Search Results for Tourism Management - Narrowed by: Tourism. SirsiDynix Enterprise https://wait.sdp.sirsidynix.net.au/client/en_US/WAILRC/WAILRC/qu$003dTourism$002bManagement$0026qf$003dSUBJECT$002509Subject$002509Tourism.$002509Tourism.$0026ps$003d300?dt=list 2024-05-13T00:03:18Z Tourism management / Neil Leiper. ent://SD_ILS/0/SD_ILS:19565 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Leiper, Neil.<br/>Call Number&#160;338.4791 LEI<br/>Publication Date&#160;2004<br/>Format:&#160;Books<br/> Modelling in Tourism Management [electronic resource]. ent://SD_ILS/0/SD_ILS:34330 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Albayrak, Tahir.<br/>Call Number&#160;910.68<br/>Publication Date&#160;2011<br/>Summary&#160;This e-book looks at the role of modelling in tourism management. In the last five decades, the role and importance of quantitative research in tourism has been well understood because of the emerging need for methodological evidence related to theoretical assumptions. Furthermore, the inter-disciplinary characteristics of tourism management enabled tourism researchers to undertake more collective studies with researchers from other disciplines (such as economics, psychology, sociology and biology). With its growing scope of research and complex characteristics, tourism management has become therefore an attractive research field for all researchers.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=862132">Click here to view book</a> <a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=862132">http://angliss.eblib.com.au/patron/FullRecord.aspx?p=862132</a><br/> The Management of International Tourism [electronic resource]. ent://SD_ILS/0/SD_ILS:121374 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Witt, Stephen F.<br/>Call Number&#160;G155 .A1 W535<br/>Publication Date&#160;2013<br/>Summary&#160;International tourism is one of today's major growth industries necessitating increasingly more sophisticated management techniques. In the light of this expansion and growing significant economic importance, this book provides a comprehensive overview of international tourism, placing particular emphasis on the management of tourism. The subject coverage of the book is wide-ranging: the authors examine the following issues:the impact of environmental issues on tourism managementtourism demand and forecastingthe key methods of oper<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1192518">Click here to view book</a><br/> Tourism Management and Marketing, 1 &amp; 2 [electronic resource]. ent://SD_ILS/0/SD_ILS:155036 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Singh, Manpal.<br/>Call Number&#160;910.68<br/>Publication Date&#160;2008<br/>Summary&#160;Tourism is a flourishing sector nowadays. As the tourism industry has grown exponentially in the past few decades, its proper management and marketing assumed an important role. As for management, there are certain tasks, which have to be taken into account for a number of different reasons. Gathering, maintaining and compiling information about the tourists is of greatest important. Be it a domestic or international, inbound or out-bond tour, providing tourists` information, healthy interaction with them, chalking out plans to cut down expenses and providing the tourists with maximum facilit<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=588129">Click here to view book</a><br/> Tourism Management [electronic resource] : Analysis, Behaviour and Strategy ent://SD_ILS/0/SD_ILS:34184 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Woodside, A.<br/>Call Number&#160;338.4791<br/>Publication Date&#160;2007<br/>Summary&#160;Planning and implementing successful tourism programmes requires in depth predictions of tourist behaviour. This title provides coverage of sense making, planning, implementing, evaluating and administering tourism marketing and management programmes. It offers useful descriptions, tools, and examples of tourism management decision-making.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=327879">Click here to view book</a><br/> Tourism management : managing for change / Stephen J. Page. ent://SD_ILS/0/SD_ILS:28556 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Page, Stephen, 1963-<br/>Call Number&#160;338.4791068 PAG<br/>Publication Date&#160;2009<br/>Format:&#160;Books<br/> Tourism management : an introduction / Clare Inkson, Lynn Minnaert. ent://SD_ILS/0/SD_ILS:307074 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Inkster, Ian, author.<br/>Call Number&#160;338.4791068 INK<br/>Publication Date&#160;2022<br/>Format:&#160;Books<br/> Tourism management : managing for change / Stephen J. Page. ent://SD_ILS/0/SD_ILS:27048 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Page, Stephen, 1963-<br/>Call Number&#160;338.4791068 PAG<br/>Publication Date&#160;2007<br/>Summary&#160;&quot;Tourism Management, has been fully revised with updated statistics and brand new case studies. Written in a user-friendly, jargon-free and engaging style, this is the ultimate student-friendly text, and a vital introduction to this exciting, ever-changing area of study. This second edition includes brand new material on new issues such as space tourism, innovations in low-cost land and air travel and the potential impact of the forthcoming 2012 Olympics.&quot;--BOOK JACKET.<br/>Format:&#160;Books<br/> Tourism Development [electronic resource] : Economics, Management, and Strategy ent://SD_ILS/0/SD_ILS:155991 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Ramos, Alejandro D.<br/>Call Number&#160;910.68<br/>Publication Date&#160;2008<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=3018381">Click here to view book</a><br/> Tourism Management in the 21st Century [electronic resource]. ent://SD_ILS/0/SD_ILS:155989 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Chang, Peter R.<br/>Call Number&#160;910.68<br/>Publication Date&#160;2008<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=3018066">Click here to view book</a><br/> Tourism management [electronic resource] : managing for change / Stephen Page. ent://SD_ILS/0/SD_ILS:149557 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Page, Stephen, 1963-<br/>Call Number&#160;338.4791 PAG<br/>Publication Date&#160;2007<br/>Summary&#160;Tourism Management: managing for change is a complete synthesis of tourism, from its beginnings through to the major impacts it has on today's global community, the environment and economy. Provocative and stimulating, it challenges the conventional thinking and generates reflection, thought and debate. This bestselling book is now in its second edition and has been fully revised with updated statistics and a complete set of brand new case studies. Tourism Management covers the fundamentals of tourism, introducing the following key concepts: * The development of tourism * Tourism supply and de<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=294421">Click here to view book</a><br/> Event management in leisure and tourism / David C. Watt. ent://SD_ILS/0/SD_ILS:24254 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Watt, David C., 1951-<br/>Call Number&#160;658.456 WAT<br/>Publication Date&#160;1998<br/>Format:&#160;Books<br/> Strategic management for travel and tourism / Nigel Evans, David Campbell, George Stonehouse. ent://SD_ILS/0/SD_ILS:18434 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Evans, Nigel.