Search Results for Communication

Communication skills.

2024-05-09T00:21:03Z

Call Number 651.7 COM
Publication Date 2004
Format: Books
Table of contents http://www.loc.gov/catdir/toc/ecip046/2003015064.html

Tourism, culture & communication.

2024-05-09T00:21:03Z

by Cognizant Communication Corporation.
Call Number E-RESOURCE
Publication Date 2024 2023 2022 2021 2020
Format: Other
Click here for online access

Tourism, culture & communication.

2024-05-09T00:21:03Z

Call Number PER 338.4791 TOU BOUND VOL 7-8 2007-2008
Publication Date 2024 2023 2022 2021 2020
Format: Other Other

Effective Communication [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(303605.1)
Summary One of the most crucial elements of the care worker's role is their ability to communicate effectively with the individuals they support and each other. This video focuses on verbal, non-verbal and behavioural communication. It looks at how we communicate, what tools and resources we have within ourselves and the equipment that can aid communication. It also focuses on the importance of confidentiality and following GDPR.
Format: Other
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Nonverbal Communication [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(304993.1)
Summary Over 55% of the messages we send are carried non-verbally. Non-verbal messages are more powerful than what we actually say and greatly contribute to the outcome of the communication. In this communication training video you will learn the impact of body language with greetings and first impressions and the effect of positive body language on the communication process. Clarify and enhance all communication in your workplace with this easy to follow communication video.
Format: Other
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Interpersonal communication / Peter Hartley.

2024-05-09T00:21:03Z

by Hartley, Peter, 1946-
Call Number 153.6 21
Publication Date 1999
Format: Electronic Resources
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Worksite Communication Skills [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302367.1)
Summary This video comprises of basic communication skills as they are applied within industrial or commercial trade settings such as construction sites, engineering or fabrication workshops and manufacturing enterprises. We explore why clear communication is critical in ensuring that the working environment poses minimal or no risk to workers, and work tasks are completed correctly and quality is maintained. Workers can come from a wide range of cultural and linguistic backgrounds. It is vital that communication in all its forms is appropriate and inclusive for all. Communication with CALD workers is examined as well as using the phone and face-to-face verbal communication. Units of Competency: BSBCMM101A - Apply basic communication skills; CPCPCM2039A - Carry out interactive workplace communication.
Format: Other
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Intelligent communication systems / Nobuyoshi Terashima.

2024-05-09T00:21:03Z

by Terashima, Nobuyoshi.
Call Number 621.382028563 22
Publication Date 2002
Summary This book offers a thorough review of research on intelligent communication systems, focusing on the applications of artificial intelligence to telecommunications that help realize user-friendly interfaces. Intelligent Communication Systems presents the direct result of more than a decade of the author's experiences, research activity, and education in applying artificial intelligence to telecommunications technology. In this book, several fundamental research areas are covered. Some of the areas covered are human-friendly interfaces for telecommunication services with such concepts as Telesensation and HyperReality, computer vision, and the telecommunication description method based on state space. In artificial intelligence research state space is the set of all attainable states of a problem and the possible alternative courses of action to determine the best solution to the problem.
Format: Electronic Resources
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Cultural Differences in Nonverbal Communication

2024-05-09T00:21:03Z

by The Great Courses (Firm),
Call Number XX(297288.1)
Publication Date 2017 2016
Summary While the previous lectures explored the biological evolution of nonverbal communication, which are hard-wired into most living creatures, this lecture delves into the fascinating impact culture has had on nonverbal communication. Examine the nonverbal communication differences that are driven by the integration of biology and culture, including the unwritten display rules that every culture adopts. You'll learn about the concepts of mono- and polychronic time cultures, of high and low context cultures, and individualist versus collectivist cultures. Lastly, you'll learn things not to do in certain cultures, even if they are perfectly acceptable where you come from.
Format: Electronic Resources
A Kanopy streaming video Cover Image

The Journal of business communication. [electronic resource].

2024-05-09T00:21:03Z

by American Business Communication Association.
Call Number ELECTRONIC RESOURCE
Publication Date 2024 2023 2022 2021 2020
Format: Computer file
Full text available: 1994-01-01 - Available via InfoTrac to William Angliss of Institute of TAFE users only. Click here to access electronic journal.

The business communication handbook / Judith Dwyer.

2024-05-09T00:21:03Z

by Dwyer, Judith.
Call Number 658.45 DWY
Publication Date 2009
Summary This user-friendly text is divided into four parts: Workplace Communication; Workplace Relationships; Workplace Documents; and Career Development.
Format: Books

Political communication [electronic resource] / Steven Foster.

2024-05-09T00:21:03Z

by Foster, Steven.
Call Number 320.014 22
Publication Date 2010
Summary This introduction to the study of political communication covers the following subjects:*The history of the media in the UK and the USA including the concentration of ownership and the emergence of new media technologies*The relationship between the media and political parties, especially the effect the media has had on the policies and internal power structures of parties and other organisations such as pressure groups*Media influence on the electorate and the conduct of democratic politics*The constitutional significance of the politics of the mediaThe first part of the book focuses on the s.
Format: Electronic Resources
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Effective Communication in Business [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302465.1)
Summary Businesses rely heavily on communication - particularly in the information age of the 21st-century. In today's world it is often necessary to share information with many different people both internally and external to the organisation. Without clear communication, false information could be provided to suppliers, employees or customers, with the end result - confusion, and little hope of success. In this programme we define what effective communication is, what stops it, why it's so important, the communication methods that modern businesses employ, and the importance of ethics in communication. Follow us as we prove the importance of effective communication in business.
Format: Other
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Communication Skills for Nurses [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(301801.1)
Summary Health professionals have a responsibility to provide clear, concise and appropriate information to colleagues, patients and the wider community. This essential programme employs a dynamic combination of dramatised scenarios, real footage on the ward, and expert comment from health professionals, to get to the heart of communication in a health care setting. It discusses how nurses can communicate more effectively, and examine blocking behaviours that we can all fall into. It also delves into specific day-to-day situations faced by nurses, demonstrating how to break bad news, providing strategies for effective handover, and responding appropriately to aggression.
Format: Other
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Making Connections : Communication through the Ages.

2024-05-09T00:21:03Z

by Meadow, Charles T.
Call Number 302.209
Publication Date 2002
Summary Meadow takes us on a Cook's tour of communication technologies across time_the alphabet and moveable type printing, cave drawings and carrier pigeons, telephones, television and, of course, the Internet. In each case, Meadow shows how these (and other devices) are connected to each other, even as they serve to make connections between people.
Format: Electronic Resources
http://ezproxy.angliss.edu.au/login?direct=true&scope=site&db=nlebk&AN=601953

Communication power [electronic resource] / Manuel Castells.

2024-05-09T00:21:03Z

by Castells, Manuel, 1942-
Call Number 303.4833 22
Publication Date 2009
Summary We live in the midst of a revolution in communication technologies that affects the way in which people feel, think, and behave. The media have become the space where power strategies are played out. In the current technological context mass communication goes beyond traditional media and includes the Internet and mobile communication. In this wide-ranging and powerful book, Manuel Castells analyses the transformation of the global media industry by this revolution in communication technologies. He argues that a new communication system, mass self-communication, has emerged, and power relation.
Format: Electronic Resources
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Cross-cultural communication / edited by John Mattock.

2024-05-09T00:21:03Z

by Mattock, John.
Call Number 658.18 CRO
Publication Date 2003
Summary "The book is packed with examples, opinions and case studies elicited from business people from around the world. Contents include an examination of: national cultures; tactics and negotiation skills; company cultures; timing; personality types; and communications."--BOOK JACKET.
Format: Books

Quantum private communication [electronic resource] / Guihua Zeng.

2024-05-09T00:21:03Z

by Zeng, Guihua.
Call Number 005.8 22
Publication Date 2010
Format: Electronic Resources
Click here to view

Communication, technology and cultural change / Gary Krug.

2024-05-09T00:21:03Z

by Krug, Gary.
Call Number 302.23 22
Publication Date 2005
Summary Written accessibly, and tightly edited, with each chapter following the same conceptual structure. This volume takes a fresh approach in its analysis of the future of the welfare state in Europe. It suggests that opportunities for radical change in welfare systems are now opening up, and that there will be little continuity between the future and the past/present of the welfare system in Europe.
Format: Electronic Resources
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Care Home : Effective Communication 2 [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(301808.1)
Summary This course considers the different forms of written communication and how care workers can improve their skills in this area. It also explains clearly, the role and responsibilities of managers and care workers in undertaking written communication.
Format: Other
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Cutting Edge Communication : Behaving Unprofessionally [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302396.1)
Summary Various members of the team discuss what they see as unprofessional behaviour. Cutting Edge Corporation has a Book of Rules listing unprofessional behaviours. These are set out and explained by team members and include, being rude, taking supplies, personal media, inappropriate dress, name calling, flirting, relationships at work and touching.
Format: Other
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Cutting Edge Communication : Resolving Conflict [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(303264.1)
Summary The team discusses strategies to learn to respect individual differences and manage their own emotions when feeling overwhelmed or stressed. They discuss the need to be factual rather than attacking or defensive. They additionally recognize the need to follow rules and find common ground between the parties.
Format: Other
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Care Home : Effective Communication 1 [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(301658.1)
Summary One of the most crucial elements of the care workers role is their ability to communicate effectively with service users and each other. This course focuses on verbal, nonverbal and behavioural communication. It looks at how we communicate, what tools and resources we have within ourselves and the equipment that can aid communication.
Format: Other
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Cutting Edge Communication : Working Safely [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(301866.1)
Summary Risk taking and accidents are occurring at Cutting Edge. Safety awareness is the focus of a special training session Marcus has planned to coincide with a surprise party for Serena's 50th birthday. The event is filled with dramatic incidents and even a possible romance but being safe and avoiding accidents remains the focus.
Format: Other
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Cutting Edge Communication : Explaining Skillfully [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302408.1)
Summary When you are explaining details and concepts in a business environment, it is important to understand the techniques for explaining them effectively. The art of explaining concepts and information is covered in four key steps about engagement, structure, maintaining interest and ensuring understanding. While Carol is impatient and patronizing with new starters, others like Sam, Alex, Steve and Michael are more patient and creative in ensuring their messages are understood one to one or in groups.
Format: Other
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Cutting Edge Communication : Listening Actively [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302423.1)
Summary It is important that every employee adopts and practices professional listening and communication skills in their workplace. Carol tells Marcus he is not listening to her, so after agreeing to listen, Marcus is inspired to run a listening session with the team that will also benefit the new starters, Tammy and Carlos. Listening skills are lacking. Carol offers some facts about listening and communication, and they attempt to explore empathic listening skills.
Format: Other
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Are You Job Ready? : Communication [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(303411.1)
Summary Communication in the workplace is more than speaking and listening, as Emma, Lucy and Martin quickly learn. Whether you are serving a customer, receiving instructions, or being assertive in the interests of safety, understanding messages and being understood and understanding others is pivotal in the workplace. As viewers interact with demonstrations of both ineffective and positive communication in retail, service and construction settings, this interactive video aims to develop young adult learners' soft skills to improve communication in the workplace.
Format: Other
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Cutting Edge Communication : Breaking Bullying [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302616.1)
Summary Bullying is repeated intimidation. It's unacceptable and illegal. In this entertaining episode, Serena expects Marcus to stamp out bullying within his department. Marcus is shocked that bullying exists in his team, and takes a radical approach to bullying awareness. He challenges people to bully each other so they can discuss the feelings that arise. Some team members seem rather skilled at the task while others struggle to cope. Marcus reinforces that bullying cannot be tolerated in the team. Learning outcomes include: Make prevention training a priority, clarify what constitutes bullying, ensure everyone feels safe and make sure all bullying is stopped.
Format: Other
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Cutting Edge Communication : Removing Tension [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302621.1)
Summary Brittany, The Cutting Edge Personal Trainer, demonstrates some stretches for use in the office to help remove tension. The team is encouraged to discuss problem areas they have and together they work through stretch exercises with Brittany. Serena arrives and is concerned about the activities in terms of possible injuries and lawsuits. Brittany involves Serena and invites her to lie on the floor and do a Birthday Stretch', much to the amusement of others in the team. People have enjoyed the stretching exercises but Serena is really concerned about everyone getting back to work.
Format: Other
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Cutting Edge Communication : Supporting Others [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302624.1)
Summary It is very important to provide support to work colleagues and to constantly be on the look-out for those colleagues that need your support but may not be prepared to ask for it. Marcus creates an award for the most supportive employee of the month and challenges the team to be supportive, saying everyone will be judged on who offers the most support to Tammy. People offer various forms of support and the outcome results in more winners and losers than expected. Marcus feels everyone is a winner.
Format: Other
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Aged Care: Communication with Colleagues [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(301844.1)
Summary Integral to the operations of any workplace is effective communication between all staff. It is particularly important in any area of health service delivery and care, including an aged care environment. Communication in the workplace takes on a variety of forms, and this programme looks at the areas particularly relevant to aged care, including verbal and non-verbal communication, formal and in-formal communication, conflict resolution, negotiation, communication between staff, and communication between management and staff. This programme will serve as a valuable training and professional development resource for all workers in an aged care environment.
Format: Other
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Cutting Edge Communication : Teaching Greetings [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302625.1)
Summary The receptionist is the initial face of a business and so it is very important that their greeting technique is appropriate to the company's requirements. Carlos needs training in reception skills. Carol is critical of his pronunciation and poor English, so she delegates the task to Alex who patiently teaches Carlos how to introduce himself, how to address and greet visitors, and ways to build rapport and make people feel comfortable. She is an encouraging coach and helps him understand his role.
Format: Other
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Cutting Edge Communication : Apologising Carefully [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302395.1)
Summary When making an apology it is important that it be genuine, sincere and thought out. An apology that is false is easily seen through and will not have the desired effect. Serena is inspired to apologise to Carol and wants a Sorry Day at Cutting Edge. They discuss different forms of sorry including the empathy. Sam and Michael take time out to work on their apologies for ongoing disputes, but they argue about how to apologise. Carol tells Serena about what she believes to be a very useful tool, the fake sorry'.
Format: Other
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Cutting Edge Communication : Overcoming Disempowerment [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302637.1)
Summary Feelings of disempowerment can cause friction and difficulty between staff and it is important to be able to overcome them and move forward. In this episode Marcus coaches Carol about respect after a complaint Michael has made against her. But when Michael asks Carol for feedback, she is harsh and rude, prompting another complaint. Marcus helps Michael deal with his negativity and introduces the black box, encouraging Michael to put his thoughts into the box. Marcus goes through the same process with Carol who is in awe of Marcus' inspirational speech.
Format: Other
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Cutting Edge Communication : Defusing Anger [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302421.1)
Summary Anger can erupt from anyone at any time and having strategies in place to control and manage that anger is very important. Marcus runs a training session to help staff manager anger, and invites Serena as the anger management expert, which makes Carol angry. Marcus uses a toy crocodile and some boxing kangaroos to get the messages across, but when Michael and Sam are asked to demonstrate their anger management skills the role-play escalates into an embarrassing situation.
Format: Other
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Cutting Edge Communication : Supervising Effectively [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302429.1)
Summary The supervision of staff by managers can be one of the most difficult tasks that they are required to perform. It is essential therefore that the techniques and strategies that they use are effective for the circumstances. Supervision mistakes are being made - Marcus is vague, Carol bullies and gives poor feedback and Serena makes the fatal mistake of starting an inappropriate discussion with Carol because she is attracted to a client. Effective supervision skills are shown and include using goals to achieve results and measuring the success, listening and supporting staff, acknowledging good work and focusing on building skills.
Format: Other
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Cutting Edge Communication : Accepting Change [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302446.1)
Summary Implementing change is always difficult and there will always be people who wish to maintain the status quo. In this episode we see Marcus as he informs the team of an imminent change, but everyone is annoyed. Steve and Sanjay object to spending time bringing others up to speed. Marcus invites everyone to write their negative thoughts and put them in a box, but that doesn't help. Steve has a rethink and suggests that with the combined skills of the group and some focused effort they can handle the challenge.
Format: Other
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Cutting Edge Communication : Understanding Accountability [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302642.1)
Summary It is important that all staff understand accountability and make it part of their attitude towards their work. In this episode Serena is appalled by lack of accountability and Marcus passes the task of remedying the situation to Carol, who calls a snap meeting with everyone including Carlos the cleaner. People seem confused when Carol challenges their understanding of accountability, yet she secretly confesses her own misunderstanding. The new guy, Sam, provides a clear and unequivocal definition that saves the day. In addition we cover the learning outcomes of sharing examples, agree on expectations, showing pride in being accountable and reviewing and rewarding achievements.
Format: Other
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Cutting Edge Communication : Building Relationships [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302589.1)
Summary For a team to work effectively together there must be relationships built of trust, understanding and mutual respect. Marcus sets up a speed socializing exercise to give staff an insight into building long lasting relationships. Steve is chosen as the relationship expert to comment on the relationship' skill level of the group as they undertake role-plays. Tammy and Sanjay's awkward interaction escalates when Steve refers to him as a narcissist. Tammy feels angry with the whole group and has an outburst in Chinese.
Format: Other
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Cutting Edge Communication : Sharing Feedback [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302622.1)
Summary Marcus leads a team meeting to develop positive feedback approaches, but Carol presents Serena with a less-than-glowing critique. Tammy praises Casey for her support but asks her to avoid telling long stories. Dion commends Carlos for being approachable, but worries that he has encouraged Carlos' tendency to make jokes about women in the office. Sanjay welcomes Sam's endorsement of his opinions, but says Sam's noisy breathing interferes with his ability to concentrate. Throughout the session, Marcus recommends welcoming feedback, staying calm and not defensive, openly discussing the problem and its impact on performance, linking the feedback to rules and agreements, asking the other person for their view and suggestions for solutions, and listening.
Format: Other
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Cutting Edge Communication : Transforming Silos [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302626.1)
Summary In honour of "Blue Moon Day", everyone wears blue and Marcus dons a blue carnival mask before his assembled team. Casey presents a tiny personalized number plate to Carlos; she also has one. Marcus praises this 'sharing" gesture and explains that Blue Moon Day signifies a cohesive work culture. Despite this, Carol criticizes Tammy for always being blue in meetings, and notes that Serena habitually wears a scowl unless dealing with her Australian client. Marcus switches the subject to SILOs, explaining that the team needs to break out of its silo and learn to share. SILO for Marcus means "Stuck Inside a Limited Outlook". Sanjay wants to know why being in a SILO is bad - "there's no-one to bother you". Marcus explains that being in a SILO means that one is fragmented, inwardly focused. Marcus wants collaboration and a unified talent development solution .
Format: Other
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Cutting Edge Communication : Responding Thoughtfully [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302638.1)
Summary Carol tells the team that people do not listen supportively or respond thoughtfully to each other. She uses the acronym CRAP when she talks about supportive listening. In Clarifying, Sam and Michael demonstrate an example of when to clarify a statement. Reflecting is repeating back what you think a person is saying to ensure you are on the same page. Carol believes she is expert at Advising. Alex believes it is not beneficial to offer unsolicited advice. The group discusses the best ways to offer advice. Probing is the skill of seeking more information. Sam offers his view that probing is non-judgmental questioning and gives an example. Serena interrupts the team meeting, angry about the inappropriateness of 'CRAP' on the whiteboard. Carol tells Serena that she is deflecting the purpose of their meeting and adds a D - CRAP'D. Ever-angry Sanjay surprises everyone with his positive reaction to CRAP.
Format: Other
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The Construction Industry Toolkit : Communication [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302736.1)
Summary The ability to communicate effectively is one of the most important skills any construction industry worker needs. Poor communication can have disastrous consequences, including endangering the safety of workers and hindering productivity and efficiency, which costs money. This video looks at the key aspects of effective communication in construction, including how to ensure verbal, written and visual communication is effective, receiving communication as it is intended, including active listening and protocols for signage and visual communication in the workplace. It features interviews with Technical Director of ARM Architecture, Wayne Sanderson, Kane Constructions Project Manager, Tim Fowler and Contracts Manager Pat Clements, and Chisholm Institute Carpentry and Joinery Trainer, Ian Malcolm.
Format: Other
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Cutting Edge Communication : Thriving Remotely [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(308116.1)
Summary Thriving Remotely is an important video, especially since the COVID pandemic meant more of us are working from home. Remote teams can get things done efficiently and individuals can thrive working from their homes. Managers and staff have had to adapt to this new normal. Setting basic rules will ensure that people not only perform at their best when they are working remotely but they are engaged and thriving. In this Thriving Remotely video you will learn to manage and thrive remotely by being accountable, focusing on outcomes, staying connected and energized and communicating effectively Managers need to help their people succeed - whether face to face or working virtually. It helps to set basic rules for remote work, monitoring productivity and harnessing energy levels. Stick to agreed work hours and milestones, and keep co-workers and managers informed about what you are doing. Have clear timeframes for completing work.
Format: Other
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McQuail's mass communication theory / Denis McQuail.

