Search Results for Management - Narrowed by: Week loan

Managing visitor attractions / Edited by Alan Fyall, Brian Garrod, Anna Leask and Stephen Wanhill.

2024-05-21T06:00:24Z

by Fyall, Alan, editor.
Call Number 338.4791068 MAN
Publication Date 2022
Summary "Visitor attractions represent a complex sector of the tourism industry and are the catalytic focus for the development of tourism infrastructure and services. The third edition of this successful text investigates these issues further and provides more solutions and suggestions for the present and future. With contributions from around the world, this is an essential text for undergraduate and postgraduate students of visitor attraction management, written by subject specialists with a wealth of experience in this field"--
Format: Books

Accounting essentials for hospitality managers / Chris Guilding and Kate Mingjie Ji.

2024-05-21T06:00:24Z

by Guilding, Chris, author.
Call Number 657.837 GUI
Publication Date 2022
Summary "For non-accountant hospitality managers, accounting and financial management is often perceived as an inaccessible part of the business. Yet having a grasp of accounting basics is a key part of management. Using an 'easy-to-read' style, this book provides a comprehensive overview of the most relevant accounting techniques and information for hospitality managers. It demonstrates how to organise and analyse accounting data to help make informed decisions with confidence. With its highly practical approach, this new 4th Edition: Quickly develops the reader's ability to adeptly use and interpret accounting information to enhance organisational decision making and control. Demonstrates how an appropriate analysis of financial reports can drive your business strategy forward from a well-informed base. Presents new accounting problems in the context of a range of countries and currencies throughout. Develops mastery of the key accounting concepts through financial decision making cases that take a hospitality manager's perspective on a range of issues. Includes accounting problems at the end of each chapter to be used to test knowledge and apply understanding to real life situations. Offers extensive web support for instructors and students that includes PowerPoint slides, solutions to end of chapter problems, test bank and additional exercises. The book is written in an accessible and engaging style and structured logically with useful features throughout to aid students' learning and understanding. It is a key resource for all future hospitality managers"--
Format: Books

Festival & special event management essentials / Johnny Allen, Robert Harris, Leo Jago.

2024-05-21T06:00:24Z

by Allen, Johnny, author.
Call Number 658.456 ALL
Publication Date 2021
Summary This book serves as a concise yet comprehensive, step-by-step handbook for modern event management. This Essentials edition gives students contemporary lessons and insights that they can relate to. It brings theory to life through copious practical examples, illustrative diagrams and unique case studies demonstrating best practices and pitfalls. Industry experts from across APAC?s event planning sector have contributed content to key contemporary topics including sustainability, risk management, project management and strategic alignment to client goals.
Format: Books

Innovation accounting : a practical guide for measuring your innovation ecosystem's performance / Dan Toma, Esther Gons.

2024-05-21T06:00:24Z

by Toma, Dan, author.
Call Number 658.4063 TOM
Publication Date 2021
Format: Books

Business analytics : methods, models, and decisions / James R. Evans.

2024-05-21T06:00:24Z

by Evans, James R. (James Robert), 1950-, author.
Call Number 658.4033 EVA
Publication Date 2021
Summary "Business Analytics teaches the fundamental concepts of modern business analytics and provides vital tools in understanding how data analysis works in today's organizations. Author James Evans takes a fair and comprehensive, approach, examining business analytics from both descriptive and predictive perspectives. Students learn how to apply basic principles, communicate with analytics professionals, and effectively use and interpret analytic models to make better business decisions. And included access to commercial grade analytics software gives students real-world experience and career-focused value. As such, the 3rd Edition has gone through an extensive revision and now relies solely on Excel, enhancing students' skills in the program and basic understanding of fundamental concepts. Additionally, Analytic Solver can now be found in online supplements to accommodate any new software updates, so students are prepared to use these same tools when they graduate." -- Provided by publisher.
Format: Books

Farmers or hunter-gatherers? : the Dark emu debate / Peter Sutton and Keryn Walshe.

2024-05-21T06:00:24Z

by Sutton, Peter, 1946-, author.
Call Number 305.89915 SUT
Publication Date 2021
Summary An authoritative study of pre-colonial Australia that dismantles and reframes popular narratives of First Nations land management and food production. Australians' understanding of Aboriginal society prior to the British invasion from 1788 has been transformed since the publication of Bruce Pascoe's Dark Emu in 2014. It argued that classical Aboriginal society was more sophisticated than Australians had been led to believe because it resembled more closely the farming communities of Europe. In Farmers or Hunter-gatherers? Peter Sutton and Keryn Walshe ask why Australians have been so receptive to the notion that farming represents an advance from hunting and gathering. Drawing on the knowledge of Aboriginal elders, previously not included within this discussion, and decades of anthropological scholarship, Sutton and Walshe provide extensive evidence to support their argument that classical Aboriginal society was a hunter-gatherer society and as sophisticated as the traditional European farming methods. Farmers or Hunter-gatherers? asks Australians to develop a deeper understanding and appreciation of Aboriginal society and culture.
Format: Regular print

Principles of marketing / Armstrong, Denize, Volkov, Adam, Kotler, Ang, Love, Doherty, Van Esch.

2024-05-21T06:00:24Z

by Armstrong, Gary, author.
Call Number 658.5 PRI
Publication Date 2021
Summary Annotation. This best-selling and marketing-leading product introduces marketing through the lens of creating value for customers. With engaging real-world examples and information, Principles of Marketing shows students how customer value - creating it and capturing it - drives every effective marketing strategy. The 8th Edition reflects the latest trends in marketing, including new coverage on online, social media, mobile, and other digital technologies to build customer engagement, brand community and sales, as well as wider coverage of cases and examples from an Australian perspective.
Format: Books

The handbook of diverse economies / edited by J.K. Gibson-Graham, Institute for Culture and Society, Western Sydney University, Australia, Kelly Dombroski, University of Canterbury, New Zealand.

2024-05-21T06:00:24Z

by Gibson-Graham, J. K., editor.
Call Number 338.9 HAN
Publication Date 2020
Summary "Theorising and illustrating diverse, more-than-capitalist economies, this broad-ranging Handbook presents ways in which it is possible to imagine and enact other ways of being. It gathers together empirical examples of diverse economic practices and experiments from across the world, framed by in-depth discussions of key theoretical concepts. Organised into thematic sections, the Handbook moves from looking at diverse forms of enterprise, to labour, transactions, property, and finance as well as decentred subjectivity and diverse economies methodology. Chapters present a wide diversity of economic practices that make up contemporary economies, many of which are ignored or devalued by mainstream economic theory. Pushing the boundaries of economic thinking to include more than human labour and human/non-human interdependence, it highlights the challenges of enacting ethical economies in the face of dominant ways of thinking and being. Economic geography, political economy and development studies scholars will greatly appreciate the empirical examples of diverse economic practices blended with theory throughout the Handbook. It will also benefit policy-makers and practitioners working within diverse economies, or looking to create more ethical ways of living"--
Format: Books

The economics of recreation, leisure and tourism / John Tribe.

2024-05-21T06:00:24Z

by Tribe, John, author.
Call Number 338.4791 TRI
Publication Date 2020
Summary "One of the leading texts in the field, The Economics of Recreation, Leisure and Tourism is the ideal introduction to the fundamentals of economics in these industries, helping you to enjoy and pass an economics module as part of tourism, recreation, events or sport management degrees. International in its outlook, it will equip you with vital skills and knowledge for your future career as well as critical skills to help you understand and help tackle crucial challenges facing the world. It is written in a clear and engaging style that assumes no prior knowledge of economics. It applies economic theory to a range of tourism industry issues at the consumer, business, national and international level by using topical examples to give the theory real-world context. This book is richly illustrated with diagrams and contains a range of features such as international case studies showcasing current issues, review questions and extracts from journals to aid understanding and further knowledge, as well as new data and statistics. It concludes with a powerful critique of traditional economics and a set of twenty-one issues that demand action. This sixth edition has been revised and updated to include: Recent and time series international economic data to provide a sense of the dynamics of world economies. Topical analysis to aid decision making for industry, governments and pressure groups. A renewed emphasis on environmental and climate change issues New and revised international case studies that demonstrate theoretical principles of economics as applied to the sector. Companion website with PowerPoint slides"--
Format: Books

Cultural tourism / Hilary du Cros and Bob McKercher.

2024-05-21T06:00:24Z

by Du Cros, Hilary, author.
Call Number 338.4791 DU
Publication Date 2020
Summary "Cultural Tourism remains the only book to bridge the gap between cultural tourism and cultural and heritage management. The first edition illustrated how heritage and tourism goals can be integrated in a management and marketing framework to produce sustainable cultural tourism. The current edition takes this further to base the discussion of cultural tourism in the theory and practice of cultural and heritage management (CM and CHM), under the understanding that for tourism to thrive, a balanced approach to the resource base it uses must be maintained. An 'umbrella approach' to cultural tourism represents a unique feature of the book, proposing solutions to achieve an optimal outcome for all sectors. Reflecting the many important developments in the field this new edition has been completely revised and updated in the following ways: New content on increasingly relevant topics including; sustainability, climate change, the threat of de-globalisation, overtourism and social media; New sections on experience creation, accessibility and inclusivity, as well as expanded material on creative industries and new management challenges; New international case studies and tried-and-tested assignment exercises have been added to every chapter. Written by experts in both tourism and cultural heritage management, this book will enable professionals and students to gain a better understanding of their own and each other's roles in achieving sustainable cultural tourism. It provides a blueprint for producing top-quality, long-term cultural tourism products"--
Format: Books

Operations management.

2024-05-21T06:00:24Z

by Jones, Peter, author.
Call Number 658.812 JON
Publication Date 2020
Format: Books

Human resource management : strategy and practice / Alan Nankervis, Marian Baird, Jane Coffey and John Shields.

2024-05-21T06:00:24Z

by Nankervis, Alan R, author.
Call Number 658.3 NAN
Publication Date 2020
Summary The Australian HR Institute (AHRI) endorsed Human Resource Management: Strategy and Practice 10th edition is the leading resource in the upper level management market that provides a strong conceptual and practical framework for students of human resource management. A new edition of this popular title provides opportunity to reinforce our position as market leader by providing updated content that is relevant and useful to learners and to also provide a new digital learning solution in Mindtap to a market with a growing interest in digital delivery. The 10th edition retains the successful integrative strategic HRM (SHRM) model and includes new content on HRM models and contemporary issues. The new MindTap course introduces interactive, skills based activities as well as new opportunities for student engagement and revision. AHRI endorsement has also continued for the 10th edition.
Format: Books

Tourism management / Stephen J. Page.

2024-05-21T06:00:24Z

by Page, Stephen, 1963-, author.
Call Number 338.4791 PAG
Publication Date 2019
Summary One of the leading texts in the field, 'Tourism Management' is the ideal introduction to the fundamentals of tourism as you study for a degree, diploma or single module in the subject with a global focus. It is written in an engaging style that assumes no prior knowledge of tourism and builds up your understanding as you progress through this wide-ranging global review of the principles of managing tourism. It traces the evolution and future development of tourism and the challenges facing tourism managers in this fast-growing sector of the world economy. This updated book is highly illustrated with diagrams and colour images, and contains short case studies of contemporary themes of interest, as well as new data, statistics, weblinks to key reports and industry studies.
Format: Books

The study skills handbook / Stella Cottrell.

2024-05-21T06:00:24Z

by Cottrell, Stella, author.
Call Number 378.17 COT
Publication Date 2019
Summary "This is the ultimate guide to study skills, written by million copy bestselling author Stella Cottrell. Her tried and tested approach, based on over twenty years' experience of working with students, has helped over a million students to achieve their potential. When it comes to studying, there is no one-size-fits-all approach. This engaging and accessible guide shows students how to tailor their learning to their individual needs in order to boost their grades, build their confidence and increase their employability. Fully revised for the fifth edition, it contains everything students need to succeed. This is an invaluable resource for undergraduate students of all disciplines, and is also ideal for postgraduates, mature students and international students. It prepares students for what to expect before, during and after their studies at university." -- Provided by publisher.
Format: Books

Project management in practice : for certificate IV and diploma courses. / Neil Pearson, Erik W Larson, Clifford F Gray.

2024-05-21T06:00:24Z

by Pearson, Neil, author.
Call Number 658.404 PEA
Publication Date 2019
Summary The second edition of Project Management in Practice: For Certificate IV and Diploma courses builds on the strengths of the popular first edition. Closely aligned to the units of competency in the Certificate IV and Diploma of Project Management training packages, as well as the PMBOK v6 industry standards, this new edition will continue to provide guidance to students and lecturers. Project Management in Practice 2e is accompanied by a comprehensive suite of online resources that will help build and enhance the practical skills required in project management -- back cover.
Format: Regular print

Human resource management for the hospitality industry / Michael J. Boella and Steven Goss-Turner.