<br/>Call Number&#160;338.4791 STR<br/>Publication Date&#160;2003<br/>Format:&#160;Books<br/> Event management : for tourism, cultural, business and sporting events / Lynn van der Wagen, Lauren White. ent://SD_ILS/0/SD_ILS:286986 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Van der Wagen, Lynn, author.<br/>Call Number&#160;658.456 VAN<br/>Publication Date&#160;2018<br/>Format:&#160;Books<br/> Food tourism around the world : development, management, and markets / edited by C. Michael Hall ... [et al.]. ent://SD_ILS/0/SD_ILS:18179 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Hall, Colin Michael, 1961-<br/>Call Number&#160;338.4791 FOO<br/>Publication Date&#160;2003<br/>Format:&#160;Books<br/> Events management : for tourism, cultural, business and sporting events / Lynn Van der Wagen and Lauren White. ent://SD_ILS/0/SD_ILS:30346 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Van der Wagen, Lynn.<br/>Call Number&#160;658.456 VAN<br/>Publication Date&#160;2010<br/>Format:&#160;Books<br/> Natural area tourism : ecology, impacts, and management / David Newsome, Susan A. Moore, and Ross K. Dowling. ent://SD_ILS/0/SD_ILS:16202 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Newsome, D. (David), 1951-<br/>Call Number&#160;338.4791 NEW<br/>Publication Date&#160;2002&#160;2001<br/>Format:&#160;Books<br/> Post-Pandemic Sustainable Tourism Management : The New Reality of Managing Ethical and Responsible Tourism / Marko Ko&scaron;čak and Tony O'Rourke. ent://SD_ILS/0/SD_ILS:297818 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Ko&scaron;čak, Marko, author.<br/>Call Number&#160;XX(297818.1)<br/>Publication Date&#160;2021<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6624244">Click here to view book</a><br/> Mass tourism in a small world / Edited by David Harrison, Middlesex University, UK and Richard Sharpley, University of Central Lancashire, UK. ent://SD_ILS/0/SD_ILS:276533 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Harrison, David, 1941-, editor.<br/>Call Number&#160;338.479104 MAS<br/>Publication Date&#160;2017<br/>Summary&#160;&quot;The economic links arising from tourism that now exist between what used to be regarded as 'developed' and 'developing' societies make it imperative they are considered component parts of a global system rather than distinct entities. The central focus of this book is mass tourism across a range of societies. It focuses on the theoretical perspectives on mass tourism (including systems approaches, political economy, ethics, sustainability and environmentalism) the historical context of mass tourism and the current challenges to domestic, intra-regional and international mass tourism. Including international case studies it is an essential resource for researchers and students within tourism studies&quot; --<br/>Format:&#160;Books<br/> Matter of Pride. ent://SD_ILS/0/SD_ILS:297666 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Gill, Jane.<br/>Call Number&#160;800<br/>Publication Date&#160;2010<br/>Summary&#160;You can never go home again. . . Lu Conners wonders why she would want to. Home to her conjures up memories of a poverty stricken childhood on a dirt-farm in Florida, the death of her mother, an embittered and closed-off father, and the cutting slights of being called racial slurs. Was it any wonder that when she won a scholarship for college in the north she never looked back? Now with teenaged children, a successful career and a business-owner husband, the last thing she wants to do is attend to her newly deceased father's affairs. Neither is she anxious to deal with her hostile brother or face those figures from her childhood who could feel nothing but betrayal after her long absence. The journey home unexpectedly becomes more than a facing of bad memories. To her surprise she finds it to be a journey of renewal as secrets are revealed, sacrifices are discovered, and a newfound pride in her family and roots is instilled to be treasured and passed down to the next generation.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=1220736">Click here to view book</a><br/> Tourism As a Resource-Based Industry : Based on the Work of Sondre Svalastog. ent://SD_ILS/0/SD_ILS:307164 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Svalastog, Anna Lydia.<br/>Call Number&#160;338.4791481<br/>Publication Date&#160;2022<br/>Summary&#160;Based on Norwegian scholar Sondre Svalastog's work, this book promotes research-based knowledge for the tourism industry, considering social, cultural and natural resources, as well as the importance of local conditions. It provides a wide selection of case studies covering how to maximise potential for both host and tourist's benefit.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=7074486">Click here to view book</a><br/> Sex before Sex : Figuring the Act in Early Modern England. ent://SD_ILS/0/SD_ILS:297668 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Bromley, James M.<br/>Call Number&#160;820.9353809031<br/>Publication Date&#160;2013<br/>Summary&#160;What is sex exactly? Does everyone agree on a definition? And does that definition hold when considering literary production in other times and places? Sex before Sex makes clear that we cannot simply transfer our contemporary notions of what constitutes a sex act into the past and expect them to be true for the people who were then reading literature and watching plays. The contributors confront how our current critical assumptions about definitions of sex restrict our understanding of representations of sexuality in early modern England. Drawing attention to overlooked forms of sexual activity in early modern culture, from anilingus and interspecies sex to &quot;chin-chucking&quot; and convivial drinking, Sex before Sex offers a multifaceted view of what sex looked like before the term entered history. Through incisive interpretations of a wide range of literary texts, including Romeo and Juliet, The Comedy of Errors, Paradise Lost, the figure of Lucretia, and pornographic poetry, this collection queries what might constitute sex in the absence of a widely accepted definition and how a historicized concept of sex affects the kinds of arguments that can be made about early modern sexualities.Contributors: Holly Dugan, George Washington U; Will Fisher, CUNY-Lehman College; Stephen Guy-Bray, U of British Columbia; Melissa J. Jones, Eastern Michigan U; Thomas H. Luxon, Dartmouth College; Nicholas F. Radel, Furman U; Kathryn Schwarz, Vanderbilt U; Christine Varnado, U of Buffalo-SUNY.