Search Results for Management - Narrowed by: Organizational effectiveness.SirsiDynix Enterprisehttps://wait.sdp.sirsidynix.net.au/client/en_US/WAILRC/WAILRC/qu$003dManagement$0026qf$003dSUBJECT$002509Subject$002509Organizational$002beffectiveness.$002509Organizational$002beffectiveness.$0026ps$003d300$0026st$003dPD?dt=list2024-05-19T12:34:31ZHigh Performance Managerial Leadership: Best Ideas From Around the World.ent://SD_ILS/0/SD_ILS:3110782024-05-19T12:34:31Z2024-05-19T12:34:31Zby Waal, Andr ̌de.<br/>Call Number 658.4 23<br/>Publication Date 2020<br/>Summary "Learn how managers have transformed their teams and companies into envied high performance organizations in this guide to nurturing successful managers at your organization, informed by the author's ten-year study of applications of his High Performing Organization (HPO) Framework"--<br/>Format: Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://ezproxy.angliss.edu.au/login?direct=true&scope=site&db=nlebk&AN=2452337">http://ezproxy.angliss.edu.au/login?url=http://ezproxy.angliss.edu.au/login?direct=true&scope=site&db=nlebk&AN=2452337</a><br/>Strategy and human resource management / Peter Boxall and John Purcell.ent://SD_ILS/0/SD_ILS:2902952024-05-19T12:34:31Z2024-05-19T12:34:31Zby Boxall, Peter F. author.<br/>Call Number 658.301 BOX<br/>Publication Date 2016<br/>Summary "How does HRM affect an organisation's chances of survival, its degree of financial success and its reputation in wider society? How is HR strategy shaped within and across organisations, industries and societies, and how can managers improve it to strengthen their organisation's performance? Strategy and Human Resource Management addresses these vital questions. Written by a renowned author team, it treats HR strategy as an essential element in business strategy, whilst integrating a vast range of relevant research and theory. Now in its fourth edition, it continues to challenge academics, students and practitioners to approach HRM from a strategic perspective. New to this edition:[bullet] All chapters have been fully updated, the selection of key studies improved, and the links to major events brought up to date.[bullet] Includes a more thorough analysis of the general principles in strategic HRM.[bullet] It has been restructured to provide a deeper examination of HR strategy in the 'mega contexts' of manufacturing, services, multidivisional firms, and multinationals. This book is an essential companion for upper-level undergraduates, postgraduate students of HRM, and MBA students. Practitioners interested in the role of HRM in successful businesses will also find this a thoroughly engaging and invaluable resource"--<br/>Format: Books<br/>The Food Industry Innovation School [electronic resource] : How to Drive Innovation through Complex Organizationsent://SD_ILS/0/SD_ILS:1524152024-05-19T12:34:31Z2024-05-19T12:34:31Zby Traitler, Helmut.<br/>Call Number 664.00684<br/>Publication Date 2015<br/>Summary Innovation and new product development are increasingly perceived as drivers of profits in the food industry. Companies are dedicating a large amount of resources to these areas and it is crucial that individuals understand how to be part of this new strategy. The Food Industry Innovation School focuses on key skills needed to drive new ideas from initial concepts through to successful products on the shelf. The author argues that any individual can learn how to lead innovation within complex organizations utilizing companies' commercial and financial resources. The book focuses on the impa<br/>Format: Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1895787">Click here to view book</a><br/>Corporate strategy for dramatic productivity surge [electronic resource] / edited by Akira Ishikawa, Aoyama Gakuin University, Japan & University of Hawaii & Tetsuro Saisho, Gunma University.ent://SD_ILS/0/SD_ILS:2605352024-05-19T12:34:31Z2024-05-19T12:34:31Zby Ishikawa, Akira, 1934-<br/>Call Number 658.4012 23<br/>Publication Date 2013<br/>Summary Corporate Strategy for Dramatic Productivity Surge deals with the very basics of productivity and cost performance - including abridgement of time, increase in speed, enhancement of capabilities, increase in sensitivity and precision, enhancement of efficiency and effectiveness, alteration of size, reduction of costs and increase in revenue, among others. This book consists of five parts - Introduction, Case Studies of Super Effects in Management Functions, Case Studies of Global Scale Super Effects Realized, Case Studies of Super Effects in Marketing Domains, and Conclusion: The Road to Realizing the Super Effect - featuring more than fifty successful cases of productivity surge or super effects, including risk-driven ones. Productivity surge herein means a dramatic reduction of costs, at least by one-tenth, while maintaining effectiveness or discontinuous increase in effectiveness by at least 10 times, while keeping the costs the same. Cases highlighted in the book are instrumental and valuable for the organizations worldwide to evaluate processes, avoid unnecessary failure and work towards future success.