Search Results for Tourism Management

Tourism management.

2024-04-28T06:05:31Z

Call Number PER 338.4791 TOU
Format: Other Other

Tourism management / Neil Leiper.

2024-04-28T06:05:31Z

by Leiper, Neil.
Call Number 338.4791 LEI
Publication Date 2004
Format: Books

Tourism and Service Management.

2024-04-28T06:05:31Z

by Solnet, David.
Call Number 338.4791
Publication Date 2011
Format: Electronic Resources
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Tourism and Hospitality Management :

2024-04-28T06:05:31Z

by Kozak, Nazmi.
Call Number 910.68
Publication Date 2016
Summary The book addresses topics such as tourism education and its development in the latter part of the twentieth century, taking "tourism" to be a broader field than "hospitality.".
Format: Electronic Resources
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Tourism Management and Sustainable Development.

2024-04-28T06:05:31Z

by Karanovic, Goran.
Call Number 338.47914
Publication Date 2021
Format: Electronic Resources
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Tourism Management And Decision Making.

2024-04-28T06:05:31Z

by Ellison, Jack.
Call Number XX(288507.1)
Publication Date 2018
Format: Electronic Resources
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Visitor Management in Tourism Destinations.

2024-04-28T06:05:31Z

by Alazaizeh, Mohammad.
Call Number XX(273148.1)
Publication Date 2016
Format: Electronic Resources
Click here to view book

Tourism management / Stephen J. Page.

2024-04-28T06:05:31Z

by Page, Stephen, 1963-, author.
Call Number 338.4791 PAG
Publication Date 2019
Summary One of the leading texts in the field, 'Tourism Management' is the ideal introduction to the fundamentals of tourism as you study for a degree, diploma or single module in the subject with a global focus. It is written in an engaging style that assumes no prior knowledge of tourism and builds up your understanding as you progress through this wide-ranging global review of the principles of managing tourism. It traces the evolution and future development of tourism and the challenges facing tourism managers in this fast-growing sector of the world economy. This updated book is highly illustrated with diagrams and colour images, and contains short case studies of contemporary themes of interest, as well as new data, statistics, weblinks to key reports and industry studies.
Format: Books

Tourism management / Stephen J. Page.

2024-04-28T06:05:31Z

by Page, Stephen, 1963- author.
Call Number 338.4791 PAG
Publication Date 2015
Summary "One of the leading texts in the field, Tourism Management is the ideal introduction to the fundamentals of tourism as you study for a degree, diploma or single module in the subject. It is written in an engaging style that assumes no prior knowledge of tourism and builds up your understanding as you progress through this wide ranging global review of the principles of managing tourism. It traces the evolution and future development of tourism and the challenges facing tourism managers in this fast growing sector of the world economy. This book is highly illustrated with diagrams and colour images, and contains short case studies of contemporary themes of interest, as well as new data and statistics. This fifth edition has been revised and updated to include: New content on: sports, festivals and event tourism, social media impacts on tourism, global economic downturn affecting tourism as well as emerging themes in tourism such as slow travel, dark tourism, volunteer tourism and medical tourism. Updated case studies on BRIC markets and new case studies from Middle East and Asia. Enhanced Tourism and sustainable development coverage, which runs throughout the book as a major theme, highlighting the challenge of climate change and future tourism growth Transport section includes more international perspectives from China and South America. Updated companion website which includes: additional case studies, quizzes, PPT's, further reading, web reading as well as video links and longer reflective case study per chapter to aid both teaching and learning"--
Format: Electronic Resources
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Tourism management / Stephen J. Page.

2024-04-28T06:05:31Z

by Page, Stephen, 1963-, author.
Call Number 338.4791 PAG
Publication Date 2015
Summary "One of the leading texts in the field, Tourism Management is the ideal introduction to the fundamentals of tourism as you study for a degree, diploma or single module in the subject. It is written in an engaging style that assumes no prior knowledge of tourism and builds up your understanding as you progress through this wide ranging global review of the principles of managing tourism. It traces the evolution and future development of tourism and the challenges facing tourism managers in this fast growing sector of the world economy. This book is highly illustrated with diagrams and colour images, and contains short case studies of contemporary themes of interest, as well as new data and statistics. This fifth edition has been revised and updated to include: New content on: sports, festivals and event tourism, social media impacts on tourism, global economic downturn affecting tourism as well as emerging themes in tourism such as slow travel, dark tourism, volunteer tourism and medical tourism. Updated case studies on BRIC markets and new case studies from Middle East and Asia. Enhanced Tourism and sustainable development coverage, which runs throughout the book as a major theme, highlighting the challenge of climate change and future tourism growth Transport section includes more international perspectives from China and South America. Updated companion website which includes: additional case studies, quizzes, PPT's, further reading, web reading as well as video links and longer reflective case study per chapter to aid both teaching and learning"--
Format: Books

Tourism supply chain management / Haiyan Song.

2024-04-28T06:05:31Z

by Song, Haiyan.
Call Number 338.4791 SON
Publication Date 2012 2011
Format: Books

Modelling in Tourism Management [electronic resource].

2024-04-28T06:05:31Z

by Albayrak, Tahir.
Call Number 910.68
Publication Date 2011
Summary This e-book looks at the role of modelling in tourism management. In the last five decades, the role and importance of quantitative research in tourism has been well understood because of the emerging need for methodological evidence related to theoretical assumptions. Furthermore, the inter-disciplinary characteristics of tourism management enabled tourism researchers to undertake more collective studies with researchers from other disciplines (such as economics, psychology, sociology and biology). With its growing scope of research and complex characteristics, tourism management has become therefore an attractive research field for all researchers.
Format: Electronic Resources
Click here to view book http://angliss.eblib.com.au/patron/FullRecord.aspx?p=862132

Tourism Supply Chain Management [electronic resource].

2024-04-28T06:05:31Z

by Song, Haiyan.
Call Number 910.687
Publication Date 2011
Summary Fierce global competition in the tourism industry is now focused on integral parts of supply chains rather than on individual firms. The highly competitive environment has forced tourism firms to look for ways to enhance their competitive advantage. Tourism products are often viewed by consumers as a value-added chain of different service components and identifying ways to effectively manage the interrelated tourism business operations will enable tourism firms to better meet customer needs and accomplish business goals thus maintaining competitive advantage over their equally efficient rivals
Format: Electronic Resources
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Global Hospitality And Tourism Management Technologies.

2024-04-28T06:05:31Z

by Macleod, Andrew.
Call Number XX(288508.1)
Publication Date 2018
Format: Electronic Resources
Click here to view book

Islamic Tourism : Management of Travel Destinations.

2024-04-28T06:05:31Z

by Jamal, Ahmad.
Call Number 338.4791
Publication Date 2018
Summary Islamic tourism is an increasingly important market sector. This book provides practical applications, models and illustrations of religious tourism and pilgrimage management from a variety of international perspectives, supported by case studies.
Format: Electronic Resources
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Cultural and Heritage Tourism and Management.

2024-04-28T06:05:31Z

by Kaufman, Tammie J.
Call Number 306.4819 KAU
Publication Date 2018
Format: Electronic Resources
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Tourism management / David Weaver, Laura Lawton.

2024-04-28T06:05:31Z

by Weaver, David B. (David Bruce)
Call Number 338.479194 WEA
Publication Date 2006
Format: Books

Tourism management / David Weaver, Laura Lawton.

2024-04-28T06:05:31Z

by Weaver, David B. (David Bruce)
Call Number 338.4791 WEA
Publication Date 2010
Summary "... updated with recent industry and research developments and retains the thoroughness of content and application that has been established in the previous editions"--Back cover.
Format: Books

Journal of hospitality and tourism management

2024-04-28T06:05:31Z

Call Number PER 647.9494 AUS
Format: Other Other
Click here for electronic access.

Tourism Impacts, Planning and Management [electronic resource].

2024-04-28T06:05:31Z

by Mason, Peter.
Call Number XX(154743.1)
Publication Date 2015
Summary Tourism Impacts, Planning and Management is a unique text, which links these three crucial areas of tourism - impacts, planning and management.Tourism impacts are multi-faceted and therefore are difficult to plan for and manage. This title looks at all the key players involved - be they tourists, host communities or industry members - and considers a number of approaches and techniques for managing tourism impacts successfully.Now in a third edition, this bestselling text has been fully revised to include: New material on: terrorism, sustainability, climate change, sex tourism, heritage touris
Format: Electronic Resources
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International Cases in Tourism Management [electronic resource].

2024-04-28T06:05:31Z

by Horner, Susan.
Call Number 338.4791 22
Publication Date 2012
Summary International Cases in Tourism Management includes:* Profiles of individual companies* Case studies on destination management and marketing* Material on different management functions in tourism, such as marketing and human resource management* Case studies of particular types of tourism, such as ecotourism and cultural tourismThe case studies are supplemented by exercises and questions, which ensure that for students and tutors alike the book is the ideal accompanim
Format: Electronic Resources
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Hospitality and Tourism Management Accounting [electronic resource].

2024-04-28T06:05:31Z

by Atkinson, Helen.
Call Number 338.4791
Publication Date 2012
Summary Part of the Contemporary Review Series. Contemporary Tourism Reviews will provide you with critical, state-of-the-art surveys of all of the major areas of tourism study to people who are coming to a topic for the first time. Written by leading thinkers and academics in the field they provide flexible, current and topical information as an instant download.
Format: Electronic Resources
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Supply Chain Management of Tourism Towards Sustainability.

2024-04-28T06:05:31Z

by Soratana, Kullapa.
Call Number 910.684
Publication Date 2020
Format: Electronic Resources
Click here to view book

Tourism Management in Warm-Water Island Destinations.

2024-04-28T06:05:31Z

by Airey, David.
Call Number 338.479109142
Publication Date 2018
Format: Electronic Resources
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Tourism impacts, planning and management / Peter Mason.

2024-04-28T06:05:31Z

by Mason, Peter Geoffrey.
Call Number 338.4791068 MAS
Publication Date 2003
Format: Books

The Management of International Tourism [electronic resource].

2024-04-28T06:05:31Z

by Witt, Stephen F.
Call Number G155 .A1 W535
Publication Date 2013
Summary International tourism is one of today's major growth industries necessitating increasingly more sophisticated management techniques. In the light of this expansion and growing significant economic importance, this book provides a comprehensive overview of international tourism, placing particular emphasis on the management of tourism. The subject coverage of the book is wide-ranging: the authors examine the following issues:the impact of environmental issues on tourism managementtourism demand and forecastingthe key methods of oper
Format: Electronic Resources
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Tourism impacts, planning and management / Peter Mason.

2024-04-28T06:05:31Z

by Mason, Peter Geoffrey.
Call Number 338.4791068 MAS
Publication Date 2008
Summary "'Tourism Impacts, Planning and Management' is a unique text, which links these three key areas of tourism: impacts, planning and management. Tourism impacts are multi-faceted and therefore are difficult to plan for and manage. This book looks at all the key players involved - be they tourists, host communities or industry members - and considers a number of approaches and techniques for managing tourism successfully. Now in a second edition this bestselling text has been fully updated to include updated statistics and case studies, including new cases on tourism planning in Dubai, Antarctic/Arctic visitor management, wilderness area management in Montana, 7/7 bombings in the UK and terrorism in Egypt. It also includes new material on governments and planning, the role of tour guides, interpretation, information technology, crisis management and terrorism. Divided into four parts, this text discusses: * The growth, development and impacts of tourism * Tourism planning and management: concepts, issues and key players * Tools and techniques in tourism planning and management: education, regulation and information technology * The future of tourism planning and management: issues of sustainability and the future Up-to-date, international case studies are used to illustrate and provide a real-life context for the theories discussed. Exercises are also included to consolidate learning." -- Publisher's website.
Format: Books

Tourism in the Philippines : Applied Management Perspectives.

2024-04-28T06:05:31Z

by Aquino, Richard S.
Call Number 338.4791599
Publication Date 2022
Format: Electronic Resources
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Tourism impacts, planning and management / Peter Mason.

2024-04-28T06:05:31Z

by Mason, Peter, 1951- author.
Call Number 338.4791 MAS
Publication Date 2016
Format: Electronic Resources
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Cases for Event Management and Event Tourism.

2024-04-28T06:05:31Z

by Getz, Donald, 1949-, author.
Call Number 658.456 GET
Publication Date 2023
Summary A comprehensive collection of fully developed case studies of event management and event tourism main areas, including HR, leadership, marketing, strategy, operations, stakeholder management, and evaluation, all written by international experts. It is a must have collection for all those studying and teaching event management and event tourism.
Format: Electronic Resources
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Crisis management in the tourism industry / Dirk Glaesser.

2024-04-28T06:05:31Z

by Glaesser, Dirk.
Call Number 338.4791 GLA
Publication Date 2006
Format: Books

Tourism, Hospitality and Digital Transformation : Strategic Management Aspects.

2024-04-28T06:05:31Z

by Tajeddini, Kayhan.
Call Number 910.68
Publication Date 2019
Format: Electronic Resources
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Strategic management in tourism / edited by Luiz Moutinho.

2024-04-28T06:05:31Z

by Moutinho, Luiz.
Call Number 338.47910684 STR
Publication Date 2011
Summary This book contains coverage and analytical discussion of key areas of contemporary tourism management: evaluation of the most important global trends in tourism, analysis of the impact of crucial environmental issues and their implications and the major factors affecting international tourism. It covers tourism marketing issues and other areas of functional management as well as strategic planning and tourism. The book is structured in four parts: the tourism environment (2 chapters); tourism marketing management (3 chapters); functional management in tourism (4 chapters) and strategic planning in tourism (4 chapters).
Format: Books

Tourism Management and Marketing, 1 & 2 [electronic resource].

2024-04-28T06:05:31Z

by Singh, Manpal.
Call Number 910.68
Publication Date 2008
Summary Tourism is a flourishing sector nowadays. As the tourism industry has grown exponentially in the past few decades, its proper management and marketing assumed an important role. As for management, there are certain tasks, which have to be taken into account for a number of different reasons. Gathering, maintaining and compiling information about the tourists is of greatest important. Be it a domestic or international, inbound or out-bond tour, providing tourists` information, healthy interaction with them, chalking out plans to cut down expenses and providing the tourists with maximum facilit
Format: Electronic Resources
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Tourism Management of Russian Behavioral Intention toward Thailand.

2024-04-28T06:05:31Z

by Sankrusme, Sinee.
Call Number XX(281337.1)
Publication Date 2017
Format: Electronic Resources
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An Introduction to Sports Tourism and Event Management.

2024-04-28T06:05:31Z

by Saayman, Melville.
Call Number 394.2
Publication Date 2012
Format: Electronic Resources
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Management accounting for hospitality and tourism / Richard Kotas.

2024-04-28T06:05:31Z

by Kotas, Richard.
Call Number 657.837 KOT
Publication Date 1999
Format: Books

Tourism Management and Marketing, Volume II [electronic resource].

2024-04-28T06:05:31Z

by Singh, Manpal.
Call Number XX(158132.1)
Publication Date 2007
Format: Electronic Resources
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Tourism Management [electronic resource] : Analysis, Behaviour and Strategy

2024-04-28T06:05:31Z

by Woodside, A.
Call Number 338.4791
Publication Date 2007
Summary Planning and implementing successful tourism programmes requires in depth predictions of tourist behaviour. This title provides coverage of sense making, planning, implementing, evaluating and administering tourism marketing and management programmes. It offers useful descriptions, tools, and examples of tourism management decision-making.
Format: Electronic Resources
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Revenue management for hospitality and tourism [electronic resource].

2024-04-28T06:05:31Z

by Fyall, Alan.
Call Number 338.4791.0681 FYA
Publication Date 2013
Summary Written by leading academic and industry experts actively engaged in revenue management, research and teaching this is a new and original treatment of the whole field for students and professionals.
Format: Electronic Resources
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Tourism in Russia [electronic resource] : A Management Handbook

2024-04-28T06:05:31Z

by Dimanche, Frederic.
Call Number 338.479147
Publication Date 2015
Format: Electronic Resources
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Tourism management : managing for change / Stephen J. Page.

