Search Results for hospitality industry SirsiDynix Enterprise https://wait.sdp.sirsidynix.net.au/client/en_US/WAILRC/WAILRC/qu$003dhospitality$002bindustry$0026ps$003d300$0026st$003dRE?dt=list 2024-05-05T04:40:30Z Hospitality industry purchasing ent://SD_ILS/0/SD_ILS:1685 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Coltman, Michael M., 1930-<br/>Call Number&#160;647.940687 COL<br/>Publication Date&#160;1990<br/>Format:&#160;Books<br/> Cookery for the hospitality industry ent://SD_ILS/0/SD_ILS:3123 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Dodgshun, Graham<br/>Call Number&#160;ARC 641.57 DOD<br/>Publication Date&#160;1982<br/>Format:&#160;Books<br/> Revenue management for the hospitality industry. ent://SD_ILS/0/SD_ILS:312113 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Hayes, David K., author.<br/>Call Number&#160;647.94068 HAY<br/>Publication Date&#160;2022<br/>Format:&#160;Books<br/> Safety Puzzles for the Hospitality Industry. ent://SD_ILS/0/SD_ILS:290469 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Perry, Isabel.<br/>Call Number&#160;362.11362.110682647.940684<br/>Publication Date&#160;2009<br/>Summary&#160;Who said learning can't be fun? Use this book to reduce accidents, save lives and money, improve morale and productivity - all benefits of a solid safety program. Whether its crossword puzzles, word searches, or shared pairs, you can learn about safety and have fun doing it. You will find over 50 puzzles, word scrambles, and other games there is sure to be a game that fits the needs of everyone - from the new employee to the master craftsman.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=435564">Click here to view book</a><br/> Improving Sustainability in the Hospitality Industry. ent://SD_ILS/0/SD_ILS:288497 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Melissen, F. W. (Frans).<br/>Call Number&#160;647.94068<br/>Publication Date&#160;2018<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5543989">Click here to view book</a><br/> A Profile of the Hospitality Industry. ent://SD_ILS/0/SD_ILS:280805 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Stringam, Betsy Bender, author.<br/>Call Number&#160;647.9573 BEN<br/>Publication Date&#160;2015<br/>Format:&#160;Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4388930">Click here to view book</a><br/> Quality assurance in the hospitality industry ent://SD_ILS/0/SD_ILS:4582 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Hall, Stephen S.J.<br/>Call Number&#160;647.940685 HAL<br/>Publication Date&#160;1990<br/>Format:&#160;Books<br/> The Hospitality Industry in India [electronic resource]. ent://SD_ILS/0/SD_ILS:34181 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Jauhari, Vinnie.<br/>Call Number&#160;642.5<br/>Publication Date&#160;2007<br/>Summary&#160;This international e-book focuses on the hospitality industry in India. The Indian economy is on a trail of growth accompanied increased foreign investment, more business and leisure travel, and more opportunities for growth in the tourism sector. The research papers in this e-book capture the flavour of the fascinating transition that is taking place in India, and cover a diverse range of areas from the use of information technology for reservation in mid-size hotels in Indian to environmental consciousness.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=320617">Click here to view book</a><br/> Marketing for the hospitality industry / John Roberts. ent://SD_ILS/0/SD_ILS:11276 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Roberts, John.<br/>Call Number&#160;647.940688 ROB<br/>Publication Date&#160;1993<br/>Format:&#160;Books<br/> Basic Management Accounting for the Hospitality Industry. ent://SD_ILS/0/SD_ILS:308808 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Chibili, Michael.<br/>Call Number&#160;657.83699999999999<br/>Publication Date&#160;2017<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5986687">Click here to view book</a><br/> Internationalization of the hospitality industry [electronic resource]. ent://SD_ILS/0/SD_ILS:33258 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Brookes, Maureen.<br/>Call Number&#160;664.00685<br/>Publication Date&#160;2011<br/>Summary&#160;This ebook addresses the complexities of internationalisation within the hospitality industry across a range of countries and the implications of this for hospitality management education. A number of the papers were selected from the 4th International Conference on Services Management hosted by Oxford Brookes University in the May of 2009, demonstrating the relevance of hospitality research to the broader service sector.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=743294">Click here to view book</a><br/> Cookery for the hospitality industry / Graham Dodgshun. ent://SD_ILS/0/SD_ILS:153036 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Dodgshun, Graham.<br/>Call Number&#160;ARC 641.57 DOD<br/>Publication Date&#160;1995<br/>Format:&#160;Books<br/> Introduction to the Hospitality Industry [electronic resource]. ent://SD_ILS/0/SD_ILS:34188 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Barrows, Clayton W.<br/>Call Number&#160;338.4791<br/>Publication Date&#160;2008<br/>Summary&#160;The Seventh Edition of Introduction to the Hospitality Industry gives you the foundation to thrive in today's hospitality industry, covering everything from finance to operational issues. In this latest edition, the authors have brought the text thoroughly up to date by featuring new and emerging companies, new technologies, and new ways of doing business. Written in a clear, accessible style and richly illustrated, the text offers a comprehensive and engaging introduction to the field.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=333774">Click here to view book</a><br/> Entrepreneurship management in hospitality industry / Sophea Tiend. ent://SD_ILS/0/SD_ILS:289549 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Tiend, Sophea, author.<br/>Call Number&#160;647.94068 TIE<br/>Publication Date&#160;2019<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5655671">Click here to view book</a><br/> Supervision in the hospitality industry : student workbook. ent://SD_ILS/0/SD_ILS:15923 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z Call Number&#160;647.940683 MIL<br/>Publication Date&#160;1998<br/>Format:&#160;Books<br/> Introductory accounting for the hospitality industry / Garry Dick ent://SD_ILS/0/SD_ILS:5280 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Dick, Garry<br/>Call Number&#160;657.837 DIC<br/>Publication Date&#160;1991<br/>Format:&#160;Books<br/> Dimensions of the hospitality industry / Paul R. Dittmer. ent://SD_ILS/0/SD_ILS:157109 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Dittmer, Paul.<br/>Call Number&#160;647.94068 DIT<br/>Publication Date&#160;2002<br/>Format:&#160;Books<br/><a href="http://www.loc.gov/catdir/toc/onix07/2001017913.html">Table of Contents</a> <a href="http://www.loc.gov/catdir/description/wiley036/2001017913.html">Publisher description</a><br/> The Indian Hospitality Industry : Dynamics and Future Trends. ent://SD_ILS/0/SD_ILS:280321 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Munjal, Sandeep.<br/>Call Number&#160;338.476470954<br/>Publication Date&#160;2017<br/>Format:&#160;Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4987849">Click here to view book</a><br/> A Profile of the Hospitality Industry, Second Edition. ent://SD_ILS/0/SD_ILS:305472 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Bender Stringam, Betsy.<br/>Call Number&#160;647.9573<br/>Publication Date&#160;2020<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6276378">Click here to view book</a><br/> Managing people in the hospitality industry / Michael Riley. ent://SD_ILS/0/SD_ILS:289607 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Riley, Michael, author.<br/>Call Number&#160;647.94068 RIL<br/>Publication Date&#160;2019<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1981981">Click here to view</a><br/> Sustainability in the Hospitality Industry : Principles of Sustainable Operations. ent://SD_ILS/0/SD_ILS:306814 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Legrand, Willy.<br/>Call Number&#160;647.94068<br/>Publication Date&#160;2022<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=7042344">Click here to view book</a><br/> Human resource practice in the hospitality industry / John Roberts. ent://SD_ILS/0/SD_ILS:10948 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Roberts, John.<br/>Call Number&#160;647.940683 ROB<br/>Publication Date&#160;1995<br/>Format:&#160;Books<br/> Beverage service in the Australian hospitality industry / John McJannett. ent://SD_ILS/0/SD_ILS:29446 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;McJannett, John<br/>Call Number&#160;ARC 641.874 MCJ<br/>Publication Date&#160;1988<br/>Format:&#160;Books<br/> Cookery for the hospitality industry / Graham Dodgshun &amp; Michel Peters. ent://SD_ILS/0/SD_ILS:20252 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Dodgshun, Graham.<br/>Call Number&#160;641.57 DOD<br/>Publication Date&#160;2004<br/>Format:&#160;Electronic Resources<br/> Cookery for the hospitality industry / Graham Dodgshun, Michel Peters. ent://SD_ILS/0/SD_ILS:12890 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Dodgshun, Graham.<br/>Call Number&#160;641.57 DOD<br/>Publication Date&#160;1999<br/>Format:&#160;Books<br/> Cookery for the hospitality industry / Graham Dodgshun &amp; Michel Peters. ent://SD_ILS/0/SD_ILS:20187 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Dodgshun, Graham.<br/>Call Number&#160;641.57 DOD<br/>Publication Date&#160;2004<br/>Format:&#160;Books<br/> Human resources management in the hospitality industry [electronic resource]. ent://SD_ILS/0/SD_ILS:34187 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Hayes, David K.