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=622019">Click here to view</a><br/>Everything you want to know about Agile [electronic resource] : how to get Agile results in a less-than-agile organization / Jamie Lynn Cooke.ent://SD_ILS/0/SD_ILS:2559412024-05-19T12:34:31Z2024-05-19T12:34:31Zby Cooke, Jamie Lynn.<br/>Call Number 004.068 23<br/>Publication Date 2012<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=571555">Click here to view</a><br/>Effective human resource management [electronic resource] : a global analysis / Edward E. Lawler III and John W. Boudreau.ent://SD_ILS/0/SD_ILS:2567222024-05-19T12:34:31Z2024-05-19T12:34:31Zby Lawler, Edward E., III.<br/>Call Number 658.3 23<br/>Publication Date 2012<br/>Summary Effective Human Resource Management is the Center for Effective Organizations' (CEO) sixth report of a fifteen-year study of HR management in today's organizations. The only long-term analysis of its kind, this book compares the findings from CEO's earlier studies to new data collected in 2010. Edward E. Lawler III and John W. Boudreau measure how HR management is changing, paying particular attention to what creates a successful HR function-one that contributes to a strategic partnership and overall organizational effectiveness. Moreover, the book identifies best practices in area.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=713383">Click here to view</a><br/>Successful organizational transformation [electronic resource] : the five critical elements / Marvin Washington, Stephen Hacker, Marla Hacker.ent://SD_ILS/0/SD_ILS:2494832024-05-19T12:34:31Z2024-05-19T12:34:31Zby Washington, Marvin.<br/>Call Number 658.406 22<br/>Publication Date 2011<br/>Summary One subject that is receiving a lot of attention is organizational change. Whether it is reinventing government, reengineering corporations, or reforming churches, all kinds of organizations are attempting major transformations. The pace of organizational change projects is perhaps only overshadowed by the number of books on the subject of organizational change. One only has to scan the business section of any local bookstore to see that there are numerous titles on the subject of organizational change. While each book may be interesting, the books often do not build on each other and sometimes develop contradictory ideas and concepts.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493201">Click here to view</a><br/>Delighting your customers [electronic resource] : Delivering excellent customer service...without breaking the bankent://SD_ILS/0/SD_ILS:1513262024-05-19T12:34:31Z2024-05-19T12:34:31Zby Owton, Avril.<br/>Call Number 658.812<br/>Publication Date 2011<br/>Summary The Business on a Shoestring series helps small business owners grow their business imaginatively, effectively and without spending a fortune. Aimed at entrepreneurs with plenty of vision and commitment but not a lot of cash, each book is packed with ideas that really work, real-life examples, step-by-step advice and sources of further information. Your relationship with your customers is probably one of the most important you'll ever have. No business can survive without them, but reaching customers in the first place is a big challenge for small companies. This revised edition offers invalua<br/>Format: Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=773609">Click here to view book</a><br/>How some small businesses get their ducks in a row and grow while others remain undistinguished [electronic resource] / Shil Niyogi.ent://SD_ILS/0/SD_ILS:2530962024-05-19T12:34:31Z2024-05-19T12:34:31Zby Niyogi, Shil.<br/>Call Number 658.022 22<br/>Publication Date 2011<br/>Summary What do Jack Welch (GE), Howard Schultz (Starbucks), and Ray Kroc (McDonalds) have in common that made their firms grow beyond excellence?. Is it their vision, their leadership styles, their people-management skills, or their industry insight? Perhaps the one leading factor is their talent for transforming these enterprises into star performers and brands to reckon with. Designed as a boot-camp-style workbook, it puts forward a three-pronged framework for success in business:. - Procedural: Follow the existing norms and introduce better standards and more effective procedures within the firm.