Search Results for Front office

Hotel front office

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by Braham, Bruce
Call Number 647.94068 BRA
Publication Date 1985
Format: Books

Front office service handbook

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Call Number ARC 647.94068 FRO
Publication Date 1967
Format: Books

CTH Front Office Operations [electronic resource].

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Call Number 647.94068 CTH
Publication Date 2010
Summary The Front Office Operations syllabus introduces you to the systems and procedures required for Front Office Operations. It provides an overview of the functions and supervisory aspects of the front office department. You will develop knowledge and skills in departmental procedures as well as understanding the key legislation. The syllabus includes key areas such as reservations procedures, check in and check out procedures, guest accounting and yield management reports, security and safety issues and guest services and communications.The Study Guide, which has been reviewed and endorsed by CTH
Format: Books
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Basic hotel front office procedures / Peter Renner.

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by Renner, Peter Franz, 1943-
Call Number 647.94068 REN
Publication Date 1993 1989
Format: Books

Hotel front office management / James A. Bardi

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by Bardi, James A., 1947-
Call Number 647.94068 BAR
Publication Date 1990
Format: Books

Hotel front office management / James A. Bardi.

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by Bardi, James A., 1947-
Call Number 647.94068 BAR
Publication Date 2003
Format: Books
Table of contents http://www.loc.gov/catdir/toc/wiley022/2002024087.html

Hotel front office management / James A. Bardi.

2024-05-03T13:30:18Z

by Bardi, James A., 1947-
Call Number 647.94068 BAR
Publication Date 1996
Format: Books

Hotel front office management / James A. Bardi.

2024-05-03T13:30:18Z

by Bardi, James A., 1947-
Call Number 647.94068 BAR
Publication Date 2011
Summary "Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics"--
Format: Books

Hotel front office management / James A. Bardi.

2024-05-03T13:30:18Z

by Bardi, James A., 1947-
Call Number 647.94068 BAR
Publication Date 2007
Summary "Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fourth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on technology's role in the modernized front office." "Material is logically presented in the order of operations, beginning with an overview of lodging and then progressing through a tour of the today's front office, a review of the guest cycle, and an analysis of guest services. This Fourth Edition includes new sections on hotel risk management, security, and housekeeping management."--BOOK JACKET.
Format: Books
Table of contents http://www.loc.gov/catdir/toc/ecip064/2005033575.html Publisher description http://www.loc.gov/catdir/enhancements/fy0623/2005033575-d.html

Basic hotel front office procedures / Peter Franz Renner

2024-05-03T13:30:18Z

by Renner, Peter Franz, 1943-
Call Number 647.94068 REN
Publication Date 1989
Format: Books

Front office operations [digital videorecording] : receive & process reservations.

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by William Angliss Institute of TAFE.
Call Number DVD 647.940068 FRO
Publication Date 2005
Summary This program covers topics such as taking and maintaining reservations, guaranteed and non-guaranteed reservations, changing and cancelling reservations, product knowledge, selling and up-selling, potential reservations problems, handling complaints and more.
Format: Other

Front office operations / by Colin Dix and Chris Baird

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by Dix , Colin
Call Number 647.94 DIX
Publication Date 1988
Format: Books

Introduction to the Front Office and Reception [electronic resource]

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by ClickView (Firm)
Call Number XX(302866.1)
Summary This programme considers the roles and responsibilities of the duty manager, concierge and porter at a five star hotel and contrasts these with duties of the manager of a youth hostel and the general manager of a three and a half star motor inn.
Format: Other
ClickView Player

Introduction to the front office and reception [digital videorecording].

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by Video Education Australasia.
Call Number TR DVD 647.2071 INT
Publication Date 1996
Summary This DVD examines the roles and responsibilities of the duty manager, concierge and porter at a five star hotel and contrasts these with duties of the manager of a youth hostel and the general manager of a 3 1/2 star motor inn.
Format: Other

Front office skills : a practical approach / Vivienne O'Shannessy.

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by O'Shannessy, Vivienne, 1962-
Call Number 647.068 OSH
Publication Date 2009
Summary "A practical guide to front office skills and services in the hospitality industry. Complies with the Hospitality, Tourism and Events Industry Competency Standards"--Provided by publisher.
Format: Books

Managing front office operations / Michael L. Kasavana, Ph. D.