2024-05-21T06:00:24Z

by Boella, M. J. (Michael John), author.
Call Number 647.940683 BOE
Publication Date 2019
Summary "Human Resource Management in the Hospitality Industry: A Guide to Best Practice takes a 'process' approach and provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an enterprise's workforce within the current business and social environment. Since the ninth edition of this book there have been many significant developments in this field and this new edition has been completely revised and updated in the following ways: - Extensively updated content to reflect recent issues and trends relevant to the hospitality industry including: changing labour market profiles and the 'gig' economy, the digital transformation of HRM practices, employer branding developments, talent management strategies, employee well-being considerations, and contemporary concerns over diversity, gender and harassment at work. - Five new chapters on: organisational culture, modern labour markets, emotions and well-being, careers in hospitality and digital HRM. - New international case studies throughout to explore key issues and show real life applications of HRM in the Hospitality industry. Written in a user-friendly style and with strong support from the Institute of Hospitality, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge"
Format: Books

Fundamentals of risk management : understanding, evaluating and implementing effective risk management / Paul Hopkin.

2024-05-21T06:00:24Z

by Hopkin, Paul, author.
Call Number 658.155 HOP
Publication Date 2018
Format: Books

Event management : for tourism, cultural, business and sporting events / Lynn van der Wagen, Lauren White.

2024-05-21T06:00:24Z

by Van der Wagen, Lynn, author.
Call Number 658.456 VAN
Publication Date 2018
Format: Books

Hospitality management / Lynn Van der Wagen, Lauren White.

2024-05-21T06:00:24Z

by Van der Wagen, Lynn, author.
Call Number 647.94068 VAN
Publication Date 2018
Format: Books

Food and beverage management / Bernard Davis, Andrew Lockwood, Peter Alcott and Ioannis S. Pantelidis.

2024-05-21T06:00:24Z

by Davis, Bernard, author.
Call Number 647.95068 DAV
Publication Date 2018
Summary This textbook provides a thorough guide to the management of food and beverage outlets, from their day-to-day running through to the wider concerns of the hospitality industry. It explores the broad range of subject areas that encompass the food and beverage market and its main sectors ? fast food and casual dining, hotels and quality restaurants and event, industrial and welfare catering. It also looks at some of the important trends affecting the food and beverage industry, covering consumers, the environment and ethical concerns as well as developments in technology.
Format: Books

Studying leadership : traditional and critical approaches / Doris Schedlitzki and Gareth Edwards.

2024-05-21T06:00:24Z

by Schedlitzki, Doris, author.
Call Number 658.4092 SCH
Publication Date 2018
Summary 'Studying Leadership' continues to provide a comprehensive overview of the key theories, topics, research debates and major developments in the field of leadership studies. Split into three parts, it covers the traditional and mainstream theories on leadership; the main topics and perspectives explored in leadership research and the recent trends in leadership studies such as gender and diversity, ethics, sustainability, language and identity.
Format: Books

Meltdown : why our systems fail and what we can do about it / Christopher Clearfield, Andras Tilcsik.

2024-05-21T06:00:24Z

by Clearfield, Chris
Call Number 158.1 CLE
Publication Date 2018
Summary Catastrophic failure is all around us. From the disastrous Post Office software, which led to a multimillion-pound lawsuit, to the mix-up at the 2017 Oscars Awards ceremony, these errors are the unfortunate ramifications of our dizzyingly advancing world. But what causes such ruinous mistakes? And can we do anything about them? In Meltdown, world-leading experts in disaster prevention, Chris Clearfield and Andras Tilcsik, use real-life examples from around the world to reveal the errors in thinking, perception, and system design that lie behind both our everyday errors and disasters like the Fukushima nuclear accident. But most crucially, Meltdown is about finding solutions. It reveals why ugly designs make us safer, how a five-minute exercise can prevent billion-dollar catastrophes, why teams with fewer experts are better at managing risk, and why diversity is one of our best safeguards against failure. The result is an eye-opening and empowering book - one that will change the way you see our complex world and your own place in it.
Format: Books

Sustainable event management : a practical guide / Meegan Jones.

2024-05-21T06:00:24Z

by Jones, Meegan, author.
Call Number 394.2068 JON
Publication Date 2018
Format: Books

Event evaluation : theory and methods for event management and tourism / Donald Getz, PhD.

2024-05-21T06:00:24Z

by Getz, Donald, 1949-, author.
Call Number 658.456 GET
Publication Date 2018
Format: Books

Marketing for hospitality and tourism / Philip Kotler [and 3 others].

2024-05-21T06:00:24Z

by Kotler, Philip, author.
Call Number 647.940688 MAR
Publication Date 2017
Summary The book discusses hospitality marketing from a team perspective, examining each hospitality department and its role in the marketing mechanism.
Format: Books

Supervision in the hospitality industry / John R. Walker, DBA, FMP, CHA, McKibbon Professor of Hotel and Restaurant Management and Fulbright Senior Specialist, University of South Florida, Sarasota-Manatee, Jack E. Miller.

2024-05-21T06:00:24Z

by Walker, John R., 1944-, author.
Call Number 647.940683 WAL
Publication Date 2017
Format: Books

Evaluating recreation services : making enlightened decisions / Karla A. Henderson; M. Deborah Bialeschki; Laurie P. Browne.

2024-05-21T06:00:24Z

by Henderson, Karla A.
Call Number 338.4791 HEN
Publication Date 2017
Format: Books

A guide to the project management body of knowledge (PMBOK guide) / [Project Management Institute].

2024-05-21T06:00:24Z

by Project Management Institute (U.S.) issuing body.
Call Number 658.404 GUI
Publication Date 2017
Summary PMI's flagship publication has been updated to reflect the latest good practices in project management. New to the Sixth Edition, each knowledge area will contain a section entitled Approaches for Agile, Iterative and Adaptive Environments, describing how these practices integrate in project settings. It will also contain more emphasis on strategic and business knowledge -- including discussion of project management business documents -- and information on the PMI Talent Triangle" and the essential skills for success in todayss market.
Format: Books

Organisational behaviour / Robbins, Judge, Millett, Boyle.

2024-05-21T06:00:24Z

by Robbins, Stephen P., 1943-, author.
Call Number 658.4 ORG
Publication Date 2017 2016
Summary "Organisational Behaviour brings the subject to life with the very latest research and the finest business examples and practices from around the globe. Its hallmark approach of clear writing style, cutting-edge content, and engaging pedagogy provide: a clearly explained three-level model of analysing behaviour by looking at the individual, the group and the organisation system; an easy-to-read design which breaks material into manageable sections; a rigorous and engaging introduction to the principles, theories and practices of Organisational Behaviour, and an understanding of why these principles are important and relevant (whether or not you ever become a manager)."--Publisher's website.
Format: Books

Research methods in tourism, hospitality & events management / Paul Brunt, Susan Horner &. Natalie Semley

2024-05-21T06:00:24Z

by Brunt, Paul.
Call Number 338.4791 BRU
Publication Date 2017
Format: Books

Check-in check-out : managing hotel operations / Gary K. Vallen, Northern Arizona University; Jerome J. Vallen, University of Nevada, Las Vegas, Emeritus.

2024-05-21T06:00:24Z

by Vallen, Gary K, author.
Call Number 647.94068 VAL
Publication Date 2016
Format: Books

Australian master human resources guide.

2024-05-21T06:00:24Z

by CCH Australia Limited, author, issuing body.
Call Number 658.300994 CCH
Publication Date 2016
Summary The guide addresses the strategic, practical and legal side of HR and people management. In addition to referencing the latest research and thinking on many key topic areas, the guide also provides useful information to assist practitioners int eh contemporary business environment.
Format: Books

Organisational behaviour : emerging knowledge, global insights / Steven McShane, Mara Olekalns, Alex Newman, Tony Travaglione.

2024-05-21T06:00:24Z

by McShane, Steven Lattimore, author.
Call Number 658.402 ORG
Publication Date 2016
Summary This 5th edition continues to be both relevant and engaging while providing clear explanations of emerging organisational behaviour theories and concepts. A range of practical examples prepare students for the changing global business environment.
Format: Books

Battlefield events : landscape, commemoration and heritage / edited by Keir Reeves [and 4 others].

2024-05-21T06:00:24Z

by Reeves, Keir, editor.
Call Number 355.009 BAT
Publication Date 2016
Summary Battlefield Events: Landscape, Commemoration and Heritage is an investigative and analytical study into the way in which significant landscapes of war have been constructed and imagined through events over time to articulate specific narratives and denote consequence and identity.
Format: Books

Management : the essentials / Stephen Robbins, David DeCenzo, Mary Coulter, Megan Woods.

2024-05-21T06:00:24Z

by Robbins, Stephen P., 1943-, author.
Call Number 658 ROB
Publication Date 2016
Summary Management: The Essentials covers the concepts essential to management in the 21st century in a fresh, lively format thats perfectly suited to a typical university semester. So whether you want to be a good manager or work for one, youll be prepared for the challenges ahead.
Format: Books

Hotel operations management / David K. Hayes, Ph.D., Panda Professional Hospitality Education and Training, Okemos, Michigan, Jack D. Ninemeier, Ph.D., Professor Emeritus, The School of Hospitality Business, Michigan State University, East Lansing, Michigan, Allisha A. Miller, Panda Professional Hospitality Education and Training, Okemos, Michigan.

2024-05-21T06:00:24Z

by Hayes, David K., author.
Call Number 647.94068 HAY
Publication Date 2016
Summary Prepare future hotel general managers to efficiently supervise and run a midsize full-service hotel. Hotel Operations Management provides an up-to-date and comprehensive examination of all aspects of hotel administration from the viewpoint of the hotel general manager.
Format: Books

Research methods for business students / Mark Saunders, Philip Lewis, Adrian Thornhill.

2024-05-21T06:00:24Z

by Saunders, Mark, 1959-, author.
Call Number 650.072 SAU
Publication Date 2016
Summary This book is an introduction to research methods for students planning or undertaking a dissertation or extensive research project in business and management.
Format: Regular print

Event studies : theory, research, and policy for planned events / Donald Getz and Stephen J. Page.

2024-05-21T06:00:24Z

by Getz, Donald, 1949-, author.
Call Number 658.456 GET
Publication Date 2016
Summary Event Studies is the only book devoted to developing knowledge and theory about planned events. It focuses on event planning and management, outcomes, the experience of events and the meanings attached to them, the dynamic processes shaping events and why people attend them. This title draws from a large number of foundation disciplines and closely related professional fields, to foster interdisciplinary theory focused on planned events. It brings together important discourses on events including event management, event tourism, and the study of events within various disciplines that are able to shed light on the roles, importance and impacts of events in society and culture.
Format: Books

Human Relations : interpersonal job-oriented skills / Andrew J. DuBrin.

2024-05-21T06:00:24Z

by DuBrin, Andrew J., author.
Call Number 658.3 DUB
Publication Date 2015
Summary Focusing on todays work environment, the book takes a two-pronged approach that improves interpersonal skills by first presenting basic concepts and then by featuring a heavy component of skill development and self-assessment.
Format: Books

Risk / Clive Steeper and Sue Stockdale.

2024-05-21T06:00:24Z

by Steeper, Clive, author.
Call Number 658.421 STE
Publication Date 2015
Summary This accessible and readable book will appeal to both students and general readers, giving a fascinating introduction to Risk - what it means and what matters most about it in the business world, as well for individuals. This book seeks to understand risk from the human perspective. Why do we decide the things that we do, and how can we do it differently or better?
Format: Books

The definitive guide to supply management and procurement : principles and strategies for establishing efficient, effective, and sustainable supply management operations / Council of Supply Chain Management Professionals, Wendy Tate.

2024-05-21T06:00:24Z

by Council of Supply Chain Management Professionals.
Call Number 658.7 COU
Publication Date 2014
Format: Books

The Routledge handbook of tourism and hospitality education / edited by Dianne Dredge, David Airey, Michael J. Gross.

2024-05-21T06:00:24Z

by Dredge, Dianne.
Call Number 338.4791 ROU
Publication Date 2014
Summary "Tourism is much more than an economic sector, it is also a social, cultural, political, and environmental force that drives societal change. Understanding, responding to, and managing this change will inevitably require knowledge workers who are able to address a range of problems associated with tourism, travel, hospitality, and the increasingly complex operating environment within which they exist. The purpose of this Handbook is to provide an insightful and authoritative account of the various issues that are shaping the higher educational world of tourism, hospitality and events education and to highlight the creative, inventive and innovative ways that educators are responding to these issues. It takes as its central focus a dynamic curriculum space shaped by internal and external factors from global to local scales, a variety of values and perspectives contributed by a range of stakeholders, and shifting philosophies about education policy, pedagogy and teaching practice. A benchmark for future curriculum design and development, it critically reviews the development of conceptual and theoretical approaches to tourism and hospitality education. The Handbook is composed of contributions from specialists in the field, is interdisciplinary in coverage and international in scope through its authorship and content. Providing a systematic guide to the current state of knowledge on tourism and hospitality education and its future direction this is essential reading for students, researches and academics in Tourism, Hospitality, Events, Recreation and Leisure Studies"--
Format: Books
Cover image http://images.tandf.co.uk/common/jackets/websmall/978041584/9780415842051.jpg

Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi.

2024-05-21T06:00:24Z

by Fitzsimmons, James A., author.
Call Number 658 FIT
Publication Date 2014
Summary The eighth edition continues to acknowledge and emphasize the essential uniqueness of service management. The text is organized in four parts: Part One: Understanding Services, which provides a historical context as well as distinguishes the distinctive characteristics of service operations; Part Two: Designing the Service Enterprise, which covers designing the service enterprise to support the competitive strategy; Part Three: Managing Service Operations that details topics such as Managing Capacity, Demand and Waiting Lines and Service Supply Relationships and; Part Four: Quantitative Models for Service Management that addresses forecasting and managing service inventory.
Format: Books

Conferences and conventions : a research perspective / Judith F. Mair.