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=1366331">Click here to view book</a><br/> Tourism and leisure [electronic resource] : current issues and perspectives of development / editors Harald Pechlaner, Egon Smeral. ent://SD_ILS/0/SD_ILS:128703 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Pechlaner, Harald<br/>Call Number&#160;338.4791 TOU<br/>Publication Date&#160;2014<br/>Summary&#160;The Festschrift in honor of Prof. Dr. Peter Keller, president of the International Association of Scientific Experts in Tourism (AIEST) since 1994, represents a wide range of tourism research as well as the current state of the ongoing debates in tourism as a scientific research field. The aim is to cover multiple topics and trends in travelling and to discuss future development possibilities in the leisure industry.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1783586">Click here to view book</a><br/> Collaboration in tourism businesses and destinations [electronic resource] : a handbook / edited by Dorgan Gursoy, Melville Saayman, Marios D. Sotiriadis. ent://SD_ILS/0/SD_ILS:150766 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Gursoy, Dogan<br/>Call Number&#160;338.4791 COL<br/>Publication Date&#160;2015<br/>Summary&#160;This book examines the contribution and importance of alliances and partnerships to the tourism, travel and leisure industries. It concludes by providing management and marketing implications and recommendations for tourism business, destination managers and local planners to enable them to successfully operate such alliances.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1953295">Click here to view book</a><br/> International Cases in Sustainable Travel &amp; Tourism [electronic resource] / edited by Pierre Benckendorff, Dagmar Lund-Durlacher. ent://SD_ILS/0/SD_ILS:121337 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Benckendorff, Pierre<br/>Call Number&#160;338.4791068 INT<br/>Publication Date&#160;2013<br/>Summary&#160;An international range of outstanding new cases focused on sustainable tourism management and development, including award winners and finalists from the WTTC Tourism for Tourism Awards they are written by local scholars who are experts in sustainable tourism.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1033737">Click here to view book</a><br/> Trends and issues in global tourism 2011 [electronic resource] / Roland Conrady, Martin Buck in collaboration with Pia Viehl and Katrin Tittel. ent://SD_ILS/0/SD_ILS:150657 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Conrady, Roland, 1959-<br/>Call Number&#160;338.4791 TRE<br/>Publication Date&#160;2011<br/>Summary&#160;This book provides insights into important trends and future scenarios in the global tourism and travel industry. It analyses today's challenges in the aviation and hospitality industry, in destination management, and in marketing and distribution management. New empirical data on general travel behaviour and the latest consumer trends are also presented. The contributors to this book are well-known individuals from important tourism, travel and consulting firms (e.g. BCD Travel, A-ger Tours, Booz and Company, GfK, IPK International) and researchers from universities in Switzerland, United Kingdom, the Netherlands, and Germany. In addition institutes specializing in future research highlight important travel trends. Corporate social responsibility is one of the top themes to-be and therefore a focus of this book, offering insights into the concept of CSR, empirical data on consumer requests, corporate strategy issues and financial investment implications.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=690939">Click here to view book</a><br/> Tourism and entrepreneurship [electronic resource]. ent://SD_ILS/0/SD_ILS:34337 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Rimmington, Mike.<br/>Call Number&#160;338.4791 RIM<br/>Publication Date&#160;2011<br/>Summary&#160;Part of the Contemporary Review Series. Contemporary Tourism Reviews will provide you with critical, state-of-the-art surveys of all of the major areas of tourism study to people who are coming to a topic for the first time. Written by leading thinkers and academics in the field they provide flexible, current and topical information as an instant download.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=894639">Click here to view book</a><br/> Competitiveness in the Tourism Sector [electronic resource]. ent://SD_ILS/0/SD_ILS:34194 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Hong, Wei-Chiang.<br/>Call Number&#160;338.4791<br/>Publication Date&#160;2008<br/>Summary&#160;International tourism is expected to be a major vehicle of economic development in industrializing countries in the 21st century, especially for Asia. To generate long-term growth, countries with tourism-based economies must develop strategies for employing their comparative advantages to achieve competitive advantages. However, competitiveness in the tourist industry is multi-dimensional and complex. This study evaluates the competitiveness of the Taiwanese tourism sector by a multi-dimensional framework. The theoretical model proposes that the competitiveness of tourist destinations should be composed of Ricardian comparative advantages (like the conditions of natural endowments and the degree of technological change); Porterian competitive advantages; tourism management, i.e., providing high quality education and job training, public goods, support services and reduced transaction costs to enhance comparative and competitive advantages; and environmental conditions.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=371574">Click here to view book</a> <a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=371574">http://angliss.eblib.com.au/patron/FullRecord.aspx?p=371574</a><br/> Creative Tourism in Smaller Communities : Place, Culture, and Local Representation. ent://SD_ILS/0/SD_ILS:298795 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Scherf, Kathleen.<br/>Call Number&#160;910<br/>Publication Date&#160;2021<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6551400">Click here to view book</a><br/> Creative Tourism in Smaller Communities : Place, Culture, and Local Representation. ent://SD_ILS/0/SD_ILS:298796 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Scherf, Kathleen.<br/>Call Number&#160;910<br/>Publication Date&#160;2021<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6551402">Click here to view book</a><br/> The Tourism and Leisure Experience [electronic resource] : Consumer and Managerial Perspectives ent://SD_ILS/0/SD_ILS:34296 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Morgan, Michael.<br/>Call Number&#160;910.68<br/>Publication Date&#160;2010<br/>Summary&#160;People do not buy products, or even services; they purchase the total experience that the product or service provides. Experience management is seen as the way to remain competitive in markets where globalisation and technology have turned products and services into commodities. This book draws together academic and practitioner insights into the consumer experience by combining the perspectives of the tourist consumer with that of experience managers, supported by examples from tourism, leisure, hospitality, sport and event contexts. With contributions from established and emerging international scholars, it is organised into three sections: understanding experiences, researching experiences and managing experiences. It aims to provide students, researchers and managers with a stimulating overview of the current research and managerial issues in the field and as well as a resource to guide their further reading.