Search Results for Small business - Narrowed by: ClickView (Firm) SirsiDynix Enterprise https://wait.sdp.sirsidynix.net.au/client/en_US/WAILRC/WAILRC/qu$003dSmall$002bbusiness$0026qf$003dAUTHOR$002509Author$002509ClickView$002b$002528Firm$002529$002509ClickView$002b$002528Firm$002529$0026ps$003d300$0026st$003dPD?dt=list 2024-05-17T22:24:49Z Keys to Success in Business [electronic resource] ent://SD_ILS/0/SD_ILS:302485 2024-05-17T22:24:49Z 2024-05-17T22:24:49Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(302485.1)<br/>Summary&#160;This programme examines 10 keys for business success. It focuses on small enterprises which highlight business principles clearly. The keys examined are; Be innovative, Develop a business plan &amp; get advice, manage capital and cash flow, manage resources &amp; records, establish image &amp; reputation, build rapport with suppliers &amp; clients, build strengths &amp; eliminate weaknesses, exercise caution in decisions, update skills and knowledge and to work hard and be positive. We meet the young owners of 2 small businesses and look at how these business concepts are applied in real world situations.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715503/keys-to-success-in-business">ClickView Player</a><br/> Small Business Case Studies: Tattoos, Pedals and Things Bizarre [electronic resource] ent://SD_ILS/0/SD_ILS:302488 2024-05-17T22:24:49Z 2024-05-17T22:24:49Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(302488.1)<br/>Summary&#160;This programme considers four small businesses in various stages of development. It looks at: finance, ownership, location, market research, business plan, marketing, accounts, stock control, competition, staff, and more.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715507/small-business-case-studies-tattoos-pedals-and-things-bizarre">ClickView Player</a><br/> SME Case Studies : Unwined: Introducing Hospitality to Retail [electronic resource] ent://SD_ILS/0/SD_ILS:302489 2024-05-17T22:24:49Z 2024-05-17T22:24:49Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(302489.1)<br/>Summary&#160;Mark and Meredith Telfer purchased a franchised retail cleanskin wine outlet. Over the course of nine years they worked the business hard ultimately transforming it into a unique wine bar, complementing the now more up-market wine and boutique beer retail section of their business. Their slogan is 'Come for a glass, leave with a bottle'. This video explores the journey of a small business as it re-invents itself across a decade. It looks at making business decisions, opportunities for growth and sustainability, planning and implementing change to meet customer demands. It presents an excellent case study for learners in courses related to Business Studies, Small Business Management and Hospitality.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715508/unwined-introducing-hospitality-to-retail">ClickView Player</a><br/> Small Business Management : Starting Up [electronic resource] ent://SD_ILS/0/SD_ILS:302491 2024-05-17T22:24:49Z 2024-05-17T22:24:49Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(302491.1)<br/>Summary&#160;Small business is commonly considered to be the &quot;engine room&quot; of the country's economy. Flexible hours and the opportunity to make large profits can make starting your own business appealing; however the reality of owning your own small business will present you with many challenges. This programme investigates what it takes to be a small business owner, including legal implications, product demand and niche markets, making a business profitable and the importance choosing the correct name for your business. With solid market research, an understanding of business principles and a lot of hard work, success may well come your way.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715510/starting-up">ClickView Player</a><br/> The Balance Sheet Barrier - The Basics of Business Finance [electronic resource] ent://SD_ILS/0/SD_ILS:302493 2024-05-17T22:24:49Z 2024-05-17T22:24:49Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(302493.1)<br/>Summary&#160;The light-hearted approach of this world-famous programme helps take the fear out of financial documents and complex concepts and, although accounts might never become a manager's favourite topic, it does at least make them understandable. Meet two contrasting people - a well-educated company director, and the streetwise owner of a small factory - to see how the whole process of business finance works. Because the success or failure of her manufacturing company is down to her, the factory owner knows the importance of understanding how money goes round the business and how to track and measure it - and she's happy to explain it in everyday language! Having been previously too embarrassed to admit his lack of knowledge, the company director learns from her the difference between key documents and the significance of the balance sheet, profit and loss accounts and cash-flow forecasts. This well-presented and structured programme assumes no prior knowledge of finance, and avoids financial jargon in favour of everyday language to convey the key points. Featuring Dawn French and John Cleese.