Search Results for hospitality industry - Narrowed by: Electronic Resources

Safety Puzzles for the Hospitality Industry.

2024-05-19T00:47:46Z

by Perry, Isabel.
Call Number 362.11362.110682647.940684
Publication Date 2009
Summary Who said learning can't be fun? Use this book to reduce accidents, save lives and money, improve morale and productivity - all benefits of a solid safety program. Whether its crossword puzzles, word searches, or shared pairs, you can learn about safety and have fun doing it. You will find over 50 puzzles, word scrambles, and other games there is sure to be a game that fits the needs of everyone - from the new employee to the master craftsman.
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Improving Sustainability in the Hospitality Industry.

2024-05-19T00:47:46Z

by Melissen, F. W. (Frans).
Call Number 647.94068
Publication Date 2018
Format: Electronic Resources
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A Profile of the Hospitality Industry.

2024-05-19T00:47:46Z

by Stringam, Betsy Bender, author.
Call Number 647.9573 BEN
Publication Date 2015
Format: Electronic Resources
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The Hospitality Industry in India [electronic resource].

2024-05-19T00:47:46Z

by Jauhari, Vinnie.
Call Number 642.5
Publication Date 2007
Summary This international e-book focuses on the hospitality industry in India. The Indian economy is on a trail of growth accompanied increased foreign investment, more business and leisure travel, and more opportunities for growth in the tourism sector. The research papers in this e-book capture the flavour of the fascinating transition that is taking place in India, and cover a diverse range of areas from the use of information technology for reservation in mid-size hotels in Indian to environmental consciousness.
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Internationalization of the hospitality industry [electronic resource].

2024-05-19T00:47:46Z

by Brookes, Maureen.
Call Number 664.00685
Publication Date 2011
Summary This ebook addresses the complexities of internationalisation within the hospitality industry across a range of countries and the implications of this for hospitality management education. A number of the papers were selected from the 4th International Conference on Services Management hosted by Oxford Brookes University in the May of 2009, demonstrating the relevance of hospitality research to the broader service sector.
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Introduction to the Hospitality Industry [electronic resource].

2024-05-19T00:47:46Z

by Barrows, Clayton W.
Call Number 338.4791
Publication Date 2008
Summary The Seventh Edition of Introduction to the Hospitality Industry gives you the foundation to thrive in today's hospitality industry, covering everything from finance to operational issues. In this latest edition, the authors have brought the text thoroughly up to date by featuring new and emerging companies, new technologies, and new ways of doing business. Written in a clear, accessible style and richly illustrated, the text offers a comprehensive and engaging introduction to the field.
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Entrepreneurship management in hospitality industry / Sophea Tiend.

2024-05-19T00:47:46Z

by Tiend, Sophea, author.
Call Number 647.94068 TIE
Publication Date 2019
Format: Electronic Resources
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The Indian Hospitality Industry : Dynamics and Future Trends.

2024-05-19T00:47:46Z

by Munjal, Sandeep.
Call Number 338.476470954
Publication Date 2017
Format: Electronic Resources
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A Profile of the Hospitality Industry, Second Edition.

2024-05-19T00:47:46Z

by Bender Stringam, Betsy.
Call Number 647.9573
Publication Date 2020
Format: Electronic Resources
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Managing people in the hospitality industry / Michael Riley.

2024-05-19T00:47:46Z

by Riley, Michael, author.
Call Number 647.94068 RIL
Publication Date 2019
Format: Electronic Resources
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Sustainability in the Hospitality Industry : Principles of Sustainable Operations.

2024-05-19T00:47:46Z

by Legrand, Willy.
Call Number 647.94068
Publication Date 2022
Format: Electronic Resources
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Cookery for the hospitality industry / Graham Dodgshun & Michel Peters.

2024-05-19T00:47:46Z

by Dodgshun, Graham.
Call Number 641.57 DOD
Publication Date 2004
Format: Electronic Resources

Human resources management in the hospitality industry [electronic resource].

2024-05-19T00:47:46Z

by Hayes, David K.
Call Number 647.94068 HAY
Publication Date 2008
Summary This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole. Beginning with a foundation in the hospitality industry, employment law, and HR policies, the coverage includes recruitment, training, compensation, performance appraisal, environmental and safety concerns, ethics and social responsibility, and special issues. Throughout the book, Human Resources Management in the Hospitality Industry focuses on the unique HR dilemmas you face in the hospitality
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Hospitality Law : Managing Legal Issues in the Hospitality Industry.

2024-05-19T00:47:46Z

by Hayes, David K.
Call Number 343.7307864794
Publication Date 2009
Format: Electronic Resources
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Accounting and Financial Analysis in the Hospitality Industry [electronic resource].

2024-05-19T00:47:46Z

by Hales, Jonathan.
Call Number 657.837
Publication Date 2012
Summary The objective of this textbook is to teach students to be conversational in speaking "numbers." This means understanding fundamental accounting concepts, developing solid financial analysis abilities, and then applying them to understand and improve the operational performance of their hotel or restaurant. The book will accomplish this by studying the current practices of some of today's leading hotel and restaurant companies. Chapters will be developed under the auspices of a select group of hospitality industry General Mangers, Directors of Finance, and Regional Accounting Managers to ensure
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The Hospitality Industry Handbook on LEGAL REQUIREMENTS for Hospitality Businesses.

2024-05-19T00:47:46Z

by Gordon-Davis, Lisa.
Call Number 343.71078
Publication Date 2016
Summary Hoteliers, restaurateurs, licensees and catering managers will, in the course of their work, enter into many legal relationships with other parties whilst at the same time being required to adhere to all of the statutory laws that apply to their business. A sound knowledge of the law is therefore important to the professional owner or manager, as are knowledge of business management and the fundamental skills of the profession.
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The Food and Beverage Hospitality Industry in India : An Emergent Segment.

2024-05-19T00:47:46Z

by Munjal, Sandeep.
Call Number 647.9554068
Publication Date 2020
Format: Electronic Resources
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Strategic Management in the International Hospitality and Tourism Industry [electronic resource].

2024-05-19T00:47:46Z

by Okumus, Fevzi.
Call Number 647.940684
Publication Date 2012
Summary Strategic Management for Hospitality and Tourism is a vital text for all those studying cutting edge theories and views on strategic management. Unlike others textbooks in this area, it goes further than merely contextualizing strategic management for hospitality and tourism, and avoids using a prescriptive, or descriptive approach. It looks instead, at the latest in strategic thinking and theories, and provides critical and analytical discussion as to how and if these models and theories can be applied to the industry, within specific contexts such as culture, profit and non-profi
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Improving sustainability in the hospitality industry / Frans Melissen and Lieke Sauer.

2024-05-19T00:47:46Z

by Melissen, Frans, author.
Call Number 647.94068 MEL
Publication Date 2019
Format: Electronic Resources
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Principles of management for the hospitality industry [electronic resource] / Dana Tesone.

2024-05-19T00:47:46Z

by Tesone, D. V. (Dana V.)
Call Number 647.94068 TES
Publication Date 2012
Summary It is vital for hospitality management students to understand key management concepts as part of the complex and intimate nature of the services industry. Principles of Management for the Hospitality Industry is designed specifically for hospitality students who need to be able to use management tools and techniques to become successful hospitality managers. By placing you at the heart of an imaginary workplace this book offers the opportunity to work through all of the items of discussion for each topic. The chapter begins with a scenario to prompt an exploration of a given
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Labor in Tourism and Hospitality Industry : Skills, Ethics, Issues, and Rights.

2024-05-19T00:47:46Z

by Elshaer, Abdallah M., author.
Call Number 331.76191 ELS
Publication Date 2019
Format: Electronic Resources
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Strategic Management for the Hospitality and Tourism Industry : Developing a Competitive Advantage.

2024-05-19T00:47:46Z

by Sabourin, Vincent.
Call Number 658.4012 SAB
Publication Date 2021
Format: Electronic Resources
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The Hospitality and Tourism Industry in China : New Growth, Trends, and Developments.

2024-05-19T00:47:46Z

by Zhao, Jinlin.
Call Number 338.479151
Publication Date 2018
Format: Electronic Resources
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Ethnic Hospitality Marketing : Authenticity and Quality Constructions in the Greek Food Industry.

2024-05-19T00:47:46Z

by Chatzopoulou, Elena.
Call Number 647.94068
Publication Date 2023
Format: Electronic Resources
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Employer Branding for the Hospitality and Tourism Industry : Finding and Keeping Talent.

2024-05-19T00:47:46Z

by Gehrels, Sjoerd, author.
Call Number 647.940683 GEH
Publication Date 2019
Summary This book explores the concept of Employer Branding (EB) as applied to the hospitality sector. Employer branding aims to assist businesses in becoming the employer of choice for potential employees. As such, the concept has potential to change classical approaches of managing people and to improve opinions on careers in the hospitality sector.
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Revenue management for the hospitality industry / David K. Hayes, Allisha A. Miller.

2024-05-19T00:47:46Z

by Hayes, David K., author.
Call Number 647.940681 HAY
Publication Date 2011
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What are the challenges faced by the hospitality industry in India? [electronic resource].

2024-05-19T00:47:46Z

by Jauhari, Vinnie.
Call Number XX(33913.1)
Publication Date 2012
Summary This ebook explores the challenges faced by the Indian hospitality industry. WHATT?s industry-led methodology is applied and the team of contributors used an industry round table approach to solicit views from hospitality practitioners, academics and government representatives. The challenges have been considered from a strategic perspective as well as from marketing, human resources, technology, finance and destination management perspectives.
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Expo 2020 [electronic resource] : how is Dubai's hospitality and tourism industry preparing?

2024-05-19T00:47:46Z

by Teare, Richard.
Call Number 647.94
Publication Date 2014
Summary Dubai's economic growth in recent years is closely aligned with tourism development and following a successful bid to host Expo 2020, its hospitality and tourism industry faces a new set of opportunities and challenges. Specifically, what does the industry need to do in order to prepare for this significant event? The editors of this e-book and their team of industry practitioners and hospitality education professionals draw on local experience and expertise to provide a detailed response. This is not only a ""must read"" for stakeholders in Dubai but for all cities preparing to host a mega ev
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The hospitality and tourism industry in Canada : What are the main challenges and solutions?.

2024-05-19T00:47:46Z

by Teare, Richard.
Call Number 647.94000000000005
Publication Date 2017
Format: Electronic Resources
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Ethical and sustainable practices in the tourism and hospitality industry in China [electronic resource].

2024-05-19T00:47:46Z

by Okumus, Fevzi.
Call Number 338.4791
Publication Date 2014
Summary The topic of this ebook was particularly chosen because of the importance of ethical and sustainability issues and concerns related to the hospitality and tourism industry in China during the past 30 years. The authors from the worldwide locations such as the USA, UK, New Zealand, Hong Kong, Macau, Taiwan, and Chinese mainland have contributed their innovative views significantly to the discussion. Most of the issues and concerns discussed in the chapters included in this ebook are generally related to the hospitality and tourism industry globally. In this ebook, the audience can view ethical
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Human Resource Management in the Hospitality Industry [electronic resource] : A Guide to Best Practice

2024-05-19T00:47:46Z

by Boella, Michael.
Call Number 647.940683 BOE
Publication Date 2013
Summary Now in its ninth edition, Human Resource Management in the Hospitality Industry: A Guide to Best Practice, is fully updated with new legal information, data, statistics and examples. Taking a 'process' approach, it provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an enterprise's workforce within the current business and social environment.Since the eighth edition of this book there have been many important developments in this field and this ninth edition has been completely revised and updated in the following
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Introduction to management in the hospitality industry [electronic resource] / Clayton W. Barrows, Tom Powers.

2024-05-19T00:47:46Z

by Barrows, Clayton W.
Call Number 647.068 BAR
Publication Date 2008
Summary Introduction to Management in the Hospitality Industry, Ninth Edition gives you the industry know-how and the management skills needed to thrive in all aspects of the field, from food service to lodging to tourism. In this latest edition, the authors have brought the text thoroughly up to date by featuring new and emerging companies, new technologies, and new ways of doing business. Covering everything from careers to operations to finance, the text offers the most comprehensive and engaging introduction to this exciting field possible.
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The Hospitality Industry Handbook on Hygiene and Safety for South African Students and Practitioners.

2024-05-19T00:47:46Z

by Gordon-Davis, Lisa.
Call Number 344.680465
Publication Date 2011
Summary Increased tourism has turned the food service and hospitality industry into one of our economy's fastest-growing sectors. This growth presents new challenges to food-handling professionals throughout the industry. This second edition of The hospitality industry handbook on hygiene and safety has incorporated additional content and features to reflect the fast-moving changes and to benefi t both students and employees of the hospitality industry.
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Human resource management in the hospitality industry [electronic resource] / Michael Boella, Steven Goss-Turner.

2024-05-19T00:47:46Z

by Boella, M. J. (Michael John)
Call Number 658.3 BOE
Publication Date 2012
Summary Now in its eighth edition, Human Resource Management in the Hospitality Industry: an introductory guide, is fully updated with new legal information, data, statistics and examples, and includes brand new material on multi unit operations and management.Taking a 'process' approach, it guides the reader through every stage from HR planning through recruitment to termination/separation, covering the following issues: Selection, appointment and induction Training and management development<BR id=""CR
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Managing employee attitudes and behaviors in the tourism and hospitality industry [electronic resource] / Salih Kusluvan.

2024-05-19T00:47:46Z

by Kusluvan, Salih.
Call Number 647.94068 KUS
Publication Date 2012
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Heritage, Culture and Society : Research agenda and best practices in the hospitality and tourism industry.

2024-05-19T00:47:46Z

by Radzi, Salleh Mohd.
Call Number 338.4764794
Publication Date 2016
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Operations management in the hospitality industry / edited by Peter Szende, Alec N. Dalton, Michelle (Myongjee) Yoo.

2024-05-19T00:47:46Z

by Szende, Peter, editor.
Call Number 647.94068 SZE
Publication Date 2021
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Sustainability, social responsibility, and innovations in the hospitality industry [electronic resource] / edited by H. G. Parsa.

2024-05-19T00:47:46Z

by Parsa, H. G.
Call Number 338.4791068 SUS
Publication Date 2015
Summary A reference on sustainability, social responsibility, and green practices in hospitality and tourism, this book presents innovative research methods in sustainability, state-of-the-art research by leading internationally recognized scholars on this topic, providing an excellent source of quality research. Readers can expect to find several new ways to pursue research in sustainability.The book covers sustainability in the context of public policy and ethics, a popular topic with universal appeal to many disciplines beyond hospitality. It includes case studies and addresses sustainability issues from hotels, restaurants, tourism, travel, meetings, and others, with authors from all five continents.
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Exploring hospitality [videorecording] : interactive media resource. Part 2, Health, safety and security in the hospitality industry.

2024-05-19T00:47:46Z

Call Number TR DVD 647.940683 EXP 2
Publication Date 2013
Summary Topics include: an overview of workplace procedures for health, safety and security; dealing with emergencies; participating in workplace OHS practices; following hygiene procedures and identifying hazards; identifying and reporting personal health issues; controlling contamination; selecting and safely using cleaning equipment and materials; storage of cleaning equipment and chemicals; sustainable and environmentally responsible practices.
Format: Electronic Resources

Sustainability in the hospitality industry : principles of sustainable operations / Willy Legrand, Philip Sloan and Joseph S. Chen.

2024-05-19T00:47:46Z

by Legrand, Willy, author.
Call Number 338.4791068 LEG
Publication Date 2017
Format: Electronic Resources
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Sustainability in the hospitality industry [electronic resource] : principles of sustainable operations / Philip Sloan, Willy Legrand and Joseph S. Chen.

2024-05-19T00:47:46Z

by Sloan, Philip.
Call Number 338.4791068 SLO
Publication Date 2013
Summary Sustainability is one of the single most important global issues facing the world. A clear understanding of the issues surrounding climate change, global warming, air and water pollution, ozone depletion, deforestation, the loss of biodiversity and global poverty is essential for every future manager in the hospitality industry. Present and future hospitality executives need to know how sustainable management systems can be integrated into their businesses while maintaining and hopefully improving the bottom line.Sustainability in the Hospitality Industry, second edition, is the only book available to introduce the students to economic, environmental and social sustainable issues specifically facing the industry as well as exploring ideas, solutions, and strategies of how to manage operations in a sustainable way. Since the first edition of this book there have been many important developments in this field and this second edition has been updated in the following ways: updated content to reflect recent issues and trends including hotel energy solutions and green hotel design two new chapters on 'Sustainable Food' and 'Social Entrepreneurship and Social Value' updated international case studies throughout to explore key issues and show real life operational responses to sustainability within the hospitality industry. New case studies on growth hotel development markets, Asia and the Middle East new practical exercises throughout to apply your knowledge to real-life sustainability scenarios. This accessible and comprehensive account of Sustainability in the Hospitality Industry is essential reading for all students and future managers.
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What action can government take to improve food safety in a diverse and multi-cultural hospitality industry? [electronic resource].

2024-05-19T00:47:46Z

by Taylor, Eunice.
Call Number 647.94
Publication Date 2015
Summary The World Health Organization's website includes 'ten facts on food safety' which they say account for the main reasons why millions of people fall ill every year and many die as a result of eating unsafe food. Serious outbreaks of foodborne disease have been documented on every continent in the past decade, and in many countries rates of illnesses are increasing significantly. Given the scale of the problem, this ebook explores the ways in which government agencies and industry can work together to develop a comprehensive strategy to improve food safety management standards in the hospitality
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Sustainability in the hospitality industry : principles of sustainable operations / Willy Legrand, Joseph S. Chen and Gabriel C. M. Laeis.

2024-05-19T00:47:46Z

by Legrand, Willy, author.
Call Number 647.94068 LEG
Publication Date 2023
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Sustainability in Hospitality : How Innovative Hotels are Transforming the Industry / edited by Miguel Angel Gardettin and Ana Laura Torres.

