One of the most crucial elements of the care worker's role is their ability to communicate effectively with the individuals they support and each other. This video focuses on verbal, non-verbal and behavioural communication. It looks at how we communicate, what tools and resources we have within ourselves and the equipment that can aid communication. It also focuses on the importance of confidentiality and following GDPR.

Over 55% of the messages we send are carried non-verbally. Non-verbal messages are more powerful than what we actually say and greatly contribute to the outcome of the communication. In this communication training video you will learn the impact of body language with greetings and first impressions and the effect of positive body language on the communication process. Clarify and enhance all communication in your workplace with this easy to follow communication video.

This video comprises of basic communication skills as they are applied within industrial or commercial trade settings such as construction sites, engineering or fabrication workshops and manufacturing enterprises. We explore why clear communication is critical in ensuring that the working environment poses minimal or no risk to workers, and work tasks are completed correctly and quality is maintained. Workers can come from a wide range of cultural and linguistic backgrounds. It is vital that communication in all its forms is appropriate and inclusive for all. Communication with CALD workers is examined as well as using the phone and face-to-face verbal communication. Units of Competency: BSBCMM101A - Apply basic communication skills; CPCPCM2039A - Carry out interactive workplace communication.

This book offers a thorough review of research on intelligent communication systems, focusing on the applications of artificial intelligence to telecommunications that help realize user-friendly interfaces. Intelligent Communication Systems presents the direct result of more than a decade of the author's experiences, research activity, and education in applying artificial intelligence to telecommunications technology. In this book, several fundamental research areas are covered. Some of the areas covered are human-friendly interfaces for telecommunication services with such concepts as Telesensation and HyperReality, computer vision, and the telecommunication description method based on state space. In artificial intelligence research state space is the set of all attainable states of a problem and the possible alternative courses of action to determine the best solution to the problem.

While the previous lectures explored the biological evolution of nonverbal communication, which are hard-wired into most living creatures, this lecture delves into the fascinating impact culture has had on nonverbal communication. Examine the nonverbal communication differences that are driven by the integration of biology and culture, including the unwritten display rules that every culture adopts. You'll learn about the concepts of mono- and polychronic time cultures, of high and low context cultures, and individualist versus collectivist cultures. Lastly, you'll learn things not to do in certain cultures, even if they are perfectly acceptable where you come from.

This user-friendly text is divided into four parts: Workplace Communication; Workplace Relationships; Workplace Documents; and Career Development.

This introduction to the study of political communication covers the following subjects:*The history of the media in the UK and the USA including the concentration of ownership and the emergence of new media technologies*The relationship between the media and political parties, especially the effect the media has had on the policies and internal power structures of parties and other organisations such as pressure groups*Media influence on the electorate and the conduct of democratic politics*The constitutional significance of the politics of the mediaThe first part of the book focuses on the s.