2024-04-28T06:05:31Z

by Page, Stephen, 1963-
Call Number 338.4791068 PAG
Publication Date 2009
Format: Books

Tourism management : an introduction / Clare Inkson, Lynn Minnaert.

2024-04-28T06:05:31Z

by Inkster, Ian, author.
Call Number 338.4791068 INK
Publication Date 2022
Format: Books

Tourism management : managing for change / Stephen J. Page.

2024-04-28T06:05:31Z

by Page, Stephen, 1963-
Call Number 338.4791068 PAG
Publication Date 2007
Summary "Tourism Management, has been fully revised with updated statistics and brand new case studies. Written in a user-friendly, jargon-free and engaging style, this is the ultimate student-friendly text, and a vital introduction to this exciting, ever-changing area of study. This second edition includes brand new material on new issues such as space tourism, innovations in low-cost land and air travel and the potential impact of the forthcoming 2012 Olympics."--BOOK JACKET.
Format: Books

Tourism management : managing for change / Stephen J. Page.

2024-04-28T06:05:31Z

by Page, Stephen, 1963-
Call Number 338.4791 PAG
Publication Date 2003
Summary "Tourism Management: managing for change is a complete synthesis of tourism, from its beginnings, through to the major impacts it has on today's global community, the environment and economy. Provocative and stimulating, it challenges the conventional thinking and generates reflection, thought and debate via the use of global examples and case studies such as the impacts of 9/11 and the terrorist attack in Bali."--BOOK JACKET.
Format: Books
Publisher description http://www.loc.gov/catdir/description/els031/2003045322.html Table of contents http://www.loc.gov/catdir/toc/els031/2003045322.html Publisher description http://www.loc.gov/catdir/description/els031/2003045322.html Table of contents http://www.loc.gov/catdir/toc/els031/2003045322.html

Handbook on Tourism Development and Management [electronic resource].

2024-04-28T06:05:31Z

by Collins, Kerri Hayden.
Call Number 338.4791
Publication Date 2015
Summary The fast growth of the tourism industry over the past decades is one of the most remarkable economic phenomena of our time. This handbook discusses several topics on the development of tourism and management. Some of the topics discussed include managing heritage and culture; the challenges climate change arises for tourism destinations; sustainability; rural development through tourism; barriers and drivers to sustainable tourism development; and the role of tourism in the formation of environmental outlook.
Format: Electronic Resources
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Event Management for the Tourism and Hospitality Industries.

2024-04-28T06:05:31Z

by Kolb, Bonita M.
Call Number 394.2068
Publication Date 2021
Format: Electronic Resources
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Tourism Development [electronic resource] : Economics, Management, and Strategy

2024-04-28T06:05:31Z

by Ramos, Alejandro D.
Call Number 910.68
Publication Date 2008
Format: Electronic Resources
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The Business of Sustainable Tourism Development and Management.

2024-04-28T06:05:31Z

by Slocum, Susan L.
Call Number XX(309397.1)
Publication Date 2020
Format: Electronic Resources
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Contemporary Advances in Food Tourism Management and Marketing.

2024-04-28T06:05:31Z

by Fusté-Forné, Francesc.
Call Number 641.013
Publication Date 2023
Summary This comprehensive, multidisciplinary and expert-led book provides insight into the most current and insightful topics within food and beverage tourism practice and research, elaborated by leading researchers and practitioners in the field.
Format: Electronic Resources
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Tourism management [electronic resource]. / David Weaver, Laura Lawton.

2024-04-28T06:05:31Z

by Weaver, David B. (David Bruce)
Call Number 338.4791068 WEA
Publication Date 2014
Format: Electronic Resources
Click here to view book

Journal of hospitality and tourism management. [electronic resource].

2024-04-28T06:05:31Z

Call Number ELECTRONIC RESOURCE
Publication Date 2024
Format: Electronic Resources
Full text available: April 2006 to present. Click here to access journal.

eTourism : information technology for strategic tourism management / Dimitrios Buhalis.

2024-04-28T06:05:31Z

by Buhalis, Dimitrios.
Call Number 338.47910285 BUH
Publication Date 2003
Summary "This book is aimed at advanced undergraduate and postgraduate students in business, tourism and hospitality programmes who need to explore how they can use ICTs in a strategic context. It is also anticipated that researchers and practitioners will find it useful and stimulating."--BOOK JACKET.
Format: Books

Crisis Management in the Tourism Industry : Beating the Odds?.

2024-04-28T06:05:31Z

by Hosie, Peter.
Call Number 910.684
Publication Date 2009
Format: Electronic Resources
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Wine Tourism Destination Management and Marketing : Theory and Cases.

2024-04-28T06:05:31Z

by Sigala, Marianna.
Call Number 338.4791
Publication Date 2019
Format: Electronic Resources
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Crisis and disaster management for tourism / Brent W. Ritchie.

2024-04-28T06:05:31Z

by Ritchie, Brent W.
Call Number 338.4791068 RIT
Publication Date 2009
Format: Books

Tourism Management in the 21st Century [electronic resource].

2024-04-28T06:05:31Z

by Chang, Peter R.
Call Number 910.68
Publication Date 2008
Format: Electronic Resources
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Tourism management [electronic resource] : managing for change / Stephen Page.

2024-04-28T06:05:31Z

by Page, Stephen, 1963-
Call Number 338.4791 PAG
Publication Date 2007
Summary Tourism Management: managing for change is a complete synthesis of tourism, from its beginnings through to the major impacts it has on today's global community, the environment and economy. Provocative and stimulating, it challenges the conventional thinking and generates reflection, thought and debate. This bestselling book is now in its second edition and has been fully revised with updated statistics and a complete set of brand new case studies. Tourism Management covers the fundamentals of tourism, introducing the following key concepts: * The development of tourism * Tourism supply and de
Format: Electronic Resources
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New Frontiers in Hospitality and Tourism Management in Africa.

2024-04-28T06:05:31Z

by Ngoasong, Michael Z.
Call Number 647.94068
Publication Date 2021
Format: Electronic Resources
Click here to view book

Event management in leisure and tourism / David C. Watt.

2024-04-28T06:05:31Z

by Watt, David C., 1951-
Call Number 658.456 WAT
Publication Date 1998
Format: Books

Crisis Management, Destination Recovery and Sustainability : Tourism at a Crossroads.

2024-04-28T06:05:31Z

by Kennell, James.
Call Number 910.68
Publication Date 2022
Format: Electronic Resources
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Productivity management in hospitality and tourism / edited by Nick Johns.

2024-04-28T06:05:31Z

by Johns, Nick
Call Number 647.94068 PRO
Publication Date 1996
Format: Books

Management Science in Hospitality and Tourism : Theory, Practice, and Applications.

2024-04-28T06:05:31Z

by Uysal, Muzaffer.
Call Number 647.94068
Publication Date 2016
Format: Electronic Resources
Click here to view book

Talent management in hospitality and tourism / edited by Susan Horner.

2024-04-28T06:05:31Z

by Horner, Susan, editor.
Call Number 647.940683 TAL
Publication Date 2017
Format: Electronic Resources
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Religious Tourism and Pilgrimage Management [electronic resource] : An International Perspective

2024-04-28T06:05:31Z

by Morpeth, N.D.
Call Number 203.51
Publication Date 2007
Summary Religion and spirituality are common motivations for travel, with many major tourist destinations having developed largely as a result of their connections to sacred people, places and events. Describing practical applications, models and case studies, this book provides an insight into the management of religious tourism, covering both ancient sacred sites and emerging destinations. It fully explores the pressures on sacred spaces to become commercialised and festivalised arenas, while still maintaining their religious and spiritual integrity.
Format: Electronic Resources
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Dictionary of hotels, tourism and catering management / P.H. Collin.

2024-04-28T06:05:31Z

by Collin, P. H.
Call Number 647.03 COL
Publication Date 1994
Format: Books

The Management of Insects in Recreation and Tourism [electronic resource].

2024-04-28T06:05:31Z

by Lemelin, Raynald Harvey.
Call Number 333.9557
Publication Date 2012
Summary An insight into the booming industry of insect leisure and tourism, using case studies and examples from around the world.
Format: Electronic Resources
Click here to view book http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1042474

Adventure tourism : environmental impacts and management / David Huddart, Tim Stott.

2024-04-28T06:05:31Z

by Huddart, David, author.
Call Number 338.4791 HUD
Publication Date 2020
Summary "This textbook presents a comprehensive overview of the environmental impacts of various types of adventure tourism and how these can be best managed. This volume follows on from the authors previous textbook - 'Outdoor Recreation: Environmental Impacts and Management' and continues the aim of developing a deeper understanding of how tourist numbers impact the environment and to provide practical solutions to these problems. Combining their own first-hand experience and research with extensive literature review the authors' present several popular adventure tourism destinations from across the globe, including the Arctic, the Himalayas, Africa, Australia and Scotland as case studies. Chapters cover the particular challenges faced by each region: including impacts on animals and birds; the spread of invasive plant species and diseases; trail impacts on vegetation; impacts on geological, historical and archaeological sites and pollution and waste issues. A discussion and evaluation of the possible management actions for minimising these impacts and how outdoor recreation tourists can be regulated concludes each chapter. This practical and engaging textbook will be invaluable to students and scholars of adventure tourism and outdoor recreation as well as practitioners and managers working in the field." - provided by publisher.
Format: Books

World heritage and tourism : marketing and management / Bailey Ashton Adie.

2024-04-28T06:05:31Z

by Adie, Bailey Ashton, author.
Call Number 338.4791 ADI
Publication Date 2019
Format: Electronic Resources
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Sustainable Tourism in the Global South : Communities, Environments and Management.

2024-04-28T06:05:31Z

by Cooper, Malcolm J. M.
Call Number 338.47910000000002
Publication Date 2016
Summary A burning global issue, the achievement of sustainable tourism, can never ignore the global south or developing regions of the planet where tourism is rapidly growing. The readership of this book will be taken through a fascinating and comprehensive collection of writings on sustainable tourism, which brings together a compilation of profound conceptual and empirical research findings from diverse socio-economic and environmental settings in the developing South. The contributions of expert and new researchers review and interpret ideals and multiple realities concerning the concept of sustainability in the tourism development process. The categorization of the book into three parts - community, environment and management experience - encompasses the different flavours of sustainability in tourism, catering to the tastes of readers with different perspectives. Detailed accounts of the community component of sustainable tourism bring forth fascinating insights relating to its many facets, such as community capacity and participation, community empowerment, community integration, and community perceptions of tourism. The comprehensive nature of the book, and its diversity, provides a holistic picture of sustainable tourism in the global South today.
Format: Electronic Resources
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Human resource management for the hospitality and tourism industries / Dennis Nickson.

2024-04-28T06:05:31Z

by Nickson, Dennis.
Call Number 647.940683 NIC
Publication Date 2007
Format: Books

Human resource management for the hospitality and tourism industries / Dennis Nickson.

2024-04-28T06:05:31Z

by Nickson, Dennis.
Call Number 338.47910683 NIC
Publication Date 2007
Format: Books

Strategic management for tourism, hospitality and events [electronic resource] / Nigel Evans.

2024-04-28T06:05:31Z

by Evans, Nigel.
Call Number 647.94068 EVA
Publication Date 2015
Summary Strategic Management for Tourism, Hospitality and Events is the must-have text for students approaching this subject for the first time. It introduces students to fundamental strategic management principles in a Tourism, Hospitality and Events context and brings theory to life by integrating a host of industry-based case studies and examples throughout.Among the new features and topics included in this edition are:Extended coverage to Hospitality and Events to reflect the increasing need and importance of a combined sector approach to strategyNew international Tourism, Hospitality and Events c
Format: Electronic Resources
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Strategic Management in the International Hospitality and Tourism Industry [electronic resource].

2024-04-28T06:05:31Z

by Okumus, Fevzi.
Call Number 647.940684
Publication Date 2012
Summary Strategic Management for Hospitality and Tourism is a vital text for all those studying cutting edge theories and views on strategic management. Unlike others textbooks in this area, it goes further than merely contextualizing strategic management for hospitality and tourism, and avoids using a prescriptive, or descriptive approach. It looks instead, at the latest in strategic thinking and theories, and provides critical and analytical discussion as to how and if these models and theories can be applied to the industry, within specific contexts such as culture, profit and non-profi
Format: Electronic Resources
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Human resource management in the hospitality and tourism industry / Michael Riley.

2024-04-28T06:05:31Z

by Riley, Michael.
Call Number 647.940683 RIL
Publication Date 1996
Format: Books

Southern African Perspectives on Sustainable Tourism Management : Tourism and Changing Localities.

2024-04-28T06:05:31Z

by Saarinen, Jarkko.
Call Number 910.684
Publication Date 2022
Format: Electronic Resources
Click here to view book

Rainforest Tourism, Conservation and Management [electronic resource] : Challenges for Sustainable Development

2024-04-28T06:05:31Z

by Prideaux, Bruce.
Call Number 333.75
Publication Date 2014
Summary Globally rainforests are under threat on numerous fronts, including clearing for agriculture, harvesting for timber and urban expansion. Yet they have a crucial role in biodiversity conservation, climate change mitigation and providing other ecosystem services. Rainforests are also attractive tourist spaces and where they have been used as a tourism resource they have generated significant income for local communities. However, not all use of rainforests as a tourism resource has been sustainable. This book argues that sustainability must be the foundation on which tourism use of this complex
Format: Electronic Resources
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Management and Marketing of Wine Tourism Business : Theory, Practice, and Cases.

2024-04-28T06:05:31Z

by Sigala, Marianna.
Call Number 338.4791
Publication Date 2018
Format: Electronic Resources
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Event Management in Sport, Recreation and Tourism : Theoretical and Practical Dimensions.

2024-04-28T06:05:31Z

by Mallen, Cheryl.
Call Number 394.2
Publication Date 2017
Format: Electronic Resources
Click here to view book

Tourism management [electronic resource] / edited by Chris Ryan and Stephen Page.

2024-04-28T06:05:31Z

by Ryan, Chris, 1945-
Call Number 338.4791 TOU
Publication Date 2012
Summary One of the leading texts in the field, Tourism Management is the ideal introduction to the fundamentals of tourism as you study for a degree, diploma or single module in the subject. It is written in an engaging style that assumes no prior knowledge of tourism and builds up your understanding as you progress through this wide ranging global review of the principles of managing tourism. It traces the evolution and future development of tourism and the challenges facing tourism managers in this fast growing sector of the world economy. This book is highly illustrated with diagrams and colour images, and contains short case studies of contemporary themes of interest, as well as new data and statistics.
Format: Electronic Resources
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Event management for the tourism and hospitality industries / Bonita M Kolb.

2024-04-28T06:05:31Z

by Kolb, Bonita M, author.
Call Number 394.2068 KOL
Publication Date 2021
Format: Electronic Resources
Click here to view

Strategic management for hospitality and tourism / Fevzi Okumus, Levent Altinay, Prakash Chathoth.