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=717992">Click here to view book</a> <a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=717992">http://angliss.eblib.com.au/patron/FullRecord.aspx?p=717992</a><br/> Strategy for tourism [electronic resource] / John Tribe. ent://SD_ILS/0/SD_ILS:33565 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Tribe, John.<br/>Call Number&#160;338.4791 TRI<br/>Publication Date&#160;2010<br/>Summary&#160;An internationally focused text which explains strategic management, analysis and implementation specifically in the tourism industry. It covers strategic management in a variety of tourism contexts.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=835796">Click here to view book</a><br/> Managing Volunteers in Tourism [electronic resource]. ent://SD_ILS/0/SD_ILS:32831 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Holmes, Kirsten.<br/>Call Number&#160;338.47910683<br/>Publication Date&#160;2012<br/>Summary&#160;Recent years have seen an explosion in research on tourism volunteering. Volunteers are an essential part of tourism, whether they are volunteering in their local museum, at a sporting mega-event, as an airport ambassador, or travelling the global as a volunteer tourist. Managing Volunteers in Tourism reviews the latest research to highlight the key management issues and relate them to the tourism volunteering context. It includes previously under-researched forms of tourism volunteering such as meet-and-greeters, surf life-savers, conservation, festival, and information centre vol<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=548895">Click here to view book</a><br/> Hospitality Supervision and Leadership Level 3 [electronic resource]. ent://SD_ILS/0/SD_ILS:153311 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Paskins, Patricia.<br/>Call Number&#160;338.4791068<br/>Publication Date&#160;2015<br/>Summary&#160;Prepare for assessment and master the skills and knowledge you need to succeed as a hospitality and catering supervisor with this support resource. Covering all of the latest mandatory and most popular optional units, with a strong focus on preparation for assessment, this will be an essential resource for anyone working towards the Level 3 NVQ Diploma in Hospitality Supervision and Leadership, whether in college or in the workplace. It also provides support for those completing the Hospitality Supervision and Leadership apprenticeship. - Provides all of the essential knowledge and skills any<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=2066671">Click here to view book</a><br/> Tourism and Entrepreneurship : International Perspectives. ent://SD_ILS/0/SD_ILS:281368 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Page,Stephen.<br/>Call Number&#160;338.4791<br/>Publication Date&#160;2009<br/>Summary&#160;Tourism development provides an avenue for overall economic development and a boost for local entrepreneurship activities. As a result, the encouragement of entrepreneurship and sustainable tourism development has emerged as core areas for policy support.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=452847">Click here to view book</a><br/> Making visitors mindful : principles for creating quality sustainable visitor experiences through effective communication / Gianna Moscardo. ent://SD_ILS/0/SD_ILS:288955 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Moscardo, Gianna, 1962-, author.<br/>Call Number&#160;338.4791 MOS<br/>Publication Date&#160;1999<br/>Summary&#160;Making Visitors Mindful sets out a series of principles to assist in communicating with visitors. These principles are applicable to a broad range of tourism and recreation settings and are based on a theory of how people deal with, learn, and use new information. This mindfulness/mindlessness model of human information processing has been tested and used in a range of business, educational, medical, and other social problems. Making Visitors Mindful offers: Principles and examples relevant and applicable to a broad range of tourism and recreation settings; directions for planning, design, and management of educational programs and other visitor communications services that are based on a large body of applied and relevant research evidence; and a theory which is easily assessable to managers and that can be used to generate ideas for communications with visitors in many different places.<br/>Format:&#160;Books<br/> The Handbook of Managing and Marketing Tourism Experiences. ent://SD_ILS/0/SD_ILS:298281 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Sotiriadis, Marios.<br/>Call Number&#160;330<br/>Publication Date&#160;2016<br/>Summary&#160;The planning, design, management and marketing of experiences for tourism markets is a major challenge for tourism destinations and providers in a globalized and highly competitive market. This book bridges the gap in contemporary literature by carefully examining the management and marketing of tourism experiences.<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=1423644">Click here to view</a><br/> Tourism and social marketing / C. Michael Hall. ent://SD_ILS/0/SD_ILS:270312 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Hall, Colin Michael, 1961-<br/>Call Number&#160;338.4791 HAL<br/>Publication Date&#160;2014<br/>Format:&#160;Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=1638636">Click to View</a><br/> Issues in Hospitality, Travel, and Tourism. ent://SD_ILS/0/SD_ILS:305845 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Acton, Q. Ashton.<br/>Call Number&#160;647.940285<br/>Publication Date&#160;2013<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6540847">Click here to view book</a><br/> How Should Niagara Region Respond to the Challenges it Faces and Find Solutions to Preserve and Develop its Tourism Industry? [electronic resource] : How Should Niagara Region Respond to the Challenges it Faces and Find Solutions to Preserve and Develop its Tourism Industry ent://SD_ILS/0/SD_ILS:157172 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Jayawardena, Dr Chandana.<br/>Call Number&#160;974.798<br/>Publication Date&#160;2008<br/>Summary&#160;The purpose of this e-book is to provide a backdrop to tourism challenges and solutions in the Niagara Region, and to present the key points discussed during the 2007 WHATT roundtable discussion in the Niagara Region, Canada. The rationale for the e-book is that the private sector and academia must work together in identifying the root causes for key problems and then find practical solutions. Often it is the public sector that leads this process, but it was felt that the private sector and academia should become proactive in finding practical solutions.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=348636">Click here to view book</a><br/> The development and management of visitor attractions / John Swarbrooke. ent://SD_ILS/0/SD_ILS:24093 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Swarbrooke, John.