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=421061">Click here to view</a><br/>Designing the networked organization [electronic resource] / Ken Everett ; with contributions by Richard White [and others].ent://SD_ILS/0/SD_ILS:2508092024-05-19T12:34:31Z2024-05-19T12:34:31Zby Everett, Ken.<br/>Call Number 658.044 22<br/>Publication Date 2011<br/>Summary Ken Everett proposes the network as the organization of the future, and he wrote this book, with the help of five colleagues, to help the architects of such future organizations. He started a network of necessity - limited financial resources - but then encountered surprising benefits. He discovered networked organizations to be resilient, innovative, and leader-full and that these characteristics arise out of the design. This potential, he says, applies equally to networks of independent associates as it does to traditional organizations willing to adopt a new style of leadership - a style closer to "hosting" than "commanding." This is a practice-based book: Its developmental model was earned through experience. The model lays out three phases: from connections to communities to coalitions, or from "doing fine" to "getting better" to "getting better at getting better." Ken Everett illustrates these claims with real-life examples. He describes how a family company with only 3 employees grew to be represented in 30 countries via 300 colleagues. The potential of the networked organization is new, and that's what this book is about.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493199">Click here to view</a><br/>Acting out [electronic resource] : outlining specific behaviors and actions for effective leadership / by Mitchell P. Weinzetl.ent://SD_ILS/0/SD_ILS:2456492024-05-19T12:34:31Z2024-05-19T12:34:31Zby Weinzetl, Mitchell P.<br/>Call Number 658.4092 23<br/>Publication Date 2010<br/>Summary There are many misconceptions about how police agencies and other public sector organizations operate. Policing is a business, and the business of policing is subjected to the same universal rules of business and leadership whether you are in police work or in industry. Leadership is leadership and management is management and the principles are the same. This book is about being an effective leader and about change- personal change, intellectual change, process change, organizational change, and personal growth and development. Part One focuses on communication and leadership actions and what.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=389227">Click here to view</a><br/>Analyzing the operation of performance-based accountability systems for public services [electronic resource] / Frank Camm, Brian M. Stecher.ent://SD_ILS/0/SD_ILS:2451192024-05-19T12:34:31Z2024-05-19T12:34:31Zby Camm, Frank A., 1949-<br/>Call Number 352.66 22<br/>Publication Date 2010<br/>Summary Empirical evidence of the effects of performance-based public management is scarce. This report describes a framework used to organize available empirical information on one form of performance-based management, a performance-based accountability system (PBAS). Such a system identifies individuals or organizations that must change their behavior for the performance of an activity to improve, chooses an implicit or explicit incentive structure to motivate these organizations or individuals to change, and then chooses performance measures tailored to inform the incentive structure appropriately. The study focused on systems in the child-care, education, health-care, public health emergency preparedness, and transportation sectors, mainly in the United States. Analysts could use this framework to seek empirical information in other sectors and other parts of the world. Additional empirical information could help refine existing PBASs and, more broadly, improve decisions on where to initiate new PBASs, how to implement them, and then how to design, manage, and refine them over time.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=343550">Click here to view</a><br/>Organizing around intelligence [electronic resource] : the new paradigm / Liang Thow Yick.ent://SD_ILS/0/SD_ILS:2450062024-05-19T12:34:31Z2024-05-19T12:34:31Zby Liang, Thow Yick.<br/>Call Number 338 22<br/>Publication Date 2009<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=340481">Click here to view</a><br/>Coaching for high performance [electronic resource] : how to develop exceptional results through coaching / Sarah Cook.ent://SD_ILS/0/SD_ILS:2446342024-05-19T12:34:31Z2024-05-19T12:34:31Zby Cook, Sarah.