2024-04-28T06:05:31Z

by Okumus, Fevzi
Call Number 647.94068 OKU
Publication Date 2010
Summary Strategic Management in the International Hospitality Industry: content and process, is a vital text for all those studying cutting edge theories and views on strategic management. Unlike others textbooks in this area, it goes further than merely contextualising strategic management for hospitality and tourism, and avoids using a prescriptive, or descriptive approach. It looks instead, at the latest in strategic thinking and theories, and provides critical and analytical discussion as to how and if these models and theories can be applied to the industry, within specific contexts such as culture, profit and non-profit organisations. Key features: Cutting edge approach: applies advance and recent strategic management views into tourism and hospitality field. Critical treatment: provides critical discussions about whether and how strategic models/theories can be applied into the hospitality and tourism field. Sensitive to specific contexts: As the tourism and hospitality industry has become one of the largest industries worldwide, discusses how strategic management concepts can be applied in different cultures and profit and non-profit tourism organizations. With supporting case studies related to the strategy content, context and process, from international industries such as, Radisson, McDonalds, Carnival Cruiselines and Disney, this text consist of five main sections: introduction, strategy content, strategy context, strategy process and cases. Each of the chapters within these sections has a thorough pedagogic structure consisting of a bulleted introduction, examples and vignettes, discussions points, exercises, case studies and further reading and web sites. Strategic Management in the International Hospitality and Tourism Industry: content and process also provides online support material for tutors and students, in the form of guidelines for instructors on how to use the textbook, PowerPoint presentations and case studies plus additional exercises and web links for students. * Comprehensive coverage of both traditional and contemporary perspectives within strategic management in the applied context of the international hospitality and tourism industry. * Critical discussions about whether and how strategic models/theories can be applied into the hospitality and tourism field. * Up-to-date case studies related to the strategy content, context and process from an international overview, including Carnival Cruiselines, Four Seasons Regent Hotels, Disney and McDonalds.
Format: Electronic Resources

Strategic Management for the Hospitality and Tourism Industry : Developing a Competitive Advantage.

2024-04-28T06:05:31Z

by Sabourin, Vincent.
Call Number 658.4012 SAB
Publication Date 2021
Format: Electronic Resources
Click here to view book

Strategic management for travel and tourism / Nigel Evans, David Campbell, George Stonehouse.

2024-04-28T06:05:31Z

by Evans, Nigel.
Call Number 338.4791 STR
Publication Date 2003
Format: Books

Contemporary Hospitality and Tourism Management Issues in China and India [electronic resource].

2024-04-28T06:05:31Z

by Horner, Susan.
Call Number 338.479151
Publication Date 2012
Summary This book represents a comprehensive, authoritative and up-to-date analysis of key sectors in the hospitality and tourism industries in China and India, and will address the market's growing need for information on Tourism in China and India. The text will be written in an accessible style drawing on the authors' wealth of theoretical, educational and industry experience. The text will contain inputs from academic colleagues and commercial contacts from the identified region.Case studies will give real life experiences of hospitality and tourism companies and or
Format: Electronic Resources
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Hospitality and tourism management / Petter M. Berge and Sondre B. Eliassen, editors.

2024-04-28T06:05:31Z

by Berge, Petter M.
Call Number 647.06799999999998
Publication Date 2010
Format: Electronic Resources
Click here to view Click here to view book

The business of tourism management / edited by John Beech and Simon Chadwick.

2024-04-28T06:05:31Z

by Beech, John G., 1947-
Call Number 338.4791068 BUS
Publication Date 2005
Format: Books

Management of Tourism Ecosystem Services in a Post Pandemic Context : Global Perspectives.

2024-04-28T06:05:31Z

by Gowreesunkar, Vanessaa G. B.
Call Number 790.0973
Publication Date 2022
Format: Electronic Resources
Click here to view book

The SAGE Handbook of Tourism Management : Theories, Concepts and Disciplinary Approaches to Tourism.

2024-04-28T06:05:31Z

by Cooper, Chris.
Call Number 910.68
Publication Date 2018
Summary The SAGE Handbook of Tourism Management is a critical, state-of-the-art and authoritative review of tourism management, written by leading international thinkers and academics in the field.
Format: Electronic Resources
Click here to view book

The SAGE Handbook of Tourism Management : Applications of Theories And Concepts to Tourism.

2024-04-28T06:05:31Z

International Case Studies on Tourism Destination Management and COVID-19 : Impacts and Responses.

2024-04-28T06:05:31Z

by Hudson, Simon.
Call Number 338.4791
Publication Date 2022
Format: Electronic Resources
Click here to view book

Human resource management for the hospitality and tourism industries [electronic resource] / Dennis Nickson.

2024-04-28T06:05:31Z

by Nickson, Dennis.
Call Number 338.47910683 NIC
Publication Date 2007
Summary Human Resource Management for the Hospitality and Tourism Industries takes an integrated look at HRM policies and practices in the tourism and hospitality industries. Utilising existing human resource management (HRM) theory and practice, it contextualises it to the tourism and hospitality industries by looking at the specific employment practices of these industries, such as how to manage tour reps or working in the airline industry.It initially sets the scene with a broad review of the evidence of HRM practice within the tourism and hospitality industries. Having identified the broader pictu
Format: Books
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World Heritage, Place Making and Sustainable Tourism : Towards Integrative Approaches in Heritage Management.

2024-04-28T06:05:31Z

by Luger, Kurt.
Call Number XX(298977.1)
Publication Date 2020
Format: Electronic Resources
Click here to view book

Research methods in tourism, hospitality & events management / Paul Brunt, Susan Horner &. Natalie Semley

2024-04-28T06:05:31Z

by Brunt, Paul.
Call Number 338.4791 BRU
Publication Date 2017
Format: Books

Quality-of-Life Community Indicators for Parks, Recreation and Tourism Management [electronic resource].

2024-04-28T06:05:31Z

by Budruk, Megha.
Call Number 305
Publication Date 2010
Summary While community quality-of-life indicators are gaining much needed attention in both scholarly work and practice, their application in the areas of parks, recreation and tourism management are not as well known. The applicability of indicator systems for natural resource and natural resource area management within the parks and recreation arena is very high, including urban parks and recreation programs and their influence on quality of life. Tourism is also an area that needs much more work in terms of assessing impacts as well as developing indicators for gauging progress in the long term. All three areas are an integrated discipline and most programs throughout the developed world are housed co-jointly. There are several researchers across the globe who are conducting innovative work in these areas. The editors feel that a volume on the topic will spur additional interests as well as serve to lead the research efforts.
Format: Electronic Resources
Click here to view book http://angliss.eblib.com.au/patron/FullRecord.aspx?p=645881

Strategic Winery Tourism and Management : Building Competitive Winery Tourism and Winery Management Strategy.

2024-04-28T06:05:31Z

by Lee, Kyuho.
Call Number 663.2
Publication Date 2016
Format: Electronic Resources
Click here to view book

Tourism Crises : Management Responses and Theoretical Insight / editors Eric Laws, Bruce Richard Prideaux.

2024-04-28T06:05:31Z

by Laws, Eric, editor.
Call Number 338.4791 TOU
Publication Date 2013
Summary Don't wait until it's too late to learn how to manage a crisis situation The impact of crises on tourism has increased in the last ten years in response to terrorism, war, health emergencies, and natural disasters. Tourism Crises presents the latest research on crisis management with in-depth analysis of tourism flows and the economic well-being of communities at the regional, national, and international levels. This timely book examines a range of conceptual issues, including crisis communication and the safety of employees of the industry, and features case studies of responses to the World Trade Center terrorist attacks, SARS, the 1999 Austrian avalanche disaster, and the epidemic of foot-and-mouth disease in the United Kingdom. As new crises emerge, it's essential that the tourism industry be prepared to minimize the impact on both hosts and guests. Tourism Crises identifies key issues that need to be addressed in dealing with future incidents, examining specific cases of management success and failure with suggestions for improved responses. Academics, practitioners, and professionals discuss effective methods of maintaining yield during crisis situations, offering analysis, reflection, and new management strategies. Topics addressed in Tourism Crises include: the significance of communication in crisis situations keeping the media informed attracting business after the crisis has passed how alpine areas can respond to the dangers of avalanches the effect of the SARS epidemic on Hong Kong, Singapore, and Japan a typology of tourism crisis terms employee work stress in crisis situations quantifying the effects of tourism crises how tourism managers have re-tooled their promotional campaigns after 9/11 and much moreTourism Crises is a must-have for tourism professionals, practitioners, and academics as they develop new agendas for dealing with future crisis situations.
Format: Electronic Resources
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Tourism and trails [electronic resource] : cultural, ecological and management issues / Dallen J. Timothy.

2024-04-28T06:05:31Z

by Timothy, Dallen J.
Call Number 306.4 TIM
Publication Date 2014
Summary Trails and routes have been indispensable to travel and tourism over the centuries, helping to form the basis of mobility patterns of the past and the present. This book is the first to comprehensively examine these tourism trails from a tourism and recreation perspective. This cutting-edge volume is global in scope and discusses a wide range of natural, cultural and developed linear resources for tourism and recreation. The book is suitable for both researchers and students who are interested in cultural heritage-based tourism, recreation and leisure studies, landscape and change, human mobil
Format: Electronic Resources
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Event impact assessment : theory and methods for event management and tourism / Donald Getz.

2024-04-28T06:05:31Z

by Getz, Donald, 1949- author.
Call Number 658.456 GET
Publication Date 2019
Format: Electronic Resources
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Event evaluation : theory and methods for event management and tourism / Donald Getz, PhD.

2024-04-28T06:05:31Z

by Getz, Donald, 1949- author.
Call Number 658.456 GET
Publication Date 2018
Format: Electronic Resources
Click here to view

Event evaluation : theory and methods for event management and tourism / Donald Getz, PhD.

2024-04-28T06:05:31Z

by Getz, Donald, 1949-, author.
Call Number 658.456 GET
Publication Date 2018
Format: Books

Domestic Tourism and Hospitality Management : Issues, Scope, and Challenges amid the COVID-19 Pandemic.

2024-04-28T06:05:31Z

by Batabyal, Debasish.
Call Number 338.4791
Publication Date 2022
Summary Discusses "new normal" trends, issues, and challenges of tourism and hospitality management and practices from the perspective of the COVID-19 pandemic. It features empirical contemporary research and case studies that incorporate a bottom-up approach from survival to revival of the travel.
Format: Electronic Resources
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Management accounting for the hospitality, tourism and leisure industries : a strategic approach / Debra Adams.

2024-04-28T06:05:31Z

by Adams, Debra.
Call Number 647.940681 ADA
Publication Date 2006
Format: Books

Marine Wildlife and Tourism Management [electronic resource] : Insights from the Natural and Social Sciences

2024-04-28T06:05:31Z

by Higham, J.
Call Number 910.68
Publication Date 2007
Summary Demonstrates that through scientific approaches to understanding and managing tourist interactions with marine wildlife, sustainable marine tourism can be achieved.
Format: Electronic Resources
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Best Practices in Hospitality and Tourism Marketing and Management : A Quality of Life Perspective.

2024-04-28T06:05:31Z

by Campón-Cerro, Ana María.
Call Number 910.68
Publication Date 2018
Format: Electronic Resources
Click here to view book

Dictionary of Event Studies, Event Management and Event Tourism / Don Getz, editor-in-chief.

2024-04-28T06:05:31Z

by Getz, Donald, 1949-, ditor.
Call Number 394.2068 DIC
Publication Date 2021
Summary A complete and thorough ontology of the study of planned events and the professional practice of event management and event tourism. Contains user friendly explanations and language to explain and contextualise jargon and technical terms within this wide and varied field.
Format: Electronic Resources
Click here to view book

Service quality management in hospitality, tourism, and leisure / Jay Kandampully, Connie Mok, Beverly Sparks, editors.

2024-04-28T06:05:31Z

by Sparks, Beverley.
Call Number 647.940685 SER
Publication Date 2001
Format: Books

Knowledge management in tourism [electronic resource] : policy and governance applications / edited by Eduardo Faoys-solà.

2024-04-28T06:05:31Z

by Fayos Solá, Eduardo.
Call Number 338.4791 23
Publication Date 2012
Summary Sixty years after its birth, contemporary tourism is at crossroads. It has grown to become a key element of economic well-being, but it is threatened and threatening. Its enemies are congestion, destruction of natural and cultural environments, and social unrest. However, it also contributes its fair share to these evils. How can tourism really become a fulcrum for development and sustainability in the 21st century? This is a matter of crucial importance for entrepreneurs, governments, and civil society stakeholders, and Knowledge Management in Tourism: Policy and Governance Applications provides these key players with answers and queries, and above all with the strategic tools to understand and act. Knowledge Management in Tourism: Policy and Governance Applications is an indispensable instrument for everyone interested in the theory and practice of this very important human pursuit: the quest for effectiveness, efficiency, and equity of tourism activities in helping build the future of mankind.
Format: Electronic Resources
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Cultural and Heritage Tourism in the Middle East and North Africa : Complexities, Management and Practices.

2024-04-28T06:05:31Z

by Seyfi, Siamak.
Call Number 338.47915604
Publication Date 2020
Format: Electronic Resources
Click here to view book

New frontiers in marine tourism : diving experiences, sustainability, management / edited by Brian Garrod, Stefan Gössling.

2024-04-28T06:05:31Z

by Garrod, B. (Brian)
Call Number 338.4791 NEW
Publication Date 2008
Format: Books

Marine mammals : fisheries, tourism and management issues / Nick Gales, Mark Hindell and Roger Kirkwood, editors.

2024-04-28T06:05:31Z

by Gales, Nicholas J.
Call Number 333.9595 MAR
Publication Date 2003
Summary "Brings together contributions from 68 leading scientists from 12 countries to provide a comprehensive, up-to-date review on the way we manage our interactions with whales, dolphins, seals and dugongs. The book examines how we have fared conserving the world?s marine mammal populations, with a focus on the key issues of fisheries and tourism. From a unique southern hemisphere perspective, the authors consider how science informs the culling debate, how wild fisheries and aquaculture interact with marine mammal populations and how we might manage the effects of whale, dolphin and seal watching industries. The authors also address other issues such as the way in which ethics, genetics, acoustics, ecosystem models and pollution influence the management and conservation of marine mammals. Marine Mammals is an invaluable and accessible resource for all those involved with marine mammals, including scientists, managers, policy makers, industry representatives and students."--Publisher website.
Format: Books
Table of contents http://www.publish.csiro.au/samples/MarineMammalsContents.pdf Sample chapter 1 http://www.publish.csiro.au/samples/MarineMammalsSample.pdf

Legal liability and risk management in adventure tourism / Ross Cloutier ; with Daniel Garvey ... [et al.].

2024-04-28T06:05:31Z

by Cloutier, K. Ross, 1956-
Call Number 346.71031 CLO
Publication Date 2000
Summary Adventure has become big business-with substantial returns and rewards, but also substantial risks. The management of risk is a daily concern for operators, who need to protect clients, guides and business value. Unfortunately, however, there is a wide variance and incongruity of knowledge among programmers, instructors, guides and business operators across North America.
Format: Books

Event management : for tourism, cultural, business and sporting events / Lynn van der Wagen, Lauren White.

2024-04-28T06:05:31Z

by Van der Wagen, Lynn, author.
Call Number 658.456 VAN
Publication Date 2018
Format: Books

Sport, recreation and tourism event management : theoretical and practical dimensions / Cheryl Mallen and Lorne J. Adams.

2024-04-28T06:05:31Z

by Mallen, Cheryl.
Call Number 394.2068 MAL
Publication Date 2008
Format: Books

Virtual Events Management : Theory and Methods for Event Management and Tourism / Tim Brown and Claire Drakeley.

2024-04-28T06:05:31Z

by Brown, Tim, author.
Call Number 658.456 BRO
Publication Date 2023
Summary The COVID-19 pandemic and resulting lockdowns has seen a boom in the occurrence of virtual events. Virtual Events Management is a unique text as it looks at events from both a live event, virtual event and hybrid perspective.
Format: Electronic Resources
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Heritage Management, Tourism, and Governance in China [electronic resource] : Managing the Past to Serve the Present

2024-04-28T06:05:31Z

by Shepherd, Robert J.
Call Number 951
Publication Date 2012
Summary ?This monograph analyzes current cultural resource management, archeological heritage management, and exhibitionary practices and policies in the People's Republic of China. Academic researchers, preservationists, and other interested parties face a range of challenges for the preservation of the material past as rapid economic and social changes continue in China. On the one hand, state-supported development policies often threaten and in some cases lead to the destruction of archeological and cultural sites. Yet state cultural policies also encourage the cultivation of precisely such sites as tourism development resources. This monograph aims to bring the concepts of world heritage sites, national tourism policies, ethnic tourism, and museum display together for a general cultural heritage audience. It focuses on a central issue: the tensions between a wide range of interest groups: cultural anthropologists and archeologists, tourism officials, heritage proponents, economic development proponents, a new class of private rich with the means to buy artifacts, and a fragmented regulatory system. Behind all of them lies the political role of heritage in China, also addressed in this monograph.
Format: Electronic Resources
Click here to view book http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1082035

Food and beverage management : for the hospitality, tourism and event industries / John Cousins [and 3 others].

