Search Results for Management - Narrowed by: Hospitality industry.

Medical Travel Brand Management : Success Strategies for Hospitality Bridging Healthcare (H2H).

2024-05-19T01:57:41Z

by DeMicco, Frederick J.
Call Number 362.1
Publication Date 2022
Summary Explores medical tourism in depth from a medical and hospitality operational management perspective. With the inclusion of case studies, it discusses why patients/tourists decide to travel for care, professional facilitators, countries and medical disciplines, hotel and spa designs, careers in medical tourism, etc.
Format: Electronic Resources
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Developing Hospitality Properties and Facilities.

2024-05-19T01:57:41Z

by Ransley, Josef.
Call Number 711.557
Publication Date 2022
Format: Electronic Resources
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Gastronomy, Hospitality, and the Future of the Restaurant Industry : Post-COVID-19 Perspectives / Ana Pinto Borges [and 4 others].

2024-05-19T01:57:41Z

by Pinto Borges, Ana, author.
Call Number 641.013 GAS
Publication Date 2022
Summary Gastronomic tourism has made remarkable progress within the past decade in both academia and within its own sector. However, many industries have suffered from the COVID-19 pandemic, and food tourism businesses had to take unique precautions for the health and safety of global consumers. Despite the economic turbulence of the COVID-19 pandemic, there are many strategies available for the restaurant industry to thrive. Gastronomy, Hospitality, and the Future of the Restaurant Industry: Post-COVID-19 Perspectives presents the most recent research surrounding food and gastronomy in relation to hospitality and tourism, highlighting emerging themes and different methods of approach. Concretely, it constitutes a timely and relevant compendium of chapters that offers its readers relevant issues in gastronomy and management strategies in the hospitality industry. Covering topics such as food tourism, organic food production, and restaurant communication, this book is an essential resource for managers, business owners, entrepreneurs, consultants, marketing specialists, government officials, libraries, researchers, academicians, educators, and students.
Format: Electronic Resources
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Revenue management for the hospitality industry.

2024-05-19T01:57:41Z

by Hayes, David K., author.
Call Number 647.94068 HAY
Publication Date 2022
Format: Books

Humanistic Perspectives in Hospitality and Tourism, Volume II : CSR and Person-Centred Care.

2024-05-19T01:57:41Z

by Ogunyemi, Kemi.
Call Number 338.4791068
Publication Date 2022
Format: Electronic Resources
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Managing Hospitality Experiences.

2024-05-19T01:57:41Z

by Kenyon, Alexandra.
Call Number 338.4791
Publication Date 2020
Summary This new textbook provides a full and detailed insight into the ways in which experiences are designed and delivered. It covers management issues such as marketing, human resources, operations, quality management, facilities management, project management, and strategy, and is supported throughout by pedagogic features and case studies.
Format: Electronic Resources
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Disaster planning and preparedness in the hotel industry / by Ahmad Rasmi Albattat, Ahmad Puad Mat Som.

2024-05-19T01:57:41Z

by Albattat, Ahmad Rasmi, author.
Call Number 658.4056 23
Publication Date 2019
Summary By identifying major emergencies that have occurred in the hotel industry; investigating hotels' preparation for emergencies in the past; and exploring how hotels manage and overcome such emergencies; this book will increase the awareness of emergency managers on how to manage and overcome the impact of emergencies in the hospitality industry.
Format: Electronic Resources
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Disaster Planning and Preparedness in the Hotel Industry.

2024-05-19T01:57:41Z

by Albattat, Ahmad Rasmi.
Call Number 658.477
Publication Date 2019
Summary By identifying major emergencies that have occurred in the hotel industry; investigating hotels' preparation for emergencies in the past; and exploring how hotels manage and overcome such emergencies; this book will increase the awareness of emergency managers on how to manage and overcome the impact of emergencies in the hospitality industry.
Format: Electronic Resources
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Managing Quality of Life in Tourism and Hospitality.

2024-05-19T01:57:41Z

by Uysal, Muzaffer.
Call Number 647.94
Publication Date 2018
Format: Electronic Resources
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Methodological Advances in Hospitality and Tourism.