2024-05-19T00:47:46Z

by Gardetti, Miguel Angel, editor.
Call Number 647.94 SUS
Publication Date 2015
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Gastronomy, Hospitality, and the Future of the Restaurant Industry : Post-COVID-19 Perspectives / Ana Pinto Borges [and 4 others].

2024-05-19T00:47:46Z

by Pinto Borges, Ana, author.
Call Number 641.013 GAS
Publication Date 2022
Summary Gastronomic tourism has made remarkable progress within the past decade in both academia and within its own sector. However, many industries have suffered from the COVID-19 pandemic, and food tourism businesses had to take unique precautions for the health and safety of global consumers. Despite the economic turbulence of the COVID-19 pandemic, there are many strategies available for the restaurant industry to thrive. Gastronomy, Hospitality, and the Future of the Restaurant Industry: Post-COVID-19 Perspectives presents the most recent research surrounding food and gastronomy in relation to hospitality and tourism, highlighting emerging themes and different methods of approach. Concretely, it constitutes a timely and relevant compendium of chapters that offers its readers relevant issues in gastronomy and management strategies in the hospitality industry. Covering topics such as food tourism, organic food production, and restaurant communication, this book is an essential resource for managers, business owners, entrepreneurs, consultants, marketing specialists, government officials, libraries, researchers, academicians, educators, and students.
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Managing sustainability in the hospitality and tourism industry [electronic resource] : paradigms and directions for the future / edited by Vinnie Jauhari.

2024-05-19T00:47:46Z

by Jauhari, Vinnie.
Call Number 338.4791 MAN
Publication Date 2014
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How Can the Skilling India Initiative Become a Solution to the Critical Need for Skilled Labour in the Indian Hospitality Industry?.

2024-05-19T00:47:46Z

by Teare, Richard.
Call Number 647.940954
Publication Date 2019
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Achieving Success Through Innovation : Cases and Insights from the Hospitality, Travel, and Tourism Industry / Cathy A. Enz [and 4 others] ; edited by Glenn Withiam.

2024-05-19T00:47:46Z

by Enz, Cathy A., 1956-, author.
Call Number 647.94068 ACH
Publication Date 2016
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Worldwide hospitality and tourism themes [electronic resource] : how has the use of technology in the US hospitality industry affected HR practices and guest satisfaction levels in the industry?

2024-05-19T00:47:46Z

by DiPietro, Robin.
Call Number 647.940687 WOR
Publication Date 2010
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In search of hospitality [electronic resource].

2024-05-19T00:47:46Z

by Lashley, Conrad.
Call Number 647.068 LAS
Publication Date 2013
Summary 'In Search of Hospitality' is a unique contribution to the study of hospitality, exploring the practice of hospitality across disciplines, and adopting an international perspective where appropriate. This title brings together an extraordinary collection of leading researches and writers in hospitality, sociology, philosophy and social history, thereby providing a broad and comprehensive perspective on hospitality. It focuses the study of hospitality across the range of human, social and economic settings, and provides a reference point for the future development
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Accounting essentials for hospitality managers [electronic resource] / Chris Guilding.

2024-05-19T00:47:46Z

by Guilding, Chris.
Call Number 657.837 GUI
Publication Date 2014
Summary For non-accountant hospitality managers, accounting and financial management is often perceived as an inaccessible part of the business. Yet having a grasp of accounting basics is a key part of management. Using an 'easy to read' style, this book provides a comprehensive overview of the most relevant accounting information for hospitality managers. It demonstrates how to organise and analyse accounting data to help make informed decisions with confidence.With its highly practical approach, this new Edition:Quickly develops the reader's ability to adeptly use and interpret accounting informati
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Safety and Security in Hotels and Home Sharing.

2024-05-19T00:47:46Z

by Binns, Chelsea A.
Call Number 647.94
Publication Date 2020
Format: Electronic Resources
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Contemporary Biographies in Hospitality and Tourism [electronic resource].

2024-05-19T00:47:46Z

by Press, The Editors of Salem.
Call Number 647.94092
Publication Date 2014
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International Journal of Contemporary Hospitality Management (Worldwide Hospitality and Tourism Themes), Volume 20, Issue 7 [electronic resource] : What are the Contemporary Human Resource Issues for Talent Management in Hospitality and Tourism?

2024-05-19T00:47:46Z

by D'Annunzio-Green, Norma.
Call Number 647.94 INT
Publication Date 2008
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Consumer psychology of tourism, hospitality and leisure / edited by Margaret Ann MacLean.

2024-05-19T00:47:46Z

by MacLean, Margaret Ann, editor.
Call Number 647.950687
Publication Date 2019
Format: Electronic Resources
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Hospitality : A New Dawn in Sustainability and Service.

2024-05-19T00:47:46Z

by Sheppardson, Chris.
Call Number 647.94068
Publication Date 2021
Format: Electronic Resources
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New perspectives in hospitality management.

2024-05-19T00:47:46Z

Call Number 647.068 23
Publication Date 2015
Summary New Perspectives in Hospitality Management is a unique collection of articles that represent the very highest level of scholarship in the sphere of hospitality research. The articles published in this collection identify some emergent themes that have subsequently established themselves as key trends among academics in the field.
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The cultivation of taste [electronic resource] : chefs and the organization of fine dining / Christel Lane.

2024-05-19T00:47:46Z

by Lane, Christel.
Call Number 647.95068 LAN
Publication Date 2014
Summary After many decades, if not centuries, of neglect of fine food and high-level restaurants in Britain, we are seeing a massive explosion of interest in food, cooking, and dining out. Christel Lane's book charts the process of this transformation and examines top contemporary restaurants and their chefs. The Cultivation of Taste presents a comparative study of Michelin-starred restaurants in Britain and Germany, focusing on two countries without an indigenous haute cuisine but which nevertheless have developed internationally reputed fine-dining sectors. It compares their development to the fine-
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Responsible hospitality [electronic resource] / Rebecca Hawkins and Paulina Bohdanowicz.

2024-05-19T00:47:46Z

by Hawkins, Rebecca.
Call Number 338.4764794 HAW
Publication Date 2011
Summary The first book to bring together environmental theory and the responsible hospitality debate to define how far the industry has gone and what is left to achieve.
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Hospitality and Tourism Management Accounting [electronic resource].

2024-05-19T00:47:46Z

by Atkinson, Helen.
Call Number 338.4791
Publication Date 2012
Summary Part of the Contemporary Review Series. Contemporary Tourism Reviews will provide you with critical, state-of-the-art surveys of all of the major areas of tourism study to people who are coming to a topic for the first time. Written by leading thinkers and academics in the field they provide flexible, current and topical information as an instant download.
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Marketing in Food, Hospitality, Tourism and Events [electronic resource] : A Critical Approach

2024-05-19T00:47:46Z

by Tresidder, Richard.
Call Number 647.94068 TRE
Publication Date 2012
Summary A unique and critical insight into the marketing process and begins a debate about the nature of the contemporary Food, Tourism, Events & Hospitality Industries. It takes the reader through a logical and critical examination of key marketing debates, theories and approaches to encourage readers to explore their own thoughts, ideas and opinions.
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Progress in Hospitality Research II [electronic resource].

2024-05-19T00:47:46Z

by Okumus, Fevzi.
Call Number 338.4791
Publication Date 2015
Summary This ebook investigates the following: trends in hospitality management research; customer loyalty in the hospitality industry; transitioning loyalty programmes; talent management and work-life balance: serive quality in China's hospitality and tourism industry; and sustainability issues and hospitality and tourism firms' strategies.
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Critical Questions in Sustainability and Hospitality.

2024-05-19T00:47:46Z

by Legrand, Willy.
Call Number 647.94068
Publication Date 2023
Format: Electronic Resources
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Current themes and developments in hospitality management education [electronic resource].

2024-05-19T00:47:46Z

by Lashley, Conrad.
Call Number 658.3764
Publication Date 2007
Summary Earlier versions of the articles in this e-book were presented at Fifteenth Annual Research Conference of the UK's Council for Hospitality Management Education (CHME). All articles were chosen to appear in this collection due to their bearing on the nature of hospitality management work and the skills needed by managers, and educational provision for hospitality management.
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Handbook of Hospitality Operations and IT [electronic resource] / edited by Peter Jones.

2024-05-19T00:47:46Z

by Jones, Peter.
Call Number 647.068 HAN
Publication Date 2012
Summary Handbook of Hospitality Operations and IT provides an authoritative resource forcritical reviews of research into both operations and IT management. Internationallyrenowned scholars provide in-depth essays and explanations of case studies, to illustratehow practices and concepts can be applied to the hospitality industry.The depth and coverage of each topic is unprecedented. A must-read for hospitality researchers and educators, students and industry practitioners.
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Essential Financial Techniques for Hospitality Managers : A practical manual.

2024-05-19T00:47:46Z

by Burgess, Cathy.
Call Number 647.9442
Publication Date 2014
Summary Second edition of this a user friendly and hands-on introduction to finance and accounting in the hospitality industry. This fully revised and updated edition is a must-have text for all students and practitioners, enabling them to put their learning into practice to achieve immediate results.
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Evolving Paradigms in Tourism and Hospitality in Developing Countries : A Case Study of India.

2024-05-19T00:47:46Z

by Varghese, Bindi.
Call Number 338.479154
Publication Date 2018
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Strategic Marketing in Hospitality and Tourism [electronic resource] : Building a 'SMART' Online Agenda

2024-05-19T00:47:46Z

by Chhabra, Deepak.
Call Number 338.4791
Publication Date 2015
Summary This book is a grand probe into the dynamic and evolving nature of strategic marketing in the hospitality and tourism industry. Strategic dimensions of marketing are presented and Internet is treated as an important part of the strategic marketing iceberg to promote a hybrid marketing stance by incorporating traditional marketing techniques. Multiple components of marketing are identified to formulate a strategic online marketing model that is resilient and holds potential to adapt as contemporary environments change. This book is unique in that it proposes a broader treatment of online market
Format: Electronic Resources
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Contemporary Hospitality and Tourism Management Issues in China and India [electronic resource].

2024-05-19T00:47:46Z

by Horner, Susan.
Call Number 338.479151
Publication Date 2012
Summary This book represents a comprehensive, authoritative and up-to-date analysis of key sectors in the hospitality and tourism industries in China and India, and will address the market's growing need for information on Tourism in China and India. The text will be written in an accessible style drawing on the authors' wealth of theoretical, educational and industry experience. The text will contain inputs from academic colleagues and commercial contacts from the identified region.Case studies will give real life experiences of hospitality and tourism companies and or
Format: Electronic Resources
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MyHospitality.com.au : supporting success [electronic resource].

2024-05-19T00:47:46Z

Call Number ELECTRONIC RESOURCE
Publication Date 2024 2023 2022 2021 2020
Summary The ultimate, easy to use Free Australian hospitality directory. This site is designed for people who require hospitality staff are searching for employment, or are looking for Suppliers & Advisers.
Format: Electronic Resources
Click here to view internet resource.

Issues in Hospitality, Travel, and Tourism.

2024-05-19T00:47:46Z

by Acton, Q. Ashton.
Call Number 647.940285
Publication Date 2013
Format: Electronic Resources
Click here to view book

Winning meetings and events for your venue / Rob Davidson and Anthony Hyde.

2024-05-19T00:47:46Z

by Davidson, Rob, author.
Call Number 658.456 DAV
Publication Date 2014
Format: Electronic Resources
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Managing hospitality experiences / Alexandra J Kenyon; Peter Robinson; James Musgrave.

2024-05-19T00:47:46Z

by Kenyon, Alexandra J., 1966- editor.
Call Number 658.457 KEN
Publication Date 2020
Format: Electronic Resources
Click to View

Case Study : The Role of Operating Agreements in the Hotel Industry.

2024-05-19T00:47:46Z

by Upadhyay, Arvind.
Call Number 647.94000000000005
Publication Date 2016
Summary This case looks at sustainability in hotel industry operations.
Format: Electronic Resources
Click here to view book

Experiencing Hospitality.

2024-05-19T00:47:46Z

by Rowson, Bill.
Call Number 647.94
Publication Date 2018
Format: Electronic Resources
Click here to view book

Trends and Opportunities in Lodging Research.

2024-05-19T00:47:46Z

by Smith, Scott.
Call Number 647.94
Publication Date 2018
Format: Electronic Resources
Click here to view book

My Revision Notes.

2024-05-19T00:47:46Z

by Saunder, Bev.
Call Number 647.94
Publication Date 2019
Summary Target success in WJEC Level 1/2 Vocational Award in Hospitality and Catering, Units 1 & 2, with this proven formula for effective, structured revision. Key content coverage is combined with exam-style tasks and practical tips to create a revision guide that students can rely on to review, strengthen and test their knowledge. With My Revision Notes, every student can: - Plan and manage a successful revision programme using the topic-by-topic planner. - Consolidate subject knowledge by working through clear and focused content coverage. - Test understanding and identify areas for improvement with regular 'Now Test Yourself' tasks and answers. - Learn to revise effectively using engaging practical revision activities - for example, creating mind maps, watching videos and making flash cards. - Improve exam technique through practice questions, expert tips and examples of typical mistakes to avoid. - Get exam ready and prepare for the Unit 1 assessment with extra quick quizzes and answers to the practice questions available online. - Approach the Unit 2 Learner Assignment Brief confidently with clear explanations of what's required and guidance on preparing your evidence.
Format: Electronic Resources
Click here to view book

Progress in hospitality research [electronic resource].

2024-05-19T00:47:46Z

by Okumus, Fevzi.
Call Number 647.94 OKU
Publication Date 2014
Summary This ebook on contemporary hospitality research addresses key issues and challenges in the hospitality and tourism field. Written by leading scholars in the hospitality and tourism field to contribute it: addresses productivity, quality and relationship marketing in service operations; explains and synthesizes major services operations research foci from the past century; presents a critical review of the human resources management (HRM) research in the generic HRM and the hospitality fields; evaluates the evolution of hospitality marketing research over the last 25 years and illustrates how t
Format: Electronic Resources
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The theory of hospitality & catering [electronic resource] : for levels 3 and 4 / David Foskett, Patricia Paskins.

2024-05-19T00:47:46Z

by Foskett, David, 1951-
Call Number 647.94 23
Publication Date 2011
Format: Electronic Resources
Click here to view

An introduction to hotel industry / by Sanjiv Kuma Srivastava, Dr. Praveen Srivastava, Gautam Shandilya.

2024-05-19T00:47:46Z

by Srivastava, Sanjiv Kumar, author.
Call Number 657.8374 23
Publication Date 2017
Format: Electronic Resources
Click here to view ebook

Advances in hospitality and leisure. Volume 14 / edited by Joseph S. Chen.

2024-05-19T00:47:46Z

by Chen, Joseph S., editor.
Call Number 338.4791 23
Publication Date 2019
Format: Electronic Resources
Click here to view ebook

Tourism and hospitality : perspectives, opportunities and challenges / editor, Rafael A. Krebs.

2024-05-19T00:47:46Z

by Krebs, Rafael A., editor.
Call Number 306.4819 23
Publication Date 2018
Format: Electronic Resources
Click here to view

Hospitality and tourism management / Petter M. Berge and Sondre B. Eliassen, editors.

2024-05-19T00:47:46Z

by Berge, Petter M.
Call Number 647.06799999999998
Publication Date 2010
Format: Electronic Resources
Click here to view Click here to view book

A Time of Change in Hospitality Leadership.

2024-05-19T00:47:46Z

by Sheppardson, Chris.
Call Number 343.43066
Publication Date 2020
Format: Electronic Resources
Click here to view book

Methodological Advances in Hospitality and Tourism.

2024-05-19T00:47:46Z

by Assaf, Albert.
Call Number 647.94
Publication Date 2018
Format: Electronic Resources
Click here to view book

The Hospitality Mentality : Create Raving Fans Through Your Guest Experience.

2024-05-19T00:47:46Z

by Liebman, Josh.
Call Number 647.94
Publication Date 2023
Summary The Hospitality Mentality enhances the guest experience and creates raving fans-and return guests!.
Format: Electronic Resources
Click here to view book

Developing Hospitality Properties and Facilities.

2024-05-19T00:47:46Z

by Ransley, Josef.
Call Number 711.557
Publication Date 2022
Format: Electronic Resources
Click here to view book

To what extent might sustainable tourism mitigate the impact of global warming? [electronic resource].

2024-05-19T00:47:46Z

by George, Babu P.
Call Number XX(155342.1)
Publication Date 2012
Summary This ebook focuses on the interrelationships between global warming, climate change, and tourism. There are numerous politically charged debates on this theme and our objective is to develop a better understanding of the complex nature of this topic.
Format: Electronic Resources
Click here to view book

Advances in Hospitality and Leisure.

2024-05-19T00:47:46Z

by Chen, Joseph S.
Call Number 647.94000000000005
Publication Date 2017
Summary Advances in Hospitality and Leisure delivers refreshing insights from a host of scientific studies in the domains of hospitality, leisure and tourism, providing a platform to galvanize thoughts on contemporary issues and merging trends essential to theory advancement as well as professional practices from a global perspective.
Format: Electronic Resources
Click here to view book

Tourism and Hospitality [electronic resource] : Issues and Developments

2024-05-19T00:47:46Z

by Seba, Jaime.
Call Number 338.4791
Publication Date 2011
Summary Tourism has become a key global economic activity as expectations with regard to our use of leisure time have evolved, attributing greater meaning to our free time. Tourism is one of the world s largest industries, and in many regions it is the single largest source of investment and employment. This new book provides a look at many important issues in the field of tourism and hospitality, including understanding tourist preference, satisfaction, and motivation; tourism and hospitality education; rural tourism and its impact on local residents; the increasing popularity of cultural and heritage tourism; strategies for sustainable tourism; and more.
Format: Electronic Resources
Click here to view book http://angliss.eblib.com.au/patron/FullRecord.aspx?p=945494

Advances in Hospitality and Leisure, Volume 3 [electronic resource].

