par
Bell, Chip R.
Numéro de rayon préféré
658.8343
Date de publication
2020
Format :
Ressources électroniques
Pertinence:
101654.5469
par
Bell, Chip R.
Numéro de rayon préféré
658.812 BEL
Date de publication
2003
Format :
Livres
Pertinence:
3.2572
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par
Bell, Chip R.
Numéro de rayon préféré
658.812
Date de publication
2009
Résumé
Praise for Take Their Breath Away ""Are you bored? We're so spoiled that when something is merely good enough, we just walk away. Chip and John explain that the surefire method for growth and customer loyalty is simple: don't be boring.""-Seth Godin, author of Purple Cow and Tribes ""Take Their Breath Away shows how legendary customer service delivery can win and keep devoted customers for life. I LUV this fantastic book.""-Colleen Barrett, President Emeritus, Southwest Airlines Company ""No one knows more about creating profit through se
Format :
Ressources électroniques
Pertinence:
3.2484
par
Bell, Chip R.
Numéro de rayon préféré
658.812 BEL
Date de publication
2013
Résumé
The bestselling customer service management book-updated with fresh examples, new tools, and the latest, cutting-edge ideas.
Format :
Ressources électroniques
Pertinence:
3.1567
par
Bell, Chip R.
Numéro de rayon préféré
658.812 22
Date de publication
2007
Résumé
In today's high-speed economy, the organizations that come out on top are those that service customers best. Serve customers ""about as good as anybody else"" and you wont be serving them for long! Serve them with distinction, and they will be customers for life. Today's customer demands service that is above the norm ... service that makes its mark in their minds and hearts. The 2nd edition of ""Managing Knock Your Socks Off Service"" has been revamped with new examples, new stories, new research and new chapters to share with readers how they can successfully create world-class service in the.
Format :
Ressources électroniques
Pertinence:
3.1428
par
Bell, Chip R.
Numéro de rayon préféré
658.812
Date de publication
2011
Résumé
Bestselling authors Chip Bell and John Patterson (more than 500,000 book copies sold collectively) describe the new rules for coping with demanding customers in a wired, want-it-now world.
Format :
Ressources électroniques
Pertinence:
1.8228
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