2024-05-19T01:57:41Z

by Assaf, Albert.
Call Number 647.94
Publication Date 2018
Format: Electronic Resources
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Managing Quality of Life in Tourism and Hospitality.

2024-05-19T01:57:41Z

by Uysal, Muzaffer.
Call Number 647.94
Publication Date 2018
Summary Quality-of-life in tourism and hospitality can be classified in three categories: (1) tourists/guests (2) employees of tourism/hospitality firms (3) tourist communities. This unique resource delivers the latest research findings within these areas to the forefront of knowledge application in tourism and hospitality settings.
Format: Electronic Resources
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Digital Guest Experience : Tools to help hotels to manage and optimize the digital guest experience.

2024-05-19T01:57:41Z

by Radde, Björn.
Call Number 343.43066
Publication Date 2017
Format: Electronic Resources
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Advances in Hospitality and Leisure.

2024-05-19T01:57:41Z

by Chen, Joseph S.
Call Number 647.94000000000005
Publication Date 2017
Summary Advances in Hospitality and Leisure delivers refreshing insights from a host of scientific studies in the domains of hospitality, leisure and tourism, providing a platform to galvanize thoughts on contemporary issues and merging trends essential to theory advancement as well as professional practices from a global perspective.
Format: Electronic Resources
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The hospitality and tourism industry in Canada : What are the main challenges and solutions?.

2024-05-19T01:57:41Z

by Teare, Richard.
Call Number 647.94000000000005
Publication Date 2017
Format: Electronic Resources
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Progress in Hospitality Research II [electronic resource].

2024-05-19T01:57:41Z

by Okumus, Fevzi.
Call Number 338.4791
Publication Date 2015
Summary This ebook investigates the following: trends in hospitality management research; customer loyalty in the hospitality industry; transitioning loyalty programmes; talent management and work-life balance: serive quality in China's hospitality and tourism industry; and sustainability issues and hospitality and tourism firms' strategies.
Format: Electronic Resources
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What action can government take to improve food safety in a diverse and multi-cultural hospitality industry? [electronic resource].

2024-05-19T01:57:41Z

by Taylor, Eunice.
Call Number 647.94
Publication Date 2015
Summary The World Health Organization's website includes 'ten facts on food safety' which they say account for the main reasons why millions of people fall ill every year and many die as a result of eating unsafe food. Serious outbreaks of foodborne disease have been documented on every continent in the past decade, and in many countries rates of illnesses are increasing significantly. Given the scale of the problem, this ebook explores the ways in which government agencies and industry can work together to develop a comprehensive strategy to improve food safety management standards in the hospitality
Format: Electronic Resources
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Ethical and sustainable practices in the tourism and hospitality industry in China [electronic resource].

2024-05-19T01:57:41Z

by Okumus, Fevzi.
Call Number 338.4791
Publication Date 2014
Summary The topic of this ebook was particularly chosen because of the importance of ethical and sustainability issues and concerns related to the hospitality and tourism industry in China during the past 30 years. The authors from the worldwide locations such as the USA, UK, New Zealand, Hong Kong, Macau, Taiwan, and Chinese mainland have contributed their innovative views significantly to the discussion. Most of the issues and concerns discussed in the chapters included in this ebook are generally related to the hospitality and tourism industry globally. In this ebook, the audience can view ethical
Format: Electronic Resources
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Winning meetings and events for your venue / Rob Davidson and Anthony Hyde.

2024-05-19T01:57:41Z

by Davidson, Rob.
Call Number 658.456 DAV
Publication Date 2014
Summary Meetings and events are a major source of revenue for the venues that host them. But competition to win meetings and events is growing fast as new venues, large and small, are opening up all over the world and existing venues are expanding, refurbishing and modernizing their offer in order to increase their share of this lucrative market.However, in properties ranging from conference centres and hotels to universities and unusual venues such as museums and tourist attractions, busy sales and marketing staff often struggle to keep up to date with the many tools and techniques that can help them
Format: Regular print

Megafood.