<br/>Call Number&#160;647.94068 HAY<br/>Publication Date&#160;2008<br/>Summary&#160;This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole. Beginning with a foundation in the hospitality industry, employment law, and HR policies, the coverage includes recruitment, training, compensation, performance appraisal, environmental and safety concerns, ethics and social responsibility, and special issues. Throughout the book, Human Resources Management in the Hospitality Industry focuses on the unique HR dilemmas you face in the hospitality<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=331562">Click here to view book</a><br/> Hospitality Law : Managing Legal Issues in the Hospitality Industry. ent://SD_ILS/0/SD_ILS:290809 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Hayes, David K.<br/>Call Number&#160;343.7307864794<br/>Publication Date&#160;2009<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=3056790">Click here to view book</a><br/> Menu planning for the hospitality industry / Jaksa Jack Kivela ent://SD_ILS/0/SD_ILS:5283 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Kivela, Jaksa Jack<br/>Call Number&#160;642.5 KIV<br/>Publication Date&#160;1994<br/>Format:&#160;Books<br/> Cost control for the hospitality industry / Michael M. Coltman. ent://SD_ILS/0/SD_ILS:1734 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Coltman, Michael M., 1930-<br/>Call Number&#160;647.940681 COL<br/>Publication Date&#160;1989<br/>Format:&#160;Books<br/> Accounting and Financial Analysis in the Hospitality Industry [electronic resource]. ent://SD_ILS/0/SD_ILS:32340 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Hales, Jonathan.<br/>Call Number&#160;657.837<br/>Publication Date&#160;2012<br/>Summary&#160;The objective of this textbook is to teach students to be conversational in speaking &quot;numbers.&quot; This means understanding fundamental accounting concepts, developing solid financial analysis abilities, and then applying them to understand and improve the operational performance of their hotel or restaurant. The book will accomplish this by studying the current practices of some of today's leading hotel and restaurant companies. Chapters will be developed under the auspices of a select group of hospitality industry General Mangers, Directors of Finance, and Regional Accounting Managers to ensure<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=270117">Click here to view book</a><br/> Marketing : a concise guide to the hospitality industry / Garry Collins. ent://SD_ILS/0/SD_ILS:18171 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Collins, Garry.<br/>Call Number&#160;647.940688 COL<br/>Publication Date&#160;2003<br/>Format:&#160;Books<br/> An introduction to the hospitality industry in Australia / Nerida McDowall. ent://SD_ILS/0/SD_ILS:12983 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;McDowall, Nerida.<br/>Call Number&#160;338.479194 MCD<br/>Publication Date&#160;1999<br/>Format:&#160;Books<br/> Culinary innovation : strategy for sustainability in hospitality industry / Saurabh Gairola. ent://SD_ILS/0/SD_ILS:31662 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Gairola, Saurabh.<br/>Call Number&#160;641.5 GAI<br/>Publication Date&#160;2010<br/>Summary&#160;`Culinary Innovation seems to be unpractised, if not unheard concept in hospitality industry. The prevalent tried and tested recipes and methods are the foundation of cuisines of today. The `out of box' concepts just do not exist here and we are producing the replicas of the works of Great Escomer and French Haute cuisine. To me culinary innovation is the one that can revolutionize the industry to an extent that it would have to rewrite the fundamentals of cooking. In this book you will get insight to the four mega trends in culinary domain namely Sous Vide, Healing foods including Ayurveda, Umami and Molecular Gastronomy. There is a bouquet of recipes at the end to help you understand and use these trends in your kitchen. --<br/>Format:&#160;Books<br/> Introduction to the hospitality industry / Tom Powers, Clayton W. Barrows. ent://SD_ILS/0/SD_ILS:16299 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Powers, Thomas F.<br/>Call Number&#160;647.94 POW<br/>Publication Date&#160;2003<br/>Format:&#160;Books<br/> Introduction to the hospitality industry / Tom Powers, Clayton W. Barrows. ent://SD_ILS/0/SD_ILS:21599 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Powers, Thomas F.<br/>Call Number&#160;647.94 POW<br/>Publication Date&#160;2006<br/>Summary&#160;&quot;Introduction to the Hospitality Industry stands out in the field for its extensive coverage of all aspects of the business, from individual roles to operational issues.&quot; &quot;Students easily gain a clear understanding of the size and scope of this expanding industry from the authors' accessible treatment. Introduction to the Hospitality Industry, Sixth Edition is perfect introductory reading for students interested in a career in the hospitality sector.&quot;--BOOK JACKET.<br/>Format:&#160;Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0417/2004009599.html">http://www.loc.gov/catdir/toc/ecip0417/2004009599.html</a><br/> Marketing : a concise guide to the hospitality industry / Garry Collins. ent://SD_ILS/0/SD_ILS:17961 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Collins, Garry, 1954-<br/>Call Number&#160;647.940688 COL<br/>Publication Date&#160;2003<br/>Format:&#160;Books<br/> Managing for productivity in the hospitality industry / Robert Christie Mill ent://SD_ILS/0/SD_ILS:1796 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Mill, Robert Christie<br/>Call Number&#160;647.940683 MIL<br/>Publication Date&#160;1989<br/>Format:&#160;Books<br/> Human resource management for the hospitality industry / Karen Eich Drummond ent://SD_ILS/0/SD_ILS:1816 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Drummond, Karen Eich<br/>Call Number&#160;647.940683 DRU<br/>Publication Date&#160;1990<br/>Format:&#160;Books<br/> The Hospitality Industry Handbook on LEGAL REQUIREMENTS for Hospitality Businesses. ent://SD_ILS/0/SD_ILS:298027 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Gordon-Davis, Lisa.<br/>Call Number&#160;343.71078<br/>Publication Date&#160;2016<br/>Summary&#160;Hoteliers, restaurateurs, licensees and catering managers will, in the course of their work, enter into many legal relationships with other parties whilst at the same time being required to adhere to all of the statutory laws that apply to their business. A sound knowledge of the law is therefore important to the professional owner or manager, as are knowledge of business management and the fundamental skills of the profession.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6483297">Click here to view book</a><br/> Nutritional menu concepts for the hospitality industry / Beth Carlson Ganem ent://SD_ILS/0/SD_ILS:1737 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Ganem, Beth Carlson, 1958<br/>Call Number&#160;647.95 GAN<br/>Publication Date&#160;1990<br/>Format:&#160;Books<br/> The Food and Beverage Hospitality Industry in India : An Emergent Segment. ent://SD_ILS/0/SD_ILS:300463 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Munjal, Sandeep.<br/>Call Number&#160;647.9554068<br/>Publication Date&#160;2020<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6696193">Click here to view book</a><br/> Strategic Management in the International Hospitality and Tourism Industry [electronic resource]. ent://SD_ILS/0/SD_ILS:34245 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Okumus, Fevzi.<br/>Call Number&#160;647.940684<br/>Publication Date&#160;2012<br/>Summary&#160;Strategic Management for Hospitality and Tourism is a vital text for all those studying cutting edge theories and views on strategic management. Unlike others textbooks in this area, it goes further than merely contextualizing strategic management for hospitality and tourism, and avoids using a prescriptive, or descriptive approach. It looks instead, at the latest in strategic thinking and theories, and provides critical and analytical discussion as to how and if these models and theories can be applied to the industry, within specific contexts such as culture, profit and non-profi<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=546608">Click here to view book</a><br/> Careers in the hospitality industry [digital videorecording] / produced by Wendy Boersema. ent://SD_ILS/0/SD_ILS:24811 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Boersema, Wendy.<br/>Call Number&#160;TR DVD 647.94023 CAR<br/>Publication Date&#160;2004<br/>Format:&#160;Other<br/>Study guide <a href="http://www.marcom.com.au/Sguides/Zzrwm/RWMCH.pdf">http://www.marcom.com.au/Sguides/Zzrwm/RWMCH.pdf</a><br/> Human resource management in the hospitality and tourism industry / Michael Riley. ent://SD_ILS/0/SD_ILS:10166 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Riley, Michael.<br/>Call Number&#160;647.940683 RIL<br/>Publication Date&#160;1996<br/>Format:&#160;Books<br/> Improving sustainability in the hospitality industry / Frans Melissen and Lieke Sauer. ent://SD_ILS/0/SD_ILS:288516 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Melissen, Frans, author.<br/>Call Number&#160;647.94068 MEL<br/>Publication Date&#160;2019<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5543989">Click to View</a><br/> Supervision in the hospitality industry / Raphael R. Kavanaugh, Jack D. Ninemeier ent://SD_ILS/0/SD_ILS:4366 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Kavanaugh, Raphael R.