par
Lashley, Conrad, editor.
Numéro de rayon préféré
647.940683 PRE
Date de publication
2022
Résumé
Presenting expert-led discussion of a range of themes and topics, Prejudice and Discrimination in Hotels, Restaurants and Bars explores the rigidities that restrict recruitment into frontline job roles in hotels restaurants and bars. Despite decades of legislation banning gender and racial discrimination in most service economies, selecting the 'right person for the job' in practice results in some applicants appearing to be 'more right' than others. This book makes a unique contribution to the study of hospitality management practices that define, both consciously and unconsciously, recruits' appearance and behaviours that inevitably include some, and exclude others, from being selected for the job concerned. Dealing primarily with social class, gender and race, the issues discussed in the book are of international interest and authors are drawn from both the Northern and Southern hemisphere. This book will be of great interest to both upper-level students and researchers of hospitality management and human resource management, as well as wider social science communities, such as scholars of sociology, anthropology, industrial relations, human resource studies and personnel management.
Format :
Ressources électroniques
Pertinence:
1.1388
par
Riley, Michael, author.
Numéro de rayon préféré
647.94068 RIL
Date de publication
2019
Format :
Ressources électroniques
Pertinence:
2.3496
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par
Gehrels, Sjoerd, author.
Numéro de rayon préféré
647.940683 GEH
Date de publication
2019
Résumé
This book explores the concept of Employer Branding (EB) as applied to the hospitality sector. Employer branding aims to assist businesses in becoming the employer of choice for potential employees. As such, the concept has potential to change classical approaches of managing people and to improve opinions on careers in the hospitality sector.
Format :
Ressources électroniques
Pertinence:
1.1246
4.
par
Boella, M. J. (Michael John), author.
Numéro de rayon préféré
647.940683 BOE
Date de publication
2019
Résumé
"Human Resource Management in the Hospitality Industry: A Guide to Best Practice takes a 'process' approach and provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an enterprise's workforce within the current business and social environment. Since the ninth edition of this book there have been many significant developments in this field and this new edition has been completely revised and updated in the following ways: - Extensively updated content to reflect recent issues and trends relevant to the hospitality industry including: changing labour market profiles and the 'gig' economy, the digital transformation of HRM practices, employer branding developments, talent management strategies, employee well-being considerations, and contemporary concerns over diversity, gender and harassment at work. - Five new chapters on: organisational culture, modern labour markets, emotions and well-being, careers in hospitality and digital HRM. - New international case studies throughout to explore key issues and show real life applications of HRM in the Hospitality industry. Written in a user-friendly style and with strong support from the Institute of Hospitality, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge"
Format :
Livres
Pertinence:
50823.2578
par
Burke, Ronald J., editor.
Numéro de rayon préféré
338.4791 HAN
Date de publication
2018
Format :
Ressources électroniques
Pertinence:
43630.9375
par
Horner, Susan, editor.
Numéro de rayon préféré
647.940683 TAL
Date de publication
2017
Format :
Ressources électroniques
Pertinence:
60138.3359
par
Walker, John R., 1944-, author.
Numéro de rayon préféré
647.940683 WAL
Date de publication
2017
Format :
Livres
Pertinence:
34157.7773
par
Boella, M. J. (Michael John), author.
Numéro de rayon préféré
647.940683 BOE
Date de publication
2017
Format :
Ressources électroniques
Pertinence:
63383.5469
par
Chesser, Jerald.
Numéro de rayon préféré
647.940683 CHE
Date de publication
2016
Format :
Ressources électroniques
Pertinence:
71877.7734
par
Paskins, Patricia.
Numéro de rayon préféré
338.4791068
Date de publication
2015
Résumé
Prepare for assessment and master the skills and knowledge you need to succeed as a hospitality and catering supervisor with this support resource. Covering all of the latest mandatory and most popular optional units, with a strong focus on preparation for assessment, this will be an essential resource for anyone working towards the Level 3 NVQ Diploma in Hospitality Supervision and Leadership, whether in college or in the workplace. It also provides support for those completing the Hospitality Supervision and Leadership apprenticeship. - Provides all of the essential knowledge and skills any
Format :
Ressources électroniques
Pertinence:
1.9454
Numéro de rayon préféré
647.068 23
Date de publication
2015
Résumé
New Perspectives in Hospitality Management is a unique collection of articles that represent the very highest level of scholarship in the sphere of hospitality research. The articles published in this collection identify some emergent themes that have subsequently established themselves as key trends among academics in the field.
Format :
Ressources électroniques
Pertinence:
84972.6719
par
Boella, M. J. (Michael John)
Numéro de rayon préféré
658.3 BOE
Date de publication
2012
Résumé
Now in its eighth edition, Human Resource Management in the Hospitality Industry: an introductory guide, is fully updated with new legal information, data, statistics and examples, and includes brand new material on multi unit operations and management.Taking a 'process' approach, it guides the reader through every stage from HR planning through recruitment to termination/separation, covering the following issues: Selection, appointment and induction Training and management development
Format :
Ressources électroniques
Pertinence:
50824.3555
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