2024-05-19T01:57:41Z

Call Number DVD 642.5 MEG
Publication Date 2014
Summary "Take a tasty adventure to the largest, busiest, and most extreme kitchens on the planet. From Australia's biggest pub, to an aircraft serving over 50,000 meals per day to Sea World in Orlando, Florida with a kitchen staff of over 1200 people, you'll see some of the biggest commercial kitchens in the world producing delicious dishes for hungry patrons"-- Container.
Format: Video disc

Progress in hospitality research [electronic resource].

2024-05-19T01:57:41Z

by Okumus, Fevzi.
Call Number 647.94 OKU
Publication Date 2014
Summary This ebook on contemporary hospitality research addresses key issues and challenges in the hospitality and tourism field. Written by leading scholars in the hospitality and tourism field to contribute it: addresses productivity, quality and relationship marketing in service operations; explains and synthesizes major services operations research foci from the past century; presents a critical review of the human resources management (HRM) research in the generic HRM and the hospitality fields; evaluates the evolution of hospitality marketing research over the last 25 years and illustrates how t
Format: Electronic Resources
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Tourism and the Lodging Sector.

2024-05-19T01:57:41Z

by Timothy, Dallen.
Call Number 338.4791
Publication Date 2014
Summary Tourism and the Lodging Sector is a pioneering book, the first text of its kind to examine the lodging sector from a tourism perspective. The book highlights the importance of the lodging sector in tourism as a major income generator and essential part of the travel experience.The book offers an international perspective on topics such as sustainability, security, economic development, technology and globalization. The issues, concepts and management concerns facing this industry are examined, highlighting important topics such as:the place of accommodations in tourism and vice versathe social ecological and economic implications of lodging developmentmanagement and restructuring issues in a globalizing industrysustainable tourism and the accommodation sectorcross-sectoral linkages between lodging, food services, gaming, conferences, and other intermediariesthe interaction between supply and demandsafety and security in tourism and lodging.Tourism and the Lodging Sector critically examines a wide range of lodging establishments from an industry and social science perspective, drawing parallels and distinctions between the various types of accommodation, from campgrounds for the cost-conscious or adventurous outdoor traveler, to luxury, five-star resorts, and more innovative accommodation such as tree-house hotels and ecolodges.Essential reading for students of tourism, this book is an indispensable guide, unprecedented in the field of tourism management.Dallen J. Timothy is Professor, School of Community Resources and Development, Arizona State University, USAVictor B. Teye is Associate Professor, School of Community Resources and Development, Arizona State University, USA.
Format: Electronic Resources
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Issues in Hospitality, Travel, and Tourism.

2024-05-19T01:57:41Z

by Acton, Q. Ashton.
Call Number 647.940285
Publication Date 2013
Format: Electronic Resources
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In search of hospitality [electronic resource].

2024-05-19T01:57:41Z

by Lashley, Conrad.
Call Number 647.068 LAS
Publication Date 2013
Summary 'In Search of Hospitality' is a unique contribution to the study of hospitality, exploring the practice of hospitality across disciplines, and adopting an international perspective where appropriate. This title brings together an extraordinary collection of leading researches and writers in hospitality, sociology, philosophy and social history, thereby providing a broad and comprehensive perspective on hospitality. It focuses the study of hospitality across the range of human, social and economic settings, and provides a reference point for the future development
Format: Electronic Resources
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International Encyclopedia of Hospitality Management [electronic resource].

2024-05-19T01:57:41Z

by Pizam, Abraham.
Call Number 647.94
Publication Date 2012
Summary The International Encyclopedia of Hospitality Management covers all of the relevant issues in the field of hospitality management from both a sectoral level:* Lodging* Restaurants* Clubs* Time-share* ConventionsAs well as a functional one: * Accounting & finance* Marketing* Human resources* Information technology* Facilities management Its u
Format: Electronic Resources
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What are the challenges faced by the hospitality industry in India? [electronic resource].