2024-04-28T06:05:31Z

by Cousins, John, author.
Call Number 647.95068 COU
Publication Date 2016
Summary This fourth edition of the best selling textbook Food & Beverage Management has been updated and revised to take account of current trends within these industries.
Format: Electronic Resources
Click here to view book

Food tourism around the world : development, management, and markets / edited by C. Michael Hall ... [et al.].

2024-04-28T06:05:31Z

by Hall, Colin Michael, 1961-
Call Number 338.4791 FOO
Publication Date 2003
Format: Books

Events management : for tourism, cultural, business and sporting events / Lynn Van der Wagen and Lauren White.

2024-04-28T06:05:31Z

by Van der Wagen, Lynn.
Call Number 658.456 VAN
Publication Date 2010
Format: Books

Natural area tourism : ecology, impacts, and management / David Newsome, Susan A. Moore, and Ross K. Dowling.

2024-04-28T06:05:31Z

by Newsome, D. (David), 1951-
Call Number 338.4791 NEW
Publication Date 2002 2001
Format: Books

Event Stakeholders : Theory and Methods for Event Management and Tourism / Mathilda van Niekerk and Donald Getz.

2024-04-28T06:05:31Z

by Van Niekerk, Mathilda, 1972- 1972-, author.
Call Number 394.2068 VAN
Publication Date 2019
Summary Focuses on stakeholder theory applied to event management and goes beyond traditional approaches by treating event management as an applied field. It looks at issues such as stakeholder relationships and the management functions of planning, organizing, staffing, directing and controlling in the events sector.
Format: Electronic Resources
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Hospitality, tourism, and lifestyle concepts : implications for quality management and customer satisfaction / Maree Thyne, Eric Laws, editors.

2024-04-28T06:05:31Z

by Laws, Eric, 1945-
Call Number 647.94068 HOS
Publication Date 2004
Summary "Hospitality, Tourism, and Lifestyle Concepts: Implications for Quality Management and Customer Satisfaction is a comprehensive benchmark review of how lifestyle concepts can be applied to the hospitality and tourism industry. Noted authorities present multifaceted viewpoints examining a range of topics, such as matching the lifestyles of tourism providers and guests, lifestyle segmentation studies, and methodological issues in lifestyle segmentation research. You'll learn how the consideration of lifestyle concepts can improve the effectiveness of marketing in addition to providing quality management and improved customer satisfaction in the hospitality and tourism industry."--BOOK JACKET.
Format: Books
Table of contents http://www.loc.gov/catdir/toc/ecip0420/2004016723.html

Cases in hospitality and tourism management / edited by Robert M. O'Halloran, Ken Jarvis, Amy Allen-Chabot.

2024-04-28T06:05:31Z

by Jarvis, Ken.
Call Number 647.94068 CAS
Publication Date 2006
Summary "Cases in Hospitality and Tourism Management is a compilation of cases contributed by authors from around the world. Students encounter real-life situations that enhance their learning experience. Organized by industry segment, the book's cases examine planning, human resources, marketing, menu management, product development, financial management, franchises, resorts, clubs, productivity, employee motivation, leadership, and other topics. Questions at the end of each case stimulate critical-thinking and decision-making skills."--BOOK JACKET.
Format: Regular print

Cultural tourism [electronic resource] : the partnership between tourism and cultural heritage management / Bob McKercher, Hilary du Cros.

2024-04-28T06:05:31Z

by McKercher, Bob.
Call Number 338.4791 MCK
Publication Date 2012
Summary Examine cultural tourism issues from both sides of the industry! Unique in concept and content, Cultural Tourism: The Partnership Between Tourism and Cultural Heritage Management examines the relationship between the sectors that represent opposite sides of the cultural tourism coin. While tourism professionals assess cultural assets for their profit potential, cultural heritage professionals judge the same assets for their intrinsic value. Sustainable cultural tourism can only occur when the two sides form a true partnership based on understanding and appreciation of each other's mer
Format: Electronic Resources
Click here to view book

The SAGE Handbook of Tourism Management / edited by Chris Copper, Serena Volo, William C. Gartner and Noel Scott.

2024-04-28T06:05:31Z

by Cooper, Chris, 1952-, editor.
Call Number 338.4791 SAG
Publication Date 2018
Summary The SAGE Handbook of Tourism Management is a critical, state of the art review of tourism management written by leading international thinkers and academics in the field. Volume One focuses on theory, before Volume Two explores the application of theory.
Format: Electronic Resources
Click here to view book

Food and beverage management [electronic resource] : for the hospitality, tourism and event industries / John Cousins, David Foskett, Andrew Pennington.

2024-04-28T06:05:31Z

by Cousins, John.
Call Number 647.95068 COU
Publication Date 2011
Summary This third edition of the best selling textbook Food & Beverage Management has been updated and revised to take account of current trends within these industries
Format: Books
Click here to view book

Handbook of human resource management in the tourism and hospitality industries / edited by Ronald J. Burke, Julia Christensen Hughes.

2024-04-28T06:05:31Z

by Burke, Ronald J., editor.
Call Number 338.4791 HAN
Publication Date 2018
Format: Electronic Resources
Click to View

Tourism Crisis and Disaster Management in the Asia-Pacific [electronic resource] / edited by Brent W. Ritchie and Kom Campiranon.

2024-04-28T06:05:31Z

by Ritchie, Brent W.
Call Number 338.47915 TOU
Publication Date 2014
Summary The Asia-Pacific area is one of the fastest growing tourism regions and a major driver of global tourism in general. Tourism industries in Asia Pacific have been challenged in recent years by a number of major crises and disasters including terrorism, outbreaks (e.g. SARS and Bird Flu), natural disasters (e.g. tsunamis, bushfires, flooding), and political crisis (e.g. protests and political instability). This book contributes to the understanding of crisis and disaster management generally, but with a specific focus on the Asia Pacific. With contributions by international scholars and practiti
Format: Electronic Resources
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Tourism management and policy [electronic resource] : perspectives from Singapore / editors, Tan Ern Ser, Brenda S.A. Yeoh, Jennifer Wang.

2024-04-28T06:05:31Z

by Tan, Ern Ser.
Call Number 338.47915957045 21
Publication Date 2001
Summary Tourism development is not merely about boosting tourist figures and bringing in more tourist dollars. Undoubtedly, it has to do with developing tourism resources, infrastructure, products and attractions, but it is also about a society, polity and economy meeting the challenges of globalization, the new millennium, and nation-building. This volume deals with those issues from different perspectives and through the case of Singapore, a city-state highly integrated into the global economy. It addresses specific areas like tourism manpower, theme parks and beaches, as well as the broader issues of economic strategy, political economy, and culture. Collectively, the articles in the book should provide readers with a sense of where Singapore has gone and where it is in terms of tourism management and policy.
Format: Electronic Resources
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International Perspectives on Destination Management and Tourist Experiences : Insights from the International Competence Network of Tourism Research and Education (ICNT).

2024-04-28T06:05:31Z

by Lück, Michael.
Call Number 910.68
Publication Date 2016
Summary The overall objective of this volume has been to increase the understanding of challenges in how tourism is understood and worked within different countries around the world, with a focus on the management of tourism destinations and tourist experiences.
Format: Electronic Resources
Click here to view book

Risk, crisis, and disaster management in small and medium-sized tourism enterprises / [edited by] Diego R. Toubes, Noelia Araújo-Vila.

2024-04-28T06:05:31Z

by Toubes, Diego R., 1966- editor.
Call Number 338.4791 RIS
Publication Date 2021
Format: Electronic Resources
Click here to view

Post-Pandemic Sustainable Tourism Management : The New Reality of Managing Ethical and Responsible Tourism / Marko Koščak and Tony O'Rourke.

2024-04-28T06:05:31Z

by Koščak, Marko, author.
Call Number XX(297818.1)
Publication Date 2021
Format: Electronic Resources
Click here to view book

Event Leadership : Theory and Methods for Event Management and Tourism / Emma Abson with contributions by Miriam Firth and Jane Tattersall.

2024-04-28T06:05:31Z

by Abson, Emma, author.
Call Number 658.456 ABS
Publication Date 2021
Summary Examines, contextualises and applies leadership theory and practice at several levels. Using contemporary research, it explores a wide range of leadership theories, providing insight into the developments that are driving leadership in the event industry today. International case studies from the event sector are used to illustrate throughout.
Format: Electronic Resources
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Human resource management : international perspectives in hospitality and tourism / edited by Norma D'Annunzio-Green, Gillian A. Maxwell and Sandra Watson.

2024-04-28T06:05:31Z

by Watson, Sandra.
Call Number 647.940683 HUM
Publication Date 2002
Format: Books

Tourism management, marketing, and development [electronic resource] : Volume I: the importance of networks and ICTs / edited by Marcello M. Mariani... [et al].

2024-04-28T06:05:31Z

by Mariani, Marcello M.
Call Number 338.4791 TOU
Publication Date 2014
Summary Tourism Management, Marketing, and Development revolves around the implementation of ICT applications in the tourism sector: technology is engendering a major shift both in the performance of individuals and companies involved in the tourism sector and having an impact on the way individuals consume services and enjoy experiences in space and time.
Format: Electronic Resources
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International Journal of Contemporary Hospitality Management (Worldwide Hospitality and Tourism Themes), Volume 20, Issue 7 [electronic resource] : What are the Contemporary Human Resource Issues for Talent Management in Hospitality and Tourism?

2024-04-28T06:05:31Z

by D'Annunzio-Green, Norma.
Call Number 647.94 INT
Publication Date 2008
Format: Electronic Resources
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Event tourism : concepts, international case studies, and research / Donald Getz, Ph.D., professor, school of tourism, the University of Queensland, Australia affiliated with the Norwegian school of hotel management at the University of Stavanger, Norway Donald Getz resides in Calgary, Canada.

2024-04-28T06:05:31Z

by Getz, Donald, 1949-
Call Number 658.456 GET
Publication Date 2013
Format: Books

Operations management in the travel industry / edited by Peter Robinson, Principal Lecturer and Head of Leisure, University of Wolverhampton, UK, Paul Fallon, Senior Lecturer, Sheffield Hallam University, UK, Harry Cameron, Visiting Lecturer, University of Wolverhampton, UK, John Crotts, Professor and Chair of the Department of Hospitality and Tourism Management, School of Business, College of Charleston, USA .

2024-04-28T06:05:31Z

by Robinson, Peter, 1979-
Call Number 338.4791 OPE
Publication Date 2016
Summary Covering the applied managerial perspective of the travel industry, this book looks at the core disciplines and the application of theory to practice. Considering individual and corporate social responsibility, it teaches effective managerial skills by reviewing legal frameworks, quality management and marketing, financial management, and the management of shareholders and stakeholders. It discusses current trends such as sustainability and governmental emission targets against a background of the needs of a commercial business to innovate and increase profits.
Format: Books

New course approval, December 1996 : Bachelor of Applied Science (Hospitality management)

2024-04-28T06:05:31Z

by Royal Melbourne Institute of Technology Dept. of Hospitality, Tourism and Leisure.
Call Number CUR 647.071 ROY
Publication Date 1996
Format: Books

Mass tourism in a small world / Edited by David Harrison, Middlesex University, UK and Richard Sharpley, University of Central Lancashire, UK.

2024-04-28T06:05:31Z

by Harrison, David, 1941-, editor.
Call Number 338.479104 MAS
Publication Date 2017
Summary "The economic links arising from tourism that now exist between what used to be regarded as 'developed' and 'developing' societies make it imperative they are considered component parts of a global system rather than distinct entities. The central focus of this book is mass tourism across a range of societies. It focuses on the theoretical perspectives on mass tourism (including systems approaches, political economy, ethics, sustainability and environmentalism) the historical context of mass tourism and the current challenges to domestic, intra-regional and international mass tourism. Including international case studies it is an essential resource for researchers and students within tourism studies" --
Format: Books

Resort destinations : evolution, management and development / Bruce Prideaux.

2024-04-28T06:05:31Z

by Prideaux, B. (Bruce)
Call Number 338.4791 PRI
Publication Date 2009
Format: Books

Post-COVID Tourism and Hospitality Dynamics : Recovery, Revival, and Re-Start.

2024-04-28T06:05:31Z

by Shukla, Umendra Narayan.
Call Number 910.68
Publication Date 2023
Format: Electronic Resources
Click here to view book

Stories of Practice.

2024-04-28T06:05:31Z

by Jenkins, John.
Call Number 338.4791 JEN
Publication Date 2016
Format: Electronic Resources
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Managing visitor attractions / [edited by] Alan Fyall [and three others].

2024-04-28T06:05:31Z

by Fyall, Alan, editor.
Call Number 338.4791068 MAN
Publication Date 2015
Format: Books

Tourism distribution channels : practices, issues and transformations / [edited by] Dimitrios Buhalis and Eric Laws.

2024-04-28T06:05:31Z

by Buhalis, Dimitrios.
Call Number 338.4791 TOU
Publication Date 2001
Format: Books

Contemporary destination governance / edited by Pietro Beritelli, Harald Pechlaner, Mike Peters, Noel Scott.

2024-04-28T06:05:31Z

by Beritelli, Pietro, editor.
Call Number 910.68 23
Publication Date 2014
Format: Electronic Resources
Click here to view

Human resources and tourism : skills, culture and industry / Darren Lee-Ross and Josephine Pryce.

2024-04-28T06:05:31Z

by Lee-Ross, Darren.
Call Number 647.94068 LEE
Publication Date 2010
Format: Books

Entrepreneurship in Tourism.

2024-04-28T06:05:31Z

by Walmsley, Andreas.
Call Number XX(309394.1)
Publication Date 2018
Format: Electronic Resources
Click here to view book

9th CPTHL Namur.

2024-04-28T06:05:31Z

by Decrop, Alain.
Call Number 338.47910000000002
Publication Date 2017
Format: Electronic Resources
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Institutional theory in tourism and hospitality / Anna Earl and C. Michael Hall.

2024-04-28T06:05:31Z

by Earl, Anna, author.
Call Number 302.35 EAR
Publication Date 2021
Format: Electronic Resources
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Matter of Pride.

2024-04-28T06:05:31Z

by Gill, Jane.
Call Number 800
Publication Date 2010
Summary You can never go home again. . . Lu Conners wonders why she would want to. Home to her conjures up memories of a poverty stricken childhood on a dirt-farm in Florida, the death of her mother, an embittered and closed-off father, and the cutting slights of being called racial slurs. Was it any wonder that when she won a scholarship for college in the north she never looked back? Now with teenaged children, a successful career and a business-owner husband, the last thing she wants to do is attend to her newly deceased father's affairs. Neither is she anxious to deal with her hostile brother or face those figures from her childhood who could feel nothing but betrayal after her long absence. The journey home unexpectedly becomes more than a facing of bad memories. To her surprise she finds it to be a journey of renewal as secrets are revealed, sacrifices are discovered, and a newfound pride in her family and roots is instilled to be treasured and passed down to the next generation.
Format: Electronic Resources
Click here to view book

Institutional Theory in Tourism and Hospitality.

2024-04-28T06:05:31Z

by Earl, Anna, author.
Call Number 302.35 EAR
Publication Date 2021
Format: Electronic Resources
Click here to view book

Handbook of LGBT Tourism and Hospitality : A Guide for Business Practice / Jeff Guaracino, Ed Salvato.

2024-04-28T06:05:31Z

by Guaracino, Jeff, author.
Call Number 306.766 GUA
Publication Date 2017
Format: Electronic Resources
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How to travel free as an international tour director / by G.E. Mitchell.