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by Kasavana, Michael L., 1947-, author.
Call Number 647.94068 KAS
Publication Date 2017
Summary The tenth edition features several new sections related to the impact of technology on hotel operations, including information on social media platforms, mobile services, mobile device connectivity issues guests may experience in hotels, mobile payments, and how the Internet of Things will affect guest service. New material has been added on key cards and keyless entry technology. In addition, the section on income statements has been revised to reflect the most recent edition of the Uniform System of Accounts for the Lodging Industry"
Format: Books

Managing front office operations / Michael L. Kasavana, Richard M. Brooks.

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by Kasavana, Michael L., 1947-
Call Number 647.94068 KAS
Publication Date 2001
Format: Books

Front office management and operations / Linsley T. DeVeau ... [et al.].

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by DeVeau, Linsley T., 1951-
Call Number 647.94068 FRO
Publication Date 1996
Format: Books

Managing front office operations / Michael L. Kasavana, Richard M. Brooks.

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by Kasavana, Michael L., 1947-
Call Number 647.94 KAS
Publication Date 2009
Format: Books

Front office operations for hospitality : a contemporary approach / Kate Payne & Denise Schitko.

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by Payne, Kate.
Call Number 647.071193 PAY
Publication Date 2006 2005
Format: Books

Principles of hotel front office operations / Sue Baker, Pam Bradley & Jeremy Huyton.

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by Baker, Sue, 1952-
Call Number 647.94068 BAK
Publication Date 1998
Format: Books

Principles of hotel front office operations / Sue Baker, Pam Bradley & Jeremy Huyton

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by Baker, Sue, 1952-
Call Number 647.94068 BAK
Publication Date 1996
Format: Books

Principles of hotel front office operations / Sue Baker, Pam Bradley and Jeremy Huyton.

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by Baker, Sue, 1952-
Call Number 647.94068 BAK
Publication Date 2000
Format: Books

Hotel reception services / compiled from Front office skills: a practical approach by Vivienne O'Shannessy.

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Call Number 647.94 HOT
Publication Date 2009
Format: Books

HIPAA handbook for registration and front office staff : understanding the privacy and security regulations / Kate Borten, CISSP, CISM.

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by Borten, Kate, author.
Call Number 344.73041 23
Publication Date 2013
Format: Electronic Resources
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Harness the power of reflection [electronic resource] : continuous school improvement from the front office to the classroom / Ron Nash.

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by Nash, Ron, 1949-
Call Number 371.207 22
Publication Date 2011
Summary "Harness the Power of Reflections aims to get students engaged and passionate about their own learning by first getting teachers and administrators involved in a continuous-improvement professional development program. Going beyond the classroom and into the offices of school personnel, this book stresses the importance of each educator's own continuous-improvement journey as a means of best serving the needs of students. This book provides a framework for evaluating a school organization and processes a school can implement in order to foster organizational dedication to ongoing, schoolwide improvement"--Provided by publisher.
Format: Electronic Resources
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Protecting intellectual freedom in your school library [electronic resource] : scenarios from the front lines / Pat R. Scales for the Office for Intellectual Freedom.

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by Scales, Pat.
Call Number 025.213 22
Publication Date 2009
Format: Electronic Resources
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Protecting intellectual freedom in your academic library [electronic resource] : scenarios from the front lines / Barbara M. Jones for the Office for Intellectual Freedom.

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by Jones, Barbara M. (Barbara Minette), 1946-
Call Number 027.70973 22
Publication Date 2009
Format: Electronic Resources
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Never a dull day [digital videorecording] : careers in hospitality / writer/producer/director, Christine Rogers.

2024-05-03T13:30:18Z

by Rogers, Christine.
Call Number TR DVD 647.94023 NEV
Publication Date 1999
Summary In this video a number of young people, working in the hospitality industry, talk about their jobs and the training involved. Areas covered include: front office, food and beverage, cooking, housekeeping, security and gaming.
Format: Other

Resort development and management / Chuck Y. Gee

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by Gee, Chuck Y.
Call Number 647.94 GEE
Publication Date 1988
Format: Books

Front Desk Management [electronic resource].

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by Perry, Lewis.
Call Number XX(158123.1)
Publication Date 2008
Format: Electronic Resources
Click here to view book

Hotel Accommodation Management

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by Wood, Roy C., 1959-, editor.
Call Number 647.94068 HOT
Publication Date 2017
Format: Electronic Resources
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QuickTime for .NET and COM developers / John Cromie.

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by Cromie, John, 1961-
Call Number 006.6865 22
Publication Date 2006
Summary The first book to show Windows media developers how to use the market-leading QuickTime software.
Format: Electronic Resources
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Hotel and motel management and operations / William S. Gray, Salvatore C. Liguori.