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715512/the-balance-sheet-barrier-the-basics-of-business-finance">ClickView Player</a><br/> Accounting for the GST in Small Business: Case Studies of Accounting Issues [electronic resource] ent://SD_ILS/0/SD_ILS:302447 2024-05-17T22:24:49Z 2024-05-17T22:24:49Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(302447.1)<br/>Summary&#160;This programme focuses on the impact of the Goods and Services Tax (GST) on recording financial information and how the use of information technology has helped business owners in complying with tax laws.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715457/accounting-for-the-gst-in-small-business-case-studies-of-accounting-issues">ClickView Player</a><br/> Small Business Management : The Business Plan [electronic resource] ent://SD_ILS/0/SD_ILS:302092 2024-05-17T22:24:49Z 2024-05-17T22:24:49Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(302092.1)<br/>Summary&#160;A business plan is one of the most useful management tools the small business owner can use. It maps out what a business needs to do in a systematic and logical way. In this programme we discuss the importance of a well constructed business plan, visiting the three main components; the operations plan, the marketing plan, and the financial plan. Speaking to two successful small business owners, we discuss how they constantly refer to their business plan, and the role it played in their business success. A brilliant overview of this essential business tool.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/3714966/the-business-plan">ClickView Player</a><br/> Customer Service Essentials : Advising the Customer [electronic resource] ent://SD_ILS/0/SD_ILS:302693 2024-05-17T22:24:49Z 2024-05-17T22:24:49Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(302693.1)<br/>Summary&#160;It's often said that Customer Service isn't a department, it's an attitude. The behaviour of front-line staff defines the reputation of any organisation - big or small - which makes it all the more important to get it right. In this episode, customer service teams will become well equipped to give the customer what they want. Chapter 1: Knowing Your Stuff. Knowing your stuff gets the customer onside. You should have a detailed knowledge of what you've got - your product range and its features. You should also know your policies, as well as having a wider knowledge of the business and the market landscape. Chapter 2: Finding out What They Want. Customers don't always know what they want. Whatever service you provide, encourage your customers to open up. Listen to their needs, desires and concerns. Chapter 3: Getting into Their Head. The customer may need something more than what they're asking for. Try to get to the truth of the matter by asking questions. Chapter 4: Showing Them the Benefits. Features like 'it's got auto-tension' are factual statements but they won't entice customers to buy. A benefit (like 'it's incredibly comfortable') answers the question 'What's in it for me?' People buy benefits - so explain them to them.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715791/advising-the-customer">ClickView Player</a><br/> 2 Minutes to Success : Make the World a Better Place [electronic resource] ent://SD_ILS/0/SD_ILS:304383 2024-05-17T22:24:49Z 2024-05-17T22:24:49Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(304383.1)<br/>Summary&#160;Make the World a Better Place explores what we can do despite the many environmental crises, climate change, bush fires, earthquakes, pollution, hurricanes and tornados, tsunamis and floods, as well as famine, poverty, violence, anger, a pandemic and lots of disrespect and intolerance. In this video we learn that we can choose to make a difference in small but always worthwhile ways. Make the World a Better Place is a video in which Peter Quarry presents some simple but effective approaches that make an incremental difference, and many strategies individuals in business can initiate like competitions, recycling, donating excess, volunteering and ensuring diversity and inclusion.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/38133016/make-the-world-a-better-place">ClickView Player</a><br/> Australian Small Business: An Overview [electronic resource] ent://SD_ILS/0/SD_ILS:302451 2024-05-17T22:24:49Z 2024-05-17T22:24:49Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(302451.1)<br/>Summary&#160;Over 97% of all Australian businesses fall into the &quot;small business&quot; category, yet many of us have little understanding of how the so-called &quot;engine room of the Australian economy&quot; actually works. This program, hosted by Janet Russell from the Monash Mt Eliza Business School, examines such issues as the various definitions of small business, the typical management structure of a small business, common reasons why such businesses succeed or fail, the impact of technology, innovation and change as well as future trends and challenges.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715462/australian-small-business-an-overview">ClickView Player</a><br/> SME Case Studies : Creative Force: Technology Driving Change [electronic resource] ent://SD_ILS/0/SD_ILS:302530 2024-05-17T22:24:49Z 2024-05-17T22:24:49Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(302530.1)<br/>Summary&#160;Businesses constantly face change. Technology drives much of it and has drastically impacted every industry and sector in recent decades. Successful small businesses embrace change and use technology smartly. Often it means continual reinvention. This video profiles Creative Force, a small business in regional south-east Australia that started as a print media-based marketing company two decades ago. Today it specialises in web and multimedia development for clients ranging from universities and major health authorities to individuals. The programme explores the impact of digital communications and the role that technology has played in completely transforming all aspects of the business over time. It is an ideal resource for upper-level learners in business, small business management, technology and related areas.