2024-05-09T00:21:03Z

by McQuail, Denis.
Call Number 302.2301 MCQ
Publication Date 2010
Format: Books

Cutting Edge Communication : Ensuring Security [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302404.1)
Summary Marcus reports the sad news to the team that Casey's pet ferret's ashes were stolen from her desk. Serena points out that nothing in the office is safe. Carol asks Carlos if he checks visitors' identification and notices that he is not being rigorous about this. Dion tests Carlos with a weak disguise but Carol secretly arranges for an attractive friend, Marlene, to approach Carlos at reception and flatter him into letting her use the restroom without ID. Carlos falls for the bait; Marlene slips into the office and swipes several important items. When the theft is discovered, Marcus and Serena call an emergency meeting. Although most noticed a tall strange woman in the office, no one asked her who she was or why she was there. Carol produces the "stolen" items, and introduces Marlene. The team discusses the importance of keeping valuables locked up and asking for proof of identification. If you see something, say something. Then Marlene - wearing a wig and glasses - tries again, but Carlos doesn't allow her in this time. Marcus proposes his security measure: that everyone wears badges. Serena congratulates Carol on revealing the weakness of their office security. Marcus and Serena sing a security message.
Format: Other
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Cutting Edge Communication : Overcoming Setbacks [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302452.1)
Summary For Sam, the key to overcoming setbacks is to stay positive. Michael complains to Sam about setbacks that prevented him being chosen for Chicago. Sam proposes a policy that limits people's (namely Michael's) tendency to vent angrily about perceived setbacks. Marcus explains to his team that it is important to shake off setbacks, as he did when he applied for a job that he didn't get. He tells his team to be open, confident, flexible, and move forward - all a problem for Michael. The rest of the team relay effective examples of where they overcame perceived setbacks in their personal and work lives. Sam emphasizes that instead of focusing on what went wrong; focus on how to make things better next time. Marcus advocates a peer support program whereby people can ask for help; Sherry adds that others may have strengths that balances one's weaknesses. Believe you're a champion, attitude counts - so tell yourself you can do it.
Format: Other
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Cutting Edge Communication : Enhancing Service [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(303288.1)
Summary Service is integral to Cutting Edge; if a client is not happy, they can lose business. Marcus likens service to a gecko's suction capacity; once you get a client, you never let him/her go. Marcus introduces Barney Bradley who instructs everyone to close eyes and imagine a computer support frustration. He then asks them to imagine the joy one feels when great service is finally delivered. Sam explains the importance of GECKO. Get it right first time - no mistakes. Efficiency - one can simultaneously field a call and acknowledge the presence of someone who needs service. Having a Can-do attitude is vital - the notion that a company "might" do something, conveys the impression it won't happen. A client who can count on you has a sense of confidence. Alex likes her customers to feel special; it is how they grow their customer base. Sherry loves Knowledge - finding out about her customers; the more she knows about them, the better the service she can give, whilst for Serena knowledge is part of preparedness. Outcomes is about finding an answer, setting a deadline and sticking to it. Steve's motto: turn a complaint into congratulations!
Format: Other
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Heritage Tourism Destinations : Preservation, Communication and Development.

2024-05-09T00:21:03Z

by Yüksel, Atila.
Call Number 338.4791
Publication Date 2016
Summary This book addresses the complex question of combining preservation and consumption of heritage resources, reviewing the role of diverse actors and the institutional systems involved.
Format: Electronic Resources
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Representing Wine - Sensory Perceptions, Communication and Cultures.

2024-05-09T00:21:03Z

by Caballero, Rosario.
Call Number 663.200688
Publication Date 2019
Format: Electronic Resources
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Critical communication / Glen Lewis and Christina Slade.

2024-05-09T00:21:03Z

by Lewis, Glen, 1943-
Call Number 302.2 LEW
Publication Date 2000
Summary The new edition of this introduction to communication retains its focus on Australia and New Zealand. It strikes a good balance between communication theory and applied communication practices and strategies and continues to reflect current thinking and trends in communication theory and practice.
Format: Books

Communication in business : strategies and skills / Judith Dwyer.

2024-05-09T00:21:03Z

by Dwyer, Judith.
Call Number 658.45 DWY
Publication Date 2005 2004
Format: Books

Communication in business : strategies and skills / Judith Dwyer.

2024-05-09T00:21:03Z

by Dwyer, Judith.
Call Number 658.45 DWY
Publication Date 2009 2008
Summary A comprehensive how-to guide that will help readers understand communication principles and apply them to the business environment. This fourth edition has additional chapters and updated content.
Format: Books

Congressional communication [electronic resource] : content & consequences / Daniel Lipinski.

2024-05-09T00:21:03Z

by Lipinski, Daniel.
Call Number 328.730731 22
Publication Date 2004
Format: Electronic Resources
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Improvisational design : continuous, responsive digital communication / Suguru Ishizaki.

2024-05-09T00:21:03Z

by Ishizaki, Suguru.
Call Number 302.23 21
Publication Date 2003
Format: Electronic Resources
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China : a handbook in intercultural communication / Jean Brick.

2024-05-09T00:21:03Z

by Brick, Jean.
Call Number 303.482 BRI
Publication Date 2004
Summary China: a handbook in intercultural communication (Language and culture series, 1)
Format: Books

Communication at Work : Communicating to Groups [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(304991.1)
Summary Communicating to groups can be a daunting experience for many people. Yet it is an important means of communicating in virtually any organisation. This communication training video examines the various important factors of speaking to a group of people. In this training video aimed at all staff, you will learn the importance of preparation and planning, as well as how to use visual aids to support spoken words, answer questions satisfactorily, focus on key points and involve the group by asking questions. Arm your people with the skills to get up in front of a group and speak. It's an extremely satisfying and enjoyable exercise when you know how to engage the audience.
Format: Other
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Cross Cultural Communication Essentials : Cultural Types [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(304420.1)
Summary Business culture around the world differs greatly. If you are to succeed in building relationships, working in different regions or even visiting a foreign office, it is important you are competent in dealing with cultural differences. So why not become a Cultural Chameleon!
Format: Other
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Communication at Work : Improved Listening Techniques [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(304985.1)
Summary This communication training video demonstrates how the inability to listen effectively can be detrimental to relationships; both workplace and personal. Viewers are shown several active listening techniques and how they can ultimately enhance the communication process. They will also learn about respecting personal opinions, empathising, giving unspoken feedback, making eye contact and parapharasing. Enhance your workers' skills on how to receive the message clearly and understandably.
Format: Other
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Cutting Edge Communication : Stretching the Team [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302623.1)
Summary For staff who find themselves in the same position for too long during the workday it is important to introduce stretching and exercise to prevent injury and promote wellbeing. Carol and Marcus discuss the benefits of exercising and Marcus introduces Brittany his trainer to the team to take them through a series of stretching exercises. Despite some differences in the capacity to successfully manage the stretches people generally enjoyed the activity to varying degrees.
Format: Other
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Cutting Edge Communication : Giving Managers Feedback [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302636.1)
Summary Three-sixty degree feedback is very important in the workplace. Marcus offers Carol the unique opportunity to give some feedback to Serena and himself. Carol enjoys being direct and damming, and Serena is taken aback. Marcus invites the team to give feedback to Carol in a group. She presumes her team loves her and will be glowing, but everyone except Casey has some critical feedback about Carol's leadership and communication style.
Format: Other
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Cutting Edge Communication : Handling Anyone Difficult [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302422.1)
Summary We all have to deal with difficult people but we don't all have the best skills to do so. Carol offers her six step approach: 1. Observe calmly and do not get pulled into the drama. 2. Listen and show empathy. 3. Focus on the facts. 4. Ignore bad behaviour from other people involved. 5. Give feedback about bad behaviour. 6. Build your skills to improve how you manage difficult people.
Format: Other
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Communication at Work : One Way Communication [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(304992.1)
Summary The passing of information is a critical component of everyday life in the workplace. At times language can be confusing and ambiguous, this can lead to miscommunication, followed by actions that were not supposed to happen. In this video, you will be made aware of the importance of giving clear and simple instructions, the use of targets and timelines, and face-to-face communication. This communication training video demonstrates how appropriate language choice can contribute to handing out instructions and the ultimate success of a workplace meeting.
Format: Other
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Communication at Work : Listening with Empathy [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(304986.1)
Summary Listening with empathy is listening until you can understand what the other person is saying and the meaning and emotion behind their words. In this training video, viewer's are made aware of the importance of listening with empathy and how it impacts on the communication process. They will learn about important characteristics of effective listening such as body language, showing empathy and understanding, providing support and asking questions and paraphrasing to clarify understanding. Aimed at all staff, this easy to follow communication video will enhance all communication and relationships in your workplace.
Format: Other
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Workplace Excellence : Open Communication and Teamwork [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(304518.1)
Summary Workplace Excellence: Open Communication & Teamwork is part of the Workplace Excellence Series, a set of documentary case study programs filmed in best practice organizations - an online recruitment business, a travel business, a city government and a school. Open communication and good teamwork is the key to success in all organizations. A practical case study style video set in different organizations demonstrating examples of how they communicate and collaborate in teams.
Format: Other
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Cutting Edge Communication : Embracing New Ideas [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302466.1)
Summary New ideas keep a business developing and growing, but all ideas need to be approached with creative suggestions and enthusiasm. In this episode Marcus invites everyone to suggest innovations to enhance productivity and improve the culture. Junko and Alex compete and tension escalates when accusations are made about stealing ideas. Marcus and Michael present new ideas to the group that are received with varying degrees of success. Carol emphasizes that ideas should be shared. Michael's innovation of micro bags is put into practice.
Format: Other
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Cutting Edge Communication : Developing Successful Mindsets [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302580.1)
Summary A negative mindset can affect a whole team or business, so it is very important to managers to make sure that their team has positive mindsets and thinking. In this second episode we see Steve, who is dejected. Casey tries to cheer him up and Carol offers advice about being in the Negative Land of W. Carol tells the team that certain people are wasting time, wishing they were somewhere else and whining about it... e.g. Steve. Marcus offers a group strategy for dealing with the negativity. Next day Carol explains that Steve has become a Chooser instead of a Loser.
Format: Other
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Cutting Edge Communication : Welcoming New People [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302627.1)
Summary When new people start in an organization, it is important to make them feel welcome and include them in the team to build morale and cohesion. Sherry is new, but gets relegated to the bottom of the stairs, where she feels isolated and excluded from team activities and events. Carol ignores Sherry and her induction of Tammy and Carlos is patronizing and demeaning. Meanwhile Alex and Michael help Tammy and Carlos to feel welcome and learn some basic expressions, whilst Casey goes out of her way to make Sherry feel appreciated and valued.
Format: Other
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Cutting Edge Communication : Creating Positive Impressions [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302635.1)
Summary Making a positive first impression is vital. In episode one Carol greets new clients but struggles with their name pronunciation. Michael and Wendy are not welcoming, so Carol gives her staff tips on smiling and positive facial expressions. When the clients complain about Mana's presentation, Carol agrees and puts her down then coaches her - all in front of the important clients. They are unimpressed and leave. Don't ignore people INSTEAD: Make everyone welcome. Don't be vague INSTEAD: Demonstrate expertise. Don't behave rudely INSTEAD: Always be professional. Don't miss opportunities INSTEAD: Build ongoing relationships.
Format: Other
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Cutting Edge Communication : Negotiating for Results [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302425.1)
Summary Effective negotiating skills need to be learnt, practiced and perfected to ensure that you are in a position to negotiate the best outcome for every project and contract. Steve and Paul Garrison negotiate a large contract to provide services to Paul's company. Steve wants to provide a cost effective service based outside Australia but Paul disagrees. Steve acknowledges the concerns but nearly loses the deal when Serena is brought into the equation, and an angry Paul comes back to confront them. Steve finally reassures Paul the Australian deal will proceed.
Format: Other
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Cutting Edge Communication : Presenting with Passion [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(303280.1)
Summary Being an engaging and convincing presenter is essential if you want your audience to be fully on board with your message. Carol runs a training session on overcoming fear and changing their presentations from bland to grand. Carol tells Serena she is being long winded, the 'l" in bland. Carol invites everyone to present on a surprise' item, then gives feedback on their performance, linking it to her formula. Steve is the only one to make a grand presentation using great body language and tone.
Format: Other
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Cutting Edge Communication : Handling Tricky Appraisals [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302570.1)
Summary Performance appraisals can be difficult if one party expects a result far different to their actual appraisal. In this episode Carol expects to be showered in praise at her forthcoming appraisal with Marcus, but is shocked to find Serena will be sitting in. When they question Carol's extremely high self-assessment, she becomes defensive and angry, especially when Marcus announces no bonus and a pay cut! But will management also be taking cuts? Carol must get back on her horse. In addition we cover the learning outcomes of preparing for what to expect, discuss ways to improve, reward achievements as agreed and remain calm and focus on the goals.
Format: Other
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Cutting Edge Communication : Professional Social Media [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(308125.1)
Summary Professional Social Media is an engaging video featuring the team at Cutting Edge. Social media at work is a double-edged sword - it has benefits and disadvantages. It can provide unique opportunities for sharing information and building networks when used professionally. If used inappropriately, it can impact negatively on individuals or the whole company. Social media can be used to improve communication within the company, promote the company brand, recruit staff, develop new business opportunities and provide better customer service. However, it's important to use social media wisely - and to keep personal use out of the workplace or to a minimum during work hours. This video helps promote constructive rules for professional social media.
Format: Other
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Cutting Edge Communication : Surviving Team Conflicts [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302641.1)
Summary Team conflicts can be a destructive thing in the workplace. In this episode we see Carol as she mediates a dispute between Sanjay and Casey, who has a pet at work. Sanjay is aggressive while Casey is non-assertive. Carol finds the middle ground but later Sanjay argues with Mana and reveals his hand in the disappearance of Casey's pet. Sanjay has time to rethink his intimidating ways and offers Casey a stuffed pet as a peace offering in Marcus' team building session.
Format: Other
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Cutting Edge Communication : Preparing for Emergencies [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302620.1)
Summary Marcus and Carol wear safety jackets for a risk awareness meeting. Marcus affirms that as the manager, if an emergency presents itself, he will be the last to leave the office. The team is confused about the location of the fire extinguishers - everyone points in a different direction. Sam says he is the best qualified to be head of emergency; the others agree with him. Marcus has showcases the contents of a small disaster kit - and asks what the others would like to contribute. Chapstick, dry shampoo, toilet paper, condoms, duct tape, glue, water and a skeleton key are offered. Serena declares the importance of an emergency evacuation plan. Sam raises the importance of first having an emergency meeting place. Marcus plans an emergency drill and hands out blindfolds for the staff and blows a didgeridoo as a warning signal for an evacuation. This approach proves to be dangerous, culminating in staff falling down the stairs and knocking out Serena.
Format: Other
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Communication in the Workplace : Customer Service [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302838.1)
Summary The quality of a customer service experience can determine whether businesses get a customer for life, or for a one-off transaction. Just about any business will tell you that the most important focus in their dealings with customers is to ensure that needs are met and expectations realised at best, and preferably exceeded. This film provides students of a range of business-related areas with a resource that explores customer service through the eyes of five individuals who are passionate about delivering excellence. There are also street interviews. It explores the importance of customer service, what is involved in providing good service, product knowledge, health and safety, dealing with customer complaints and monitoring customer service. It targets learners at senior secondary and FE levels.
Format: Other
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Cutting Edge Communication : Managing Projects Successfully [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(308123.1)
Summary Manage Projects Successfully is a video designed to introduce you to project management. The success of a project comes down to planning. Be clear about the scope and objectives of the project you are managing, its timeframe and budget. Stay focused on the outcomes but be flexible as well and prepared to revise your original plan if there are problems or setbacks. In Managing Projects Successfully video, you will learn from the entertaining Cutting Edge team, to be clear about the scope, the objectives and roles, and the budget. Communicate, clarify and control, manage people, timeline and budget and be accountable and achieve results. A good manager keeps the goals in sight, sets priorities, monitors progress and keeps the team and the stakeholders updated.
Format: Other
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Cutting Edge Communication : Consistent Sensational Service [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(308114.1)
Summary Consistent Sensational Service shows how caring for customers and what they're going through, especially in tough times, builds trust. Customers love to do business where they feel happy and satisfied. And when it is consistently excellent service, satisfied customers will keep coming back to you. They will tell others about the wonderful service experience so it is great marketing and it is an important way to stand out from your competitors. In this Consistent Sensational Service video you learn how to deliver sensational service consistently - with your words, tone of voice, body language and especially your actions, every time, all the time. In this dramatized case study, Carol considers sensational service is all about definite action and punctuality, and that service providers have passion and exceed her expectations.
Format: Other
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Cutting Edge Communication : Calming a Complainer [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(308117.1)
Summary The Calming a Complainer video provides skills to deal wth comlpainers professionally and calmly by examining an amusing case study: Barney is irate because his car is blocked in, and gets increasingly angry when his complaint is mismanaged. He shows how when someone is angry and complaining, you never become angry yourself. You stay calm - never be rude or patronizing. Manage your emotions - know that you have the capacity to solve the problem - and take responsibility to get things fixed. Show your concern, actively listen, ask questions to get to the facts, and work together to solve the problem with a practical solution. In this Calming a Complainer video you will learn that when someone has a complaint or is unhappy or becoming angry, you must not get caught up in their emotions. You will manage a complainer well when you take responsibility to fix problems and keep working with them to exceed expectations.
Format: Other
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Cutting Edge Communication : Manage Hygiene Boundaries [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(308122.1)
Summary Manage Hygiene Boundaries is a timely and engaging video for everyone to establish rules for hygiene and best practice in staying healthy and ensuring social distancing, especially during a pandemic. The Cutting Edge team learns that everyone needs to be aware of their own hygiene boundaries and learn basic skills to be able to tell others when they have crossed those boundaries. We all need to feel safe and comfortable, and be able to focus on productive work. Shared and agreed rules for the team are therefore essential. Honest, respectful and sensitive feedback can help to change habits and improve hygiene. Learn to manage hygiene boundaries by being aware of your hygiene impact, being sensitive and direct when giving feedback, and managing personal boundaries.
Format: Other
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Multilingual communication / edited by Juliane House, Jochen Rehbein.

