SirsiDynix Enterprise https://wait.sdp.sirsidynix.net.au/client/en_US/WAILRC/WAILRC/qu$003dWellbeing$0026qf$003dSUBJECT$002509Subject$002509Sustainable$002bdevelopment$002b--$002bCongresses.$002509Sustainable$002bdevelopment$002b--$002bCongresses.$0026ps$003d300?dt=list 2024-05-16T02:46:06Z ent://SD_ILS/0/SD_ILS:149426 2024-05-16T02:46:06Z 2024-05-16T02:46:06Z by&#160;Gustafsson, Anders.<br/>Call Number&#160;658<br/>Publication Date&#160;2014<br/>Summary&#160;Leading, managing and organizing for service excellence is a never-ending quest by organizations seeking to achieve outstanding performance in their fields. Benchmarking one's own approaches against other organizations' best practices and gaining insights from their experiences are powerful means for enhancing results. Papers presented at QUIS13 gave a comprehensive overview of scholarly and managerial advances in service excellence and management with contributions from around the world. During the event, well-known scholars and business executives shared their views, research and experiences<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1834092">Click here to view book</a><br/> ent://SD_ILS/0/SD_ILS:246245 2024-05-16T02:46:06Z 2024-05-16T02:46:06Z by&#160;World Cities Summit (2008 : Singapore)<br/>Call Number&#160;307.76 22<br/>Publication Date&#160;2010<br/>Summary&#160;The book focuses on the major challenges that world cities are facing in such key areas such as governance, social inclusiveness, infrastructural development, financial solvency as well as environmental and ecological sustainability. Based on case studies from cities in North America, Europe, and the Asia-Pacific, top academics, professionals and policymakers from the world over presents their views on how to best strike the balance between growth and sutainability.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=340532">Click here to view</a><br/>