par
Erskine, Pamela.
Numéro de rayon préféré
004.068
Date de publication
2013
Résumé
In ITIL® and Organizational Change, Pamela Erskine analyzes some of the reasons why organizations fail to realize the benefits of ITIL and offers practical ways to avoid these pitfalls. She examines ways to clear the many hurdles that can obstruct progress and investigates how to improve acceptance of change in the workplace.
Format :
Ressources électroniques
Pertinence:
1.8936
par
Taborda, Louis J.
Numéro de rayon préféré
658.4040285
Date de publication
2011
Résumé
An indispensable resource for business leaders, IT professionals and project managers working to effect positive change in their organizations, this innovative book presents a new paradigm for the management of evolving business and IT architectures. Enterprise release management takes a holistic view of change that offers a synthesis of traditional management approaches, including project and change management, enterprise architecture, and development practices like configuration and release management. Unlike many books that simply focus on portfolio planning, this practical reference establ.
Format :
Ressources électroniques
Pertinence:
54898.6094
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par
Spanyi, Andrew.
Numéro de rayon préféré
658 22
Date de publication
2010
Résumé
Operational Leadership examines the comprehensive combination of leadership and management behaviors needed to fundamentally improve how businesses get products and/or services developed, sold, delivered, and serviced. It is written for executives and graduate students and includes examples of both success and failure in improving operations, in the belief that while people are motivated by success stories, they often learn as much, or more, from the mistakes that others have made. This book integrates and extends key concepts in the literature on leadership and process management and applies them to the improvement of operational performance. The importance of viewing operations in the context of a company's key capabilities, or end-to-end processes, is emphasized where collaboration across traditional organizational boundaries is essential. It is proposed that performance-oriented organizations will come to recognize the need to appoint key senior executives as change agents, aligned with the company's core capabilities, to continuously improve and manage operational performance.
Format :
Ressources électroniques
Pertinence:
3.3205
par
Brynteson, Richard.
Numéro de rayon préféré
658.4063 22
Date de publication
2010
Format :
Ressources électroniques
Pertinence:
1.3594
par
Axelrod, Richard H., 1943-
Numéro de rayon préféré
658.406 22
Date de publication
2010
Résumé
Building engagement is crucial for every organization. But the traditional top-down coercive change management paradigm--in which leaders "light a fire" under employees--actually discourages engagement. Richard Axelrod offers a better way. After debunking six common change management myths, he offers a proven, practical strategy for getting everyone--not just select committees or working groups--enthusiastically committed to organizational transformation. This revised edition features new interviews--everyone from the vice president of global citizenship at Cirque du Soleil to a Best Buy clerk.
Format :
Ressources électroniques
Pertinence:
1.2975
par
Whittle, Sue.
Numéro de rayon préféré
658.46 22
Date de publication
2009
Résumé
The publication of this book coincides with a increasing recognition that the challenges facing society and organisations are not amenable to "quick fixes". The approaches to consultancy which underpin the cases presented here are particularly relevant in this new context. The contributors are graduates of AOC [The Tavistock Institute Masters Programme in Advanced Organisational Change and Consulting] and their associates; and the work they describe here is a testament to the quality of that programme and the learning that participants get from it.
Format :
Ressources électroniques
Pertinence:
0.9611
par
Mayle, David.
Numéro de rayon préféré
658.406 MAN
Date de publication
2006
Format :
Livres
Publisher description http://www.loc.gov/catdir/enhancements/fy0660/2006922479-d.html
Table of contents http://www.loc.gov/catdir/enhancements/fy0660/2006922479-t.html
Table of contents http://www.loc.gov/catdir/enhancements/fy0660/2006922479-t.html
Pertinence:
2.4952
par
Graetz, Fiona, 1955-
Numéro de rayon préféré
658.406 MAN
Date de publication
2005
Format :
Livres
Pertinence:
2.8197
par
Walsh, Paul K.
Numéro de rayon préféré
658.4012 WAL
Date de publication
2005
Résumé
A text about the integration of strategy, measurement and change. Details how enterprise performance can be managed in a global environment where strategic responses are realised through a balanced scorecard framework. Walsh and Lok from Australian Graduate School of Management, Jones from Macquarie Grad School of Management.
Format :
Livres
Pertinence:
42526.9492
par
Payne, Vivette.
Numéro de rayon préféré
658.406 22
Date de publication
2005
Résumé
Organizational change can be difficult. The ability to manage change has become a key competency for those seeking to enhance either personal or corporate efficiency and effectiveness. Planning and Managing Change provides a structured and practical approach to dealing with change. This book teaches the importance of proactively managing change and avoiding the knee-jerk reactions that undermine efforts to deal with the organizational and human issues that accompany change. Readers will learn how to: Manage the process, content and human dynamics of change Help others move successfully throu.
Format :
Ressources électroniques
Pertinence:
1.3401
par
Saville, James.
Numéro de rayon préféré
658 SAV
Date de publication
2002
Résumé
Managing effectively: customer service, continuous improvement, innovation and change
Format :
Livres
Pertinence:
2.1733
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