<br/>Call Number&#160;647.94068 KAV<br/>Publication Date&#160;1995&#160;1991&#160;1984<br/>Format:&#160;Books<br/> Supervision in the hospitality industry / Jack Miller, John Walker, Karen Drummond. ent://SD_ILS/0/SD_ILS:17395 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Miller, Jack E., 1930-<br/>Call Number&#160;647.940683 MIL<br/>Publication Date&#160;2002<br/>Format:&#160;Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/wiley021/2002000630.html">http://www.loc.gov/catdir/toc/wiley021/2002000630.html</a><br/> Principles of management for the hospitality industry [electronic resource] / Dana Tesone. ent://SD_ILS/0/SD_ILS:34248 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Tesone, D. V. (Dana V.)<br/>Call Number&#160;647.94068 TES<br/>Publication Date&#160;2012<br/>Summary&#160;It is vital for hospitality management students to understand key management concepts as part of the complex and intimate nature of the services industry. Principles of Management for the Hospitality Industry is designed specifically for hospitality students who need to be able to use management tools and techniques to become successful hospitality managers. By placing you at the heart of an imaginary workplace this book offers the opportunity to work through all of the items of discussion for each topic. The chapter begins with a scenario to prompt an exploration of a given<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://angliss.eblib.com.au/patron/FullRecord.aspx?p=548860">Click here to view book</a><br/> Labor in Tourism and Hospitality Industry : Skills, Ethics, Issues, and Rights. ent://SD_ILS/0/SD_ILS:291615 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Elshaer, Abdallah M., author.<br/>Call Number&#160;331.76191 ELS<br/>Publication Date&#160;2019<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5780624">Click here to view book</a><br/> The International hospitality industry : structure, characteristics and issues / edited by Bob Brotherton. ent://SD_ILS/0/SD_ILS:17320 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Brotherton, Bob.<br/>Call Number&#160;647.94068 INT<br/>Publication Date&#160;2003<br/>Format:&#160;Books<br/> Strategic Management for the Hospitality and Tourism Industry : Developing a Competitive Advantage. ent://SD_ILS/0/SD_ILS:305495 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Sabourin, Vincent.<br/>Call Number&#160;658.4012 SAB<br/>Publication Date&#160;2021<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6804268">Click here to view book</a><br/> The Hospitality and Tourism Industry in China : New Growth, Trends, and Developments. ent://SD_ILS/0/SD_ILS:290931 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Zhao, Jinlin.<br/>Call Number&#160;338.479151<br/>Publication Date&#160;2018<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5437040">Click here to view book</a><br/> Revenue management for the hospitality industry / David K. Hayes, Allisha A. Miller. ent://SD_ILS/0/SD_ILS:127989 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Hayes, David K.<br/>Call Number&#160;647.94068 HAY<br/>Publication Date&#160;2011<br/>Summary&#160;&quot;This is the first book that has been developed specifically to examine what revenue managers in the hospitality industry must know and do to be successful. Numerous cases and practical examples are used to illustrate revenue management concepts. Chapter ending questions and problems help them perform the calculations and practice the decision-making skills that are used in the field. RM in Action shows how the revenue management principles can be clearly illustrated using real-world examples reported in various news outlets. RM on the Web offers sites listed on the Internet to provide supplemental information about a topic or issue. Revenue managers will then gain hands-on skills to effectively manage their inventories and prices.&quot;--Provided by publisher.&#160;&quot;This is the first book that has been developed specifically to examine what revenue managers in the hospitality industry must know and do to be successful.&quot;--Provided by publisher.<br/>Format:&#160;Books<br/> Ethnic Hospitality Marketing : Authenticity and Quality Constructions in the Greek Food Industry. ent://SD_ILS/0/SD_ILS:307692 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Chatzopoulou, Elena.<br/>Call Number&#160;647.94068<br/>Publication Date&#160;2023<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=7184612">Click here to view book</a><br/> Cookery for the hospitality industry / Graham Dodgshun, Michel Peters, David O'Dea. ent://SD_ILS/0/SD_ILS:151257 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Dodgshun, Graham.<br/>Call Number&#160;641.57 DOD<br/>Publication Date&#160;2012&#160;2011<br/>Summary&#160;&quot;[This book] covers the essential skills, methods and principles of cookery as well as the core competencies listed within the Australian National Training Package for Commercial Cookery.&quot; -- Book Jacket.<br/>Format:&#160;Books<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy1205/2011293770-d.html">http://www.loc.gov/catdir/enhancements/fy1205/2011293770-d.html</a> Table of contents only <a href="http://www.loc.gov/catdir/enhancements/fy1205/2011293770-t.html">http://www.loc.gov/catdir/enhancements/fy1205/2011293770-t.html</a><br/> Cookery for the hospitality industry / Graham Dodgshun, Michel Peters, David O'Dea. ent://SD_ILS/0/SD_ILS:151830 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Dodgshun, Graham.<br/>Call Number&#160;641.57 DOD<br/>Publication Date&#160;2012&#160;2011<br/>Summary&#160;&quot;[This book] covers the essential skills, methods and principles of cookery as well as the core competencies listed within the Australian National Training Package for Commercial Cookery.&quot; -- Book Jacket.<br/>Format:&#160;Books<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy1205/2011293770-d.html">http://www.loc.gov/catdir/enhancements/fy1205/2011293770-d.html</a> Table of contents only <a href="http://www.loc.gov/catdir/enhancements/fy1205/2011293770-t.html">http://www.loc.gov/catdir/enhancements/fy1205/2011293770-t.html</a><br/> Marketing management for the hospitality industry : a strategic approach / Allen Z. Reich. ent://SD_ILS/0/SD_ILS:11757 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Reich, Allen Z.<br/>Call Number&#160;647.940688 REI<br/>Publication Date&#160;1997<br/>Format:&#160;Books<br/> Introduction to management in the hospitality industry / Tom Powers, Clayton W. Barrows. ent://SD_ILS/0/SD_ILS:16232 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Powers, Thomas F.<br/>Call Number&#160;647.94068 POW<br/>Publication Date&#160;2003<br/>Format:&#160;Books<br/> Managerial accounting for the hospitality industry / Lea R. Dopson, David K. Hayes. ent://SD_ILS/0/SD_ILS:30966 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Dopson, Lea R.<br/>Call Number&#160;647.940681 DOP<br/>Publication Date&#160;2009&#160;2008<br/>Summary&#160;&quot;Managerial Accounting for the Hospitality Industry gives aspiring hospitality managers the knowledge to analyze and interpret the varied financial information they will use in the hospitality industry. Using a reader-friendly and encouraging style, the authors provide managers with all the accounting tools, theory, and applications they need to make good business decisions based upon sound financial information.&quot; &quot;Managerial Accounting for the Hospitality Industry provides a unique approach rooted in current industry practices and is well-suited for a wide range of hospitality students and professionals.&quot;--BOOK JACKET.<br/>Format:&#160;Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0819/2008022802.html">http://www.loc.gov/catdir/toc/ecip0819/2008022802.html</a><br/> Introduction to management in the hospitality industry / Tom Powers, Clayton W. Barrows. ent://SD_ILS/0/SD_ILS:21469 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Powers, Thomas F.<br/>Call Number&#160;647.94068 POW<br/>Publication Date&#160;2006<br/>Format:&#160;Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0417/2004009419.html">http://www.loc.gov/catdir/toc/ecip0417/2004009419.html</a><br/> Introduction to management in the hospitality industry / Tom Powers, Clayton W. Barrows. ent://SD_ILS/0/SD_ILS:27162 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Powers, Thomas F.<br/>Call Number&#160;647.94068 POW<br/>Publication Date&#160;2003&#160;2002<br/>Format:&#160;Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/wiley021/2001045582.html">http://www.loc.gov/catdir/toc/wiley021/2001045582.html</a> Publisher description <a href="http://www.loc.gov/catdir/description/wiley036/2001045582.html">http://www.loc.gov/catdir/description/wiley036/2001045582.html</a><br/> Introduction to management in the hospitality industry / Clayton W. Barrows, Tom Powers. ent://SD_ILS/0/SD_ILS:152740 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Barrows, Clayton W.<br/>Call Number&#160;647.94068 BAR<br/>Publication Date&#160;2009<br/>Summary&#160;&quot;Students seeking management careers in hospitality will enter a dynamic industry filled with opportunities. The rewards are many, but so are the challenges. Today's hospitality managers must deal with such complex factors as globalization, terrorism threats, ecotourism, internet commerce, new business and financial models, and rapidly changing consumer demands. Introduction to Management in the Hospitality Industry, Ninth Edition, gives students the industry know-how and the management skills needed to thrive in all aspects of the field, from food service to lodging to tourism. In this latest edition, authors have brought the text thoroughly up to date by featuring new and emerging companies, new technologies, and new ways of doing business. Covering everything from careers to operations to finance, the text offers the most comprehensive and engaging introduction to this exciting field. Upon successful completion of this text, readers will have a strong grasp of the many facets of the hospitality industry. Moreover, they'll understand the issues and challenges facing managers in the industry and the many possible career paths that await them.