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by Gray, William S., 1936-
Call Number 647.94068 GRA
Publication Date 2003
Format: Books

Sound targets [electronic resource] : American soldiers and music in the Iraq war / Jonathan Pieslak.

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by Pieslak, Jonathan R.
Call Number 956.704438 22
Publication Date 2009
Summary Though a part of American soldiers' lives since the Revolutionary War, by World War II music could be broadcast to the front. Today it accompanies soldiers from the recruiting office to the battlefield. For this book, Jonathan Pieslak interviewed returning veterans to learn about the place of music in the Iraq War and in contemporary American military culture in general. Pieslak describes how American soldiers hear, share, use, and produce music both on and off duty. He studies the role of music from recr.
Format: Electronic Resources
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Hotel and lodging management : an introduction / Alan T. Stutts, James Wortman.

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by Stutts, Alan T.
Call Number 647.94068 STU
Publication Date 2006
Summary "Hotel and Lodging Management, Second Edition prepares readers to succeed as managers in the hotel and lodging industry, while developing a solid foundation for a long and successful career. This comprehensive resource combines detailed presentations of each department in a hotel or lodging establishment along with a close examination of organizational structure and the interdependent relationship among departments."--BOOK JACKET.
Format: Books
Table of contents http://www.loc.gov/catdir/toc/ecip054/2004027109.html

Guard force management / Lucien G. Canton.

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by Canton, Lucien G.
Call Number 363.289068 22
Publication Date 2003
Summary Guard Force Management looks at the contract guard force as a business and demonstrates how current management techniques can be used to improve efficiency and increase profitability. The author takes proven management principles and applies them to the competitive security industry. This updated edition includes an entirely new chapter on preparation and response to crisis in order to maintain business continuity. The book focuses on administrative and financial functions that are frequently neglected in guard companies, and discusses planning and conducting guard operations in detail.
Format: Electronic Resources
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Foundations of lodging management / David K. Hayes, Jack D. Ninemeier.

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by Hayes, David K.
Call Number 647.94068 HAY
Publication Date 2006
Summary "Foundations of Lodging Management describes, clearly and in great detail, how modern hotels are structured and managed. Hoteliers operating today's popular limited- and full-service properties encounter challenges unmatched in recent history. This book tells how hoteliers successfully meet these challenges. Its up-to-date and comprehensive coverage of all areas of hotel operations makes it an excellent choice for initial study of the exciting lodging industry."--BOOK JACKET.
Format: Books
Table of contents http://www.loc.gov/catdir/toc/ecip0510/2005008365.html

The eight-language tourism dictionary [electronic resource] : an essential guide for every tourist of the world.

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by Bajger, Christopher.
Call Number 910.3 23
Publication Date 2011
Summary Get your hands on the brand-new "Eight-language tourism dictionary". The topics in the book are treated in eight languages-English, German, French, Spanish, Italian, Polish, Czech and Slovak. This book includes all the most useful word phrases and sentences a tourist will need for a variety of situations. We believe that everyone can appreciate the value of being able to communicate in other languages and uncover the beauty of the words and phrases which emerge from everyday life. The reader ...
Format: Electronic Resources
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Check-in check-out : managing hotel operations / Gary K. Vallen, Jerome J. Vallen.

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by Vallen, Gary K.
Call Number 647.94068 VAL
Publication Date 2009
Summary Check-In, Check-Out provides complete coverageof the hotel's front office and all of the support positions that make it work. Organized to reflect how a guest moves through the hotel (reservations, arrival, billing, departure, etc.) this edition provides a broad view of lodging management and covers unique topics such as corporate housing, destination elevators, and trade advertising contracts. Key industry changes are addressed throughout such as hotel technology, the greening of the industry, security issues and automation. Over 200 exhibits illustrate chapter content and help to create a work that both students and professional hoteliers seek out.-- Publisher description.
Format: Books
Table of contents only http://www.loc.gov/catdir/toc/ecip089/2008003900.html

The culture and ethnicity of nineteenth century baseball / Jerrold I. Casway.