<br/>Call Number 658.3124 22<br/>Publication Date 2009<br/>Summary Coaching for High Performance is intended to inspire IT managers with practical advice and tips on how to create a coaching environment in their department. Applying coaching skills in the IT workplace will help create a climate of high performance.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=391088">Click here to view</a><br/>42 rules for growing enterprise revenue [electronic resource] / Lilia Shirman ; foreword by Jill Konrath.ent://SD_ILS/0/SD_ILS:2421142024-05-19T12:34:31Z2024-05-19T12:34:31Zby Shirman, Lilia.<br/>Call Number 658.406 22<br/>Publication Date 2009<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=318308">Click here to view</a><br/>Take no prisoners [electronic resource] : a no-holds-barred approach to corporate excellence / Marvin A. Davis.ent://SD_ILS/0/SD_ILS:2320552024-05-19T12:34:31Z2024-05-19T12:34:31Zby Davis, Marvin A.<br/>Call Number 658.515 22<br/>Publication Date 2008<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=210999">Click here to view</a><br/>Becoming a resonant leader : develop your emotional intelligence, renew your relationships, sustain your effectiveness / Annie McKee, Richard Boyatzis, Frances Johnston.ent://SD_ILS/0/SD_ILS:262062024-05-19T12:34:31Z2024-05-19T12:34:31Zby McKee, Annie, 1955-<br/>Call Number 658.4092 MCK<br/>Publication Date 2008<br/>Format: Books<br/>Resonant leadership : renewing yourself and connecting with others through mindfulness, hope, and compassion / Richard Boyatzis ; Annie McKee.ent://SD_ILS/0/SD_ILS:262082024-05-19T12:34:31Z2024-05-19T12:34:31Zby Boyatzis, Richard E.<br/>Call Number 658.4092 BOY<br/>Publication Date 2008 2005<br/>Format: Books<br/>International handbook of practice-based performance management [electronic resource] / edited by Patria de Lancer Julnes [and others].ent://SD_ILS/0/SD_ILS:2451642024-05-19T12:34:31Z2024-05-19T12:34:31Zby Julnes, Patria de Lancer.<br/>Call Number 352.375 22<br/>Publication Date 2008<br/>Summary A combination of conceptual and practical applications with an emphasis on cutting-edge practices in the US and abroad, this text represents the most notable examples of performance measurement in Canada, Latin America and Eastern Europe, and supports the integration of theory and practice, with linked chapters.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=474481">Click here to view</a><br/>The dynamics of performance management [electronic resource] : constructing information and reform / Donald P. Moynihan.ent://SD_ILS/0/SD_ILS:2378852024-05-19T12:34:31Z2024-05-19T12:34:31Zby Moynihan, Donald P.<br/>Call Number 352.66 22<br/>Publication Date 2008<br/>Summary Efficiency. Innovation. Results. Accountability. These, advocates claim, are the fruits of performance management. In recent decades government organizations have eagerly embraced the performance modelùbut the rush to reform has not delivered as promised. Drawing on research from state and federal levels, Moynihan illustrates how governments have emphasized some aspects of performance managementùsuch as building measurement systems to acquire more performance dataùbut have neglected wider organizational change that would facilitate the use of such information. In his analysis of why and how go.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=228430">Click here to view</a><br/>Healthcare operations management [electronic resource] / Daniel B. McLaughlin, Julie M. Hays.ent://SD_ILS/0/SD_ILS:2353972024-05-19T12:34:31Z2024-05-19T12:34:31Zby McLaughlin, Daniel B., 1945-<br/>Call Number 362.1068 22<br/>Publication Date 2008<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=237622">Click here to view</a><br/>Coaching for high performance [electronic resource] / Vivette Payne.ent://SD_ILS/0/SD_ILS:2359952024-05-19T12:34:31Z2024-05-19T12:34:31Zby Payne, Vivette.<br/>Call Number 658.3124 22<br/>Publication Date 2007<br/>Summary Coach employees to ensure maximum performance, motivation and retention. Following a seven-step coaching process, Coaching for High Performance gives managers the tools to help their people excel at their jobs and meet competitive challenges with confidence. This book teaches managers how to communicate performance expectations, assess employee skill levels, establish the purpose of coaching, and agree on a coaching contract. Managers will learn the critical skills needed to conduct coaching conversations, adapt one's coaching style to fit changing situations, and create a coaching plan. Reade.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=387642">Click here to view</a><br/>Corporate agility : a revolutionary new model for competing in a flat world / Charles E. Grantham, James P. Ware, Cory Williamson.ent://SD_ILS/0/SD_ILS:2321692024-05-19T12:34:31Z2024-05-19T12:34:31Zby Grantham, Charles E.