&quot; -- Publisher description.<br/>Format:&#160;Books<br/><a href="http://www.loc.gov/catdir/enhancements/fy0826/2007021306-b.html">Contributor biographical information</a> <a href="http://www.loc.gov/catdir/enhancements/fy0826/2007021306-d.html">Publisher description</a> <a href="http://www.loc.gov/catdir/toc/ecip0719/2007021306.html">Table of contents only</a><br/> A hospitality industry guide for writing and using task unit job descriptions ent://SD_ILS/0/SD_ILS:6178 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Tourism Education Corporation<br/>Call Number&#160;647.940683 HOS<br/>Publication Date&#160;1976<br/>Format:&#160;Books<br/> Employer Branding for the Hospitality and Tourism Industry : Finding and Keeping Talent. ent://SD_ILS/0/SD_ILS:291614 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Gehrels, Sjoerd, author.<br/>Call Number&#160;647.940683 GEH<br/>Publication Date&#160;2019<br/>Summary&#160;This book explores the concept of Employer Branding (EB) as applied to the hospitality sector. Employer branding aims to assist businesses in becoming the employer of choice for potential employees. As such, the concept has potential to change classical approaches of managing people and to improve opinions on careers in the hospitality sector.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5780269">Click here to view book</a><br/> Revenue management for the hospitality industry / David K. Hayes, Allisha A. Miller. ent://SD_ILS/0/SD_ILS:153840 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Hayes, David K., author.<br/>Call Number&#160;647.940681 HAY<br/>Publication Date&#160;2011<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=706570">Click here to view book</a><br/> On the job : [digital videorecording] hospitality industry / produced by Australian Broadcasting Corporation ent://SD_ILS/0/SD_ILS:12421 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Australian Broadcasting Corporation.<br/>Call Number&#160;TR DVD 647.94 ON<br/>Publication Date&#160;1997<br/>Summary&#160;The program follows a function coordinator at a major international conference.<br/>Format:&#160;Other<br/> Introduction to the hospitality industry / Clayton W. Barrows, Tom Powers, Dennis Reynolds. ent://SD_ILS/0/SD_ILS:158149 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Barrows, Clayton W., author.<br/>Call Number&#160;647.94068 BAR<br/>Publication Date&#160;2012<br/>Summary&#160;&quot;Readers preparing to work in hospitality will enter a field that is quickly evolving. The rise of the global economy, ecotourism, internet commerce, and changing consumer demands are just some of the factors they will be dealing with in this exciting and dynamic industry. This new edition gives readers the foundation they need to thrive in today's hospitality industry, covering everything from finance to operational issues. The Eighth Edition of Introduction to the Hospitality Industry features both historical perspectives and discussions of new trends in a variety of sectors. This edition includes additional international examples of hospitality and tourism operations have been included throughout the text. This book covers all the latest trends, challenges, and opportunities in the hospitality industry. Readers will have a strong overview of the industry, where it fits into the broader world, the major issues and challenges in the field, and the many possible career paths that await them&quot;--Provided by publisher.<br/>Format:&#160;Books<br/> What are the challenges faced by the hospitality industry in India? [electronic resource]. ent://SD_ILS/0/SD_ILS:33913 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Jauhari, Vinnie.<br/>Call Number&#160;XX(33913.1)<br/>Publication Date&#160;2012<br/>Summary&#160;This ebook explores the challenges faced by the Indian hospitality industry. WHATT?s industry-led methodology is applied and the team of contributors used an industry round table approach to solicit views from hospitality practitioners, academics and government representatives. The challenges have been considered from a strategic perspective as well as from marketing, human resources, technology, finance and destination management perspectives.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=987450">Click here to view book</a><br/> Dimensions of the hospitality industry : an introduction / Paul R. Dittmer, Gerald G. Griffin. ent://SD_ILS/0/SD_ILS:10955 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Dittmer, Paul.<br/>Call Number&#160;647.94068 DIT<br/>Publication Date&#160;1997<br/>Format:&#160;Books<br/> Information technology in the hospitality industry : managing people, change and computers / Martin Peacock. ent://SD_ILS/0/SD_ILS:15382 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Peacock, Martin.<br/>Call Number&#160;647.940285 PEA<br/>Publication Date&#160;1995<br/>Format:&#160;Books<br/> Expo 2020 [electronic resource] : how is Dubai's hospitality and tourism industry preparing? ent://SD_ILS/0/SD_ILS:157365 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Teare, Richard.<br/>Call Number&#160;647.94<br/>Publication Date&#160;2014<br/>Summary&#160;Dubai's economic growth in recent years is closely aligned with tourism development and following a successful bid to host Expo 2020, its hospitality and tourism industry faces a new set of opportunities and challenges. Specifically, what does the industry need to do in order to prepare for this significant event? The editors of this e-book and their team of industry practitioners and hospitality education professionals draw on local experience and expertise to provide a detailed response. This is not only a &quot;&quot;must read&quot;&quot; for stakeholders in Dubai but for all cities preparing to host a mega ev<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1834035">Click here to view book</a><br/> Accounting and finance for the international hospitality industry / edited by Peter J. Harris ent://SD_ILS/0/SD_ILS:3664 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Harris, Peter J.<br/>Call Number&#160;657.837 ACC<br/>Publication Date&#160;1995<br/>Format:&#160;Books<br/> Strategic management in the hospitality industry / by Mike Olsen, Eliza Tse, Joseph West ent://SD_ILS/0/SD_ILS:1696 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Olsen, Michael D.<br/>Call Number&#160;647.940684 OLS<br/>Publication Date&#160;1992<br/>Format:&#160;Books<br/> Leadership and management in the hospitality industry / Robert H. Woods, Judy Z. King. ent://SD_ILS/0/SD_ILS:157107 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Woods, Robert H.<br/>Call Number&#160;647.94068 WOO<br/>Publication Date&#160;2002<br/>Format:&#160;Books<br/> Hospitality people matter : people management in the hospitality industry / Kelvin Thompson, Vicki Abbott. ent://SD_ILS/0/SD_ILS:2017 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Thompson, Kelvin, 1953-<br/>Call Number&#160;647.940683 THO<br/>Publication Date&#160;1990<br/>Format:&#160;Books<br/> Tourism &amp; Hospitality Industry : hospitality training package, endorsement submission, August 1997/ Tourism Training Australia. ent://SD_ILS/0/SD_ILS:23758 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Tourism Training Australia.<br/>Call Number&#160;WAIARC 647.017 TOU<br/>Publication Date&#160;1997<br/>Format:&#160;Books<br/> Managing computers in the hospitality industry / Michael L. Kasavana and John J. Cahill. ent://SD_ILS/0/SD_ILS:4365 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Kasavana, Michael L., 1947-<br/>Call Number&#160;647.940285 KAS<br/>Publication Date&#160;1992<br/>Format:&#160;Books<br/> Supervision in the hospitality industry / Jack E. Miller, Mary Porter, Karen Eich Drummond. ent://SD_ILS/0/SD_ILS:34057 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Miller, Jack E., 1930-<br/>Call Number&#160;647.940683 MIL<br/>Publication Date&#160;1998<br/>Format:&#160;Books<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0607/98002774-d.html">http://www.loc.gov/catdir/enhancements/fy0607/98002774-d.html</a> Table of Contents only <a href="http://www.loc.gov/catdir/toc/onix02/98002774.html">http://www.loc.gov/catdir/toc/onix02/98002774.html</a><br/> Exploring hospitality [videorecording] : interactive media resource. Part 1, Working in the hospitality industry. ent://SD_ILS/0/SD_ILS:123601 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z Call Number&#160;TR DVD 647.940683 EXP 1<br/>Publication Date&#160;2012<br/>Summary&#160;&quot;Provides an overview of the industry, including its various sectors and key themes, as well as important practical elements of working in the industry. Perfect for use in a classroom or other learning environments, this self-paced learning resource utilises text, video and interactive media&quot; -- Container.<br/>Format:&#160;Video disc<br/> The hospitality and tourism industry in Canada : What are the main challenges and solutions?. ent://SD_ILS/0/SD_ILS:280853 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Teare, Richard.<br/>Call Number&#160;647.94000000000005<br/>Publication Date&#160;2017<br/>Format:&#160;Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5047026">Click here to view book</a><br/> Ethical and sustainable practices in the tourism and hospitality industry in China [electronic resource]. ent://SD_ILS/0/SD_ILS:149424 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Okumus, Fevzi.