Search Results for Communication - Narrowed by: Tourism.

Tourism and the media : tourist decision-making, information and communication / Christian Nielsen.

2024-05-19T23:31:09Z

by Nielsen, Christian, 1968-
Call Number 338.4791 NIE
Publication Date 2001
Format: Books

Making visitors mindful : principles for creating quality sustainable visitor experiences through effective communication / Gianna Moscardo.

2024-05-19T23:31:09Z

by Moscardo, Gianna, 1962-, author.
Call Number 338.4791 MOS
Publication Date 1999
Summary Making Visitors Mindful sets out a series of principles to assist in communicating with visitors. These principles are applicable to a broad range of tourism and recreation settings and are based on a theory of how people deal with, learn, and use new information. This mindfulness/mindlessness model of human information processing has been tested and used in a range of business, educational, medical, and other social problems. Making Visitors Mindful offers: Principles and examples relevant and applicable to a broad range of tourism and recreation settings; directions for planning, design, and management of educational programs and other visitor communications services that are based on a large body of applied and relevant research evidence; and a theory which is easily assessable to managers and that can be used to generate ideas for communications with visitors in many different places.
Format: Books

Tourism and visual culture. Volume 1, Theories and concepts [electronic resource] / edited by Peter M. Burns, Cathy Palmer and Jo-Anne Lester.

2024-05-19T23:31:09Z

by Burns, Peter (Peter M.)
Call Number 306.4819 TOU
Publication Date 2010
Format: Electronic Resources
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Event management in leisure and tourism / David C. Watt.

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by Watt, David C., 1951-
Call Number 658.456 WAT
Publication Date 1998
Format: Books

Tourism : a modern synthesis / Stephen J. Page and Joanne Connell.

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by Page, Stephen, 1963-
Call Number 338.4791 PAG
Publication Date 2006
Format: Books

The Nature and Future of Tourism : A Post-COVID-19 Context.

2024-05-19T23:31:09Z

by Korstanje, Maximiliano E.
Call Number 338.4791
Publication Date 2022
Format: Electronic Resources
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Gastronomy, Hospitality, and the Future of the Restaurant Industry : Post-COVID-19 Perspectives / Ana Pinto Borges [and 4 others].

2024-05-19T23:31:09Z

by Pinto Borges, Ana, author.
Call Number 641.013 GAS
Publication Date 2022
Summary Gastronomic tourism has made remarkable progress within the past decade in both academia and within its own sector. However, many industries have suffered from the COVID-19 pandemic, and food tourism businesses had to take unique precautions for the health and safety of global consumers. Despite the economic turbulence of the COVID-19 pandemic, there are many strategies available for the restaurant industry to thrive. Gastronomy, Hospitality, and the Future of the Restaurant Industry: Post-COVID-19 Perspectives presents the most recent research surrounding food and gastronomy in relation to hospitality and tourism, highlighting emerging themes and different methods of approach. Concretely, it constitutes a timely and relevant compendium of chapters that offers its readers relevant issues in gastronomy and management strategies in the hospitality industry. Covering topics such as food tourism, organic food production, and restaurant communication, this book is an essential resource for managers, business owners, entrepreneurs, consultants, marketing specialists, government officials, libraries, researchers, academicians, educators, and students.
Format: Electronic Resources
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Progress in hospitality research [electronic resource].

2024-05-19T23:31:09Z

by Okumus, Fevzi.
Call Number 647.94 OKU
Publication Date 2014
Summary This ebook on contemporary hospitality research addresses key issues and challenges in the hospitality and tourism field. Written by leading scholars in the hospitality and tourism field to contribute it: addresses productivity, quality and relationship marketing in service operations; explains and synthesizes major services operations research foci from the past century; presents a critical review of the human resources management (HRM) research in the generic HRM and the hospitality fields; evaluates the evolution of hospitality marketing research over the last 25 years and illustrates how t
Format: Electronic Resources
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Culinary tourism [electronic resource] / edited by Lucy M. Long.

