par
Seidel, Paul.
Numéro de rayon préféré
TR DVD 380.14591 UPS
Date de publication
2008
Résumé
"The key to a successful, growing business is the ability of staff to successfully upsell products and services. But how do we do this? In this program we define a product, ask how a service differs from a product, examine the marketing concept and go through the process of upselling to add value and training staff to upsell. A valuable look at getting the most from products and services in this vital industry"--Container.
Format :
Autre
Pertinence:
60140.3359
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par
Baricevic, Thomas.
Numéro de rayon préféré
TR DVD 338.4791 AUS
Date de publication
2008
Résumé
"Tourism is one of Australia?s key industries, contributing billions of dollars to our economy every year. In this program we take a look at the basic structure and make up of this vital area. We?ll examine the value of tourism in Australia; sources of international tourists and why they visit; international visitor types; where tourists visit in Australia; preferred tourist activities; and the challenges facing the industry now and in the future. Featuring expert input from Tourism Australia, this is an informative, up-to-date overview of our dynamic tourist industry." -- container.
Format :
Autre
Pertinence:
67237.5000
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