<br/>Call Number&#160;338.4791<br/>Publication Date&#160;2014<br/>Summary&#160;The topic of this ebook was particularly chosen because of the importance of ethical and sustainability issues and concerns related to the hospitality and tourism industry in China during the past 30 years. The authors from the worldwide locations such as the USA, UK, New Zealand, Hong Kong, Macau, Taiwan, and Chinese mainland have contributed their innovative views significantly to the discussion. Most of the issues and concerns discussed in the chapters included in this ebook are generally related to the hospitality and tourism industry globally. In this ebook, the audience can view ethical<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1834058">Click here to view book</a><br/> Environmental management in the hospitality industry : a guide for students and managers / Kathryn Webster. ent://SD_ILS/0/SD_ILS:16214 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Webster, Kathryn.<br/>Call Number&#160;647.940682 WEB<br/>Publication Date&#160;2000<br/>Format:&#160;Books<br/> Human Resource Management in the Hospitality Industry [electronic resource] : A Guide to Best Practice ent://SD_ILS/0/SD_ILS:35359 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Boella, Michael.<br/>Call Number&#160;647.940683 BOE<br/>Publication Date&#160;2013<br/>Summary&#160;Now in its ninth edition, Human Resource Management in the Hospitality Industry: A Guide to Best Practice, is fully updated with new legal information, data, statistics and examples. Taking a 'process' approach, it provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an enterprise's workforce within the current business and social environment.Since the eighth edition of this book there have been many important developments in this field and this ninth edition has been completely revised and updated in the following<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1143774">Click here to view book</a><br/> Managing employee attitudes and behaviors in the tourism and hospitality industry / Salih Kusluvan, editor. ent://SD_ILS/0/SD_ILS:27807 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Kusluvan, Salih.<br/>Call Number&#160;647.94068 MAN<br/>Publication Date&#160;2003<br/>Format:&#160;Books<br/> Introduction to hospitality operations : an indispensable guide to the industry / edited by Peter Jones. ent://SD_ILS/0/SD_ILS:20364 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Jones, Peter, 1951-<br/>Call Number&#160;647.94068 INT<br/>Publication Date&#160;2002<br/>Format:&#160;Books<br/> Purchasing : selection and procurement for the hospitality industry / Andrew Hale Feinstein, John M. Stefanelli. ent://SD_ILS/0/SD_ILS:25392 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Feinstein, Andrew Hale<br/>Call Number&#160;647.950687 FEI<br/>Publication Date&#160;2008<br/>Format:&#160;Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0718/2007020615.html">http://www.loc.gov/catdir/toc/ecip0718/2007020615.html</a><br/> Purchasing : selection and procurement for the hospitality industry / Andrew Hale Feinstein, John M. Stefanelli. ent://SD_ILS/0/SD_ILS:30580 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Feinstein, Andrew Hale.<br/>Call Number&#160;647.950687 FEI<br/>Publication Date&#160;2011<br/>Summary&#160;&quot;Hospitality professionals will find that this eighth edition balances purchasing activities with product and information from a management perspective. Each chapter has been revised so that the most current concepts available are presented along with even more in-depth coverage of hospitality purchasing. Numerous examples, questions, and exercises are included to reinforce new concepts. In order to reflect changes in the field, technology applications in the purchasing function are discussed throughout. New, revised, and updated illustrations and photographs of concepts, companies, and products relating to the purchasing function have also been included to give hospitality professionals a better understanding of the field&quot;--<br/>Format:&#160;Books<br/> Introduction to management in the hospitality industry [electronic resource] / Clayton W. Barrows, Tom Powers. ent://SD_ILS/0/SD_ILS:34189 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Barrows, Clayton W.<br/>Call Number&#160;647.068 BAR<br/>Publication Date&#160;2008<br/>Summary&#160;Introduction to Management in the Hospitality Industry, Ninth Edition gives you the industry know-how and the management skills needed to thrive in all aspects of the field, from food service to lodging to tourism. In this latest edition, the authors have brought the text thoroughly up to date by featuring new and emerging companies, new technologies, and new ways of doing business. Covering everything from careers to operations to finance, the text offers the most comprehensive and engaging introduction to this exciting field possible.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=335705">Click here to view book</a><br/> Discovering hospitality and tourism : the world's greatest industry / Jack D. Ninemeier, Joe Perdue. ent://SD_ILS/0/SD_ILS:25681 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Ninemeier, Jack D.<br/>Call Number&#160;647.94023 NIN<br/>Publication Date&#160;2008<br/>Summary&#160;&quot;This textbook includes definitions for more than 600 industry terms, including 75 that are new to this edition, and several hundred color photos. Students have access to the text's Companion Website and PowerPoint presentations at www.prenhall.com/ninemeier. Numerous supplemental materials are also available for the instructor.&quot;--BOOK JACKET.<br/>Format:&#160;Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip078/2007000866.html">http://www.loc.gov/catdir/toc/ecip078/2007000866.html</a><br/> The Hospitality Industry Handbook on Hygiene and Safety for South African Students and Practitioners. ent://SD_ILS/0/SD_ILS:298023 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Gordon-Davis, Lisa.<br/>Call Number&#160;344.680465<br/>Publication Date&#160;2011<br/>Summary&#160;Increased tourism has turned the food service and hospitality industry into one of our economy's fastest-growing sectors. This growth presents new challenges to food-handling professionals throughout the industry. This second edition of The hospitality industry handbook on hygiene and safety has incorporated additional content and features to reflect the fast-moving changes and to benefi t both students and employees of the hospitality industry.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6483085">Click here to view book</a><br/> Supervision in the hospitality industry : leading human resources / John R. Walker, Jack E. Miller. ent://SD_ILS/0/SD_ILS:158142 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Walker, John R., 1944-<br/>Call Number&#160;647.940683 WAL<br/>Publication Date&#160;2010<br/>Summary&#160;Human resources are led, not managed. Supervision in the Hospitality Industry: Leading Human Resources, Sixth Edition is unique in its focus directly on leading human resources. In a recent paradigm shift, industry leaders and human resources practitioners recognize the movement away from &quot;management,&quot; and to the important role of leading human resources at all levels of the organization, as they strive for perfection in guest services. This book - practical, concrete, and results oriented - is a down-to-earth guide to applying the wisdom of leadership theory and experience to the hard realities of the hospitality industry. Written especially for the student, beginning leader, newly-promoted supervisor, or anyone planning a career in the hospitality field - but useful even to experienced managers - this Sixth Edition of Supervision in the Hospitality Industry provides comprehensive coverage of the principles, theories, human relations techniques, and decision-making skills -- required to lead a workforce to profitable results. Complete with quizzes, exercises, self-assessments, simulations, case studies, role play, and journal writing, Supervision in the Hospitality Industry: Leading Human Resources, Sixth Edition offers culinary, hospitality, and foodservice students and professionals the knowledge needed not only to &quot;manage&quot; but also to lead organizations to success.&quot; --Book Jacket.<br/>Format:&#160;Books<br/>Table of contents only <a href="http://catdir.loc.gov/catdir/toc/ecip0817/2008018994.html">http://catdir.loc.gov/catdir/toc/ecip0817/2008018994.html</a><br/> Managing for quality in the hospitality industry / John H. King, Jr., Ronald F. Cichy. ent://SD_ILS/0/SD_ILS:21303 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;King, John H., 1937-<br/>Call Number&#160;647.940684 KIN<br/>Publication Date&#160;2006<br/>Summary&#160;&quot;Managing for Quality in the Hospitality Industry uses a &quot;live&quot; case study to clearly demonstrate how to achieve the quality expectations of internal customers, external customers, and owners/investors. The authors utilize HDS Services, a $300 million managed services organization, and other real-world cases (including the Ritz-Carlton Hotel Company, RARE Hospitality International, Inc., the Detroit Athletic Club, and more) to make the concepts real.&quot;--BOOK JACKET.<br/>Format:&#160;Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0422/2004020562.html">http://www.loc.gov/catdir/toc/ecip0422/2004020562.html</a><br/> Human relations for the hospitality industry / by Robert J. Martin and Donald E. Lundberg ent://SD_ILS/0/SD_ILS:1707 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Martin, Robert J., 1927-<br/>Call Number&#160;647.940683 MAR<br/>Publication Date&#160;1991<br/>Format:&#160;Books<br/> Managing human resources in the hospitality industry : an experiential approach / by Kathleen M. Iverson. ent://SD_ILS/0/SD_ILS:158197 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Iverson, Kathleen M., 1955-<br/>Call Number&#160;647.940683 IVE<br/>Publication Date&#160;2001<br/>Summary&#160;&quot;The hospitality supervisor of the future will be first and foremost a people manager, involved in leading, motivating, counseling and rewarding employees. Tomorrow's managers and supervisors must be prepared to take on new roles in the reengineered, highly participative organizations that are emerging. Managing Human Resources: An Experiential Approach will provide supervisors with comprehensive training in areas critical to their future success. It is an interesting and applied introduction to principles of supervision that will appeal to the career-oriented hospitality student.