<br/>Call Number&#160;338.4791 SWA<br/>Publication Date&#160;2002<br/>Format:&#160;Books<br/>Publisher description <a href="http://www.loc.gov/catdir/description/els031/2001043888.html">http://www.loc.gov/catdir/description/els031/2001043888.html</a> Table of contents <a href="http://www.loc.gov/catdir/toc/els031/2001043888.html">http://www.loc.gov/catdir/toc/els031/2001043888.html</a><br/> International Encyclopedia of Hospitality Management [electronic resource]. ent://SD_ILS/0/SD_ILS:34158 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Pizam, Abraham.<br/>Call Number&#160;647.94<br/>Publication Date&#160;2012<br/>Summary&#160;The International Encyclopedia of Hospitality Management covers all of the relevant issues in the field of hospitality management from both a sectoral level:* Lodging* Restaurants* Clubs* Time-share* ConventionsAs well as a functional one: * Accounting &amp; finance* Marketing* Human resources* Information technology* Facilities management Its u<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=269538">Click here to view book</a><br/> Events and tourism essentials / Lynn Van der Wagen. ent://SD_ILS/0/SD_ILS:29750 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Van der Wagen, Lynn.<br/>Call Number&#160;338.4791 VAN<br/>Publication Date&#160;2010<br/>Format:&#160;Books<br/> The tourist-historic city : retrospect and prospect of managing the heritage city / G.J. Ashworth and J.E. Tunbridge. ent://SD_ILS/0/SD_ILS:288621 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Ashworth, G. J. (Gregory John)<br/>Call Number&#160;338.4791 ASH<br/>Publication Date&#160;2000<br/>Format:&#160;Books<br/><a href="http://www.loc.gov/catdir/enhancements/fy0610/00029339-d.html">Publisher description</a> <a href="http://www.loc.gov/catdir/enhancements/fy0610/00029339-t.html">Table of contents only</a><br/> Strategic directions of tourism development [electronic resource] : The cases of Poland and Slovakia. Scientific monograph ent://SD_ILS/0/SD_ILS:35276 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Bednarczyk, Ma3gorzata.<br/>Call Number&#160;338.4791<br/>Publication Date&#160;2012<br/>Summary&#160;The monograph Strategic directions of tourism development. The cases of Poland and Slovakia presents: - the important tasks in implementing tourism policy in the EU faced by each European country, - the differences in approach to tourism policy implementation in two selected European countries, despite the presence of the EU three-level system of tourism management in both of the chosen countries, - the complexity and difficulty of the systematic monitoring process of national and regional tourism products competitiveness in the context of creating the European tourist product<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1115741">Click here to view book</a><br/> Tourism : a modern synthesis / Stephen J. Page and Joanne Connell. ent://SD_ILS/0/SD_ILS:24090 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Page, Stephen, 1963-<br/>Call Number&#160;338.4791 PAG<br/>Publication Date&#160;2006<br/>Format:&#160;Books<br/> Hotel, lodging, restaurant and resort management : a service quality perspective / Percy K. Singh. ent://SD_ILS/0/SD_ILS:152744 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Singh, Percy K., 1950-<br/>Call Number&#160;647.94 SIN<br/>Publication Date&#160;2006<br/>Format:&#160;Books<br/> Adventure tourism : the new frontier / John Swarbrooke ... [et al.]. ent://SD_ILS/0/SD_ILS:17653 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Swarbrooke, John.<br/>Call Number&#160;338.4791 ADV<br/>Publication Date&#160;2003<br/>Summary&#160;&quot;Well-reasoned and succinct analysis of the development and nature of adventure tourism accompanies these studies, ensuring that Adventure Tourism: the new frontier is ideal for both undergraduate and postgraduate students of tourism, and for professionals involved in managing adventure tourism enterprises.&quot;--BOOK JACKET.<br/>Format:&#160;Books<br/> Tourism : principles and practice / John Fletcher [and 3 others]. ent://SD_ILS/0/SD_ILS:288213 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Fletcher, John, author.<br/>Call Number&#160;338.4791 FLE<br/>Publication Date&#160;2018<br/>Summary&#160;This text introduces the fundamental principles of tourism and provides a framework that effectively integrates theory and practice. A global and diverse spread of examples shows the impacts and influences of this fast-changing industry on its environment and vice versa.<br/>Format:&#160;Books<br/> Geography of Tourism : Image, Impacts and Issues. ent://SD_ILS/0/SD_ILS:284906 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Mason, Peter.<br/>Call Number&#160;338.4791<br/>Publication Date&#160;2017<br/>Summary&#160;Provides both an awareness of the spatial nature of tourism by means of a geographical perspective, and offers critical analysis of major contemporary geographical themes and issues that relate to tourism.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4838677">Click here to view book</a><br/> Progress in Hospitality Research II [electronic resource]. ent://SD_ILS/0/SD_ILS:153298 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Okumus, Fevzi.<br/>Call Number&#160;338.4791<br/>Publication Date&#160;2015<br/>Summary&#160;This ebook investigates the following: trends in hospitality management research; customer loyalty in the hospitality industry; transitioning loyalty programmes; talent management and work-life balance: serive quality in China's hospitality and tourism industry; and sustainability issues and hospitality and tourism firms' strategies.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=2058247">Click here to view book</a><br/> Service quality in leisure and tourism / Christine Williams, John Buswell. ent://SD_ILS/0/SD_ILS:17623 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Williams, Christine, 1951-<br/>Call Number&#160;338.4791 WIL<br/>Publication Date&#160;2003<br/>Summary&#160;&quot;This book aims to develop knowledge and understanding of the theories and principles of service quality within the context of leisure and tourism. It examines the characteristics of service delivery and their implications for the management of service quality in the leisure and tourism industry. Suitable for students, researchers and leisure and tourism professionals, it relates the nature of the consumer experience to the planning, design and management of service delivery and critically evaluates the various quality management methods, systems, techniques and approaches that can be applied to the leisure and tourism business environment.&quot;--BOOK JACKET.<br/>Format:&#160;Books<br/> Gastronomy, Hospitality, and the Future of the Restaurant Industry : Post-COVID-19 Perspectives / Ana Pinto Borges [and 4 others]. ent://SD_ILS/0/SD_ILS:300192 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Pinto Borges, Ana, author.