par
Gray, William S., 1936-
Numéro de rayon préféré
647.94068 GRA
Date de publication
2003
Format :
Livres
Pertinence:
0.2212
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par
Vallen, Gary K.
Numéro de rayon préféré
647.94068 VAL
Date de publication
2009
Résumé
Check-In, Check-Out provides complete coverageof the hotel's front office and all of the support positions that make it work. Organized to reflect how a guest moves through the hotel (reservations, arrival, billing, departure, etc.) this edition provides a broad view of lodging management and covers unique topics such as corporate housing, destination elevators, and trade advertising contracts. Key industry changes are addressed throughout such as hotel technology, the greening of the industry, security issues and automation. Over 200 exhibits illustrate chapter content and help to create a work that both students and professional hoteliers seek out.-- Publisher description.
Format :
Livres
Table of contents only http://www.loc.gov/catdir/toc/ecip089/2008003900.html
Pertinence:
0.1793
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