2024-05-19T01:57:41Z

by Jauhari, Vinnie.
Call Number XX(33913.1)
Publication Date 2012
Summary This ebook explores the challenges faced by the Indian hospitality industry. WHATT?s industry-led methodology is applied and the team of contributors used an industry round table approach to solicit views from hospitality practitioners, academics and government representatives. The challenges have been considered from a strategic perspective as well as from marketing, human resources, technology, finance and destination management perspectives.
Format: Electronic Resources
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Hospitality and Tourism Management Accounting [electronic resource].

2024-05-19T01:57:41Z

by Atkinson, Helen.
Call Number 338.4791
Publication Date 2012
Summary Part of the Contemporary Review Series. Contemporary Tourism Reviews will provide you with critical, state-of-the-art surveys of all of the major areas of tourism study to people who are coming to a topic for the first time. Written by leading thinkers and academics in the field they provide flexible, current and topical information as an instant download.
Format: Electronic Resources
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Principles of management for the hospitality industry [electronic resource] / Dana Tesone.

2024-05-19T01:57:41Z

by Tesone, D. V. (Dana V.)
Call Number 647.94068 TES
Publication Date 2012
Summary It is vital for hospitality management students to understand key management concepts as part of the complex and intimate nature of the services industry. Principles of Management for the Hospitality Industry is designed specifically for hospitality students who need to be able to use management tools and techniques to become successful hospitality managers. By placing you at the heart of an imaginary workplace this book offers the opportunity to work through all of the items of discussion for each topic. The chapter begins with a scenario to prompt an exploration of a given
Format: Electronic Resources
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Revenue management for the hospitality industry / David K. Hayes, Allisha A. Miller.

2024-05-19T01:57:41Z

by Hayes, David K., author.
Call Number 647.940681 HAY
Publication Date 2011
Format: Electronic Resources
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Managing conflict in hospitality [videorecording]

2024-05-19T01:57:41Z

by Video Education Australasia.
Call Number TR DVD 647 MAN
Publication Date 2011
Summary "Dissatisfied customers, miscommunication between staff, alcohol affected patrons, personality clashes: conflict is a daily part of working in hospitality. This is why it is so important that we all have finely tuned conflict management skills. This program will equip hospitality workers with the skills and knowledge they need to handle all forms of conflict with openness, honesty and empathy. We find out how to identify potential causes of conflict and act before the situation escalates. We also discover situational techniques to resolve conflict and learn the importance of follow-up such as incident reports and action plans"--Container.
Format: Other
Publisher's web site http://www.VEA.com.au

Responsible hospitality [electronic resource] / Rebecca Hawkins and Paulina Bohdanowicz.

2024-05-19T01:57:41Z

by Hawkins, Rebecca.
Call Number 338.4764794 HAW
Publication Date 2011
Summary The first book to bring together environmental theory and the responsible hospitality debate to define how far the industry has gone and what is left to achieve.
Format: Electronic Resources
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Internationalization of the hospitality industry [electronic resource].

2024-05-19T01:57:41Z

by Brookes, Maureen.
Call Number 664.00685
Publication Date 2011
Summary This ebook addresses the complexities of internationalisation within the hospitality industry across a range of countries and the implications of this for hospitality management education. A number of the papers were selected from the 4th International Conference on Services Management hosted by Oxford Brookes University in the May of 2009, demonstrating the relevance of hospitality research to the broader service sector.
Format: Electronic Resources
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Tourism and Hospitality [electronic resource] : Issues and Developments

2024-05-19T01:57:41Z

by Seba, Jaime.
Call Number 338.4791
Publication Date 2011
Summary Tourism has become a key global economic activity as expectations with regard to our use of leisure time have evolved, attributing greater meaning to our free time. Tourism is one of the world s largest industries, and in many regions it is the single largest source of investment and employment. This new book provides a look at many important issues in the field of tourism and hospitality, including understanding tourist preference, satisfaction, and motivation; tourism and hospitality education; rural tourism and its impact on local residents; the increasing popularity of cultural and heritage tourism; strategies for sustainable tourism; and more.
Format: Electronic Resources
Click here to view book http://angliss.eblib.com.au/patron/FullRecord.aspx?p=945494

The theory of hospitality & catering [electronic resource] : for levels 3 and 4 / David Foskett, Patricia Paskins.