2024-05-09T00:21:03Z

by House, Juliane.
Call Number 306.446 22
Publication Date 2004
Summary Annotation In a world of increasing migration and technological progress, multilingual communication has become the rule rather than the exception. This book reflects the growing interest in understanding communication between members of different linguistic groups and contains a collection of original papers by members of the German Science Foundation's research center on multilingualism at Hamburg University and by international experts, offering an overview of the most important research fields in multilingual communication. The book is divided into four sections dealing with interpreting and translation, code-switching in various institutional contexts, two important strands of multilingual communication: rapport and politeness, and contrastive studies of Japanese and German grammar and discourse. The editors' preface presents the relevant theoretical and methodological background to the issues discussed in this book and points to useful directions for future research.
Format: Electronic Resources
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Introduction to communication electronic warfare systems / Richard Poisel.

2024-05-09T00:21:03Z

by Poisel, Richard.
Call Number 355.343 21
Publication Date 2002
Summary Annotation This comprehensive engineering-level resource provides you with an excellent introduction to electronic warfare (EW) for communication systems. Extensively referenced with over 600 equations, it details the components, systems, and operations of electronic warfare systems dedicated to protecting and attacking military communications networks. You are provided with a complete understanding of how modern direction finders for communication signals work, along with their limitations.
Format: Electronic Resources
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Emotive communication in Japanese / edited by Satoko Suzuki.

2024-05-09T00:21:03Z

by Suzuki, Satoko.
Call Number 495.60141 22
Publication Date 2006
Summary It has become well recognized that affective dimensions of language constitute an integral part of the linguistic system. Japanese provides a prime example of the significance of emotivity as it has grammaticalized a wide variety of expressions to communicate affective information. The collected articles demonstrate the rich diversity of emotive communication in Japanese and analyze various expressions with theoretical perspectives that are often independent from Western models. This volume reflects the influence of traditional Japanese scholars for whom examining affective-relational aspects.
Format: Electronic Resources
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Communication and the human condition / W. Barnett Pearce.

2024-05-09T00:21:03Z

by Pearce, W. Barnett.
Call Number 302.2 19
Publication Date 1989
Format: Electronic Resources
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Nanoscale communication networks [electronic resource] / Stephen F. Bush.

2024-05-09T00:21:03Z

by Bush, Stephen F.
Call Number 621.38 22
Publication Date 2010
Summary A highly useful resource for professionals and students alike, this cutting-edge, first-of-its-kind book provides a thorough introduction to nanoscale communication networks. Written in a clear tutorial style, this volume covers a wide range of the most important topics in the area, from molecular communication and carbon nanotube nano-networks, to nanoscale quantum networking and the future direction of nano networks. Moreover, the book features numerous exercise problems at the end of each chapter to ensure a solid understanding of the material.
Format: Electronic Resources
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Poland : a handbook in intercultural communication / Eddie Ronowicz.

2024-05-09T00:21:03Z

by Ronowicz, Edmund A.
Call Number 303.482 RON
Publication Date 1995
Format: Books

The satellite communication applications handbook / Bruce R. Elbert.

2024-05-09T00:21:03Z

by Elbert, Bruce R.
Call Number 384.51 22
Publication Date 2004
Format: Electronic Resources
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Human communication : the basic course / Joseph A. DeVito.

2024-05-09T00:21:03Z

by DeVito, Joseph A., 1938-
Call Number 302.2 DEV
Publication Date 2000
Format: Books

Communication in the design process / Stephen A. Brown.

2024-05-09T00:21:03Z

by Brown, Stephen A., 1953-
Call Number 721.0688 21
Publication Date 2001
Summary This book considers the gap that can exist between client expectation and realisation in building projects. It focuses specifically on the areas of function, finance, timescale and aesthetics.
Format: Electronic Resources
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Analog Circuit Design for Communication SOC [electronic resource].

2024-05-09T00:21:03Z

by Tu, Steve Hung-Lung.
Call Number 621.3815
Publication Date 2012
Summary This e-book provides several state-of-the-art analog circuit design techniques. It presents both empirical and theoretical materials for system-on-a-chip (SOC) circuit design. Fundamental communication concepts are used to explain a variety of topics including data conversion (ADC, DAC, S-? oversampling data converters), clock data recovery, phase-locked loops for system timing synthesis, supply voltage regulation, power amplifier design, and mixer design. This is an excellent reference book for both circuit designers and researchers who are interested in the field of design of analog communic.
Format: Electronic Resources
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Essentials of mass communication theory / Arthur Asa Berger.

2024-05-09T00:21:03Z

by Berger, Arthur Asa, 1933-
Call Number 302.230973 20
Publication Date 1995
Summary This book takes the student step-by-step through the key theories in each area of mass communication including text, audience, media and production. An ideal text for undergraduate courses.
Format: Electronic Resources
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The New Media Nation : Indigenous Peoples and Global Communication.

2024-05-09T00:21:03Z

by Alia, Valerie.
Call Number 305.8
Publication Date 2010
Summary Around the planet, Indigenous people are using old and new technologies to amplify their voices and broadcast information to a global audience. This is the first portrait of a powerful international movement that looks both inward and outward, helping to preserve ancient languages and cultures while communicating across cultural, political, and geographical boundaries. Based on more than twenty years of research, observation, and work experience in Indigenous journalism, film, music, and visual art, this volume includes specialized studies of Inuit in the circumpolar north, and First Nations p.
Format: Electronic Resources
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Law enforcement, communication, and community / edited by Howard Giles.

2024-05-09T00:21:03Z

by Giles, Howard.
Call Number 363.24 21
Publication Date 2002
Summary Given widespread media attention to issues of crime and its prevention, police heroism, and new modes of police-community involvements, this international collection is timely. It is unique in examining ways in which police and citizens communicate across a range of contexts and problem areas. While much attention is afforded the critical roles of communication by police agencies, there has been little recourse to communication science and its theories. Likewise, the latter has not, until recently, concerned itself with analyzing police-citizen interactions. This volume examines the character.
Format: Electronic Resources
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EMI protection for communication systems [electronic resource] / Krešimir Malarić.

2024-05-09T00:21:03Z

by Malarić, Krešimir.
Call Number 621.381 22
Publication Date 2010
Format: Electronic Resources
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Pragmatics in neurogenic communication disorders / edited by Michel Paradis.

2024-05-09T00:21:03Z

by Paradis, Michel.
Call Number 616.8552 22
Publication Date 1998
Format: Electronic Resources
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Cutting Edge Communication : Using Goals to Grow [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302430.1)
Summary Serena presents the GROW model to a skeptical Carol and Marcus. She explains that it stands for Goal-Reality-Obstacles-and Way forward. The team is than encouraged to articulate their own goals and how they plan to achieve them.
Format: Other
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Improving Customer Relations : Episode 04: Communication Skills [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(303582.1)
Summary Communication skills are an essential skills for every business. This video looks at the three ways that people take in information, the three components of face-to-face communication, and how they should be used together when planning your communications.
Format: Other
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Practical electrical network automation and communication systems / Cobus Strauss.

2024-05-09T00:21:03Z

by Strauss, Cobus.
Call Number 621.3192 22
Publication Date 2003
Summary A professional engineer's guide to communications technology applications in electricity transmission and distribution.
Format: Electronic Resources
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Communication at Work : Avoiding Jargon and Slang [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(304983.1)
Summary One of the biggest barriers to communication is when speakers and writers assume that the people they are addressing know a great deal more than they actually do. The use of jargon and slang can turn any business relationship into a communication nightmare! This communication training video explores the importance of asking questions to clarify meanings, tailoring language for particular target groups and building rapport and its impact on the communication process. Clarify the communication in your workplace with this easy to follow communication video aimed at all workers.
Format: Other
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Communication at Work : The Danger of Assumptions [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(304984.1)
Summary We all perceive situations differently when communicating. Our perception involves selecting, organising and interpreting information so it has meaning for us as an individual.We often see what we want to see and hear what we want to hear! In this communication training video you will learn how ineffective communication can take place when assumptions are made, and how assumptions can impact on workplace relationships. Clear concise and well interpreted communication is vital for the ultimate success of all organisations. Assumptions can be a major roadblock to this. Clarify the communication in your workplace with this easy to follow communication video.
Format: Other
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Communication at Work : Obstacles to Effective Communication [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(304987.1)
Summary Communication barriers can be highly damaging to how well a message gets delivered and received. Blaming, criticising and poor listening skills are some of the obstacles which can lead to ineffective communication. In this communication training video, you will learn skills to overcoming these barriers such as establishing rapport, being prepared, setting parameters, addressing problems impersonally and providing positive feedback. Obstacles to effective communication van affect relationships within the workplace and ultimately, the performance of employees. With this training video, you will have peace of mind knowing that all communication is clear, well presented and well received.
Format: Other
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Cutting Edge Communication : Ensuring a Respectful Workplace [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302577.1)
Summary It is important that every workplace is one where we respect our fellow colleagues and are treated with respect in return. In this episode Serena is concerned that the culture lacks basic elements of respect. Some team members confront Carol about her racist and insensitive comments. Meanwhile Sam and Sanjay ridicule Serena, which she overhears. Carol also overhears and is both amused and shocked. Serena is devastated. Carol sees the perfect opportunity to give Serena a pep talk and help her get back on the horse. In addition we cover the learning outcomes of thinking before speaking, always maintaining respect, giving professional feedback directly and getting back on the horse.
Format: Other
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Cutting Edge Communication : Surviving Stress and Anxiety [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(308124.1)
Summary Surviving Stress and Anxiety is an engaging video from the Cutting Edge team that reminds everyone of the importance of our mental health so we can be productive at work. Stress and anxiety can happen to anyone. We all get anxious and stressed at different times, in different situations. The first step is to recognize when you're overloaded. We must look for the warning signs and ask for help when feeling stressed or overloaded. In this video, you will learn to stop bottling up stress and discuss and prioritize your concerns and find relaxing ways to be calm. You will also become more attuned to issues with coworkers and care about their issues rather than ignoring their anxieties.
Format: Other
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Cutting Edge Communication : Appreciate Diversity and Inclusion [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(308112.1)
Summary Appreciate Diversity and Inclusion is a timely video that will engage participants as they watch the Cutting Edge team work through their own issues of unconscious bias, micro-aggressions and diversity issues. Carol returns from vacation to find that Marcus has hired two non-English speakers, to develop diversity at work but not everything goes to plan. Diversity includes ethnicity, age, gender and experience as well as physical, mental and emotional capabilities. Diversity is positive for company culture. Companies that encourage and appreciate diversity and inclusion have a wider range of skills and knowledge in their staff, and appreciate benefits as a result. Employees from different backgrounds bring new ideas, new ways of thinking and new ways of doing things. It is critical that we are all inclusive. A diverse workforce benefits everyone.
Format: Other
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Cutting Edge Communication : De-Cluttering the Office [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302460.1)
Summary It is important that the office space is clean and tidy, free from clutter and hazards. Carol is on a mission to de-clutter the messy office so it's tidy, motivating and safe. She implements a clean-desk policy but some team members don't want to let go. Carol declares that anything left lying around will be thrown out or donated to Carlos the cleaner. Everyone reluctantly commences a massive cleanup and Carol is very satisfied with the outcome.In addition we cover the learning outcomes of seeing the visual impact of your space, explaining safety and security policies, setting standards and taking pride in your workspace.
Format: Other
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Cutting Edge Communication : How to Mediate Conflicts [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(308120.1)
Summary How to Mediate Conflicts is a powerful skill that every leader should master. Team members can also benefit from learning to resolve conflict can damage morale, negatively affect work performance, and can even lead to legal issues for the organization. Unhealthy conflict needs to be resolved quickly, and workplace mediation can be an effective approach. Mediation can help resolve conflict, and improve understanding and collaboration. In this How to Mediate Conflicts video, you will learn from the entertaining Cutting Edge team, to listen supportively to both parties, control respectful exchanges, use questions to clarify and summarize, facilitate solutions and agree actions. Control the discussion, don't let emotions take over and ensure you reach a solution and agreed actions by both parties.
Format: Other
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Cutting Edge Communication : Staying Motivated at Work [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302639.1)
Summary Motivation in the workplace is extremely important, but it can be challenging to keep the team continuously motivated. In this episode the team members present their various views on their attitudes toward the workplace whether they feel motivated and what causes them to be de-motivated. Carol returns to the office after receiving a keynote speaking award and feels very positive as a result. Serena lays down a challenge to Marcus to motivate Carol to increase the productivity of the office by 60%. Carol then gets to work on finding the best way to motivate the members of the team.
Format: Other
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Destination marketing : an integrated marketing communication approach / Steven Pike.

2024-05-09T00:21:03Z

by Pike, Steven.
Call Number 338.47910688 PIK
Publication Date 2008
Summary "Travellers are spoilt by choice of available holiday destinations. In today's fiercely competitive tourism markets, destination competitiveness demands an effective marketing organisation. Two themes underpin Destination Marketing. The first is the challenges associated with promoting multi-attributed destinations in dynamic and heterogeneous markets and the second is the divide between tourism 'practitioners' and academics. Written by a former 'practitioner', Destination Marketing bridges industry and academia by synthesising a wealth of academic literature of practical value to DMOs."--BOOK JACKET.
Format: Books

Cutting Edge Communication : Brainstorm and Solve Creatively [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(308113.1)
Summary Brainstorming and Solving Creatively is video designed to encourage people to conduct quality brainstorming and problem solving sessions in a group or individually, and explore solutions to challenges and work issues. Learn to freely share ideas, regardless of position in the company. The aim of spontaneously sharing ideas is to facilitate creative problem-solving but it requires a structured process. In this Brainstorming and Solving Creatively video you will learn from the entertaining Cutting Edge team, to sharpen your mind, be open to ideas, solve with facts and logic and challenge everyone creatively. Gathering as many ideas as possible is an effective approach to problem solving. A mind map can be used to compile a list of possible solutions to a problem. Solutions can sometimes come from crazy ideas. Let go of conventional ways of thinking. Constructively discuss all suggestions, without criticizing them, and give credit where it's due.
Format: Other
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Cutting Edge Communication : Making Decisions and Choices [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(308121.1)
Summary Making Decisions and Choices effectively is an important workplace skill. We constantly make choices, just to get through the day. They might be day-to-day operational decisions or long range strategic planning. It's not always easy, and can cause anxiety. A good leader makes good decisions, but everyone can learn the skills. Know your guiding principles. In this Making Decisions and Choices video you learn from the entertaining Cutting Edge team, to use a decision-making framework to make effective decisions and choices. Use the formula D-E-C-I-D-E to make sound, informed decisions and choices. Define the problem or issue, and always consider the impact of that decision option. Consider all the options and don't just jump to easy answers. Don't procrastinate, follow the process and make the decision, act on it and evaluate.
Format: Other
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Cutting Edge Communication : Handling the New Wave [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(303289.1)
Summary Carol is underwhelmed when "dude" Dion (Marcus' nephew) rocks up to commence work as an intern, and also isn't impressed by the entitled Tatiana. Marcus explains to the interns that Cutting Edge is there to help them move forward. Carlos is welcoming - offering Dion a desk to help him feel at home. Carol objects to the interns' "text speak" and use of emoticons; not to mention time wasted on social media. Dion points out that companies allowing employees a given amount of time on Facebook are actually more productive. Steve explains the importance of dressing professionally; while Serena makes time to talk with the interns, perceiving their potential. Carol's assessment of Dion is blunt; she believes he has no place in their office. Serena asserts that constructive feedback is the better path. Steve coaches Tatiana through what to say (and not to say) in job interviews. Carol concludes with some slightly tempered advice for Dion and he makes a positive suggestion.
Format: Other
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Cutting Edge Communication : Global and Cultural Sensitivity [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(308118.1)
Summary In this Global and Cultural Sensitivity video you learn that cultural awareness is more than how people look or good manners in business interactions. It means being sensitive to local customs, different company cultures, different traditions and values. Cultural insensitivity can offend or alienate employees, customers, partners and suppliers. Global cultural awareness and sensitivity are crucial in business and modern work life. Get this right and you lay the foundations of successful working relationships. Get it wrong and you can cause offense, lose trust and jeopardize business relations. The Global and Cultural Sensitivity video features a case study of a team having a cultural awareness meeting: Serena is horrified when she sees everyone wearing fancy dress costumes. She explains that this can cause offence. The team learn to be appropriate, observe and follow local ways, never assuming you are superior. Serena advocates the importance of doing further research, and not being insensitive or outspoken about other peoples customs. Dion seeks tips from Tammy when doing business in China. They discuss problems with jargon and gestures. What may be acceptable in some cultures is bad manners elsewhere.
Format: Other
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Telephone Behaviour: The Rules of Effective Communication [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302492.1)
Summary The telephone is at the heart of business communication. But because people use the phone so much at home, they assume they have the skills to use it at work. This is not the case, and good business telephone skills have to be learned. This engaging, amusing and highly memorable story presents practical rules for conducting a call from start to finish. An assistant manager of a marketing department is preparing to give the local business community a short seminar on professional telephone skills. But her own skills leave a lot to be desired. Fortunately someone is on hand to show her the mistakes she's making, and how to overcome her shortcomings. This programme demonstrates telephone skills in a highly effective way. Anyone who uses the phone at work will learn how to answer the call with a 'verbal handshake', the importance of preparation, of showing callers that they're understood, and of asking open questions to gain information, using the caller's name frequently to establish trust. Finally the programme tackles voicemail, showing that the same rules apply, whether someone's leaving a message on someone else's machine, or a prompt on their own. Featuring John Cleese and Rebecca Front.
Format: Other
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Communication principles : a modular approach / Sue Walton, Wayne Jeffrey.