2024-05-19T00:47:46Z

by Chen, Joseph S.
Call Number 338.4764794
Publication Date 2007
Summary Advances in Hospitality and Leisure, a peer-review serial published annually, delivers refreshing insights of a host of scientific studies pertaining to hospitality, leisure, and tourism while providing a forum to stimulate discussions on contemporary issues and emerging trends essential to theory advancement as well as professional practices from a global perspective.
Format: Electronic Resources
Click here to view book

New York Hotel Experience : Cultural and Societal Impacts of an American Invention.

2024-05-19T00:47:46Z

by Fick, Annabella.
Call Number 647.94000000000005
Publication Date 2017
Format: Electronic Resources
Click here to view book

Advances in hospitality and leisure. Volume 3 / edited by Joseph S. Chen.

2024-05-19T00:47:46Z

by Chen, Joseph S.
Call Number 338.4764794 22
Publication Date 2007
Summary Advances in Hospitality and Leisure, a peer-review serial published annually, delivers refreshing insights of a host of scientific studies pertaining to hospitality, leisure, and tourism while providing a forum to stimulate discussions on contemporary issues and emerging trends essential to theory advancement as well as professional practices from a global perspective. The main focus of this serial is to divulge the innovative methods of inquiry so as to inspire new research topics that are vital and have been in large neglected. The serial attempts to address the needs of the populace willing.
Format: Electronic Resources
Click to view here

Managing Quality of Life in Tourism and Hospitality.

2024-05-19T00:47:46Z

by Uysal, Muzaffer.
Call Number 647.94
Publication Date 2018
Format: Electronic Resources
Click here to view book

Managing Quality of Life in Tourism and Hospitality.

2024-05-19T00:47:46Z

by Uysal, Muzaffer.
Call Number 647.94
Publication Date 2018
Summary Quality-of-life in tourism and hospitality can be classified in three categories: (1) tourists/guests (2) employees of tourism/hospitality firms (3) tourist communities. This unique resource delivers the latest research findings within these areas to the forefront of knowledge application in tourism and hospitality settings.
Format: Electronic Resources
Click here to view book

Experiencing hospitality / Bill Rowson and Conrad Lashley, editors.

2024-05-19T00:47:46Z

by Rowson, Bill, editor.
Call Number 338.4791 23
Publication Date 2019
Summary "Experiencing Hospitality offers an intellectually stimulating and innovative approach to the study of hospitality. It is ideal for students and academics within both the applied fields of hospitality and tourism studies, and the general field behavioral sciences. This book is also suitable for practitioners in hospitality, leisure and tourism businesses, for whom it provides a provocative and informative guide to understanding and providing hospitality within a commercial context. This stimulating and informative text will appeal to both academics and practitioners, with contributions from leading hospitality experts detailed within its pages. The text draws together forms of thinking and influences from a diverse range of both national and international perspectives. Beyond the immediate hospitality, leisure and tourism programs, this book is relevant to the wider social sciences, geographers, sociologists, anthropologists, social historians, cultural studies academics, as well as those studying refugee and migration flows."--Publisher's website.
Format: Electronic Resources
Click here to view

Advances in hospitality and leisure. Volume 5 [electronic resource] / edited by Joseph S. Chen.

2024-05-19T00:47:46Z

by Chen, Joseph S.
Call Number 647.94 22
Publication Date 2009
Format: Electronic Resources
Click here to view

Checking Out : What the Rise of the Sharing Economy Means for the Future of the Hotel Industry.

2024-05-19T00:47:46Z

by Doggrell, Katherine.
Call Number 338.4764794
Publication Date 2020
Format: Electronic Resources
Click here to view book

Advances in hospitality and leisure Volume 15.

2024-05-19T00:47:46Z

by Chen, Joseph S. (NL-LeOCL)321273613
Call Number 338.4791 23
Publication Date 2019
Summary Advances in Hospitality and Leisure (AHL), a peer-reviewed research journal, has been published annually since 2004. AHL is indexed in Scopus and included in the Australian Business Deans Council (ABDC) journal quality list. International in focus, the series attempts to divulge innovative methods of inquiry so as to inspire new research topics that are vital and have been in large neglected in the context of hospitality, tourism, and leisure. It strives to address the needs of the populace willing to disseminate seminal ideas, concepts, and theories derived from scholarly inquiries. This fifteenth annual volume includes eight full papers and three research notes. Most articles deploy either a quantitative or qualitative approach to data collection while two present conceptual models. The scholarly works covered in the volume are contributed by reputable researchers from five nations. The authors of this publication come from America, Europe, Asia, Pacific, and Africa. Potential readers may retrieve useful articles to outline new research agendas, suggest viable topics for a dissertation work, and augment the knowledge of the new subjects of learning."
Format: Electronic Resources
Click here to view

Handbook of Research on Innovation in Tourism Industries [electronic resource].

2024-05-19T00:47:46Z

by Alsos, G. A.
Call Number 338.4791
Publication Date 2014
Summary The tourism sector - already one of the fastest growing industries in the world - is currently undergoing extensive change thanks to strong market growth and a transition to more experience-based products. The capacity for firms to innovate and adapt to market developments is crucial to their success, but research-based knowledge on innovation strategies in tourism remains scarce. This pioneering Handbook offers timely, original research on innovation within the tourism industry from a number of interdisciplinary and global perspectives.
Format: Electronic Resources
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Digital Guest Experience : Tools to help hotels to manage and optimize the digital guest experience.

2024-05-19T00:47:46Z

by Radde, Björn.
Call Number 343.43066
Publication Date 2017
Format: Electronic Resources
Click here to view book

Advances in culture, tourism and hospitality research. Vol. 2 [electronic resource] / edited by Arch G. Woodside.

2024-05-19T00:47:46Z

by Woodside, Arch G.
Call Number 338.4791 22
Publication Date 2008
Summary This volume provides useful answers to the following questions: how do tourists go about seeking high novelty and yet return to the same destination year-after-year? How do some firms in the same industry end up embracing industrial tourism while other firms reject such business models? What simple and complex heuristics do freely-independent-travelers apply pre-trip and during the trip in deciding where to go and what to do? What metrics are useful for measuring the impact of activity-focused tourism on the well-being of regional areas? How do executive leadership styles affect employee satisfaction in international tourist hotels? What action and outcome metrics are useful for measuring performance management auditing and destination marketing organization planning and implementing?In terms of the first question, research on tourists' risk-handling behavior provides a useful framework for explaining their novelty seeking proneness. The first paper of the volume provides a complete research report on how tourists' risk-handling behavior explains contingencies in novelty seeking regarding repeat visits to a given destination. How executives process industrial tourism models depends on whether or not they view such enterprise development as a core or peripheral business. The second paper provides thick descriptions of alternative process approaches whilst the third reports a mixed-methods (interpretative and positivistic) research design to provide a thorough report on FITs' (fully independent travellers') pre-trip and trip thinking and doing behavior. This research approach shows how FITs take advantage of serendipitous opportunities to experience a number of locations, attractions, and activities that they had neither actively researched nor planned. The fourth paper applies the fields of travel research and community economic development (CED) within an ethnographic and survey research study on mural tourism which shows how tourism business models can be successful for nurturing CED. The following paper provides both evidence on how leadership styles affect the success of international hotel operations as well as templates on how to measure both leadership styles and subsequent impacts on hotel operations. The final paper includes a longitudinal case study of management performance audits of a government destination marketing organization (DMO) to illustrate the use of templates for measuring both auditor and DMO executives behavior and performance outcomes. As such, this paper concludes what is a diverse and engaging volume of Advances in Culture Tourism and Hospitality Research.
Format: Electronic Resources
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Disaster planning and preparedness in the hotel industry / by Ahmad Rasmi Albattat, Ahmad Puad Mat Som.

2024-05-19T00:47:46Z

by Albattat, Ahmad Rasmi, author.
Call Number 658.4056 23
Publication Date 2019
Summary By identifying major emergencies that have occurred in the hotel industry; investigating hotels' preparation for emergencies in the past; and exploring how hotels manage and overcome such emergencies; this book will increase the awareness of emergency managers on how to manage and overcome the impact of emergencies in the hospitality industry.
Format: Electronic Resources
Click here to view

Journal of hospitality and tourism management. [electronic resource].

2024-05-19T00:47:46Z

Call Number ELECTRONIC RESOURCE
Publication Date 2024
Format: Electronic Resources
Full text available: April 2006 to present. Click here to access journal.

International journal of hospitality and tourism administration

2024-05-19T00:47:46Z

Call Number E-RESOURCE
Publication Date 2024 2023 2022 2021 2020
Format: Electronic Resources
Click here for online access

Restaurant Financial Management : A Practical Approach.

2024-05-19T00:47:46Z

by Hyung-il, Jung.
Call Number 647.95068
Publication Date 2018
Format: Electronic Resources
Click here to view book

Growth strategies for hotels [electronic resource] / Gerardo Henderson.

2024-05-19T00:47:46Z

by Henderson, Gerardo.
Call Number 647.94068 HEN
Publication Date 2008
Format: Electronic Resources
Click here to view book

From Start-up to Success.

2024-05-19T00:47:46Z

by Team, Xiecheng Management.
Call Number 647.94068
Publication Date 2014
Format: Electronic Resources
Click here to view book

Marketing of hospitality services / Abhishek Singh.

2024-05-19T00:47:46Z

by Singh, Abhishek, author.
Call Number 647.940688 SIN
Publication Date 2019
Format: Electronic Resources
Click to View Click here to view book

The Australian Hospitality Handbook.

2024-05-19T00:47:46Z

by Sheehan, Peter.
Call Number 16.647949431010002
Publication Date 2020
Format: Electronic Resources
Click here to view book

World heritage and tourism : marketing and management / Bailey Ashton Adie.

2024-05-19T00:47:46Z

by Adie, Bailey Ashton, author.
Call Number 338.4791 ADI
Publication Date 2019
Format: Electronic Resources
Click to View

Social Entrepreneurship in Hospitality : Principles and Strategies for Change Willy Legrand and [4 others].

2024-05-19T00:47:46Z

Call Number 647.94068 SOC
Publication Date 2020
Format: Electronic Resources
Click here to view book

Embracing Opportunities at the Nexus of Wine and Hospitality.

2024-05-19T00:47:46Z

by Canziani, Bonnie.
Call Number 647.94068
Publication Date 2019
Format: Electronic Resources
Click here to view book

Hospitality marketing and consumer behavior : creating memorable experiences / edited by Vinnie Jauhari, PhD.

2024-05-19T00:47:46Z

by Jauhari, Vinnie, editor.
Call Number 647.940688 HOS
Publication Date 2017
Format: Electronic Resources
Click to View

Hospitality marketing management / David C. Bojanic, Robert D. Reid.

2024-05-19T00:47:46Z

by Bojanic, David C., author.
Call Number 657.8370688 BOJ
Publication Date 2017
Format: Electronic Resources
Click to View

The Heart of Hospitality : Great Hotel and Restaurant Leaders Share Their Secrets.

2024-05-19T00:47:46Z

by Solomon, Micah.
Call Number 647.95068000000003
Publication Date 2016
Format: Electronic Resources
Click here to view book

International journal of hospitality and tourism administration

2024-05-19T00:47:46Z

Call Number PER 647.905 INT
Publication Date 2024 2023 2022 2021 2020
Format: Electronic Resources Other
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The Bellman : A Novel.

2024-05-19T00:47:46Z

by Barnes, Heidi.
Call Number XX(270494.1)
Publication Date 2016
Summary All young men want to run away and join the circus. For Stanley Douglas, a naÃv̄e but determined young man, the closest he could find is The Maycliff. When Stanley takes the first real job in his life as a bellman at an historic mansion turned luxury inn on the majestic coast of Maine, he has no idea what heâs in for. The Maycliff attracts eccentric guests of all types, from brash Texan lotharios to African dictators with suitcases full of cash. But the guests canât compare to the staff. The Cook is a prima donna, the manager is a prissy militant, the maids are brassy pranksters, the bartenderâs a drunk, and someoneâs got their fingers in the till. The only bright spot may be Mindy, the pretty waitress who misses Stanleyâs attempts at impressing her but always seems to find a way to bear witness to his bumbling gaffs. Trying his best to keep order in chaos, Stanley finds that joy and loss, humor and tragedy, friendship and betrayal are all part of the jobÂand life. Most important, though, is the discovery that everything is going to be all right even if everything is going very, very wrong. With wit, humor and a sense of nostalgia, The Bellman brings readers back to a day of classic American storytelling, with colorful characters, a picturesque backdrop, and a story that inspires and delights.
Format: Electronic Resources
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Hospitality and Tourism Marketing : Building Customer Driven Hospitality and Tourism Organizations.

2024-05-19T00:47:46Z

by Hinson, Robert Ebo.
Call Number 306.85
Publication Date 2024
Summary This book has the right balance of technology and consumer-oriented topics to provide the right balance for tourism marketing practitioners post pandemic.
Format: Electronic Resources
Click here to view book

Hospitality Management : A Brief Introduction.

2024-05-19T00:47:46Z

by Wood, Roy C.
Call Number 647.94068
Publication Date 2015
Summary An approachable, accessible student introduction for those studying hotel and hospitality management and hospitality studies more generally.
Format: Electronic Resources
Click here to view book

EBSCOhost [electronic resource] : research databases : Hospitality & Tourism Complete.

2024-05-19T00:47:46Z

by EBSCO Publishing (Firm)
Call Number ELECTRONIC RESOURCE
Publication Date 2024
Summary Hospitality & Tourism Index with Full Text covers scholarly research and industry news relating to all areas of hospitality and tourism. This comprehensive database combines the records of three renowned collections: Cornell University's former Hospitality database, Articles in Hospitality and Tourism (AHT), formerly co-produced by the Universities of Surrey and Oxford Brookes, and the Lodging, Restaurant & Tourism Index (LRTI), formerly produced by Purdue University. Together, this collection contains more than 500,000 records from more than 500 titles, with coverage dating as far back as 1965. Hospitality & Tourism Index with Full Text contains full text for more than 200 publications.
Format: Electronic Resources
Click here to access EBSCO host Hospitality and Tourism Complete. Login and password required.

Contemporary issues in events, festivals and destination management.

2024-05-19T00:47:46Z

by Van Niekerk, Mathilda, 1972-. author.
Call Number 658.456 VAN
Publication Date 2017
Format: Electronic Resources
Click here to view book

Vertical Disintegration in the Corporate Hotel Industry : The End of Business as Usual.

2024-05-19T00:47:46Z

by Roper, Angela.
Call Number 338.4791068
Publication Date 2017
Format: Electronic Resources
Click here to view book

Hospitality in Asia : A New Paradigm.

2024-05-19T00:47:46Z

by Chon, Kaye.
Call Number 338.4791095
Publication Date 2019
Format: Electronic Resources
Click here to view book

Review of Marketing Research, 8 [electronic resource] : Special Issue - Marketing Legends.

2024-05-19T00:47:46Z

by Malhotra, Naresh K.
Call Number 910.688
Publication Date 2011
Summary This volume will feature the work of Marketing Legends that have been announced so far. Each Legend will describe his contributions to the marketing discipline: Richard Bagozzi; Shelby Hunt; Philip Kotler; V. Kumar; Naresh K. Malhotra; Kent Monroe; Jagdish Sheth; Jerry Wind; Gerald Zaltman.
Format: Electronic Resources
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Hospitality Sales and Marketing : Through a Period of Evolutions.

2024-05-19T00:47:46Z

by Feiertag, Howard.
Call Number 647.940688
Publication Date 2019
Format: Electronic Resources
Click here to view book

Competence-Based Innovation in Hospitality and Tourism.

2024-05-19T00:47:46Z

by Pechlaner, Harald.
Call Number XX(280242.1)
Publication Date 2016
Format: Electronic Resources
Click here to view book

Researching tourism, leisure and hospitality for your dissertation [electronic resource] / Peter Mason.

2024-05-19T00:47:46Z

by Mason, Peter Geoffrey
Call Number 338.4791 MAS
Publication Date 2014
Summary It provides a discussion of quantitative, qualitative and mixed methods approaches, looking at key differences and similarities. A must-have text for all students on how best to conduct research, compile your findings and to present them in the resulting dissertation.
Format: Electronic Resources
Click here to view book

Planning research in hospitality and tourism [electronic resource] / Levent Altinay, Alexandros Paraskevas, SooCheong (Shawn) Jang.

2024-05-19T00:47:46Z

by Altinay, Levent.
Call Number 338.4791 ALT
Publication Date 2016 2015
Format: Electronic Resources
Click here to view book

Entrepreneurship in Hospitality and Tourism : a global perspective.

2024-05-19T00:47:46Z

by Brookes, Maureen, author.
Call Number 647.94068 BRO
Publication Date 2015
Summary 'Entrepreneurship in Hospitality and Tourism: a global perspective' gives a new and definitive overview of the vital role and effective practice of entrepreneurship in one of the most dynamic industry sectors in the world. The highly qualified international team of contributors ensures a global perspective.
Format: Electronic Resources
Click here to view book

Symbiosis in Hospitality Management : The Five Keys.

2024-05-19T00:47:46Z

by Alatsas, Peter.
Call Number XX(311979.1)
Publication Date 2022
Format: Electronic Resources
Click here to view book

Strategic Hospitality Leadership [electronic resource] : The Asian Initiative

2024-05-19T00:47:46Z

by Smith, Russell Arthur.
Call Number 338.47915
Publication Date 2011
Summary Doing business in the tourism and hospitality scene in Asia can be very interesting and rewarding but also poses many challenges. Not many books have been written on the hospitality industry in Asia. Strategic Hospitality Leadership makes a useful contribution, providing the first specialized approach to the business of hospitality in Asia. The book is an invaluable resource of reference and insightful compendium by contributors who are the Cornell School of Administration's alumni, the Cornell-Nanyang Institute of Hospitality Management faculty, and members of its Joint Advisory Bo
Format: Electronic Resources
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Hospitality marketing [electronic resource] : principles and practice / David Bowie, Francis Buttle.