<br/>Call Number&#160;641.013 GAS<br/>Publication Date&#160;2022<br/>Summary&#160;Gastronomic tourism has made remarkable progress within the past decade in both academia and within its own sector. However, many industries have suffered from the COVID-19 pandemic, and food tourism businesses had to take unique precautions for the health and safety of global consumers. Despite the economic turbulence of the COVID-19 pandemic, there are many strategies available for the restaurant industry to thrive. Gastronomy, Hospitality, and the Future of the Restaurant Industry: Post-COVID-19 Perspectives presents the most recent research surrounding food and gastronomy in relation to hospitality and tourism, highlighting emerging themes and different methods of approach. Concretely, it constitutes a timely and relevant compendium of chapters that offers its readers relevant issues in gastronomy and management strategies in the hospitality industry. Covering topics such as food tourism, organic food production, and restaurant communication, this book is an essential resource for managers, business owners, entrepreneurs, consultants, marketing specialists, government officials, libraries, researchers, academicians, educators, and students.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6954604">Click to View</a><br/> Methodological Advances in Hospitality and Tourism. ent://SD_ILS/0/SD_ILS:289059 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Assaf, Albert.<br/>Call Number&#160;647.94<br/>Publication Date&#160;2018<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5622115">Click here to view book</a><br/> Progress in hospitality research [electronic resource]. ent://SD_ILS/0/SD_ILS:157366 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Okumus, Fevzi.<br/>Call Number&#160;647.94 OKU<br/>Publication Date&#160;2014<br/>Summary&#160;This ebook on contemporary hospitality research addresses key issues and challenges in the hospitality and tourism field. Written by leading scholars in the hospitality and tourism field to contribute it: addresses productivity, quality and relationship marketing in service operations; explains and synthesizes major services operations research foci from the past century; presents a critical review of the human resources management (HRM) research in the generic HRM and the hospitality fields; evaluates the evolution of hospitality marketing research over the last 25 years and illustrates how t<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1834038">Click here to view book</a><br/> Travel and tourism : an industry primer / Paul S. Biederman ; with Jun Lai ... [and 4 others.]. ent://SD_ILS/0/SD_ILS:312366 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Biederman, Paul S., author.<br/>Call Number&#160;338.4791 TRA<br/>Publication Date&#160;2008<br/>Format:&#160;Books<br/><a href="http://www.loc.gov/catdir/toc/ecip079/2007002661.html">Table of contents only</a><br/> Tourism planning and destination marketing / edited by Mark Anthony Camilleri. ent://SD_ILS/0/SD_ILS:293025 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Camilleri, Mark Anthony, 1976- author.<br/>Call Number&#160;910.688 23<br/>Publication Date&#160;2019<br/>Summary&#160;Destination marketing relies on planning, organisation, and successful strategies and tactics.℗&nbsp;Tourism Planning and Destination Marketing℗&nbsp;provides an in-depth understanding of the tourism marketing environment, including destination branding, distribution channels, etourism, digital media, and sustainable and responsible tourism practices. It is a useful guide for tourism marketers, including destination management organisations (DMOs), who are increasingly using innovative tools and evolving technologies to engage with prospective visitors. Moreover, this title sheds light on the latest developments in travel, hospitality, festivals and events, as the contributing authors have critically analysed the global tourism marketing environments that comprise a wide array of economic, socio-cultural, technological and environmental realities. This book explores advances in tourism planning and destination marketing theory for the interest of both researchers and scholars. Furthermore, it is an invaluable resource for a wide range of industry practitioners, including consultants, senior executives and managers who work for destination management organisations, tourism offices, hotels, inbound/outbound tour operators and travel agents.<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://ezproxy.angliss.edu.au/login?direct=true&scope=site&db=nlebk&AN=1844016">Click here to view</a><br/> Environment and tourism / Andrew Holden. ent://SD_ILS/0/SD_ILS:311887 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Holden, Andrew, 1960- author.<br/>Call Number&#160;338.4791 HOL<br/>Publication Date&#160;2008<br/>Summary&#160;&quot;The second edition of Environment and Tourism reflects changes in the relationship between tourism, society and the natural environment in the first decade of the new century. Alongside the updating of all statistics, environmental policy initiatives, examples and case studies, new material has been added. This includes two new chapters: one on climate change and natural disasters; and the other on the relationship between tourism and poverty. These themes have direct relevance not only to tourism but are reflective of the wider relationship between nature and society, a thesis that contextualises the book. Tourism is also analysed as an interconnected system, linking the environments of where tourists come from, with the ones they go to. Further issues addressed in the book include tourism's interaction with nature; economic opportunities for conservation; market failure that causes tourism to create environmental problems; environmental management and planning for tourism; environmental ethics; sustainable tourism and ecotourism; poverty and tourism; climate change, natural disasters and tourism.&quot;--BOOK JACKET.<br/>Format:&#160;Electronic Resources<br/> Prospects for Polar Tourism [electronic resource]. ent://SD_ILS/0/SD_ILS:154932 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Snyder, J.<br/>Call Number&#160;910.911<br/>Publication Date&#160;2007<br/>Summary&#160;This is one of the first books to account for the emergence of transfrontier conservation in Africa against international experiences in bioregional planning.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=295117">Click here to view book</a><br/> Experiential Learning Exercises for Tourism and Hospitality Executive Training [electronic resource]. ent://SD_ILS/0/SD_ILS:34185 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Woodside, Arch.<br/>Call Number&#160;338.479105<br/>Publication Date&#160;2007<br/>Summary&#160;The seven executive training exercises in tourism in this e-book form an important step towards developing a library of executive training exercises with solutions in tourism management. While in real-life problems and opportunities do not come with an explicit list of options to select from, the view adopted in developing these training exercises is that creating tourism management stories describing dilemmas with explicit options is a useful learning method located between lecturing and learning from case study without explicit options. The novice benefits from considering a list of explicit<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=328728">Click here to view book</a><br/> The economics of recreation, leisure and tourism / John Tribe. ent://SD_ILS/0/SD_ILS:306932 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Tribe, John, author.