" ... [Y]ou'll learn how to pinpoint and eliminate time-wasting habits, leverage short-and long-range planning aids, choose the system and device that works best for you, apply new techniques for ongoing improvement."--Page 4 of cover.

In this title the authors demonstrate how to establish clear long-term goals and how to link your daily action planning to their achievement. This book also provides the tools, techniques and framework for continuing personal development.

Annotation Time is a resource like any other. Using your time effectively can transform your personal productivity and determine your level of success. This book provides a practical framework to help anyone manage their time better at work.

Becoming a great customer service manager requires a mastery of skills beyond those needed by frontline employees. Filled with the same accessible, step-by-step guidance as Customer Service Training 101, this user-friendly book shows readers how to develop the skills they need to communicate, lead, train, motivate, and manage those employees responsible for customer satisfaction. Designed for new managers and veterans alike, Customer Service Management Training 101 covers essential topics, including: Planning and goal setting ò Time management ò Team development ò Conflict resolution ò Providi

The second edition of Project Management in Practice: For Certificate IV and Diploma courses builds on the strengths of the popular first edition. Closely aligned to the units of competency in the Certificate IV and Diploma of Project Management training packages, as well as the PMBOK v6 industry standards, this new edition will continue to provide guidance to students and lecturers. Project Management in Practice 2e is accompanied by a comprehensive suite of online resources that will help build and enhance the practical skills required in project management -- back cover.

Event planning never stops. This industry goes 24/7, 365 days a year. Planners work evenings, weekends, and holidays, often far away from their home base, organizing and running events that simply must go on, and go smoothly. Missing a critical deadline is not an option in the event planning field. Time management errors can cost a company a potential sale, lose them an existing customer, and damage their professional reputation. Burnout and chaos are real risks in this hectic world of deadlines and multiple projects. Planners often find themselves working down to the wire against crushing deadlines and a mountain of obstacles that impede their progress. Too frequently, there is not enough time to get the job done properly, let alone to spend on personal or professional pursuits. And for many involved in the event planning field, there is the extra dimension of travel to factor in, juggling multiple projects on a daily basis across a multitude of time zones. For smooth event implementation, and for business success, it is essential that planners know how to manage their own time as well as they manage an event. Time Management for Event Planners teaches readers how to successfully manage their workload, and do what matters most, when it matters most: Analyze and prioritize tasks. Structure your workload and your day for maximum performance. Identify red-flag activities that hinder productivity. Reduce stress-producing time crunches. Identify when extra help is needed, as well as how to delegate, outsource, and even partner with suppliers in crunch periods. Work with rather than against deadlines. Save time using technology. Manage multiple projects, even in multiple time zones. Balance your personal and professional life. Whether you are an event planner, a hospitality professional, in public relations or other related fields, Time Management for Event Planners offers time-saving tips, techniques, examples, and expert insight that will help you get time on your side.

The latest tools and techniques for accomplishing more in less time with fewer resources. In today's competitive global environment-where people at all levels need to accomplish more, in less time, with fewer resources-the ability to manage priorities is a key element in personal and professional success. How to Manage Your Priorities, Second Edition, provides managers, team leaders, professionals, and others in the workplace with the tools to master this essential business skill. The second edition, revised and updated with a new chapter on technology-based tools for identifying and organizing priorities, teaches managers the critical benefits of managing their priorities and removing the obstacles that interfere with success. Readers will learn how to: Identify what's important Accomplish more in less time, with fewer resources Manage your workload to improve your working relationships Organize a task or project so outcomes meet expectations and objectives Collaborate with others to make sure deadlines are necessary and reasonable Improve the quality of your work and reduce stress Master key strategies for prioritizing tasks and activities Practice the best planning and scheduling techniques Use technology to manage your priorities: planning and scheduling tools, project management software, PDAs, organizing systems. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.

In this book, you will learn how to limit the amount of information that confronts you while ensuring that you are exposed to issues critical to your job and personal well being. You will also learn techniques for managing your professional reading, as well as how to more effectively control the various forms of technology that you use on a daily basis. It is not difficult in this day and age to be deluged by too much information all at once. You only have to log on to the Internet, switch on the television, open your mailbox, walk into a magazine store or bookstore, or simply open your inbox.