2024-05-09T00:21:03Z

by Walton, Sue, 1953-
Call Number 651.7 WAL
Publication Date 1995
Format: Books

101 tips for improving your business communication. / Edward Barr.

2024-05-09T00:21:03Z

by Barr, Edward, author.
Call Number 658.45 BAR
Publication Date 2021
Format: Electronic Resources
Click to View

Communication skills for managers [electronic resource] / Janis Fisher Chan.

2024-05-09T00:21:03Z

by Chan, Janis Fisher.
Call Number 658.45 23
Publication Date 2002
Summary Communicating clearly is a critical skill for successful managers! The ability to communicate clearly is the critical core competency for successful managers at all levels and in all industries. This book is your guide to business communication that delivers the message-whether written, or spoken, in person or via e-mail-with respect for the receiver, and in all business situations. This solid overview of all facets of business communication offers numerous opportunities to practice and apply your new skills and a log to track your improvement. Readers will learn how to: Communicate clearly a.
Format: Electronic Resources
Click here to view

Communication and expression in hoofed mammals / Fritz R. Walther.

2024-05-09T00:21:03Z

by Walther, Fritz R.
Call Number 599.30451 19
Publication Date 1984
Format: Electronic Resources
Click here to view

Strategic Communication at Work : the Impact Paradigm / Diane Lennard.

2024-05-09T00:21:03Z

by Lennard, Diane, author.
Call Number 658.45 23
Publication Date 2018
Summary "Strategic Communication at Work provides the reader with a practical approach to engaging in all types of communicationone on one, small groups, and large groupsto achieve intended results. The framework presented enables readers to make informed decisions that increase the effectiveness of their communication and enhance their credibility. Lennard presents the IMPACT ParadigmIntending, Messaging, Presence, Attending, Connecting, and Togetherin the first part of the book explaining the benefits of using a single framework for all strategic communication. The second part illustrates how to apply these principles and approach interactions with a purposeful mindset, express ideas congruently, and connect with others. The third part offers curated exercises for practicing communication skills, along with specific ways to integrate the paradigm into everyday communication interactions. The texts clear and practical approach will appeal to graduate students of business communication, as well as instructors and professionals interested in improving their communication skills."--Provided by publisher.
Format: Electronic Resources
http://ezproxy.angliss.edu.au/login?url=http://ezproxy.angliss.edu.au/login?direct=true&scope=site&db=nlebk&AN=1743228

Introduction to satellite communication [electronic resource] / Bruce R. Elbert.

2024-05-09T00:21:03Z

by Elbert, Bruce R.
Call Number 621.3825 22
Publication Date 2008
Format: Electronic Resources
Click here to view

Design of high-speed communication circuits / editor, Ramesh Harjani.

2024-05-09T00:21:03Z

by Harjani, Ramesh, 1959-
Call Number 621.3192 22
Publication Date 2006
Format: Electronic Resources
Click here to view

Improving creativity, critical thinking, communication, and collaboration [electronic resource].

2024-05-09T00:21:03Z

by Saddleback Educational Publishing.
Call Number 158.1 22
Publication Date 2011
Format: Electronic Resources
Click here to view

Symbolization [electronic resource] : representation and communication / editor, James Rose.

2024-05-09T00:21:03Z

by Rose, James, 1946-
Call Number 153.6 22
Publication Date 2007
Summary Because psychoanalysis is a science of subjectivity, it is no surprise that symbolism has been of central interest from its inception and early development. There are few phenomena more obviously subjective than symbols. They conjure a particular fascination because of their enigmatic quality. For this reason, they manage to communicate something in an obscure manner. Thus, they partly hide. This duality and ambiguity approaches the fleeting and evanescent quality of subjectivity itself: at its most subjective. This book is assembled in such a way that the reader can trace the development of t.
Format: Electronic Resources
Click here to view

Introduction to communication systems simulation [electronic resource] / Maurice Schiff.

2024-05-09T00:21:03Z

by Schiff, Maurice, 1942-
Call Number 621.382 22
Publication Date 2006
Summary Here is your one-stop resource on the essentials of communications systems analysis and simulation. Presented in a straight forward, easy-to-understand manner, the book provides a thorough treatment of all the important fundamental topics such as sampling, frequency analysis, linear systems, and filters. You gain a clear understanding of the real-world effects of computer simulation and learn how to perform efficient bit error rate (BER) calculations and baseband simulations.
Format: Electronic Resources
Click here to view

Team communication [electronic resource] : 20 essential aids / Glenn Parker.

2024-05-09T00:21:03Z

by Parker, Glenn M., 1938-
Call Number 658.402 22
Publication Date 2009
Summary This booklet will appeal to both newcomers and veterans. And the knowledge can be applied to any type of team - including on-site teams, new and existing teams and cross-functional teams. One of the first things to go on a team is communication. When members fail to communicate with each other and the team fails to communicate with stakeholders, you've got problems. Learn how to identify the sources of communication breakdown, admit there is a problem, send effective messages, be an active listener, get good communication going by asking questions, set ground rules for effective communication a.
Format: Electronic Resources
Click here to view

Franklin Covey style guide for business and technical communication.

2024-05-09T00:21:03Z

Call Number 808.066 FRA
Publication Date 1999
Format: Books

Communication skills for effective management / Owen Hargie, David Dickson and Dennis Tourish.

2024-05-09T00:21:03Z

by Hargie, Owen.
Call Number 658.45 HAR
Publication Date 2004
Format: Books

Intercultural communication in the global workplace / Iris Varner, Linda Beamer.

2024-05-09T00:21:03Z

by Varner, Iris.
Call Number 303.482 VAR
Publication Date 2011
Format: Books

Communication, new media and everyday life / Tony Chalkley ... [et al.].

2024-05-09T00:21:03Z

by Chalkley, Tony.
Call Number 302.23 COM
Publication Date 2012
Summary This text provides a thorough and engaging introduction to media and communications studies. It works through many of the major topics found in first year media and communications courses.
Format: Books

Communication, cultural and media studies : the key concepts / John Hartley.

2024-05-09T00:21:03Z

by Hartley, John, 1948-
Call Number 302.2 HAR
Publication Date 2011
Format: Books

Cross Cultural Communication Essentials : Managing Cross Cultural Teams [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(304414.1)
Summary Many cross-cultural teams plunge straight into the task without thinking about their differences. This can lead to misunderstandings and a loss of trust.
Format: Other
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Insights and Strategies : 4 Communication Skills Everyone Needs [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(303901.1)
Summary With increasing complexity in the workplace, effective communication skills are key to people's survival. Peter Quarry outlines to Eve Ash the four key communication skills needed: lean communication (getting straight to the point), connecting with others (social skills), adaptability (learning to read and relate to different types of people) and texting and using social media professionally (understanding the importance of sensitive, respectful and polite messaging).
Format: Other
ClickView Player

Communication in the Workplace : Writing in the Workplace [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302970.1)
Summary This engaging programme provides the student with an overview of the purposes and advantages of writing as a medium and the advantages and disadvantages of writing compared with speaking. It covers the following areas: - Defining writing - Advantages and disadvantages of writing - Five steps to writing - Five "whats" to writing - Presentation. By focusing on a melodramatic case study of fictional restaurant manager Jason and his staff at Larder Restaurant, the programme works through the steps to achieve success in workplace writing. It works to actively engage the viewer in solving the problems posed.
Format: Other
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Communication in the Workplace : Negotiation in the Workplace [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302407.1)
Summary In everyday life, negotiation is an important communication skill. This programme explores the fundamentals and intricacies of the negotiation process through a fictional scenario of a high school teacher attempting to organise a training camp for her basketball team with her travel agent. The programme explores the five stages of the negotiation process, including preparation for negotiation, negotiating, bargaining and confirmation. This program presents a clear and useful lesson on negotiating whilst highlighting that good communication skills are essential to the negotiation process.
Format: Other
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Cutting Edge Communication : Creating a No-Blame Culture [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302583.1)
Summary When mistakes are made in the workplace, everyone is quick to find someone to blame. In this episode Carol creates an innovative Corporate Social Responsibility program that is trending on Twitter after a disastrous typo in the press release. Serena is outraged by the undesirable publicity. Fingers are pointed and chaos erupts as the team looks for scapegoats. Marcus and Carol present a 4-step process so everyone can avoid blaming, learn from mistakes and ensure it doesn't happen again. In addition we cover the learning outcomes of sharing mistakes, assess the impact and reinforce the positive, discuss the best options to fix the problems and see the opportunities to learn and innovate.
Format: Other
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Cutting Edge Communication : How to Achieve SMART Goals [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(308115.1)
Summary How to Achieve SMART Goals shows how to set and achieve specific measurable goals. Don't focus on vague aspirations - set clear, realistic goals that provide a clear direction. Consider what can actually be done, and be realistic about how you will get there. A final goal can be reached by setting smaller steps and milestones along the way. In this How to Achieve SMART Goals video you learn from the entertaining Cutting Edge team, to set clear and specific objectives to help you succeed. They may be short-term goals, daily, weekly, or longer term goals. You will learn to apply the SMART goal formula and a persistence formula to achieve goals. The goals you set need to be specific, measurable, achievable, relevant and have a time frame. Visualizing achieving your goals can help you succeed. You will need to be persistent, evaluate your goals and ask for feedback and help from a mentor.
Format: Other
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Cutting Edge Communication : Coaching and Mentoring New People [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(308119.1)
Summary Coaching and Mentoring New People is all about managers providing professional development and personal support for new employees. It helps new people learn new skills and embrace the company's cultural and social norms. It helps them grow in their current job and be ready for career opportunities. Mentoring can help assess a new worker's success and progress in the organization. Good coaches and mentors guide rather than dictate. They ask questions and find out what the new person knows and what they need to learn. Good mentoring and coaching will encourage open communication and will help develop trust and respect. In Coaching and Mentoring New People, the dramatized case study shows Sam and Michael giving Dion constructive feedback. Alex coaches Dion on how to answer the phone properly. Being a good coach and mentor is all about giving time and encouragement and offering practical steps to build skills.
Format: Other
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Finding your voice : reclaiming personal power through communication / Jane Downing.

2024-05-09T00:21:03Z

by Downing, Jane, 1958-
Call Number 158.2 DOW
Publication Date 1995
Format: Books

The efficacy of augmentative and alternative communication / Ralf W. Schlosser.

2024-05-09T00:21:03Z

by Schlosser, Ralf W.
Call Number 616.85506 22
Publication Date 2003
Format: Electronic Resources
Click here to view

Communication skills for conservation professionals [electronic resource] / Susan K. Jacobson.

2024-05-09T00:21:03Z

by Jacobson, Susan Kay.
Call Number 333.72014 22
Publication Date 2009 1999
Summary This second edition originally published in 1999, includes new material on working with stakeholders, volunteers, and other groups to multiply conservation success. It also expands on the use of electronic media with examples of conservation Web pages, blogs, e-newsletters, and other new media. The book's citations have been updated to include a host of Web sites and other electronic sources useful for planning and implementing communication programs. "Communication Skills for Conservation Professionals" is a valuable addition to the conservationist's toolbox that will help scientists, managers, concerned citizens, and students more effectively communicate their knowledge and concern about the environment and meet greater professional and community success.
Format: Electronic Resources
Click here to view

Communication and democratic reform in South Africa / Robert B. Horwitz.

2024-05-09T00:21:03Z

by Horwitz, Robert Britt.
Call Number 302.20968 21
Publication Date 2001
Summary The book examines the reform of the communication sector in South Africa in the transition from apartheid to democracy. It studies the complex political process by which broadcasting, telecommunications, the state information agency, and the print press were transformed from apartheid-aligned apparatuses to accountable democratic institutions.
Format: Electronic Resources
Click here to view

Kierkegaard, communication, and virtue : authorship as edification / Mark A. Tietjen.

2024-05-09T00:21:03Z

by Tietjen, Mark A.
Call Number 198.9 23
Publication Date 2013
Summary In contrast to recent postmodern and deconstructionist readings, Mark A. Tietjen believes that the purpose behind Kierkegaard's writings is the moral and religious improvement of the reader. Tietjen defends Kierkegaard against claims that certain features of his works, such as pseudonymity, indirect communication, irony, and satire are self-deceived or deceitful. Kierkegaard, Communication, and Virtue reveals how they are directly related to the virtues or moral issues being discussed. In fact, Tietjen argues, the manner of presentation is a critical element of the philosophical message bei.
Format: Electronic Resources
Click here to view

Sponsorship in Marketing : Effective Communication Through Sports, Arts and Events.

2024-05-09T00:21:03Z

by Cornwell, T. Bettina
Call Number 659.285 COR
Publication Date 2014
Summary Sponsorship of sports, arts or events can be a powerful form of marketing communication for businesses and organizations. This book introduces the fundamentals of sponsorship-linked marketing, helping the reader to understand how sponsorship can be planned, executed and measured. Drawing on original research, and exploring key theory, best practice and cutting-edge issues, this is also the only book to fully explain how the sponsor can implement successful sponsorship campaigns and achieve their communication objectives. The book covers every important conceptual and functional area of sponsorship in marketing communications, including: audiences, strategies and objectives leveraging and activation building sponsorship portfolios measurement and evaluation ambush marketing managing relationships internal audiences public policy and legal issues Every chapter includes case studies, examples and data from real organizations, business, campaigns and events, vividly illustrating the link between fundamental principles and effective practice. No other book provides such a comprehensive, evidence-based introduction to sponsorship, demonstrating how organizations can connect brands to real life. This is essential reading for all students and practitioners working in sport marketing, sport business, events marketing, arts administration, business communication or marketing management.
Format: Electronic Resources
Click here to view book

Remodelling communication [electronic resource] : from WWII to the WWW / Gary Genosko.

2024-05-09T00:21:03Z

by Genosko, Gary.
Call Number 302.2309045 23
Publication Date 2012
Summary Providing a dynamic, forward-looking reorientation towards a new universe of reference, Remodelling Communication makes a significant, productive contribution to communication theory.
Format: Electronic Resources
Click here to view

Aviation Communication : Strategy and Messages for Ensuring Success and Preventing Failures.

2024-05-09T00:21:03Z

by Tavlin, Linda.
Call Number 387.70684
Publication Date 2019
Format: Electronic Resources
Click here to view book

The 4Cs of 21st Century Learning : Communication [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(303956.1)
Summary We define and explain what communication is in relation to the four C's of 21st century learning, and help your students communicate effectively within the classroom and the world beyond.
Format: Other
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Designing Online Learning Experiences : Essentials for Online Teacher Communication [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(304186.1)
Summary Educator and researcher, Julie Keane discusses the essentials of online teacher-student and teacher-parent communications.
Format: Other
ClickView Player

Emotional Pedagogy and Strategies : Engaging Communication in Instructional Videos [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(304203.1)
Summary Educator Steven Kolber discusses how communicating in an engaging manner when creating instructional video increases student engagement with the content.
Format: Other
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Music therapy [electronic resource] : improvisation, communication, and culture / by Even Ruud.

2024-05-09T00:21:03Z

by Ruud, Even.
Call Number 615.85154 22
Publication Date 1998
Summary Essays on core concepts in music therapy, including health, science, music, and identity.
Format: Electronic Resources
Click here to view

If The Shoe Fits: Windsor Smith Marketing and Communication [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(302568.1)
Summary From humble beginnings in 1942 when Clarrie Mance started the business, Windsor Smith has grown to become one of the country's most prominent and successful footwear companies. This programme focuses on the four key elements that make up Windsor Smith's marketing mix and are often described as the 'four Ps': product, price, place and promotion. The programme looks at each of these areas in relation to the high profile marketing campaigns conducted by the company. Reference is also made to marketing objectives, market research, the target market and marketing channels.
Format: Other
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Managing investor relations [electronic resource] : strategies for effective communication / Alexander Laskin.

2024-05-09T00:21:03Z

by Laskin, Alexander.
Call Number 658.4 22
Publication Date 2012 2010
Summary This book will examine the profession of investor relations from the practical standpoint. The book will define what investor relations is, what investor relations professionals do, what skills and competencies are required to become a successful investor relations practitioner and, finally, how to outsource investor relations services. Investor relations is a profession on the borderline between communication, finance and law. This book will address each of these three competencies as essential for successful practice. The book will discuss how these areas contribute to the day-to-day practice of investor relations and what demands they impose on the investor relations professionals.
Format: Electronic Resources
Click here to view

Science and the media : alternative routes in scientific communication / Massimiano Bucchi.

2024-05-09T00:21:03Z

by Bucchi, Massimiano, 1970-
Call Number 501.4 21
Publication Date 2002
Format: Electronic Resources
Click here to view

Encyclopedia of media and communication [electronic resource] / edited by Marcel Danesi.

2024-05-09T00:21:03Z

by Danesi, Marcel, 1946-
Call Number 302.203 23
Publication Date 2013
Format: Electronic Resources
Click here to view

The craft of scientific communication / Joseph E. Harmon & Alan G. Gross.

