par
Boella, M. J. (Michael John)
Numéro de rayon préféré
658.3 BOE
Date de publication
2012
Résumé
Now in its eighth edition, Human Resource Management in the Hospitality Industry: an introductory guide, is fully updated with new legal information, data, statistics and examples, and includes brand new material on multi unit operations and management.Taking a 'process' approach, it guides the reader through every stage from HR planning through recruitment to termination/separation, covering the following issues: Selection, appointment and induction Training and management development
Format :
Ressources électroniques
Pertinence:
101648.7109
par
Srivastava, Sanjiv Kumar, author.
Numéro de rayon préféré
657.8374 23
Date de publication
2017
Format :
Ressources électroniques
Pertinence:
3.1833
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par
Jha, S.M.
Numéro de rayon préféré
647.950688 JHA
Date de publication
2009
Format :
Ressources électroniques
Pertinence:
2.3851
par
Edwards-Jones, Imogen.
Numéro de rayon préféré
647.94 EDW
Date de publication
2004
Format :
Livres
Pertinence:
2.3269
par
Tisch, Jonathan M.
Numéro de rayon préféré
647.94068 TIS
Date de publication
2007
Résumé
"Blending thought-provoking ideas with down-to-earth advice, this book reveals why creating an intimate, positive, and long-lasting connection with customers is the key to success for the twenty-first-century organization, and illustrates how leaders in any field can accomplish this goal. Entertaining and informative, Chocolates on the Pillow Aren't Enough offers a detailed look at how the right customer experience can produce long-lasting success for any organization."--BOOK JACKET.
Format :
Livres
Table of contents only http://www.loc.gov/catdir/toc/ecip074/2006036647.html
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0741/2006036647-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0741/2006036647-d.html
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0741/2006036647-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0741/2006036647-d.html
Pertinence:
2.2553
par
Timothy, Dallen.
Numéro de rayon préféré
338.4791
Date de publication
2014
Résumé
Tourism and the Lodging Sector is a pioneering book, the first text of its kind to examine the lodging sector from a tourism perspective. The book highlights the importance of the lodging sector in tourism as a major income generator and essential part of the travel experience.The book offers an international perspective on topics such as sustainability, security, economic development, technology and globalization. The issues, concepts and management concerns facing this industry are examined, highlighting important topics such as:the place of accommodations in tourism and vice versathe social ecological and economic implications of lodging developmentmanagement and restructuring issues in a globalizing industrysustainable tourism and the accommodation sectorcross-sectoral linkages between lodging, food services, gaming, conferences, and other intermediariesthe interaction between supply and demandsafety and security in tourism and lodging.Tourism and the Lodging Sector critically examines a wide range of lodging establishments from an industry and social science perspective, drawing parallels and distinctions between the various types of accommodation, from campgrounds for the cost-conscious or adventurous outdoor traveler, to luxury, five-star resorts, and more innovative accommodation such as tree-house hotels and ecolodges.Essential reading for students of tourism, this book is an indispensable guide, unprecedented in the field of tourism management.Dallen J. Timothy is Professor, School of Community Resources and Development, Arizona State University, USAVictor B. Teye is Associate Professor, School of Community Resources and Development, Arizona State University, USA.
Format :
Ressources électroniques
Pertinence:
1.5460
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