&quot;--BOOK JACKET.<br/>Format:&#160;Books<br/> Human resource management in the hospitality industry [electronic resource] / Michael Boella, Steven Goss-Turner. ent://SD_ILS/0/SD_ILS:34161 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Boella, M. J. (Michael John)<br/>Call Number&#160;658.3 BOE<br/>Publication Date&#160;2012<br/>Summary&#160;Now in its eighth edition, Human Resource Management in the Hospitality Industry: an introductory guide, is fully updated with new legal information, data, statistics and examples, and includes brand new material on multi unit operations and management.Taking a 'process' approach, it guides the reader through every stage from HR planning through recruitment to termination/separation, covering the following issues: Selection, appointment and induction Training and management development&lt;BR id=&quot;&quot;CR<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=270111">Click here to view book</a><br/> Human resource management for the hospitality industry / Michael J. Boella and Steven Goss-Turner. ent://SD_ILS/0/SD_ILS:299022 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Boella, M. J. (Michael John), author.<br/>Call Number&#160;647.940683 BOE<br/>Publication Date&#160;2019<br/>Summary&#160;&quot;Human Resource Management in the Hospitality Industry: A Guide to Best Practice takes a 'process' approach and provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an enterprise's workforce within the current business and social environment. Since the ninth edition of this book there have been many significant developments in this field and this new edition has been completely revised and updated in the following ways: - Extensively updated content to reflect recent issues and trends relevant to the hospitality industry including: changing labour market profiles and the 'gig' economy, the digital transformation of HRM practices, employer branding developments, talent management strategies, employee well-being considerations, and contemporary concerns over diversity, gender and harassment at work. - Five new chapters on: organisational culture, modern labour markets, emotions and well-being, careers in hospitality and digital HRM. - New international case studies throughout to explore key issues and show real life applications of HRM in the Hospitality industry. Written in a user-friendly style and with strong support from the Institute of Hospitality, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge&quot;<br/>Format:&#160;Books<br/> Managing employee attitudes and behaviors in the tourism and hospitality industry [electronic resource] / Salih Kusluvan. ent://SD_ILS/0/SD_ILS:156025 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Kusluvan, Salih.<br/>Call Number&#160;647.94068 KUS<br/>Publication Date&#160;2012<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=3021746">Click here to view book</a><br/> The international hospitality industry : organizational and operational issues / edited by Peter Jones and Abraham Pizam. ent://SD_ILS/0/SD_ILS:10158 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Jones, Peter, 1951-<br/>Call Number&#160;647.94 INT<br/>Publication Date&#160;1993<br/>Format:&#160;Books<br/> The easy interpreter : a Japanese phrasebook for the hospitality industry / Yoko Pinkerton and Masumi Hiraga. ent://SD_ILS/0/SD_ILS:12906 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Pinkerton, Yoko.<br/>Call Number&#160;495.683421 PIN<br/>Publication Date&#160;1998<br/>Format:&#160;Books<br/> Entrepreneurship and small business management in the hospitality industry / by Darren Lee-Ross, Conrad Lashley. ent://SD_ILS/0/SD_ILS:27650 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Lee-Ross, Darren.<br/>Call Number&#160;647.94068 LEE<br/>Publication Date&#160;2009<br/>Format:&#160;Books<br/> Human resource management in the hospitality industry / Frank M. Go, Mary L. Monachello, Tom Baum. ent://SD_ILS/0/SD_ILS:15751 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Go, Frank M.<br/>Call Number&#160;647.940683 GO<br/>Publication Date&#160;1996<br/>Format:&#160;Books<br/>Table of Contents <a href="http://www.loc.gov/catdir/toc/onix03/95036890.html">http://www.loc.gov/catdir/toc/onix03/95036890.html</a><br/> Heritage, Culture and Society : Research agenda and best practices in the hospitality and tourism industry. ent://SD_ILS/0/SD_ILS:270523 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Radzi, Salleh Mohd.<br/>Call Number&#160;338.4764794<br/>Publication Date&#160;2016<br/>Format:&#160;Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4729666">Click here to view book</a><br/> Sustainability in the hospitality industry : principles of sustainable operations / Philip Sloan, Willy Legrand, Joseph S. Chen. ent://SD_ILS/0/SD_ILS:30959 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Sloan, Philip.<br/>Call Number&#160;647.94068 SLO<br/>Publication Date&#160;2009<br/>Format:&#160;Books<br/> Operations management in the hospitality industry / edited by Peter Szende, Alec N. Dalton, Michelle (Myongjee) Yoo. ent://SD_ILS/0/SD_ILS:305593 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Szende, Peter, editor.<br/>Call Number&#160;647.94068 SZE<br/>Publication Date&#160;2021<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6633299">Click to View</a><br/> Strategic management in the hospitality industry / Michael D. Olsen, Eliza Ching-Yick Tse, Joseph J. West. ent://SD_ILS/0/SD_ILS:19418 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Olsen, Michael D.<br/>Call Number&#160;647.940684 OLS<br/>Publication Date&#160;1998<br/>Summary&#160;&quot;Strategic Management in the Hospitality Industry, Second Edition gives hospitality students the tools they need to be tomorrow's leaders in this dynamic field. Based on the premise that adding value - for the stockholder, the consumer, and the employee - must be the central objective for any effective management strategy, this book gives students a blueprint for innovation and growth at hotels and restaurants both in the United States and abroad.&quot;--BOOK JACKET.<br/>Format:&#160;Books<br/>Table of Contents <a href="http://www.loc.gov/catdir/toc/onix02/98022037.html">http://www.loc.gov/catdir/toc/onix02/98022037.html</a> Publisher description <a href="http://www.loc.gov/catdir/description/wiley032/98022037.html">http://www.loc.gov/catdir/description/wiley032/98022037.html</a> Contributor biographical information <a href="http://www.loc.gov/catdir/bios/wiley041/98022037.html">http://www.loc.gov/catdir/bios/wiley041/98022037.html</a><br/> Sustainability, social responsibility, and innovations in the hospitality industry [electronic resource] / edited by H. G. Parsa. ent://SD_ILS/0/SD_ILS:158513 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Parsa, H. G.<br/>Call Number&#160;338.4791068 SUS<br/>Publication Date&#160;2015<br/>Summary&#160;A reference on sustainability, social responsibility, and green practices in hospitality and tourism, this book presents innovative research methods in sustainability, state-of-the-art research by leading internationally recognized scholars on this topic, providing an excellent source of quality research. Readers can expect to find several new ways to pursue research in sustainability.The book covers sustainability in the context of public policy and ethics, a popular topic with universal appeal to many disciplines beyond hospitality. It includes case studies and addresses sustainability issues from hotels, restaurants, tourism, travel, meetings, and others, with authors from all five continents.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1677568">Click here to view book</a><br/> Purchasing : selection and procurement for the hospitality industry / Andrew Hale Feinstein, Jean Hertzman, John M. Stefanelli. ent://SD_ILS/0/SD_ILS:287430 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Feinstein, Andrew Hale, author.<br/>Call Number&#160;647.940687 FEI<br/>Publication Date&#160;2017<br/>Format:&#160;Books<br/> Hospitality careers : planning and preparing for a career in the hospitality industry / Lynn Van Der Wagen. ent://SD_ILS/0/SD_ILS:13869 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Van der Wagen, Lynn.<br/>Call Number&#160;647.94023 VAN<br/>Publication Date&#160;1999<br/>Format:&#160;Books<br/> Human resource management in the hospitality industry : an introductory guide. Micheal J. Boella, Steven Goss-Turner. ent://SD_ILS/0/SD_ILS:21625 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Boella, M. J. (Michael John)<br/>Call Number&#160;647.940683 BOE<br/>Publication Date&#160;2005<br/>Format:&#160;Books<br/> Exploring hospitality [videorecording] : interactive media resource. Part 2, Health, safety and security in the hospitality industry. ent://SD_ILS/0/SD_ILS:123602 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z Call Number&#160;TR DVD 647.940683 EXP 2<br/>Publication Date&#160;2013<br/>Summary&#160;Topics include: an overview of workplace procedures for health, safety and security; dealing with emergencies; participating in workplace OHS practices; following hygiene procedures and identifying hazards; identifying and reporting personal health issues; controlling contamination; selecting and safely using cleaning equipment and materials; storage of cleaning equipment and chemicals; sustainable and environmentally responsible practices.