Search Results for Front office - Narrowed by: Books SirsiDynix Enterprise https://wait.sdp.sirsidynix.net.au/client/en_US/WAILRC/WAILRC/qu$003dFront$002boffice$0026qf$003dFORMAT$002509Format$002509BOOK$002509Books$0026ps$003d300$0026st$003dRE?dt=list 2024-05-17T23:17:00Z Hotel front office ent://SD_ILS/0/SD_ILS:496 2024-05-17T23:17:00Z 2024-05-17T23:17:00Z by&#160;Braham, Bruce<br/>Call Number&#160;647.94068 BRA<br/>Publication Date&#160;1985<br/>Format:&#160;Books<br/> Front office service handbook ent://SD_ILS/0/SD_ILS:6131 2024-05-17T23:17:00Z 2024-05-17T23:17:00Z Call Number&#160;ARC 647.94068 FRO<br/>Publication Date&#160;1967<br/>Format:&#160;Books<br/> CTH Front Office Operations [electronic resource]. ent://SD_ILS/0/SD_ILS:32217 2024-05-17T23:17:00Z 2024-05-17T23:17:00Z Call Number&#160;647.94068 CTH<br/>Publication Date&#160;2010<br/>Summary&#160;The Front Office Operations syllabus introduces you to the systems and procedures required for Front Office Operations. It provides an overview of the functions and supervisory aspects of the front office department. You will develop knowledge and skills in departmental procedures as well as understanding the key legislation. The syllabus includes key areas such as reservations procedures, check in and check out procedures, guest accounting and yield management reports, security and safety issues and guest services and communications.The Study Guide, which has been reviewed and endorsed by CTH<br/>Format:&#160;Books<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=837666">Click here to view book</a><br/> Basic hotel front office procedures / Peter Renner. ent://SD_ILS/0/SD_ILS:10236 2024-05-17T23:17:00Z 2024-05-17T23:17:00Z by&#160;Renner, Peter Franz, 1943-<br/>Call Number&#160;647.94068 REN<br/>Publication Date&#160;1993&#160;1989<br/>Format:&#160;Books<br/> Hotel front office management / James A. Bardi ent://SD_ILS/0/SD_ILS:1817 2024-05-17T23:17:00Z 2024-05-17T23:17:00Z by&#160;Bardi, James A., 1947-<br/>Call Number&#160;647.94068 BAR<br/>Publication Date&#160;1990<br/>Format:&#160;Books<br/> Hotel front office management / James A. Bardi. ent://SD_ILS/0/SD_ILS:17149 2024-05-17T23:17:00Z 2024-05-17T23:17:00Z by&#160;Bardi, James A., 1947-<br/>Call Number&#160;647.94068 BAR<br/>Publication Date&#160;2003<br/>Format:&#160;Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/wiley022/2002024087.html">http://www.loc.gov/catdir/toc/wiley022/2002024087.html</a><br/> Hotel front office management / James A. Bardi. ent://SD_ILS/0/SD_ILS:10863 2024-05-17T23:17:00Z 2024-05-17T23:17:00Z by&#160;Bardi, James A., 1947-<br/>Call Number&#160;647.94068 BAR<br/>Publication Date&#160;1996<br/>Format:&#160;Books<br/> Hotel front office management / James A. Bardi. ent://SD_ILS/0/SD_ILS:31599 2024-05-17T23:17:00Z 2024-05-17T23:17:00Z by&#160;Bardi, James A., 1947-<br/>Call Number&#160;647.94068 BAR<br/>Publication Date&#160;2011<br/>Summary&#160;&quot;Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics&quot;--<br/>Format:&#160;Books<br/> Hotel front office management / James A. Bardi. ent://SD_ILS/0/SD_ILS:23069 2024-05-17T23:17:00Z 2024-05-17T23:17:00Z by&#160;Bardi, James A., 1947-<br/>Call Number&#160;647.94068 BAR<br/>Publication Date&#160;2007<br/>Summary&#160;&quot;Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fourth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on technology's role in the modernized front office.&quot; &quot;Material is logically presented in the order of operations, beginning with an overview of lodging and then progressing through a tour of the today's front office, a review of the guest cycle, and an analysis of guest services. This Fourth Edition includes new sections on hotel risk management, security, and housekeeping management.&quot;--BOOK JACKET.