<br/>Call Number&#160;338.4791 TRI<br/>Publication Date&#160;2020<br/>Summary&#160;&quot;One of the leading texts in the field, The Economics of Recreation, Leisure and Tourism is the ideal introduction to the fundamentals of economics in these industries, helping you to enjoy and pass an economics module as part of tourism, recreation, events or sport management degrees. International in its outlook, it will equip you with vital skills and knowledge for your future career as well as critical skills to help you understand and help tackle crucial challenges facing the world. It is written in a clear and engaging style that assumes no prior knowledge of economics. It applies economic theory to a range of tourism industry issues at the consumer, business, national and international level by using topical examples to give the theory real-world context. This book is richly illustrated with diagrams and contains a range of features such as international case studies showcasing current issues, review questions and extracts from journals to aid understanding and further knowledge, as well as new data and statistics. It concludes with a powerful critique of traditional economics and a set of twenty-one issues that demand action. This sixth edition has been revised and updated to include: Recent and time series international economic data to provide a sense of the dynamics of world economies. Topical analysis to aid decision making for industry, governments and pressure groups. A renewed emphasis on environmental and climate change issues New and revised international case studies that demonstrate theoretical principles of economics as applied to the sector. Companion website with PowerPoint slides&quot;--<br/>Format:&#160;Books<br/> Zoos and tourism : conservation, education, entertainment? / edited by Warwick Frost. ent://SD_ILS/0/SD_ILS:30729 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Frost, Warwick.<br/>Call Number&#160;338.4791 ZOO<br/>Publication Date&#160;2011<br/>Summary&#160;This is the first book to specifically examine zoos as tourist attractions. Taking a global approach, it considers the multiple roles of zoos, particularly the difficulty of balancing conservation, education and entertainment.<br/>Format:&#160;Books<br/> Tourism and the Lodging Sector. ent://SD_ILS/0/SD_ILS:283732 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Timothy, Dallen.<br/>Call Number&#160;338.4791<br/>Publication Date&#160;2014<br/>Summary&#160;Tourism and the Lodging Sector is a pioneering book, the first text of its kind to examine the lodging sector from a tourism perspective. The book highlights the importance of the lodging sector in tourism as a major income generator and essential part of the travel experience.The book offers an international perspective on topics such as sustainability, security, economic development, technology and globalization. The issues, concepts and management concerns facing this industry are examined, highlighting important topics such as:the place of accommodations in tourism and vice versathe social ecological and economic implications of lodging developmentmanagement and restructuring issues in a globalizing industrysustainable tourism and the accommodation sectorcross-sectoral linkages between lodging, food services, gaming, conferences, and other intermediariesthe interaction between supply and demandsafety and security in tourism and lodging.Tourism and the Lodging Sector critically examines a wide range of lodging establishments from an industry and social science perspective, drawing parallels and distinctions between the various types of accommodation, from campgrounds for the cost-conscious or adventurous outdoor traveler, to luxury, five-star resorts, and more innovative accommodation such as tree-house hotels and ecolodges.Essential reading for students of tourism, this book is an indispensable guide, unprecedented in the field of tourism management.Dallen J. Timothy is Professor, School of Community Resources and Development, Arizona State University, USAVictor B. Teye is Associate Professor, School of Community Resources and Development, Arizona State University, USA.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=452894">Click here to view book</a><br/> Critical essays in tourism research / Maximiliano E Korstanje, editor. ent://SD_ILS/0/SD_ILS:299462 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z Call Number&#160;338.4791 23<br/>Publication Date&#160;2018<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=1782121">Click here to view</a><br/> Interpretation of cultural and natural resources / Douglas M. Knudson, Professor Emeritus of Forestry, Purdue University, Ted T. Cable, Professor of Park Management and Conservation, Kansas State University, Larry Beck, Professor of Outdoor Education and Environmental Interpretation, San Diego State University. ent://SD_ILS/0/SD_ILS:289636 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Knudson, Douglas M., author.<br/>Call Number&#160;363.69 KNU<br/>Publication Date&#160;2003<br/>Format:&#160;Books<br/> Customer Service for Hospitality and Tourism. ent://SD_ILS/0/SD_ILS:306728 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Hudson, Simon.<br/>Call Number&#160;647.940688 HUD<br/>Publication Date&#160;2022<br/>Summary&#160;A fully updated new edition of this bestselling text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. With 10 new international cases focusing on how some in the hospitality sector have adapted - and thrived - during the COVID-19 pandemic.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=29083075">Click to View</a><br/> Festival and Event Tourism Impacts. ent://SD_ILS/0/SD_ILS:297801 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Gursoy, Dogan.<br/>Call Number&#160;338.4791 GUR<br/>Publication Date&#160;2020<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6297503">Click here to view book</a><br/> Advances in culture, tourism and hospitality research. Vol. 2 [electronic resource] / edited by Arch G. Woodside. ent://SD_ILS/0/SD_ILS:250973 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Woodside, Arch G.