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by Long, Lucy M., 1956-
Call Number 641.3 CUL
Publication Date 2013
Summary Culinary Tourism is the first book to consider food as both a destination and a means for tourism. The book's contributors examine the many intersections of food, culture and tourism in public and commercial contexts, in private and domestic settings, and around the world. The contributors argue that the sensory experience of eating provides people with a unique means of communication. Editor Lucy explains how and why interest in foreign food is expanding tastes and leading to commercial profit in America, but the book also show how tourism combines personal experiences with cultural and social attitudes toward food and the circumstances for adventurous eating.
Format: Electronic Resources
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Customer Service for Hospitality and Tourism.

2024-05-19T23:31:09Z

by Hudson, Simon.
Call Number 647.940688 HUD
Publication Date 2022
Summary A fully updated new edition of this bestselling text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. With 10 new international cases focusing on how some in the hospitality sector have adapted - and thrived - during the COVID-19 pandemic.
Format: Electronic Resources
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Hospitality Supervision and Leadership Level 3 [electronic resource].

2024-05-19T23:31:09Z

by Paskins, Patricia.
Call Number 338.4791068
Publication Date 2015
Summary Prepare for assessment and master the skills and knowledge you need to succeed as a hospitality and catering supervisor with this support resource. Covering all of the latest mandatory and most popular optional units, with a strong focus on preparation for assessment, this will be an essential resource for anyone working towards the Level 3 NVQ Diploma in Hospitality Supervision and Leadership, whether in college or in the workplace. It also provides support for those completing the Hospitality Supervision and Leadership apprenticeship. - Provides all of the essential knowledge and skills any
Format: Electronic Resources
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Customer service for tourism and hospitality [electronic resource] / Simon Hudson, Louise Hudson.

2024-05-19T23:31:09Z

by Hudson, Simon
Call Number 647.94068 HUD
Publication Date 2012
Summary Provides the 'whys' and 'hows'of customer service. Easy to read, very current, and full of references to all the latest research. Chapters cover financial and behavioural consequences of customer service, consumer trends, developing and maintaining a service culture, managing service encounters, CRM and much more.
Format: Electronic Resources
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Traditions and innovations in contemporary tourism / edited by Vasil Marinov, Maria Vodenska, Mariana Assenova and Elka Dogramadjieva.

2024-05-19T23:31:09Z

by Marinov, Vasil P., editor.
Call Number 338.4791 23
Publication Date 2018
Summary This book presents significant theoretical and empirical studies of various aspects of hospitality and tourism from the perspetives of both tradition and innovation. With thirty-nine contributors from Bulgaria, Croatia, Indonesia, Italy, Portugal, Slovenia, Switzerland, Turkey, and the USA, if offers a collection of recent regional and marketing studies. The first part is dedicated to traditional tourism and hospitality issues ranging from tourism policy and planning and management practices, through cultural even marketing to the need for more intercultural communication. Special attention is paid to new developments in specialised types of tourism and specific tourist destinations. The second part of the book deals with new developments in the tourism industry offering a range of chapters on new technologies and techniques, the modern concept of urban and city tourism development and specific new and innovative tourism types and products--back cover.
Format: Electronic Resources
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Tourism and Entrepreneurship : International Perspectives.

2024-05-19T23:31:09Z

by Page,Stephen.
Call Number 338.4791
Publication Date 2009
Summary Tourism development provides an avenue for overall economic development and a boost for local entrepreneurship activities. As a result, the encouragement of entrepreneurship and sustainable tourism development has emerged as core areas for policy support.
Format: Electronic Resources
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Tourism in Bangladesh : Investment and Development Perspectives.

2024-05-19T23:31:09Z

by Hassan, Azizul.
Call Number 331.761915492
Publication Date 2022
Format: Electronic Resources
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