2024-05-19T01:57:41Z

by Foskett, David, 1951-
Call Number 647.94 23
Publication Date 2011
Format: Electronic Resources
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Hospitality and tourism management / Petter M. Berge and Sondre B. Eliassen, editors.

2024-05-19T01:57:41Z

by Berge, Petter M.
Call Number 647.06799999999998
Publication Date 2010
Format: Electronic Resources
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Worldwide hospitality and tourism themes [electronic resource] : how has the use of technology in the US hospitality industry affected HR practices and guest satisfaction levels in the industry?

2024-05-19T01:57:41Z

by DiPietro, Robin.
Call Number 647.940687 WOR
Publication Date 2010
Format: Electronic Resources
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Welcome to hospitality : an introduction / Kaye (Kye-Sung) Chon, Thomas A. Maier.

2024-05-19T01:57:41Z

by Chon, Kye-Sung (Kaye), 1954-
Call Number 647.94 CHO
Publication Date 2010
Format: Books
Table of contents only http://www.loc.gov/catdir/toc/fy1002/2009920753.html

Commercial Homes in Tourism [electronic resource] : An International Perspective

2024-05-19T01:57:41Z

by Lynch, Paul.
Call Number 338.4
Publication Date 2009
Summary This is the first book to give recognition to this distinct, economically important and expanding form of tourism business by, bringing together recent and international research on this common form of commercial tourism accommodation.
Format: Electronic Resources
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Advances in culture, tourism and hospitality research. Vol. 2 [electronic resource] / edited by Arch G. Woodside.

2024-05-19T01:57:41Z

by Woodside, Arch G.
Call Number 338.4791 22
Publication Date 2008
Summary This volume provides useful answers to the following questions: how do tourists go about seeking high novelty and yet return to the same destination year-after-year? How do some firms in the same industry end up embracing industrial tourism while other firms reject such business models? What simple and complex heuristics do freely-independent-travelers apply pre-trip and during the trip in deciding where to go and what to do? What metrics are useful for measuring the impact of activity-focused tourism on the well-being of regional areas? How do executive leadership styles affect employee satisfaction in international tourist hotels? What action and outcome metrics are useful for measuring performance management auditing and destination marketing organization planning and implementing?In terms of the first question, research on tourists' risk-handling behavior provides a useful framework for explaining their novelty seeking proneness. The first paper of the volume provides a complete research report on how tourists' risk-handling behavior explains contingencies in novelty seeking regarding repeat visits to a given destination. How executives process industrial tourism models depends on whether or not they view such enterprise development as a core or peripheral business. The second paper provides thick descriptions of alternative process approaches whilst the third reports a mixed-methods (interpretative and positivistic) research design to provide a thorough report on FITs' (fully independent travellers') pre-trip and trip thinking and doing behavior. This research approach shows how FITs take advantage of serendipitous opportunities to experience a number of locations, attractions, and activities that they had neither actively researched nor planned. The fourth paper applies the fields of travel research and community economic development (CED) within an ethnographic and survey research study on mural tourism which shows how tourism business models can be successful for nurturing CED. The following paper provides both evidence on how leadership styles affect the success of international hotel operations as well as templates on how to measure both leadership styles and subsequent impacts on hotel operations. The final paper includes a longitudinal case study of management performance audits of a government destination marketing organization (DMO) to illustrate the use of templates for measuring both auditor and DMO executives behavior and performance outcomes. As such, this paper concludes what is a diverse and engaging volume of Advances in Culture Tourism and Hospitality Research.
Format: Electronic Resources
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Ceserani and Kinton's the theory of catering / David Foskett and Victor Ceserani.

2024-05-19T01:57:41Z

by Foskett, David, 1951-
Call Number 647.95 FOS
Publication Date 2007
Format: Books
Table of contents only http://www.loc.gov/catdir/toc/fy0805/2008270701.html

Current themes and developments in hospitality management education [electronic resource].