2024-04-28T06:05:31Z

by Mitchell, G. E.
Call Number 338.4791023 22
Publication Date 2005
Format: Electronic Resources
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Special Interest Tourism, 3rd Edition.

2024-04-28T06:05:31Z

by Rittichainuwat, Bongkosh N.
Call Number 910.68
Publication Date 2018
Summary This research-based textbook covers 15 chapters on food, film, shopping, medical, ghost, and suicide tourism, based on research conducted over 15 years on tourists from East Asia and Southeast Asia, the UK, the USA, Australia, Germany, and New Zealand. It introduces students, researchers, educators, tourist bureaus, and tour operators to the demands of affluent tourists from the newly industrialized countries of East Asia and Southeast Asia.
Format: Electronic Resources
Click here to view book

Co - Creation in Tourist Experiences.

2024-04-28T06:05:31Z

by Prebensen, Nina K.
Call Number 338.4791
Publication Date 2017
Format: Electronic Resources
Click here to view book

Tourism, terrorism and security : tourism security-safety and post conflict destinations / edited by Maximiliano E. Korstanje, Hugues Seraphin.

2024-04-28T06:05:31Z

by Korstanje, Maximiliano E., editor.
Call Number 363.2 TOU
Publication Date 2020
Format: Electronic Resources
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Stories of practice : tourism policy and planning / edited by Dianne Dredge, Southern Cross University, Australia and John Jenkins, Southern Cross University, Australia.

2024-04-28T06:05:31Z

by Jenkins, John M. (John Michael), 1961- editor.
Call Number 338.4791 STO
Publication Date 2016 2011
Format: Electronic Resources
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Marketing and managing tourism destinations [electronic resource] / Alastair M. Morrison.

2024-04-28T06:05:31Z

by Morrison, Alastair M.
Call Number 338.4791 MOR
Publication Date 2013
Summary Marketing and Managing Tourism Destinations is a comprehensive and integrated textbook which uniquely considers both destination marketing and management in one volume. It focuses on how destination marketing is planned, implemented and evaluated as well as the management and operations of destination marketing and management organizations, how they conduct business, major opportunities, challenges and issues they face to compete for the global leisure and business travel markets. This textbook provides students with:A solid introduction to destination marketing strategy and planning, to organ
Format: Electronic Resources
Click here to view book

Human resources and tourism : skills, culture and industry / Darren Lee-Ross and Josephine Pryce.

2024-04-28T06:05:31Z

by Lee-Ross, Darren.
Call Number 910.683 22
Publication Date 2010
Summary This text combines theoretical and practical aspects of applied human resources management using a critical lens. It is both a descriptive and analytical journey through the tourism sector which, due to its nature, may be described as a relatively deregulated and eclectic industry.
Format: Electronic Resources
Click here to view

Statin Prescribing Guide.

2024-04-28T06:05:31Z

by Baliga, Ragavendra R.
Call Number 616.3997
Publication Date 2010
Summary The first HMG-CoA reductase inhibitor (statin), lovastatin, has been on the market since 1987. In that time, five more drugs from this class, atorvastatin, pravastatin, fluvastatin, rosuvastatin and simvastatin, have been approved by the FDA. Statins, among the top ten most commonly prescribed drugs in the U.S., are now recommended as first-line treatments by all major regulatory agencies in the U.S. and elsewhere. As shown in numerous clinical trials, statins are extremely powerful and effective in reducing LDL cholesterol, accompanied by a significant reduction of cardiac events and strokes. As a class, they are well-tolerated by most patients and are easy to administer. However, the withdrawal of cerivastatin (Baycol) from the market in 2001 due to severe myopathy in some patients, has led to increased concern among clinicians with respect to this and other side effects, such as liver and kidney disease. Some studies suggest that this has led to increased reluctance among clinicians to initiate a statin drug regimen or to adjust dosage to increase therapeutic effect. While a small minority of patients do develop serious complications while on statin therapy, current clinical evidence strongly suggests that the benefits of timely statin administration significantly outweigh the risks. Oxford American Pocket Notes: Statin Prescribing Guide aims to provide clinicians with concise, easily accessible guidance on prescribing statins in various clinical settings. This volume features evidence-based discussion on the indications, pharmacokinetics and safety profiles of the available statins and how these properties translate into selection of the appropriate treatment regimen for the individual patient. Useful tools, such as treatment algorithms, charts, tables and illustrations greatly help enhance the value of this volume as a portable reference tool.
Format: Electronic Resources
Click here to view book

How to start a tour guiding business : a "how-to" manual for the thousands of people who want to discover the world of travel as a career / by G.E. Mitchell.

2024-04-28T06:05:31Z

by Mitchell, G. E.
Call Number 338.4791023 22
Publication Date 2005
Format: Electronic Resources
Click here to view

Marketing and managing tourism destinations / Alastair M. Morrison.

2024-04-28T06:05:31Z

by Morrison, Alastair M., author.
Call Number 338.4791 MOR
Publication Date 2019
Summary This is a comprehensive and integrated textbook which considers both destination marketing and management in one volume. It focuses on how destination marketing is planned, implemented and evaluated as well as the management and operations of destination marketing and management organizations. Marketing and Managing Tourism Destinations is a comprehensive and integrated introductory textbook covering both destination marketing and destination management in one volume. It focuses on how destination management is planned, implemented and evaluated as well as the management and operations of destination management organizations (DMOs), how they conduct business, major opportunities, challenges and issues they face to compete for the global leisure and business travel markets. This second edition has been updated to include: A new chapter on visitor management that includes a section on crisis and disaster management New material on destination leadership and coordination New and revised content on digital marketing New and updated international case examples throughout to show the practical realities and approaches to managing different destinations around the world. It is illustrated in full colour and packed with features to encourage reflection on main themes, spur critical thinking and show theory in practice. Written by an author with many years of industry practice, university teaching and professional training experience, this book is the essential guide to the subject for tourism, hospitality and events students and industry practitioners alike.
Format: Books

Overtourism : Lessons for a Better Future.

2024-04-28T06:05:31Z

by Honey, Martha.
Call Number 910.68 23
Publication Date 2021
Summary "Before COVID-19 hit, the biggest problem in the world of travel was overtourism. Crowds threatened to spoil natural environments and make daily life unbearable for residents of popular travel destinations. Then, seemingly overnight, tourism nearly ceased. Yet there is no question that travel will resume; the only question is, when it does, what will it look like? Will we return to a world of overrun monuments, littered beaches, and gridlocked city streets? Or can we do things differently this time? Overtourism: Lessons for a Better Future charts a path toward tourism that is truly sustainable, focusing on the triple bottom line of people, planet, and prosperity. Bringing together tourism officials, city council members, travel journalists, consultants, scholars, and trade association members, this practical book explores overcrowding from a variety of perspectives. After examining the causes and effects of overtourism, it turns to management approaches in five distinct types of tourism destinations: 1. historic cities; 2. national parks and protected areas; 3. World Heritage Sites; 4. beaches and coastal communities; and 5. destinations governed by regional and national authorities. While each location presents its own challenges, common mitigation strategies are emerging. Visitor education, traffic planning, and redirection to lesser-known sites are among the measures that can protect the economic benefit of tourism without overwhelming local communities. As tourism revives around the world, these innovations will guide government agencies, parks officials, site managers, civic groups, environmental NGOs, tourism operators, and others with a stake in protecting our most iconic places."--Publisher description.
Format: Electronic Resources
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Tourism As a Resource-Based Industry : Based on the Work of Sondre Svalastog.

2024-04-28T06:05:31Z

by Svalastog, Anna Lydia.
Call Number 338.4791481
Publication Date 2022
Summary Based on Norwegian scholar Sondre Svalastog's work, this book promotes research-based knowledge for the tourism industry, considering social, cultural and natural resources, as well as the importance of local conditions. It provides a wide selection of case studies covering how to maximise potential for both host and tourist's benefit.
Format: Electronic Resources
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Managing visitor attractions / Edited by Alan Fyall, Brian Garrod, Anna Leask and Stephen Wanhill.

2024-04-28T06:05:31Z

by Fyall, Alan, editor.
Call Number 338.4791068 MAN
Publication Date 2022
Summary "Visitor attractions represent a complex sector of the tourism industry and are the catalytic focus for the development of tourism infrastructure and services. The third edition of this successful text investigates these issues further and provides more solutions and suggestions for the present and future. With contributions from around the world, this is an essential text for undergraduate and postgraduate students of visitor attraction management, written by subject specialists with a wealth of experience in this field"--
Format: Books

Overcoming Overtourism : Creating Revived Originals.

2024-04-28T06:05:31Z

by Frey, Bruno S.
Call Number 338.4791068
Publication Date 2021
Format: Electronic Resources
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Achieving Success Through Innovation : Cases and Insights from the Hospitality, Travel, and Tourism Industry / Cathy A. Enz [and 4 others] ; edited by Glenn Withiam.

2024-04-28T06:05:31Z

by Enz, Cathy A., 1956-, author.
Call Number 647.94068 ACH
Publication Date 2016
Format: Electronic Resources
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Tourism and Resilience : Individual, Organisational and Destination Perspectives.

2024-04-28T06:05:31Z

by Hall, Prof. C. Michael.
Call Number 910.68399999999997
Publication Date 2017
Summary This is the first authored overview of resilience in tourism and its relationship to the broader resilience literature. The book examines resilience at individual, organisation and destination levels, and with respect to the wider tourism system. It is designed to be an upper-level undergraduate and postgraduate primer on resilience in tourism.
Format: Electronic Resources
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Public Sector Shock : The Impact of Policy Retrenchment in Europe.

2024-04-28T06:05:31Z

by Vaughan-Whitehead, Daniel.
Call Number 336.4
Publication Date 2013
Summary After a first series of policy responses to the 2008-09 crisis aimed at sustaining domestic demand through expansionary packages, most European governments have put in place restrictive policies to reduce their budget deficits. In consequence, a significant number of jobs and wages have been cut in the public sector. These reforms have given rise to waves of protest throughout Europe. The goal of this volume is to study this "public sector shock".
Format: Electronic Resources
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Managerial competence within the hospitality and tourism service industries : global cultural contextual analysis / John Saee.

2024-04-28T06:05:31Z

by Saee, John.
Call Number 647.94068 SAE
Publication Date 2006
Summary "This timely book examines cross-cultural managerial communication competence and its application within the service industry. Focusing particularly on the hospitality and tourism industry, John Saee examines the cross-cultural implications of competence across all managerial functions: planning, workplace communication, recruitment/promotion, induction, training, supervision, industrial relations, management of change, customer service, financial management and marketing." "This is the first detailed study - at a national level - of current psychological and sociological theories of intercultural communication, linked to an investigation of the management of cultural diversity in the workplace within a multicultural society, a study which has global implications. This cutting-edge research advances new modalities of best practice on managerial competence which can be equally applied to all other industries around the world confronted with cultural diversity in the workplace."--BOOK JACKET.
Format: Books
Table of contents only http://www.loc.gov/catdir/toc/ecip068/2006004796.html

Post-Disaster and Post-Conflict Tourism, 2nd Edition.

2024-04-28T06:05:31Z

by Korstanje, Maximiliano E.
Call Number 910.68
Publication Date 2023
Format: Electronic Resources
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Sex before Sex : Figuring the Act in Early Modern England.

2024-04-28T06:05:31Z

by Bromley, James M.
Call Number 820.9353809031
Publication Date 2013
Summary What is sex exactly? Does everyone agree on a definition? And does that definition hold when considering literary production in other times and places? Sex before Sex makes clear that we cannot simply transfer our contemporary notions of what constitutes a sex act into the past and expect them to be true for the people who were then reading literature and watching plays. The contributors confront how our current critical assumptions about definitions of sex restrict our understanding of representations of sexuality in early modern England. Drawing attention to overlooked forms of sexual activity in early modern culture, from anilingus and interspecies sex to "chin-chucking" and convivial drinking, Sex before Sex offers a multifaceted view of what sex looked like before the term entered history. Through incisive interpretations of a wide range of literary texts, including Romeo and Juliet, The Comedy of Errors, Paradise Lost, the figure of Lucretia, and pornographic poetry, this collection queries what might constitute sex in the absence of a widely accepted definition and how a historicized concept of sex affects the kinds of arguments that can be made about early modern sexualities.Contributors: Holly Dugan, George Washington U; Will Fisher, CUNY-Lehman College; Stephen Guy-Bray, U of British Columbia; Melissa J. Jones, Eastern Michigan U; Thomas H. Luxon, Dartmouth College; Nicholas F. Radel, Furman U; Kathryn Schwarz, Vanderbilt U; Christine Varnado, U of Buffalo-SUNY.
Format: Electronic Resources
Click here to view book

The Routledge Handbook of Tourism and Hospitality Education [electronic resource].

2024-04-28T06:05:31Z

by Dredge, Dianne.
Call Number 338.4791 ROU
Publication Date 2014
Summary Tourism is much more than an economic sector, it is also a social, cultural, political, and environmental force that drives societal change. Understanding, responding to, and managing this change will inevitably require knowledge workers who are able to address a range of problems associated with tourism, travel, hospitality, and the increasingly complex operating environment within which they exist.The purpose of this Handbook is to provide an insightful and authoritative account of the various issues that are shaping the higher educational world of tourism, hospitality and events education and to highlight the creative, inventive and innovative ways that educators are responding to these issues. It takes as its central focus a dynamic curriculum space shaped by internal and external factors from global to local scales, a variety of values and perspectives contributed by a range of stakeholders, and shifting philosophies about education policy, pedagogy and teaching practice. A benchmark for future curriculum design and development, it critically reviews the development of conceptual and theoretical approaches to tourism and hospitality education. The Handbook is composed of contributions from specialists in the field, is interdisciplinary in coverage and international in scope through its authorship and content.Providing a systematic guide to the current state of knowledge on tourism and hospitality education and its future direction this is essential reading for students, researches and academics in Tourism, Hospitality, Events, Recreation and Leisure Studies.
Format: Electronic Resources
http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1811015

Air Transport and Tourism : Interrelationship, Operations and Strategies.

2024-04-28T06:05:31Z

by Dileep, M. R.
Call Number 910.68
Publication Date 2021
Format: Electronic Resources
Click here to view book

Tourism and leisure [electronic resource] : current issues and perspectives of development / editors Harald Pechlaner, Egon Smeral.

2024-04-28T06:05:31Z

by Pechlaner, Harald
Call Number 338.4791 TOU
Publication Date 2014
Summary The Festschrift in honor of Prof. Dr. Peter Keller, president of the International Association of Scientific Experts in Tourism (AIEST) since 1994, represents a wide range of tourism research as well as the current state of the ongoing debates in tourism as a scientific research field. The aim is to cover multiple topics and trends in travelling and to discuss future development possibilities in the leisure industry.
Format: Electronic Resources
Click here to view book

Collaboration in tourism businesses and destinations [electronic resource] : a handbook / edited by Dorgan Gursoy, Melville Saayman, Marios D. Sotiriadis.

2024-04-28T06:05:31Z

by Gursoy, Dogan
Call Number 338.4791 COL
Publication Date 2015
Summary This book examines the contribution and importance of alliances and partnerships to the tourism, travel and leisure industries. It concludes by providing management and marketing implications and recommendations for tourism business, destination managers and local planners to enable them to successfully operate such alliances.
Format: Electronic Resources
Click here to view book

Cultural and Tourism Innovation in the Digital Era : Sixth International IACuDiT Conference, Athens 2019.

2024-04-28T06:05:31Z

by Katsoni, Vicky.
Call Number 910.68
Publication Date 2020
Format: Electronic Resources
Click here to view book

Smart Tourism As a Driver for Culture and Sustainability : Fifth International Conference IACuDiT, Athens 2018.

2024-04-28T06:05:31Z

by Katsoni, Vicky.
Call Number 910.68
Publication Date 2019
Format: Electronic Resources
Click here to view book

The Routledge handbook of tourism and hospitality education / edited by Dianne Dredge, David Airey, Michael J. Gross.