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by Casway, Jerrold I., author.
Call Number 796.357097309034 23
Publication Date 2017
Summary "The emergence of baseball as the "national pastime" established the dynamics of spectator sports. Evolving in an urban landscape, the game attracted a dedicated fan base and enshrined the sports hero as a national celebrity. The effect Irish-American players had on how the game was played and their support of Jim Crow culture shaped baseball"--
Format: Electronic Resources
http://ezproxy.angliss.edu.au/login?url=http://ezproxy.angliss.edu.au/login?direct=true&scope=site&db=nlebk&AN=1521253

The Irish presidency : power, ceremony and politics / editors, John Coakley and Kevin Rafter ; foreword by Michael D. Higgins.

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by Coakley, John.
Call Number 941.7 23 22
Publication Date 2013
Summary Although the office of President of Ireland has attracted a great deal of public attention, especially since the election of Mary Robinson in 1990, the presidency has been the subject of little analysis. This gap in our knowledge of Irish politics is filled by this timely collection, which brings together a set of studies that explore the political role of the Irish presidency from a comparative perspective. The background to the creation of the presidency in 1937 is considered alongside a detailed assessment of the political, social and symbolic functions of the office. The con.
Format: Electronic Resources
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María, daughter of immigrants [electronic resource] / María Antonietta Berriozábal.

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by Berriozábal, María Antonietta, 1941-
Call Number 976.4063092
Publication Date 2012
Summary More than a memoir of personal and political achievements, this volume chronicles a family's development from Mexican immigrants to American leaders. Written in an authentic and unique voice, this book describes how the author's Mexican parents, Apolinar and Sixta, instilled a love of learning, a desire to excel, and a commitment to community in their children. Relating how her heritage and upbringing allowed her to lead her community and promote social justice, the author conveys a courageous story of hope, love, faith, and a fighting spirit long committed to social and environmental justice, regardless of the personal cost.
Format: Electronic Resources
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Stress Proof Your Life [electronic resource] : 52 Brilliant Ideas for Taking Control.

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by Wilson, Elisabeth.
Call Number 155.9042
Publication Date 2007
Summary Stress proof your life is for people who struggle to find time for a shower, much less a bath. The ones who worry that stress is affecting their health and relationships. Or they would worry if they weren''t so knackered.
Format: Electronic Resources
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Modern hotel operations management / Michael N. Chibili (ed.) ; authors: Latifa Benhadda, Shane de Bruyn, Michael N. Chibili, Conrad Lashley, Saskia Penninga, Bill Rowson.

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by Chibili, Michael N., editor.
Call Number 647.94068 MOD
Publication Date 2016
Format: Books

Risk management in finance [electronic resource] : six sigma and other next-generation techniques / Anthony Tarantino, Deborah Cernauskas.

2024-05-03T13:30:18Z

by Tarantino, Anthony, 1949-
Call Number 658.155 22
Publication Date 2009
Summary This new book helps professionals in the financial sector implement risk management processes, shows organizations how to enable data driven decision making, and provides an introduction to quality control methods such as Six Sigma and Total Quality Management (TQM). Examples and real-world case studies are included throughout. Dr. Anthony Tarantino (San Jose, CA) is currently with IBM's Governance, Risk, and Compliance Center of Competence. Dr. Deborah Cernauskas (Downers Grove, IL) is a risk management consultant for IBM.
Format: Electronic Resources
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Guns against the Reich : memoirs of an artillery officer on the Eastern Front / Petr Mikhin ; translator Bair Irincheev ; English text Stuart Britton.

2024-05-03T13:30:18Z

by Mikhin, Petr.
Call Number 940.54217092 22
Publication Date 2010
Format: Electronic Resources
http://ezproxy.angliss.edu.au/login?direct=true&scope=site&db=nlebk&AN=458375

The practical guide to organising events / by Philip Berners.

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by Berners, Philip, author.
Call Number 658.456 BER
Publication Date 2017
Format: Books

The Practical Guide to Organising Events.

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by Berners, Philip.
Call Number 394.2068
Publication Date 2017
Format: Electronic Resources
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Hospitality and Tourism [electronic resource] : Synergizing Creativity and Innovation in Research

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by Sumarjan, Norzuwana.
Call Number XX(158488.1)
Publication Date 2013
Summary Hospitality and tourism managementSustainable approach of fishing tourism in Kenyir Lake M.A. Alias, N.A. Ahmad, M.A. Ahmad & F.H. Muhammad SafriAn overview of Yield Management practices among the front office employees in five-star hotels D.A.A. Mohd Asri & N. SumarjanWork motivation and job satisfaction of middle level management at five-star hotels in Kuala Lumpur M.F. NurDalila, S.M. Radzi & Z. OthmanCorporate Social Responsibility (CSR) activities, brand image and hotel guest retention N.Z. Othman & M.A. Hemdi
Format: Electronic Resources
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Modern Hotel Operations Management / Michael N. Chibili (Ed.).