<br/>Call Number&#160;338.4791 22<br/>Publication Date&#160;2008<br/>Summary&#160;This volume provides useful answers to the following questions: how do tourists go about seeking high novelty and yet return to the same destination year-after-year? How do some firms in the same industry end up embracing industrial tourism while other firms reject such business models? What simple and complex heuristics do freely-independent-travelers apply pre-trip and during the trip in deciding where to go and what to do? What metrics are useful for measuring the impact of activity-focused tourism on the well-being of regional areas? How do executive leadership styles affect employee satisfaction in international tourist hotels? What action and outcome metrics are useful for measuring performance management auditing and destination marketing organization planning and implementing?In terms of the first question, research on tourists' risk-handling behavior provides a useful framework for explaining their novelty seeking proneness. The first paper of the volume provides a complete research report on how tourists' risk-handling behavior explains contingencies in novelty seeking regarding repeat visits to a given destination. How executives process industrial tourism models depends on whether or not they view such enterprise development as a core or peripheral business. The second paper provides thick descriptions of alternative process approaches whilst the third reports a mixed-methods (interpretative and positivistic) research design to provide a thorough report on FITs' (fully independent travellers') pre-trip and trip thinking and doing behavior. This research approach shows how FITs take advantage of serendipitous opportunities to experience a number of locations, attractions, and activities that they had neither actively researched nor planned. The fourth paper applies the fields of travel research and community economic development (CED) within an ethnographic and survey research study on mural tourism which shows how tourism business models can be successful for nurturing CED. The following paper provides both evidence on how leadership styles affect the success of international hotel operations as well as templates on how to measure both leadership styles and subsequent impacts on hotel operations. The final paper includes a longitudinal case study of management performance audits of a government destination marketing organization (DMO) to illustrate the use of templates for measuring both auditor and DMO executives behavior and performance outcomes. As such, this paper concludes what is a diverse and engaging volume of Advances in Culture Tourism and Hospitality Research.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=512804">Click here to view</a><br/> Traditions and innovations in contemporary tourism / edited by Vasil Marinov, Maria Vodenska, Mariana Assenova and Elka Dogramadjieva. ent://SD_ILS/0/SD_ILS:300865 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Marinov, Vasil P., editor.<br/>Call Number&#160;338.4791 23<br/>Publication Date&#160;2018<br/>Summary&#160;This book presents significant theoretical and empirical studies of various aspects of hospitality and tourism from the perspetives of both tradition and innovation. With thirty-nine contributors from Bulgaria, Croatia, Indonesia, Italy, Portugal, Slovenia, Switzerland, Turkey, and the USA, if offers a collection of recent regional and marketing studies. The first part is dedicated to traditional tourism and hospitality issues ranging from tourism policy and planning and management practices, through cultural even marketing to the need for more intercultural communication. Special attention is paid to new developments in specialised types of tourism and specific tourist destinations. The second part of the book deals with new developments in the tourism industry offering a range of chapters on new technologies and techniques, the modern concept of urban and city tourism development and specific new and innovative tourism types and products--back cover.<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=1986607">Click here to view</a><br/> Tourism : Principles, Practices, Philosophies. ent://SD_ILS/0/SD_ILS:211480 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Goeldner, Charles R.<br/>Call Number&#160;338.479<br/>Publication Date&#160;2008<br/>Format:&#160;Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=3057805">Click here to view book</a><br/> Tourism / Peter Robinson, Michael L&egrave;uck, Stephen Smith. ent://SD_ILS/0/SD_ILS:123773 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Robinson, Peter, 1979-, author.<br/>Call Number&#160;338.4791 ROB<br/>Publication Date&#160;2013<br/>Format:&#160;Books<br/> Handbook of tourism economics [electronic resource] : analysis, new applications, and case studies / editor, Clement A Tisdell. ent://SD_ILS/0/SD_ILS:212234 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Tisdell, C. A. (Clement Allan)<br/>Call Number&#160;338.4791 23<br/>Publication Date&#160;2013<br/>Summary&#160;Handbook of Tourism Economics: Analysis, New Applications and Case Studies provides an up-to-date, concise and readable coverage of the most important topics in tourism economics. It pays attention to relevant traditional topics in tourism economics as well as exciting emerging topics in this field - topics which are expected to be of continuing importance. In doing this, it takes account of advances in economic thought, analysis and applied methods. Contributions provide applications of economic analysis to tourism policy and constructive assessment of contemporary thought about tourism economics. The handbook includes several in-depth case studies such as the contribution of tourism to economic development in selected countries including China, India, Japan and Australia, Portugal and Fiji. Coming from diverse countries (both industrialised and developing) and established in the field of tourism economics, travel and management, many of the contributors have been consultants to governments, private organisations, and international bodies, including the UN World Tourism Organisation, the OECD and UNEP. Experts contributing to this volume include the President of the International Association of Tourism Economics, as well as its Secretary-General, the Secretary-General of the Tourism Research Centre (Association of Tourism Research Institutes), the Founder-Fellow of the International Academy for the Study of Tourism and the former Director of the UK's Centre for Social and Economic Research on the Global Environment (CSERGE).<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=564493">http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=564493</a><br/> Contemporary Tourism : An International Approach. ent://SD_ILS/0/SD_ILS:306689 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Cooper, Chris, 1952-, author.<br/>Call Number&#160;338.4791 COO<br/>Publication Date&#160;2022<br/>Summary&#160;Now in its fifth edition, Contemporary Tourism: an international approach presents a new and refreshing approach to the study of tourism, looking at the far reaching effects that the COVID pandemic has had on the industry and how it has been forced to change (or not) subsequently.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=30234968">Click to View</a><br/> Tourism in Bangladesh : Investment and Development Perspectives. ent://SD_ILS/0/SD_ILS:306962 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Hassan, Azizul.<br/>Call Number&#160;331.761915492<br/>Publication Date&#160;2022<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6842190">Click here to view book</a><br/> Progress in French Tourism Geographies : Inhabiting Touristic Worlds. ent://SD_ILS/0/SD_ILS:300732 2024-05-13T00:03:18Z 2024-05-13T00:03:18Z by&#160;Stock, Mathis.<br/>Call Number&#160;304.2<br/>Publication Date&#160;2021<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6452032">Click here to view book</a><br/>