<br/>Format:&#160;Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip064/2005033575.html">http://www.loc.gov/catdir/toc/ecip064/2005033575.html</a> Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0623/2005033575-d.html">http://www.loc.gov/catdir/enhancements/fy0623/2005033575-d.html</a><br/> Basic hotel front office procedures / Peter Franz Renner ent://SD_ILS/0/SD_ILS:1803 2024-05-17T23:17:00Z 2024-05-17T23:17:00Z by&#160;Renner, Peter Franz, 1943-<br/>Call Number&#160;647.94068 REN<br/>Publication Date&#160;1989<br/>Format:&#160;Books<br/> Front office operations / by Colin Dix and Chris Baird ent://SD_ILS/0/SD_ILS:1122 2024-05-17T23:17:00Z 2024-05-17T23:17:00Z by&#160;Dix , Colin<br/>Call Number&#160;647.94 DIX<br/>Publication Date&#160;1988<br/>Format:&#160;Books<br/> Front office skills : a practical approach / Vivienne O'Shannessy. ent://SD_ILS/0/SD_ILS:29691 2024-05-17T23:17:00Z 2024-05-17T23:17:00Z by&#160;O'Shannessy, Vivienne, 1962-<br/>Call Number&#160;647.068 OSH<br/>Publication Date&#160;2009<br/>Summary&#160;&quot;A practical guide to front office skills and services in the hospitality industry. Complies with the Hospitality, Tourism and Events Industry Competency Standards&quot;--Provided by publisher.<br/>Format:&#160;Books<br/> Managing front office operations / Michael L. Kasavana, Ph. D. ent://SD_ILS/0/SD_ILS:288652 2024-05-17T23:17:00Z 2024-05-17T23:17:00Z by&#160;Kasavana, Michael L., 1947-, author.<br/>Call Number&#160;647.94068 KAS<br/>Publication Date&#160;2017<br/>Summary&#160;The tenth edition features several new sections related to the impact of technology on hotel operations, including information on social media platforms, mobile services, mobile device connectivity issues guests may experience in hotels, mobile payments, and how the Internet of Things will affect guest service. New material has been added on key cards and keyless entry technology. In addition, the section on income statements has been revised to reflect the most recent edition of the Uniform System of Accounts for the Lodging Industry&quot;<br/>Format:&#160;Books<br/> Managing front office operations / Michael L. Kasavana, Richard M. Brooks. ent://SD_ILS/0/SD_ILS:18425 2024-05-17T23:17:00Z 2024-05-17T23:17:00Z by&#160;Kasavana, Michael L., 1947-<br/>Call Number&#160;647.94068 KAS<br/>Publication Date&#160;2001<br/>Format:&#160;Books<br/> Front office management and operations / Linsley T. DeVeau ... [et al.]. ent://SD_ILS/0/SD_ILS:22641 2024-05-17T23:17:00Z 2024-05-17T23:17:00Z by&#160;DeVeau, Linsley T., 1951-<br/>Call Number&#160;647.94068 FRO<br/>Publication Date&#160;1996<br/>Format:&#160;Books<br/> Managing front office operations / Michael L. Kasavana, Richard M. Brooks. ent://SD_ILS/0/SD_ILS:31955 2024-05-17T23:17:00Z 2024-05-17T23:17:00Z by&#160;Kasavana, Michael L., 1947-<br/>Call Number&#160;647.94 KAS<br/>Publication Date&#160;2009<br/>Format:&#160;Books<br/> Front office operations for hospitality : a contemporary approach / Kate Payne &amp; Denise Schitko. ent://SD_ILS/0/SD_ILS:26589 2024-05-17T23:17:00Z 2024-05-17T23:17:00Z by&#160;Payne, Kate.<br/>Call Number&#160;647.071193 PAY<br/>Publication Date&#160;2006&#160;2005<br/>Format:&#160;Books<br/> Principles of hotel front office operations / Sue Baker, Pam Bradley &amp; Jeremy Huyton. ent://SD_ILS/0/SD_ILS:11795 2024-05-17T23:17:00Z 2024-05-17T23:17:00Z by&#160;Baker, Sue, 1952-<br/>Call Number&#160;647.94068 BAK<br/>Publication Date&#160;1998<br/>Format:&#160;Books<br/> Principles of hotel front office operations / Sue Baker, Pam Bradley &amp; Jeremy Huyton ent://SD_ILS/0/SD_ILS:9314 2024-05-17T23:17:00Z 2024-05-17T23:17:00Z by&#160;Baker, Sue, 1952-<br/>Call Number&#160;647.94068 BAK<br/>Publication Date&#160;1996<br/>Format:&#160;Books<br/> Principles of hotel front office operations / Sue Baker, Pam Bradley and Jeremy Huyton. ent://SD_ILS/0/SD_ILS:15741 2024-05-17T23:17:00Z 2024-05-17T23:17:00Z by&#160;Baker, Sue, 1952-<br/>Call Number&#160;647.94068 BAK<br/>Publication Date&#160;2000<br/>Format:&#160;Books<br/> Hotel reception services / compiled from Front office skills: a practical approach by Vivienne O'Shannessy. ent://SD_ILS/0/SD_ILS:27709 2024-05-17T23:17:00Z 2024-05-17T23:17:00Z Call Number&#160;647.94 HOT<br/>Publication Date&#160;2009<br/>Format:&#160;Books<br/> Resort development and management / Chuck Y. Gee ent://SD_ILS/0/SD_ILS:4362 2024-05-17T23:17:00Z 2024-05-17T23:17:00Z by&#160;Gee, Chuck Y.<br/>Call Number&#160;647.94 GEE<br/>Publication Date&#160;1988<br/>Format:&#160;Books<br/> Hotel and motel management and operations / William S. Gray, Salvatore C. Liguori. ent://SD_ILS/0/SD_ILS:152738 2024-05-17T23:17:00Z 2024-05-17T23:17:00Z by&#160;Gray, William S., 1936-<br/>Call Number&#160;647.94068 GRA<br/>Publication Date&#160;2003<br/>Format:&#160;Books<br/> Hotel and lodging management : an introduction / Alan T. Stutts, James Wortman. ent://SD_ILS/0/SD_ILS:21359 2024-05-17T23:17:00Z 2024-05-17T23:17:00Z by&#160;Stutts, Alan T.