2024-05-21T06:00:24Z

by Mair, Judith.
Call Number 658.456 MAI
Publication Date 2014
Format: Books

The psychology of risk / Glynis M Breakwell.

2024-05-21T06:00:24Z

by Breakwell, Glynis M. (Glynis Marie)
Call Number 155.24 BRE
Publication Date 2014
Format: Books

Culinary nutrition : the science and practice of healthy cooking / Jacqueline B. Marcus.

2024-05-21T06:00:24Z

by Marcus, Jacqueline B., author.
Call Number 612.3 MAR
Publication Date 2013
Format: Books

Management : the essentials / Stephen Robbins, David DeCenzo, Mary Coulter, Megan Woods.

2024-05-21T06:00:24Z

by Robbins, Stephen P., 1943-, author
Call Number 658 ROB
Publication Date 2013
Format: Books

Research methods : information, systems and contexts / Kirsty Williamson, Graeme Johanson, editors.

2024-05-21T06:00:24Z

by Williamson, Kirsty, editor.
Call Number 001.42 RES
Publication Date 2013
Summary Ideal for those undertaking research in the fields of librarianship and information management, this book is a wide-ranging text that guides students through the literature so that they can pursue their own investigations efficiently and in greater detail. It is structured according to key topics and divided into four parts : Part I introduces the reader to the field of research methods, and includes Ethics. Part II deals with the broach categories of research, such as surveys, case studies, action research, and ethnography. Part III the focuses on techniques, including sampling, questionnaires and interview design, and focus groups. Part IV then deals with the analysis of data, both quantitative and qualitative, and the evaluation of published research. The final chapter then poses seven questions critical for good researchers.
Format: Books

Tourism / Peter Robinson, Michael Lèuck, Stephen Smith.

2024-05-21T06:00:24Z

by Robinson, Peter, 1979-, author.
Call Number 338.4791 ROB
Publication Date 2013
Format: Books

Event tourism : concepts, international case studies, and research / Donald Getz, Ph.D., professor, school of tourism, the University of Queensland, Australia affiliated with the Norwegian school of hotel management at the University of Stavanger, Norway Donald Getz resides in Calgary, Canada.

2024-05-21T06:00:24Z

by Getz, Donald, 1949-
Call Number 658.456 GET
Publication Date 2013
Format: Books

Conferences and conventions : a global industry / Tony Rogers.

2024-05-21T06:00:24Z

by Rogers, Tony, 1945-
Call Number 658.456 ROG
Publication Date 2013
Format: Books

Foodservice organizations : a managerial and systems approach / Mary B. Gregoire.

2024-05-21T06:00:24Z

by Gregoire, Mary B., author.
Call Number 647.95068 GRE
Publication Date 2013
Format: Books

Off-premise catering management / Chris Thomas, Bill Hansen.

2024-05-21T06:00:24Z

by Thomas, Chris, 1956-
Call Number 642.4 THO
Publication Date 2013
Format: Books

Iso 21500 guidance on project management : a pocket guide / Anton Zandhuis, Rommert Stellingwert.

2024-05-21T06:00:24Z

by Zandhuis, Anton.
Call Number 658.404 ZAN
Publication Date 2013
Format: Books

Housekeeping management / Matt A. Casado.

2024-05-21T06:00:24Z

by Casado, Matt A., 1937-
Call Number 647.068 CAS
Publication Date 2012
Format: Books

Service operations management : improving service delivery / Robert Johnston, Graham Clark, Michael Shulver.

2024-05-21T06:00:24Z

by Johnston, Robert, 1953-
Call Number 658.812 JOH
Publication Date 2012
Format: Books

Training and development : learning for sustainable management / Raymond A. Noe ; Colin Winkler.

2024-05-21T06:00:24Z

by Noe, Raymond A.
Call Number 658.3124 NOE
Publication Date 2012
Summary Now in its second edition, this highly successful adaptation of Employee Training and Development reflects the importance of socially, environmentally and economically responsible training and development for achieving organisational success. Colin Winkler is at the School of Management, Uni of Tasmania, Australia.
Format: Books

Accounting : an introduction / Peter Atrill ... [et al.].

2024-05-21T06:00:24Z

by Atrill, Peter.
Call Number 657 ACC
Publication Date 2012
Format: Books

Principles of marketing / Gary Armstrong ... [et al.].

2024-05-21T06:00:24Z

by Armstrong, Gary (Gary M.)
Call Number 658.8 PRI
Publication Date 2012
Format: Books

Services marketing / William Chitty, Andrew Hughes, Steven D'Alessandro.

2024-05-21T06:00:24Z

by Chitty, William.
Call Number 658.8 CHI
Publication Date 2012
Format: Books

Professional event coordination / Julia Rutherford Silvers.

2024-05-21T06:00:24Z

by Silvers, Julia Rutherford.
Call Number 394.2068 SIL
Publication Date 2012
Format: Books

Resorts : management and operation / Robert Christie Mill.

2024-05-21T06:00:24Z

by Mill, Robert Christie, author.
Call Number 647.94068 MIL
Publication Date 2012 2011
Summary "The 3rd Edition of Resorts: Management and Operation is a summary of almost 30 years of thought, analysis, and research into the field of resort management written from a business viewpoint yet takes into account the unique structure of resorts. The text is divided into three sections. Each section has a philosophical basis for the inclusion of the subsequent principles and practices.The first section covers major types of resorts: those that are mountain-based, beach-based and golf/tennis based. Two chapters are devoted to each of the various resort types. The first chapters of each resort type focuses on development issues with the impact on operations noted throughout. The second chapter in each resort type deals with guest profiles and management issues. The second section highlights what makes managing a resort different from managing a 'regular' hotel. The final section features a newly expanded chapter on spas, pools, and indoor water parks along with individual chapters on specialty resorts, cruise ships and casinos, reflecting the importance of these types of properties"--Provided by publisher.
Format: Books

Leading change / John P. Kotter, with a new preface by the author.

2024-05-21T06:00:24Z

by Kotter, John P., 1947-, author.
Call Number 658.4092 KOT
Publication Date 2012 1996
Summary The international bestseller--now with a new Preface by the author. Millions worldwide have read and embraced John Kotter's ideas on change management and leadership--and Leading Change, his seminal work, is widely recognized as the bible on leading transformational change. Needed more today than any time in the past, this classic book serves as both visionary guide and practical toolkit on how to approach the difficult yet critical work of leading change in any type of organization. It outlines John Kotter's 8-step approach to change management and reveals what the author has seen, heard, experienced, and concluded in many years of working with companies to create lasting transformation. With refreshed packaging and new commentary by John Kotter, Leading Change is a true leadership classic.
Format: Books
Table of contents

Hotel front office management / James A. Bardi.

2024-05-21T06:00:24Z

by Bardi, James A., 1947-
Call Number 647.94068 BAR
Publication Date 2011
Summary "Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics"--
Format: Books

Strategic management : competitiveness and globalisation / Dallas Hanson ... [et al.].

2024-05-21T06:00:24Z

by Hanson, Dallas.
Call Number 658.4012 STR
Publication Date 2011
Format: Books

Revenue management in service organizations / Paul Rouse, William Maguire, Julie Harrison.

2024-05-21T06:00:24Z

by Rouse, Paul, 1951-
Call Number 658.1554 ROU
Publication Date 2011
Summary Revenue management is concerned with maximizing revenue flows while controlling costs. This is a new management framework combining conventional management accounting concepts and methods with notions of yield management, pricing, and process management. The revenue objective provides a unifying goal for the aforementioned concepts and methods that are especially suitable for service organizations, where revenue considerations are inextricably linked to the activities performed. While our focus is on service organizations, any organization will find something of value in this book.
Format: Books

Human resource management : strategy and practice / Alan Nankervis ... [et al.].

2024-05-21T06:00:24Z

by Nankervis, Alan R.
Call Number 658.3 HUM
Publication Date 2011
Format: Books

Essentials of contemporary management / Gareth R. Jones, Jennifer M. George.

2024-05-21T06:00:24Z

by Jones, Gareth R.
Call Number 658 JON
Publication Date 2011
Format: Books

Strategic management in tourism / edited by Luiz Moutinho.

2024-05-21T06:00:24Z

by Moutinho, Luiz.
Call Number 338.47910684 STR
Publication Date 2011
Summary This book contains coverage and analytical discussion of key areas of contemporary tourism management: evaluation of the most important global trends in tourism, analysis of the impact of crucial environmental issues and their implications and the major factors affecting international tourism. It covers tourism marketing issues and other areas of functional management as well as strategic planning and tourism. The book is structured in four parts: the tourism environment (2 chapters); tourism marketing management (3 chapters); functional management in tourism (4 chapters) and strategic planning in tourism (4 chapters).
Format: Books

Readings in human resource management and sustainability / Marilyn Clarke.

2024-05-21T06:00:24Z

Call Number 658.3 REA
Publication Date 2011
Format: Books

Event management : theory and practice / Jeff Wrathall, Abby Gee.

2024-05-21T06:00:24Z

by Wrathall, Jeff.
Call Number 658.456 WRA
Publication Date 2011
Format: Books

Festival & special event management / Johnny Allen ... [et al.].

2024-05-21T06:00:24Z

by Allen, Johnny.
Call Number 658.456 FES
Publication Date 2011
Summary The role of marketing and communication, environmental planning, the increasing role of governments through the creation of event strategies, and the different perspectives of event management are all discussed. This edition aims to embrace and extend the growing body of knowledge relating to event management by tracking many of the recent changes and developments in the field. This offers students a current, relevant textbook for their study and professional reference.
Format: Books

Events management / Glenn A.J. Bowdin ... [et al.].

2024-05-21T06:00:24Z

by Bowdin, G. A. J.
Call Number 658.456 EVE
Publication Date 2011
Format: Books

Special events : a new generation and the next frontier / Joe Goldblatt.

2024-05-21T06:00:24Z

by Goldblatt, Joe Jeff, 1952-
Call Number 394.2 GOL
Publication Date 2011
Summary "This book chronicles and champions the development, changes, and challenges faced by the global celebrations industry for event planners. New interviews are included with experienced event leaders to give a better understanding of the field. New chapters are included on green events, corporate social responsibility, and theoretical case studies. Event measurement, evaluation, and assessment topics are integrated throughout a number of the chapters. Over 200 new Web resources and appendices show how to save money, time, and improve the overall quality of an event. Event planners will also learn how technology may be harnessed to help them improve their events' financial, quality, environmental and other strategic outcomes."--
Format: Books

Strategic market management / David A. Aaker.

2024-05-21T06:00:24Z

by Aaker, David A.
Call Number 658.8 AAK
Publication Date 2011
Format: Books

Purchasing : selection and procurement for the hospitality industry / Andrew Hale Feinstein, John M. Stefanelli.

2024-05-21T06:00:24Z

by Feinstein, Andrew Hale.
Call Number 647.950687 FEI
Publication Date 2011
Summary "Hospitality professionals will find that this eighth edition balances purchasing activities with product and information from a management perspective. Each chapter has been revised so that the most current concepts available are presented along with even more in-depth coverage of hospitality purchasing. Numerous examples, questions, and exercises are included to reinforce new concepts. In order to reflect changes in the field, technology applications in the purchasing function are discussed throughout. New, revised, and updated illustrations and photographs of concepts, companies, and products relating to the purchasing function have also been included to give hospitality professionals a better understanding of the field"--
Format: Books

The marketing plan handbook / Marian Burk Wood.

2024-05-21T06:00:24Z

by Wood, Marian Burk.
Call Number 658.802 WOO
Publication Date 2011
Format: Books

Managing cultural differences : global leadership strategies for cross-cultural business success / Robert T. Moran, Philip R. Harris, Sarah V. Moran.

2024-05-21T06:00:24Z

by Moran, Robert T., 1938-
Call Number 658.18 MOR
Publication Date 2011
Format: Books

Strategic management : thinking, analysis, action / Graham Hubbard, Paul Beamish.

2024-05-21T06:00:24Z

by Hubbard, Graham.
Call Number 658.4012 HUB
Publication Date 2011
Summary The book takes a more theoretical perspective than is normally seen in strategy texts and so suits undergraduate courses where students have limited practical experience and where conceptual principles are being developed.
Format: Books

The essentials of wine with food pairing techniques : a straightforward approach to understanding wine and providing a framework for making intelligent food-pairing decisions / John Peter Laloganes.

2024-05-21T06:00:24Z

by Laloganes, John P.
Call Number 641.22 LAL
Publication Date 2010
Summary "The Essentials of Wine takes you on a journey of discovery for not only wine, but for unique wine and food pairing strategies. The text presents these strategies in a simple, user-friendly format."--BOOK JACKET.
Format: Books

Hospitality and travel marketing / Alastair M. Morrison.