2024-05-19T00:47:46Z

by Bowie, David.
Call Number 647.0688 BOW
Publication Date 2012
Summary This introductory textbook shows you how to apply the principles of marketing within the hospitality industry. Written specifically for students taking marketing modules within a hospitality course it contains examples and case studies that show how ideas and concepts can be successfully applied to a real-life work situation. It emphasises topical issues such as sustainable marketing, corporate social responsibility and relationship marketing. It also describes the impact that the internet has had on both marketing and hospitality, using a variety of tools including a wide range of i
Format: Electronic Resources
Click here to view book

How could hospitality and tourism firms implement business practices? [electronic resource].

2024-05-19T00:47:46Z

by Douglas, Alexander.
Call Number 647.940688
Publication Date 2014
Summary This e-book addresses some of the ways of encouraging responsible hospitality and tourism business development and it provides a fascinating review of the advances occurring in both developed and developing economies.
Format: Electronic Resources
Click here to view book

Revenue management for hospitality and tourism [electronic resource].

2024-05-19T00:47:46Z

by Fyall, Alan.
Call Number 338.4791.0681 FYA
Publication Date 2013
Summary Written by leading academic and industry experts actively engaged in revenue management, research and teaching this is a new and original treatment of the whole field for students and professionals.
Format: Electronic Resources
Click here to view book

Profit Planning [electronic resource] : For Hospitality and Tourism

2024-05-19T00:47:46Z

by Harris, Peter.
Call Number XX(155979.1)
Publication Date 2011
Format: Electronic Resources
Click here to view book

Management Science in Hospitality and Tourism : Theory, Practice, and Applications.

2024-05-19T00:47:46Z

by Uysal, Muzaffer.
Call Number 647.94068
Publication Date 2016
Format: Electronic Resources
Click here to view book

Understanding the Misunderstood in Emergency, Hospital and Outpatient Care for Special Populations.

2024-05-19T00:47:46Z

by Barsky, Lili Loni.
Call Number 647.94068000000004
Publication Date 2020
Summary This powerful, high-yield guidebook sheds crucial light on a rapidly growing and yet underrepresented, vulnerable and unique population of individuals: those who are affected by one or more developmental disabilities.The first section provides background and lays out the medical disease associations and unique physical, emotional and mental characteristics potentially influencing the care of individuals with Down syndrome, cerebral palsy or an autism spectrum disorder. The book then proceeds to describe evidence-based strategies specific to first responders and ambulatory and inpatient healthcare providers, as well as special needs individuals, their family, and caregiver(s).This book serves as a critical reference guide, and provides illuminating background and key evidence-based strategies. With its compelling and essential lessons and thought-provoking imagery, it is a must-read for physicians, nurses, firefighters, EMTs, individuals with a disability and their families and caregivers alike.
Format: Electronic Resources
Click here to view book

Hospitality Security [electronic resource] : Managing Security in Today?s Hotel, Lodging, Entertainment, and Tourism Environment

2024-05-19T00:47:46Z

by Clifton, Darrell.
Call Number 647.94068
Publication Date 2012
Summary A security director must have knowledge of criminal and civil law, risk and personnel management, budgeting and finance, and a host of other areas in order to be effective. Hospitality Security: Managing Security in Today's Hotel, Lodging, Entertainment, and Tourism Environment provides experience-based, proven methods for preventing and resolving the challenges faced by today's hospitality practitioner.Designed for both novice security professionals and industry veterans in need of a reference, the book covers: Risk assessment, where threats and vulnerabilities are calculated with probabiliti
Format: Electronic Resources
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Cultural Issues in Tourism, Hospitality and Leisure in the Arab/Muslim world.

2024-05-19T00:47:46Z

by Zins, Andreas.
Call Number 338.4791
Publication Date 2015
Summary There has been a significant increase in the number of studies investigating cultural influences on consumer behavior in tourism, hospitality and leisure, particularly in Australia, the United States, Europe, and New Zealand. However, despite the tradition of rich culture and hospitality, despite the importance of tourism to the economies of Arab/Muslim countries, and despite the natural and cultural resources with which Arab/Muslim countries are divinely endowed, and despite the popularity of tourism in these countries, studies focusing on consumer behavior in hospitality, tourism and leisure in the Arab/Muslim countries as well as studies about the Arab/Muslim tourists are still sparse. This e-book aims to encourage research and stimulate academic discussion about tourism, hospitality and leisure issues in the Arab/Muslim world, with particular focus on consumer behavior.
Format: Electronic Resources
Click here to view book

The Origins of Hospitality and Tourism [electronic resource].

2024-05-19T00:47:46Z

by O'Gorman, Kevin D.
Call Number 338.4791 OGO
Publication Date 2010
Summary The Origins of Hospitality and Tourism is an exciting new text about the true origins of hospitality and tourism, identifying how an understanding the past can inform modern approaches to hospitality and tourism management.
Format: Electronic Resources
Click here to view book

Timeshare Resort Operations : A Guide to Management Practice / Randall Upchurch, Conrad Lashley.

2024-05-19T00:47:46Z

by Upchurch, Randall, author.
Call Number 647.94068 UPC
Publication Date 2011
Summary This book provides a complete overview of timeshare development and operation models. The authors take a comprehensive look at the present and future of this growing segment of the hospitality industry, including specialized approaches to marketing, human resources, service quality, finance, legal considerations and professional ethics. Timeshare, or vacation ownership, is a relatively recent leisure phenomenon. It emerged in the late 1950s as a way to secure extra capital resources to fund property expansion. Shareholders had the right to use these properties on a regular basis. Although arrangements have grown in complexity and variation, the model allows for customers to buy rights to use a property for a fixed time period each year. Timeshare arrangements have experienced rapid international growth particularly in the last fifteen to twenty years and are now an important vacation arrangement. Most of the world's major hotel and resort developers now operate timeshare properties. Firms like Marriott, Hilton, Hyatt, Disney and Ramada have brought a new formality and legitimacy to timeshare development and operation.
Format: Electronic Resources
Click here to view book

Profit planning [electronic resource] : for hospitality and tourism / Peter Harris.

2024-05-19T00:47:46Z

by Harris, Peter.
Call Number 647.94068 HAR
Publication Date 2013
Summary A complete guide to using key managerial accounting techniques for planning, controlling and improving profitability at the business property level - the "cutting-edge" of routine decision making. Extended edition now includes a major new section Step-by-Step: Quantitative analysis of cost functions in hotels & restaurants.
Format: Electronic Resources
Click here to view ebook

Strategic management for tourism, hospitality and events [electronic resource] / Nigel Evans.

2024-05-19T00:47:46Z

by Evans, Nigel.
Call Number 647.94068 EVA
Publication Date 2015
Summary Strategic Management for Tourism, Hospitality and Events is the must-have text for students approaching this subject for the first time. It introduces students to fundamental strategic management principles in a Tourism, Hospitality and Events context and brings theory to life by integrating a host of industry-based case studies and examples throughout.Among the new features and topics included in this edition are:Extended coverage to Hospitality and Events to reflect the increasing need and importance of a combined sector approach to strategyNew international Tourism, Hospitality and Events c
Format: Electronic Resources
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Routledge Handbook of Hospitality Marketing / edited by Dogan Gursoy.

2024-05-19T00:47:46Z

by Gursoy, Dogan, editor.
Call Number 647.940688 ROU
Publication Date 2017
Format: Electronic Resources
Click here to view book

Overcoming Obstacles to Peace : Local Factors in Nation-Building.

2024-05-19T00:47:46Z

by Dobbins, James.
Call Number 327.172
Publication Date 2013
Summary Following on a series of RAND Corporation studies of nation-building, this monograph analyzes the impediments that local conditions pose to successful outcomes in these interventions. It examines how external actors and local leaders in a variety of societies modified or worked around those conditions to promote enduring peace.
Format: Electronic Resources
Click here to view book

Social media marketing in tourism and hospitality [electronic resource] / Roberta Minazzi.

2024-05-19T00:47:46Z

by Minazzi, Roberta.
Call Number 338.4791 MIN
Publication Date 2014
Summary This book describes ongoing developments in social media within the tourism and hospitality sector, highlighting impacts on both the demand and the supply side. It offers a combination of theory and practice, with discussion of real-life business experiences. The book is divided into three parts, the first of which provides an overview of recent trends in social media and user-generated content, clarifies concepts that are often used in an overlapping way and examines the "digitization of word of mouth" via online networks. The second part analyzes the impacts that social media can have on
Format: Electronic Resources
Click here to view book

The Sharing Economy : Implications for the Future of Hospitality and Tourism.

2024-05-19T00:47:46Z

by Okumus, Fevzi, author.
Call Number 647.94068 OKU
Publication Date 2017
Format: Electronic Resources
Click here to view book

Applying partial least squares in tourism and hospitality research / editors: Faizan Ali, S. Mostafa Rasoolimanesh, Cihan Cobanoglu.

2024-05-19T00:47:46Z

by Ali, Faizan, editor.
Call Number 647.9407 23
Publication Date 2019
Summary Ten chapters discuss key aspects of advanced PLS analysis and its practical applications, covering new guidelines and improvements in the use of PLS-PM as well as various individual topics.
Format: Electronic Resources
Click here to view

Hospitality and Tourism [electronic resource] : Synergizing Creativity and Innovation in Research

2024-05-19T00:47:46Z

by Sumarjan, Norzuwana.
Call Number XX(158488.1)
Publication Date 2013
Summary Hospitality and tourism managementSustainable approach of fishing tourism in Kenyir Lake M.A. Alias, N.A. Ahmad, M.A. Ahmad & F.H. Muhammad SafriAn overview of Yield Management practices among the front office employees in five-star hotels D.A.A. Mohd Asri & N. SumarjanWork motivation and job satisfaction of middle level management at five-star hotels in Kuala Lumpur M.F. NurDalila, S.M. Radzi & Z. OthmanCorporate Social Responsibility (CSR) activities, brand image and hotel guest retention N.Z. Othman & M.A. Hemdi
Format: Electronic Resources
Click here to view book

Food and wine events in Europe [electronic resource] : a stakeholder approach / edited by Alessio Cavicchi and Cristina Santini.

2024-05-19T00:47:46Z

by Cavicchi, Alessio
Call Number 338.4766320094 FOO
Publication Date 2014
Summary Food and wine events have gained popularity internationally. Their importance in local economic development has grown, especially in Europe, as they are seen as a source of income for local economic systems, a way for creating new job positions and effective tools for promoting and increasing typical product awareness and demand.This book for the first time illustrates the positive and negative impacts of food and wine events from a stakeholder perspective by highlighting several critical aspects such as: (1) advantages and disadvantages of food and wine events; (2) best practice adoption for
Format: Electronic Resources
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Field guide to case study research in tourism, hospitality and leisure [electronic resource] / edited by Kenneth F. Hyde, Chris Ryan, Arch G. Woodside.

2024-05-19T00:47:46Z

by Hyde, Kenneth F.
Call Number 338.4791 23
Publication Date 2012
Summary This field guide provides methods and studies on how-to-do case study research in natural settings. A truly international guide, this text is ideal for those studying and conducting case study research in tourism, hospitality and leisure disciplines. It provides a comprehensive and practical account of how to describe, explain and predict both individual and group case behavior, at the same time explaining behavior among a set of cases relevant to a specific context. This guide embraces and extends Herbert Simon's (Nobel Prize in Economics recipient) insight that a decision results from the conjoining two antecedents in human behavior: cognitive processing of an individual or group and a given context or problem framing. Divided into six parts, this guide includes chapters on: analysis of texts; how-to-do executive interviews; field interviewing in international contexts; stakeholder participatory research; researching indigenous and marginal peoples; and cross-case analysis. The chapters increase skills and understanding of culture, tourism, and hospitality behavior through analysis of the four principle objectives of case study research: accomplishing accuracy; achieving generality; reporting complexity and broad coverage; and achieving impact for improving the individual condition, client, and/or society.
Format: Electronic Resources
Click here to view

Business Environment.

2024-05-19T00:47:46Z

by Cherunilam, Francis.
Call Number 658
Publication Date 2009
Summary This book has been prepared in accordance with the syllabus of the MBA course .
Format: Electronic Resources
Click here to view book

Talent management in hospitality and tourism / edited by Susan Horner.

2024-05-19T00:47:46Z

by Horner, Susan, editor.
Call Number 647.940683 TAL
Publication Date 2017
Format: Electronic Resources
Click here to view book

Caribbean tourism : people, service and hospitality / edited by Chandana Jayawardena.

2024-05-19T00:47:46Z

by Jayawardena, Chandana.
Call Number 338.47917290453 22
Publication Date 2005
Format: Electronic Resources
Click here to view

Issues in Hospitality, Travel, and Tourism [electronic resource].

2024-05-19T00:47:46Z

by Acton, Q. Ashton.
Call Number 647.940285
Publication Date 2012
Format: Electronic Resources
Click here to view book

Hotel marketing [electronic resource] / S.M. Jha.

2024-05-19T00:47:46Z

by Jha, S.M.
Call Number 647.950688 JHA
Publication Date 2009
Format: Electronic Resources
Click here to view book

Human Resource Management in a Hospitality Environment :

2024-05-19T00:47:46Z

by Chesser, Jerald.
Call Number 647.940683 CHE
Publication Date 2016
Format: Electronic Resources
Click here to view book

Hospitality [electronic resource].

2024-05-19T00:47:46Z

by Hall, Kirsten.
Call Number 647.94023
Publication Date 2010
Summary A career in hospitality can be both challenging and rewarding, but it is hardly ever boring. Workers in this field must be service-oriented and enjoy working with people. Although hospitality jobs are affected by the ups and downs of the economy, travel is commonplace in modern society and essential for many businesses, contributing to steady opportunities for hospitality workers. Hospitality looks at three core sectors of this industry: lodging, restaurants, and gaming. It explains how these businesses work, what opportunities they provide, and what it takes to succeed. Written in clear, accessible language, this new resource covers the full scope of hospitality careers, including tips for success, an in-depth glossary, and current and future trends.
Format: Electronic Resources
Click here to view book

Handbook of human resource management in the tourism and hospitality industries / edited by Ronald J. Burke, Julia Christensen Hughes.

2024-05-19T00:47:46Z

by Burke, Ronald J., editor.
Call Number 338.4791 HAN
Publication Date 2018
Format: Electronic Resources
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Careers in Hospitality and Tourism [electronic resource].

2024-05-19T00:47:46Z

by Shally-Jensen, Michael.
Call Number 647.94
Publication Date 2014
Format: Electronic Resources
Click here to view book

Managing Hospitality Experiences.

2024-05-19T00:47:46Z

by Kenyon, Alexandra.
Call Number 338.4791
Publication Date 2020
Summary This new textbook provides a full and detailed insight into the ways in which experiences are designed and delivered. It covers management issues such as marketing, human resources, operations, quality management, facilities management, project management, and strategy, and is supported throughout by pedagogic features and case studies.
Format: Electronic Resources
Click here to view book

Career Opportunities in Travel and Hospitality [electronic resource].

2024-05-19T00:47:46Z

by Publishing, Infobase.
Call Number 910.23
Publication Date 2010
Summary Whether you want to spend your days outside leading tours or in the kitchen preparing delicious meals for customers, the travel and hospitality industries offer a diverse array of career opportunities.
Format: Electronic Resources
Click here to view book http://angliss.eblib.com.au/patron/FullRecord.aspx?p=540011

WJEC Level 1/2 Vocational Award in Hospitality and Catering.

2024-05-19T00:47:46Z

by Saunder, Bev.
Call Number 647.94076
Publication Date 2022
Summary Inspire your students to develop their knowledge of the hospitality and catering industry and improve their cooking skills with this new textbook from the UK's Number 1 Hospitality & Catering publisher*. This textbook combines easily digestible content with engaging activities and exam-style questions to help students develop the knowledge, skills and exam technique they need for units 1 and 2 of the updated qualification (for first teaching September 2022). - Introduce each topic with clear summaries and keyword definitions presented in an easily digestible format - Reinforce understanding with 'Knowledge check' questions and scaffolded activities - Improve confidence with guidance on even the most complex practical skills - Prepare for assessment with exam-style questions and mock controlled assessment activities alongside expert guidance from authors Bev Saunder and Yvonne Mackey - Explore what it's like to work in the vibrant hospitality and catering industry from a range of business case studies *according to Nielsen sales data.
Format: Electronic Resources
Click here to view book

Hospitality Experience / Frans Melissen [and 3 others], editors.

2024-05-19T00:47:46Z

by Melissen, Frans
Call Number 647.94068 HOS
Publication Date 2015
Format: Electronic Resources
Click here to view book

Human Resource Management in the Hotel and Catering Industry.

2024-05-19T00:47:46Z

by Boella, M. J. (Michael John), author.
Call Number 647.940683 BOE
Publication Date 2017
Format: Electronic Resources
Click here to view book

Knowledge Sharing and Quality Assurance in Hospitality and Tourism [electronic resource].

2024-05-19T00:47:46Z

by Scott, Noel.
Call Number TX911.3 .Q34 K66
Publication Date 2013
Summary Learn both theory and practice of knowledge managementSir Francis Bacon once wrote, ?Knowledge is power.? Knowledge Sharing and Quality Assurance in Hospitality and Tourism provides strategies to grab that power and the competitive edge in the tourism industry through knowledge management (KM) and quality assurance. Leading tourism and hospitality experts offer the latest theory and practical frameworks to expand the knowledge needed for creating and maintaining success at destinations around the world. Each cogent chapter provides fresh directions for future research and the creat
Format: Electronic Resources
Click here to view book

Prejudice and Discrimination in Hotels, Restaurants and Bars / edited by Conrad Lashley.