<br/>Call Number&#160;647.94068 STU<br/>Publication Date&#160;2006<br/>Summary&#160;&quot;Hotel and Lodging Management, Second Edition prepares readers to succeed as managers in the hotel and lodging industry, while developing a solid foundation for a long and successful career. This comprehensive resource combines detailed presentations of each department in a hotel or lodging establishment along with a close examination of organizational structure and the interdependent relationship among departments.&quot;--BOOK JACKET.<br/>Format:&#160;Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip054/2004027109.html">http://www.loc.gov/catdir/toc/ecip054/2004027109.html</a><br/> Foundations of lodging management / David K. Hayes, Jack D. Ninemeier. ent://SD_ILS/0/SD_ILS:21827 2024-05-17T23:17:00Z 2024-05-17T23:17:00Z by&#160;Hayes, David K.<br/>Call Number&#160;647.94068 HAY<br/>Publication Date&#160;2006<br/>Summary&#160;&quot;Foundations of Lodging Management describes, clearly and in great detail, how modern hotels are structured and managed. Hoteliers operating today's popular limited- and full-service properties encounter challenges unmatched in recent history. This book tells how hoteliers successfully meet these challenges. Its up-to-date and comprehensive coverage of all areas of hotel operations makes it an excellent choice for initial study of the exciting lodging industry.&quot;--BOOK JACKET.<br/>Format:&#160;Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0510/2005008365.html">http://www.loc.gov/catdir/toc/ecip0510/2005008365.html</a><br/> Check-in check-out : managing hotel operations / Gary K. Vallen, Jerome J. Vallen. ent://SD_ILS/0/SD_ILS:273328 2024-05-17T23:17:00Z 2024-05-17T23:17:00Z by&#160;Vallen, Gary K.<br/>Call Number&#160;647.94068 VAL<br/>Publication Date&#160;2009<br/>Summary&#160;Check-In, Check-Out provides complete coverageof the hotel's front office and all of the support positions that make it work. Organized to reflect how a guest moves through the hotel (reservations, arrival, billing, departure, etc.) this edition provides a broad view of lodging management and covers unique topics such as corporate housing, destination elevators, and trade advertising contracts. Key industry changes are addressed throughout such as hotel technology, the greening of the industry, security issues and automation. Over 200 exhibits illustrate chapter content and help to create a work that both students and professional hoteliers seek out.-- Publisher description.<br/>Format:&#160;Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip089/2008003900.html">http://www.loc.gov/catdir/toc/ecip089/2008003900.html</a><br/> Modern hotel operations management / Michael N. Chibili (ed.) ; authors: Latifa Benhadda, Shane de Bruyn, Michael N. Chibili, Conrad Lashley, Saskia Penninga, Bill Rowson. ent://SD_ILS/0/SD_ILS:300850 2024-05-17T23:17:00Z 2024-05-17T23:17:00Z by&#160;Chibili, Michael N., editor.<br/>Call Number&#160;647.94068 MOD<br/>Publication Date&#160;2016<br/>Format:&#160;Books<br/> The practical guide to organising events / by Philip Berners. ent://SD_ILS/0/SD_ILS:276532 2024-05-17T23:17:00Z 2024-05-17T23:17:00Z by&#160;Berners, Philip, author.<br/>Call Number&#160;658.456 BER<br/>Publication Date&#160;2017<br/>Format:&#160;Books<br/> Housekeeping management / Matt A. Casado. ent://SD_ILS/0/SD_ILS:31597 2024-05-17T23:17:00Z 2024-05-17T23:17:00Z by&#160;Casado, Matt A., 1937-<br/>Call Number&#160;647.068 CAS<br/>Publication Date&#160;2012<br/>Format:&#160;Books<br/> Hotel operations management / David K. Hayes, Ph.D., Panda Professional Hospitality Education and Training, Okemos, Michigan, Jack D. Ninemeier, Ph.D., Professor Emeritus, The School of Hospitality Business, Michigan State University, East Lansing, Michigan, Allisha A. Miller, Panda Professional Hospitality Education and Training, Okemos, Michigan. ent://SD_ILS/0/SD_ILS:297109 2024-05-17T23:17:00Z 2024-05-17T23:17:00Z by&#160;Hayes, David K., author.<br/>Call Number&#160;647.94068 HAY<br/>Publication Date&#160;2016<br/>Summary&#160;Prepare future hotel general managers to efficiently supervise and run a midsize full-service hotel. Hotel Operations Management provides an up-to-date and comprehensive examination of all aspects of hotel administration from the viewpoint of the hotel general manager.<br/>Format:&#160;Books<br/>