Search Results for customer services - Narrowed by: Customer services -- Management -- Congresses.SirsiDynix Enterprisehttps://wait.sdp.sirsidynix.net.au/client/en_US/WAILRC/WAILRC/qu$003dcustomer$002bservices$0026qf$003dSUBJECT$002509Subject$002509Customer$002bservices$002b--$002bManagement$002b--$002bCongresses.$002509Customer$002bservices$002b--$002bManagement$002b--$002bCongresses.$0026ps$003d300$0026st$003dRE?dt=list2024-05-19T18:56:05Z2013 Naples Forum on Service and its efforts to advance service theory and practice [electronic resource].ent://SD_ILS/0/SD_ILS:1573992024-05-19T18:56:05Z2024-05-19T18:56:05Zby Sigala, Marianna.<br/>Call Number 658.812<br/>Publication Date 2015<br/>Summary The Naples Forum on Service is a biennial research conference. The three past forums have been characterized by original and stimulating discussions upon the forum themes with the three scientific pillars represented by Service Dominant logic, Network & Systems Theory and Service Science (look for updates at www.naplesforumonservice.it). The environment, the organization and forum settings have been designed to favor co-creation and to foster concrete debate upon service advances in a rigorous but creative manner. The Naples Forum on Service spirit has been granted attention worldwide and the<br/>Format: Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=2030569">Click here to view book</a><br/>Special issue on 'Doing More With Less' with selected Services Marketing Papers from the ANZMAC 2010 Conference [electronic resource].ent://SD_ILS/0/SD_ILS:336312024-05-19T18:56:05Z2024-05-19T18:56:05Zby Finsterwalder, Jörg.<br/>Call Number 338.761<br/>Publication Date 2011<br/>Summary The articles comprising thisebook of Managing Service Quality represent a selection of revised papers originally submitted to the Services Marketing Track and presented at the Australian and New Zealand Marketing Academy (ANZMAC) annual conference held in Christchurch, New Zealand in December 2010. This internationally recognised conference was hosted by the College of Business and Economics at The University of Canterbury and was attended by over 400 delegates from 28 countries. The theme of the conference was "Doing More with Less". This theme proved to be both relevant and timely at a number of levels<br/>Format: Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=862148">Click here to view book</a>
<a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=862148">http://angliss.eblib.com.au/patron/FullRecord.aspx?p=862148</a><br/>