Search Results for Front office - Narrowed by: Week loan

CTH Front Office Operations [electronic resource].

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Call Number 647.94068 CTH
Publication Date 2010
Summary The Front Office Operations syllabus introduces you to the systems and procedures required for Front Office Operations. It provides an overview of the functions and supervisory aspects of the front office department. You will develop knowledge and skills in departmental procedures as well as understanding the key legislation. The syllabus includes key areas such as reservations procedures, check in and check out procedures, guest accounting and yield management reports, security and safety issues and guest services and communications.The Study Guide, which has been reviewed and endorsed by CTH
Format: Books
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Basic hotel front office procedures / Peter Renner.

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by Renner, Peter Franz, 1943-
Call Number 647.94068 REN
Publication Date 1993 1989
Format: Books

Hotel front office management / James A. Bardi

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by Bardi, James A., 1947-
Call Number 647.94068 BAR
Publication Date 1990
Format: Books

Hotel front office management / James A. Bardi.

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by Bardi, James A., 1947-
Call Number 647.94068 BAR
Publication Date 2003
Format: Books
Table of contents http://www.loc.gov/catdir/toc/wiley022/2002024087.html

Hotel front office management / James A. Bardi.

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by Bardi, James A., 1947-
Call Number 647.94068 BAR
Publication Date 2011
Summary "Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics"--
Format: Books

Hotel front office management / James A. Bardi.

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by Bardi, James A., 1947-
Call Number 647.94068 BAR
Publication Date 2007
Summary "Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fourth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on technology's role in the modernized front office." "Material is logically presented in the order of operations, beginning with an overview of lodging and then progressing through a tour of the today's front office, a review of the guest cycle, and an analysis of guest services. This Fourth Edition includes new sections on hotel risk management, security, and housekeeping management."--BOOK JACKET.
Format: Books
Table of contents http://www.loc.gov/catdir/toc/ecip064/2005033575.html Publisher description http://www.loc.gov/catdir/enhancements/fy0623/2005033575-d.html

Basic hotel front office procedures / Peter Franz Renner

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by Renner, Peter Franz, 1943-
Call Number 647.94068 REN
Publication Date 1989
Format: Books

Front office skills : a practical approach / Vivienne O'Shannessy.

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by O'Shannessy, Vivienne, 1962-
Call Number 647.068 OSH
Publication Date 2009
Summary "A practical guide to front office skills and services in the hospitality industry. Complies with the Hospitality, Tourism and Events Industry Competency Standards"--Provided by publisher.
Format: Books

Managing front office operations / Michael L. Kasavana, Richard M. Brooks.

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by Kasavana, Michael L., 1947-
Call Number 647.94 KAS
Publication Date 2009
Format: Books

Principles of hotel front office operations / Sue Baker, Pam Bradley and Jeremy Huyton.

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by Baker, Sue, 1952-
Call Number 647.94068 BAK
Publication Date 2000
Format: Books

Hotel reception services / compiled from Front office skills: a practical approach by Vivienne O'Shannessy.

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Call Number 647.94 HOT
Publication Date 2009
Format: Books

Resort development and management / Chuck Y. Gee

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by Gee, Chuck Y.
Call Number 647.94 GEE
Publication Date 1988
Format: Books

Hotel and lodging management : an introduction / Alan T. Stutts, James Wortman.

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by Stutts, Alan T.
Call Number 647.94068 STU
Publication Date 2006
Summary "Hotel and Lodging Management, Second Edition prepares readers to succeed as managers in the hotel and lodging industry, while developing a solid foundation for a long and successful career. This comprehensive resource combines detailed presentations of each department in a hotel or lodging establishment along with a close examination of organizational structure and the interdependent relationship among departments."--BOOK JACKET.
Format: Books
Table of contents http://www.loc.gov/catdir/toc/ecip054/2004027109.html

Foundations of lodging management / David K. Hayes, Jack D. Ninemeier.

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by Hayes, David K.
Call Number 647.94068 HAY
Publication Date 2006
Summary "Foundations of Lodging Management describes, clearly and in great detail, how modern hotels are structured and managed. Hoteliers operating today's popular limited- and full-service properties encounter challenges unmatched in recent history. This book tells how hoteliers successfully meet these challenges. Its up-to-date and comprehensive coverage of all areas of hotel operations makes it an excellent choice for initial study of the exciting lodging industry."--BOOK JACKET.
Format: Books
Table of contents http://www.loc.gov/catdir/toc/ecip0510/2005008365.html

Housekeeping management / Matt A. Casado.

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by Casado, Matt A., 1937-
Call Number 647.068 CAS
Publication Date 2012
Format: Books

Hotel operations management / David K. Hayes, Ph.D., Panda Professional Hospitality Education and Training, Okemos, Michigan, Jack D. Ninemeier, Ph.D., Professor Emeritus, The School of Hospitality Business, Michigan State University, East Lansing, Michigan, Allisha A. Miller, Panda Professional Hospitality Education and Training, Okemos, Michigan.

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by Hayes, David K., author.
Call Number 647.94068 HAY
Publication Date 2016
Summary Prepare future hotel general managers to efficiently supervise and run a midsize full-service hotel. Hotel Operations Management provides an up-to-date and comprehensive examination of all aspects of hotel administration from the viewpoint of the hotel general manager.
Format: Books