2024-05-09T00:21:03Z

by Harmon, Joseph E.
Call Number 808.0665 22
Publication Date 2010
Summary The ability to communicate in print and person is essential to the life of a successful scientist. This title teaches science students and scientists how to improve the clarity, cogency, and communicative power of their words and images. It analyzes the examples of how the best scientists communicate.
Format: Electronic Resources
Click here to view Click here to view

Enabling communication in children with autism / Carol Potter and Chris Whittaker.

2024-05-09T00:21:03Z

by Potter, Carol, 1961-
Call Number 371.94 22
Publication Date 2001
Summary Annotation The authors of this resource show how, at an early stage, autistic children may be significantly affected by a range of social and environmental influences, including classroom management, levels of motivation and interaction with adults and other children. They provide practical ways of modifying unhelpful environments in order to enhance communication skills.
Format: Electronic Resources
Click here to view

Communication skills for working with elders [electronic resource] / Barbara Bender Dreher.

2024-05-09T00:21:03Z

by Dreher, Barbara Bender.
Call Number 362.6 22
Publication Date 2001
Summary "Dr. Dreher's book is a concise and highly readable guide to developing and enhancing one's communication skills for the betterment of the elderly person's quality of life ... [It] clearly has a place on the bookshelf of every layman and professional alike who interacts with elderly people.". - Gerontology and Geriatrics Education, about the first edition." ... extremely useful as a teaching tool.". - Geriatric Nursing, about the first edition. This popular text provides practical guidelines for effective interaction with the elderly and presents techniques for overcoming com.
Format: Electronic Resources
Click here to view

Family violence [electronic resource] : communication processes / edited by Dudley D. Cahn.

2024-05-09T00:21:03Z

by Cahn, Dudley D.
Call Number 362.8292014 22
Publication Date 2009
Format: Electronic Resources
Click here to view

Managing Risk in Communication Encounters [electronic resource] : Strategies for the Workplace.

2024-05-09T00:21:03Z

by Waldron, Dr. Vincent R.
Call Number 650.13
Publication Date 2010
Summary This book focuses on the types of risky interactions that threaten identities, relationships, and sometimes careers, including voicing dissent, repairing broken relationships, managing privacy, responding to harassment, offering criticism, and communicating emotion. Each chapter is grounded in real-life organizational scenarios, includes recent research, applies a standard theoretical framework, and illustrates a full range of communicative tactics and discourse practices. Throughout the book, authors Vincent R. Waldron and Jeffrey W. Kassing provide examples to spur thinking, raise questions.
Format: Electronic Resources
Click here to view

The crisis of public communication / Jay G. Blumler and Michael Gurevitch.

2024-05-09T00:21:03Z

by Blumler, Jay G.
Call Number 302.230941 20
Publication Date 1995
Format: Electronic Resources
Click here to view

Intercultural communication training [electronic resource] : an introduction / Richard Brislin, Tomoko Yoshida.

2024-05-09T00:21:03Z

by Brislin, Richard W., 1945-
Call Number 303.482 22
Publication Date 1994
Summary A comprehensive guidebook that provides an organizational framework for planning and establishing intercultural communication training programs. Drawing from intercultural communication and cross-cultural training, it emphasizes those aspects of training that explicitly involve face-to-face communic.
Format: Electronic Resources
Click here to view

Web site design is communication design / Thea M. van der Geest.

2024-05-09T00:21:03Z

by Geest, Thea van der, 1955-
Call Number 005.72 22
Publication Date 2001
Format: Electronic Resources
Click here to view

Risk communication : a mental models approach / M. Granger Morgan [and others].

2024-05-09T00:21:03Z

by Morgan, M. Granger (Millett Granger), 1941-
Call Number 658.408 21
Publication Date 2002
Summary "People today must take decisions about many health, safety, and environmental risks. Nuclear power, HIV/AIDS, radon, vaccines, climate change, and emerging infectious diseases are just some of the issues that may face them in the news media, ballot box, or doctor's office. In order to make sound choices they need to get good information. Because their time is limited, that information has to be carefully selected and clearly presented. This book provides a systematic approach for risk communicators and technical experts hoping to serve the public by providing information about risks. The procedure uses approaches from risk and decision analysis to identity the most relevant information; it also uses approaches from psychology and communication theory to ensure that its message is understood. This book is written in nontechnical terms, designed to make the approach feasible for anyone willing to try it. It is illustrated with successful communications, on a variety of topics."--Jacket.
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More than words : an introduction to communication / Richard Dimbleby and Graeme Burton.

2024-05-09T00:21:03Z

by Dimbleby, Richard.
Call Number 302.2 21
Publication Date 1998
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Good to talk? : living and working in a communication culture / Deborah Cameron.

2024-05-09T00:21:03Z

by Cameron, Deborah, 1958-
Call Number 302.2242 21
Publication Date 2000
Summary "Good to Talk? is an attempt to look critically at what lies behind this upsurge of concern about talk in our workplaces, classrooms and private lives. It places these developments in historical context and relates their forms to the broader economic and social changes associated with globalization." "The book also poses questions about the social and political implications of talking about talking. Is 'communication' the key to solving the problems of modern life? Are the lessons in talking that are offered to us now the ones we most urgently need to learn? Is it time to challenge prevailing beliefs about what makes it good to talk?"--Jacket.
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HIV & AIDS, communication, and secondary education in Kenya [electronic resource] / Ndeti Ndati.

2024-05-09T00:21:03Z

by Ndati, Ndeti.
Call Number 362.19697920096762 23
Publication Date 2011
Format: Electronic Resources
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The political economy of global communication [electronic resource] : an introduction / Peter Wilkin.

2024-05-09T00:21:03Z

by Wilkin, Peter.
Call Number 384.041 22
Publication Date 2001
Summary An examination of the structures of global power in the post-Cold War period and the implications of this for human security.
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Technology and scholarly communication / edited by Richard Ekman and Richard E. Quandt.

2024-05-09T00:21:03Z

by Ekman, Richard.
Call Number 686.22544 21
Publication Date 1999
Format: Electronic Resources
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The future of scholarly communication / edited by Deborah Shorley and Michael Jubb.

2024-05-09T00:21:03Z

by Shorley, Debbie, editor.
Call Number 001.2 23
Publication Date 2013
Summary The editors draw together the informed commentary of internationally-renowned experts from all sectors and backgrounds on the future of scholarly communication.
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Parchment, paper, pixels : law and the technologies of communication / Peter M. Tiersma.

2024-05-09T00:21:03Z

by Tiersma, Peter Meijes.
Call Number 343.099 22
Publication Date 2010
Summary "Technological revolutions have had an unquestionable impact on culture and society. In the legal realm, the rise of literacy and print culture made possible the governing of large empires, the memorializing of private legal transactions, and the broad distribution of judicial precedents and legislation. These developments promote the rule of law and the certainty of private legal transactions. Yet each of these technologies has its shadow side: written or printed texts lack the flexibility of oral communication, and the literary practices of the legal profession can frustrate ordinary citizens, who may be bound by documents whose implications they scarcely understand. Parchment, Paper, Pixels offers an engaging exploration of the impact of three technological revolutions on the law. Beginning with the invention of writing, continuing with the mass production of identical copies of legal texts brought about by the printing press, and ending with a discussion of computers and the Internet, Peter M. Tiersma traces the journey of contracts, wills, statutes, judicial opinions, and other legal texts through the past and into the future. Though the ultimate effects of modern technologies on our legal system remain to be seen, Parchment, Paper, Pixels offers readers an insightful guide as to how our shifting forms of technological literacy have shaped and continue to shape the nature and practice of law today"--Provided by publisher.
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Tourism and the media : tourist decision-making, information and communication / Christian Nielsen.

2024-05-09T00:21:03Z

by Nielsen, Christian, 1968-
Call Number 338.4791 NIE
Publication Date 2001
Format: Books

The satellite communication ground segment and earth station handbook / Bruce R. Elbert.

2024-05-09T00:21:03Z

by Elbert, Bruce R.
Call Number 621.3825 21
Publication Date 2001
Format: Electronic Resources
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Pheromones and animal behaviour : communication by smell and taste / Tristram D. Wyatt.

2024-05-09T00:21:03Z

by Wyatt, Tristram D., 1956-
Call Number 591.59 22
Publication Date 2003
Summary How do animals, including humans, communicate with each other by scent? Chemical scents and smells are used by a huge variety of animals to find mates, warn off enemies, and as alarm signals, amongst other things. Students will find this a readable and enjoyable introduction to this fascinating field.
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The no-nonsense guide to research support and scholarly communication / Claire Sewell.

2024-05-09T00:21:03Z

by Sewell, Claire, 1981- author.
Call Number 025.52777 23
Publication Date 2020
Summary "This accessible and highly practical book provides an introductory guide to the world of research support in the academic library. Academic libraries have seen huge changes in recent years thanks to the increasing availability of information online but they are now undergoing another shift. As libraries move away from providing access to existing information and towards helping users create new knowledge there is an opportunity for them to develop new services for the research community. To do this successfully libraries need to have a knowledgeable workforce who are equipped to provide the support that researchers need. Information professionals are increasingly being asked to advise their users on issues such as open access and research data management but are often doing so with little or no formal preparation. Outlining the reasons why library staff need to develop a knowledge of research support and guiding them through the key information on each topic, The No-nonsense Guide to Research Support and Scholarly Communication provides an ideal primer for those who seek to work in this area or those who have acquired these responsibilities as part of a wider role. The practical nature of the book means readers can dip into it or read it from cover to cover as needed. It includes practical checklists of knowledge and skills, international case studies by practitioners from around the globe, end of chapter references, how-to sections, activities and links to freely available online training materials and is designed. The book covers: scholarly communication, open research and the research lifecycle research data management open access disseminating research metrics and measuring impact including the Journal Impact Factor, H-Index and Altmetrics career paths in research support why and how library staff at all levels can get involved in the process of doing research and sharing their outputs. The book will be essential reading for academic librarians who have had research support duties added to their role with little or no formal training or those who have taken on a newly created role and are unsure of how best to use their existing skills or develop new ones suitable for a role in research support. The book will also be of interest to public librarians who may be dealing with supporting their own research communities and those who are considering taking on a career in this growing area but are unsure where to turn for guidance including students studying for postgraduate library qualifications and those who have undertaken qualifications in publishing."--
Format: Electronic Resources
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Ifa divination : communication between gods and men in West Africa / William Bascom.

2024-05-09T00:21:03Z

by Bascom, William Russell, 1912-1981.
Call Number 133.3 21
Publication Date 1969
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Ifa divination : communication between gods and men in West Africa / William Bascom.

2024-05-09T00:21:03Z

by Bascom, William Russell, 1912-1981.
Call Number 133.3 21
Publication Date 1969
Format: Electronic Resources
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Make the connection : improve your communication at work and at home / Steve Adubato.

2024-05-09T00:21:03Z

by Adubato, Steve.
Call Number 650.13 22
Publication Date 2006
Format: Electronic Resources
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International communication and globalization [electronic resource] : a critical introduction / edited by Ali Mohammadi.

2024-05-09T00:21:03Z

by Mohammadi, Ali.
Call Number 302.23 21
Publication Date 1997
Summary Addressing the impact on national societies and cultures of the headlong rate of change in communication between nations, the contributors offer new approaches to this complex and rapidly growing field. The ethics of global communication are discussed.
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Nonverbal communication across disciplines, Vol. 1, Culture, sensory interaction, speech, conversation / Fernando Poyatos.

2024-05-09T00:21:03Z

by Poyatos, Fernando.
Call Number 302.222 22
Publication Date 2002
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Nonverbal communication across disciplines. Vol. 3, Narrative literature, theater, cinema, translation / Fernando Poyatos.

2024-05-09T00:21:03Z

by Poyatos, Fernando.
Call Number 302.222 22
Publication Date 2002
Format: Electronic Resources
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Communication skills toolkit : unlocking the secrets of tertiary success / Jane Grellier, Veronica Goerke.

2024-05-09T00:21:03Z

by Grellier, Jane.
Call Number 378.17 GRE
Publication Date 2010
Format: Books

Communication Practices in Engineering, Manufacturing, and Research for Food, Drug, and Water Safety.

2024-05-09T00:21:03Z

by Wright, David.
Call Number 363.1926
Publication Date 2015
Summary This book demonstrates some of the ways in which communication and developing technologies can improve global food and water safety by providing a historical background on outbreaks and public resistance, as well as generating interest in youth and potential professionals in the field  History of muckraking in the food industry Case study on groundwater regulation Interviews with members of the beef industry and livestock market owners.
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The Silent Child : Communication without Words / editor, Jeanne Magagna ; assistant editor, Michelle Scott.

2024-05-09T00:21:03Z

by Magagna, Jeanne.
Call Number 371.9123
Publication Date 2012
Summary The Silent Child: Communication without Words describes a way of understanding and communicating with children who are not speaking, but rather using their bodies and somatic symptoms to express states of mind. Jeanne Magagna has worked for 45 years trying to find ways of helping these children, varying in age and symptoms. Using infant observation methods of understanding primitive states of mind expressed through gestures of eyes, hands, body posture, she has worked in in-patient or out-patient settings with contributors: a group of psychiatrists, psychologists, family and child psycho.
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Processes of social construction in the philosophy of communication [electronic resource] / George Lăzăroiu.

2024-05-09T00:21:03Z

by Lăzăroiu, George.
Call Number 302.23 23
Publication Date 2012
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Building a VoIP network with Nortel's multimedia communication server 5100 / Larry Chafflin.

2024-05-09T00:21:03Z

by Chafflin, Larry.
Call Number 621.38212 22
Publication Date 2006
Summary Provides information on deploying Voice Over IP (VoIP) products from Nortel Networks, the largest supplier of voice products in the world. This book presents a discussion of the various protocols used for transmitting converged data over IP, as well as an overview of Nortels hardware and software solutions for converged networks.
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Knowledge, communication and creativity [electronic resource] / edited by Arnaud Sales and Marcel Fournier.

2024-05-09T00:21:03Z

by Sales, Arnaud.
Call Number 306.42 22
Publication Date 2007
Summary The book is a theoretically rich and sophisticated contribution to the development of knowledge society studies and to the analysis of the many puzzles of intellectual innovation. It will surely become a sourcebook for anyone interested in creativity and knowledge production' - Karin Knorr Cetina, University of Chicago and University of Konstanz. 'Gathers together some of the most interesting social-scientific thinking currently underway in Europe and North America? presents sociology in its most engaging and contemporary form' - Canadian Journal of Sociology. Knowledge, communication and crea.
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Nonverbal communication [electronic resource] / edited by Judith A. Hall and Mark L. Knapp.

2024-05-09T00:21:03Z

by Hall, Judith A.
Call Number 302.222 23
Publication Date 2013
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The dynamics of mass communication : media in the digital age / Joseph R. Dominick.

2024-05-09T00:21:03Z

by Dominick, Joseph R.
Call Number 302.23 DOM
Publication Date 2009
Format: Books

Development as communication : a perspective on India / Uma Narula and W. Barnett Pearce.

2024-05-09T00:21:03Z

by Narula, Uma, 1933-
Call Number 333.954 19
Publication Date 1986
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Radio engineering for wireless communication and sensor applications / Antti V. Räisänen, Arto Lehto.

2024-05-09T00:21:03Z

by Räisänen, Antti V.
Call Number 622.384 22
Publication Date 2003
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New tech, new ties : how mobile communication is reshaping social cohesion / Rich Ling.

2024-05-09T00:21:03Z

by Ling, Richard Seyler.
Call Number 303.4833 22
Publication Date 2008
Summary How cell phones and mobile communication may in many cases strengthen social cohesion.
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Tourism and intercultural communication and innovations / edited by Genka Rafailova and Stoyan Marinov.

2024-05-09T00:21:03Z

by Rafailova, Genka, editor.
Call Number 306.4819 23
Publication Date 2019
Summary This volume presents the results of Bulgarian and international tourism research, and brings together selected papers from the international conference ""Tourism and Innovations"" held in Varna, Bulgaria, in 2018. It contains theoretical and empirical approaches towards various aspects of tourism concerning both innovations in tourism development and in foreign languages education. As a whole, the book presents innovative solutions and processes in tourism, including management and staff training, provoked by today's opportunities and challenges for future tourism development. The first part i.
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The MIT encyclopedia of communication disorders [electronic resource] / edited by Raymond D. Kent.

2024-05-09T00:21:03Z

by Kent, Raymond D.
Call Number 616.855003 21
Publication Date 2004
Summary Annotation A massive reference work on the scale of MITECS (The MIT Encyclopedia of Cognitive Sciences), The MIT Encyclopedia of Communication Disorderswill become the standard reference in this field for both research and clinical use. It offers almost 200 detailed entries, covering the entire range of communication and speech disorders in children and adults, from basic science to clinical diagnosis. MITECDis divided into four sections that reflect the standard categories within the field (also known as speech-language pathology and audiology): Voice, Speech, Language, and Hearing. Within each category, entries are organized into three subsections: Basic Science, Disorders, and Clinical Management. Basic Science includes relevant information on normal anatomy and physiology, physics, psychology and psychophysics, and linguistics; this provides a scientific foundation for entries in the other subsections. The entries that appear under Disorders offer information on the definition and characterization of specific disorders, and tools for their identification and assessment. The Clinical Management subsection describes appropriate interventions, including behavioral, pharmacological, surgical, and prosthetic. Because the approach to communication disorders can be quite different for children and adults, many topics include separate entries reflecting this. Although some disorders that are first diagnosed in childhood may persist in some form throughout adulthood, many disorders can have an onset in either childhood or adulthood, and the timing of onset can have many implications for both assessment and intervention. Topics covered in MITECDinclude cochlear implants for children and adults, pitch perception, tinnitus, alaryngeal voice and speech rehabilitation, neural mechanisms of vocalization, holistic voice therapy techniques, computer-based approaches to children?s speech and language disorders, neurogenic mutism, regional dialect, agrammatism, global aphasia, and psychosocial problems associated with communicative disorders.
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Context as other minds : the pragmatics of sociality, cognition, and communication / T. Givón.

2024-05-09T00:21:03Z

by Givón, Talmy, 1936-
Call Number 306.44 22
Publication Date 2005
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Children's literature as communication : the ChiLPA Project / edited by Roger D. Sell.