<br/>Format:&#160;Electronic Resources<br/> Sustainability in the hospitality industry : principles of sustainable operations / Willy Legrand, Philip Sloan and Joseph S. Chen. ent://SD_ILS/0/SD_ILS:275969 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Legrand, Willy, author.<br/>Call Number&#160;338.4791068 LEG<br/>Publication Date&#160;2017<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4732795">Click to View</a><br/> Flag, the first 30 years : the growth and experiences of the hospitality industry in Australasia / Keith Dunstan ent://SD_ILS/0/SD_ILS:2709 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Dunstan, Keith<br/>Call Number&#160;647.949402 DUN<br/>Publication Date&#160;1991<br/>Format:&#160;Books<br/> Hospitality Industry. education and training. William Angliss College: 1986/ prepared by Staff Development Committee, William Angliss College. ent://SD_ILS/0/SD_ILS:7213 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;William Angliss College.<br/>Call Number&#160;WAIARC 378.945 HOS<br/>Publication Date&#160;1981<br/>Format:&#160;Books<br/> Supervision in the hospitality industry : applied human resources / Jack E. Miller, John R. Walker, Karen Eich Drummond. ent://SD_ILS/0/SD_ILS:26592 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Miller, Jack E., 1930-<br/>Call Number&#160;647.940683 MIL<br/>Publication Date&#160;2007<br/>Format:&#160;Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/wiley021/2002000630.html">http://www.loc.gov/catdir/toc/wiley021/2002000630.html</a><br/> The management of maintenance and engineering systems in the hospitality industry / Frank D. Borsenik, Alan T. Stutts. ent://SD_ILS/0/SD_ILS:15618 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Borsenik, Frank D.<br/>Call Number&#160;647.940682 BOR<br/>Publication Date&#160;1997<br/>Format:&#160;Books<br/> Accounting and financial management : developments in the international hospitality industry / edited by Peter Harris and Marco Mongiello. ent://SD_ILS/0/SD_ILS:23577 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Harris, Peter J. (Peter James), 1944-<br/>Call Number&#160;657.837 ACC<br/>Publication Date&#160;2006<br/>Format:&#160;Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/fy0611/2006296416.html">http://www.loc.gov/catdir/toc/fy0611/2006296416.html</a><br/> Sustainability in the hospitality industry [electronic resource] : principles of sustainable operations / Philip Sloan, Willy Legrand and Joseph S. Chen. ent://SD_ILS/0/SD_ILS:35333 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Sloan, Philip.<br/>Call Number&#160;338.4791068 SLO<br/>Publication Date&#160;2013<br/>Summary&#160;Sustainability is one of the single most important global issues facing the world. A clear understanding of the issues surrounding climate change, global warming, air and water pollution, ozone depletion, deforestation, the loss of biodiversity and global poverty is essential for every future manager in the hospitality industry. Present and future hospitality executives need to know how sustainable management systems can be integrated into their businesses while maintaining and hopefully improving the bottom line.Sustainability in the Hospitality Industry, second edition, is the only book available to introduce the students to economic, environmental and social sustainable issues specifically facing the industry as well as exploring ideas, solutions, and strategies of how to manage operations in a sustainable way. Since the first edition of this book there have been many important developments in this field and this second edition has been updated in the following ways: updated content to reflect recent issues and trends including hotel energy solutions and green hotel design two new chapters on 'Sustainable Food' and 'Social Entrepreneurship and Social Value' updated international case studies throughout to explore key issues and show real life operational responses to sustainability within the hospitality industry. New case studies on growth hotel development markets, Asia and the Middle East new practical exercises throughout to apply your knowledge to real-life sustainability scenarios. This accessible and comprehensive account of Sustainability in the Hospitality Industry is essential reading for all students and future managers.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1125233">Click here to view book</a><br/> What action can government take to improve food safety in a diverse and multi-cultural hospitality industry? [electronic resource]. ent://SD_ILS/0/SD_ILS:157400 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Taylor, Eunice.<br/>Call Number&#160;647.94<br/>Publication Date&#160;2015<br/>Summary&#160;The World Health Organization's website includes 'ten facts on food safety' which they say account for the main reasons why millions of people fall ill every year and many die as a result of eating unsafe food. Serious outbreaks of foodborne disease have been documented on every continent in the past decade, and in many countries rates of illnesses are increasing significantly. Given the scale of the problem, this ebook explores the ways in which government agencies and industry can work together to develop a comprehensive strategy to improve food safety management standards in the hospitality<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=2030608">Click here to view book</a><br/> Sustainability in the hospitality industry : principles of sustainable operations / Willy Legrand, Joseph S. Chen and Gabriel C. M. Laeis. ent://SD_ILS/0/SD_ILS:311690 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Legrand, Willy, author.<br/>Call Number&#160;647.94068 LEG<br/>Publication Date&#160;2023<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=7042344">Click to View</a><br/> Technology strategies for the hospitality industry / Peter D. Nyheim, Francis M. McFadden, Daniel J. Connolly ; with A. Joseph Paiva. ent://SD_ILS/0/SD_ILS:25125 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Nyheim, Peter D.<br/>Call Number&#160;647.940285 NYH<br/>Publication Date&#160;2005<br/>Summary&#160;&quot;Through corporate involvement and detailed presentation, Technology Strategies for the Hospitality Industry is a partnership book between industry and academia, which provides the reader with a current and thorough text on the hospitality industry's technical side, in an easy-to-follow format.&quot;--BOOK JACKET.<br/>Format:&#160;Books<br/> Training for the hospitality industry : techniques to improve job performance / Lewis C. Forrest, Jr. ; contributing author, Jack D. Ninemeier. ent://SD_ILS/0/SD_ILS:14340 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Forrest, Lewis C.<br/>Call Number&#160;647.940683 FOR<br/>Publication Date&#160;1983<br/>Format:&#160;Books<br/> Sustainability in Hospitality : How Innovative Hotels are Transforming the Industry / edited by Miguel Angel Gardettin and Ana Laura Torres. ent://SD_ILS/0/SD_ILS:280849 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Gardetti, Miguel Angel, editor.<br/>Call Number&#160;647.94 SUS<br/>Publication Date&#160;2015<br/>Format:&#160;Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5042785">Click here to view book</a><br/> Gastronomy, Hospitality, and the Future of the Restaurant Industry : Post-COVID-19 Perspectives / Ana Pinto Borges [and 4 others]. ent://SD_ILS/0/SD_ILS:300192 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Pinto Borges, Ana, author.<br/>Call Number&#160;641.013 GAS<br/>Publication Date&#160;2022<br/>Summary&#160;Gastronomic tourism has made remarkable progress within the past decade in both academia and within its own sector. However, many industries have suffered from the COVID-19 pandemic, and food tourism businesses had to take unique precautions for the health and safety of global consumers. Despite the economic turbulence of the COVID-19 pandemic, there are many strategies available for the restaurant industry to thrive. Gastronomy, Hospitality, and the Future of the Restaurant Industry: Post-COVID-19 Perspectives presents the most recent research surrounding food and gastronomy in relation to hospitality and tourism, highlighting emerging themes and different methods of approach. Concretely, it constitutes a timely and relevant compendium of chapters that offers its readers relevant issues in gastronomy and management strategies in the hospitality industry. Covering topics such as food tourism, organic food production, and restaurant communication, this book is an essential resource for managers, business owners, entrepreneurs, consultants, marketing specialists, government officials, libraries, researchers, academicians, educators, and students.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6954604">Click to View</a><br/> Managing sustainability in the hospitality and tourism industry [electronic resource] : paradigms and directions for the future / edited by Vinnie Jauhari. ent://SD_ILS/0/SD_ILS:157306 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Jauhari, Vinnie.<br/>Call Number&#160;338.4791 MAN<br/>Publication Date&#160;2014<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1591645">Click here to view book</a><br/> How Can the Skilling India Initiative Become a Solution to the Critical Need for Skilled Labour in the Indian Hospitality Industry?. ent://SD_ILS/0/SD_ILS:291027 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Teare, Richard.<br/>Call Number&#160;647.940954<br/>Publication Date&#160;2019<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5764018">Click here to view book</a><br/> An introduction to revenue management for the hospitality industry : principles and practices for the real world / Kimberly A. Tranter, Trevor Stuart-Hill, Juston Parker. ent://SD_ILS/0/SD_ILS:29538 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Tranter, Kimberly A.