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by Chibili, Michael N., editor.
Call Number 647.94068 MOD
Publication Date 2017
Format: Electronic Resources
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Managing Consumer Services [electronic resource] : Factory or Theater?

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by Baglieri, Enzo.
Call Number 658.812
Publication Date 2014
Summary This book presents latest research on the evolution of consumer services, as these services continue to become a larger part of the economy in the world. Four core focal points lead the central message of the book: first, the?convergence of back and front offices; second, placing the client as a fundamental input of services production and delivery process, and ''industrializing''?the?customers''?role?to?combine?efficiency?and experience; third, the constitution and role of inputs necessary for the configuration, production and delivery of the service,?with the crucial role?of ''operationalizi
Format: Electronic Resources
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On-premise catering [electronic resource] : hotels, convention centers, arenas, clubs, and more / Patti J. Shock, John M. Stefanelli, Cheryl Sgovio.

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by Shock, Patti J.
Call Number 642.4
Publication Date 2011
Summary The only complete, in-depth guide to contemporary on-premise catering principles and practices On-premise catering is an essential part of the fast-growing catering and events industry, and this is the only guide that covers all the essential skills and knowledge a professional needs to succeed in the field. Written by three top catering experts and educators, On-Premise Catering is the definitive guide to catering in hotels, banquet halls, wedding facilities, conference centers, private clubs, and other venues. This new Second Edition has been thoroughly updated and revised to cover modern technological trends in the industry, including online marketing, social media, and digital proposals, as well as modern décor, effective menu writing, catering in stadiums and casinos, and more.Fully updated to keep pace with current industry trends and practicesCovers all aspects of on-premise catering, from food and beverage service, room setup, and décor, to staffing, marketing, and financial controlsIdeal for caterers, event professionals, chefs working in on-premise facilities, and students in culinary, hospitality, and foodservice management programs On-premise catering requires a broad range of knowledge, from accounting and marketing basics to event coordination and management skills, and this book provides all the information students and professionals need to succeed in this exciting and dynamic field.
Format: Electronic Resources
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Housekeeping management / Matt A. Casado.

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by Casado, Matt A., 1937-
Call Number 647.068 CAS
Publication Date 2012
Format: Books

How to Open & Operate a Financially Successful Specialty Retail & Gourmet Foods Shop.

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by Brown, Douglas.
Call Number 641.300681
Publication Date 2016
Format: Electronic Resources
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Flip the Funnel : How to Use Existing Customers to Gain New Ones.

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by Jaffe, Joseph.
Call Number 658.872
Publication Date 2010
Summary Why customer retention is the new acquisition If there's anything the recession of 2009 taught us, it was theimportance of investing in our customers, but when was this anydifferent? So says Joseph Jaffe, bestselling author of LifeAfter the 30-Second Spot and Join the Conversation, anda leading expert and thought leader on new media and social media.In most businesses, it costs roughly five-to-ten times more toacquire a new customer than it does to retain an existing one, andyet companies continue to disproportionately spend their budgetsinto the "wrong" end of the funnel - the mass media orawareness side. What we haven't paid enough attention to is the "right" end ofthe funnel-the word-of-mouth component that essentially acts as amultiplier for future business. The economic impact of an active,engaged and loyal customer is tremendous. And the same is true of the opposite scenario, namely the impactof angry customers and negative word-of-mouth or referrals. It isthis thinking that Jaffe has channeled to challenge marketers to"flip the funnel" once and for all. With a renewed focus and energyon customer experience, it is possible to grow your sales, whiledecreasing your budget - in other words, getting more fromless. Engaging a few customers to spread the word to many. Using this new "flipped funnel" model, together with a set ofnew rules of customer service and a revolutionary customer referraland activation process, you'll learn how to transform your existingcustomers into your best salespeople. In addition, Jaffe willexplain how to best introduce and combine both digital and socialmedia tools to boost your loyalty arsenal, deploy "influencermarketing" and implement word-of-mouth strategies that inspire yourloyal, opinionated, and most vocal customers to become credible,persuasive, and influential endorsers of your products andservices. Explains how to cut your marketing budget AND grow sales!Illustrates practical ways to use existing customers to reachout to new prospectsOutlines the authentic role of social mediaDemonstrates key ideas with rich, real life examples includingComcast, Apple, The Obama Campaign, Dell, Panasonic, AmericanAirlines, Delta Airlines, Johnson & Johnson, Coca-Cola andmany, many moreWritten by one of the most sought-after consultants, keynotespeakers, and thought-leaders on new marketing change andinnovation; renowned blogger and podcaster at Jaffe Juice(www.jaffejuice.com) and host/presenter of web video show,JaffeJuiceTV (www.jaffejuice.tv) Visit www.flipthefunnelnow.com to join the conversation.
Format: Electronic Resources
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Hotel operations management / David K. Hayes, Ph.D., Panda Professional Hospitality Education and Training, Okemos, Michigan, Jack D. Ninemeier, Ph.D., Professor Emeritus, The School of Hospitality Business, Michigan State University, East Lansing, Michigan, Allisha A. Miller, Panda Professional Hospitality Education and Training, Okemos, Michigan.