2024-05-09T00:21:03Z

by Sell, Roger D.
Call Number 809.89282 21
Publication Date 2002
Summary Annotation In this book, members of the ChiLPA Project explore the children s literature of several different cultures, ranging from ancient India, nineteenth century Russia, and the Soviet Union, to twentieth century Britain, America, Australia, Sweden, and Finland. The research covers not only the form and content of books for children, but also their potential social functions, especially within education. These two perspectives are brought together within a theory of children s literature as one among other forms of communication, an approach that sees the role of literary scholars, critics and teachers as one of mediation. Part I deals with the way children s writers and picturebook-makers draw on a culture s available resources of orality, literacy, intertextuality, and image. Part II examines their negotiation of major issues such as the child adult distinction, gender, politics, and the Holocaust. Part III discusses children s books as used within language education programmes, with particular attention to young readers pragmatic processing of differences between the context of writing and their own context of reading.
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Philosophical perspectives on computer-mediated communication / edited, with an introduction by Charles Ess.

2024-05-09T00:21:03Z

by Ess, Charles, 1951-
Call Number 302.23 20
Publication Date 1996
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Language, communication and the economy [electronic resource] / edited by Guido Erreygers, Geert Jacobs.

2024-05-09T00:21:03Z

by Erreygers, Guido, 1959-
Call Number 330.014 22
Publication Date 2005
Summary This volume brings together a number of wide-ranging, transdisciplinary research articles on the interface between discourse studies and economics. It explores in what way economics can contribute to the analysis of discursive practices in various institutional settings as well as investigating what role discourse studies can play in economic research. The contributors are linguists, communication scholars, economists and other social scientists drawing on various traditions including Critical Discourse Analysis, Cognitive Linguistics, ethnography and the literature on the rhetoric of economic.
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Mobile communication and the protection of children [electronic resource] / Rebecca Ong Yoke Chan.

2024-05-09T00:21:03Z

by Ong, Rebecca, 1961-
Call Number 070.4 22
Publication Date 2010
Summary Mobile phones and other smart connected devices have fundamentally changed contemporary life. Globally, we see an unprecedented explosion of new generation mobile phones. More precisely, mobile communication is nowadays really pervasive in social life. For instance, children and young persons are emerging as active players in the wonderful world of ringing and being ringed. Many of them are attracted by intriguing ring tones. However, the rapid mobile diffusion among children and young people raises a number of crucial questions -- $c Source other than Library of Congress.
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Food blogs, postfeminism, and the communication of expertise : digital domestics / Alane L. Presswood.

2024-05-09T00:21:03Z

by Presswood, Alane L., author.
Call Number 006.7 PRE
Publication Date 2020
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Communication skills for leaders [electronic resource] : delivering a clear and consistent message / Bert Decker.

2024-05-09T00:21:03Z

by Decker, Bert.
Call Number 650.13 22
Publication Date 2009
Summary Annotation How you look. How you act. How you present yourself. That's how you connect with the people at work who count on you for guidance. The truth is: the art of building relationships and communicating effectively isn't taught in the classroom. But it's all right here. Learn how to use words, gestures and even humor to communicate better as a leader.
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Written communication across cultures [electronic resource] : a sociocognitive perspective on business genres / Yunxia Zhu.

2024-05-09T00:21:03Z

by Zhu, Yunxia.
Call Number 302.2244 22
Publication Date 2005
Summary Winner of ABC's award for Distinguished Publication for 2006This book explores effective written communication across cultures both theoretically and practically. Specifically it conceptualizes cross-cultural genre study and compares English and Chinese business writing collected from Australia, New Zealand and China. It is also one of those inspired by contrastive rhetoric but has contributed innovatively and uniquely by incorporating research findings from genre analysis, in particular, the sociocognitive genre perspective into this cross-cultural study. On the one hand, the endeavor represe.
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Culture, performance & identity [electronic resource] : paths of communication in Kenya / edited by Kimani Njogu.

2024-05-09T00:21:03Z

by Njogu, Kimani.
Call Number 305.8 22
Publication Date 2008
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A Practical Guide to Soft Skills : Communication, Psychology, and Ethics for Your Professional Life.

2024-05-09T00:21:03Z

by Almonte, Richard.
Call Number 658.3124 ALM
Publication Date 2021
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How to get your message across : a practical guide to power communication / David Lewis.

2024-05-09T00:21:03Z

by Lewis, David, 1942-
Call Number 658.45 LEW
Publication Date 1996
Format: Books

Speak your truth [electronic resource] : proven strategies for effective nurse-physician communication / Kathleen Bartholomew.

2024-05-09T00:21:03Z

by Bartholomew, Kathleen.
Call Number 610.73 23
Publication Date 2010
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Information communication technologies and sustainable tourism [electronic resource] / Alisha Ali and Andrew J. Frew.

2024-05-09T00:21:03Z

by Ali, Alisha
Call Number 338.4791 ALI
Publication Date 2013
Summary Sustainable development is a highly topical issue and is of critical importance to tourism as the environment is of utmost importance for the continued development and prosperity of the industry. There have been numerous texts written on sustainable tourism and the measures to mitigate and manage this but none which acknowledges Information and Communication Technologies (ICT) as a mechanism of doing so despite being an emerging area of research. ICT in this context refers to innovative tools which form an integrated system of software and networked equipment that facilitates data processin
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52 activities for improving cross-cultural communication / Donna M. Stringer and Patricia A. Cassiday.

2024-05-09T00:21:03Z

by Stringer, Donna M.
Call Number 303.482 STR
Publication Date 2009
Summary This book looks at how styles and patterns of communication differ vastly among people from different cultures. It explores cross-cultural communication issues with an eye toward increasing awareness and effectiveness. It contains a wealth of ideas and activities to enhance understanding between groups, break down barriers and boost productive and clear communication. The exercises are designed so that it is easy to find activities that suit the participants, the situation and the time available.
Format: Books

If the shoe fits [digital videorecording] : the Windsor Smith marketing and communication case study.

2024-05-09T00:21:03Z

by Video Education Australasia
Call Number TR DVD 658.8 IF
Publication Date 2002
Summary From humble beginnings in 1942 when Clarrie Mance started the business, Windsor Smith has grown to become one of the countries most prominent and successful footwear companies. This program focuses on the four key elements that make up Windsor Smith's marketing mix and are often described as the 'four Ps': product, price, place and promotion. Looks at each of these areas in relation to the high profile marketing campaigns conducted by the company and also makes reference to marketing objectives, market research, the target market and marketing channels.
Format: Other

Encyclopedia of new media : an essential reference to communication and technology / Steve Jones, editor.

2024-05-09T00:21:03Z

by Jones, Steve, 1961-
Call Number 302.23403 22
Publication Date 2003
Summary "From ARPANET to the World Wide Web, the Encyclopedia of New Media presents more than 250 entries that explain the key terms, concepts, trends, and buzzwords that have become the everyday language of the Internet and global society. Edited by Steve Jones, one of the leading scholars in and founders of the new media field, the Encyclopedia explores the evolution and revolution in digital communications and human-computer interaction from an interdisciplinary, historical, social, and global perspective." "Featuring contributions from an international group of scholars as well as science and technology writers and editors, the Encyclopedia covers a broad spectrum. The articles are balanced between information technology and the social landscape and provide detailed descriptions and definitions of terms, covering information and communication technologies and their social contexts; pioneers, such as Marc Andreesen, Marshall McLuhan, and Steve Jobs; authors and entertainers, such as William Gibson and George Lucas; social issues, such as Privacy, Security, and Cyberwarfare; technologies, including Bluetooth, MP3, and Linux; businesses, such as Amazon.com and Napster; associations, such as the World Wide Web Consortium; and laws, such as the Communications Decency Act."--Jacket.
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Philosophy of communication [electronic resource] / edited by Briankle G. Chang and Garnet C. Butchart.

2024-05-09T00:21:03Z

by Chang, Briankle G., editor.
Call Number 302.2 23
Publication Date 2012
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Creativity and communication in persons with dementia [electronic resource] / John Killick and Claire Craig.

2024-05-09T00:21:03Z

by Killick, John, 1936-
Call Number 616.83 22
Publication Date 2011
Summary Providing people with dementia with opportunities to engage in creative activity can play a crucial role in maintaining and enhancing communication, and in reinforcing personhood and identity. This thoughtful book describes how people with dementia, and the people who work with and care for them, can foster and develop a creative approach, and provides rich and varied ideas for creative activities. The authors explore the concept of creativity - what exactly it is, its particular relevance for people with dementia and how to get into the creative 'flow'. They introduce a range of creative art forms, including poetry and story-telling, collage, drama, music-making, photography, textiles and working with wood and metal, and suggest possibilities for employing them in a range of settings, and with people of all abilities. Consideration is given to the practicalities of facilitating such creative work, including how to organise and run sessions, how to involve people with dementia and their carers, and how to reflect upon the experience. Practice examples are included throughout the book, as well as the comments and observations of people with dementia, and many examples of the artwork and poetry the authors have created with people with dementia over the years. Brimming with ideas, suggestions and helpful guidance, this is an essential resource for all those who work with people with dementia, and an inspiring read for people with dementia and their families.
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Getting to the heart of science communication : a guide to effective engagement / Faith Kearns.

2024-05-09T00:21:03Z

by Kearns, Faith, 1973- author.
Call Number 501.4 23
Publication Date 2021
Summary "Science communication is a popular topic and there is no shortage of books on how to do it effectively. But this book has a unique hook, specifically not only how to make science findings understandable, palatable, and meaningful to a skeptical public but how to communicate emotional topics that directly affect the lives of individuals, such as natural disasters, climate-related issues, and disease outbreaks. Although most scientists have no problem presenting data and results, they are increasingly unprepared to tackle scientific issues that have become deeply polarized. The premise of this book is that it is no longer enough to focus on telling a good story and communicating a topic clearly; it requires relationship skills as well-"emotional intelligence" that allows scientists to navigate their own and other people's thoughts, feelings, and opinions. The book includes a deep dive into topic of social justice and how that affects scientists who are women, people of color, or alternative genders"--
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Neurogenic communication disorders [electronic resource] : aphasia and cognitive-communication disorders / by Sakina S. Drummond.

2024-05-09T00:21:03Z

by Drummond, Sakina S.
Call Number 362.196855 22
Publication Date 2006
Summary This text is the result of the author's research devoted to the understanding of the relationship between brain functions and communication, as well as years of teaching-learning and clinical experiences. It begins with a review of core concepts relating to the structures and interrelated functions of the brain. This information serves as the precursor to understanding the possible causes and nature of neurogenic communication disorders and related clinical issues. It also includes options for assessing the prevailing communication disorder and highlights the association between the etiologies and underlying neuropathology to overt communication symptoms; the rationale for their presentation is to foster essential critical thinking skills to derive at differential diagnosis and formulate a prognosis for recovery of the identified symptoms. The text selectively focuses on the description of language and cognitive-communication disorders secondary to brain lesions.
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MTEL communication and literacy skills 01 [electronic resource] : teacher certification exam / by Sharon Wynne.

2024-05-09T00:21:03Z

by Wynne, Sharon A.
Call Number 371.1209744 22
Publication Date 2010
Format: Electronic Resources
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VCLA [electronic resource] : Virginia Communication and Literacy Assessment : teacher certification exam / by Sharon Wynne.

2024-05-09T00:21:03Z

by Wynne, Sharon A.
Call Number 371.1209755 22
Publication Date 2009
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Power without domination : dialogism and the empowering property of communication / edited by Eric Grillo.

2024-05-09T00:21:03Z

by Grillo, Eric, 1962-
Call Number 401.41 22
Publication Date 2005
Summary The volume provides a multidisciplinary approach of the discursive dimension of power. It challenges the usual conception of discourse and power that underlies most of the current theories in contemporary discourse analysis, and shows that it is unsatisfying in so far as it reduces power to domination and discourse to power technology. In opposition to such a conception, an alternative model of power-in-discourse is constructed. It is called "Dialogical Model" in accordance with its being grounded in a dialogical conception of discourse that naturally leads to a participative conception of pow.
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The concise Adair on communication and presentation skills [electronic resource] / edited by Neil Thomas.

2024-05-09T00:21:03Z

by Adair, John Eric, 1934-
Call Number 658.45 22
Publication Date 2003
Format: Electronic Resources
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Communication in tourism & hospitality : meeting the world in the workplace / Lynn Van Der Wagen.

2024-05-09T00:21:03Z

by Van der Wagen, Lynn.
Call Number 338.4791 VAN
Publication Date 1997
Format: Books

Communication in the presidential primaries : candidates and the media, 1912-2000 / Kathleen E. Kendall.

2024-05-09T00:21:03Z

by Kendall, Kathleen E., 1937-
Call Number 324.709730904 21
Publication Date 2000
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Hazcom made easier [electronic resource] : what you need to know about hazard communication & GHS.

2024-05-09T00:21:03Z

by J.J. Keller & Associates.
Call Number 613.62 22
Publication Date 2012
Summary Hazcom Made Easier: Helps employees understand their roles and responsibilities under OSHA's final Hazard Communication Standard (29 CFR 1910.1200), which incorporates portions of the Globally Harmonized System (GHS) Answers the 'who, what, when, where, why and how" of employee hazard communication in the workplace, as well as the background of GHS Teaches employees the meaning of all the pictograms, signal words, hazard statements, precautionary statements, signal words and supplier information based on OSHA's new labeling requirements Aids employees in understanding the format and content of Safety Data Sheets (SDS) Features an extensive glossary of HazCom terms, including GHS terms employees need to know.
Format: Electronic Resources
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Professional expression [electronic resource] : to organize, write, and manage technical communication / M.D. Morris.

2024-05-09T00:21:03Z

by Morris, M. D. (Morton Dan)
Call Number 808.0666 22
Publication Date 2009
Summary Technical topics in science and engineering always present challenges when it comes to conveying or arguing information in a clear and effective manner. This book was written to address that challenge, using time-proven techniques developed by the author for academic courses and onsite training programs he has used for several decades at engineering schools, design and professional conferences.
Format: Electronic Resources
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Communication across cultures : mutual understanding in a global world / Heather Bowe and Kylie Martin.

2024-05-09T00:21:03Z

by Bowe, Heather J. (Heather Joan), 1947-
Call Number 302.2 BOW
Publication Date 2007
Format: Books
Table of contents only http://www.loc.gov/catdir/toc/ecip073/2006034831.html

Nonverbal communication across disciplines. Vol. 2, Paralanguage, kinesics, silence, personal and environmental interaction / Fernando Poyatos.

2024-05-09T00:21:03Z

by Poyatos, Fernando.
Call Number 302.222 22
Publication Date 2002
Format: Electronic Resources
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Interpersonal communication skills in the workplace [electronic resource] / Perry McIntosh, Richard Luecke, Jeffery H. Davis.

2024-05-09T00:21:03Z

by McIntosh, Perry.
Call Number 658.45 23
Publication Date 2008
Summary Effective communication is an important element of success for every organization, leader, manager, supervisor, and employee. Good communication skills are a prerequisite for advancement in most fields and are key to exercising influence both within and beyond the work group. This edition retains the subject matter strengths of the previous version and augments them with content that reflects new understandings of interpersonal communications, new communication technologies, and new organizational practices that include wider spans of management control, greater employee empowerment, geographi.
Format: Electronic Resources
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Metaphor in use [electronic resource] : context, culture, and communication / edited by Fiona MacArthur [and others].

2024-05-09T00:21:03Z

by Macarthur, Fiona.
Call Number 808.032 23
Publication Date 2012
Summary Metaphoric language is very much the product of human action, and many scholars now claim that metaphor in language arises from metaphors in thought. But the reasons for why we think metaphorically and speak (gesture) in these ways may be rooted in principles of self-organization that describe the existence, and forms, of many other animate and inanimate things, ranging from snowflakes to termite nests. This chapter describes the benefits of looking at metaphor from a self-organizational point of view, known as dynamical systems theory, and suggests how this perspective can solve several long-
Format: Electronic Resources
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Beyond misunderstanding : linguistic analyses of intercultural communication / edited by Kristin Bührig, Jan D. ten Thije.

2024-05-09T00:21:03Z

by Bührig, Kristin.
Call Number 302.2 22
Publication Date 2006
Format: Electronic Resources
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Connecting with clients [electronic resource] : practical communication for 10 common situations / Dana Durrance, Laurel Lagoni.

2024-05-09T00:21:03Z

by Durrance, Dana.
Call Number 636.0890696 22
Publication Date 2009
Format: Electronic Resources
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Theories and models of communication [electronic resource] / edited by Paul Cobley and Peter J. Schulz.

2024-05-09T00:21:03Z

by Cobley, Paul, 1963-
Call Number 302.201 23
Publication Date 2013
Summary This unique volume offers an overview of the diversity of perspectives on communication: including analyses in terms of biology, sociality, economics, norms and human development. The scope of the contributions is global, and the volume is relevant to both the empirical and the philosophical traditions in social science. Designed as a stand-alone collection to engage undergraduates, postgraduates and academics, this is also an introduction to, the multi-volume Handbooks of Communication Science.
Format: Electronic Resources
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The Sage handbook of risk communication / edited by Hyunyi Cho, Tursten Reimer, Katherine A. McComas.

2024-05-09T00:21:03Z

by Cho, Hyunyi, editor
Call Number 658.155 SAG
Publication Date 2015
Format: Books

Communication disorders [electronic resource] : an introduction for community-based rehabilitation workers / Gillian Clezy [and others].

2024-05-09T00:21:03Z

by Clezy, Gillian.
Call Number 616.85503 22
Publication Date 1996
Summary Community-based rehabilitation is based on the belief that allied health and education workers in the field provide a vital support service to specialist agencies which are often centrally located and unable to meet the long-term needs of the wider community. Increasingly, specialist speech and language pathologists undertake a consultative role in order to meet community demands for services, particularly in rural settings. Initial identification and follow-up management of commonly occurring communication disorders may be the role of non-specialist rehabilitation workers. This book developed out of the authors' involvement in teaching a course in communication disorders to physicians in China as part of a one-year programme in community-based rehabilitation. The purpose of the book is to introduce the principles of assessment, management and research to community-based rehabilitation workers.
Format: Electronic Resources
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10 Things Not to Do in an Interview : Poor Communication and Body Language [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(303418.1)
Summary Enchanted Fairyland Employment Agency candidates stack up like a lesson in how-to and how-not-to, in terms of communication during a job interview. Sitting opposite is Carol Peters, dealing with a snoozing Rapunzel, an awkward "Granny", Wicked Queen's expletives, the nose-picking Pinocchio and Gretel's accusations that the affable and witty leisure centre manager is a witch. We see the how-to when Little Pig enters the room.
Format: Other
ClickView Player

Talking with bereaved people [electronic resource] : an approach for structured and sensitive communication / Dodie Graves.