2024-05-19T00:47:46Z

by Lashley, Conrad, editor.
Call Number 647.940683 PRE
Publication Date 2022
Summary Presenting expert-led discussion of a range of themes and topics, Prejudice and Discrimination in Hotels, Restaurants and Bars explores the rigidities that restrict recruitment into frontline job roles in hotels restaurants and bars. Despite decades of legislation banning gender and racial discrimination in most service economies, selecting the 'right person for the job' in practice results in some applicants appearing to be 'more right' than others. This book makes a unique contribution to the study of hospitality management practices that define, both consciously and unconsciously, recruits' appearance and behaviours that inevitably include some, and exclude others, from being selected for the job concerned. Dealing primarily with social class, gender and race, the issues discussed in the book are of international interest and authors are drawn from both the Northern and Southern hemisphere. This book will be of great interest to both upper-level students and researchers of hospitality management and human resource management, as well as wider social science communities, such as scholars of sociology, anthropology, industrial relations, human resource studies and personnel management.
Format: Electronic Resources
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Hospitality Supervision and Leadership Level 3 [electronic resource].

2024-05-19T00:47:46Z

by Paskins, Patricia.
Call Number 338.4791068
Publication Date 2015
Summary Prepare for assessment and master the skills and knowledge you need to succeed as a hospitality and catering supervisor with this support resource. Covering all of the latest mandatory and most popular optional units, with a strong focus on preparation for assessment, this will be an essential resource for anyone working towards the Level 3 NVQ Diploma in Hospitality Supervision and Leadership, whether in college or in the workplace. It also provides support for those completing the Hospitality Supervision and Leadership apprenticeship. - Provides all of the essential knowledge and skills any
Format: Electronic Resources
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Disaster Planning and Preparedness in the Hotel Industry.

2024-05-19T00:47:46Z

by Albattat, Ahmad Rasmi.
Call Number 658.477
Publication Date 2019
Summary By identifying major emergencies that have occurred in the hotel industry; investigating hotels' preparation for emergencies in the past; and exploring how hotels manage and overcome such emergencies; this book will increase the awareness of emergency managers on how to manage and overcome the impact of emergencies in the hospitality industry.
Format: Electronic Resources
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Network analysis and tourism [electronic resource] : from theory to practice / Noel Scott, Rodolfo Baggio, Chris Cooper.

2024-05-19T00:47:46Z

by Scott, Noel, 1958-
Call Number 338.4791 SCO
Publication Date 2008
Summary Provides a comprehensive review of the contribution of network analysis to the understanding of tourism destinations and organizations. This work discusses both the theoretical and methodological underpinnings of network analysis and then illustrates the relevance of this approach in a series of tourism applications.
Format: Electronic Resources
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Customer service for tourism and hospitality [electronic resource] / Simon Hudson, Louise Hudson.

2024-05-19T00:47:46Z

by Hudson, Simon
Call Number 647.94068 HUD
Publication Date 2012
Summary Provides the 'whys' and 'hows'of customer service. Easy to read, very current, and full of references to all the latest research. Chapters cover financial and behavioural consequences of customer service, consumer trends, developing and maintaining a service culture, managing service encounters, CRM and much more.
Format: Electronic Resources
Click here to view book Click here to view book

Sustainable Hospitality and Tourism as Motors for Development [electronic resource] : Case Studies from Developing Regions of the World

2024-05-19T00:47:46Z

by Legrand, Willy.
Call Number 338.4791091724
Publication Date 2012
Summary It is now widely agreed that the climate is changing, global resources are diminishing and biodiversity is suffering. Developing countries - many of them considered by the World Tourism Organization to be 'Top Emerging Tourism Destinations' (UNWTO, 2009) - are already suffering the full frontal effect of environmental degradation. The challenge for developing countries is a triple-edged sword, how can economic prosperity be achieved without the perpetual depletion of nature's reserves, the destruction of rural habitat and the dislocation of traditional societies? Many emerging nations are l
Format: Electronic Resources
Click here to view book

Leisure and hospitality business. [electronic resource].

2024-05-19T00:47:46Z

Call Number ELECTRONIC RESOURCE
Format: Electronic Resources
Full text available: 2000-10-19 - Available via InfoTrac to William Angliss of Institute of TAFE users only. Click here to access electronic journal.

Case Based Research in Tourism, Travel, Hospitality and Events / edited by Marianna Sigala [and 3 others].

2024-05-19T00:47:46Z

by Sigala, Marianna, editor.
Call Number 338.4791 CAS
Publication Date 2022
Format: Electronic Resources
Click here to view book

Humanistic Perspectives in Hospitality and Tourism, Volume II : CSR and Person-Centred Care.

2024-05-19T00:47:46Z

by Ogunyemi, Kemi.
Call Number 338.4791068
Publication Date 2022
Format: Electronic Resources
Click here to view book

Peer to Peer Accommodation Networks : An Examination.

2024-05-19T00:47:46Z

by Dolnicar, Sara.
Call Number 647.94
Publication Date 2017
Summary The first book to present a new conceptual framework which offers an initial explanation for the continuing and rapid success of such 'disruptive innovators' and their effects on the international hospitality industry. It discusses all the hot topics in this area, with a specific focus on Airbnb, in the international context.
Format: Electronic Resources
Click here to view book

The road to tourism : skills for the new professional / Vivienne O'Shannessy, Dean Minett, Geoff Hyde.

2024-05-19T00:47:46Z

by O'Shannessy, Vivienne, 1962-
Call Number 338.4791 OSH
Publication Date 2009 2008
Summary This publication uses real world industry examples to strengthen its applicability. From working with colleagues to communicating with people from other cultures, this text takes you step by step through all the duties you may be required to perform and the underpinning knowledge you will need in your career.
Format: Electronic Resources

What marketing strategy for destinations with a negative image?.

2024-05-19T00:47:46Z

by Seraphin, Hugues.
Call Number 910.688
Publication Date 2017
Format: Electronic Resources
Click here to view book

Multi-Media Research and the Consumption of Popular Culture.

2024-05-19T00:47:46Z

by Caldwell, Marylouise.
Call Number 259.23
Publication Date 2011
Summary This e-book breaks new ground by highlighting the important but yet to be fully acknowledged role of multi-media research in conveying significant information about the consumption of popular culture and tourist pursuits. The research topics encompass the use of music, dance, and photography amongst others to discuss aspects of popular culture.
Format: Electronic Resources
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Strategic managerial accounting [electronic resource] : hospitality, tourism & events applications / Tracy Jones ... [et al.]

2024-05-19T00:47:46Z

Call Number 647.940681 STR
Publication Date 2012
Summary This text explores the nature of these industry sectors and how these impact on the strategic managerial accounting (SMA) tools used by decision makers in the industry. Formerly known as Managerial Accounting in the Hospitality Industry by Harris and Hazzard, this new edition builds on this successful and well known text.
Format: Electronic Resources
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Service Excellence in Tourism and Hospitality : Insights from Asia.

2024-05-19T00:47:46Z

by Thirumaran, K., ditor.
Call Number XX(296654.1)
Publication Date 2021
Summary Service operations management in the tourism and hospitality industry requires a high level of coordination, communication and facilitation to satisfy visitors. In all of these activities, service excellence means a lot to visitors in terms of their experience, and to the business it means repeat customers and word-of-mouth marketing. Based on fresh empirical evidence from the field, this book captures the different approaches and challenges to service excellence in the Asian tourism and hospitality industry. Focusing on hotels, attractions, transport providers and other segments in tourism and hospitality, this book presents new case studies underlining and detailing global and local travel industry practices. The book is meant as a reference and supplementary reading for students, researchers and industry practitioners.
Format: Electronic Resources
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Commercial Homes in Tourism [electronic resource] : An International Perspective

2024-05-19T00:47:46Z

by Lynch, Paul.
Call Number 338.4
Publication Date 2009
Summary This is the first book to give recognition to this distinct, economically important and expanding form of tourism business by, bringing together recent and international research on this common form of commercial tourism accommodation.
Format: Electronic Resources
Click here to view book

Hospitality jobs online [electronic resource].

2024-05-19T00:47:46Z

by Hospitality Online Inc.
Call Number ELECTRONIC RESOURCE
Publication Date 2024 2023 2022 2021 2020
Summary List jobs in the hospitality industry and provides other resources for job seekers such as a resume builder.
Format: Electronic Resources
Click here to view internet resource.

Taking the Heat : Women Chefs and Gender Inequality in the Professional Kitchen / Deborah Harris and Patti Giuffre.

2024-05-19T00:47:46Z

by Harris, Deborah Ann, author.
Call Number 305.4364151 HAR
Publication Date 2015
Summary A number of recent books, magazines, and television programs have emerged that promise to take viewers inside the exciting world of professional chefs. While media suggest that the occupation is undergoing a transformation, one thing remains clear: being a chef is a decidedly male-dominated job. Taking the Heat examines how the world of professional chefs is gendered, what conditions have led to this gender segregation, and how women chefs feel about their work in relation to men.
Format: Electronic Resources
Click here to view book

Human Resource Practice System in Malaysian Five-Star Hotels.

2024-05-19T00:47:46Z

by Ahmad, Rozila.
Call Number XX(306131.1)
Publication Date 2014
Format: Electronic Resources
Click here to view book

Strategic management for hospitality and tourism / Fevzi Okumus, Levent Altinay, Prakash Chathoth.

2024-05-19T00:47:46Z

by Okumus, Fevzi
Call Number 647.94068 OKU
Publication Date 2010
Summary Strategic Management in the International Hospitality Industry: content and process, is a vital text for all those studying cutting edge theories and views on strategic management. Unlike others textbooks in this area, it goes further than merely contextualising strategic management for hospitality and tourism, and avoids using a prescriptive, or descriptive approach. It looks instead, at the latest in strategic thinking and theories, and provides critical and analytical discussion as to how and if these models and theories can be applied to the industry, within specific contexts such as culture, profit and non-profit organisations. Key features: Cutting edge approach: applies advance and recent strategic management views into tourism and hospitality field. Critical treatment: provides critical discussions about whether and how strategic models/theories can be applied into the hospitality and tourism field. Sensitive to specific contexts: As the tourism and hospitality industry has become one of the largest industries worldwide, discusses how strategic management concepts can be applied in different cultures and profit and non-profit tourism organizations. With supporting case studies related to the strategy content, context and process, from international industries such as, Radisson, McDonalds, Carnival Cruiselines and Disney, this text consist of five main sections: introduction, strategy content, strategy context, strategy process and cases. Each of the chapters within these sections has a thorough pedagogic structure consisting of a bulleted introduction, examples and vignettes, discussions points, exercises, case studies and further reading and web sites. Strategic Management in the International Hospitality and Tourism Industry: content and process also provides online support material for tutors and students, in the form of guidelines for instructors on how to use the textbook, PowerPoint presentations and case studies plus additional exercises and web links for students. * Comprehensive coverage of both traditional and contemporary perspectives within strategic management in the applied context of the international hospitality and tourism industry. * Critical discussions about whether and how strategic models/theories can be applied into the hospitality and tourism field. * Up-to-date case studies related to the strategy content, context and process from an international overview, including Carnival Cruiselines, Four Seasons Regent Hotels, Disney and McDonalds.
Format: Electronic Resources

The Analytic Hospitality Executive : Implementing Data Analytics in Hotels and Casinos.

2024-05-19T00:47:46Z

by McGuire, Kelly.
Call Number 647.94068000000004
Publication Date 2016
Format: Electronic Resources
Click here to view book

Journal of hospitality, leisure, sport & tourism education.

2024-05-19T00:47:46Z

Call Number E-RESOURCE
Publication Date 2002
Format: Electronic Resources
Click here to access journal online

Consumer behavior in tourism and hospitality research / edited by Alain Decrop, University of Namur, Belgium, Arch G. Woodside, Curtin University, Australia.

2024-05-19T00:47:46Z

by Decrop, Alain, editor.
Call Number 640.7 23
Publication Date 2017
Summary The chapters in this volume provide tools and evidence useful for deep understanding of tourists' buying, consumption, and being through examinations of consumers' self-descriptions of personal markers of their trip configurations.
Format: Electronic Resources
Click here to view

Innovation in Hospitality Education : Anticipating the Educational Needs of a Changing Profession.

2024-05-19T00:47:46Z

by Oskam, Jeroen A.
Call Number 647.94071 OSK
Publication Date 2017
Format: Electronic Resources
Click here to view book

Medical Travel Brand Management : Success Strategies for Hospitality Bridging Healthcare (H2H).

2024-05-19T00:47:46Z

by DeMicco, Frederick J.
Call Number 362.1
Publication Date 2022
Summary Explores medical tourism in depth from a medical and hospitality operational management perspective. With the inclusion of case studies, it discusses why patients/tourists decide to travel for care, professional facilitators, countries and medical disciplines, hotel and spa designs, careers in medical tourism, etc.
Format: Electronic Resources
Click here to view book

The study of food, tourism, hospitality, and events : 21st-century approaches / Sue Beeton, Alison Morrison, editors.

2024-05-19T00:47:46Z

by Beeton, Sue, editor.
Call Number 647.940711 STU
Publication Date 2019
Format: Electronic Resources
Click to View

Tourism and Service Management.

2024-05-19T00:47:46Z

by Solnet, David.
Call Number 338.4791
Publication Date 2011
Format: Electronic Resources
Click here to view book

The Nature and Future of Tourism : A Post-COVID-19 Context.

2024-05-19T00:47:46Z

by Korstanje, Maximiliano E.
Call Number 338.4791
Publication Date 2022
Format: Electronic Resources
Click here to view book

Class acts [electronic resource] : service and inequality in luxury hotels / Rachel Sherman.

2024-05-19T00:47:46Z

by Sherman, Rachel, 1970-
Call Number 647.94068 22
Publication Date 2007
Summary Going behind the scenes in two urban luxury hotels, this study gives a picture of the workers who care for and cater to wealthy guests by providing seemingly unlimited personal attention. Drawing on interviews and ethnographic research in a range of hotel jobs, it analyses what exactly luxury service consists of.
Format: Electronic Resources
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Pocket Guide for Hospitality Managers.

2024-05-19T00:47:46Z

by Lashley, Conrad.
Call Number 647.94068000000004
Publication Date 2020
Format: Electronic Resources
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COVID-19 and the Tourism Industry : Sustainability, Resilience and New Directions.

2024-05-19T00:47:46Z

by Sharma, Anukrati.
Call Number 338.4791
Publication Date 2022
Format: Electronic Resources
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Tourism social media [electronic resource] : transformations in identity, community and culture / Ana María Munar, Szilvia Gyimóthy, Liping Cai.

2024-05-19T00:47:46Z

by Munar, Ana María.
Call Number 338.4791 23
Publication Date 2013
Summary This volume addresses the transformative power of tourism social media and offers novel theoretical and methodological approaches to its academic investigation. Acknowledging the collective value creation mechanisms of new media, the authors explore how technology nurtures, augments and modifies social or commercial interactions in tourism.
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Youth Employment in Tourism and Hospitality.

2024-05-19T00:47:46Z

by Walmsley, Andreas.
Call Number 331.34137
Publication Date 2015
Summary This important new book gives the first comprehensive overview of key concepts, theories and knowledge relating to youth employment in the Tourism sector.
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International Encyclopedia of Hospitality Management [electronic resource].

2024-05-19T00:47:46Z

by Pizam, Abraham.
Call Number 647.94
Publication Date 2012
Summary The International Encyclopedia of Hospitality Management covers all of the relevant issues in the field of hospitality management from both a sectoral level:* Lodging* Restaurants* Clubs* Time-share* ConventionsAs well as a functional one: * Accounting & finance* Marketing* Human resources* Information technology* Facilities management Its u
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Domestic Tourism and Hospitality Management : Issues, Scope, and Challenges amid the COVID-19 Pandemic.

2024-05-19T00:47:46Z

by Batabyal, Debasish.
Call Number 338.4791
Publication Date 2022
Summary Discusses "new normal" trends, issues, and challenges of tourism and hospitality management and practices from the perspective of the COVID-19 pandemic. It features empirical contemporary research and case studies that incorporate a bottom-up approach from survival to revival of the travel.
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Services Management [electronic resource].

2024-05-19T00:47:46Z

by Krishna, D.S. Gopala.
Call Number XX(155978.1)
Publication Date 2009
Format: Electronic Resources
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Emerging Transformations in Tourism and Hospitality.

2024-05-19T00:47:46Z

by Farmaki, Anna, author.
Call Number 338.4791 FAR
Publication Date 2021
Format: Electronic Resources
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Summary of Leigh Gallagher's The Airbnb Story.

2024-05-19T00:47:46Z

by Media, IRB.
Call Number 647.94000000000005
Publication Date 2022
Format: Electronic Resources
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Tourism Supply Chain Management [electronic resource].

2024-05-19T00:47:46Z

by Song, Haiyan.
Call Number 910.687
Publication Date 2011
Summary Fierce global competition in the tourism industry is now focused on integral parts of supply chains rather than on individual firms. The highly competitive environment has forced tourism firms to look for ways to enhance their competitive advantage. Tourism products are often viewed by consumers as a value-added chain of different service components and identifying ways to effectively manage the interrelated tourism business operations will enable tourism firms to better meet customer needs and accomplish business goals thus maintaining competitive advantage over their equally efficient rivals
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Technological advances in hospitality [electronic resource] / guest editor Dr. Brendan T. Chen.

2024-05-19T00:47:46Z

by Chen, Brendan T.
Call Number 647.940285 TEC
Publication Date 2015
Summary This ebook is prepared from the research works presented at the 3rd Advances in Hospitality and Tourism Marketing and Management Conference (AHTMMC). It presents works focusing on technology (e.g., blogs, GPS), innovation, and innovative forms of tourism (e.g., nostalgic tourism).
Format: Electronic Resources
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Hotel Law [electronic resource] : Transactions, Management and Franchising

2024-05-19T00:47:46Z

by Migdal, Nelson.
Call Number 343.7307864794
Publication Date 2015
Summary Hotel Law, Transactions, Management and Franchising presents a practical guide to the issues that face lawyers and industry leaders working in the hospitality field. It aims to develop the reader's understanding of the acquisition process and the complex relationships in management and franchise deals that dominate the hotel industry.This text is written primarily as a desktop reference for legal practitioners working in the hotel law field and is also suitable for students studying towards hotel and hospitality careers both at an undergraduate and law school or graduate level. The highly expe
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Travel and Tourism Public Relations : An Introductory Guide for Hospitality Managers.