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by Hayes, David K., author.
Call Number 647.94068 HAY
Publication Date 2016
Summary Prepare future hotel general managers to efficiently supervise and run a midsize full-service hotel. Hotel Operations Management provides an up-to-date and comprehensive examination of all aspects of hotel administration from the viewpoint of the hotel general manager.
Format: Books

The Restaurant Manager's Handbook : How to Set Up, Operate, and Manage a Financially Successful Food Service Operation.

2024-05-03T13:30:18Z

by Brown, Douglas Robert, 1960- 1960-, author.
Call Number 642.5 BRO
Publication Date 2007
Summary The multiple award-winning Restaurant Manager's Handbook is the best-selling book on running a successful food service operation. Now in the 4th completely revised edition, nine new chapters detail restaurant layout, new equipment, principles for creating a safer work environment, and new effective techniques to interview, hire, train, and manage employees. We provide a new chapter on tips and IRS regulations as well as guidance for improved management, new methods to increase your bottom line by expanding the restaurant to include on- and off-premise catering operations. We've added new chapters offering food nutrition guidelines and proper employee training. The Fourth Edition of the Restaurant Manager's Handbook is an invaluable asset to any existing restaurant owner or manager as well as anyone considering a career in restaurant management or ownership. All existing chapters have new and updated information. This includes extensive material on how to prepare a restaurant for a potential sale. There is even a section on franchising. You will find many additional tips to help restaurant owners and managers learn to handle labor and operational expenses, rework menus, earn more from better bar management, and introduce up-scale wines and specialties for profit. You will discover an expanded section on restaurant marketing and promotion plus revised accounting and budgeting tips. This new edition includes photos and information from leading food service manufacturers to enhance the text. Anyone in the food service industry will rely on this book in everyday operations. Its 28 chapters cover the entire process of a restaurant start-up and ongoing management in an easy-to-understand way, pointing out methods to increase your chances of success and showing how to avoid the many mistakes arising from being uninformed and inexperienced that can doom a restaurateur's start-up. You will have at your fingertips profitable menu planning, sample restaurant floor plans and diagrams, successful kitchen management, equipment layout and planning, food safety, Hazardous and Critical Control Point (HACCP) information, and successful beverage management. Learn how to set up computer systems to save time and money and get brand new IRS tip-reporting requirements, accounting and bookkeeping procedures, auditing, successful budgeting and profit planning development. You will be able to generate high profile public relations and publicity, initiate low cost internal marketing ideas, and low- and no-cost ways to satisfy customers and build sales. The companion CD-ROM is not available for download with this electronic version of the book but it may be obtained separately by contacting Atlantic Publishing Group at sales@atlantic-pub.com. Atlantic Publishing is a small, independent publishing company based in Ocala, Florida. Founded over twenty years ago in the company president's garage, Atlantic Publishing has grown to become a renowned resource for non-fiction books. Today, over 450 titles are in print covering subjects such as small business, healthy living, management, finance, careers, and real estate. Atlantic Publishing prides itself on producing award winning, high-quality manuals that give readers up-to-date, pertinent information, real-world examples, and case studies with expert advice. Every book has resources, contact information, and web sites of the products or companies discussed. This Atlantic Publishing eBook was professionally written, edited, fact checked, proofed and designed. The print version of this book is 1000 pages and you receive exactly the same content. Over the years our books have won dozens of book awards for content, cover design and interior design including the prestigious Benjamin Franklin award for excellence in publishing. We are proud of the high quality of our books and hope you will enjoy this eBook version.
Format: Electronic Resources
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