2024-05-09T00:21:03Z

by Graves, Dodie.
Call Number 155.937 22
Publication Date 2009
Summary It can be hard to know what to talk about with a bereaved person over a period of time once you have offered your condolences. This book shows how, by using good active listening skills, empathic exploration and a willingness to talk about the hard issues, you can embark on a process of sensitive conversation that helps the bereaved person to come to terms with their grief. Dodie Graves outlines a practical framework of six elements for conversing with bereaved people in a structured but flexible way that avoids prescriptive instructions. The elements include talking about the story of the dec.
Format: Electronic Resources
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The dynamic consultation [electronic resource] : a discourse analytical study of doctor-patient communication / Marisa Cordella.

2024-05-09T00:21:03Z

by Cordella, Marisa.
Call Number 401.41 22
Publication Date 2004
Summary This book introduces a unique model of medical discourse that identifies the forms of talk - voices - that doctors and patients use during the consultation, and studies the dynamic interaction as it unfolds particularly in follow-up visits. Natural recordings, semi-structured interviews, questionnaires and ethnographic observations provide the data for the research, which was carried out in an Outpatient Clinic in Santiago, Chile. Using an interactional sociolinguistic approach, analysis of the data identifies doctor-patient communication as a micro-performance of broader socio-cultural realit.
Format: Electronic Resources
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Envoys and political communication in the late antique West, 411-533 [electronic resource] / Andrew Gillett.

2024-05-09T00:21:03Z

by Gillett, Andrew.
Call Number 327.40902 21
Publication Date 2003
Summary This book examines the role of envoys in the period from the establishment of the first 'barbarian kingdoms' in the West, to the eve of Justinian's wars of reconquest. It makes a significant contribution to the developing field of ancient and medieval communication.
Format: Electronic Resources
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Message not received : why business communication is broken and how to fix it / Phil Simon.

2024-05-09T00:21:03Z

by Simon, Phil, author.
Call Number 651.7 SIM
Publication Date 2015
Summary Get your message across the right way with clear communication Message Not Received provides the tools and techniques that make an effective writer and public speaker. Particularly on topics related to data and technology, effective communication can present a challenge in business settings. This book shows readers how those challenges can be overcome, and how to keep the message from getting lost in the face of mismatched levels of knowledge, various delivery media, and the library of jargon that too often serves as a substitute for real, meaningful language. Coverage includes idea crystallization, the rapidly changing business environment, Kurzweil's law of accelerating change, and our increasing inability to understand what we are saying to each other. Rich with visuals including diagrams, slides, graphs, charts, and infographics, this guide provides accessible information and actionable guidance toward more effectively conveying the message. Today, few professionals can ignore the tsunami of technology that permeates their lives, advancing far more rapidly that most of us can handle. As a result, too many people think that successful speaking means using buzzwords, jargon, and invented words that sound professional, but don't actually communicate meaning.
Format: Books

Brilliant communication [electronic resource] : 5 steps to communicating your message clearly and effectively / Patrick Forsyth.

2024-05-09T00:21:03Z

by Forsyth, Patrick, author.
Call Number 658.45 23
Publication Date 2011
Format: Electronic Resources
Click here to view

The four conversations [electronic resource] : daily communication that gets results / Jeffrey Ford and Laurie Ford.

2024-05-09T00:21:03Z

by Ford, Jeffrey (Jeffrey D.)
Call Number 658.45 22
Publication Date 2009
Summary Annotation This book shows managers and employees how to use the right conversation at the right time, plan and start each conversation well, and finish each conversation effectively.
Format: Electronic Resources
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Communication and metacommunication in human development [electronic resource] / edited by Angela Uchoa Branco, Jaan Valsiner.

2024-05-09T00:21:03Z

by Branco, Angela Uchoa.
Call Number 305.231 22
Publication Date 2004
Summary The book is divided into three parts. In Part I, basic conceptual and theoretical issues concerning communication and metacommunication are presented. Part II continues the coverage with the issues of communication and metacommunication. Part III provides further conceptual and theoretical elaborations on the phenomena.
Format: Electronic Resources
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The transformation of political communication in China [electronic resource] : from propaganda to hegemony / Xiaoling Zhang.

2024-05-09T00:21:03Z

by Zhang, Xiaoling, 1961-
Call Number 302.230951 23
Publication Date 2011
Summary "This book examines different dynamics such as marketisation, globalisation and new media technologies that have driven the transformation of China's media industry--one of the primary battlegrounds where ideological, social and economic struggles are fought--against the backdrop of the growing tensions between economic growth, globalisation, and political control in China."--Publisher's description.
Format: Electronic Resources
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From satellite to single market : new communication technology and European Public Service television / Richard Collins.

2024-05-09T00:21:03Z

by Collins, Richard, 1946-
Call Number 384.55094 21
Publication Date 1998
Format: Electronic Resources
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Advances in Information Technology and Communication in Health [electronic resource] / edited by James G. McDaniel.

2024-05-09T00:21:03Z

by ITCH (Conference) (2009)
Call Number 651.504261 22
Publication Date 2009
Summary The topics of Advances in Information Technology and Communication in Health, the proceedings of ITCH 2009, include telemedicine and telehealth, electronic health records, software assurance and usability, terminology, classification and standards, software selection and evaluation, research and development initiatives, and service administration.
Format: Electronic Resources
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Gender and political communication in America : rhetoric, representation, and display / [edited by] Janis L. Edwards.

2024-05-09T00:21:03Z

by Edwards, Janis L., 1949-
Call Number 320.973014 22
Publication Date 2009
Summary At a time when presidential campaigns are shaped to appeal to women voters, when masculinity constructs impinge on wartime leaders, and when the United States appears to move towards the possibility of a woman president, it is vital that communication scholarship addresses the issue of gender and politics in a comprehensive manner. Gender and Political Communication in America: Rhetoric, Representation, and Display takes on this challenge, as it investigates, from a rhetorical and critical standpoint, the intersection and mutual influences of gender and political communication as they are real.
Format: Electronic Resources
http://ezproxy.angliss.edu.au/login?direct=true&scope=site&db=nlebk&AN=287430

Making visitors mindful : principles for creating quality sustainable visitor experiences through effective communication / Gianna Moscardo.

2024-05-09T00:21:03Z

by Moscardo, Gianna, 1962-, author.
Call Number 338.4791 MOS
Publication Date 1999
Summary Making Visitors Mindful sets out a series of principles to assist in communicating with visitors. These principles are applicable to a broad range of tourism and recreation settings and are based on a theory of how people deal with, learn, and use new information. This mindfulness/mindlessness model of human information processing has been tested and used in a range of business, educational, medical, and other social problems. Making Visitors Mindful offers: Principles and examples relevant and applicable to a broad range of tourism and recreation settings; directions for planning, design, and management of educational programs and other visitor communications services that are based on a large body of applied and relevant research evidence; and a theory which is easily assessable to managers and that can be used to generate ideas for communications with visitors in many different places.
Format: Books

A professional's guide to data communication in a TCP/IP world / E. Bryan Carne.

2024-05-09T00:21:03Z

by Carne, E. Bryan, 1928-
Call Number 004.62 22
Publication Date 2004
Format: Electronic Resources
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Social software in libraries [electronic resource] : building collaboration, communication, and community Online / Meredith G. Farkas.

2024-05-09T00:21:03Z

by Farkas, Meredith G., 1977-
Call Number 025.524 22
Publication Date 2007
Summary "Social software lets libraries show a human face online, helping them communicate, educate, and interact with their communities. This nuts-and-bolts guide provides librarians with the information and skills necessary to implement the most popular and effective social software technologies: blogs, RSS, wikis, social networking software, screencasting, photo-sharing, podcasting, instant messaging, gaming, and more. Author Meredith Farkas presents numerous success stories and interviews to highlight the usefulness and impact of each technology. Novices will find ample descriptions and advice on using social software tools, while veteran users will discover new applications and approaches. To help readers keep up, the author's companion Web site includes links to the resources covered in the book, emerging social software tools, and news and opinion from library blogs and other current sources."--
Format: Electronic Resources
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American businesses in China : balancing culture and communication / Nancy Lynch Street and Marilyn J. Matelski.

2024-05-09T00:21:03Z

by Street, Nancy Lynch, author.
Call Number 338.88973051 23
Publication Date 2019
Summary Since the publication of earlier editions of this book, China's political and economic landscapes have changed dramatically, with the rise of new leadership, evolving alliances, tariff wars, educational policies and technological advancements. Focusing on Chinese-American ventures, this expanded and revised edition chronicles the investments that have marked China's astonishing growth in the 21st century. Adding another dimension to the exploration of Chinese-American commerce, this edition discusses China's roots in Confucian identity and its effect on modern business culture. Case studies of American businesses that have been successful in China are included. Reflecting upon the changing nature of Chinese consumerism and international corporate behavior, the authors close with specific suggestions for those interested in doing business in China.
Format: Electronic Resources
http://ezproxy.angliss.edu.au/login?url=http://ezproxy.angliss.edu.au/login?direct=true&scope=site&db=nlebk&AN=2212362

Empire and information : intelligence gathering and social communication in India, 1780-1870 / C.A. Bayly.

2024-05-09T00:21:03Z

by Bayly, C. A. (Christopher Alan)
Call Number 327.12405409034 20
Publication Date 1996
Format: Electronic Resources
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Writing effective policies and procedures : a step-by-step resource for clear communication / Nancy Campbell.

2024-05-09T00:21:03Z

by Campbell, Nancy, 1949 December 15-
Call Number 658.453 21
Publication Date 1998
Format: Electronic Resources
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Communication and simulation : from two fields to one theme / edited by David Crookall and Danny Saunders.

2024-05-09T00:21:03Z

by Crookall, David.
Call Number 001.51 19
Publication Date 1989
Format: Electronic Resources
Click here to view

Feature interactions in software and communication systems IX [electronic resource] / edited by Lydie du Bousquet and Jean-Luc Richier.

2024-05-09T00:21:03Z

by International Conference on Feature Interactions in Software and Communication Systems (9th : 2007 : Grenoble, France)
Call Number 621.382 22
Publication Date 2008
Format: Electronic Resources
Click here to view

Are we on the same team here? : essential communication skills to make groups work / Caroline Brem

2024-05-09T00:21:03Z

by Brem, Caroline
Call Number 658.4 BRE
Publication Date 1995
Format: Books

Connecting with grieving clients [electronic resource] : supportive communication for 14 common situations / Laurel Lagoni, Dana Durrance.

2024-05-09T00:21:03Z

by Lagoni, Laurel.
Call Number 616.891658 23
Publication Date 2011
Summary "When a pet dies, you are faced with possibly the most difficult part of this profession, dealing with people who are grieving. This valuable book offers specific strategies for handling several common situations relating to pet loss and euthanasia. Connecting with Grieving Clients also includes grief support protocols; sample dialogues; role play ideas for each situation; and client support resources. The second edition has been organized to facilitate staff meeting discussions and updated with information on providing support to disabled clients, the benefits of pet hospice programs, and tips about role playing and role-play ideas."
Format: Electronic Resources
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Corporate communication [electronic resource] : tactical guidelines for strategic practice / Michael B. Goodman and Peter B. Hirsch.

2024-05-09T00:21:03Z

by Goodman, Michael B., 1949-
Call Number 658.45 23
Publication Date 2012
Summary The communication professional in a Fortune 500, multi-national corporation today faces the challenges of a rapidly changing global economy, a revolution in communication channels fueled by the Internet, and a substantially transformed understanding of what a 21st century corporation stands for. This book investigates these forces and the specific communication challenges that they pose for the global corporation. Examining these forces and how they are interrelated should offer insights and strategies for students of the corporate communication discipline and business leaders to help them deploy effective communication as a strategic business asset in the contemporary global economy. This book focuses on the process of communication in a corporate context; and explores, analyzes, integrates, and applies the theory, practice, and functions of corporate communication. The combination of a theoretical framework for understanding how these forces influence corporate communication with practical guidelines for effective communication within this framework will also be of value to practitioners as well as students of the communication discipline.
Format: Electronic Resources
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Communication in responsible business [electronic resource] : strategies, concepts, and cases / Roger N. Conaway and Oliver Laasch.

2024-05-09T00:21:03Z

by Conaway, Roger N.
Call Number 658.45 23
Publication Date 2012
Summary Communication in Responsible Business sets the stage for social, environmental, and ethical business. These topics have risen to the forefront for many businesses and communication of them has become crucial to business success. This book offers an extensive toolbox of the most effective instruments for communicating social, environmental, and ethical business to a variety of stakeholders. Each chapter covers specific situations for communicating responsible business. We provide examples of social and cause-related marketing, sustainability reporting, issues-and crisis communication, the use of vision, mission statements and codes, and web-based stakeholder communication. The book gives practitioners hands-on concepts and actual illustrations. Chapter cases provide rich practical coverage and translate concepts to solutions for day-to-day business realities.
Format: Electronic Resources
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Culture in communication : analyses of intercultural situations / [collected by] Aldo Di Luzio, Susanne Günthner, Franca Orletti.

2024-05-09T00:21:03Z

by Di Luzio, Aldo.
Call Number 302.2 21
Publication Date 2001
Summary This volume is dedicated to questions arising in linguistic, sociological and anthropological analyses of intercultural encounters. It aims at presenting new theoretical and methodological aspects of Intercultural Communication, focusing on issues such as ideology and hegemonial attitudes, communicative genres and culture specific repertoires of genres, the theory of contextualization and nonverbal (prosodic, gestural, mimic) contextualization cues. The collected articles, which share an interactive view of language, focus on the methodological possibilities of explanatory analyses of intercul.
Format: Electronic Resources
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Personalisation in Mass Media Communication [electronic resource] : British online news between public and private / Daniela Landert.

2024-05-09T00:21:03Z

by Landert, Daniela.
Call Number 302.2 23 22
Publication Date 2014
Summary It seems to be a truism that today's news media present the news in a more personal and direct way than print newspapers some twenty-five years ago. However, it is far from obvious, how this can be described linguistically. This study develops a model that integrates and differentiates between the various facets of personalisation from a linguistic point of view. It includes 1) contexts that involve the audience by inviting direct interaction and through the use of visual elements; 2) the focus on private individuals who are personally affected by news events; and 3) the use of communicative i.
Format: Electronic Resources
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Communicating in a diverse workplace : a practical guide to successful workplace communication techniques / Lillian A. Kuga.

2024-05-09T00:21:03Z

by Kuga, Lillian A.
Call Number 658.45 KUG
Publication Date 1996
Format: Books

The early years communication handbook : a practical guide to creating a communication friendly setting / Janet Cooper.

2024-05-09T00:21:03Z

by Cooper, Janet, author.
Call Number 372.6 23
Publication Date 2013 2010
Summary A comprehensive and practical guide to creating a communication friendly setting and improving young children's speaking and listening skills. This easy-to-read title offers expert advice on: delivering high-quality language provision for babies, toddlers and young children, creating a communication friendly environment and observing listening and speaking skills, what children should be attaining at different stages, including the under-threes.
Format: Electronic Resources
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Direct Work with Vulnerable Children : Playful Activities and Strategies for Communication / Audrey Tait and Helen Wosu.

2024-05-09T00:21:03Z

by Tait, Audrey, 1970-
Call Number 362.716 23
Publication Date 2013
Summary "For many vulnerable children, the idea of talking to an adult about their experiences and feelings can be a daunting prospect. This book demonstrates how the introduction of playfulness when working with neglected or abused children helps to build a trusting relationship by openly engaging with the child's world. The practical activities and resources provided have been developed over 20 years of working with vulnerable children and are proven to help reduce feelings of stress and open up the lines of communication between adult and child. The straightforward, accessible style makes them easy to follow and ideal for reference in everyday practice. With plenty of tried and tested advice, this book is essential reading for all those working with vulnerable children, including social workers, child protection workers, therapists, teachers and police interviewers, who are looking for effective ways to engage with them"--Provided by publisher.
Format: Electronic Resources
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Engaging with fashion : perspectives on communication, education and business / edited by Federica Carlotto and Natalie McCreesh.

2024-05-09T00:21:03Z

by Carlotto, Federica, editor.
Call Number 391 23
Publication Date 2019
Summary This book is a modern exploration of how we engage with fashion today. Through a series of articles this book shows the ways through which we can approach fashion. The articles are organized around the following six sections: marketing, consuming, educating, communicating, embodying and positioning - each with a mix of research approaches and strategies. From sustainability and consumerism to street-style and street-food. From how fashion is taught across the globe to how fashion is communicated through photography and the media. We invite the readers to be curators themselves, and to create their own augmented knowledge of fashion, by reading this books varied themes. Contributors are Claire Allen, Deidra Arrington, Naomi Braithwaite, Jill Carey, Federica Carlotto, Karen Dennis, Doris Domoszlai, Linsday E. Feeny, Nádia Fernandes, Jacque Lynn Foltyn, Alessia Grassi, Chris Jones, Lan Lan, Peng Liu, Mario Matos Ribeiro, Natalie C. McCreesh, Alex McIntosh, Alice Morin, Nolly Moyssi, Maria Patsalosavvi, Laura Petican, Jennifer Richards, Susanne Schulz, Ines Simoes, Helen Storey, Steve Swindells, Stephen Wigley, Gaye Wilson and Cecilia Winterhalter.
Format: Electronic Resources
http://ezproxy.angliss.edu.au/login?url=http://ezproxy.angliss.edu.au/login?direct=true&scope=site&db=nlebk&AN=1945967

Risk communication : a handbook for communicating environmental, safety, and health risks / Regina E. Lundgren, Andrea McMakin.

2024-05-09T00:21:03Z

by Lundgren, Regina E., 1959-
Call Number 658.408 LUN
Publication Date 2009
Format: Books

Cognitive pragmatics [electronic resource] : the mental processes of communication / Bruno G. Bara ; translated by John Douthwaite.

2024-05-09T00:21:03Z

by Bara, Bruno G., 1949-
Call Number 306.44 22
Publication Date 2010
Summary Here, Bara offers a theory of human communication that is both formalized through logic and empirically validated through experimental data and clinical studies. Bara argues that communication is a cooperative activity in which two or more agents together consciously and intentionally construct the meaning of their interaction.
Format: Electronic Resources
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Communication and community : implications of Martin Buber's dialogue / Ronald C. Arnett ; foreword by Maurice Friedman.

2024-05-09T00:21:03Z

by Arnett, Ronald C., 1952-
Call Number 181.06 19
Publication Date 1986
Format: Electronic Resources
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Open access and the future of scholarly communication : implementation / Kevin L. Smith and Katherine A. Dickson.