2024-05-19T00:47:46Z

by Deuschl, Dennis.
Call Number 659.293384791
Publication Date 2011
Summary The opening chapter explains the recent growth of industry PR, and travel & tourism news coverage which today focuses on the considerable economic benefits of the industry. Additionally, it reviews the leading news media that covers the industry, the primary PR tools and audiences, and details the factors leading to PR's new prominence across the industry. It also provides informative sidebars with lists of key industry print media, top travel agencies, plus a Travel Industry Association of America case study of a post-9/11/2001 campaign to restore American confidence in travelling. It also includes a composite definition of PR, and tells how PR is a discipline distinctively different from publicity, propaganda, advertising, and marketing. The author notes how, over the past decade due to economic conditions, PR in many cases has been integrated with marketing communications and played an important role in both strategic and tactical marketing activities. Following this overview, the ensuing five chapters examine communications model specifics that are of special importance to the industry's major sectors: hotels/lodging establishments; restaurants; tourist attractions/destinations; and transportation services. Each of these sectors have their own special messages, PR tools, and audiences. For example, meeting planners and travel agents are of most importance to hotels, while travel agents are of little importance to airlines and restaurants. Also included is a chapter about what travel employers should understand about PR The chapters will be followed by appendices that will include: The top 30 U.S. Travel & Tourism Professional/Trade Associations; and the Leading U.S. Travel & Tourism Universities.
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The Good Company : Sustainability in Hospitality, Tourism, and Wine / RObert Girling, Heather Gordy, Pamela Lanier.

2024-05-19T00:47:46Z

by Girling, Robert Henriques, author.
Call Number 338.4791068 GIR
Publication Date 2015
Summary The Good Company tells the stories of over 30 inspiring companies around the world that are among the ethical leaders in the industry. The broad positive message is encouraging and enervating; each of the companies seeks to live up to the highest standard. The authors tell the steps they have taken and what has motivated them or enabled them to pursue such noble aims.
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Field Guides to Finding a New Career : Food and Culinary Arts.

2024-05-19T00:47:46Z

by Mondschein, Ken.
Call Number 647.95023
Publication Date 2009
Format: Electronic Resources
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Chocolates on the Pillow Aren't Enough : Reinventing The Customer Experience.

2024-05-19T00:47:46Z

by Tisch, Jonathan.
Call Number 647.94068
Publication Date 2007
Summary Praise for Chocolates on the Pillow Aren't Enough "Jonathan recognizes that in today's Internet-fed, savvy-consumer world, it is the people-to-people connections, regardless of price point, that differentiate a customer's experience. Gimmicks come and go, but without sincere and caring people delivering the overall experience, from start to finish, well, it's true--chocolates on the pillow are not enough. A great read!" -David Neeleman, founder and CEO, JetBlue Airways Corporation "If you don't work for your customer, you're not doing your job. Who better to turn to for lessons in great customer experiences than Jonathan Tisch? He has long been one of the most respected leaders in travel and hospitality, and when it comes to treating all customers like guests, to put it simply, he gets it. And then some." -Millard S. Drexler, Chairman and CEO, J. Crew Group "What brings customers back to my restaurants? Why do viewers watch my TV show? It's more than Bam! It's delivering a kicked-up customer experience. Tisch is the guy who knows how to do this best. His book gives the inside scoop on how to excite your customers and bring 'em back for more." -Emeril Lagasse "Attention to detail, passion, and dedication are a few of the things that made me successful as an athlete. Jonathan knows that by doing the same in business, you maximize the customer's experience and outscore the competition." -Tiki Barber.
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Responsible Serving of Alcoholic Beverages [electronic resource] : Complete Staff Training Course for Bars, Restaurants and Caterers

2024-05-19T00:47:46Z

by Dugan, Beth.
Call Number 647.95068
Publication Date 2013
Summary This book incorporates the legalities and responsibilities of serving alcohol either behind a bar, at a table, or at an off-premise function. Alcohol sales are an important source of revenue for many establishments. However establishments may face the potential for civil and criminal liability should one of your customers become intoxicated and cause damage to themselves, others or property. Good management and employee training is the key to preventing these problems before they become an issue. The Responsible Serving of Alcoholic beverages training course provides management and liquor service staff with the knowledge and awareness necessary to responsibly serve alcohol in licensed premises.
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How Should Niagara Region Respond to the Challenges it Faces and Find Solutions to Preserve and Develop its Tourism Industry? [electronic resource] : How Should Niagara Region Respond to the Challenges it Faces and Find Solutions to Preserve and Develop its Tourism Industry

2024-05-19T00:47:46Z

by Jayawardena, Dr Chandana.
Call Number 974.798
Publication Date 2008
Summary The purpose of this e-book is to provide a backdrop to tourism challenges and solutions in the Niagara Region, and to present the key points discussed during the 2007 WHATT roundtable discussion in the Niagara Region, Canada. The rationale for the e-book is that the private sector and academia must work together in identifying the root causes for key problems and then find practical solutions. Often it is the public sector that leads this process, but it was felt that the private sector and academia should become proactive in finding practical solutions.
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Experiential Learning Exercises for Tourism and Hospitality Executive Training [electronic resource].

2024-05-19T00:47:46Z

by Woodside, Arch.
Call Number 338.479105
Publication Date 2007
Summary The seven executive training exercises in tourism in this e-book form an important step towards developing a library of executive training exercises with solutions in tourism management. While in real-life problems and opportunities do not come with an explicit list of options to select from, the view adopted in developing these training exercises is that creating tourism management stories describing dilemmas with explicit options is a useful learning method located between lecturing and learning from case study without explicit options. The novice benefits from considering a list of explicit
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Hotel Secrets : A Cautionary Tale of Hope and Hospitality.

2024-05-19T00:47:46Z

by Pope, Harry.
Call Number 647.94068
Publication Date 2019
Summary Harry was happily running a risk-free seaside Bed & Breakfast when a good friend approached him. "How do you fancy joining forces on a much larger hotel?" he was asked.So what would YOU do?The two friends and their wives bought a beautiful 28-bedroom hotel by the English seaside... but not all was as it seemed. Their new partner was a Californian businessman who gave the appearance of being wealthy and successful - a large house close to the Pacific Ocean and always travelling first class. But was there substance behind the show?Harry had invested all his savings - he'd gone for broke... literally. But when the cracks starting appearing - in more senses than one - he wondered if he'd ever make it out of the experience with his life intact, let alone his money.Hotel Secrets takes you through the two years of ups and downs; the trials and tribulations of friends coming to terms with frailties of human nature whilst trying to keep afloat in a cut-throat business world. You'll get to s.
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Pompeii, Herculaneum, Vesuvius and the Campi Flegrei, Italy : Frommer's ShortCuts.

2024-05-19T00:47:46Z

by ShortCuts, Frommer's.
Call Number 914.5730493
Publication Date 2012
Summary Frommer's ShortCuts give you exactly what you need for your trip to Pompeii, Herculaneum, Vesuvius & the Campi Flegrei, Italy-and no more. In this ebook, you'll get the same expert advice that you'll find in all Frommer's guides, from candid reviews and detailed maps to insider tips from our local authors. Plus, we've added planning and background information as well as our signature "Best of" features. This Frommer's ShortCuts to Pompeii, Herculaneum, Vesuvius & the Campi Flegrei, Italy includes: Herculaneum, Pompeii, Oplontis, Boscoreale, Vesuvius, and the Phlegrean Fields. Search for more Frommer's ShortCuts. Mix and match the exact destinations you need for your trip, and create your own Frommer's ShortCuts collection.
Format: Electronic Resources
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Blockchain for Tourism and Hospitality Industries.

2024-05-19T00:47:46Z

by Onder, Irem.
Call Number 070.573
Publication Date 2023
Format: Electronic Resources
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Australian journal of hospitality management. [electronic resource].

2024-05-19T00:47:46Z

Call Number ELECTRONIC RESOURCE
Publication Date 2024
Format: Electronic Resources
Full text available: 1997-03-22 - 2001-09-22 Available via InfoTrac to William Angliss of Institute of TAFE users only. Click here to access electronic journal.

Brand Co-Creation Tourism Research : Contemporary Issues and Challenges.

2024-05-19T00:47:46Z

by Rather, Raouf Ahmad.
Call Number 910.688
Publication Date 2023
Format: Electronic Resources
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Event management for the tourism and hospitality industries / Bonita M Kolb.

2024-05-19T00:47:46Z

by Kolb, Bonita M, author.
Call Number 394.2068 KOL
Publication Date 2021
Format: Electronic Resources
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Services Management [Including Skill Development] [electronic resource].

2024-05-19T00:47:46Z

by Ramachandra, K.
Call Number XX(155977.1)
Publication Date 2009
Format: Electronic Resources
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Airbnb for Dummies.

2024-05-19T00:47:46Z

by He, Symon.
Call Number 647.94068
Publication Date 2023
Format: Electronic Resources
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Research from the University of Florida Rosen College.

2024-05-19T00:47:46Z

by Okumus, Dr Fevzi.
Call Number 647.94068647.95068
Publication Date 2008
Summary This e-book includes tourism and hospitality papers from the University of Central Florida Rosen College. Papers look at human resource management and marketing.
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Studying hospitality - Beyond the Envelope [electronic resource].

2024-05-19T00:47:46Z

by Lashley, Conrad.
Call Number 642.5
Publication Date 2007
Summary An emerging hospitality studies focus among academics prioritizes the study of host and guest transactions as a key feature of hospitality research and publications. The papers in this e-book, guest edited by a leading researcher in the field, provide a flavor of some of the research themes that social science perspectives suggest. The study of host and guest transactions extends beyond commercial hospitality management activities; a large number of human interactions can be better understood through host and guest transactions. Commercial hospitality management through service quality managem
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Culture and career development [electronic resource].

2024-05-19T00:47:46Z

by Johns, Nick.
Call Number 647.95068
Publication Date 2007
Summary This e-book deals with aspects of culture and career development in hospitality and tourism management. Many studies have assumed the importance of cultural values and/or personality in the service orientation of individuals. The findings presented here, however, emphasize the importance of training and development in preparing individuals to give service. This is heartening to the industry, which faces increasing challenges through globalization and immigration. From these studies it seems that not only can the predisposition to service as a whole be fostered by training, but also front line
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Tourism and Shopping Behavior Research [electronic resource].

2024-05-19T00:47:46Z

by Research, Tourism and Shopping Behavior.
Call Number 658.8
Publication Date 2012
Summary This ebook focuses on different aspects of the shopping experience for tourists. The data collection sites are global in nature; however, the theme remains the same: shopping is important to the tourist and to the tourism venues. The economic impact of the shopping, along with the expenditures for other tour-related activities, contributes a great deal to many economies throughout the world. The purpose of this ebook is to bring a broad perspective to a seemingly narrow topic so that researchers in academia and industry can better understand the shopper who also happens to be a tourist.
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Tourism and the Lodging Sector.

2024-05-19T00:47:46Z

by Timothy, Dallen.
Call Number 338.4791
Publication Date 2014
Summary Tourism and the Lodging Sector is a pioneering book, the first text of its kind to examine the lodging sector from a tourism perspective. The book highlights the importance of the lodging sector in tourism as a major income generator and essential part of the travel experience.The book offers an international perspective on topics such as sustainability, security, economic development, technology and globalization. The issues, concepts and management concerns facing this industry are examined, highlighting important topics such as:the place of accommodations in tourism and vice versathe social ecological and economic implications of lodging developmentmanagement and restructuring issues in a globalizing industrysustainable tourism and the accommodation sectorcross-sectoral linkages between lodging, food services, gaming, conferences, and other intermediariesthe interaction between supply and demandsafety and security in tourism and lodging.Tourism and the Lodging Sector critically examines a wide range of lodging establishments from an industry and social science perspective, drawing parallels and distinctions between the various types of accommodation, from campgrounds for the cost-conscious or adventurous outdoor traveler, to luxury, five-star resorts, and more innovative accommodation such as tree-house hotels and ecolodges.Essential reading for students of tourism, this book is an indispensable guide, unprecedented in the field of tourism management.Dallen J. Timothy is Professor, School of Community Resources and Development, Arizona State University, USAVictor B. Teye is Associate Professor, School of Community Resources and Development, Arizona State University, USA.
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Service Encounters in Tourism, Events and Hospitality : Staff Perspectives.

2024-05-19T00:47:46Z

by Firth, Miriam.
Call Number 338.4791 FIR
Publication Date 2020
Summary This book offers insights into the demands made on staff in service encounters in tourism, events and hospitality roles. It hinges upon storied incidents offered by workers about which the reader can reflect and apply theoretical knowledge. Each chapter includes learning objectives, questions and summaries.
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Service Failures and Recovery in Tourism and Hospitality : A Practical Manual.

2024-05-19T00:47:46Z

by Koc, Erdogan.
Call Number 658.812
Publication Date 2017
Summary Tourism and hospitality services are prone to service-failure due to a high level of customer-employee contact. This is an invaluable source of information that includes student aids, real-life examples, case studies, links to websites and activities alongside questions and presentation slides for in-class use.
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Sustainable culinary systems [electronic resource] : local foods, innovation, tourism and hospitality / edited by C. Michael Hall and Stefan Gossling.

2024-05-19T00:47:46Z

by Gossling, Stefan.
Call Number 338.19 SUS
Publication Date 2013
Summary There is increasing public and academic interest in local and sustainable foods and food tourism. These interests have been reflected in such diverse elements as the growth of farmers markets, green restaurants, food miles, crabon and sustainability labelling, concerns over food supply and security, Slow Food, Fair Trade, and a desire to buy and 'eat locally'. Food related hospitality and tourism is integral to this process because of the way in which it simultaneously acts to globalise and localise food consumption and create new foodways and commodity chains. This book therefore aims to p
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Teaching Cases in Tourism, Hospitality and Events / edited by Saurabh Kumar Dixit, Senthilkumaran Piramanaygam.

2024-05-19T00:47:46Z

by Dixit, Saurabh Kumar, 1979-, editor.
Call Number 338.4791 TEA
Publication Date 2023
Summary Providing a broad selection of global cases, this book is a comprehensive resource encouraging students to understand and apply key concepts into situations faced in industry. Cases include teaching notes, questions, learning activities and solutions, and cover general, strategic, human resource, finance and operations management, plus marketing.
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Social Media in Travel, Tourism and Hospitality : Theory, Practice and Cases / edited by Marianna Sigala, Evangelos Christou, Ulrike Gretzel.

2024-05-19T00:47:46Z

by Christou, Evangelos.
Call Number 338.4791 SOC
Publication Date 2016
Format: Electronic Resources
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United States Travel and Tourism Industry.

2024-05-19T00:47:46Z

by Moore, Danielle P.
Call Number 338.479173
Publication Date 2011
Format: Electronic Resources
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Tourism, Travel & Hospitality Law.

2024-05-19T00:47:46Z

by Atherton, Trevor.
Call Number 343.9407891 23
Publication Date 2010
Summary Tourism, Travel and Hospitality Law, 2nd Edition presents the law relating to this important and expanding field in a clear and interesting way. The text provides a comprehensive coverage of relevant law from a practical, industry perspective.
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Hospitality and Tourism in Transition in Central and Eastern Europe : A Comparative Analysis.

2024-05-19T00:47:46Z

by Vodenska, Maria.
Call Number 338.47914704
Publication Date 2018
Summary This book is the result of the joint efforts of hospitality and tourism academicians of eleven countries in Central and Eastern Europe - all of them members of La Fondation pour la Formation Hôtelière based in Switzerland, which for more than twenty years has supported the development and the evolution of hospitality and tourism education in thirty nine educational institutions across Central and Eastern Europe. The book analyses hospitality and tourism development in various countries in the period of transition (1990-2015). Its main advantage is that the research is conducted by native hospitality and tourism researchers and specialists from each country. The volume will appeal to a large audience of lecturers, researchers, and students in hospitality and tourism both across Europe and worldwide, as well as to all people interested in Central and Eastern European countries' general development and its specifics during the transition period.
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Post-COVID Tourism and Hospitality Dynamics : Recovery, Revival, and Re-Start.

2024-05-19T00:47:46Z

by Shukla, Umendra Narayan.
Call Number 910.68
Publication Date 2023
Format: Electronic Resources
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Information and Communication Technologies in Tourism 2018 : Proceedings of the International Conference in Jönköping, Sweden, January 24-26 2018.

2024-05-19T00:47:46Z

by Stangl, Brigitte.
Call Number 338.47910285
Publication Date 2017
Format: Electronic Resources
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Modelling and Simulations for Tourism and Hospitality : An Introduction.

2024-05-19T00:47:46Z

by Baggio, Jacopo A.
Call Number 338.4791
Publication Date 2020
Summary This book offers an essential introduction to the use of various modelling tools and simulation techniques in the domains of tourism and hospitality. It aims to encourage students, researchers and practitioners in tourism and hospitality to enhance and enrich their toolbox in order to achieve a better and more profound knowledge of their field.
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A Hospitable World? [electronic resource] : Organising Work and Workers in Hotels and Tourist Resorts

2024-05-19T00:47:46Z

by Jordhus-Lier, David.
Call Number 331.76191
Publication Date 2014
Summary The hospitality and tourism sector is a large and rapidly expanding industry worldwide, and can rightfully be described as a vehicle of globalisation. Hotels are among the cornerstones of the industry often drawing workers from the most vulnerable segments of multicultural labour markets, accommodating and entertaining tourists and business travelers from around the world. This book explores the organisation of work, worker identities and worker strategies in hotel workplaces, as they are located in heterogeneous labour markets being changed by processes of globalisation. It uses an explicitly
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Tourism and hospitality education and training in the Caribbean / edited by Chandana Jayawardena ; with a foreward by Rex V. Nettleford.