2024-05-21T06:00:24Z

by Morrison, Alastair M.
Call Number 647.940688 MOR
Publication Date 2010
Summary "Global orientation, and whole-industry coverage of hospitality and tourism set this book apart. This systematic approach to hospitality and travel marketing is written in a user-friendly style. Readers will benefit from the practical nature, and excellent use of relevant and up-to-date cases. Global experience in the industry is emphasized through content on destination marketing and others parts of tourism, along with case examples from around the world. The content draws upon the author's experience in the hospitality and travel marketing industry, as well as teaching experience from around the globe including the USA, Canada, Europe, Asia, and Australia. Hospitality and Travel Marketing reflects all of the latest trends in the field, including Internet marketing and e-commerce, loyalty marketing, brand extension marketing, and destination branding." --distributor.
Format: Books

Sustainable event management : a practical guide / Meegan Jones.

2024-05-21T06:00:24Z

by Jones, Meegan.
Call Number 394.2068 JON
Publication Date 2010
Summary "Written by a leader in the field, this practical, step-by-step guide leads readers through the key aspects of how to understand and manage the impacts of events of any type and scale. The product of tried-and-tested methods used across the event industry, coverage includes an overview of sustainable event management and detailed discussion of energy, transport, water, waste supply chains, and communications. Readers are provided with checklists for action and tools for measuring performance. Numerous examples and case studies from across the world are integrated throughout."--BOOK JACKET.
Format: Books

Case scenarios in hospitality supervision / Peter Szende.

2024-05-21T06:00:24Z

by Szende, Peter.
Call Number 647.94068 SZE
Publication Date 2010 2009
Summary "CASE SCENARIOS IN HOSPITALITY SUPERVISION presents 75 vignettes depicting real-life managerial dilemmas, in the setting of the fictional Royal Hotel. The book focuses on scenarios that often happen to new managers, and particular emphasis is placed on sharpening critical thinking abilities and developing leadership skills. The cases are based on actual situations that the author personally encountered or that are problematic for the industry at large. Use this book to sharpen your management skills, as a management training resource or to supplement a hospitality curriculum."--Publisher website.
Format: Books

Writing your plan for small business success / Ian Birt.

2024-05-21T06:00:24Z

by Birt, Ian.
Call Number 658.4012 BIR
Publication Date 2010
Format: Books

The Cornell School of Hotel Administration handbook of applied hospitality strategy / edited by Cathy A. Enz.

2024-05-21T06:00:24Z

by Enz, Cathy A., 1956-
Call Number 647.94 COR
Publication Date 2010
Format: Books

Misconceptions of risk / Terje Aven.

2024-05-21T06:00:24Z

by Aven, T. (Terje)
Call Number 658.155 AVE
Publication Date 2010
Format: Books

Tourism management / David Weaver, Laura Lawton.

2024-05-21T06:00:24Z

by Weaver, David B. (David Bruce)
Call Number 338.4791 WEA
Publication Date 2010
Summary "... updated with recent industry and research developments and retains the thoroughness of content and application that has been established in the previous editions"--Back cover.
Format: Books

Welcome to hospitality : an introduction / Kaye (Kye-Sung) Chon, Thomas A. Maier.

2024-05-21T06:00:24Z

by Chon, Kye-Sung (Kaye), 1954-
Call Number 647.94 CHO
Publication Date 2010
Format: Books
Table of contents only http://www.loc.gov/catdir/toc/fy1002/2009920753.html

Fundamentals of risk management : understanding, evaluating, and implementing effective risk management / Paul Hopkin.

2024-05-21T06:00:24Z

by Hopkin, Paul.
Call Number 658.155 HOP
Publication Date 2010
Summary Risk management is a core business skill and understanding and dealing with risks effectively can both increase success and reduce the likelihood of failure. Fundamentals of Risk Management provides a comprehensive introduction to this important subject. It clearly defines the three main areas of risk - operational, change, and strategic - and examines how to recognize the associated risks and both the problems and opportunities they present.
Format: Books

Foodservice organizations : a managerial and systems approach / Mary B. Gregoire.

2024-05-21T06:00:24Z

by Gregoire, Mary B.
Call Number 647.95068 GRE
Publication Date 2010
Format: Books

Events management : for tourism, cultural, business and sporting events / Lynn Van der Wagen and Lauren White.

2024-05-21T06:00:24Z

by Van der Wagen, Lynn.
Call Number 658.456 VAN
Publication Date 2010
Format: Books

Events management : a developmental and managerial approach / Dimitri Tassiopoulos editor.

2024-05-21T06:00:24Z

by Tassiopoulos, Dimitri.
Call Number 658.456 EVE
Publication Date 2010
Format: Books

Computer accounting : a systematic approach using MYOB business management software : Version 18 2E, 2010 Update / Euan Sutherland.

2024-05-21T06:00:24Z

by Sutherland, Euan.
Call Number 657 SUT
Publication Date 2010
Summary Provides students with instruction to master MYOB Accounting Plus version 18 and MYOB AssetManager Pro version 3.5.
Format: Books

CTH Front Office Operations [electronic resource].

2024-05-21T06:00:24Z

Call Number 647.94068 CTH
Publication Date 2010
Summary The Front Office Operations syllabus introduces you to the systems and procedures required for Front Office Operations. It provides an overview of the functions and supervisory aspects of the front office department. You will develop knowledge and skills in departmental procedures as well as understanding the key legislation. The syllabus includes key areas such as reservations procedures, check in and check out procedures, guest accounting and yield management reports, security and safety issues and guest services and communications.The Study Guide, which has been reviewed and endorsed by CTH
Format: Books
Click here to view book

Effective recruitment and selection practices / [Robert Compton, William Morrissey, Alan Nankervis].

2024-05-21T06:00:24Z

by Compton, Robert L.
Call Number 658.311 COM
Publication Date 2009
Summary This new edition incorporates changes in legislation, such as the transition from Work Choices to Forward with Fairness, and includes changes and developments in practices due to technology, workplace trends and the current economic situation. Includes a table to map the contents of the book to the relevant TAFE competencies.
Format: Books

Foundations of management / [Stephen] Robbins ... [et al].

2024-05-21T06:00:24Z

by Robbins, Stephen P., 1943-
Call Number 658 FOU
Publication Date 2009
Format: Books

An introduction to revenue management for the hospitality industry : principles and practices for the real world / Kimberly A. Tranter, Trevor Stuart-Hill, Juston Parker.

2024-05-21T06:00:24Z

by Tranter, Kimberly A.
Call Number 647.94068 TRA
Publication Date 2009
Format: Books
Table of contents only http://www.loc.gov/catdir/toc/ecip083/2007044388.html

Accounting essentials for hospitality managers / Chris Guilding.

2024-05-21T06:00:24Z

by Guilding, Chris.
Call Number 657.837 GUI
Publication Date 2009
Summary "For non-accountant hospitality managers, accounting and financial management is often perceived as an inaccessible part of the business, yet understanding is crucial for success. Using an 'easy to read' style, this book provides a comprehensive overview of the most relevant accounting information for managers. It demonstrates how to organise and analyse accounting data to help make informed decisions with confidence."--BOOK JACKET.
Format: Books

Risk : an introduction the concepts of risk, danger, and chance / Ben Ale.

2024-05-21T06:00:24Z

by Ale, Ben J. M.
Call Number 658.155 ALE
Publication Date 2009
Format: Books

The failure of risk management : why it's broken and how to fix it / Douglas W. Hubbard.

2024-05-21T06:00:24Z

by Hubbard, Douglas W., 1962-
Call Number 658.155 HUB
Publication Date 2009
Format: Books

Hotel reception services / compiled from Front office skills: a practical approach by Vivienne O'Shannessy.

2024-05-21T06:00:24Z

Call Number 647.94 HOT
Publication Date 2009
Format: Books

Managerial accounting for the hospitality industry / Lea R. Dopson, David K. Hayes.

2024-05-21T06:00:24Z

by Dopson, Lea R.
Call Number 647.940681 DOP
Publication Date 2009 2008
Summary "Managerial Accounting for the Hospitality Industry gives aspiring hospitality managers the knowledge to analyze and interpret the varied financial information they will use in the hospitality industry. Using a reader-friendly and encouraging style, the authors provide managers with all the accounting tools, theory, and applications they need to make good business decisions based upon sound financial information." "Managerial Accounting for the Hospitality Industry provides a unique approach rooted in current industry practices and is well-suited for a wide range of hospitality students and professionals."--BOOK JACKET.
Format: Books
Table of contents only http://www.loc.gov/catdir/toc/ecip0819/2008022802.html

Event management and sustainability / edited by Razaq Raj and James Musgrave.

2024-05-21T06:00:24Z

by Raj, Razaq.
Call Number 658.456 EVE
Publication Date 2009
Summary "Sustainable management is an important consideration for businesses and organizations, and the enormous number of tourism events taking place requiring facilities, power, transport, people and much more makes sustainable event planning a considerable priority. By looking at mega-events, sports events, conferences and festivals, this book uses best practice case studies to illustrate sustainable management issues and practical considerations that managers need to apply, providing an essential reference for researchers and students in leisure and tourism."--BOOK JACKET.
Format: Books

Sustainability in the hospitality industry : principles of sustainable operations / Philip Sloan, Willy Legrand, Joseph S. Chen.

2024-05-21T06:00:24Z

by Sloan, Philip.
Call Number 647.94068 SLO
Publication Date 2009
Format: Books

Introduction to hospitality / John R. Walker.

2024-05-21T06:00:24Z

by Walker, John R., 1944-
Call Number 647.94068 WAL
Publication Date 2009
Format: Books
Table of contents only http://www.loc.gov/catdir/toc/ecip088/2008001878.html

Principles of food, beverage, and labor cost controls / Paul R. Dittmer, J. Desmond Keefe III.

2024-05-21T06:00:24Z

by Dittmer, Paul.
Call Number 647.95068 DIT
Publication Date 2009 2008
Format: Books
Table of contents only http://www.loc.gov/catdir/enhancements/fy0827/2008001373-t.html Publisher description http://www.loc.gov/catdir/enhancements/fy0827/2008001373-d.html

The business communication handbook / Judith Dwyer.

2024-05-21T06:00:24Z

by Dwyer, Judith.
Call Number 658.45 DWY
Publication Date 2009
Summary This user-friendly text is divided into four parts: Workplace Communication; Workplace Relationships; Workplace Documents; and Career Development.
Format: Books

Strategic sports event management / Guy Masterman.

2024-05-21T06:00:24Z

by Masterman, Guy.
Call Number 658.456 MAS
Publication Date 2009
Summary Provides event managers with an insight into the strategic management of sports events of all scales and nature. It uses new international case studies throughout to offer real-world insight in both larger and smaller events.
Format: Books
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=018709901&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA

Management5 / Robbins ... [et al.].

2024-05-21T06:00:24Z

by Robbins, Stephen P., 1943-
Call Number 658 MAN
Publication Date 2009 2008
Summary Not only descibes management theories but also includes many practical examples and cases which illustrate the theories in action. Rolf Bergman, Ian Stagg from Monash University, Australia.
Format: Books

Managing front office operations / Michael L. Kasavana, Richard M. Brooks.

2024-05-21T06:00:24Z

by Kasavana, Michael L., 1947-
Call Number 647.94 KAS
Publication Date 2009
Format: Books

The world of culinary supervision, training, and management / Jerald W. Chesser, Noel C. Cullen.

2024-05-21T06:00:24Z

by Chesser, Jerald W.
Call Number 647.95068 CHE
Publication Date 2009
Format: Books

Lessons in corporate governance from the global financial crisis / Leonard Yong.

2024-05-21T06:00:24Z

by Yong, L. P. (Leonard Peng-Kin), 1950-
Call Number 330.9 YON
Publication Date 2009
Format: Books

Handbook of hospitality marketing management / editor, Haemoon Oh ; editor in chief, Abraham Pizam.

2024-05-21T06:00:24Z

by Oh, Haemoon.
Call Number 647.950688 HAN
Publication Date 2008
Format: Books

Risk management for meetings and events / Julia Rutherford Silvers.

2024-05-21T06:00:24Z

by Silvers, Julia Rutherford.
Call Number 658.456 SIL
Publication Date 2008
Format: Books

Principles of marketing / Kotler ... [et al.].

2024-05-21T06:00:24Z

by Kotler, Philip, 1931-
Call Number 658.8 PRI
Publication Date 2008
Format: Books

Understanding food : principles and preparation / Amy Brown.

2024-05-21T06:00:24Z

by Brown, Amy C.
Call Number 641.3 BRO
Publication Date 2008
Summary "'Understanding Food, 3rd ed., is your introductory guide to learning about foods, food preparation, food service, and food science. This text is a launch to prepare you for a variety of careers in the food industry. Highly researched and comprehensive in coverage, 'Understanding Food' thoroughly explores the science of food through core material on food selection and evaluation, food safety and food chemistry. The many aspects of food service are covered including meal planning, basic food preparation, equipment, food preservation and government regulations. The final sections of the text supply food preparation, classification, composition, selection, purchasing and food storage information for a range of traditional food items. A rich illustration and photo program and unique pedagogical features help to make the information easily understandable and interesting." -- Publisher website.
Format: Books

Special event production : the process / Doug Matthews.