2024-04-28T06:05:31Z

by Dredge, Dianne.
Call Number 338.4791 ROU
Publication Date 2014
Summary "Tourism is much more than an economic sector, it is also a social, cultural, political, and environmental force that drives societal change. Understanding, responding to, and managing this change will inevitably require knowledge workers who are able to address a range of problems associated with tourism, travel, hospitality, and the increasingly complex operating environment within which they exist. The purpose of this Handbook is to provide an insightful and authoritative account of the various issues that are shaping the higher educational world of tourism, hospitality and events education and to highlight the creative, inventive and innovative ways that educators are responding to these issues. It takes as its central focus a dynamic curriculum space shaped by internal and external factors from global to local scales, a variety of values and perspectives contributed by a range of stakeholders, and shifting philosophies about education policy, pedagogy and teaching practice. A benchmark for future curriculum design and development, it critically reviews the development of conceptual and theoretical approaches to tourism and hospitality education. The Handbook is composed of contributions from specialists in the field, is interdisciplinary in coverage and international in scope through its authorship and content. Providing a systematic guide to the current state of knowledge on tourism and hospitality education and its future direction this is essential reading for students, researches and academics in Tourism, Hospitality, Events, Recreation and Leisure Studies"--
Format: Books
Cover image http://images.tandf.co.uk/common/jackets/websmall/978041584/9780415842051.jpg

Travel & tour management / Warwick Frost.

2024-04-28T06:05:31Z

by Frost, Warwick.
Call Number 338.4791 FRO
Publication Date 2003
Summary Travel and tour management in the real world, is an essential component of virtually all management positions in tourism. It is important that every tourism student has a reasonable knowledge of these sectors and how they interact with other segments.
Format: Books

Managing people in the hospitality industry / Michael Riley.

2024-04-28T06:05:31Z

by Riley, Michael, author.
Call Number 647.94068 RIL
Publication Date 2019
Format: Electronic Resources
Click here to view

Employment relations in the hospitality and tourism industries / Rosemary Lucas.

2024-04-28T06:05:31Z

by Lucas, Rosemary.
Call Number 647.940683 LUC
Publication Date 2003
Summary "Employment Relations in the Hospitality and Tourism Industries presents a detailed review of employment relations within a distinctive and significant part of the service economy. Uniquely combining employment relations and the hospitality and tourism fields, this book draws on recently published sources to give readers a comprehensive and internationally comparative perspective on the subject area." "Employment Relations in the Hospitality and Tourism Industries is an invaluable resource for anyone studying hospitality and tourism, industrial relations and human resource management."--BOOK JACKET.
Format: Books
Table of contents http://www.loc.gov/catdir/toc/ecip046/2003014694.html

International Cases in Sustainable Travel & Tourism [electronic resource] / edited by Pierre Benckendorff, Dagmar Lund-Durlacher.

2024-04-28T06:05:31Z

by Benckendorff, Pierre
Call Number 338.4791068 INT
Publication Date 2013
Summary An international range of outstanding new cases focused on sustainable tourism management and development, including award winners and finalists from the WTTC Tourism for Tourism Awards they are written by local scholars who are experts in sustainable tourism.
Format: Electronic Resources
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Trends and issues in global tourism 2011 [electronic resource] / Roland Conrady, Martin Buck in collaboration with Pia Viehl and Katrin Tittel.

2024-04-28T06:05:31Z

by Conrady, Roland, 1959-
Call Number 338.4791 TRE
Publication Date 2011
Summary This book provides insights into important trends and future scenarios in the global tourism and travel industry. It analyses today's challenges in the aviation and hospitality industry, in destination management, and in marketing and distribution management. New empirical data on general travel behaviour and the latest consumer trends are also presented. The contributors to this book are well-known individuals from important tourism, travel and consulting firms (e.g. BCD Travel, A-ger Tours, Booz and Company, GfK, IPK International) and researchers from universities in Switzerland, United Kingdom, the Netherlands, and Germany. In addition institutes specializing in future research highlight important travel trends. Corporate social responsibility is one of the top themes to-be and therefore a focus of this book, offering insights into the concept of CSR, empirical data on consumer requests, corporate strategy issues and financial investment implications.
Format: Electronic Resources
Click here to view book

Tourism Policy and Planning in Bangladesh.

2024-04-28T06:05:31Z

by Rahman, Muhammad Shoeb-Ur.
Call Number 338.4791
Publication Date 2020
Format: Electronic Resources
Click here to view book

Archipelago Tourism : Policies and Practices.

2024-04-28T06:05:31Z

by Baldacchino, Godfrey.
Call Number 910.68
Publication Date 2015
Format: Electronic Resources
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Industrial and managerial solutions for tourism enterprises / Atilla Akbaba, Volkan Altintas.

2024-04-28T06:05:31Z

by Akbaba, Atilla, 1969- author.
Call Number 338.4791 AKB
Publication Date 2020
Format: Electronic Resources
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Recreation, Event, and Tourism Businesses [electronic resource].

2024-04-28T06:05:31Z

by Pfister, Robert.
Call Number 790.069
Publication Date 2008
Format: Electronic Resources
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Overtourism : The Role of Effective Destination Management.

2024-04-28T06:05:31Z

by von Magius Møgelhø, Helene.
Call Number 338.4791068
Publication Date 2021
Summary Overtourism examines the increasingly important role of destination management and effective stakeholder engagement in order to maximize the economic contribution of tourism while avoiding the potential pitfalls of overtourism.
Format: Electronic Resources
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Knowledge Networks and Tourism [electronic resource].

2024-04-28T06:05:31Z

by McLeod, Michelle.
Call Number 910.684
Publication Date 2014
Summary The receipt of knowledge is a key ingredient by which the tourism sector can adjust and adapt to its dynamic environment. However although its importance has long been recognised the fragmentation within the sector, largely as a result of it being comprised of small and medium sized businesses, makes understanding knowledge management challenging.This book applies knowledge management and social network theories to the business of tourism to shed light on successful operations of tourism knowledge networks. It contributes specifically to understanding a network perspective of the tourism sec
Format: Electronic Resources
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Tourism and Hospitality [electronic resource] : Issues and Developments

2024-04-28T06:05:31Z

by Seba, Jaime.
Call Number 338.4791
Publication Date 2011
Summary Tourism has become a key global economic activity as expectations with regard to our use of leisure time have evolved, attributing greater meaning to our free time. Tourism is one of the world s largest industries, and in many regions it is the single largest source of investment and employment. This new book provides a look at many important issues in the field of tourism and hospitality, including understanding tourist preference, satisfaction, and motivation; tourism and hospitality education; rural tourism and its impact on local residents; the increasing popularity of cultural and heritage tourism; strategies for sustainable tourism; and more.
Format: Electronic Resources
Click here to view book http://angliss.eblib.com.au/patron/FullRecord.aspx?p=945494

Managing Tourism Crises : Tourism Crises.

2024-04-28T06:05:31Z

by Henderson, Joan C.
Call Number 338.4791
Publication Date 2007
Summary In a world of increasing uncertainty it is vital that managers within the tourism industry are equipped with superior decision making skills and expertise necessary to deal with crisis conditions. Tourism Crises provides an effective synthesis of crisis management and tourism research with a solid theoretical foundation. It examines the principles and practices of crisis management within the context of tourism as a multi-sector industry. Using up to date international case studies, it tackles the following areas: · Political disturbance: the relationship between politics and tourism and political inspired tourism crises. · Social unrest: host-guest relations and tourists as targets of unrest · Economic instability: crises arising from fluctuating exchange rates and lack of investor confidence · Environmental conditions: natural disasters and health crises · Technological crises; transport accidents and crises arising from technical failure · Corporate crises. Human resource issues and questions of finance With a user-friendly learning structure, each chapter will assess the presence of and tendency towards particular types of crisis, supported by a series of examples and cases, which describe organisational situations, challenges and responses. Approaches to managing crises will be assessed and appropriate tools and techniques of crisis management are explored, enabling readers to gain an insight into this critical aspect of tourism decision making and equipping them with the skills and expertise necessary to deal with crisis conditions.
Format: Electronic Resources
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Marketing Tourist Destinations in Emerging Economies : Towards Competitive and Sustainable Emerging Tourist Destinations.

2024-04-28T06:05:31Z

by Mensah, Ishmael.
Call Number 338.4791091724
Publication Date 2021
Format: Electronic Resources
Click here to view book

International Case Studies in Tourism Marketing /edited by Gürhan Aktaş and Metin Kozak.

2024-04-28T06:05:31Z

by Aktaş, Gürhan, ditor.
Call Number 338.4791 INT
Publication Date 2022
Format: Electronic Resources
Click to View

Tourism and entrepreneurship [electronic resource].

2024-04-28T06:05:31Z

by Rimmington, Mike.
Call Number 338.4791 RIM
Publication Date 2011
Summary Part of the Contemporary Review Series. Contemporary Tourism Reviews will provide you with critical, state-of-the-art surveys of all of the major areas of tourism study to people who are coming to a topic for the first time. Written by leading thinkers and academics in the field they provide flexible, current and topical information as an instant download.
Format: Electronic Resources
Click here to view book

Managing employee attitudes and behaviors in the tourism and hospitality industry [electronic resource] / Salih Kusluvan.

2024-04-28T06:05:31Z

by Kusluvan, Salih.
Call Number 647.94068 KUS
Publication Date 2012
Format: Electronic Resources
Click here to view book

Tourism economics and policy / Larry Dwyer, Peter Forsyth, and Wayne Dwyer.

2024-04-28T06:05:31Z

by Dwyer, Larry, author.
Call Number 338.4791 DWY
Publication Date 2020
Format: Electronic Resources
Click here to view

Understanding and managing tourism / John Richardson, Martin Fluker.

2024-04-28T06:05:31Z

by Richardson, John I. (John Ivor), 1931-, author.
Call Number 338.4791 RIC
Publication Date 2008
Summary Designed for higher education students undertaking tourism studies. It defines and discusses plus gives real world examples of the most important issues facing tourism today and the skills and knowledge tourism industry professionals need to understand and manage effectively.
Format: Books

Competitiveness in the Tourism Sector [electronic resource].

2024-04-28T06:05:31Z

by Hong, Wei-Chiang.
Call Number 338.4791
Publication Date 2008
Summary International tourism is expected to be a major vehicle of economic development in industrializing countries in the 21st century, especially for Asia. To generate long-term growth, countries with tourism-based economies must develop strategies for employing their comparative advantages to achieve competitive advantages. However, competitiveness in the tourist industry is multi-dimensional and complex. This study evaluates the competitiveness of the Taiwanese tourism sector by a multi-dimensional framework. The theoretical model proposes that the competitiveness of tourist destinations should be composed of Ricardian comparative advantages (like the conditions of natural endowments and the degree of technological change); Porterian competitive advantages; tourism management, i.e., providing high quality education and job training, public goods, support services and reduced transaction costs to enhance comparative and competitive advantages; and environmental conditions.
Format: Electronic Resources
Click here to view book http://angliss.eblib.com.au/patron/FullRecord.aspx?p=371574

Tourism economics and policy [electronic resource] / Larry Dwyer, Peter Forsyth, and Wayne Dwyer.

2024-04-28T06:05:31Z

by Dwyer, Larry, 1947-
Call Number 338.4791 DWY
Publication Date 2010
Summary Tourism Economics and Policy combines a comprehensive treatment of economic concepts and applications in tourism contexts. The topics covered are those that most occupy the attention of tourism economists in research and policy areas internationally. Content includes tourism demand and forecasting; tourism supply and pricing; measuring tourism's economic contribution using tourism satellite accounts; measuring the impacts and benefits of changes in tourism demand, contrasting Input-output and computable general equilibrium modelling; cost benefit analysis; economic evaluation of special event
Format: Electronic Resources
Click here to view book

Managing sustainability in the hospitality and tourism industry [electronic resource] : paradigms and directions for the future / edited by Vinnie Jauhari.

2024-04-28T06:05:31Z

by Jauhari, Vinnie.
Call Number 338.4791 MAN
Publication Date 2014
Format: Electronic Resources
Click here to view book

Tourism economics and policy / Larry Dwyer, Peter Forsyth, and Wayne Dwyer.

2024-04-28T06:05:31Z

by Dwyer, Larry, author.
Call Number 338.4791 23
Publication Date 2020
Summary "This revised edition incorporates new material on the sharing economy, AI, surface and marine transport, resident quality of life issues, the price mechanism, the economic contribution of tourism, and tourism and economic growth. It remains an accessible text for students, researchers and practitioners in tourism economics and policy"--
Format: Electronic Resources
Click here to view

Creative Tourism in Smaller Communities : Place, Culture, and Local Representation.

2024-04-28T06:05:31Z

by Scherf, Kathleen.
Call Number 910
Publication Date 2021
Format: Electronic Resources
Click here to view book

Creative Tourism in Smaller Communities : Place, Culture, and Local Representation.

2024-04-28T06:05:31Z

by Scherf, Kathleen.
Call Number 910
Publication Date 2021
Format: Electronic Resources
Click here to view book

The Tourism and Leisure Experience [electronic resource] : Consumer and Managerial Perspectives

2024-04-28T06:05:31Z

by Morgan, Michael.
Call Number 910.68
Publication Date 2010
Summary People do not buy products, or even services; they purchase the total experience that the product or service provides. Experience management is seen as the way to remain competitive in markets where globalisation and technology have turned products and services into commodities. This book draws together academic and practitioner insights into the consumer experience by combining the perspectives of the tourist consumer with that of experience managers, supported by examples from tourism, leisure, hospitality, sport and event contexts. With contributions from established and emerging international scholars, it is organised into three sections: understanding experiences, researching experiences and managing experiences. It aims to provide students, researchers and managers with a stimulating overview of the current research and managerial issues in the field and as well as a resource to guide their further reading.
Format: Electronic Resources
Click here to view book http://angliss.eblib.com.au/patron/FullRecord.aspx?p=717992

Hospitality management / Lynn Van der Wagen, Lauren White.

2024-04-28T06:05:31Z

by Van der Wagen, Lynn, author.
Call Number 647.94068 VAN
Publication Date 2018
Format: Books

Tourism Destination Development : Turns and Tactics.

2024-04-28T06:05:31Z

by Viken, Arvid.
Call Number 910.684
Publication Date 2016
Format: Electronic Resources
Click here to view book

Innovation and entrepreneurship [electronic resource] : strategies and processes for success in tourism / edited by Klaus Weiermair ... [et al.]

2024-04-28T06:05:31Z

Call Number 338.47910688 INN
Publication Date 2010
Summary Hauptbeschreibung Innovation - The story behind success in tourism demand is becoming very volatile. In addition financial crisis and hyper competition in the liberalised world market worsen the situation. To survive entrepreneurs have to continuously adapt to changes, improve services, create new products and break into new markets. In short: They have to be innovative. This volume provides you a unique inside view of innovative entrepreneurs in tourism who had the foresight to transform their practices in the tourism industry in an almost revolutionary fashion, e.
Format: Electronic Resources
Click here to view book

Strategy for tourism [electronic resource] / John Tribe.

2024-04-28T06:05:31Z

by Tribe, John.
Call Number 338.4791 TRI
Publication Date 2010
Summary An internationally focused text which explains strategic management, analysis and implementation specifically in the tourism industry. It covers strategic management in a variety of tourism contexts.
Format: Electronic Resources
Click here to view book

Humanistic Tourism : Values, Norms and Dignity.

2024-04-28T06:05:31Z

by Della Lucia, Maria.
Call Number 338.4791
Publication Date 2020
Format: Electronic Resources
Click here to view book

Understanding and managing tourism / John I. Richardson & Martin Fluker.

2024-04-28T06:05:31Z

by Richardson, John I. (John Ivor), 1931-
Call Number 338.479194 TOU
Publication Date 2004
Format: Books

Hospitality management : strategy and operations / Lynn Van Der Wagen and Anne Goonetilleke.

2024-04-28T06:05:31Z

by Van der Wagen, Lynn.
Call Number 647.94068 VAN
Publication Date 2003
Format: Books

Managing Volunteers in Tourism [electronic resource].

