publication
2009
Résumé
"A practical guide to front office skills and services in the hospitality industry. Complies with the Hospitality, Tourism and Events Industry Competency Standards"--Provided by publisher.
Format :
Livres
Pertinence:
0.1066
par
O'Shannessy, Vivienne, 1962-
Numéro de rayon préféré
338.4791 OSH
Date de publication
2009 2008
Résumé
This publication uses real world industry examples to strengthen its applicability. From working with colleagues to communicating with people from other cultures, this text takes you step by step through all the duties you may be required to perform and the underpinning knowledge you will need in your career.
Format :
Ressources électroniques
Pertinence:
47543.6523
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par
O'Shannessy, Vivienne, 1962-
Numéro de rayon préféré
647.94 OSH
Date de publication
2008 2007
Résumé
Introduction to the hospitality industry. Provides information at a pace designed to suit the learning needs of the individual. Complies with the Hospitality, Tourism and Events Training Package competencies.
Format :
Livres
Pertinence:
0.8218
par
O'Shannessy, Vivienne, 1962-
Numéro de rayon préféré
338.4791 OSH
Date de publication
2008
Résumé
An easy-to-follow introduction to the tourism industry that gives insights into the profession and the skills required to succeed in this field. Complies with the Hospitality, Tourism and Events Industry National Competency Standards.
Format :
Livres
Pertinence:
47543.6602
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