<br/>Call Number 658.4012 22<br/>Publication Date 2007<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=214584">Click here to view</a><br/>Attitude, intentions, and focus [electronic resource].ent://SD_ILS/0/SD_ILS:2341732024-05-19T12:34:31Z2024-05-19T12:34:31Zby Wright, Ken.<br/>Call Number 658.4092 22<br/>Publication Date 2007<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=236856">Click here to view</a><br/>Our iceberg is melting [sound recording] : [changing and succeeding under any conditions] / John Kotter and Holger Rathgeber ; [foreword by Spencer Johnson].ent://SD_ILS/0/SD_ILS:258222024-05-19T12:34:31Z2024-05-19T12:34:31Zby Kotter, John P., 1947-<br/>Call Number CD 658.406 KOT<br/>Publication Date 2006<br/>Summary One penguin finds a problem that could become a big problem for the whole colony. However, none of the other penguins want to listen. This DVD covers aspects of successful change management.<br/>Format: Sound recording<br/>Contributor biographical information <a href="http://www.loc.gov/catdir/enhancements/fy0665/2006043101-b.html">http://www.loc.gov/catdir/enhancements/fy0665/2006043101-b.html</a>
Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0665/2006043101-d.html">http://www.loc.gov/catdir/enhancements/fy0665/2006043101-d.html</a>
Our Ice is Melting website <a href="http://www.ouricebergismelting.com">http://www.ouricebergismelting.com</a><br/>Maximizing machinery uptime [electronic resource] / Fred K. Geitner and Heinz P. Bloch.ent://SD_ILS/0/SD_ILS:2411162024-05-19T12:34:31Z2024-05-19T12:34:31Zby Geitner, Fred K.<br/>Call Number 658.514 22<br/>Publication Date 2006<br/>Summary The authors use their decades of experience and draw upon real-world examples to demonstrate that the application of their techniques provides a basis for equipment management, uptime maximization, and reduced maintenance costs. The text explores reliability assessment techniques such as Failure Mode, Effect Analysis, and Fault Tree Analysis of commonly encountered rotating machinery. These are all highly effective techniques that the engineer can apply to maximize uptime and thereby maximize production and profitability. *Provides the tools to drastically improve machinery productivity and performance *Bridges the gap between the theory of "reliability engineering" and the practical day-to-day measures that lead to machinery uptime *Authoritative reference for maximizing the uptime of process equipment.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=166201">Click here to view</a><br/>The process-based organization : a natural organization strategy / Gustavo Crosetto, Jorge Macazaga.ent://SD_ILS/0/SD_ILS:2271022024-05-19T12:34:31Z2024-05-19T12:34:31Zby Crosetto, Gustavo.<br/>Call Number 658.406 22<br/>Publication Date 2005<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=135981">Click here to view</a><br/>Effective succession planning : ensuring leadership continuity and building talent from within / William J. Rothwell.ent://SD_ILS/0/SD_ILS:2267712024-05-19T12:34:31Z2024-05-19T12:34:31Zby Rothwell, William J., 1951-<br/>Call Number 658.4092 22<br/>Publication Date 2005<br/>Summary The most admired book on systematic succession planning ... now updated and expanded.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=130437">Click here to view</a><br/>Human systems management [electronic resource] : integrating knowledge, management and systems / by Milan Zeleny.ent://SD_ILS/0/SD_ILS:2317062024-05-19T12:34:31Z2024-05-19T12:34:31Zby Zeleny, Milan, 1942-<br/>Call Number 658.4038 22<br/>Publication Date 2005<br/>Summary Human Systems Management is an important work that integrates knowledge, management and systems into a unified world of thinking and action in business, decision-making and economics. It presents a modern synthesis of the fields of knowledge management, systems science and human organization. A biological rather than mechanistic perspective pervades the text. New and original ideas and approaches are presented with the simplicity and clarity typical of the well-known author.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=174612">Click here to view</a><br/>People-focused knowledge management : how effective decision making leads to corporate success / Karl M. Wiig.ent://SD_ILS/0/SD_ILS:290132024-05-19T12:34:31Z2024-05-19T12:34:31Zby Wiig, Karl M.<br/>Call Number 658.4038 WII<br/>Publication Date 2004<br/>Format: Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/els051/2004005921.html">http://www.loc.gov/catdir/toc/els051/2004005921.html</a>