2024-05-19T01:57:41Z

by Lashley, Conrad.
Call Number 658.3764
Publication Date 2007
Summary Earlier versions of the articles in this e-book were presented at Fifteenth Annual Research Conference of the UK's Council for Hospitality Management Education (CHME). All articles were chosen to appear in this collection due to their bearing on the nature of hospitality management work and the skills needed by managers, and educational provision for hospitality management.
Format: Electronic Resources
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Advances in Hospitality and Leisure, Volume 3 [electronic resource].

2024-05-19T01:57:41Z

by Chen, Joseph S.
Call Number 338.4764794
Publication Date 2007
Summary Advances in Hospitality and Leisure, a peer-review serial published annually, delivers refreshing insights of a host of scientific studies pertaining to hospitality, leisure, and tourism while providing a forum to stimulate discussions on contemporary issues and emerging trends essential to theory advancement as well as professional practices from a global perspective.
Format: Electronic Resources
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Culture and career development [electronic resource].

2024-05-19T01:57:41Z

by Johns, Nick.
Call Number 647.95068
Publication Date 2007
Summary This e-book deals with aspects of culture and career development in hospitality and tourism management. Many studies have assumed the importance of cultural values and/or personality in the service orientation of individuals. The findings presented here, however, emphasize the importance of training and development in preparing individuals to give service. This is heartening to the industry, which faces increasing challenges through globalization and immigration. From these studies it seems that not only can the predisposition to service as a whole be fostered by training, but also front line
Format: Electronic Resources
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The Hospitality Industry in India [electronic resource].

2024-05-19T01:57:41Z

by Jauhari, Vinnie.
Call Number 642.5
Publication Date 2007
Summary This international e-book focuses on the hospitality industry in India. The Indian economy is on a trail of growth accompanied increased foreign investment, more business and leisure travel, and more opportunities for growth in the tourism sector. The research papers in this e-book capture the flavour of the fascinating transition that is taking place in India, and cover a diverse range of areas from the use of information technology for reservation in mid-size hotels in Indian to environmental consciousness.
Format: Electronic Resources
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Human resource management for the hospitality and tourism industries [electronic resource] / Dennis Nickson.

2024-05-19T01:57:41Z

by Nickson, Dennis.
Call Number 338.47910683 NIC
Publication Date 2007
Summary Human Resource Management for the Hospitality and Tourism Industries takes an integrated look at HRM policies and practices in the tourism and hospitality industries. Utilising existing human resource management (HRM) theory and practice, it contextualises it to the tourism and hospitality industries by looking at the specific employment practices of these industries, such as how to manage tour reps or working in the airline industry.It initially sets the scene with a broad review of the evidence of HRM practice within the tourism and hospitality industries. Having identified the broader pictu
Format: Books
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Studying hospitality - Beyond the Envelope [electronic resource].

2024-05-19T01:57:41Z

by Lashley, Conrad.
Call Number 642.5
Publication Date 2007
Summary An emerging hospitality studies focus among academics prioritizes the study of host and guest transactions as a key feature of hospitality research and publications. The papers in this e-book, guest edited by a leading researcher in the field, provide a flavor of some of the research themes that social science perspectives suggest. The study of host and guest transactions extends beyond commercial hospitality management activities; a large number of human interactions can be better understood through host and guest transactions. Commercial hospitality management through service quality managem
Format: Electronic Resources
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Experiential Learning Exercises for Tourism and Hospitality Executive Training [electronic resource].

2024-05-19T01:57:41Z

by Woodside, Arch.
Call Number 338.479105
Publication Date 2007
Summary The seven executive training exercises in tourism in this e-book form an important step towards developing a library of executive training exercises with solutions in tourism management. While in real-life problems and opportunities do not come with an explicit list of options to select from, the view adopted in developing these training exercises is that creating tourism management stories describing dilemmas with explicit options is a useful learning method located between lecturing and learning from case study without explicit options. The novice benefits from considering a list of explicit
Format: Electronic Resources
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Hotel, lodging, restaurant and resort management : a service quality perspective / Percy K. Singh.

2024-05-19T01:57:41Z

by Singh, Percy K., 1950-
Call Number 647.94 SIN
Publication Date 2006
Format: Books

Meetings, expositions, events, and conventions : an introduction to the industry / [edited by] George G. Fenich.