2024-05-19T00:47:46Z

by Jayawardena, Chandana.
Call Number 338.4791 22
Publication Date 2002
Format: Electronic Resources
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Economy Hotels in China [electronic resource] : A Glocalized Innovative Hospitality Sector

2024-05-19T00:47:46Z

by Huang, Songshan Sam.
Call Number 338.47910951
Publication Date 2014
Summary While economy or budget hotels have been popular in western countries since the end of the Second World War, they have only emerged as a sector in their own right in China since the mid-1990s. Indeed, as a new service industry sector, economy hotels in China demonstrate important characteristics which can be used to illustrate and help explain China's current economic progress more generally. This book provides a comprehensive overview of the economy hotel sector in China. It covers macro-level social-cultural, economic, environmental, geographic and development issues, alongside micro-level c
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Robots, artificial intelligence, and service automation in travel, tourism and hospitality / edited by Stanislav Ivanov, Craig Webster.

2024-05-19T00:47:46Z

by Ivanov, Stanislav, editor.
Call Number 658.514 23
Publication Date 2019
Summary Using a combination of theoretical discussion and real-world case studies, this book analyses the use of robotics, artificial intelligence and services automation (RAISA) within the travel, tourism and hospitality industries. Divided into two sections, the book first concentrates on the theoretical aspects surrounding the use of RAISA in travel, tourism and hospitality. Themes explored include: economic fundamentals customer attitudes chatbot adoption service quality Following on from this, the second section concentrates on current and future use of RAISA technologies in specific subsectors of the tourism economy: hotels, restaurants, travel agencies, museums, and events. With an international scope of authorship and focus, the book is a useful reference source for scholars, students, and general readers interested in robotics, artificial intelligence, and automation technologies. Alongside this, the business insights and case studies examined in the book offer practitioners guidance on how these technologies can and will be incorporated into organizations, particularly those in the travel and tourism industry.
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Couchsurfing Cosmopolitanisms : Can Tourism Make a Better World?.

2024-05-19T00:47:46Z

by Picard, David.
Call Number 338.4791
Publication Date 2014
Summary The book provides unique insights into the culture of computer-mediated hospitality and how this has begun to transform contemporary tourism and travel practice. Focusing on Couchsurfing.org, one of the largest online hospitality communities worldwide, the authors explore how social relations, intimacy and trust are built in the online environment and then extended into the offline contexts of actual tourism and travel. Being active couchsurfers themselves, the authors scrutinise the candid claim by much of the online hospitality community that couchsurfing creates a »better world«. The book is key reading for anyone interested in how computer mediated communication is changing contemporary forms of contact, travel and hospitality, and the kinds of cosmopolitism it brings into being. Authors: David Picard, Sonja Buchberger, Jennie Germann Molz, Dennis Zuev, De-Jung Chen, Bernard Schéou, Jun-E Tan, Paula Bialski and Nelson Graburn.   Rezension »Being skillfully written, making use of a narrative approach, and enriched by exciting and originial chapters 'Couchsurfing Cosmopolitanism' is a recommanded read for those who are eager to delve deeper and better understand the phenomenon of promoting cosmopolitanism as a desire for and openess to difference.« Variety Fair, 7 (2014) Reviewed in: Schweizerisches Archiv für Volkskunde, 2 (2013), Regina F. Bendix www.urbanophil.net, 08.08.2013, Paula Salomo http://popanth.com, 22.10.2013.
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Millennials, Generation Z and the future of tourism / Fabio Corbisiero, Salvatore Monaco, and Elisabetta Ruspini.

2024-05-19T00:47:46Z

by Corbisiero, Fabio, author.
Call Number 306.4819 COR
Publication Date 2022
Format: Electronic Resources
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Tourism, Sanctions and Boycotts / Siamak Seyfi and C. Michael Hall.

2024-05-19T00:47:46Z

by Seyfi, Siamak
Call Number 174.991
Publication Date 2019
Format: Electronic Resources
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Selling Tourism Services at a Distance : An Analysis of the EU Law Consumer Acquis.

2024-05-19T00:47:46Z

by Bech Serrat, Josep Maria.
Call Number 343.4
Publication Date 2012
Summary New rules on distance contracts provided for the Consumer Rights Directive of 25 October 2011 do not apply to package holidays or contracts falling within the scope of the Timeshare Directive. Moreover, contracts for passenger transport services and contracts for the provision of accommodation, car rental, catering or leisure services if the contract provides for a specific date or period of performance are not covered by some of these rules. Yet measures aimed at protecting the consumer when a contract is concluded via the phone, the Internet, by mail or other means of distance communication play a role in tourism. This book helps readers to navigate through uncertainties in travel contracts regarding information requirements, the right of withdrawal or providing alternative services. Findings reveal that consumer acquis is inadequately adapted to the features of the tourism industry when an optional instrument based on the Draft Common Frame of Reference might be used in the future.
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Plunkett's Airline, Hotel & Travel Industry Almanac 2010 [electronic resource] : Airline, Hotel & Travel Industry Market Research, Statistics, Trends & Leading Companies

2024-05-19T00:47:46Z

by Plunkett, Jack W.
Call Number 387.7025
Publication Date 2009
Summary Market research guide to the travel and tourism industry, including airlines, hotels, tour operators; travel agencies; E-commerce firms, cruise lines and car rentals. A tool for competitive intelligence, strategic planning, employment searches, or financial research. Includes a travel industry glossary, industry contacts, thorough indexes and in-depth profiles of over 300 leading companies in the industry. CD-ROM included.
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Plunkett's Airline, Hotel & Travel Industry Almanac 2012 [electronic resource] : Airline, Hotel & Travel Industry Market Research, Statistics, Trends & Leading Companies

2024-05-19T00:47:46Z

by Plunkett, Jack W.
Call Number 387.7
Publication Date 2011
Summary A complete market research guide to the travel and tourism industry, including airlines, hotels, tour operators, travel agencies, e-commerce, cruise lines and trains. A tool for competitive intelligence, strategic planning, employment searches or financial research. Includes industry contacts and our profiles of over 330 leading companies worldwide, public and private.
Format: Electronic Resources
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Plunkett's Airline, Hotel & Travel Industry Almanac 2011 : Airline, Hotel & Travel Industry Market Research, Statistics, Trends & Leading Companies.

2024-05-19T00:47:46Z

by Plunkett, Jack W.
Call Number 338.4791
Publication Date 2010
Summary A complete market research guide to the travel and tourism industry, including airlines, hotels, tour operators, travel agencies, e-commerce, cruise lines and trains. A tool for competitive intelligence, strategic planning, employment searches or financial research. Includes industry contacts and our profiles of over 330 leading companies worldwide, public and private.
Format: Electronic Resources
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Information and Communication Technologies in Tourism 2019 : Proceedings of the International Conference in Nicosia, Cyprus, January 30-February 1 2019.

2024-05-19T00:47:46Z

by Pesonen, Juho.
Call Number 338.47910285
Publication Date 2018
Format: Electronic Resources
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International Case Studies in Innovation and Entrepreneurship in Tourism.

2024-05-19T00:47:46Z

by Correia, Antónia.
Call Number 910.684
Publication Date 2024
Summary This international case study book provides 23 expertly curated case studies on entrepreneurship and innovation in tourism, each with detailed implementation instructions for the instructor.
Format: Electronic Resources
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Global Hospitality And Tourism Management Technologies.

2024-05-19T00:47:46Z

by Macleod, Andrew.
Call Number XX(288508.1)
Publication Date 2018
Format: Electronic Resources
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Risk, crisis, and disaster management in small and medium-sized tourism enterprises / [edited by] Diego R. Toubes, Noelia Araújo-Vila.

2024-05-19T00:47:46Z

by Toubes, Diego R., 1966- editor.
Call Number 338.4791 RIS
Publication Date 2021
Format: Electronic Resources
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Philosophies of hospitality and tourism : giving and receiving / Prokopis A. Christou.

2024-05-19T00:47:46Z

by Christou, Prokopis A., 1978- author.
Call Number 338.4791001 23
Publication Date 2021
Summary "This book introduces readers to philosophies of hospitality and tourism. It provides insights into classic philosophical concepts and explains how these can inform the actions of tourism stakeholders, practitioners, hosts and tourists. The discussion of philanthropy is a strength of the book and will be important in a post-Covid19 tourism industry"--
Format: Electronic Resources
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Tourism planning and destination marketing / edited by Mark Anthony Camilleri.

2024-05-19T00:47:46Z

by Camilleri, Mark Anthony, 1976- author.
Call Number 910.688 23
Publication Date 2019
Summary Destination marketing relies on planning, organisation, and successful strategies and tactics.℗ Tourism Planning and Destination Marketing℗ provides an in-depth understanding of the tourism marketing environment, including destination branding, distribution channels, etourism, digital media, and sustainable and responsible tourism practices. It is a useful guide for tourism marketers, including destination management organisations (DMOs), who are increasingly using innovative tools and evolving technologies to engage with prospective visitors. Moreover, this title sheds light on the latest developments in travel, hospitality, festivals and events, as the contributing authors have critically analysed the global tourism marketing environments that comprise a wide array of economic, socio-cultural, technological and environmental realities. This book explores advances in tourism planning and destination marketing theory for the interest of both researchers and scholars. Furthermore, it is an invaluable resource for a wide range of industry practitioners, including consultants, senior executives and managers who work for destination management organisations, tourism offices, hotels, inbound/outbound tour operators and travel agents.
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Gamification for Tourism / edited by Dr. Feifei. Xu and Dimitrios Buhalis.

2024-05-19T00:47:46Z

by Xu, Feifei, 1974- 1974-, editor.
Call Number 378.17344678 GAM
Publication Date 2021
Summary This book examines the cutting-edge concept of gamification in tourism. The chapters offer valuable insights and examples of best practice and address key issues of game mechanism and game design principles. This will be useful for students and researchers in tourism marketing, smart tourism and tourism futures, as well as industry practitioners.
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Tourism as a challenge [electronic resource] / edited by M.F. Schmitz & P. Diaz.

2024-05-19T00:47:46Z

Call Number 338.4791 TOU
Publication Date 2013
Summary This fifth volume of the Tourism Today Series presents a collection of papers addressing how to manage new opportunities in tourism at a variety of destinations and in multiple contextual realities. These papers address important issues related to tourism as a tool for development which will give a better understanding of some of the current challenges.
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Contemporary Marketing and Consumer Behaviour in Sustainable Tourism.

2024-05-19T00:47:46Z

by Palazzo, Maria.
Call Number 658.827
Publication Date 2024
Summary This insightful book explores contemporary consumer behaviour and marketing practices.
Format: Electronic Resources
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Corporate social responsibility and responsible gambling in gaming destinations / .Jian Ming Luo and Chi Fung Lam.

2024-05-19T00:47:46Z

by Luo, Jian Ming, author.
Call Number 795.0684 JIA
Publication Date 2016
Format: Electronic Resources
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Asian Bar and Restaurant Design [electronic resource].

2024-05-19T00:47:46Z

by Inglis, Kim.
Call Number 725.71
Publication Date 2012
Summary Asian Bar and Restaurant Design is a selection of more than 40 sleekly designed and wonderfully executed bars, restaurants and clubs from across Southeast Asia. Representative of a new wave of interior design and architecture that combines Eastern aesthetics and materials with Western know-how, these designs are sure to excite insiders of the hospitality industry, foodies, interior design aficionados and people who love beautiful and well-designed spaces.
Format: Electronic Resources
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Trends and issues in global tourism 2011 [electronic resource] / Roland Conrady, Martin Buck in collaboration with Pia Viehl and Katrin Tittel.

2024-05-19T00:47:46Z

by Conrady, Roland, 1959-
Call Number 338.4791 TRE
Publication Date 2011
Summary This book provides insights into important trends and future scenarios in the global tourism and travel industry. It analyses today's challenges in the aviation and hospitality industry, in destination management, and in marketing and distribution management. New empirical data on general travel behaviour and the latest consumer trends are also presented. The contributors to this book are well-known individuals from important tourism, travel and consulting firms (e.g. BCD Travel, A-ger Tours, Booz and Company, GfK, IPK International) and researchers from universities in Switzerland, United Kingdom, the Netherlands, and Germany. In addition institutes specializing in future research highlight important travel trends. Corporate social responsibility is one of the top themes to-be and therefore a focus of this book, offering insights into the concept of CSR, empirical data on consumer requests, corporate strategy issues and financial investment implications.
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Jobs in Green Travel and Tourism.

2024-05-19T00:47:46Z

by Ching, Jacqueline.
Call Number 910.23
Publication Date 2010
Summary In this book, we'll look closely at dozens of careers within the broad field of green travel and tourism. Students will learn about many concepts that are relatively new, such as "carbon offsets" and "renewable energy projects." While the green travel and tourism is just in its infancy, many colleges and universities are preparing their students to work in this rapidly expanding field. The opportunities are great-and growing-for anyone interested in travel, adventure, hospitality, and helping to save the planet.
Format: Electronic Resources
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A practical approach to water conservation for commercial and industrial facilities / Mohan Seneviratne.

2024-05-19T00:47:46Z

by Seneviratne, Mohan.
Call Number 333.912316 22
Publication Date 2007
Summary Industry and commerce use vast amounts of water and in some parts of the world water is becoming a scarce commodity. We need to take more care in our future use of water, and this book is a 'best practice' manual for industrial and commercial users world-wide. It offers a practical account of the measures which can be taken to re-educate industrial and commercial users in the techniques of water saving and re-use anywhere in the world. The principles are covered in detail and supported by examples from specific industries and commercial operations. Author Mohan Seneviratne is Manager of Sydney Water's 'Every Drop Counts Business Program', which won the prestigious 2006 Stockholm Industry Water Award in recognition of how the utility is working in partnership with business, industry and government to help ensure the long-term sustainability of Sydneys water supply. * VERY topical subject * Based on Australian experience * First book to cover this problem for industrial users.
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Tourism and the Experience Economy in the Digital Era : Behaviours and Platforms.

2024-05-19T00:47:46Z

by Mei, Xiang Ying Ying.
Call Number 910.285
Publication Date 2023
Format: Electronic Resources
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The branding of tourist destinations : theoretical and empirical insights / edited by Mark Anthony Camilleri.

2024-05-19T00:47:46Z

by Camilleri, Mark Anthony, 1976- editor.
Call Number 910.688 23
Publication Date 2019
Summary "The marketing of tourist destinations requires continuous strategic planning and decision making. The Branding of Tourist Destinations: Theoretical and Empirical Insights provides researchers and practitioners with an in-depth understanding of different tourism products, marketing strategies and destination branding tactics, as well as useful insights into sustainable and responsible tourism practices. The authors present contemporary conceptual discussions and empirical studies on several aspects of destination branding that help contextualise the attractiveness of a range of tourist destinations. In particular, they explore how tourism marketers, including destination management organisations (DMOs), formulate strategies and tactics to attract prospective visitors. This book also sheds light on the latest industry developments in travel, tourism, hospitality and events in different contexts around the world, including destinations in Sweden, Portugal, Spain, Italy and Ecuador."--Provided by publisher.
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Crisis Management, Destination Recovery and Sustainability : Tourism at a Crossroads.

2024-05-19T00:47:46Z

by Kennell, James.
Call Number 910.68
Publication Date 2022
Format: Electronic Resources
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Reputation and image recovery for the tourism industry / edited by Gabrielle Walters and Judith Mair.

2024-05-19T00:47:46Z

by Walters, Gabby, editor.
Call Number 659.2 REP
Publication Date 2019
Summary Crises and disasters that directly impact tourism can have extensive reputational implications for the organisations and destinations involved. It is critical that DMOs and CEOs communicate the right message in such circumstances to reassure the public that they have their best interests at heart. Often this is not done well. Every crisis and disaster is different, and knowledge is required to understand how different crises and disasters, whether they be at a destination or an organisational level, affect members of the public. Such insight will provide managers with a clearer understanding of the most effective messaging and communication strategies post event. 'Reputation and Image Recovery for the Tourism Industry' uses real life cases studies to contextualise the relevant theories on tourism, marketing and communication, and unpacks examples of best practice to illustrate how carefully managed response strategies can ensure the organisation's future survival. Packed with international case studies, and with contributions from experts, this edited book is divided into three sections that cover: * Natural Disasters: including cyclones/hurricanes; flooding; earthquakes, volcanos and tsunamis; bush/forest fires and other severe natural events. * Man Made Crises and Organisational Crises: including specific case studies that focus on how destinations restore their reputation following a random act of crime or terror; managing the threat of terrorism- a destination image perspective; managing destination image in the midst of political turmoil and reputation recovery for destinations with long term image issues. * Organisational Crises in the Tourism and Hospitality Industry: including reputation recovery for various tourism organisations including airlines, hotels and theme parks; managing the media in times of organisational crises; best practice public relations strategies for tourism organisations and the role of social media in organisational reputation recovery. Essential reading for students, researchers and industry managers, and the 'go to' text for those wishing to learn about specific strategies and best practice techniques proven to assist with the reputational management of destinations and organisations affected by crises and disasters.
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Practical Cookery for the Level 2 Technical Certificate in Professional Cookery / . David Foskett and [3 others].

2024-05-19T00:47:46Z

by Foskett, David, 1951-, author.
Call Number 641.57 FOS
Publication Date 2017
Summary Completely matched to the new Level 2 VRQ Diploma, and endorsed by City and Guilds, Practical Cookery Level 2 is now process led and appeals to learners who are reluctant to engage with other textbooks. - Builds the skills required for each method of cookery and tests learners with 124 carefully selected recipes- Raises confidence with engaging activities and rigorous assessment, including practice synoptic tests- Easy to navigate and enjoyable to use, with an accessible design and highly illustrated approach ensuring learners aren't undermined by literacy issues- Helps learners master skills and techniques with 40 step-by-step photo sequences and 500 professionally shot photos including 'finished dish' shots of every recipe.
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Island Sustainability II.