2024-05-09T00:21:03Z

by Smith, Kevin L. (Kevin Lindsay), 1959- editor.
Call Number 027.7 23
Publication Date 2017
Format: Electronic Resources
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Exam room communication for veterinarians [electronic resource] : the science and art of conversing with clients / Jon Klingborg.

2024-05-09T00:21:03Z

by Klingborg, Jon.
Call Number 636.089 23
Publication Date 2011
Format: Electronic Resources
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A detailed study of 4g in wireless communication : looking insight in issues in ofdm / Neelam Dewangan.

2024-05-09T00:21:03Z

by Dewangan, Neelam, author.
Call Number 621.382 23
Publication Date 2014
Format: Electronic Resources
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More Than Words: A New Culture of Care and Communication with Persons Who Have Dementia [electronic resource]

2024-05-09T00:21:03Z

by ClickView (Firm)
Call Number XX(301755.1)
Summary In the same vein as the best-selling title, Choice and Challenge: Caring for Aggressive Older Adults Across Levels of Care, this new culture-changing program demonstrates (though real interactions) how person-centred care and knowledge of the resident can reduce dementia-related episodes, such as, sundowning and aggressive-protective reactions when bathing, and wanting to leave. As it pinpoints the crucial role of the CNA as caregiver and friend, it also shows the importance of communicating directly, and creating a true "relationship" with persons with dementia. Caregivers will learn valuable tips to redirect and lessen anxieties for persons with dementia while preserving their personal autonomy and dignity. The program covers: Building and maintaining a relationship Dealing with difficult situations Communicating to show respect Accepting their reality Respecting the person's preferences Encouraging use of remaining abilities
Format: Other
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Warnings and risk communication [electronic resource] / edited by Michael S. Wogalter, David M. Dejoy, Kenneth R. Laughery.

2024-05-09T00:21:03Z

by Wogalter, Michael S., 1955-
Call Number 363.1072 22
Publication Date 1999
Summary "Questions regarding how best to communicate warnings and risk information, whether such communications are likely to be effective, and what factors influence the communication process are important across many of society's facets today. Stimulated by the tremendous growth in litigation on product liability and associated personal injury, research into warning and risk communication has developed rapidly over the last few years. This book addresses the major issues in theory, research and applications of warnings and risk communication, bringing together the leading international authorities in the field."--Publisher description.
Format: Electronic Resources
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Perpetual contact : mobile communication, private talk, public performance / edited by James E. Katz and Mark A. Aakhus.

2024-05-09T00:21:03Z

by Katz, James Everett.
Call Number 302.235 22
Publication Date 2002
Summary Perpetual Contact studies the impact of the mobile phone on contemporary society. Providing an overview of mobile phones and social interaction, the book covers key issues, contains a series of national studies, and examines specific issues.
Format: Electronic Resources
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Achieving interoperability in critical IT and communication systems [electronic resource] / Robert I. Desourdis, Jr. [and others], editors.

2024-05-09T00:21:03Z

by Desourdis, Robert I.
Call Number 363.340284 22
Publication Date 2009
Format: Electronic Resources
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Beyond communication [electronic resource] : a critical study of Axel Honneth's social philosophy / by Jean-Philippe Deranty.

2024-05-09T00:21:03Z

by Deranty, Jean-Philippe.
Call Number 300.1 22
Publication Date 2009
Format: Electronic Resources
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Selected topics in communication networks and distributed systems [electronic resource] / editors, Sudip Misra, Subhas Chandra Misra, Isaac Woungang.

2024-05-09T00:21:03Z

by Misra, Sudip.
Call Number 621.3821 22
Publication Date 2010
Summary Communication networks and distributed system technologies are undergoing rapid advancements. The last few years have experienced a steep growth in research on different aspects in these areas. Even though these areas hold great promise for our future, there are several challenges that need to be addressed. This review volume discusses important issues in selected emerging and matured topics in communication networks and distributed systems. It will be a valuable reference for students, instructors, researchers, engineers and strategists in this field.
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Communication case studies [electronic resource] : building interpersonal skills in the veterinary practice / Carolyn C. Shadle, John L. Meyer.

2024-05-09T00:21:03Z

by Shadle, Carolyn C.
Call Number 636.089 23
Publication Date 2010
Format: Electronic Resources
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The secrets of successful communication [electronic resource] : a simple guide to effective encounters in business / Kevin T. McCarney.

2024-05-09T00:21:03Z

by McCarney, Kevin T., author.
Call Number 658.45 23
Publication Date 2011
Summary To succeed at work and in life, people need to know how to have great encounters--in person, online, and on the phone with customers, colleagues and clients. Kevin McCarney shows how readers can create positive results in every communication every day when they understand the secrets of the Big Brain and the Little Brain--the two communication brains we all use. The book not only helps readers build their own communication skills but also gives them simple, easy-to-remember ways to explain the art of communication to anyone, including managers and front-line employees.--From publisher description.
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What were they thinking? [electronic resource] : crisis communication : the good, the bad, and the totally clueless / Steve Adubato.

2024-05-09T00:21:03Z

by Adubato, Steve.
Call Number 658.4056 22
Publication Date 2008
Summary Some corporations spend millions of dollars on so-called ?crisis communication plans.? Others offer lip service, avoiding the subject like the plague. They simply hope for the best, praying that they never face a crisis. Either way, as Steve Adubato says, ?Wishful thinking is no substitute for a strategic plan.?. Nationally recognized communication coach and four-time Emmy Award?winning broadcaster Steve Adubato has been teaching, writing, and thinking about communication, leadership, and crisis communication for nearly two decades. In What Were They Thinking? Adubato examines twenty-two contr.
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50 one-minute tips for better communication [electronic resource] : speak, write and present more effectively / Phillip E. Bozek.

2024-05-09T00:21:03Z

by Bozek, Phillip E.
Call Number 658.45 22
Publication Date 2009
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From interaction to symbol [electronic resource] : a systems view of the evolution of signs and communication / Piotr Sadowski.

2024-05-09T00:21:03Z

by Sadowski, Piotr, 1957-
Call Number 302.201 22
Publication Date 2009
Summary Against the background of jargon-ridden and often obscure semiotic literature Sadowski's book offers a reader-friendly yet rigorous account of human communication and its evolution from animal and primate behaviour. What is specifically human about the way we exchange information with other people, and to what extent are our facial expressions, body language, and even emotive elements of speech still indebted to our pre-human ancestors? Why can the chimpanzees, smart as they are, not interpret animal tracks in the ground; why did religions often ban representational art; why is photography per.
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The impact of information and communication technology (ICT) on international trade in agri-food products : a gravity approach.

2024-05-09T00:21:03Z

by Thiemann, Franziska.
Call Number 664
Publication Date 2013
Format: Electronic Resources
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Handbook of technical communication [electronic resource] / edited by Alexander Mehler and Laurent Romary ; in cooperation with Dafydd Gibbon.

2024-05-09T00:21:03Z

by Mehler, Alexander, 1967-
Call Number 418 23
Publication Date 2012
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The ethics and politics of speech [electronic resource] : communication and rhetoric in the twentieth century / Pat J. Gehrke.

2024-05-09T00:21:03Z

by Gehrke, Pat J., 1970-
Call Number 808.5 22
Publication Date 2009
Summary In The Ethics and Politics of Speech, Pat J. Gehrke provides an accessible yet intensive history of the speech communication discipline during the twentieth century. Drawing on several previously unpublished or unexamined sources-including essays, conference proceedings, and archival documents-Gehrke traces the evolution of communication studies and the dilemmas that often have faced academics in this field. In his examination, Gehrke not only provides fresh perspectives on old models of thinking; he reveals new methods for approaching future studies of ethical and poli.
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Commercial space tourism [electronic resource] : impediments to industrial development and strategic communication solutions / authored by Dirk C. Gibson.

2024-05-09T00:21:03Z

by Gibson, Dirk C.
Call Number 629.4 23
Publication Date 2012
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Ethical communication [electronic resource] : moral stances in human dialogue / edited by Clifford G. Christians and John C. Merrill.

2024-05-09T00:21:03Z

by Christians, Clifford G.
Call Number 175 22
Publication Date 2009
Summary "Communication ethics are approached from five perspectives--altruistic, egotistic, autonomous, legalist, and communitarian--in essays examining the thought of major thinkers ranging from Aristotle to the Dalai Lama. Each profile provides insight into how important ethical concepts can help the modern communicator"--Provided by publisher.
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Disability, augmentative communication, and the American dream : a qualitative inquiry / Ronald J. Berger, Jon A. Feucht, Jennifer Flad.

2024-05-09T00:21:03Z

by Berger, Ronald J.
Call Number 305.9080973 23
Publication Date 2014
Summary In Disability, Augmentative Communication, and the American Dream the authors use a qualitative "mixed methods" study framed by analytical insights from disability studies to show how disability is not just an individual experience but a social phenomenon. The book focuses on the life story of Jon Feucht, a man who was born with a form of cerebral palsy that left him impaired in his lower and upper body and unable to speak without the use of an assistive communication device. He eventually overcame all odds and achieved academi.
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The ones that are wanted : communication and the politics of representation in a photographic exhibition / Corinne A. Kratz.

2024-05-09T00:21:03Z

by Kratz, Corinne Ann, 1953-
Call Number 305.8965 21
Publication Date 2002
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Transatlantic Cooperation Surrounding Health Related Information and Communication Technology [electronic resource] / edited by Georges J.E. De Moor.

2024-05-09T00:21:03Z

by De Moor, Georges J. E.
Call Number 610.285 23
Publication Date 2011
Summary A Memorandum of Understanding (MoU) on Cooperation Surrounding Health Related Information and Communication Technologies (ITC) was signed in Washington DC on December 17, 2010 between the EU and the US. This high-level partnership sent a strong signal to all stakeholders that a more global approach was needed to foster mutual understanding of the opportunities and challenges ahead, and reinforced the belief that advancing the effective use of Health ICT will benefit patients, health systems and the eHealth market. This book introduces the Policy Briefs which have resulted from the ARGOS project.
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Free speech on trial [electronic resource] : communication perspectives on landmark Supreme Court decisions / edited by Richard A. Parker.

2024-05-09T00:21:03Z

by Parker, Richard A. (Richard Anthony), 1945- editor.
Call Number 342.730853 22
Publication Date 2003
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The handbook of communication science [electronic resource] / edited by Charles R. Berger, Michael E. Roloff, David R. Roskos-Ewoldsen.

2024-05-09T00:21:03Z

by Berger, Charles R.
Call Number 302.2 22
Publication Date 2010
Summary The opening chapters of this work address the methods of research and the history of the field of communication science. In subsequent parts, the authors examine the levels of analysis in communication, the functions of communication, and the contexts in which communication occurs.
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The conflict and communication activity book : 30 high-impact training exercises for adult learners / Bill Withers & Keami D. Lewis.

2024-05-09T00:21:03Z

by Withers, Bill.
Call Number 658.4053 22
Publication Date 2003
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Computing our way to paradise? : the role of internet and communication technologies in sustainable consumption and globalization / Robert Rattle.

2024-05-09T00:21:03Z

by Rattle, Robert.
Call Number 303.4833 22
Publication Date 2010
Summary Rattle's new book challenges key assumptions concerning the role of Internet and communication technologies (ICTs) in globalization processes. The author argues that while globalization is predicated upon a strong, extensive, and interconnected global ICTnetwork of products, processes, and services, the real environmental and health benefits remain far from certain. ICTs have been promoted as the next economic wave with the potential to generate jobs, wealth, and prosperity to surpass that of the industrial era. It is assumed the environmental impacts will be negligible or even beneficial in t.
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http://ezproxy.angliss.edu.au/login?direct=true&scope=site&db=nlebk&AN=332443

Writing and research for graphic designers [electronic resource] : a designer's manual to strategic communication and presentation / Steven Heller.

2024-05-09T00:21:03Z

by Heller, Steven.
Call Number 808.066741 23
Publication Date 2012
Summary "For designers, writing and research skills are more necessary than ever before, from the basic business compositions to critical writing. In this competitive climate, designers are routinely called upon to make words about the images and designs they create for clients. Writing about design is not just "trade" writing, but should be accessible to everyone with an interest in design. This book is a complete, introductory guide to various forms of research and writing in design--and how they explain visuals and can be visualized. These pages address communication on various levels and to all audiences:- Designers to Designers- Designers to Clients- Designers to the Design-literate- Designers to the Design-agnosticBeing able to express the issues and concerns of the design practice demands facts, data, and research. With Writing and Research for Graphic Designers, you'll learn how to turn information into a valuable asset-- one of the key talents of the design researcher"--
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Information and Communication Technologies in Tourism 2018 : Proceedings of the International Conference in Jönköping, Sweden, January 24-26 2018.

2024-05-09T00:21:03Z

by Stangl, Brigitte.
Call Number 338.47910285
Publication Date 2017
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Instant messaging rules : a business guide to managing policies, security, and legal issues for safe IM communication / Nancy Flynn.

2024-05-09T00:21:03Z

by Flynn, Nancy, 1956-
Call Number 651.8469 22
Publication Date 2004
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The ethics of literary communication [electronic resource] : genuineness, directness, indirectness / edited by Roger D. Sell, Adam Borch, Inna Lindgren.

2024-05-09T00:21:03Z

by Sell, Roger D.
Call Number 808.0014 23
Publication Date 2013
Summary Viewing literature as one among other forms of communication, Roger D. Sell and his colleagues evaluate writer-respondent relationships according to the same ethical criterion as applies for dialogue of any other kind. In a nutshell: Are writers and readers respecting each other's human autonomy? If and when the answer here is "Yes!", Sell's team describe the communication that is going on as 'genuine'. In this latest book, they offer new illustrations of what they mean by this, and ask whether genuineness is compatible with communicational directness and communicational indirectness. Is there.
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Home health aide on-the-go in-service. Vol. 11, Issue 1, Communication strategies [electronic resource] / Lynn Riddle Brown.

2024-05-09T00:21:03Z

by Brown, Lynn Riddle.
Call Number 362.140973 23
Publication Date 2012
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Conflict and communication : a guide through the labyrinth of conflict management / author, Daniel Shapiro ; editors, Lisa Pilsitz, Susan Shapiro.

2024-05-09T00:21:03Z

by Shapiro, Daniel, 1971-
Call Number 303.69071 22
Publication Date 2004
Summary Annotation "Conflict and Communication offers educators a practical curriculum on conflict management that helps students understand the nature of conflict and learn the skills that will enable them to deal with conflicts in their lives. The book is divided into two parts: Conflict Management and Student Mediation." "Conflict Management contains 60 hands-on activities that help students understand how personal values are formed, how misperceptions and misunderstandings arise and affect relationships, and how they can communicate effectively. The activities explain the roots and consequences of conflict, offer specific strategies for dealing with conflict, and help students discover basic human rights and their connection to conflict."--BOOK JACKET. Title Summary field provided by Blackwell North America, Inc. All Rights Reserved.
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The evolution of animal communication [electronic resource] : reliability and deception in signaling systems / William A. Searcy and Stephen Nowicki.

2024-05-09T00:21:03Z

by Searcy, William A., 1950- author.
Call Number 591.59 22
Publication Date 2005
Summary Gull chicks beg for food from their parents. Peacocks spread their tails to attract potential mates. Meerkats alert family members of the approach of predators. But are these--and other animals--sometimes dishonest? That's what William Searcy and Stephen Nowicki ask in The Evolution of Animal Communication. They take on the fascinating yet perplexing question of the dependability of animal signaling systems. The book probes such phenomena as the begging of nesting birds, alarm calls in squirrels and primates, carotenoid coloration in fish and birds, the calls of frogs and toads, and weapon displays in crustaceans. Do these signals convey accurate information about the signaler, its future behavior, or its environment? Or do they mislead receivers in a way that benefits the signaler? Searcy and Nowicki take on these and other questions by developing clear definitions of key issues, by reviewing the most relevant empirical data and game theory models available, and by asking how well theory matches data. They find that animal communication is largely reliable--but that this basic reliability also allows the clever deceiver to flourish.
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Working-class network society [electronic resource] : communication technology and the information have-less in urban China / Jack Linchuan Qiu.

2024-05-09T00:21:03Z

by Qiu, Jack Linchuan, 1973-
Call Number 303.48330951 22
Publication Date 2009
Summary This is an examination of how the availability of low-end information and communication technology has provided a basis for the emergence of a working-class network society in China.
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Information and communication technologies in tourism 2008 : proceedings of the international conference in Innsbruck, Austria 2008 / Peter O'Connor, Wolfram Höpken, Ulrike Gretzel, (eds.).

2024-05-09T00:21:03Z

by International Conference on Information and Communication Technologies in Tourism (15th : 2008 : Inssbruck, Austria)
Call Number 338.47910285 INF
Publication Date 2008
Format: Books
Table of contents http://www.loc.gov/catdir/toc/fy0804/2008272518.html

Listen to me, listen to you [electronic resource] : a step-by-step guide to communication skills / Mandy Kotzman, Anne Kotzman.

2024-05-09T00:21:03Z

by Kotzman, Mandy.
Call Number 158.107 22
Publication Date 2008
Summary This step-by-step guide is a companion to the popular Listen to Me, Listen to You: A practical guide to self-awareness, communication skills and conflict management (New Expanded Edition, Penguin Books, 2007). It is designed for use by anyone working in communication skills and personal development training.
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Information and Communication Technologies in Tourism 2019 : Proceedings of the International Conference in Nicosia, Cyprus, January 30-February 1 2019.

2024-05-09T00:21:03Z

by Pesonen, Juho.
Call Number 338.47910285
Publication Date 2018
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America through the eyes of China and India : television, identity, and intercultural communication in a changing world / Edward D. Sherman.

2024-05-09T00:21:03Z

by Sherman, Edward D.
Call Number 384.55 22
Publication Date 2010
Summary This title explores the dynamics of television, identity, and cultural communication, providing a new lens for encountering, interpreting, and judging American culture and the American identity. America has long exported its network and cable programming abroad, but with a changing world comes a changing dynamic. As global centers of power shift, and wealth becomes redistributed, and perhaps even re-centered, vast audiences which have never before had contact with American television will begin to gain access to the full wealth and abundance of American programming. The opening of new markets.
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Communication and conversion in northern Cameroon [electronic resource] : the Dii people and Norwegian missionaries, 1934-1960 / by Tomas Sundnes Drønen.

2024-05-09T00:21:03Z

by Drønen, Tomas Sundnes.
Call Number 266.0234810671108996361 22
Publication Date 2009
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