2024-05-21T06:00:24Z

by Matthews, Doug.
Call Number 658.456 MAT
Publication Date 2008
Summary "This must-have guide to special event production looks deep the behind-the-scene of an event, and dissects what it is that creates success. It analyses the process - the planning and business aspects to provide a unique guide to producing events. It explains thoroughly, budgeting and resource concerns, planning and cost projections and the role of the well-crafted proposal. Incorporating pedagogical features, this easy-to-read book is packed with photographs, diagrams, flow charts, checklists, sample forms, and real-life examples. It steps through the whole process from the creativity and proposal at the outset, to budgeting, the contract and risk management with event follow up to conclude. Features: Provides a clear and thorough guide to the technical, behind-the-scenes aspects of special events ; Covers the steps to take creative ideas into a practical, technical and executable structure ; Full colour throughout, illustrated with photos, diagrams, checklists, sample forms and schedules."- publishers description.
Format: Books

eTourism case studies : management and marketing issues / edited by Roman Egger, Dimitrios Buhalis.

2024-05-21T06:00:24Z

by Egger, Roman.
Call Number 338.47910285 ETO
Publication Date 2008
Format: Books

Olympic tourism / Mike Weed.

2024-05-21T06:00:24Z

by Weed, Mike.
Call Number 796.48068 WEE
Publication Date 2008
Summary This is the first text to focus on the nature of Olympic tourism and the potential for the Olympic Games to generate tourism in the run up and long after the hosting of the Games. The awarding of the 2012 Olympics to London will see an increasing interest in the phenomena of organizing, managing and analyzing the issues.
Format: Books

Handbook of hospitality strategic management / edited by Michael Olsen, Jinlin Zhao.

2024-05-21T06:00:24Z

by Olsen, Michael D.
Call Number 647.94068 HAN
Publication Date 2008
Summary "Handbook of Hospitality Strategic Management provides a review of mainstream hospitality strategic management research topics. Internationally recognized leading researchers provide thorough reviews and discussions, reviewing strategic management research by topic, as well as illustrating how theories and concepts can be applied in the hospitality industry."--BOOK JACKET.
Format: Books

Strategic management : thinking, analysis, action / Graham Hubbard, John Rice and Paul Beamish.

2024-05-21T06:00:24Z

by Hubbard, Graham.
Call Number 658.4012 HUB
Publication Date 2008
Summary Provides a clearly written text that demonstrates how the theories of the discipline relate to the practices on an increasingly competitive global business stage.
Format: Books

The management and control of quality / James R. Evans, William M. Lindsay.

2024-05-21T06:00:24Z

by Evans, James R.
Call Number 658.562 EVA
Publication Date 2008
Format: Books

Understanding the global spa industry : spa management / [edited by] Marc Cohen and Gerard Bodeker.

2024-05-21T06:00:24Z

by Bodeker, Gerard.
Call Number 646.72068 UND
Publication Date 2008
Format: Books

The 2007 stable : an introduction to Microsoft ® Office 2007 / Paul Hawking, Brendan McCarthy, Con Nikakis.

2024-05-21T06:00:24Z

by Hawking, Paul
Call Number 005.5 HAW
Publication Date 2008
Summary This book provides an easy-to-use Australian introduction to the basics of Microsoft Word 2007, Microsoft Excel 2007, Microsoft Access 2007 and Microsoft PowerPoint 2007. Providing four applications, with explanations on how they are integrated, in one value-packed manual the book helps the new user to learn and master the fundamentals of these industry-standard applications through concise, step-by-step instructions. Reinforcement exercises are placed within each chapter, and new features of the applications are incorporated throughout. Features: Includes the four applications of the Microsoft Office 2007 Suite, plus Integration between applications ; Numerous screen shots and illustrations complement step-by-step presentation ; Graphically explains difficult concepts ; Extensive Develop Your Skills exercises throughout to help students reinforce concepts ; Exercises based on everyday Australian examples ; Encourages and allows self-paced learning ; Tips! Boxes show helpful shortcuts ; Get it from the Web when a student sees this icon, a file can be obtained from the Companion Website containing the exercise data ; A Companion Website providing extra Exercises and Activities for students to check their understanding.
Format: Books

Innovation management and new product development / Paul Trott.

2024-05-21T06:00:24Z

by Trott, Paul
Call Number 658.575 TRO
Publication Date 2008
Summary "Innovation continues to be at the forefront of economic and political debate about how to improve the competitiveness of economics and firms. This book is designed with one overriding aim: to make this exciting and highly relevant subject as clear to understand as possible." "Innovation Management and New Product Development expertly illustrates the problems faced by firms as they try to develop innovative products that will help them survive and prosper. It is designed to be accessible and readable, and was the first textbook to bring together the areas of innovation management and new product development for the business student."--BOOK JACKET.
Format: Books
Table of contents only http://www.loc.gov/catdir/toc/ecip085/2007048699.html

Handbook of hospitality operations and IT / edited by Peter Jones.

2024-05-21T06:00:24Z

by Jones, Peter, 1951-
Call Number 647.068 HAN
Publication Date 2008
Format: Books

Manager's guide to hospitality human resources.

2024-05-21T06:00:24Z

Call Number 647.940683 MAN
Publication Date 2008
Format: Books

Strategic management : competitiveness & globalisation / Dallas Hanson ... [et al.].

2024-05-21T06:00:24Z

by Hanson, Dallas.
Call Number 658.4012 STR
Publication Date 2008
Summary Strategic Management: Competitiveness and Globalisation, Third Asia Pacific edition, explains the strategic management process in the context of a contemporary business environment that is increasingly global, competitive and technological. environment.
Format: Books

Sport, recreation and tourism event management : theoretical and practical dimensions / Cheryl Mallen and Lorne J. Adams.

2024-05-21T06:00:24Z

by Mallen, Cheryl.
Call Number 394.2068 MAL
Publication Date 2008
Format: Books

Accounting for non-accountants : a manual for managers and students / Graham Mott.

2024-05-21T06:00:24Z

by Mott, Graham.
Call Number 657.95 MOT
Publication Date 2008
Summary "Accounting for Non-Accountants provides the perfect introduction to the basics of accounting and business finance. It gives you an easy-to-follow guide to accounting and financial techniques and terms. Fully revised to include information on the latest accounting standards and changes in taxation law, it introduces concepts in a way intended to aid non-financial students, as well as managers from organizations of all sizes. It is divided into three main sections: annual accounts, management accounting and financial management, and contains examples and questions to test your understanding."--Publisher's website.
Format: Books

Resorts : management and operations / Robert Christie Mill.

2024-05-21T06:00:24Z

by Mill, Robert Christie.
Call Number 647.94068 MIL
Publication Date 2008 2007
Summary "In recent years, the definition of "resort" has expanded to include any facility that provides recreation and entertainment in combination with lodging. Revised and updated for these changes, Resorts: Management and Operation, Second Edition covers both new trends, like the increasing popularity of timeshares and cruise ships, and tried-and-true businesses like ski areas, golf resorts, spas, and casinos. The book provides a comprehensive look at how today's industry classifies, develops, markets, and manages these various properties."--BOOK JACKET.
Format: Books
Table of contents only http://www.loc.gov/catdir/toc/ecip074/2006037901.html Publisher description http://www.loc.gov/catdir/enhancements/fy0814/2006037901-d.html

Handbook of hospitality human resources management [electronic resource] / Dana Tesone.

2024-05-21T06:00:24Z

by Tesone, D. V. (Dana V.)
Call Number 647.940683 TES
Publication Date 2008
Summary Handbook of Hospitality Human Resources Management is an authoritative resource comprising an edited collection of papers, which review and discuss this crucial aspect of hospitality, whilst illustrating how theories and concepts can be applied to the hospitality industry. Written by internationally recognized practitioners and academics, this book provides thorough reviews and discussions.The depth and coverage of each topic is unprecedented. A must-read for hospitality researchers and educators, students and industry practitioners.* Issues related to the acquisition of human capital* Retenti
Format: Books
Click here to view book

Business risk management handbook : a sustainable approach / Linda Spedding, Adam Rose.

2024-05-21T06:00:24Z

by Spedding, Linda S., 1952-
Call Number 658.155 SPE
Publication Date 2008
Format: Books
Publisher description http://www.loc.gov/catdir/enhancements/fy0827/2008297524-d.html

Food and beverage management / Bernard Davis ... [et al]

2024-05-21T06:00:24Z

by Davis, Bernard.
Call Number 647.95068 DAV
Publication Date 2008
Format: Books

Logistics management and strategy : competing through the supply chain / Alan Harrison, Remko van Hoek.

2024-05-21T06:00:24Z

by Harrison, Alan, 1944-
Call Number 658.5 HAR
Publication Date 2008
Format: Books
Table of contents only http://www.loc.gov/catdir/toc/ecip084/2007046447.html

Essentials of contemporary management / Gareth R. Jones, Jennifer M. George.

2024-05-21T06:00:24Z

by Jones, Gareth R.
Call Number 658 JON
Publication Date 2007
Format: Books

Supervision in the hospitality industry : applied human resources / Jack E. Miller, John R. Walker, Karen Eich Drummond.

2024-05-21T06:00:24Z

by Miller, Jack E., 1930-
Call Number 647.940683 MIL
Publication Date 2007
Format: Books
Table of contents http://www.loc.gov/catdir/toc/wiley021/2002000630.html

Hospitality employee management and supervision: concepts and practical applications / Kerry L. Sommerville.

2024-05-21T06:00:24Z

by Sommerville, Kerry L., 1957-
Call Number 647.940683 SOM
Publication Date 2007
Format: Books
Table of contents only http://www.loc.gov/catdir/toc/ecip0612/2006013299.html

Tourism management : managing for change / Stephen J. Page.

2024-05-21T06:00:24Z

by Page, Stephen, 1963-
Call Number 338.4791068 PAG
Publication Date 2007
Summary "Tourism Management, has been fully revised with updated statistics and brand new case studies. Written in a user-friendly, jargon-free and engaging style, this is the ultimate student-friendly text, and a vital introduction to this exciting, ever-changing area of study. This second edition includes brand new material on new issues such as space tourism, innovations in low-cost land and air travel and the potential impact of the forthcoming 2012 Olympics."--BOOK JACKET.
Format: Books

The Penguin small business guide : the complete reference handbook for small to medium enterprises / Nicholas Humphrey.

2024-05-21T06:00:24Z

by Humphrey, Nicholas, 1971-
Call Number 658.0220994 HUM
Publication Date 2007
Format: Books

Events design and experience / Graham Berridge.

2024-05-21T06:00:24Z

by Berridge, Graham.
Call Number 658.456 BER
Publication Date 2007
Format: Books

Human resource management for the hospitality and tourism industries / Dennis Nickson.

2024-05-21T06:00:24Z

by Nickson, Dennis.
Call Number 338.47910683 NIC
Publication Date 2007
Format: Books

Olympic event organization / Eleni Theodoraki.

2024-05-21T06:00:24Z

by Theodoraki, Eleni.
Call Number 796.48068
Publication Date 2007
Summary "The examination of the Olympic Games event organization in the 10-year period, from bidding to post-games closing down, draws material from host cities to explore the types of interorganizational flows that take place at various stages for the Olympic Games to be delivered. Knowledge transfer from one host city to the next and an established organizational field also means that management practices sometimes follow some externally imposed organizing logics. The challenges faced by organizers are discussed and the tensions that a strong management template from the IOC creates are also examined. Finally, the issue of sustainability of the Olympic Games is identified along with an analysis of the ways in which the concepts of impact are appropriated by the various stakeholders involved with the Olympic Games as they attempt to influence public opinion."--BOOK JACKET.
Format: Books
Publisher description http://www.loc.gov/catdir/enhancements/fy0833/2008295641-d.html

Human resource management : theory, skills, application / Gary Dessler, John Griffiths, Beverley Lloyd-Walker.

2024-05-21T06:00:24Z

by Dessler, Gary, 1942-
Call Number 658.30071194 DES
Publication Date 2007
Summary Offers students a comprehensive understanding of HRM theory, skills and application - a perfect fit for a one semester unit. The authors reflect on current HRM issues such as diversity, flexibility, equity, globalisation, the regulatory environment, and IT. J Griffiths, La Trobe University and B Lloyd-Walker, Victoria University.
Format: Books

Hospitality management accounting / Martin G. Jagels ; Catherine E. Ralston, contributing author.

2024-05-21T06:00:24Z

by Jagels, Martin.
Call Number 657.837 JAG
Publication Date 2007
Format: Books
Table of contents http://www.loc.gov/catdir/toc/ecip061/2005028314.html Publisher description http://www.loc.gov/catdir/enhancements/fy0623/2005028314-d.html

Human resource management for events : managing the event workforce / Lynn Van der Wagen.

2024-05-21T06:00:24Z

by Van der Wagen, Lynn.
Call Number 658.456 VAN
Publication Date 2007
Format: Books

Start your own business / Rieva Lesonsky and the staff of Entrepreneur Press.

2024-05-21T06:00:24Z

by Lesonsky, Rieva.
Call Number 658.041 LES
Publication Date 2007
Format: Books
Table of contents only http://www.loc.gov/catdir/toc/ecip072/2006034043.html Publisher description http://www.loc.gov/catdir/enhancements/fy0703/2006034043-d.html

Hospitality management : strategy and operations / Lynn Van Der Wagen, Anne Goonetilleke.

2024-05-21T06:00:24Z

by Van der Wagen, Lynn.
Call Number 647.94068 VAN
Publication Date 2007
Summary Hospitality management, including operational management; human resource management; customer service management; and financial management. The book also covers quality customer service, business relationships and legal compliance.
Format: Books

Critical issues in ecotourism : understanding a complex tourism phenomenon / James Higham (ed.)