Publisher description <a href="http://www.loc.gov/catdir/description/els051/2004005921.html">http://www.loc.gov/catdir/description/els051/2004005921.html</a><br/>Organizing around intelligence / Liang Thow Yick.ent://SD_ILS/0/SD_ILS:2272012024-05-19T12:34:31Z2024-05-19T12:34:31Zby Liang, Thow Yick.<br/>Call Number 658 22<br/>Publication Date 2004<br/>Summary Organizing Around Intelligence introduces a new mindset andawareness in leading and managing human organizations. This paradigmshift is vital as humankind enters the intelligence era (the knowledgeeconomy). Individual human beings are becoming better informed andeducated. They carry knowledge structures of very highquality. Consequently, their interaction dynamic is different and theyhave to be managed differently. The intelligent organization theorydiscussed in this book emphasizes the significance of focusing on thehuman thinking system and the orgmind as the primary strategy. Theapproach is.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=137573">Click here to view</a><br/>Integrated performance management : a guide to strategy implementation / edited by Kurt Verweire and Lutgart van den Berghe.ent://SD_ILS/0/SD_ILS:2297892024-05-19T12:34:31Z2024-05-19T12:34:31Zby Verweire, Kurt.<br/>Call Number 658.4013 22<br/>Publication Date 2004<br/>Summary Linking various disciplines and management functions, Integrated Performance Management provides the reader with a concrete framework to manage organizations successfully. The authors do not isolate a single strategy to manage performance. Instead, the book focuses on a range of strategies providing the reader with an introduction to each one.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=251828">Click to view here</a><br/>Robert K. Greenleaf [electronic resource] : a life of servant leadership / Don M. Frick.ent://SD_ILS/0/SD_ILS:2526532024-05-19T12:34:31Z2024-05-19T12:34:31Zby Frick, Don M., 1946-<br/>Call Number 303.34092<br/>Publication Date 2004<br/>Summary Thousands if not millions of people have heard the term?servant leadership,? introduced by Robert K. Greenleaf in his landmark essay The Servant as Leader, published in 1970. There are now Centers for Servant Leadership in ten countries and counting. His work is regularly cited by some of the most prominent business writers and leaders in the world, such as Ken Blanchard, Stephen Covey, Peter Senge, Margaret Wheatley, and Peter Block. And yet until now there has been no biography of the man who first developed this revolutionary idea. Don Frick was given unfettered access to all of Greenleaf?s papers and correspondence. The result is a fascinating book that details the sources of Greenleaf?s thought, describes his friendships with dozens of well-known people, and shows how he influenced business history well before his first book was published at the age of 73, and lived his own life as a servant leader. As Director of Management Research at AT & T for 38 years, Greenleaf was known as?AT & T?s Kept Revolutionary.? Among other unusual initiatives, he oversaw a novel program which taught executive decision making through great literature, established the first corporate assessment center using knowledge gleaned from the OSS?s approach to training civilian spies during World War II, and invited leading philosophers and theologians to have conversations with AT & T executives. After a period of soul searching and some surprising experiments in consciousness, Greenleaf retired from AT & T and began to develop the concept of servant leadership, the then-heretical notion that leaders lead best by serving their followers rather than?commanding? them. He continued to promote the idea through teaching, writing, and consulting until his last years, and was instrumental in creating a score of important organizations such as The Center for Creative Leadership and Yokefellow Institute. Always, Greenleaf was a seeker opening himself up to novel experiences and astonishing people. He was a complex person?an introvert who served in public roles, a wise person who refused to give others?The Answer,? a brilliant thinker who often declared,?I am not a scholar.? His grave carries the epitaph he wrote for himself:?Potentially a good plumber; ruined by a sophisticated education.?<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=390407">Click here to view</a><br/>Ideas are free [electronic resource] : how the idea revolution is liberating people and transforming organizations / Alan G. Robinson, Dean M. Schroeder.ent://SD_ILS/0/SD_ILS:1785632024-05-19T12:34:31Z2024-05-19T12:34:31Zby Robinson, Alan (Alan G.)