Search Results for Communication and business - Narrowed by: BookSirsiDynix Enterprisehttps://wait.sdp.sirsidynix.net.au/client/en_US/WAILRC/WAILRC/qu$003dCommunication$002band$002bbusiness$0026qf$003dITYPE$002509Material$002bType$0025091$00253ABOOK$002509Book$0026ps$003d300$0026st$003dRE?dt=list2024-05-17T11:31:42ZCommunication in business : strategies and skills / Judith Dwyer.ent://SD_ILS/0/SD_ILS:306862024-05-17T11:31:42Z2024-05-17T11:31:42Zby Dwyer, Judith.<br/>Call Number 658.45 DWY<br/>Publication Date 2009 2008<br/>Summary A comprehensive how-to guide that will help readers understand communication principles and apply them to the business environment. This fourth edition has additional chapters and updated content.<br/>Format: Books<br/>Franklin Covey style guide for business and technical communication.ent://SD_ILS/0/SD_ILS:203292024-05-17T11:31:42Z2024-05-17T11:31:42ZCall Number 808.066 FRA<br/>Publication Date 1999<br/>Format: Books<br/>Message not received : why business communication is broken and how to fix it / Phil Simon.ent://SD_ILS/0/SD_ILS:1546002024-05-17T11:31:42Z2024-05-17T11:31:42Zby Simon, Phil, author.<br/>Call Number 651.7 SIM<br/>Publication Date 2015<br/>Summary Get your message across the right way with clear communication Message Not Received provides the tools and techniques that make an effective writer and public speaker. Particularly on topics related to data and technology, effective communication can present a challenge in business settings. This book shows readers how those challenges can be overcome, and how to keep the message from getting lost in the face of mismatched levels of knowledge, various delivery media, and the library of jargon that too often serves as a substitute for real, meaningful language. Coverage includes idea crystallization, the rapidly changing business environment, Kurzweil's law of accelerating change, and our increasing inability to understand what we are saying to each other. Rich with visuals including diagrams, slides, graphs, charts, and infographics, this guide provides accessible information and actionable guidance toward more effectively conveying the message. Today, few professionals can ignore the tsunami of technology that permeates their lives, advancing far more rapidly that most of us can handle. As a result, too many people think that successful speaking means using buzzwords, jargon, and invented words that sound professional, but don't actually communicate meaning.<br/>Format: Books<br/>Business communication : a handbook for accounting students and graduates / compiled by Rosemary Kerr, with additional material by Silvia Caratti, Abhijeet Singh and Ilan Zagoria.ent://SD_ILS/0/SD_ILS:3066452024-05-17T11:31:42Z2024-05-17T11:31:42Zby Kerr, Rosemary, 1964- 1964-, compiler.<br/>Call Number 658.45 BUS<br/>Publication Date 2017<br/>Summary This handbook is designed to support you in effective and efficient business communication so that you can manage your communication with confidence and professionalism. The handbook covers the main forms of contemporary business communication used in the accounting profession. It also includes cultural elements of communication and guides on ethical behaviour in your communication.<br/>Format: Books<br/>The big book of business games : icebreakers, creativity exercises, and meeting energizers / John W. Newstrom and Edward E. Scannell.ent://SD_ILS/0/SD_ILS:168482024-05-17T11:31:42Z2024-05-17T11:31:42Zby Newstrom, John W.<br/>Call Number 658.40353 NEW<br/>Publication Date 1996<br/>Format: Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/mh022/95044899.html">http://www.loc.gov/catdir/toc/mh022/95044899.html</a>
Publisher description <a href="http://www.loc.gov/catdir/description/mh022/95044899.html">http://www.loc.gov/catdir/description/mh022/95044899.html</a><br/>Business and professional writing : a basic guide / Paul MacRae.ent://SD_ILS/0/SD_ILS:2708212024-05-17T11:31:42Z2024-05-17T11:31:42Zby MacRae, Paul, 1946-, author.<br/>Call Number 808.06665 MAC<br/>Publication Date 2015<br/>Format: Books<br/><a href="https://www.loc.gov/catdir/enhancements/fy1622/2016302331-d.html">Publisher description</a>