2024-05-21T06:00:24Z

by Higham, James E. S.
Call Number 338.4791 CRI
Publication Date 2007
Format: Books

Ceserani and Kinton's the theory of catering / David Foskett and Victor Ceserani.

2024-05-21T06:00:24Z

by Foskett, David, 1951-
Call Number 647.95 FOS
Publication Date 2007
Format: Books
Table of contents only http://www.loc.gov/catdir/toc/fy0805/2008270701.html

Estimating risk : a management approach / Andy Garlick.

2024-05-21T06:00:24Z

by Garlick, A. R.
Call Number 658.155 GAR
Publication Date 2007
Summary "Andy Garlick's book explores the role of quantitative techniques in modern risk management. Risk management has grown in importance in most organisations in the last 20 years, but in many remains simply a matter of processing lists of risks and actions. The author argues that this fails to make the most of the techniques available and that organisations can improve their risk decision making by using risk models." "His book describes a broad range of modelling techniques, all illustrated by business-relevant examples. The role of the models in decision making is also discussed, with particular emphasis on what the risk premium - the price people charge for accepting risk - is and should be."--BOOK JACKET.
Format: Books

Hotel front office management / James A. Bardi.

2024-05-21T06:00:24Z

by Bardi, James A., 1947-
Call Number 647.94068 BAR
Publication Date 2007
Summary "Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fourth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on technology's role in the modernized front office." "Material is logically presented in the order of operations, beginning with an overview of lodging and then progressing through a tour of the today's front office, a review of the guest cycle, and an analysis of guest services. This Fourth Edition includes new sections on hotel risk management, security, and housekeeping management."--BOOK JACKET.
Format: Books
Table of contents http://www.loc.gov/catdir/toc/ecip064/2005033575.html Publisher description http://www.loc.gov/catdir/enhancements/fy0623/2005033575-d.html

Human resource management for the hospitality and tourism industries / Dennis Nickson.

2024-05-21T06:00:24Z

by Nickson, Dennis.
Call Number 647.940683 NIC
Publication Date 2007
Format: Books

Human resource management for the hospitality and tourism industries [electronic resource] / Dennis Nickson.

2024-05-21T06:00:24Z

by Nickson, Dennis.
Call Number 338.47910683 NIC
Publication Date 2007
Summary Human Resource Management for the Hospitality and Tourism Industries takes an integrated look at HRM policies and practices in the tourism and hospitality industries. Utilising existing human resource management (HRM) theory and practice, it contextualises it to the tourism and hospitality industries by looking at the specific employment practices of these industries, such as how to manage tour reps or working in the airline industry.It initially sets the scene with a broad review of the evidence of HRM practice within the tourism and hospitality industries. Having identified the broader pictu
Format: Books
Click here to view book

A host of opportunities : an introduction to hospitality management / Hubert B. Van Hoof ... [et al.]

2024-05-21T06:00:24Z

by Van Hoof, Hubert B.
Call Number 647.94068 HOS
Publication Date 2007
Format: Books
Table of contents only http://www.loc.gov/catdir/toc/ecip065/2005037609.html

Foodservice organizations : a managerial and systems approach / Marian C. Spears and Mary B. Gregoire.

2024-05-21T06:00:24Z

by Spears, Marian C.
Call Number 647.95068 SPE
Publication Date 2007
Format: Books
Table of contents only http://www.loc.gov/catdir/toc/ecip0611/2006010691.html

Introduction to management in the hospitality industry / Tom Powers, Clayton W. Barrows.

2024-05-21T06:00:24Z

by Powers, Thomas F.
Call Number 647.94068 POW
Publication Date 2006
Format: Books
Table of contents http://www.loc.gov/catdir/toc/ecip0417/2004009419.html

Value and risk management : a guide to best practice / Michael Dallas.

2024-05-21T06:00:24Z

by Dallas, Michael.
Call Number 658.404 DAL
Publication Date 2006
Format: Books
Table of contents http://www.loc.gov/catdir/toc/ecip0511/2005010287.html

Effective small business management : an entrepreneurial approach / Norman M. Scarborough, Thomas W. Zimmerer.

2024-05-21T06:00:24Z

by Scarborough, Norman M.
Call Number 658.022 SCA
Publication Date 2006
Format: Books

Marketing for hospitality and tourism / Philip Kotler, John T. Bowen, James C. Makens.

2024-05-21T06:00:24Z

by Kotler, Philip, 1931-
Call Number 647.940688 KOT
Publication Date 2006
Summary "Philip Kotler, one of the world's foremost authorities on marketing, along with hospitality marketing experts John Bowen and James Makens bring their knowledge of the industry to the pages of Marketing for Hospitality and Tourism, Fourth Edition. The authors' understanding of the industry provides for a very readable and extremely practical text. The text has been both updated and refined over four editions. Introductory students and experienced managers alike will find this book a useful tool, providing a strong foundation for hospitality marketing decision-making and know-how." "Whether you are in marketing, sales, human resource management, food and beverage management, front of the house or back of the house operations, or general management, you are involved in marketing. This book takes an integrative approach to marketing - explaining the how and why of everyone's role in marketing."--BOOK JACKET.
Format: Books

Employee relations management : Australia in a global context / edited by Julian Teicher, Peter Holland, Richard Gough.

2024-05-21T06:00:24Z

by Teicher, Julian.
Call Number 331.0994 EMP
Publication Date 2006
Format: Books

Business research methods / Donald R. Cooper, Pamela S. Schindler.

2024-05-21T06:00:24Z

by Cooper, Donald R.
Call Number 658.0072 COO
Publication Date 2006
Format: Books

Managerial competence within the hospitality and tourism service industries : global cultural contextual analysis / John Saee.

2024-05-21T06:00:24Z

by Saee, John.
Call Number 647.94068 SAE
Publication Date 2006
Summary "This timely book examines cross-cultural managerial communication competence and its application within the service industry. Focusing particularly on the hospitality and tourism industry, John Saee examines the cross-cultural implications of competence across all managerial functions: planning, workplace communication, recruitment/promotion, induction, training, supervision, industrial relations, management of change, customer service, financial management and marketing." "This is the first detailed study - at a national level - of current psychological and sociological theories of intercultural communication, linked to an investigation of the management of cultural diversity in the workplace within a multicultural society, a study which has global implications. This cutting-edge research advances new modalities of best practice on managerial competence which can be equally applied to all other industries around the world confronted with cultural diversity in the workplace."--BOOK JACKET.
Format: Books
Table of contents only http://www.loc.gov/catdir/toc/ecip068/2006004796.html

Events management / Glenn A.J. Bowdin ... [et al.].

2024-05-21T06:00:24Z

by Bowdin, G. A. J.
Call Number 658.456 EVE
Publication Date 2006
Format: Books

Managing human resource systems / Rod Jones.

2024-05-21T06:00:24Z

by Jones, Rod.
Call Number 658.3 JON
Publication Date 2006
Summary "Managing Human Resource Systems provides in-depth coverage of every element of competence for the core units of the Diploma in Business (Human Resources). Essential background information on all performance criteria and guidelines for their implementation and evaluation are fully addressed... Each chapter contains practical activities, including relevant and contemporary case studies, discussion topics and review questions to consolidate theory"--Back cover.
Format: Books

Hospitality marketing management / Robert D. Reid, David C. Bojanic.

2024-05-21T06:00:24Z

by Reid, Robert D.
Call Number 647.940688 REI
Publication Date 2006
Summary "This fully revised and updated Fourth Edition of Hospitality Marketing Management, is in a new, full-color format. Providing readers with plain-language explanations, an abundance of exercises, and solid reinforcement of underlying theory, this new edition continues the book's long-standing tradition of providing students with a practical, applications-oriented approach to exploring the intricacies of marketing in this rapidly growing industry.". "Packed with more visual aids than ever, this new edition also includes one-on-one interviews with industry leaders, as well as enhanced coverage of branding, franchising, strategic alliances, and international marketing. The text encourages learning-by-doing, and many chapters feature step-by-step models and processes that readers follow to develop marketing plans, evaluate research, develop sales forecasts, and plan sales presentations, as well as other activities essential to the world of hospitality marketing professionals."--BOOK JACKET.
Format: Books
Table of contents http://www.loc.gov/catdir/toc/ecip0420/2004016223.html

Hotel and lodging management : an introduction / Alan T. Stutts, James Wortman.

2024-05-21T06:00:24Z

by Stutts, Alan T.
Call Number 647.94068 STU
Publication Date 2006
Summary "Hotel and Lodging Management, Second Edition prepares readers to succeed as managers in the hotel and lodging industry, while developing a solid foundation for a long and successful career. This comprehensive resource combines detailed presentations of each department in a hotel or lodging establishment along with a close examination of organizational structure and the interdependent relationship among departments."--BOOK JACKET.
Format: Books
Table of contents http://www.loc.gov/catdir/toc/ecip054/2004027109.html

Introduction to hospitality management / John R. Walker.

2024-05-21T06:00:24Z

by Walker, John R., 1944-
Call Number 647.94068 WAL
Publication Date 2006
Format: Books
Table of contents only http://www.loc.gov/catdir/toc/ecip069/2006007209.html

Indigenous ecotourism : sustainable development and management / Heather D. Zeppel.

2024-05-21T06:00:24Z

by Zeppel, Heather D.
Call Number 338.4791 ZEP
Publication Date 2006
Summary "This volume reviews indigenous ecotourism as a special type of nature-based tourism and examines the key principles of conservation and community benefits from indigenous-owned and operated ecotourism businesses or joint ventures. It compares indigenous ecotourism in developed and developing countries and provides global case studies of indigenous ecotourism projects in the Pacific Islands, Africa, Latin America and Southeast Asia. The book analyses key factors and constraints for sustainable development of Indigenous ecotourism and explores the growing links between biodiversity conservation, ecotourism and indigenous rights. It will appeal to practitioners, researchers and students in ecotourism and sustainable tourism, indigenous studies, conservation, natural resource management and community development."--BOOK JACKET.
Format: Books
Table of contents only http://www.loc.gov/catdir/toc/ecip065/2005037106.html

Discovering nutrition / Paul Insel, R. Elaine Turner, Don Ross.

2024-05-21T06:00:24Z

by Insel, Paul M.
Call Number 613.2 INS
Publication Date 2006
Format: Books
Table of contents http://www.loc.gov/catdir/toc/ecip0519/2005026417.html

Tourism management / David Weaver, Laura Lawton.

2024-05-21T06:00:24Z

by Weaver, David B. (David Bruce)
Call Number 338.479194 WEA
Publication Date 2006
Format: Books

Foundations of management / Stephen Robbins ... [et al.].

2024-05-21T06:00:24Z

by Robbins, Stephen P., 1943-
Call Number 658 ROB
Publication Date 2006
Format: Books

Foundations of lodging management / David K. Hayes, Jack D. Ninemeier.

2024-05-21T06:00:24Z

by Hayes, David K.
Call Number 647.94068 HAY
Publication Date 2006
Summary "Foundations of Lodging Management describes, clearly and in great detail, how modern hotels are structured and managed. Hoteliers operating today's popular limited- and full-service properties encounter challenges unmatched in recent history. This book tells how hoteliers successfully meet these challenges. Its up-to-date and comprehensive coverage of all areas of hotel operations makes it an excellent choice for initial study of the exciting lodging industry."--BOOK JACKET.
Format: Books
Table of contents http://www.loc.gov/catdir/toc/ecip0510/2005008365.html

Accounting / John Hoggett, Lew Edwards, John Medlin.

2024-05-21T06:00:24Z

by Hoggett, J. R. (John Robert), 1948-
Call Number 657.0994 HOG
Publication Date 2006
Summary This sixth edition continues the strong reputation as the most comprehensive book for students studying introductory accounting at either undergraduate or postgraduate programs. Hoggett from Curtin Uni of Tech, Edwards from Queensland University of Technology, Medlin from University of South Australia.
Format: Books

Risk management in sport and recreation / John O. Spengler, Daniel P. Connaughton, Andrew T. Pittman.

2024-05-21T06:00:24Z

by Spengler, John O. (John Otto), 1962-
Call Number 796.0289 SPE
Publication Date 2006
Summary "Risk Management in Sport and Recreation is a comprehensive resource for those charged with the responsibility of providing for the safety of participants and spectators in a sport or recreation setting. It covers a range of safety issues, including lightning, heat illness, aquatics, playground equipment, drug abuse, and medical emergency action plans. Readers receive clear and detailed explanations of issues to consider before making decisions on risk management." "Risk Management in Sport and Recreation will help students and professionals plan for and manage risk. Current and future employees of sport facilities, school athletic programs, parks and recreation programs, youth and aquatic centers, and resorts and golf courses will find that Risk Management in Sport and Recreation provides the tools to assist professionals in making the right decisions in order to manage risk effectively."--Back cover.
Format: Books

Foundations of management / Stephen Robbins ... [et al.]

2024-05-21T06:00:24Z

by Robbins, Stephen P., 1943-
Call Number 658 ROB
Publication Date 2006
Format: Books

Opening a restaurant or other food business starter kit : how to prepare a restaurant business plan & feasibility study : with companion CD-ROM / Sharon Fullen.