2024-04-28T06:05:31Z

by Holmes, Kirsten.
Call Number 338.47910683
Publication Date 2012
Summary Recent years have seen an explosion in research on tourism volunteering. Volunteers are an essential part of tourism, whether they are volunteering in their local museum, at a sporting mega-event, as an airport ambassador, or travelling the global as a volunteer tourist. Managing Volunteers in Tourism reviews the latest research to highlight the key management issues and relate them to the tourism volunteering context. It includes previously under-researched forms of tourism volunteering such as meet-and-greeters, surf life-savers, conservation, festival, and information centre vol
Format: Electronic Resources
Click here to view book

Tourism Routes and Trails : Theory and Practice.

2024-04-28T06:05:31Z

by Ward-Perkins, David.
Call Number 910.68
Publication Date 2020
Summary This book covers the increasingly important 'routes' sector of the tourism industry. It reviews how routes are created, their effects on tourism businesses, local populations and other stakeholders, and the critical role of both communities and those who provide strategic direction and funding. It also includes contemporary examples and cases.
Format: Electronic Resources
Click here to view book

Hospitality Supervision and Leadership Level 3 [electronic resource].

2024-04-28T06:05:31Z

by Paskins, Patricia.
Call Number 338.4791068
Publication Date 2015
Summary Prepare for assessment and master the skills and knowledge you need to succeed as a hospitality and catering supervisor with this support resource. Covering all of the latest mandatory and most popular optional units, with a strong focus on preparation for assessment, this will be an essential resource for anyone working towards the Level 3 NVQ Diploma in Hospitality Supervision and Leadership, whether in college or in the workplace. It also provides support for those completing the Hospitality Supervision and Leadership apprenticeship. - Provides all of the essential knowledge and skills any
Format: Electronic Resources
Click here to view book

Hospitality management : strategy and operations / Lynn Van Der Wagen, Anne Goonetilleke.

2024-04-28T06:05:31Z

by Van der Wagen, Lynn.
Call Number 647.94068 VAN
Publication Date 2007
Summary Hospitality management, including operational management; human resource management; customer service management; and financial management. The book also covers quality customer service, business relationships and legal compliance.
Format: Books

Managing Events, Festivals and the Visitor Economy : Concepts, Collaborations and Cases.

2024-04-28T06:05:31Z

by Duignan, Michael B.
Call Number 394.2068
Publication Date 2022
Summary The first book to bring together scholars, students, industry leaders, policy makers and related national institutes in collaboration across a range of case studies.
Format: Electronic Resources
Click here to view book

Tourism and Entrepreneurship : International Perspectives.

2024-04-28T06:05:31Z

by Page,Stephen.
Call Number 338.4791
Publication Date 2009
Summary Tourism development provides an avenue for overall economic development and a boost for local entrepreneurship activities. As a result, the encouragement of entrepreneurship and sustainable tourism development has emerged as core areas for policy support.
Format: Electronic Resources
Click here to view book

eTourism case studies : management and marketing issues / edited by Roman Egger, Dimitrios Buhalis.

2024-04-28T06:05:31Z

by Egger, Roman.
Call Number 338.47910285 ETO
Publication Date 2008
Format: Books

Destination Resilience : Challenges and Opportunities for Destination Management and Governance.

2024-04-28T06:05:31Z

by Innerhofer, Elisa.
Call Number 910.68
Publication Date 2018
Format: Electronic Resources
Click here to view book

Responsible hospitality [electronic resource] / Rebecca Hawkins and Paulina Bohdanowicz.

2024-04-28T06:05:31Z

by Hawkins, Rebecca.
Call Number 338.4764794 HAW
Publication Date 2011
Summary The first book to bring together environmental theory and the responsible hospitality debate to define how far the industry has gone and what is left to achieve.
Format: Electronic Resources
Click here to view book

The Good Company : Sustainability in Hospitality, Tourism, and Wine / RObert Girling, Heather Gordy, Pamela Lanier.

2024-04-28T06:05:31Z

by Girling, Robert Henriques, author.
Call Number 338.4791068 GIR
Publication Date 2015
Summary The Good Company tells the stories of over 30 inspiring companies around the world that are among the ethical leaders in the industry. The broad positive message is encouraging and enervating; each of the companies seeks to live up to the highest standard. The authors tell the steps they have taken and what has motivated them or enabled them to pursue such noble aims.
Format: Electronic Resources
Click to View

Managing employee attitudes and behaviors in the tourism and hospitality industry / Salih Kusluvan, editor.

2024-04-28T06:05:31Z

by Kusluvan, Salih.
Call Number 647.94068 MAN
Publication Date 2003
Format: Books

What are the challenges faced by the hospitality industry in India? [electronic resource].

2024-04-28T06:05:31Z

by Jauhari, Vinnie.
Call Number XX(33913.1)
Publication Date 2012
Summary This ebook explores the challenges faced by the Indian hospitality industry. WHATT?s industry-led methodology is applied and the team of contributors used an industry round table approach to solicit views from hospitality practitioners, academics and government representatives. The challenges have been considered from a strategic perspective as well as from marketing, human resources, technology, finance and destination management perspectives.
Format: Electronic Resources
Click here to view book

Tourism and Leisure Behaviour in an Ageing World.

2024-04-28T06:05:31Z

by Patterson, Ian.
Call Number 910.68
Publication Date 2018
Summary Older adults are a growing population with money and time to invest in leisure and tourism. This book provides the latest research, new trends such as independent travel, the leisure experience, cultural and heritage tourism, cruises and wellness tourism, and case studies of organizations successfully catering to older needs.
Format: Electronic Resources
Click here to view book

Managing Quality of Life in Tourism and Hospitality.

2024-04-28T06:05:31Z

by Uysal, Muzaffer.
Call Number 647.94
Publication Date 2018
Format: Electronic Resources
Click here to view book

Managing Ethical Consumption in Tourism [electronic resource].

2024-04-28T06:05:31Z

by Weeden, Clare.
Call Number 910.684
Publication Date 2014
Summary Neither the tourism industry nor the tourist has responded convincingly to calls for more responsibility in tourism. Ethical consumption places pressure on travellers to manage a large number of decisions at a time when hedonic motivations threaten to override other priorities. Unsurprisingly, tensions occur and compromises are made. This book offers new insight into the motivations that influence tourists and their decision-making. It explores how consumers navigate the responsible tourism market place and provide a rich understanding of the challenges facing those seeking to encourage travel
Format: Electronic Resources
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Upselling products and services in tourism and hospitality [digital videorecording].

2024-04-28T06:05:31Z

by Seidel, Paul.
Call Number TR DVD 380.14591 UPS
Publication Date 2008
Summary "The key to a successful, growing business is the ability of staff to successfully upsell products and services. But how do we do this? In this program we define a product, ask how a service differs from a product, examine the marketing concept and go through the process of upselling to add value and training staff to upsell. A valuable look at getting the most from products and services in this vital industry"--Container.
Format: Other

Critical Questions in Sustainability and Hospitality.

2024-04-28T06:05:31Z

by Legrand, Willy.
Call Number 647.94068
Publication Date 2023
Format: Electronic Resources
Click here to view book

Service Failures and Recovery in Tourism and Hospitality : A Practical Manual.

2024-04-28T06:05:31Z

by Koc, Erdogan.
Call Number 658.812
Publication Date 2017
Summary Tourism and hospitality services are prone to service-failure due to a high level of customer-employee contact. This is an invaluable source of information that includes student aids, real-life examples, case studies, links to websites and activities alongside questions and presentation slides for in-class use.
Format: Electronic Resources
Click here to view book

Instant Slic3r.

2024-04-28T06:05:31Z

by Moore, David Michael.
Call Number 658.5
Publication Date 2013
Summary Filled with practical, step-by-step instructions and clear explanations for the most important and useful tasks. Instant Slic3r follows a practical, recipe-based approach that will show you how to complete the various steps to turn 3D models into actual objects with a 3D printer.Instant Slic3r is for people new to 3D printing and its software, and also for people who are new to Slic3r. You will need to know the basics of 3D printing, and how to use your printer and the other software associated with it.
Format: Electronic Resources
Click here to view book

United States Travel and Tourism Industry.

2024-04-28T06:05:31Z

by Moore, Danielle P.
Call Number 338.479173
Publication Date 2011
Format: Electronic Resources
Click here to view book

Making visitors mindful : principles for creating quality sustainable visitor experiences through effective communication / Gianna Moscardo.

2024-04-28T06:05:31Z

by Moscardo, Gianna, 1962-, author.
Call Number 338.4791 MOS
Publication Date 1999
Summary Making Visitors Mindful sets out a series of principles to assist in communicating with visitors. These principles are applicable to a broad range of tourism and recreation settings and are based on a theory of how people deal with, learn, and use new information. This mindfulness/mindlessness model of human information processing has been tested and used in a range of business, educational, medical, and other social problems. Making Visitors Mindful offers: Principles and examples relevant and applicable to a broad range of tourism and recreation settings; directions for planning, design, and management of educational programs and other visitor communications services that are based on a large body of applied and relevant research evidence; and a theory which is easily assessable to managers and that can be used to generate ideas for communications with visitors in many different places.
Format: Books

Selling Tourism Services at a Distance : An Analysis of the EU Law Consumer Acquis.

2024-04-28T06:05:31Z

by Bech Serrat, Josep Maria.
Call Number 343.4
Publication Date 2012
Summary New rules on distance contracts provided for the Consumer Rights Directive of 25 October 2011 do not apply to package holidays or contracts falling within the scope of the Timeshare Directive. Moreover, contracts for passenger transport services and contracts for the provision of accommodation, car rental, catering or leisure services if the contract provides for a specific date or period of performance are not covered by some of these rules. Yet measures aimed at protecting the consumer when a contract is concluded via the phone, the Internet, by mail or other means of distance communication play a role in tourism. This book helps readers to navigate through uncertainties in travel contracts regarding information requirements, the right of withdrawal or providing alternative services. Findings reveal that consumer acquis is inadequately adapted to the features of the tourism industry when an optional instrument based on the Draft Common Frame of Reference might be used in the future.
Format: Electronic Resources
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Green Events and Green Tourism : An International Guide to Good Practice / edited by Hugues Seraphin and Emma Nolan.

2024-04-28T06:05:31Z

by Seraphin, Hugues, editor.
Call Number 658.456 SER
Publication Date 2018
Format: Electronic Resources
Click here to view book

Tourists in historic towns : urban conservation and heritage management / Aylin Orbasli.

2024-04-28T06:05:31Z

by Orbasli, Aylin, 1968-
Call Number 338.4791 21
Publication Date 2000
Summary "This book examines the relationship between culture, heritage, conservation and tourism development in historic towns and urban centres. The impact of tourism on historic towns, and the role it plays in conservation and urban continuity, is debated, and long-term planning and effective management - based on strategic decision-making, which is multi-disciplinary and multi-dimensional - is discussed. The book aims to provide guidance in tourism development and visitor management for historic towns, in support of sustainable development objectives and community development." "The main focus of the book is medium sized historic towns and quarters that are attractive to the tourist market, but historic quarters in large cities and smaller, rural settlements are not excluded."--Jacket.
Format: Electronic Resources
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Medical Travel Brand Management : Success Strategies for Hospitality Bridging Healthcare (H2H).

2024-04-28T06:05:31Z

by DeMicco, Frederick J.
Call Number 362.1
Publication Date 2022
Summary Explores medical tourism in depth from a medical and hospitality operational management perspective. With the inclusion of case studies, it discusses why patients/tourists decide to travel for care, professional facilitators, countries and medical disciplines, hotel and spa designs, careers in medical tourism, etc.
Format: Electronic Resources
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Managing Religious Tourism.

2024-04-28T06:05:31Z

by Griffiths, Maureen.
Call Number 910.68
Publication Date 2019
Summary This book provides a global view of the tools and resources used in demand and supply management in the context of pilgrimage and religious tourism. It uses a focus on toolkits and best-practice to reinforce quality of service provision, offer a reflection on consumers' perspectives and intentions to purchase, and support sustainable development.
Format: Electronic Resources
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Competence-Based Innovation in Hospitality and Tourism.

2024-04-28T06:05:31Z

by Pechlaner, Harald.
Call Number XX(280242.1)
Publication Date 2016
Format: Electronic Resources
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Ecotourism and Sustainable Tourism.

2024-04-28T06:05:31Z

by Price, Richard H.
Call Number 910.684
Publication Date 2017
Format: Electronic Resources
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Entrepreneurship in Hospitality and Tourism : a global perspective.

2024-04-28T06:05:31Z

by Brookes, Maureen, author.
Call Number 647.94068 BRO
Publication Date 2015
Summary 'Entrepreneurship in Hospitality and Tourism: a global perspective' gives a new and definitive overview of the vital role and effective practice of entrepreneurship in one of the most dynamic industry sectors in the world. The highly qualified international team of contributors ensures a global perspective.
Format: Electronic Resources
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Hospitality Security [electronic resource] : Managing Security in Today?s Hotel, Lodging, Entertainment, and Tourism Environment

2024-04-28T06:05:31Z

by Clifton, Darrell.
Call Number 647.94068
Publication Date 2012
Summary A security director must have knowledge of criminal and civil law, risk and personnel management, budgeting and finance, and a host of other areas in order to be effective. Hospitality Security: Managing Security in Today's Hotel, Lodging, Entertainment, and Tourism Environment provides experience-based, proven methods for preventing and resolving the challenges faced by today's hospitality practitioner.Designed for both novice security professionals and industry veterans in need of a reference, the book covers: Risk assessment, where threats and vulnerabilities are calculated with probabiliti
Format: Electronic Resources
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The Handbook of Managing and Marketing Tourism Experiences.

2024-04-28T06:05:31Z

by Sotiriadis, Marios.
Call Number 330
Publication Date 2016
Summary The planning, design, management and marketing of experiences for tourism markets is a major challenge for tourism destinations and providers in a globalized and highly competitive market. This book bridges the gap in contemporary literature by carefully examining the management and marketing of tourism experiences.
Format: Electronic Resources
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Knowledge Sharing and Quality Assurance in Hospitality and Tourism [electronic resource].

2024-04-28T06:05:31Z

by Scott, Noel.
Call Number TX911.3 .Q34 K66
Publication Date 2013
Summary Learn both theory and practice of knowledge managementSir Francis Bacon once wrote, ?Knowledge is power.? Knowledge Sharing and Quality Assurance in Hospitality and Tourism provides strategies to grab that power and the competitive edge in the tourism industry through knowledge management (KM) and quality assurance. Leading tourism and hospitality experts offer the latest theory and practical frameworks to expand the knowledge needed for creating and maintaining success at destinations around the world. Each cogent chapter provides fresh directions for future research and the creat
Format: Electronic Resources
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Graduation award ceremony photos [picture] : 2011/2012 / William Angliss Institute.

2024-04-28T06:05:31Z

by William Angliss Institute.
Call Number WAIARC 378.945 GRA 2011-2012
Publication Date 2011
Format: Books

Australian journal of hospitality management.

2024-04-28T06:05:31Z

Call Number PER 647.9494 AUS
Publication Date 2001 2000 1999 1998 1997
Format: Other Other

Managing Visitor Experiences in Nature-Based Tourism.

2024-04-28T06:05:31Z

by Albrecht, Julia N.
Call Number 910.68
Publication Date 2021
Summary Covers visitor experiences in nature-based tourism destinations and related visitor and destination management. It demonstrates current knowledge using empirical evidence from five continents and it aims to provide insights into conceptual issues as well as case studies.
Format: Electronic Resources
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Hospitality world! : an introduction / Harold Lane and Denise Dupre.

2024-04-28T06:05:31Z

by Lane, Harold E.
Call Number 647.94068 LAN
Publication Date 1997
Format: Books

Employer Branding for the Hospitality and Tourism Industry : Finding and Keeping Talent.