2024-05-19T01:57:41Z

by Fenich, George G.
Call Number 658.456 MEE
Publication Date 2005
Summary "Meetings, expositions, events and conventions (MEEC) is one of the fastest growing segments of the United States economy, and embraces multiple aspects of the hospitality and tourism industry. This book provides a thorough understanding of the MEEC industry."--BOOK JACKET.
Format: Books

Dealing with conflict situations [videorecording] : communicate on the telephone.

2024-05-19T01:57:41Z

by William Angliss Institute
Call Number DVD 647 DEA
Publication Date 2005
Summary Demonstrates some basic skills required when dealing with customers and clients, demonstrating both appropriate and inappropriate behaviour.
Format: Video disc

Developing hospitality properties and facilities / edited by Josef Ransley, Hadyn Ingram.

2024-05-19T01:57:41Z

by Ingram, Hadyn.
Call Number 647.940682 DEV
Publication Date 2004 2000
Format: Books

Developing hospitality properties and facilities / edited by Josef Ransley and Hadyn Ingram.

2024-05-19T01:57:41Z

by Ransley, Josef.
Call Number 647.940682 DEV
Publication Date 2004
Summary Developing Hospitality Properties and Facilities sets out some of the key issues in developing hospitality properties from the hospitality manager's perspective. From the original concept, through each part of the process, it provides an essential guide for students and professionals on how to manage hospitality facilities to their best effect, using a model-based insight into the process in an informed, but non-technical way. Now in its second edition, this successful text has been updated with new international case studies from companies such as MyTravel, Disneyland Paris Hotel, Elysium Beach Resort Cyprus and many others. It also includes new chapters from well-known authors. With contributions from both academics and practitioners, this book looks at design, building issues, operational relationships, and therefore provides the hospitality manager with insight into how these areas work and what they need to know in order to get the best out of them.
Format: Books

Hospitality operations : a systems approach / Peter Jones ... [et al.].

2024-05-19T01:57:41Z

by Jones, Peter, 1951-
Call Number 647.94068 HOS
Publication Date 2003
Format: Books

The International hospitality industry : structure, characteristics and issues / edited by Bob Brotherton.

2024-05-19T01:57:41Z

by Brotherton, Bob.
Call Number 647.94068 INT
Publication Date 2003
Format: Books

Introduction to hospitality operations : an indispensable guide to the industry / edited by Peter Jones.

2024-05-19T01:57:41Z

by Jones, Peter, 1951-
Call Number 647.94068 INT
Publication Date 2002
Format: Books

Behind the scenes [digital videorecording] : hospitality and hotels / producer and director, Larry Walcoff.

2024-05-19T01:57:41Z

by Walcoff, Larry.
Call Number TR DVD 647.95 BEH
Publication Date 2001
Summary What happens behind the scenes at a major hotel, from the moment you enter the lobby until checkout time? Beginning with the doorman and concierge, to the check-in desk, peeking into the storage closets where all the linens are stored, and even getting inside the business offices, we will see that there lots of job possibilities in the fast-growing hospitality business.
Format: Other

Developing hospitality properties and facilities / edited by Josef Ransley, Hadyn Ingram.

2024-05-19T01:57:41Z

by Ingram, Hadyn.
Call Number 647.940682 DEV
Publication Date 2000
Format: Books

The theory of catering / Ronald Kinton, Victor Ceserani, David Foskett.

2024-05-19T01:57:41Z

by Kinton, Ronald.
Call Number 647.95 KIN
Publication Date 1999
Format: Books

Kitchen and food production [videorecording].

2024-05-19T01:57:41Z

by Video Education Australasia.
Call Number DVD 647.95 KIT
Publication Date 1996
Summary In this program we see how chefs prepare the meals at Melbourne's Sofitel Hotel and how they have to cater for all tastes. It investigates the many considerations taken into account in the efficient running of large kitchen, as well as the production of food for a major Australian airline, where the design of the meals is customised. This is contrasted with the work of a second year apprentice at a busy a la carte bistro. Occupational Health and Safety issues are also considered.
Format: Other