2024-05-21T06:00:24Z

by Fullen, Sharon L.
Call Number 647.95068 FUL
Publication Date 2005
Format: Books
Table of contents http://www.loc.gov/catdir/toc/ecip051/2004022739.html

A framework for human resource management / Gary Dessler.

2024-05-21T06:00:24Z

by Dessler, Gary, 1942-
Call Number 658.3 DES
Publication Date 2005
Format: Books
Table of contents http://www.loc.gov/catdir/toc/ecip0519/2005026096.html

Essentials of entrepreneurship and small business management / Thomas W. Zimmerer, Norman M. Scarborough.

2024-05-21T06:00:24Z

by Zimmerer, Thomas.
Call Number 658.022 ZIM
Publication Date 2005
Format: Books

Australian human resources management / Jeremy Seward and Tim Dein.

2024-05-21T06:00:24Z

by Seward, Jeremy.
Call Number 658.300994 SEW
Publication Date 2005 2004
Format: Books
http://www.mhhe.com/au/seward

Hotel reception services / Vivienne O'Shannessy.

2024-05-21T06:00:24Z

by O'Shannessy, Vivienne, 1962-
Call Number 647.94 OSH
Publication Date 2005
Summary Chapter 4 - Communicating on the telephone ; Chapter 5 - Receiving and processing reservations ; Chapter 6 - Providing Accommodation reception.
Format: Books

Fundamentals of management : essential concepts and applications / Stephen P. Robbins, David A. DeCenzo.

2024-05-21T06:00:24Z

by Robbins, Stephen P., 1943-
Call Number 658 ROB
Publication Date 2005
Format: Books

Meetings, expositions, events, and conventions : an introduction to the industry / [edited by] George G. Fenich.

2024-05-21T06:00:24Z

by Fenich, George G.
Call Number 658.456 MEE
Publication Date 2005
Summary "Meetings, expositions, events and conventions (MEEC) is one of the fastest growing segments of the United States economy, and embraces multiple aspects of the hospitality and tourism industry. This book provides a thorough understanding of the MEEC industry."--BOOK JACKET.
Format: Books

Managing organisational change / Fiona Graetz ... [et al.].

2024-05-21T06:00:24Z

by Graetz, Fiona, 1955-
Call Number 658.406 MAN
Publication Date 2005
Format: Books

Human resource management in Australia : strategy, people, performance / Helen De Cieri ... [et al.].

2024-05-21T06:00:24Z

by De Cieri, Helen.
Call Number 658.300994 HUM
Publication Date 2005
Summary This text emphasises the importance of strategic human resource management (HRM) and the links between strategy, people and performance. DeCieri from Monash University, Vic and Kramar from Macquarie Graduate School of Management.
Format: Books

The business of tourism management / edited by John Beech and Simon Chadwick.

2024-05-21T06:00:24Z

by Beech, John G., 1947-
Call Number 338.4791068 BUS
Publication Date 2005
Format: Books

Management : a Pacific rim focus / Kathryn Bartol ... [et al.].

2024-05-21T06:00:24Z

by Kathryn, Bartol.
Call Number 658.4 MAN
Publication Date 2005
Summary This 10 year anniversary edition maintains a critical approach, while offering new design and cases. Continues to equip students with the skills they need to become informed, effective managers by offering the most diverse and original case studies of any management text. Authors Margaret Tein and Graham Matthews from RMIT, Victoria.
Format: Books

Organisational behaviour / Stephen P. Robbins, Bruce Millett, Terry Waters-Marsh.

2024-05-21T06:00:24Z

by Robbins, Stephen P., 1943-
Call Number 658.4 ROB
Publication Date 2004
Summary Designed for introductory courses in Organisational Behaviour for students of business, accounting and economics, this new edition includes the latest Australian and international research on organisational behaviour practices. Author Millett from University Southern Qld and author Waters-Marsh from Uni Central Qld.
Format: Electronic Resources

The professional cook's book : customers and colleagues / Amanda Davies, Deirdre Jane McLean, Jan Watson.

2024-05-21T06:00:24Z

by Davies, Amanda, 1957-
Call Number 647.95068 CUS
Publication Date 2004
Format: Books

Business administration and supervision / Kris Cole.

2024-05-21T06:00:24Z

by Cole, Kris.
Call Number 658 COL
Publication Date 2004
Format: Books

Tourism management / Neil Leiper.

2024-05-21T06:00:24Z

by Leiper, Neil.
Call Number 338.4791 LEI
Publication Date 2004
Format: Books

Professional management of housekeeping operations / Thomas A.J. Jones, Robert J. Martin.

2024-05-21T06:00:24Z

by Jones, Thomas J. A.
Call Number 648 JON
Publication Date 2004
Summary "For students in hotel and restaurant management and professionals seeking to enhance their management capacities, this book continues to be an indispensable resource for leading a winning housekeeping operation in any establishment, from the smallest bed-and-breakfast to the largest luxury resort."--BOOK JACKET.
Format: Books
Table of contents http://www.loc.gov/catdir/toc/wiley041/2003063354.html

Marketing / Philip Kotler ... [et al.].

2024-05-21T06:00:24Z

by Kotler, Philip, 1931-
Call Number 658.8 KOT
Publication Date 2004
Format: Books

Marketing / Philip Kotler ... [et al.].

2024-05-21T06:00:24Z

by Kotler, Philip, 1931-
Call Number 658.8 KOT
Publication Date 2004
Format: Books

Human resource management / Gary Dessler, John Griffiths, Beverley Lloyd-Walker.

2024-05-21T06:00:24Z

by Dessler, Gary, 1942-
Call Number 658.3 HUM
Publication Date 2004
Format: Books

How to open a financially successful coffee, espresso & tea shop : with companion CD-ROM / Elizabeth Godsmark, Lora Arduser and Douglas R. Brown.

2024-05-21T06:00:24Z

by Godsmark, Elizabeth.
Call Number 647.95068 GOD
Publication Date 2004
Format: Books

Hospitality management accounting / Martin G. Jagels, Michael M. Coltman.

2024-05-21T06:00:24Z

by Jagels, Martin.
Call Number 657.837 COL
Publication Date 2004
Summary "This text offers valuable preparation for the increasingly complex and competitive hospitality industry with hands-on coverage of computer applications and ethics situations focused on honing decision-making skills. Packed with accurate up-to-date case studies, exercises, and problems, this Eighth Edition offers alternative solutions to provide a variety of problem-solving approaches."--BOOK JACKET.
Format: Books
Table of contents http://www.loc.gov/catdir/toc/wiley031/2002012155.html Publisher description http://www.loc.gov/catdir/description/wiley036/2002012155.html

Understanding and managing tourism / John I. Richardson & Martin Fluker.

2024-05-21T06:00:24Z

by Richardson, John I. (John Ivor), 1931-
Call Number 338.479194 TOU
Publication Date 2004
Format: Books

Human resource management / Gary Dessler.

2024-05-21T06:00:24Z

by Dessler, Gary, 1942-
Call Number 658.3 HUM
Publication Date 2004
Format: Books

Accounting / Charles Horngren ... [et al.].

2024-05-21T06:00:24Z

by Horngren, Charles T., 1926-
Call Number 657 ACC
Publication Date 2004
Summary This book conveys a sense of the immediacy and relevance of the study of accounting to the 'real' business world. This edition relates the study of accounting to the current e-commerce business environment. New e-accounting boxes focus on a variety of issues affecting firms conducting business on the World Wide Web. Actual companies, their websites and their business information are used extensively throughout the test to engage student interest. New to this edition is the inclusion of the Qantas financial report packaged with the text for easy reference to add a 'real world' business context to the study of accounting.
Format: Books

Successful event management : a practical handbook / Anton Shone and Bryn Parry.

2024-05-21T06:00:24Z

by Shone, Anton.
Call Number 658.456 SHO
Publication Date 2004
Summary "This is the essential guide for anyone who needs to know how to organize a special event: a festival, a celebration party, a media launch or an annual fete. The authors' combination of industry experience, expertise and a lively approach make this an ideal book for students of Events Management, Business, Tourism, Media Studies and related courses as well as being a valuable handbook for practitioners currently organizing events."--BOOK JACKET.
Format: Books

Travel & tour management / Warwick Frost.

2024-05-21T06:00:24Z

by Frost, Warwick.
Call Number 338.4791 FRO
Publication Date 2003
Summary Travel and tour management in the real world, is an essential component of virtually all management positions in tourism. It is important that every tourism student has a reasonable knowledge of these sectors and how they interact with other segments.
Format: Books

eTourism : information technology for strategic tourism management / Dimitrios Buhalis.

2024-05-21T06:00:24Z

by Buhalis, Dimitrios.
Call Number 338.47910285 BUH
Publication Date 2003
Summary "This book is aimed at advanced undergraduate and postgraduate students in business, tourism and hospitality programmes who need to explore how they can use ICTs in a strategic context. It is also anticipated that researchers and practitioners will find it useful and stimulating."--BOOK JACKET.
Format: Books

Hotel front office management / James A. Bardi.

2024-05-21T06:00:24Z

by Bardi, James A., 1947-
Call Number 647.94068 BAR
Publication Date 2003
Format: Books
Table of contents http://www.loc.gov/catdir/toc/wiley022/2002024087.html

Management / Stephen P. Robbins ... [et al.].

2024-05-21T06:00:24Z

by Robbins, Stephen P., 1943-
Call Number 658 ROB
Publication Date 2003
Format: Books

Service quality in leisure and tourism / Christine Williams, John Buswell.

2024-05-21T06:00:24Z

by Williams, Christine, 1951-
Call Number 338.4791 WIL
Publication Date 2003
Summary "This book aims to develop knowledge and understanding of the theories and principles of service quality within the context of leisure and tourism. It examines the characteristics of service delivery and their implications for the management of service quality in the leisure and tourism industry. Suitable for students, researchers and leisure and tourism professionals, it relates the nature of the consumer experience to the planning, design and management of service delivery and critically evaluates the various quality management methods, systems, techniques and approaches that can be applied to the leisure and tourism business environment."--BOOK JACKET.
Format: Books

Writing your plan for small business success / Ian Birt.

2024-05-21T06:00:24Z

by Birt, Ian.
Call Number 658.4012 BIR
Publication Date 2003
Format: Books

Hospitality management : strategy and operations / Lynn Van Der Wagen and Anne Goonetilleke.

2024-05-21T06:00:24Z

by Van der Wagen, Lynn.
Call Number 647.94068 VAN
Publication Date 2003
Format: Books

Interpretation of cultural and natural resources / Douglas M. Knudson, Professor Emeritus of Forestry, Purdue University, Ted T. Cable, Professor of Park Management and Conservation, Kansas State University, Larry Beck, Professor of Outdoor Education and Environmental Interpretation, San Diego State University.

2024-05-21T06:00:24Z

by Knudson, Douglas M., author.
Call Number 363.69 KNU
Publication Date 2003
Format: Books

Event risk management and safety / Peter E. Tarlow.

2024-05-21T06:00:24Z

by Tarlow, Peter E.
Call Number 658.456 TAR
Publication Date 2002
Format: Books

Hospitality marketing in the e-commerce age / Neil Wearne and Kevin Baker.

2024-05-21T06:00:24Z

by Wearne, Neil.
Call Number 647.940688 WEA
Publication Date 2002
Summary "Hospitality Marketing in the e-Commerce Age is a comprehensive account of all aspects of marketing in the hospitality industry. Although primarily a textbook for students and teachers of hospitality marketing, this book will prove invaluable for all practitioners in the hospitality industry who want to add to their knowledge of marketing.The approach taken in this book is that marketing should be directed towards what happens to and for the customers. This approach is fundamentally different from those who consider marketing to be primarily concerned with sales and advertising. This book shifts the major emphasis of hospitality marketing onto building a service business from the inside, rather than relying on outside promotion after the event." -- BOOK JACKET.
Format: Books

The development and management of visitor attractions / John Swarbrooke.

2024-05-21T06:00:24Z

by Swarbrooke, John.
Call Number 338.4791 SWA
Publication Date 2002
Format: Books
Publisher description http://www.loc.gov/catdir/description/els031/2001043888.html Table of contents http://www.loc.gov/catdir/toc/els031/2001043888.html

Special events : twenty-first century global event management / Joe Goldblatt ; Julia Schiptsova.

2024-05-21T06:00:24Z

by Goldblatt, Joe Jeff, 1952-
Call Number 658.456 GOL
Publication Date 2002
Format: Books

Club management in Australia : administration, operations and gaming / Nerilee Hing, Helen Breen, Paul Weeks.

2024-05-21T06:00:24Z

by Hing, Nerilee, 1957-
Call Number 647.94068 HIN
Publication Date 2002
Format: Books

Managing effectively : customer service, continuous improvement, innovation and change / James Saville, Howard Reid.

2024-05-21T06:00:24Z

by Saville, James.
Call Number 658 SAV
Publication Date 2002
Summary Managing effectively: customer service, continuous improvement, innovation and change
Format: Books

Supervision in the hospitality industry / Jack Miller, John Walker, Karen Drummond.

2024-05-21T06:00:24Z

by Miller, Jack E., 1930-
Call Number 647.940683 MIL
Publication Date 2002
Format: Books
Table of contents http://www.loc.gov/catdir/toc/wiley021/2002000630.html

Every manager's desk reference / editor Jennifer Chisholm.