<a href="https://www.loc.gov/catdir/enhancements/fy1622/2016302331-t.html">Table of contents only</a><br/>Introduction to massage therapy / Mary Beth Braun, Stephanie J. Simonson.ent://SD_ILS/0/SD_ILS:222492024-05-17T11:31:42Z2024-05-17T11:31:42Zby Braun, Mary Beth.<br/>Call Number 615.822 BRA<br/>Publication Date 2005<br/>Format: Books<br/>Intercultural communication in the global workplace / Iris Varner, Linda Beamer.ent://SD_ILS/0/SD_ILS:308502024-05-17T11:31:42Z2024-05-17T11:31:42Zby Varner, Iris.<br/>Call Number 303.482 VAR<br/>Publication Date 2011<br/>Format: Books<br/>Tourism and the media : tourist decision-making, information and communication / Christian Nielsen.ent://SD_ILS/0/SD_ILS:151932024-05-17T11:31:42Z2024-05-17T11:31:42Zby Nielsen, Christian, 1968-<br/>Call Number 338.4791 NIE<br/>Publication Date 2001<br/>Format: Books<br/>Beat the bumph! : cut clutter, read rapidly and succeed in the information jungle / Kathryn Redway.ent://SD_ILS/0/SD_ILS:128632024-05-17T11:31:42Z2024-05-17T11:31:42Zby Redway, Kathryn.<br/>Call Number 650.1 RED<br/>Publication Date 1995<br/>Format: Books<br/>The business student's handbook : skills for study and employment / Sheila Cameron, The Open University Business School.ent://SD_ILS/0/SD_ILS:3060932024-05-17T11:31:42Z2024-05-17T11:31:42Zby Cameron, Sheila, author.<br/>Call Number 650.1 CAM<br/>Publication Date 2021<br/>Summary "Develop essential learning and employability to excel at business studies The Business Student's Handbook, 7th Edition, by Cameron brings together personal skills, study skills and employability skills to help students succeed in their academic and professional lives. The book addresses transferable skills such as self-management, teamwork and planning to help you become a highly desirable graduate. A strong emphasis on project management, data analysis, communication skills and presentation skills makes this an essential resource for any business student. The TECHSkills boxes focus on your digital skills to ensure you are making the most of the best tools found online. This handbook is all about applying theory to practice; so you will find it filled with exercises, practical suggestions and tips"--<br/>Format: Books<br/>Managing across cultures : the seven keys to doing business with a global mindset / Charlene M. Solomon, Michael S. Schell.ent://SD_ILS/0/SD_ILS:314922024-05-17T11:31:42Z2024-05-17T11:31:42Zby Solomon, Charlene Marmer<br/>Call Number 658.049 SOL<br/>Publication Date 2009<br/>Format: Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/fy0906/2009006676.html">http://www.loc.gov/catdir/toc/fy0906/2009006676.html</a><br/>Introduction to hospitality management / John R. Walker.ent://SD_ILS/0/SD_ILS:239362024-05-17T11:31:42Z2024-05-17T11:31:42Zby Walker, John R., 1944-<br/>Call Number 647.94068 WAL<br/>Publication Date 2006<br/>Format: Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip069/2006007209.html">http://www.loc.gov/catdir/toc/ecip069/2006007209.html</a><br/>Riding the waves of culture : understanding cultural diversity in business / Fons Trompenaars and Charles Hampden-Turner.ent://SD_ILS/0/SD_ILS:308602024-05-17T11:31:42Z2024-05-17T11:31:42Zby Trompenaars, Fons.<br/>Call Number 658.4 TRO<br/>Publication Date 1997<br/>Format: Books<br/>Perfect phrases for customer service : hundreds of tools, techniques, and scripts for handling any situation / Robert Bacal.ent://SD_ILS/0/SD_ILS:219622024-05-17T11:31:42Z2024-05-17T11:31:42Zby Bacal, Robert.<br/>Call Number 658.812 BAC<br/>Publication Date 2005<br/>Format: Books<br/>Succeed in business : the essential guide for business and investment : Thailand / Bea Toews & Robert McGregor.ent://SD_ILS/0/SD_ILS:134632024-05-17T11:31:42Z2024-05-17T11:31:42Zby Toews, Bea.<br/>Call Number 959.3 TOE<br/>Publication Date 1998<br/>Format: Books<br/>Heavy hitter selling : how successful salespeople use language and intuition to persuade customers to buy / Steve W. Martin.ent://SD_ILS/0/SD_ILS:256392024-05-17T11:31:42Z2024-05-17T11:31:42Zby Martin, Steve W., 1960-<br/>Call Number 658.85 MAR<br/>Publication Date 2006<br/>Format: Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/fy0611/2005056175.html">http://www.loc.gov/catdir/toc/fy0611/2005056175.html</a>
Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0650/2005056175-d.html">http://www.loc.gov/catdir/enhancements/fy0650/2005056175-d.html</a>
