Search Results for Front office - Narrowed by: BooksSirsiDynix Enterprisehttps://wait.sdp.sirsidynix.net.au/client/en_US/WAILRC/WAILRC/qu$003dFront$002boffice$0026qf$003dFORMAT$002509Format$002509BOOK$002509Books$0026ps$003d300$0026st$003dRE?dt=list2024-05-17T23:17:00ZHotel front officeent://SD_ILS/0/SD_ILS:4962024-05-17T23:17:00Z2024-05-17T23:17:00Zby Braham, Bruce<br/>Call Number 647.94068 BRA<br/>Publication Date 1985<br/>Format: Books<br/>Front office service handbookent://SD_ILS/0/SD_ILS:61312024-05-17T23:17:00Z2024-05-17T23:17:00ZCall Number ARC 647.94068 FRO<br/>Publication Date 1967<br/>Format: Books<br/>CTH Front Office Operations [electronic resource].ent://SD_ILS/0/SD_ILS:322172024-05-17T23:17:00Z2024-05-17T23:17:00ZCall Number 647.94068 CTH<br/>Publication Date 2010<br/>Summary The Front Office Operations syllabus introduces you to the systems and procedures required for Front Office Operations. It provides an overview of the functions and supervisory aspects of the front office department. You will develop knowledge and skills in departmental procedures as well as understanding the key legislation. The syllabus includes key areas such as reservations procedures, check in and check out procedures, guest accounting and yield management reports, security and safety issues and guest services and communications.The Study Guide, which has been reviewed and endorsed by CTH<br/>Format: Books<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=837666">Click here to view book</a><br/>Basic hotel front office procedures / Peter Renner.ent://SD_ILS/0/SD_ILS:102362024-05-17T23:17:00Z2024-05-17T23:17:00Zby Renner, Peter Franz, 1943-<br/>Call Number 647.94068 REN<br/>Publication Date 1993 1989<br/>Format: Books<br/>Hotel front office management / James A. Bardient://SD_ILS/0/SD_ILS:18172024-05-17T23:17:00Z2024-05-17T23:17:00Zby Bardi, James A., 1947-<br/>Call Number 647.94068 BAR<br/>Publication Date 1990<br/>Format: Books<br/>Hotel front office management / James A. Bardi.ent://SD_ILS/0/SD_ILS:171492024-05-17T23:17:00Z2024-05-17T23:17:00Zby Bardi, James A., 1947-<br/>Call Number 647.94068 BAR<br/>Publication Date 2003<br/>Format: Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/wiley022/2002024087.html">http://www.loc.gov/catdir/toc/wiley022/2002024087.html</a><br/>Hotel front office management / James A. Bardi.ent://SD_ILS/0/SD_ILS:108632024-05-17T23:17:00Z2024-05-17T23:17:00Zby Bardi, James A., 1947-<br/>Call Number 647.94068 BAR<br/>Publication Date 1996<br/>Format: Books<br/>Hotel front office management / James A. Bardi.ent://SD_ILS/0/SD_ILS:315992024-05-17T23:17:00Z2024-05-17T23:17:00Zby Bardi, James A., 1947-<br/>Call Number 647.94068 BAR<br/>Publication Date 2011<br/>Summary "Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics"--<br/>Format: Books<br/>Hotel front office management / James A. Bardi.ent://SD_ILS/0/SD_ILS:230692024-05-17T23:17:00Z2024-05-17T23:17:00Zby Bardi, James A., 1947-<br/>Call Number 647.94068 BAR<br/>Publication Date 2007<br/>Summary "Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fourth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on technology's role in the modernized front office." "Material is logically presented in the order of operations, beginning with an overview of lodging and then progressing through a tour of the today's front office, a review of the guest cycle, and an analysis of guest services. This Fourth Edition includes new sections on hotel risk management, security, and housekeeping management."--BOOK JACKET.<br/>Format: Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip064/2005033575.html">http://www.loc.gov/catdir/toc/ecip064/2005033575.html</a>
Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0623/2005033575-d.html">http://www.loc.gov/catdir/enhancements/fy0623/2005033575-d.html</a><br/>Basic hotel front office procedures / Peter Franz Rennerent://SD_ILS/0/SD_ILS:18032024-05-17T23:17:00Z2024-05-17T23:17:00Zby Renner, Peter Franz, 1943-<br/>Call Number 647.94068 REN<br/>Publication Date 1989<br/>Format: Books<br/>Front office operations / by Colin Dix and Chris Bairdent://SD_ILS/0/SD_ILS:11222024-05-17T23:17:00Z2024-05-17T23:17:00Zby Dix , Colin<br/>Call Number 647.94 DIX<br/>Publication Date 1988<br/>Format: Books<br/>Front office skills : a practical approach / Vivienne O'Shannessy.ent://SD_ILS/0/SD_ILS:296912024-05-17T23:17:00Z2024-05-17T23:17:00Zby O'Shannessy, Vivienne, 1962-<br/>Call Number 647.068 OSH<br/>Publication Date 2009<br/>Summary "A practical guide to front office skills and services in the hospitality industry. Complies with the Hospitality, Tourism and Events Industry Competency Standards"--Provided by publisher.<br/>Format: Books<br/>Managing front office operations / Michael L. Kasavana, Ph. D.ent://SD_ILS/0/SD_ILS:2886522024-05-17T23:17:00Z2024-05-17T23:17:00Zby Kasavana, Michael L., 1947-, author.<br/>Call Number 647.94068 KAS<br/>Publication Date 2017<br/>Summary The tenth edition features several new sections related to the impact of technology on hotel operations, including information on social media platforms, mobile services, mobile device connectivity issues guests may experience in hotels, mobile payments, and how the Internet of Things will affect guest service. New material has been added on key cards and keyless entry technology. In addition, the section on income statements has been revised to reflect the most recent edition of the Uniform System of Accounts for the Lodging Industry"<br/>Format: Books<br/>Managing front office operations / Michael L. Kasavana, Richard M. Brooks.ent://SD_ILS/0/SD_ILS:184252024-05-17T23:17:00Z2024-05-17T23:17:00Zby Kasavana, Michael L., 1947-<br/>Call Number 647.94068 KAS<br/>Publication Date 2001<br/>Format: Books<br/>Front office management and operations / Linsley T. DeVeau ... [et al.].ent://SD_ILS/0/SD_ILS:226412024-05-17T23:17:00Z2024-05-17T23:17:00Zby DeVeau, Linsley T., 1951-<br/>Call Number 647.94068 FRO<br/>Publication Date 1996<br/>Format: Books<br/>Managing front office operations / Michael L. Kasavana, Richard M. Brooks.ent://SD_ILS/0/SD_ILS:319552024-05-17T23:17:00Z2024-05-17T23:17:00Zby Kasavana, Michael L., 1947-<br/>Call Number 647.94 KAS<br/>Publication Date 2009<br/>Format: Books<br/>Front office operations for hospitality : a contemporary approach / Kate Payne & Denise Schitko.ent://SD_ILS/0/SD_ILS:265892024-05-17T23:17:00Z2024-05-17T23:17:00Zby Payne, Kate.<br/>Call Number 647.071193 PAY<br/>Publication Date 2006 2005<br/>Format: Books<br/>Principles of hotel front office operations / Sue Baker, Pam Bradley & Jeremy Huyton.ent://SD_ILS/0/SD_ILS:117952024-05-17T23:17:00Z2024-05-17T23:17:00Zby Baker, Sue, 1952-<br/>Call Number 647.94068 BAK<br/>Publication Date 1998<br/>Format: Books<br/>Principles of hotel front office operations / Sue Baker, Pam Bradley & Jeremy Huytonent://SD_ILS/0/SD_ILS:93142024-05-17T23:17:00Z2024-05-17T23:17:00Zby Baker, Sue, 1952-<br/>Call Number 647.94068 BAK<br/>Publication Date 1996<br/>Format: Books<br/>Principles of hotel front office operations / Sue Baker, Pam Bradley and Jeremy Huyton.ent://SD_ILS/0/SD_ILS:157412024-05-17T23:17:00Z2024-05-17T23:17:00Zby Baker, Sue, 1952-<br/>Call Number 647.94068 BAK<br/>Publication Date 2000<br/>Format: Books<br/>Hotel reception services / compiled from Front office skills: a practical approach by Vivienne O'Shannessy.ent://SD_ILS/0/SD_ILS:277092024-05-17T23:17:00Z2024-05-17T23:17:00ZCall Number 647.94 HOT<br/>Publication Date 2009<br/>Format: Books<br/>Resort development and management / Chuck Y. Geeent://SD_ILS/0/SD_ILS:43622024-05-17T23:17:00Z2024-05-17T23:17:00Zby Gee, Chuck Y.<br/>Call Number 647.94 GEE<br/>Publication Date 1988<br/>Format: Books<br/>Hotel and motel management and operations / William S. Gray, Salvatore C. Liguori.ent://SD_ILS/0/SD_ILS:1527382024-05-17T23:17:00Z2024-05-17T23:17:00Zby Gray, William S., 1936-<br/>Call Number 647.94068 GRA<br/>Publication Date 2003<br/>Format: Books<br/>Hotel and lodging management : an introduction / Alan T. Stutts, James Wortman.ent://SD_ILS/0/SD_ILS:213592024-05-17T23:17:00Z2024-05-17T23:17:00Zby Stutts, Alan T.