2024-05-21T06:00:24Z

by Chisholm, Jennifer.
Call Number 658 EVE
Publication Date 2002
Format: Books

Human resource management / Raymond J. Stone.

2024-05-21T06:00:24Z

by Stone, Raymond J.
Call Number 658.300994 STO
Publication Date 2002
Summary The fourth edition of Human Resource Management has been thoroughly revised and updated to reflect current issues and practice in HRM. A continuing emphasis is placed on HRM practice in the AsiaPacific Rim as is the importance of strategy and managing diversity in human resource management.
Format: Books

Understanding the hospitality consumer / Alistair Williams.

2024-05-21T06:00:24Z

by Williams, Alistair.
Call Number 647.95068 WIL
Publication Date 2002
Format: Books
Publisher description http://www.loc.gov/catdir/description/els031/2002071173.html Table of contents http://www.loc.gov/catdir/toc/els031/2002071173.html

Start & run a coffee bar / Tom Matzen, Marybeth Harrison.

2024-05-21T06:00:24Z

by Matzen, Tom, 1963-
Call Number 647.95 MAT
Publication Date 2001
Format: Books

Hospitality management and organisational behaviour / Laurie J. Mullins.

2024-05-21T06:00:24Z

by Mullins, Laurie J.
Call Number 647.94068 MUL
Publication Date 2001
Format: Books

Hospitality management accounting / Michael M. Coltman, Martin G. Jagels.

2024-05-21T06:00:24Z

by Coltman, Michael M., 1930-
Call Number 657.837 COL
Publication Date 2001
Format: Books

Case studies in rooms operations and management / Jeremy Huyton, Sue Baker.

2024-05-21T06:00:24Z

by Huyton, Jeremy, 1946-
Call Number 647.94 HUY
Publication Date 2001
Format: Books

Management : a Pacific rim focus / Kathryn Bartol ... [et al.].

2024-05-21T06:00:24Z

by Bartol, Kathryn M.
Call Number 658.4 MAN
Publication Date 2001
Format: Books

The international dictionary of event management / Joe Goldblatt, Kathleen S. Nelson, editors.

2024-05-21T06:00:24Z

by Goldblatt, Joe Jeff, 1952-
Call Number 658.456 INT
Publication Date 2001
Format: Books

Accommodation services/ Vivienne O'Shannessy, Sheryl Haby, Pania Richmond.

2024-05-21T06:00:24Z

by O'Shannessy, Vivienne, 1962-
Call Number 647.94 OSH
Publication Date 2001
Format: Books

Hospitality management : an introduction / Kevin Baker and Jeremy Huyton.

2024-05-21T06:00:24Z

by Baker, Kevin, 1949-
Call Number 647.94068 BAK
Publication Date 2001
Format: Books

Managing teams : a strategy for success / Nicky Hayes.

2024-05-21T06:00:24Z

by Hayes, Nicky
Call Number 658.402 HAY
Publication Date 2001
Format: Books

Effective crisis management : worldwide principles and practice / Mike Seymour and Simon Moore.

2024-05-21T06:00:24Z

by Seymour, Mike.
Call Number 658.4056 SEY
Publication Date 2000
Format: Books

Housekeeping management / Matt A. Casado.

2024-05-21T06:00:24Z

by Casado, Matt A., 1937-
Call Number 648 CAS
Publication Date 2000
Summary "Housekeeping Management offers future industry professionals the tools they need to be competitive in this new era - the skills to manage resources, administer assets, and manage all of the technical operations of a busy housekeeping department. Using case studies culled from the author's extensive experience in the hospitality industry, it demonstrates clearly how theoretical concepts apply to real-life situations."--BOOK JACKET. "Ideal for two-year or four-year programs, Housekeeping Management is a resource to help tomorrow's executive housekeepers acquire the proficiency in management and administration they'll need to succeed in the hospitality industry."--BOOK JACKET.
Format: Books

Principles of hotel front office operations / Sue Baker, Pam Bradley and Jeremy Huyton.

2024-05-21T06:00:24Z

by Baker, Sue, 1952-
Call Number 647.94068 BAK
Publication Date 2000
Format: Books

The business of hotels / S. Medlik, H. Ingram.

2024-05-21T06:00:24Z

by Medlik, S. (Slavoj), 1928-
Call Number 647.94068 MED
Publication Date 2000
Format: Books

The business and management of conventions / Vivienne McCabe ... [et al.].

2024-05-21T06:00:24Z

by McCabe, Vivienne.
Call Number 658.456 BUS
Publication Date 2000
Format: Books

Making visitors mindful : principles for creating quality sustainable visitor experiences through effective communication / Gianna Moscardo.

2024-05-21T06:00:24Z

by Moscardo, Gianna, 1962-, author.
Call Number 338.4791 MOS
Publication Date 1999
Summary Making Visitors Mindful sets out a series of principles to assist in communicating with visitors. These principles are applicable to a broad range of tourism and recreation settings and are based on a theory of how people deal with, learn, and use new information. This mindfulness/mindlessness model of human information processing has been tested and used in a range of business, educational, medical, and other social problems. Making Visitors Mindful offers: Principles and examples relevant and applicable to a broad range of tourism and recreation settings; directions for planning, design, and management of educational programs and other visitor communications services that are based on a large body of applied and relevant research evidence; and a theory which is easily assessable to managers and that can be used to generate ideas for communications with visitors in many different places.
Format: Books

Internal control and fraud prevention in hospitality operations / Kevin Baker.

2024-05-21T06:00:24Z

by Baker, Kevin, 1949-
Call Number 647.94068 BAK
Publication Date 1999
Format: Books

Human resources management for hospitality / Linda A. Jerris.

2024-05-21T06:00:24Z

by Jerris, Linda A.
Call Number 647.940683 JER
Publication Date 1999
Format: Books

Management accounting for hospitality and tourism / Richard Kotas.

2024-05-21T06:00:24Z

by Kotas, Richard.
Call Number 657.837 KOT
Publication Date 1999
Format: Books

Event management in leisure and tourism / David C. Watt.

2024-05-21T06:00:24Z

by Watt, David C., 1951-
Call Number 658.456 WAT
Publication Date 1998
Format: Books

Managing cultural diversity, NGMS214 : study guide / produced by the Training Resources and Development Services, a unit of South West Institute of TAFE, Warrnambool; writer, Ted Ratcliff.

2024-05-21T06:00:24Z

by Ratcliff, Ted.
Call Number 658.3041 RAT
Publication Date 1998
Format: Books

Managing facilities / Christine Jones and Valerie Jowett.

2024-05-21T06:00:24Z

by Jones, Christine.
Call Number 647.940682 JON
Publication Date 1998
Summary Managing Facilities provides a clear introduction to the concepts, development and application of managing facilities in hotels. Premises and services operations management are considered through the application of generic management techniques. In hotels, buildings, land, assets, people and services are essential resources which need to be managed to meet organizational objectives. Through practical techniques and examples Jones and Jowett show how these facilities can be continuously improved to increase competitiveness and meet the ever changing needs of the customer. Managing Facilities is a concise guide for hotel, hospitality and facilities managers. It is also an excellent text for undergraduate and postgraduate students of hospitality management.
Format: Books

Professional management of housekeeping operations / Robert J. Martin.

2024-05-21T06:00:24Z

by Martin, Robert J., 1927-
Call Number 648 MAR
Publication Date 1998
Format: Books
Table of Contents http://www.loc.gov/catdir/toc/onix04/97029029.html

Images of organization / Gareth Morgan.

2024-05-21T06:00:24Z

by Morgan, Gareth, 1943-
Call Number 658.4 MOR
Publication Date 1997
Summary We are living in the midst of a revolution in organization and management. The mechanistic principles that have dominated the nineteenth and twentieth centuries are being replaced by those of an electronic universe. As a result managers have to see and understand organizations in new ways. In this book Gareth Morgan shows how this can be done. In a sequence of path-breaking chapters he demonstrates how we can mobilize the insights of different metaphors to manage and design organizations in new ways, develop novel understandings of the relationships between organization and environment, create learning organizations with the intelligence of a living brain, explore the intricacies of corporate culture and the politics of organizational life, understand the unconscious dimensions of organization, translate the implications of the new science of chaos and complexity into practical management strategies, and confront and deal with the negative impacts that organizations often have on society and the natural world.
Format: Books

The management of maintenance and engineering systems in the hospitality industry / Frank D. Borsenik, Alan T. Stutts.

2024-05-21T06:00:24Z

by Borsenik, Frank D.
Call Number 647.940682 BOR
Publication Date 1997
Format: Books

Dimensions of the hospitality industry : an introduction / Paul R. Dittmer, Gerald G. Griffin.

2024-05-21T06:00:24Z

by Dittmer, Paul.
Call Number 647.94068 DIT
Publication Date 1997
Format: Books

Human resource management in the hospitality and tourism industry / Michael Riley.

2024-05-21T06:00:24Z

by Riley, Michael.
Call Number 647.940683 RIL
Publication Date 1996
Format: Books

Management of organizational behavior : utilizing human resources / Paul Hersey, Kenneth H. Blanchard, Dewey E. Johnson.

2024-05-21T06:00:24Z

by Hersey, Paul.
Call Number 658.3 HER
Publication Date 1996
Format: Books

Hospitality management : a human resources approach / Laurie J. Mullins

2024-05-21T06:00:24Z

by Mullins, Laurie J.
Call Number 647.94068 MUL
Publication Date 1995
Format: Books

Supervision in the hospitality industry / Raphael R. Kavanaugh, Jack D. Ninemeier

2024-05-21T06:00:24Z

by Kavanaugh, Raphael R.
Call Number 647.94068 KAV
Publication Date 1995 1991 1984
Format: Books

How to open and run a successful restaurant / Christopher Egerton-Thomas.

2024-05-21T06:00:24Z

by Egerton-Thomas, Christopher.
Call Number 647.95068 EGE
Publication Date 1995
Format: Books

The management of foodservice operations / edited by Peter Jones with Paul Merricks

2024-05-21T06:00:24Z

by Jones, Peter, 1951-
Call Number 647.95068 MAN
Publication Date 1994
Format: Books

Communicating for team building / Baden Eunson

2024-05-21T06:00:24Z

by Eunson, Baden.
Call Number 658.4 EUN
Publication Date 1994
Format: Books

Dictionary of hotels, tourism and catering management / P.H. Collin.

2024-05-21T06:00:24Z

by Collin, P. H.
Call Number 647.03 COL
Publication Date 1994
Format: Books

Australian management : a first-line perspective / James Saville, Mark Higgins.

2024-05-21T06:00:24Z

by Saville, James.
Call Number 658.00994 SAV
Publication Date 1994
Format: Books

Catering menu management / Nancy Loman Scanlon

2024-05-21T06:00:24Z

by Scanlon, Nancy Loman
Call Number 642.4 SCA
Publication Date 1992
Format: Books

Financial control for your food service operation / Michael M. Coltman

2024-05-21T06:00:24Z

by Coltman, Michael M., 1930-
Call Number 647.950681 COL
Publication Date 1991
Format: Books

Human relations for the hospitality industry / by Robert J. Martin and Donald E. Lundberg

2024-05-21T06:00:24Z

by Martin, Robert J., 1927-
Call Number 647.940683 MAR
Publication Date 1991
Format: Books

Human resource management for the hospitality industry / Karen Eich Drummond

2024-05-21T06:00:24Z

by Drummond, Karen Eich
Call Number 647.940683 DRU
Publication Date 1990
Format: Books

Hotel front office management / James A. Bardi

2024-05-21T06:00:24Z

by Bardi, James A., 1947-
Call Number 647.94068 BAR
Publication Date 1990
Format: Books

The professional housekeeper / by Madelin Schneider & Georgina Tucker.

2024-05-21T06:00:24Z

by Schneider, Madelin.
Call Number 648 SCH
Publication Date 1989
Format: Books

Basic hotel front office procedures / Peter Franz Renner

2024-05-21T06:00:24Z

by Renner, Peter Franz, 1943-
Call Number 647.94068 REN
Publication Date 1989
Format: Books

Resort development and management / Chuck Y. Gee

2024-05-21T06:00:24Z

by Gee, Chuck Y.
Call Number 647.94 GEE
Publication Date 1988
Format: Books

The professional chef's guide to kitchen management / John Fuller, John B. Knight and Charles A. Salter

2024-05-21T06:00:24Z

by Fuller, John, 1916-
Call Number 647.95068 FUL
Publication Date 1985
Format: Books

The professional housekeeper / by Georgina Tucker and Madelin Schneider.

2024-05-21T06:00:24Z

by Tucker, Georgina.
Call Number 648 TUC
Publication Date 1982
Format: Books

Security management in hotels, motels and clubs in Australia : including restaurants and bottle shops / Murph Morris

2024-05-21T06:00:24Z

by Morris , Murph
Call Number 647.94068 MOR
Publication Date 1979
Format: Books

The study of food, tourism, hospitality and events : 21-st Century approaches

2024-05-21T06:00:24Z

by Beeton, Sue, editor.
Call Number 647.940711 STU
Summary This book elaborates upon, critiques and discusses 21st-century approaches to scholarship and research in the food, tourism, hospitality, and events trades and applied professions, using case examples of innovative practice.
Format: Regular print