<br/>Call Number 658.314 22<br/>Publication Date 2004<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=260741">http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=260741</a><br/>Innovative forms of organizing : international perspectives / edited by Andrew M. Pettigrew [and others].ent://SD_ILS/0/SD_ILS:2289522024-05-19T12:34:31Z2024-05-19T12:34:31Zby Pettigrew, Andrew M.<br/>Call Number 658 22<br/>Publication Date 2003<br/>Summary Sixteen international academics and researchers report findings from the Innovative Forms of Organizing (INNFORM) program, a collective endeavor of an international research network lead from Warwick Business School, UK, and involving six other European universities and one each from the U.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=251675">Click here to view</a><br/>Winning behavior : what the smartest, most successful companies do differently / Terry R. Bacon and David G. Pugh.ent://SD_ILS/0/SD_ILS:2234102024-05-19T12:34:31Z2024-05-19T12:34:31Zby Bacon, Terry R.<br/>Call Number 658 22<br/>Publication Date 2003<br/>Summary Annotation Winning Behavior gives companies a new way to increase business: by "outbehaving" rivals so that customers see a positive behavioral difference at every customer touchpoint-from product development and branding to bids and proposals, service, and much more. It is this company-wide Behavioral Differentiation that breeds lasting customer loyalty by allowing any company to distinguish itself from competitors in a tough, crowded market. Winning Behavior will prove to be a landmark book in the literature on customer service and customer relationship management: there has never been a book on Behavioral Differentiation before, but readers will see its potential in the results of the blue-ribbon organizations that practice it. Packed with eye-opening case histories and examples:Ritz-CarltonHarley-DavidsonEnterprise Rent-a-CarWal-MartFeatures exclusive interviews with high-profile executives including:George Zimmer (Men's Wearhouse)Hans-Olof Olssen (Volvo)Piers Marmion (Heidrick & Struggles) and others.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=86787">Click here to view</a><br/>Leading in tough times : the manager's guide to responsibility, trust, and motivation / Richard S. Deems, Terri A. Deems.ent://SD_ILS/0/SD_ILS:2335692024-05-19T12:34:31Z2024-05-19T12:34:31Zby Deems, Richard S.<br/>Call Number 658.4092 21<br/>Publication Date 2003<br/>Summary Leading in Tough Times: Responsibility, Trust and Motivation is full of advice and tips for any manager, supervisor or team leader who must keep employees productive and engaged during difficult times. Whether it's a layoff, economic downturn, bankruptcy or other period of change, this book provides specific actions for leading in ways that show people you are really "there" with them. The authorsnationally recognized experts on the subjectfocus on three key areas: Leading with responsibility, keeping trust and providing motivation in the midst of change. Section one presents.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=135971">Click here to view</a><br/>Balanced scorecard in a week / Mike Bourne and Pippa Bourne.ent://SD_ILS/0/SD_ILS:185312024-05-19T12:34:31Z2024-05-19T12:34:31Zby Bourne, Mike.<br/>Call Number 658.4012 BOU<br/>Publication Date 2002<br/>Format: Books<br/>Effective succession planning : ensuring leadership continuity and building talent from within / William J. Rothwell.ent://SD_ILS/0/SD_ILS:2208362024-05-19T12:34:31Z2024-05-19T12:34:31Zby Rothwell, William J., 1951-<br/>Call Number 658.4092 21<br/>Publication Date 2001<br/>Summary Annotation Now thoroughly updated & expanded, the most comprehensive book on systematic succession planning. Since 1994, EFFECTIVE SUCCESSION PLANNING has been helping readers develop a strong succession program & avoid the disruption (maybe even disaster) that can result when key employees move on unexpectedly. Now, with many sections of totally new material & extensive updates throughout, this indispensable guide is the most comprehensive resource on succession planning available. Readers will find a wealth of information on how to: Plan & implement a systematic program, following a proven model, Identify competencies & clarify values for both planning & managing a succession program, Assess current & future needs & resources, Apply online & high-tech approaches to succession planning & management programs & more.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=53939">Click here to view</a><br/>Managing organisational learning : from rhetoric to reality / Laurie Field, in collaboration with Bill Ford.ent://SD_ILS/0/SD_ILS:95062024-05-19T12:34:31Z2024-05-19T12:34:31Zby Field, Laurie<br/>Call Number 658.400994 FIE<br/>Publication Date 1995<br/>Format: Books<br/>