2024-04-28T06:05:31Z

by Gehrels, Sjoerd, author.
Call Number 647.940683 GEH
Publication Date 2019
Summary This book explores the concept of Employer Branding (EB) as applied to the hospitality sector. Employer branding aims to assist businesses in becoming the employer of choice for potential employees. As such, the concept has potential to change classical approaches of managing people and to improve opinions on careers in the hospitality sector.
Format: Electronic Resources
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Tourism and social marketing / C. Michael Hall.

2024-04-28T06:05:31Z

by Hall, Colin Michael, 1961-
Call Number 338.4791 HAL
Publication Date 2014
Format: Electronic Resources
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William Angliss Institute applications for degrees 2006 [electronic resource] /cWilliam Angliss Institute of TAFE.

2024-04-28T06:05:31Z

by William Angliss Institute of TAFE.
Call Number WAIARC CD 378.945 WIL
Publication Date 2006
Format: Computer file

Food and wine festivals and events around the world : Development, management and markets / C. Michael Hall and Liz Sharples.

2024-04-28T06:05:31Z

by Hall, Colin Michael, 1961-, author.
Call Number 338.4791 HAL
Publication Date 2016
Format: Books

Theory and Practice in Hospitality and Tourism Research [electronic resource].

2024-04-28T06:05:31Z

by Radzi, Salleh Mohd.
Call Number 338.4791
Publication Date 2014
Summary Preface Acknowledgements Organizing committee Hospitality managementThe contribution of internship in developing industry relevant management competencies among hotel and tourism management students A.H. Ahmad Ridzuan, N.C. Ahmat & A.A. AzdelAn examination of current compensation and performance appraisal practice among hotel employers in Malaysia: A preliminary study J. Lahap, S.M. Isa, N.M. Said, K. Rose & J.M. SaberSix Sigma as a source of service delivery improvement methodology for the Malaysian hotel sector J. Lahap, B.
Format: Electronic Resources
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HOSPITALITY and TOURISM : MANAGERIAL PERSPECTIVES and PRACTICES.

2024-04-28T06:05:31Z

by Pelit, Elbeyi.
Call Number 338.4791561
Publication Date 2020
Format: Electronic Resources
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The Sharing Economy : Implications for the Future of Hospitality and Tourism.

2024-04-28T06:05:31Z

by Okumus, Fevzi, author.
Call Number 647.94068 OKU
Publication Date 2017
Format: Electronic Resources
Click here to view book

Event management

2024-04-28T06:05:31Z

by Cognizant Communication Corporation.
Call Number PER 658.456 EVE
Publication Date 2024 2023 2022 2021 2020
Format: Electronic Resources Other
Click here for online access

Issues in Hospitality, Travel, and Tourism : ScholarlyBrief.

2024-04-28T06:05:31Z

by Acton, Q. Ashton.
Call Number XX(300743.1)
Publication Date 2013
Format: Electronic Resources
Click here to view book

Issues in Hospitality, Travel, and Tourism.

2024-04-28T06:05:31Z

by Acton, Q. Ashton.
Call Number 647.940285
Publication Date 2013
Format: Electronic Resources
Click here to view book

Ecotourism [electronic resource] : Management, Development and Impact

2024-04-28T06:05:31Z

by Krause, Anton.
Call Number 910.68
Publication Date 2010
Format: Electronic Resources
Click here to view book

World Heritage Sites : Tourism, Local Communities and Conservation Activities.

2024-04-28T06:05:31Z

by Jimura, Takamitsu.
Call Number 338.4791
Publication Date 2018
Summary Heritage is a growing area of both tourism and study, and this book reviews the important interrelations between the tourism industry, local communities and conservation work. It is the only authored work providing a consistent treatment of the subject, and includes case studies from around the world.
Format: Electronic Resources
Click here to view book

Visitor experience design / edited by Noel Scott, Jun Gao and Jianyu Ma.

2024-04-28T06:05:31Z

by Gao, Jun, 1963- editor.
Call Number 338.4791 VIS
Publication Date 2017
Format: Electronic Resources
Click to View

Careers and training in hotels, catering and tourism / Roy Hayter.

2024-04-28T06:05:31Z

by Hayter, Roy.
Call Number 647.94023 HAY
Publication Date 1993
Format: Books

How Should Niagara Region Respond to the Challenges it Faces and Find Solutions to Preserve and Develop its Tourism Industry? [electronic resource] : How Should Niagara Region Respond to the Challenges it Faces and Find Solutions to Preserve and Develop its Tourism Industry

2024-04-28T06:05:31Z

by Jayawardena, Dr Chandana.
Call Number 974.798
Publication Date 2008
Summary The purpose of this e-book is to provide a backdrop to tourism challenges and solutions in the Niagara Region, and to present the key points discussed during the 2007 WHATT roundtable discussion in the Niagara Region, Canada. The rationale for the e-book is that the private sector and academia must work together in identifying the root causes for key problems and then find practical solutions. Often it is the public sector that leads this process, but it was felt that the private sector and academia should become proactive in finding practical solutions.
Format: Electronic Resources
Click here to view book

Event management [Click on Catalog Record to access journal online]

2024-04-28T06:05:31Z

Call Number E-RESOURCE
Publication Date 2024 2023 2022 2021 2020
Format: Other Other
Click here for online access. William Angliss Institute of TAFE users only

Handbooks / William Angliss Institute of TAFE

2024-04-28T06:05:31Z

by William Angliss Institute of TAFE.
Call Number WAIARC 378.945 HAN 2006
Publication Date 2024 2023 2022 2021 2020
Format: Other

The study of food, tourism, hospitality, and events : 21st-century approaches / Sue Beeton, Alison Morrison, editors.

2024-04-28T06:05:31Z

by Beeton, Sue, editor.
Call Number 647.940711 STU
Publication Date 2019
Format: Electronic Resources
Click to View

Issues in Hospitality, Travel, and Tourism [electronic resource].

2024-04-28T06:05:31Z

by Acton, Q. Ashton.
Call Number 647.940285
Publication Date 2012
Format: Electronic Resources
Click here to view book

Global climate change and coastal tourism : recognizing problems, managing solutions, future expectations / edited by Andrew Jones, Michael Phillips.

2024-04-28T06:05:31Z

by Jones, Andrew L., 1958-, editor.
Call Number 338.479109146 GLO
Publication Date 2017
Format: Books

Australian case studies in strategic marketing / Michael D. Clemes and Gregory J. Brush.

2024-04-28T06:05:31Z

by Clemes, Michael D., author.
Call Number 658.800994 CLE
Publication Date 2005
Format: Books

How to market your accommodation business effectively / written by Susan Briggs for VisitBritain.

2024-04-28T06:05:31Z

by Briggs, Susan.
Call Number 647.9441 BRI
Publication Date 2007
Format: Books

The development and management of visitor attractions / John Swarbrooke.

2024-04-28T06:05:31Z

by Swarbrooke, John.
Call Number 338.4791 SWA
Publication Date 2002
Format: Books
Publisher description http://www.loc.gov/catdir/description/els031/2001043888.html Table of contents http://www.loc.gov/catdir/toc/els031/2001043888.html

The SAGE handbook of tourism studies / edited by Tazim Jamal and Mike Robinson.

2024-04-28T06:05:31Z

by Jamal, Tazim.
Call Number 338.4791 SAG
Publication Date 2011
Summary Tourist Studies developed as a sub-branch of older disciplines in the social sciences, such as anthropology, sociology and economics, and newer applied fields of study in hospitality management, civil rights and transport studies. This Handbook is a sign of the maturity of the field. It provides an essential resource for teachers and students to determine the roots, key issues, and agenda of Tourism Studies.
Format: Books

VNR's encyclopedia of hospitality and tourism / Mahmood A. Khan, Michael D. Olsen, Turgut Var

2024-04-28T06:05:31Z

by Khan, Mahmood A.
Call Number 647.9403 VNR
Publication Date 1993
Format: Books

Archaeological Heritage Conservation and Management.

2024-04-28T06:05:31Z

by Egloff, Brian J.
Call Number 363.69
Publication Date 2019
Summary Archaeological heritage conservation is all too often highly conflicted. Economic interests are often at the forefront of management decision-making with heritage values given lesser, if any, consideration, but when heritage places are managed with international principles in mind the sites stand out as evidencing superior outcomes.
Format: Electronic Resources
Click here to view book

HRM in tourism and hospitality : international perspectives on small to medium-sized business enterprises / edited by Darren Lee-Ross.

2024-04-28T06:05:31Z

by Lee-Ross, Darren.
Call Number 647.940683 HRM
Publication Date 1999
Format: Books

Entertainment Tourism.

2024-04-28T06:05:31Z

by Luo, Jian Ming.
Call Number XX(280884.1)
Publication Date 2017
Format: Electronic Resources
Click here to view book

International Encyclopedia of Hospitality Management [electronic resource].

2024-04-28T06:05:31Z

by Pizam, Abraham.
Call Number 647.94
Publication Date 2012
Summary The International Encyclopedia of Hospitality Management covers all of the relevant issues in the field of hospitality management from both a sectoral level:* Lodging* Restaurants* Clubs* Time-share* ConventionsAs well as a functional one: * Accounting & finance* Marketing* Human resources* Information technology* Facilities management Its u
Format: Electronic Resources
Click here to view book

Events and tourism essentials / Lynn Van der Wagen.

2024-04-28T06:05:31Z

by Van der Wagen, Lynn.
Call Number 338.4791 VAN
Publication Date 2010
Format: Books

The study of food, tourism, hospitality and events : 21-st Century approaches

2024-04-28T06:05:31Z

by Beeton, Sue, editor.
Call Number 647.940711 STU
Summary This book elaborates upon, critiques and discusses 21st-century approaches to scholarship and research in the food, tourism, hospitality, and events trades and applied professions, using case examples of innovative practice.
Format: Regular print

Global Climate Change and Coastal Tourism : Recognizing Problems, Managing Solutions and Future Expectations.

2024-04-28T06:05:31Z

by Jones, Andrew L., 1958-, editor.
Call Number XX(288877.1)
Publication Date 2017
Format: Electronic Resources
Click here to view book

The tourist-historic city : retrospect and prospect of managing the heritage city / G.J. Ashworth and J.E. Tunbridge.

2024-04-28T06:05:31Z

by Ashworth, G. J. (Gregory John)
Call Number 338.4791 ASH
Publication Date 2000
Format: Books
Publisher description Table of contents only

Olympic tourism / Mike Weed.

2024-04-28T06:05:31Z

by Weed, Mike.
Call Number 796.48068 WEE
Publication Date 2008
Summary This is the first text to focus on the nature of Olympic tourism and the potential for the Olympic Games to generate tourism in the run up and long after the hosting of the Games. The awarding of the 2012 Olympics to London will see an increasing interest in the phenomena of organizing, managing and analyzing the issues.
Format: Books

Museums and Heritage Tourism : Theory, Practice and People.

2024-04-28T06:05:31Z

by White, Chris.
Call Number 069
Publication Date 2023
Format: Electronic Resources
Click here to view book

Introduction to hospitality / John R. Walker.

2024-04-28T06:05:31Z

by Walker, John R., 1944-, author.
Call Number 647.94068 WAL
Publication Date 2020
Summary "This new eighth edition of Introduction to Hospitality focuses on hospitality operations and has been written in response to professors and students who wanted a broader view of the world's largest industry. Introduction to Hospitality complements Introduction to Hospitality Management and Exploring the Hospitality Industry, also written by John R. Walker. Adopters may select the title best suited to their needs. This text offers a comprehensive overview of the industry"--
Format: Books

Graduation award ceremony photos [picture] : 2007/2008 / William Angliss Institute of TAFE.

2024-04-28T06:05:31Z

by William Angliss Institute of TAFE.
Call Number WAIARC 378.945 GRA 2007-2008
Publication Date 2007
Format: Books

International encyclopedia of hospitality management / chief editor, Abraham Pizam.

2024-04-28T06:05:31Z

by Pizam, Abraham.
Call Number 647.94068 INT
Publication Date 2005
Format: Books
Publisher description http://www.loc.gov/catdir/enhancements/fy0726/2007390327-d.html

Introduction to hospitality management / Kathleen M. Iverson.

2024-04-28T06:05:31Z

by Iverson, Kathleen M.
Call Number 647.94068 IVE
Publication Date 1989
Format: Books

Cultural Routes management [electronic resource] : from theory to practice

2024-04-28T06:05:31Z

by Europe, Council of.
Call Number 338.47914
Publication Date 2015
Format: Electronic Resources
Click here to view book

Hotel Accommodation Management

2024-04-28T06:05:31Z

by Wood, Roy C., 1959-, editor.
Call Number 647.94068 HOT
Publication Date 2017
Format: Electronic Resources
Click here to view book

Graduation award ceremony photos [picture] : 2009/2010 / William Angliss Institute.

2024-04-28T06:05:31Z

by William Angliss Institute.
Call Number WAIARC 378.945 GRA 2009-2010
Publication Date 2009
Format: Books

Working in a large resort [digital videorecording] : case study : Club Med on Lindeman Island.

2024-04-28T06:05:31Z

by Hayward, Nick.
Call Number TR DVD 338.47919436 WOR
Publication Date 2008
Summary "Large resorts are very popular forms of tourism. Whether it be to relax on a beach, ski the snowfields or merely take a break from everyday life, resorts encompass a wide range of activities and services including accommodation, entertainment, meals and drink service. Each element of a resort is reliant upon the success of another element therefore effective organisational management is crucial to ensuring the resort can create an experience the guest is seeking, In this program we take an expert overview of the elements of successfully working in a resort."--Container.
Format: Other

Services marketing and management / Audrey Gilmore.

2024-04-28T06:05:31Z

by Gilmore, Audrey.
Call Number 658.8 22
Publication Date 2003
Summary Services Marketing and Management covers the core topics of services management in a concise and informative manner. The text: - provides an overview of the characteristics and underlying principles of delivering services in today's marketplace - places these underlying issues in the context of organisational frameworks and activities - discusses different services contexts including financial services, tourism, charities and museums.
Format: Electronic Resources
Click here to view

Journal of hospitality and tourism research

2024-04-28T06:05:31Z

by Council on Hotel, Restaurant and Institutional Education (U.S.)
Call Number PER 647.9407 HOS
Format: Other Other
Click here for online access

Journal of hospitality and tourism research

2024-04-28T06:05:31Z

by Council on Hotel, Restaurant and Institutional Education (U.S.)
Call Number E-RESOURCE
Format: Other
Click here for online access

Ecotourism : Transitioning to the 22nd Century / Stephen Wearing and Stephen Schweinsberg.

2024-04-28T06:05:31Z

by Wearing, Stephen, author.
Call Number 338.4791 WEA
Publication Date 2018
Format: Electronic Resources
Click here to view book

Event management and sustainability / edited by Razaq Raj and James Musgrave.

2024-04-28T06:05:31Z

by Raj, Razaq.
Call Number 658.456 EVE
Publication Date 2009
Summary "Sustainable management is an important consideration for businesses and organizations, and the enormous number of tourism events taking place requiring facilities, power, transport, people and much more makes sustainable event planning a considerable priority. By looking at mega-events, sports events, conferences and festivals, this book uses best practice case studies to illustrate sustainable management issues and practical considerations that managers need to apply, providing an essential reference for researchers and students in leisure and tourism."--BOOK JACKET.
Format: Books

Improving Sustainability in the Hospitality Industry.

2024-04-28T06:05:31Z

by Melissen, F. W. (Frans).
Call Number 647.94068
Publication Date 2018
Format: Electronic Resources
Click here to view book

The business of leisure : tourism, sport, events and other leisure industries / Ken Roberts.

2024-04-28T06:05:31Z

by Roberts, Kenneth, 1940- author.
Call Number 790.069 ROB
Publication Date 2016
Format: Electronic Resources
Click to View

Managing world heritage sites / edited by Anna Leask and Alan Fyall.

2024-04-28T06:05:31Z

by Leask, Anna.
Call Number 363.69 MAN
Publication Date 2006
Format: Books