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715562/creative-force-technology-driving-change">ClickView Player</a><br/> Day to Day Business in a Cafe [electronic resource] ent://SD_ILS/0/SD_ILS:302457 2024-05-17T22:24:49Z 2024-05-17T22:24:49Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(302457.1)<br/>Summary&#160;There are many roles to play in operating a small business successfully. This case study presents an overview of what is involved in running a cafe such as: a typical day, customers, products, staff, legalities and regulations, operations and location and marketing. It provides a valuable insight into the priorities of a small business owner, operating within the framework of regulations, customer demands and fierce competition.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715469/day-to-day-business-in-a-cafe">ClickView Player</a><br/> E-Business: A Case Study [electronic resource] ent://SD_ILS/0/SD_ILS:302464 2024-05-17T22:24:49Z 2024-05-17T22:24:49Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(302464.1)<br/>Summary&#160;This programme looks at the impact that e-business has had, and continues to have, on the operations of small and large businesses today. It's not just a case of being up with the latest trends and technology, in some cases, whether or not e-business is embraced by an organisation, can mean the difference between success and failure. The programme looks at what is e-business and how it is used, the potential pitfalls and incorporating ICT into a business operation. Of particular use to teachers and students of Business Studies, ICT and other commerce-related subjects, is the focus on the two case studies in this programme - Snogum and Wishlist. Andrew Coutts from Snogum and Adrian Finlayson from Wishlist speak on a range of areas relevant to the way that their companies, and the commercial world in general, are not only turning to e-business as another way to achieve sales - but relying on it for a major part of their turnover. This programme is an ideal way to introduce e-business to middle and senior level secondary students, and provides an excellent base from which to explore further case studies.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715479/e-business-a-case-study">ClickView Player</a><br/> Evaluating Business Performance: Small Business Case Studies [electronic resource] ent://SD_ILS/0/SD_ILS:302469 2024-05-17T22:24:49Z 2024-05-17T22:24:49Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(302469.1)<br/>Summary&#160;In this programme the owners of three businesses talk frankly about profitability, liquidity, efficiency and stability. Students will gain an understanding of how to evaluate business performance.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715484/evaluating-business-performance-small-business-case-studies">ClickView Player</a><br/> External Factors Affecting Business: Natural Disasters [electronic resource] ent://SD_ILS/0/SD_ILS:302470 2024-05-17T22:24:49Z 2024-05-17T22:24:49Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(302470.1)<br/>Summary&#160;All businesses are exposed to some level of risk, but when a natural disaster strikes they can suddenly face a variety of unexpected and often extraordinary situations. What happens in a matter of seconds can sometimes take years to rebuild. The 2011 earthquakes in Christchurch, New Zealand and the 2009 bushfires in Victoria, Australia demonstrated how devastating natural disasters can be for small businesses. This investigative-style programme for middle to senior secondary audiences explores the human cost for businesses affected by natural disasters, but also many of the logistical aspects, such as: assessing property damage, dealing with insurers, monitoring finances, relaunching a business and creating disaster preparation plans. Viewers will appreciate the way people overcome these traumatic experiences and what it's like running a business in the aftermath of a natural disaster.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715485/external-factors-affecting-business-natural-disasters">ClickView Player</a><br/> Marketing For Beginners: A Case Study in Retail [electronic resource] ent://SD_ILS/0/SD_ILS:302557 2024-05-17T22:24:49Z 2024-05-17T22:24:49Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(302557.1)<br/>Summary&#160;This case study approach features a small business management expert looking at two retail businesses run by two brothers, selling similar products but operating from two very different locations.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715603/marketing-for-beginners-a-case-study-in-retail">ClickView Player</a><br/> Accounting for Small Business Series : Financial Stability [electronic resource] ent://SD_ILS/0/SD_ILS:302572 2024-05-17T22:24:49Z 2024-05-17T22:24:49Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(302572.1)<br/>Summary&#160;This programme outlines the fundamental issue of financial stability including concepts such as stability, cash budgets, working capital ratio, quick asset ratio, efficiency measures and solvency.