Contributor biographical information <a href="http://www.loc.gov/catdir/enhancements/fy0741/2005056175-b.html">http://www.loc.gov/catdir/enhancements/fy0741/2005056175-b.html</a><br/>Shut up and listen! : the truth about how to communicate at work / Theo Theobald and Cary Cooper.ent://SD_ILS/0/SD_ILS:195702024-05-17T11:31:42Z2024-05-17T11:31:42Zby Theobald, Theo, 1957-<br/>Call Number 658.45 THE<br/>Publication Date 2004<br/>Summary "Shut up and Listen! has something for all those who face the difficult challenge of making themselves heard in a multi-delivery-channel business world - whether trying to negotiate a pay rise or struggling to put the WOW factor into a presentation. So if you're fed up of the fads and fashions of commercial life then take a trip back to basics. This isn't the coalface, it's the coal!"--BOOK JACKET.<br/>Format: Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0412/2003028085.html">http://www.loc.gov/catdir/toc/ecip0412/2003028085.html</a><br/>Making business writing happen : a simple and effective guide to writing well / Ralph Brown.ent://SD_ILS/0/SD_ILS:183682024-05-17T11:31:42Z2024-05-17T11:31:42Zby Brown, Ralph, 1949-<br/>Call Number 808.06665 BRO<br/>Publication Date 2003<br/>Format: Books<br/>Business @ the speed of thought : using a digital nervous system / Bill Gates with Collins Hemingway.ent://SD_ILS/0/SD_ILS:134832024-05-17T11:31:42Z2024-05-17T11:31:42Zby Gates, Bill, 1956-<br/>Call Number 658.4038 GAT<br/>Publication Date 1999<br/>Format: Books<br/>People management in turbulent times / Adrian Furnham.ent://SD_ILS/0/SD_ILS:303802024-05-17T11:31:42Z2024-05-17T11:31:42Zby Furnham, Adrian.<br/>Call Number 658.3 FUR<br/>Publication Date 2009<br/>Format: Books<br/>Cultural intelligence : a guide to working with people from other cultures / Brooks Peterson.ent://SD_ILS/0/SD_ILS:207052024-05-17T11:31:42Z2024-05-17T11:31:42Zby Peterson, Brooks.<br/>Call Number 303.482 PET<br/>Publication Date 2004<br/>Summary "Packed with dozens of engaging stories, case examples and humorous contemporary cartoons, Cultural Intelligence is the perfect antidote for overcoming cross-cultural differences, improving workplace communication, building solid business relationships and contributing positively to your organization's bottom line.". "More than 15,000 people have used the Peterson Cultural Style Indicator. Here, Dr. Peterson defines what cultural intelligence is and explores the skills and characteristics required to work effectively with international clients, customers and business partners - or inside any team, department or organization with a rich mix of cultural perspectives. Using a set of twenty business-oriented dimensions, the author helps you examine your own cultural style and determine that of others in six vital areas: management, strategy, planning, personnel, communication and reasoning. The crowning piece is a set of key action steps for increasing your own cultural intelligence."--BOOK JACKET.<br/>Format: Books<br/>Coaching for improved work performance / Ferdinand F. Fournies.ent://SD_ILS/0/SD_ILS:144022024-05-17T11:31:42Z2024-05-17T11:31:42Zby Fournies, Ferdinand F.<br/>Call Number 658.314 FOU<br/>Publication Date 2000<br/>Summary "Coaching has proven to be one of the most powerful one-on-one management techniques for getting the best out of every employee. And Coaching for Improved Work Performance stands as one of the most practical guides for effectively coaching all levels of employees in any workplace situation. Now, this classic has been fully updated to help managers face the challenges of today's rapidly changing workplace - from absenteeism, high turnover, and teams to flextime, jobsharing, telecommuting, and keeping employees up to speed on new technologies."--BOOK JACKET.