2024-05-19T00:47:46Z

by Favro, S.
Call Number 338.479109142
Publication Date 2012
Summary Containing the papers presented at the second conference organised on island sustainability by the Wessex Institute of Technology, the book addresses the massive scale of seasonal population mobility that has such a profound effect on coastal regions and islands. The problems that result from large temporary increases in population are especially serious for islands and archipelagos, which have limited resources and possibilities of developing supporting infrastructures.
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Tourism Management in the 21st Century [electronic resource].

2024-05-19T00:47:46Z

by Chang, Peter R.
Call Number 910.68
Publication Date 2008
Format: Electronic Resources
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Events MISmanagement : Learning from Failure.

2024-05-19T00:47:46Z

by Brown, Tim.
Call Number 394.2068
Publication Date 2022
Summary A unique text that looks at events from a very different perspective - that of how and why events fail and what can be learnt from this in both a practical and academic perspective. It provides a case study approach to the event planning process with the cases illustrating how core planning theory and concepts fails to emerge in practice and why.
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Hospitality and Tourism 2015 [electronic resource] : Proceedings of HTC 2015 (Malacca, Malaysia, 2-3 November 2015)

2024-05-19T00:47:46Z

by Jamal, Salamiah A.
Call Number XX(157041.1)
Publication Date 2015
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Management of service businesses in Japan [electronic resource] / editors, Yasuhiro Monden [and others].

2024-05-19T00:47:46Z

by Monden, Yasuhiro, 1940-
Call Number 658.00952 23
Publication Date 2013
Summary With the service industry taking up the largest portion of its GDP, Japan has much to share in the area of managing service industry. This book explores and elucidates the unique management styles in non-manufacturing industries or service industries in contemporary Japan, both practically and theoretically through case studies. These specially selected cases are the management of the world No.1 convenience store chain of Seven-Eleven, the sales finance business and auto sales business of Toyota, application of TPS (Toyota Production System) to life insurance company, performance evaluation of local government, BSC (balance scorecard) in local government hospitals, cost and pricing policy of telecommunication company, Japanese-style "hospitality" in the retail industry, service level agreement (SLA) in IT and shared service companies, and ICT (Information & Communication Technology) applied to BPN (Business Process Network) of service industry. The analyses presented in this book were carefully laid out in regard to the business in general. It will be useful for business practitioners in service industry and beneficial to the scholars, students or general readers interested in this area.
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Tourism and the implications of climate change [electronic resource] : issues and actions / edited by Christian Schott.

2024-05-19T00:47:46Z

by Schott, Christian.
Call Number 338.4791
Publication Date 2010
Summary This volume provides a valuable platform for knowledge exchange between different disciplines and for learning from both theory and practice in the context of tourism and climate change. The academic and case-study chapters in this volume provide a contextualization of tourism and climate change science, an examination of issues and actions in different countries and with different tourism consumers, and looks at the supply, adaptation and innovation of tourism products. Subjects examined are as diverse as: the European hotel sector; the North American cruise tourism industry; New Zealand youth hostels and campervans; Australia's tourism industrys GHG footprint; climate forecasts in the Baltic States; heat stress conditions in Spain; the Tourism Earth Lung initiative in Sri Lanka; and online discussions in cybercommunities. The different disciplinary perspectives presented in this volume include anthropology, climatology, climate change studies, economics, environmental sustainability, hospitality, policy and planning, psychology, scenario planning, and transport studies and contributions originate from eight developed countries across three continents.
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Travel & tourism market research. 2022 / by: Richard K. Miller and Kelli Washington.

2024-05-19T00:47:46Z

by Miller, Richard K. (Richard Kendall), 1946- author.
Call Number 338.479173 23
Publication Date 2022 2021
Summary "This ebook provides the most comprehensive compilation of traveler spending and tourist visitor statistics available in any published reference. Previous editions were used by virtually all major CVBs, most state travel offices, and dozens of corporations in all sectors of the travel and tourism industry. The handbook is also used as a reference by most colleges and universities with a hospitality, hotel management, or tourism curriculum. And this market research handbook has been used as a strategic business planning resource by executives in dozens of hotel corporations, travel companies, and tourism business. With a thorough and in-depth assessment of the travel market, this report covers such key topics as air travel, business travel, arts tourism, beaches, cruises, cultural and heritage tourism, economic impact of travel, fairs and festivals, hotels and resorts, leisure & family travel, nightlife, parks, performing arts, recreational activities, seasonal travel, spas, spectator sports, theme parks, traveler shopping, and more. The handbook presents tourist visitor and expenditure statistics for each state, major cities, and tourist destinations, based on surveys by RKMA."--
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Reimagining and Reshaping Events : Theoretical and Practical Perspectives.

2024-05-19T00:47:46Z

by Wrathall, Jeff, author.
Call Number 658.046 WRA
Publication Date 2022
Summary A unique and user-friendly text which advances managerial views on how the event industry is transforming. Packed with international real-life case studies and examples, it contextualises theory and illustrates how the industry has had to adapt whilst still considering key technological and sustainability issues.
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Critical essays in tourism research / Maximiliano E Korstanje, editor.

2024-05-19T00:47:46Z

Call Number 338.4791 23
Publication Date 2018
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Food and beverage management : for the hospitality, tourism and event industries / John Cousins [and 3 others].

2024-05-19T00:47:46Z

by Cousins, John, author.
Call Number 647.95068 COU
Publication Date 2016
Summary This fourth edition of the best selling textbook Food & Beverage Management has been updated and revised to take account of current trends within these industries.
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Routledge handbook of sustainable food and gastronomy [electronic resource] / edited Philip Sloan, Willy Legrand and Claire Hindley.

2024-05-19T00:47:46Z

by Sloan, Philip,
Call Number 338.190286 ROU
Publication Date 2015
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Customer Service for Hospitality and Tourism.

2024-05-19T00:47:46Z

by Hudson, Simon.
Call Number 647.940688 HUD
Publication Date 2022
Summary A fully updated new edition of this bestselling text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. With 10 new international cases focusing on how some in the hospitality sector have adapted - and thrived - during the COVID-19 pandemic.
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Collaboration in tourism businesses and destinations [electronic resource] : a handbook / edited by Dorgan Gursoy, Melville Saayman, Marios D. Sotiriadis.

2024-05-19T00:47:46Z

by Gursoy, Dogan
Call Number 338.4791 COL
Publication Date 2015
Summary This book examines the contribution and importance of alliances and partnerships to the tourism, travel and leisure industries. It concludes by providing management and marketing implications and recommendations for tourism business, destination managers and local planners to enable them to successfully operate such alliances.
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Ecotourism in Appalachia : marketing the mountains / Al Fritsch and Kristin Johannsen.

2024-05-19T00:47:46Z

by Fritsch, Albert J.
Call Number 917.40068 23
Publication Date 2015
Summary Tourism is the world's largest industry, and ecotourism is rapidly emerging as its fastest growing segment. As interest in nature travel increases, so does concern for conservation of the environment and the well-being of local peoples and cultures. Appalachia seems an ideal destination for ecotourists, with its rugged mountains, uniquely diverse forests, wild rivers, and lively arts culture. And ecotourism promises much for the region: protecting the environment while bringing income to disadvantaged communities. But can these promises be kept? Ecotourism in Appalachia examines both the pote.
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Theory and Practice in Hospitality and Tourism Research [electronic resource].

2024-05-19T00:47:46Z

by Radzi, Salleh Mohd.
Call Number 338.4791
Publication Date 2014
Summary Preface Acknowledgements Organizing committee Hospitality managementThe contribution of internship in developing industry relevant management competencies among hotel and tourism management students A.H. Ahmad Ridzuan, N.C. Ahmat & A.A. AzdelAn examination of current compensation and performance appraisal practice among hotel employers in Malaysia: A preliminary study J. Lahap, S.M. Isa, N.M. Said, K. Rose & J.M. SaberSix Sigma as a source of service delivery improvement methodology for the Malaysian hotel sector J. Lahap, B.
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Food and beverage management [electronic resource] / Bernard Davis ... [et. al.].

2024-05-19T00:47:46Z

by Davis, Bernard.
Call Number 647.95068 FOO
Publication Date 2013
Summary This introductory textbook provides a thorough guide to the management of food and beverage outlets, from their day-to-day running through to the wider concerns of the hospitality industry.It explores the broad range of subject areas that encompass the food and beverage market and its five main sectors - fast food and popular catering, hotels and quality restaurants and functional, industrial, and welfare catering. New to this edition are case studies covering the latest industry developments, and coverage of contemporary environmental concerns, such as sourcing, sustainability and responsible farming. It is illustrated in full colour and contains end-of-chapter summaries and revision questions to test your knowledge as you progress. Written by authors with many years of industry practice and teaching experience, this book is the ideal guide to the subject for hospitality students and industry practitioners alike.
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Marketing and Management Sciences [electronic resource] : Proceedings of the International Conference on ICMMS 2008

2024-05-19T00:47:46Z

by Simos, Theodore E.
Call Number 658.8
Publication Date 2010
Summary This book is a collection of selected papers presented at the International Conference of Marketing and Management Sciences held from 23 to 25 May 2008 in Athens, Greece. The papers focus on how globalization has had significant impact on companies, societies and individuals alike. They discuss the need for new strategies and practices that can help cope with changes that arise due to globalization. Written in a simple manner, this book will be of interest to academics studying and teaching marketing and management courses and to managers dealing with strategies to cope with changes due to glo
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The Arabian Nights Cookbook [electronic resource] : From Lamb Kebabs to Baba Ghanouj, Delicious Homestyle Arabian Cooking

2024-05-19T00:47:46Z

by Salloum, Hebeeb.
Call Number 641.592927
Publication Date 2010
Summary For untold centuries, the Bedouin of the Arabian Peninsula, in their desert tents, have served their honored guests lavish meals featuring roasted lamb with rice. Arab hospitality has not changed over the ages but the cuisine has undergone a remarkable evolution in the last 100 years, making it extremely diverse. This diversity is due, in part, to the thriving petroleum industry which has drawn people-along with their foods and cooking methods-from around the world.The blending of these culinary worlds has produced something remarkable. In The Arabian Nights Cookbook
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Traditions and innovations in contemporary tourism / edited by Vasil Marinov, Maria Vodenska, Mariana Assenova and Elka Dogramadjieva.

2024-05-19T00:47:46Z

by Marinov, Vasil P., editor.
Call Number 338.4791 23
Publication Date 2018
Summary This book presents significant theoretical and empirical studies of various aspects of hospitality and tourism from the perspetives of both tradition and innovation. With thirty-nine contributors from Bulgaria, Croatia, Indonesia, Italy, Portugal, Slovenia, Switzerland, Turkey, and the USA, if offers a collection of recent regional and marketing studies. The first part is dedicated to traditional tourism and hospitality issues ranging from tourism policy and planning and management practices, through cultural even marketing to the need for more intercultural communication. Special attention is paid to new developments in specialised types of tourism and specific tourist destinations. The second part of the book deals with new developments in the tourism industry offering a range of chapters on new technologies and techniques, the modern concept of urban and city tourism development and specific new and innovative tourism types and products--back cover.
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Restaurant Chains in China : The Dilemma of Standardisation Versus Authenticity / Guojun Zeng, Henk J. de Vries, Frank M. Go.

2024-05-19T00:47:46Z

by Zeng, Guojun, author.
Call Number 647.9551 ZEN
Publication Date 2018
Summary This book explores the paradox of the hospitality industry: customers demand not only personal and innovative tourism products and services, but also cost-effective ones. Enterprises have the option to meet the former demand by offering authentic products and services while the latter could be achieved through standardization. Although it seems ideal to combine both concepts, they seemingly contradict each other leading to suppliers facing an authenticity-standardization paradox. The authors identify, analyze, and provide solutions for this authenticity-standardization paradox based on a series of case studies of restaurants in China. This book will be of interest to scholars, business owners, and consultants.
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Modern Hotel Operations Management / Michael N. Chibili (Ed.).

2024-05-19T00:47:46Z

by Chibili, Michael N., editor.
Call Number 647.94068 MOD
Publication Date 2017
Format: Electronic Resources
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Tourism and Hospitality Development Between China and EU [electronic resource].

2024-05-19T00:47:46Z

by Zeng, Guojun.
Call Number 306
Publication Date 2014
Summary Tourism and hospitality industry is facing a substantial amount of opportunities and challenges due to the globalization. The Third International Conference on Tourism and Hospitality between China and Spain (ICTCHS) provides a unique global forum for academics, thought leaders and key industry practitioners from diverse backgrounds and interests to meet, discuss and debate critical issues that will affect the future direction of tourism and hospitality research and practice.
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Sustainability in Tourism : A Multidisciplinary Approach / Ian Jenkins, Roland Schröder.

2024-05-19T00:47:46Z

by Jenkins, Ian, editor.
Call Number 338.4791 SUS
Publication Date 2013
Summary Sustainability and green topics have become a crucial element in modern economy. All sectors of the economy are concerned, also the tourism industry. This book takes an overview on developments of sustainability in tourism from a multidisciplinary view point: economy, marketing, social science, media studies, political studies. In order to under-stand the long term changes in the field it is important to include different scientific approaches.
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On-premise catering [electronic resource] : hotels, convention centers, arenas, clubs, and more / Patti J. Shock, John M. Stefanelli, Cheryl Sgovio.

2024-05-19T00:47:46Z

by Shock, Patti J.
Call Number 642.4
Publication Date 2011
Summary The only complete, in-depth guide to contemporary on-premise catering principles and practices On-premise catering is an essential part of the fast-growing catering and events industry, and this is the only guide that covers all the essential skills and knowledge a professional needs to succeed in the field. Written by three top catering experts and educators, On-Premise Catering is the definitive guide to catering in hotels, banquet halls, wedding facilities, conference centers, private clubs, and other venues. This new Second Edition has been thoroughly updated and revised to cover modern technological trends in the industry, including online marketing, social media, and digital proposals, as well as modern décor, effective menu writing, catering in stadiums and casinos, and more.Fully updated to keep pace with current industry trends and practicesCovers all aspects of on-premise catering, from food and beverage service, room setup, and décor, to staffing, marketing, and financial controlsIdeal for caterers, event professionals, chefs working in on-premise facilities, and students in culinary, hospitality, and foodservice management programs On-premise catering requires a broad range of knowledge, from accounting and marketing basics to event coordination and management skills, and this book provides all the information students and professionals need to succeed in this exciting and dynamic field.
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Customer Service Delivery in Africa : Consumer Perceptions of Quality in Selected African Countries.

2024-05-19T00:47:46Z

by Hinson, Robert Ebo.
Call Number 658.8120967
Publication Date 2024
Summary This book consists of seven chapters beginning with an overview detailing the importance of customer service matters to Africa's development and ending with a discussion of the future directions for enhanced customer service delivery in Africa.
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Current Issues in Services Management : Multidisciplinary Perspectives.

2024-05-19T00:47:46Z

by Pelit, Elbeyi.
Call Number 658
Publication Date 2019
Summary The book explores emotional interactions, innovative approaches and applications, organizational behavior, financial performance, tourism management and marketing strategies in the services sector. The authors make suggestions for management strategies and applications providing benefits for all parties.
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Quantitative methods in tourism economics [electronic resource] / Alvaro Matias.

2024-05-19T00:47:46Z

by Matias, Álvaro
Call Number 338.4791 MAT
Publication Date 2012
Summary Tourism economics is partly based on established principles from the economics discipline, but it also incorporates elements from sociology, psychology, organization theory and ecology. It has over the years turned into an appealing multi-disciplinary oriented approach to the understanding of the impacts of leisure time in a modern society, including cultural heritage, sustainable quality of life, and industrial organization of the hospitality industry. The increasing dynamics in the tourist industry and its worldwide effects will continue to attract the attention of both the research and the
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Global Experience Industries : The Business of Experience Economy.

2024-05-19T00:47:46Z

by Christensen, Jens.
Call Number 338.477
Publication Date 2009
Summary The experience economy is a fourth economic field, different from commodities, goods and services. Experiences are an economic value that is added to a product or identical with a product. When you buy an experience, you pay to spend time enjoying a series of memorable events that a company stages to engage a customer in a personal way.Fueled by an expanding global and digital economy, the experience dimension has moved into a predominant place since the 1990s. In developed countries, people have become richer and more individualized, and with all their basic material needs being met they focus increasingly on personal development and self-realization. Demand is increasing for experience-based products such as tourism and sports, as well as film, music and other contents of media and interactive technologies. Furthermore, the demand for experience values has extended to include any product or dimension of modern societies, such as the design of houses, furniture, clothes, cars, computers, etc.This is not a completely new story - commercial entertainment and design have, after all, been around for a century or so, and the universal values of love, sex, belief, family and the meaning of life have always been vital to human beings. What is new is the fact that capitalism is invading more and more fields of experiences connected with emotions and the extension of life. In all developed countries, and increasingly on a global scale, a series of expanding industries has emerged to supply the market with experience-oriented goods.In this book, the business development of markets and industries is examined: from tourism, to media and entertainment, from design to sex, and the leading companies and trends in all the industries involved are also given consideration.
Format: Electronic Resources
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Diversity and Inclusion in the Recreation Profession : Organizational Perspectives.

2024-05-19T00:47:46Z

by Schneider, Ingrid.
Call Number XX(297803.1)
Publication Date 2019
Format: Electronic Resources
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Tourism and Hospitality Management :

2024-05-19T00:47:46Z

by Kozak, Nazmi.
Call Number 910.68
Publication Date 2016
Summary The book addresses topics such as tourism education and its development in the latter part of the twentieth century, taking "tourism" to be a broader field than "hospitality.".
Format: Electronic Resources
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Tourism : Principles, Practices, Philosophies.

2024-05-19T00:47:46Z

by Goeldner, Charles R.
Call Number 338.479
Publication Date 2008
Format: Electronic Resources
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