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715630/financial-stability">ClickView Player</a><br/> Budgeting: Constructing and Controlling Budgets [electronic resource] ent://SD_ILS/0/SD_ILS:302599 2024-05-17T22:24:49Z 2024-05-17T22:24:49Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(302599.1)<br/>Summary&#160;The owner of a small manufacturing business finds himself in a typical predicament: sales are up 50 per cent on the previous year but profits are down. His more knowledgeable friend is able to explain that the increase, and the extra expenditure it incurred, were not previewed in the original budget - indeed, the budget appears to have been ignored altogether. He explains where the owner went wrong and why his working goals cannot be separated from financial realities. This humorous program uses clear examples aided by graphics to teach all managers, including those with no prior knowledge, to appreciate the importance of budgets to business activity, and guides them on how to construct and control a budget. Featuring John Cleese and John Bird.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715680/budgeting-constructing-and-controlling-budgets">ClickView Player</a><br/> Accounting for Small Business Series : Financial Budgets [electronic resource] ent://SD_ILS/0/SD_ILS:302388 2024-05-17T22:24:49Z 2024-05-17T22:24:49Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(302388.1)<br/>Summary&#160;Using clothing and music store Euphemism as a case study, this programme looks at the fundamental issues of financial budgets including why businesses have budgets, the importance of budgets, the budgeting process, the length of a budget period and planning and evaluation of budgets.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715369/financial-budgets">ClickView Player</a><br/> Accounting for Small Business Series : Cash Flow [electronic resource] ent://SD_ILS/0/SD_ILS:302389 2024-05-17T22:24:49Z 2024-05-17T22:24:49Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(302389.1)<br/>Summary&#160;This programme looks at the fundamental issues of cash flow including the difference between cash and profit, cash vs. credit, measuring cash flow and improving cash flow.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715370/cash-flow">ClickView Player</a><br/> Accounting for Small Business Series : Profitability [electronic resource] ent://SD_ILS/0/SD_ILS:302390 2024-05-17T22:24:49Z 2024-05-17T22:24:49Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(302390.1)<br/>Summary&#160;In this programme, see how business resources including sales revenue, gross profit ratio, net profit ratio and expense and sales ratio are used to evaluate profit. The programme also looks at the return on owner's investment, the return on owner's assets, ratio analysis and the limitations of its use.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715371/profitability">ClickView Player</a><br/> The Balance Sheet Barrier (2013) [electronic resource] ent://SD_ILS/0/SD_ILS:302402 2024-05-17T22:24:49Z 2024-05-17T22:24:49Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(302402.1)<br/>Summary&#160;Take the fear out of financial documents and complex concepts. This well-presented and structured program assumes no prior knowledge of finance, and avoids financial jargon in favour of everyday language to convey the key points. Meet two contrasting people - a well-educated company director, and the streetwise owner of a small factory - to see how the whole process of business finance works. Featuring John Cleese and Dawn French, this training video will enable managers to appreciate how key financial statements are calculated and used.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715385/the-balance-sheet-barrier-2013-">ClickView Player</a><br/> Common Mistakes Jobseekers Make [electronic resource] ent://SD_ILS/0/SD_ILS:302215 2024-05-17T22:24:49Z 2024-05-17T22:24:49Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(302215.1)<br/>Summary&#160;Mistakes are often made during an interview. Resumes and application letters need to be precise and clearly written. This programme looks at the mistakes commonly made by people applying for a job. Included is a case study depicting commons errors and offers some simple advice. Expert comments are given from the Australian Association of Career Counsellors, a small business owner and the Human Resources Department at Coles Myer.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715112/common-mistakes-jobseekers-make">ClickView Player</a><br/> Crash Course Entrepreneurship : Financing Options for Small Businesses [electronic resource] ent://SD_ILS/0/SD_ILS:307285 2024-05-17T22:24:49Z 2024-05-17T22:24:49Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(307285.1)<br/>Summary&#160;This episode is near the end of this series, but entrepreneurship isn't a linear journey. You might need funding to accomplish any of the steps to build a business, not just when you're ready to take a product or service to market.<br/>Format:&#160;Electronic Resources<br/><a href="https://launch.clickview.net/open?applink=video:51407324">ClickView Player</a><br/>