Search Results for Front office operations - Narrowed by: Standard shelving location

Front office operations [digital videorecording] : receive & process reservations.

2024-05-19T01:46:33Z

by William Angliss Institute of TAFE.
Call Number DVD 647.940068 FRO
Publication Date 2005
Summary This program covers topics such as taking and maintaining reservations, guaranteed and non-guaranteed reservations, changing and cancelling reservations, product knowledge, selling and up-selling, potential reservations problems, handling complaints and more.
Format: Other

Front office operations / by Colin Dix and Chris Baird

2024-05-19T01:46:33Z

by Dix , Colin
Call Number 647.94 DIX
Publication Date 1988
Format: Books

Managing front office operations / Michael L. Kasavana, Ph. D.

2024-05-19T01:46:33Z

by Kasavana, Michael L., 1947-, author.
Call Number 647.94068 KAS
Publication Date 2017
Summary The tenth edition features several new sections related to the impact of technology on hotel operations, including information on social media platforms, mobile services, mobile device connectivity issues guests may experience in hotels, mobile payments, and how the Internet of Things will affect guest service. New material has been added on key cards and keyless entry technology. In addition, the section on income statements has been revised to reflect the most recent edition of the Uniform System of Accounts for the Lodging Industry"
Format: Books

Front office management and operations / Linsley T. DeVeau ... [et al.].

2024-05-19T01:46:33Z

by DeVeau, Linsley T., 1951-
Call Number 647.94068 FRO
Publication Date 1996
Format: Books

Managing front office operations / Michael L. Kasavana, Richard M. Brooks.

2024-05-19T01:46:33Z

by Kasavana, Michael L., 1947-
Call Number 647.94068 KAS
Publication Date 2001
Format: Books

Managing front office operations / Michael L. Kasavana, Richard M. Brooks.

2024-05-19T01:46:33Z

by Kasavana, Michael L., 1947-
Call Number 647.94 KAS
Publication Date 2009
Format: Books

Front office operations for hospitality : a contemporary approach / Kate Payne & Denise Schitko.

2024-05-19T01:46:33Z

by Payne, Kate.
Call Number 647.071193 PAY
Publication Date 2006 2005
Format: Books

Principles of hotel front office operations / Sue Baker, Pam Bradley & Jeremy Huyton.

2024-05-19T01:46:33Z

by Baker, Sue, 1952-
Call Number 647.94068 BAK
Publication Date 1998
Format: Books

Principles of hotel front office operations / Sue Baker, Pam Bradley & Jeremy Huyton

2024-05-19T01:46:33Z

by Baker, Sue, 1952-
Call Number 647.94068 BAK
Publication Date 1996
Format: Books

Principles of hotel front office operations / Sue Baker, Pam Bradley and Jeremy Huyton.

2024-05-19T01:46:33Z

by Baker, Sue, 1952-
Call Number 647.94068 BAK
Publication Date 2000
Format: Books

Resort development and management / Chuck Y. Gee

2024-05-19T01:46:33Z

by Gee, Chuck Y.
Call Number 647.94 GEE
Publication Date 1988
Format: Books

Hotel and motel management and operations / William S. Gray, Salvatore C. Liguori.

2024-05-19T01:46:33Z

by Gray, William S., 1936-
Call Number 647.94068 GRA
Publication Date 2003
Format: Books

Foundations of lodging management / David K. Hayes, Jack D. Ninemeier.

2024-05-19T01:46:33Z

by Hayes, David K.
Call Number 647.94068 HAY
Publication Date 2006
Summary "Foundations of Lodging Management describes, clearly and in great detail, how modern hotels are structured and managed. Hoteliers operating today's popular limited- and full-service properties encounter challenges unmatched in recent history. This book tells how hoteliers successfully meet these challenges. Its up-to-date and comprehensive coverage of all areas of hotel operations makes it an excellent choice for initial study of the exciting lodging industry."--BOOK JACKET.
Format: Books
Table of contents http://www.loc.gov/catdir/toc/ecip0510/2005008365.html

Hotel front office management / James A. Bardi.

2024-05-19T01:46:33Z

by Bardi, James A., 1947-
Call Number 647.94068 BAR
Publication Date 2007
Summary "Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fourth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on technology's role in the modernized front office." "Material is logically presented in the order of operations, beginning with an overview of lodging and then progressing through a tour of the today's front office, a review of the guest cycle, and an analysis of guest services. This Fourth Edition includes new sections on hotel risk management, security, and housekeeping management."--BOOK JACKET.
Format: Books
Table of contents http://www.loc.gov/catdir/toc/ecip064/2005033575.html Publisher description http://www.loc.gov/catdir/enhancements/fy0623/2005033575-d.html

Modern hotel operations management / Michael N. Chibili (ed.) ; authors: Latifa Benhadda, Shane de Bruyn, Michael N. Chibili, Conrad Lashley, Saskia Penninga, Bill Rowson.

2024-05-19T01:46:33Z

by Chibili, Michael N., editor.
Call Number 647.94068 MOD
Publication Date 2016
Format: Books

Housekeeping management / Matt A. Casado.

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by Casado, Matt A., 1937-
Call Number 647.068 CAS
Publication Date 2012
Format: Books