<br/>Call Number 647.94068 STU<br/>Publication Date 2006<br/>Summary "Hotel and Lodging Management, Second Edition prepares readers to succeed as managers in the hotel and lodging industry, while developing a solid foundation for a long and successful career. This comprehensive resource combines detailed presentations of each department in a hotel or lodging establishment along with a close examination of organizational structure and the interdependent relationship among departments."--BOOK JACKET.<br/>Format: Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip054/2004027109.html">http://www.loc.gov/catdir/toc/ecip054/2004027109.html</a><br/>Foundations of lodging management / David K. Hayes, Jack D. Ninemeier.ent://SD_ILS/0/SD_ILS:218272024-05-17T23:17:00Z2024-05-17T23:17:00Zby Hayes, David K.<br/>Call Number 647.94068 HAY<br/>Publication Date 2006<br/>Summary "Foundations of Lodging Management describes, clearly and in great detail, how modern hotels are structured and managed. Hoteliers operating today's popular limited- and full-service properties encounter challenges unmatched in recent history. This book tells how hoteliers successfully meet these challenges. Its up-to-date and comprehensive coverage of all areas of hotel operations makes it an excellent choice for initial study of the exciting lodging industry."--BOOK JACKET.<br/>Format: Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0510/2005008365.html">http://www.loc.gov/catdir/toc/ecip0510/2005008365.html</a><br/>Check-in check-out : managing hotel operations / Gary K. Vallen, Jerome J. Vallen.ent://SD_ILS/0/SD_ILS:2733282024-05-17T23:17:00Z2024-05-17T23:17:00Zby Vallen, Gary K.<br/>Call Number 647.94068 VAL<br/>Publication Date 2009<br/>Summary Check-In, Check-Out provides complete coverageof the hotel's front office and all of the support positions that make it work. Organized to reflect how a guest moves through the hotel (reservations, arrival, billing, departure, etc.) this edition provides a broad view of lodging management and covers unique topics such as corporate housing, destination elevators, and trade advertising contracts. Key industry changes are addressed throughout such as hotel technology, the greening of the industry, security issues and automation. Over 200 exhibits illustrate chapter content and help to create a work that both students and professional hoteliers seek out.-- Publisher description.<br/>Format: Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip089/2008003900.html">http://www.loc.gov/catdir/toc/ecip089/2008003900.html</a><br/>Modern hotel operations management / Michael N. Chibili (ed.) ; authors: Latifa Benhadda, Shane de Bruyn, Michael N. Chibili, Conrad Lashley, Saskia Penninga, Bill Rowson.ent://SD_ILS/0/SD_ILS:3008502024-05-17T23:17:00Z2024-05-17T23:17:00Zby Chibili, Michael N., editor.<br/>Call Number 647.94068 MOD<br/>Publication Date 2016<br/>Format: Books<br/>The practical guide to organising events / by Philip Berners.ent://SD_ILS/0/SD_ILS:2765322024-05-17T23:17:00Z2024-05-17T23:17:00Zby Berners, Philip, author.<br/>Call Number 658.456 BER<br/>Publication Date 2017<br/>Format: Books<br/>Housekeeping management / Matt A. Casado.ent://SD_ILS/0/SD_ILS:315972024-05-17T23:17:00Z2024-05-17T23:17:00Zby Casado, Matt A., 1937-<br/>Call Number 647.068 CAS<br/>Publication Date 2012<br/>Format: Books<br/>Hotel operations management / David K. Hayes, Ph.D., Panda Professional Hospitality Education and Training, Okemos, Michigan, Jack D. Ninemeier, Ph.D., Professor Emeritus, The School of Hospitality Business, Michigan State University, East Lansing, Michigan, Allisha A. Miller, Panda Professional Hospitality Education and Training, Okemos, Michigan.ent://SD_ILS/0/SD_ILS:2971092024-05-17T23:17:00Z2024-05-17T23:17:00Zby Hayes, David K., author.<br/>Call Number 647.94068 HAY<br/>Publication Date 2016<br/>Summary Prepare future hotel general managers to efficiently supervise and run a midsize full-service hotel. Hotel Operations Management provides an up-to-date and comprehensive examination of all aspects of hotel administration from the viewpoint of the hotel general manager.<br/>Format: Books<br/>