<br/>Format: Books<br/>Brazil / Sandra Branco.ent://SD_ILS/0/SD_ILS:1249962024-05-17T11:31:42Z2024-05-17T11:31:42Zby Branco, Sandra, 1965-<br/>Call Number 918.104 BRA<br/>Publication Date 2014<br/>Format: Books<br/>On time on target : how teams and companies can cut through complexity and get things done ... the fighter pilot way / James D. Murphy, Christian Boucousis.ent://SD_ILS/0/SD_ILS:2886532024-05-17T11:31:42Z2024-05-17T11:31:42Zby Murphy, James D. (James Daniel), 1964-<br/>Call Number 658.1 MUR<br/>Publication Date 2016<br/>Summary Learn the simple techniques the air force has honed for 60 years to get your work done faster and more successfully, with more precision, just like some of the world's most successful companies have done to dramatically improve their businesses. How does a fighter pilot keep it together with a heat-seeking missile close by? The same way the U.S. Air Force reduced its training accidents from 1,214 a year to just 9. The same way the New York Giants finally cracked the Super Bowl. The same way Pepsi increased market share. They used Flex. So can you...Like all effective things, Flex is simple on the surface. Its heart is the Flex engine: Plan-brief-execute-debrief. These four steps have what it takes to bring teams and individuals to action. They deal with complexity, drive action, tighten communication, beat task overload, and support an honest and open culture for planning, action and learning...You'll see how Flex is used in some of our most successful companies and teams. You'll feel what it's like to fly a fighter jet, relying on Flex for your life. You'll know that you can rely on Flex when it's just your career or aspirations at stake. Fighter pilots and business leaders have been doing just that for decades.<br/>Format: Books<br/>Communication, new media and everyday life / Tony Chalkley ... [et al.].ent://SD_ILS/0/SD_ILS:318092024-05-17T11:31:42Z2024-05-17T11:31:42Zby Chalkley, Tony.<br/>Call Number 302.23 COM<br/>Publication Date 2012<br/>Summary This text provides a thorough and engaging introduction to media and communications studies. It works through many of the major topics found in first year media and communications courses.<br/>Format: Books<br/>Small business management : manage to win / Rodney Overton.ent://SD_ILS/0/SD_ILS:241702024-05-17T11:31:42Z2024-05-17T11:31:42Zby Overton, Rodney.<br/>Call Number 658.0220994 OVE<br/>Publication Date 2002<br/>Format: Books<br/>Catering and convention service survival guide in hotels and casinos / Lisa Lynn Backus and Patti J. Shock.ent://SD_ILS/0/SD_ILS:2845192024-05-17T11:31:42Z2024-05-17T11:31:42Zby Backus, Lisa Lynn, author.<br/>Call Number 642.4 BAC<br/>Publication Date 2017<br/>Summary The job of the Catering Convention Services Manager (CCSM) is varied and diverse. The success or failure of an event can depend on the ability of the CCSM to juggle the components without dropping the ball. Chapters of this book scratch below the surface and impart authors' in-depth industry knowledge that will lead readers from the truth of what a CCSM does on a daily basis versus what the job description states, what emotional and technical skills are required, what employers look for in hiring CCSMs, how to relate to external and internal planners, and execution of catering and convention contracts. It gives an overview of job positions within hotels and facilities that CCSMs will work with necessary to fulfill the contracted legal requirements, providing thorough communication, detailed food and beverage industry information, banquet service styles, menu planning, trade statistics, BEO standards, how to deliver service expectations, and reveals a variety of indoor and outdoor event space setup standards. Included are suggested best practices of working with nonprofits, social, wedding, association, corporate, VIP, celebrity events, and tradeshows. Most chapters will have website links for more information on specific topics and explanations on how this industry operates within casino properties. The final chapters discuss revenue upsell opportunities for all stakeholders and industry accounting and the paperwork that pulls this fast-paced catering for convention service business all together.<br/>Format: Regular print<br/>Supervision in the hospitality industry / John R. Walker, DBA, FMP, CHA, McKibbon Professor of Hotel and Restaurant Management and Fulbright Senior Specialist, University of South Florida, Sarasota-Manatee, Jack E. Miller.ent://SD_ILS/0/SD_ILS:2882022024-05-17T11:31:42Z2024-05-17T11:31:42Zby Walker, John R., 1944-, author.<br/>Call Number 647.940683 WAL<br/>Publication Date 2017<br/>Format: Books<br/>