<br/>Call Number&#160;647.94068 TRA<br/>Publication Date&#160;2009<br/>Format:&#160;Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip083/2007044388.html">http://www.loc.gov/catdir/toc/ecip083/2007044388.html</a><br/> Achieving Success Through Innovation : Cases and Insights from the Hospitality, Travel, and Tourism Industry / Cathy A. Enz [and 4 others] ; edited by Glenn Withiam. ent://SD_ILS/0/SD_ILS:279316 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Enz, Cathy A., 1956-, author.<br/>Call Number&#160;647.94068 ACH<br/>Publication Date&#160;2016<br/>Format:&#160;Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4677082">Click to View</a><br/> Worldwide hospitality and tourism themes [electronic resource] : how has the use of technology in the US hospitality industry affected HR practices and guest satisfaction levels in the industry? ent://SD_ILS/0/SD_ILS:155929 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;DiPietro, Robin.<br/>Call Number&#160;647.940687 WOR<br/>Publication Date&#160;2010<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=3009253">Click here to view book</a><br/> Supervision in the hospitality industry / John R. Walker, DBA, FMP, CHA, McKibbon Professor of Hotel and Restaurant Management and Fulbright Senior Specialist, University of South Florida, Sarasota-Manatee, Jack E. Miller. ent://SD_ILS/0/SD_ILS:288202 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Walker, John R., 1944-, author.<br/>Call Number&#160;647.940683 WAL<br/>Publication Date&#160;2017<br/>Format:&#160;Books<br/> Operations management in the travel industry / edited by Peter Robinson, Principal Lecturer and Head of Leisure, University of Wolverhampton, UK, Paul Fallon, Senior Lecturer, Sheffield Hallam University, UK, Harry Cameron, Visiting Lecturer, University of Wolverhampton, UK, John Crotts, Professor and Chair of the Department of Hospitality and Tourism Management, School of Business, College of Charleston, USA . ent://SD_ILS/0/SD_ILS:305990 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Robinson, Peter, 1979-<br/>Call Number&#160;338.4791 OPE<br/>Publication Date&#160;2016<br/>Summary&#160;Covering the applied managerial perspective of the travel industry, this book looks at the core disciplines and the application of theory to practice. Considering individual and corporate social responsibility, it teaches effective managerial skills by reviewing legal frameworks, quality management and marketing, financial management, and the management of shareholders and stakeholders. It discusses current trends such as sustainability and governmental emission targets against a background of the needs of a commercial business to innovate and increase profits.<br/>Format:&#160;Books<br/> Dining adventures in Victoria : the gourmet's guide to eating in Victoria. ent://SD_ILS/0/SD_ILS:212588 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Hospitality Industry Association of Australia.<br/>Call Number&#160;ARC STA 642.509945 DIN<br/>Publication Date&#160;1982<br/>Format:&#160;Books<br/> Hospitality management and organisational behaviour / Laurie J. Mullins. ent://SD_ILS/0/SD_ILS:18562 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Mullins, Laurie J.<br/>Call Number&#160;647.94068 MUL<br/>Publication Date&#160;2001<br/>Format:&#160;Books<br/> In search of hospitality [electronic resource]. ent://SD_ILS/0/SD_ILS:35139 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Lashley, Conrad.<br/>Call Number&#160;647.068 LAS<br/>Publication Date&#160;2013<br/>Summary&#160;'In Search of Hospitality' is a unique contribution to the study of hospitality, exploring the practice of hospitality across disciplines, and adopting an international perspective where appropriate. This title brings together an extraordinary collection of leading researches and writers in hospitality, sociology, philosophy and social history, thereby providing a broad and comprehensive perspective on hospitality. It focuses the study of hospitality across the range of human, social and economic settings, and provides a reference point for the future development<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=472871">Click here to view book</a><br/> Hospitality sales and promotion : strategies for success / Derek Taylor. ent://SD_ILS/0/SD_ILS:15711 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Taylor, Derek, 1932-1997.<br/>Call Number&#160;647.94068 TAY<br/>Publication Date&#160;2001<br/>Format:&#160;Books<br/> Financial management for hospitality decision makers / Chris Guilding. ent://SD_ILS/0/SD_ILS:20483 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Guilding, Chris.<br/>Call Number&#160;647.940681 GUI<br/>Publication Date&#160;2002<br/>Format:&#160;Books<br/>Publisher description <a href="http://www.loc.gov/catdir/description/els031/2002071177.html">http://www.loc.gov/catdir/description/els031/2002071177.html</a> Table of contents <a href="http://www.loc.gov/catdir/toc/els031/2002071177.html">http://www.loc.gov/catdir/toc/els031/2002071177.html</a><br/> Accounting essentials for hospitality managers [electronic resource] / Chris Guilding. ent://SD_ILS/0/SD_ILS:149634 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Guilding, Chris.<br/>Call Number&#160;657.837 GUI<br/>Publication Date&#160;2014<br/>Summary&#160;For non-accountant hospitality managers, accounting and financial management is often perceived as an inaccessible part of the business. Yet having a grasp of accounting basics is a key part of management. Using an 'easy to read' style, this book provides a comprehensive overview of the most relevant accounting information for hospitality managers. It demonstrates how to organise and analyse accounting data to help make informed decisions with confidence.With its highly practical approach, this new Edition:Quickly develops the reader's ability to adeptly use and interpret accounting informati<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1596977">Click here to view book</a><br/> Accounting essentials for hospitality managers / Chris Guilding and Kate Mingjie Ji. ent://SD_ILS/0/SD_ILS:312136 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Guilding, Chris, author.<br/>Call Number&#160;657.837 GUI<br/>Publication Date&#160;2022<br/>Summary&#160;&quot;For non-accountant hospitality managers, accounting and financial management is often perceived as an inaccessible part of the business. Yet having a grasp of accounting basics is a key part of management. Using an 'easy-to-read' style, this book provides a comprehensive overview of the most relevant accounting techniques and information for hospitality managers. It demonstrates how to organise and analyse accounting data to help make informed decisions with confidence. With its highly practical approach, this new 4th Edition: Quickly develops the reader's ability to adeptly use and interpret accounting information to enhance organisational decision making and control. Demonstrates how an appropriate analysis of financial reports can drive your business strategy forward from a well-informed base. Presents new accounting problems in the context of a range of countries and currencies throughout. Develops mastery of the key accounting concepts through financial decision making cases that take a hospitality manager's perspective on a range of issues. Includes accounting problems at the end of each chapter to be used to test knowledge and apply understanding to real life situations. Offers extensive web support for instructors and students that includes PowerPoint slides, solutions to end of chapter problems, test bank and additional exercises. The book is written in an accessible and engaging style and structured logically with useful features throughout to aid students' learning and understanding. It is a key resource for all future hospitality managers&quot;--<br/>Format:&#160;Books<br/> Marketing for hospitality and tourism / Philip R. Kotler, John T. Bowen and James Makens. ent://SD_ILS/0/SD_ILS:124581 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Kotler, Philip, author.<br/>Call Number&#160;647.940688 KOT<br/>Publication Date&#160;2014<br/>Format:&#160;Books<br/> Safety and Security in Hotels and Home Sharing. ent://SD_ILS/0/SD_ILS:298943 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Binns, Chelsea A.<br/>Call Number&#160;647.94<br/>Publication Date&#160;2020<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6387610">Click here to view book</a><br/> Hospitality retail management : a unit manager's guide / Conrad Lashley. ent://SD_ILS/0/SD_ILS:22967 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Lashley, Conrad.<br/>Call Number&#160;647.94068 LAS<br/>Publication Date&#160;2000<br/>Format:&#160;Books<br/>Publisher description <a href="http://www.loc.gov/catdir/description/els031/00697795.html">http://www.loc.gov/catdir/description/els031/00697795.html</a> Table of contents <a href="http://www.loc.gov/catdir/toc/els031/00697795.html">http://www.loc.gov/catdir/toc/els031/00697795.html</a><br/> Contemporary Biographies in Hospitality and Tourism [electronic resource]. ent://SD_ILS/0/SD_ILS:156245 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Press, The Editors of Salem.<br/>Call Number&#160;647.94092<br/>Publication Date&#160;2014<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=3400707">Click here to view book</a><br/> Hospitality management strategies / Ronald A. Nykiel. ent://SD_ILS/0/SD_ILS:29504 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Nykiel, Ronald A.<br/>Call Number&#160;647.94068 NYK<br/>Publication Date&#160;2005<br/>Format:&#160;Books<br/> International Journal of Contemporary Hospitality Management (Worldwide Hospitality and Tourism Themes), Volume 20, Issue 7 [electronic resource] : What are the Contemporary Human Resource Issues for Talent Management in Hospitality and Tourism? ent://SD_ILS/0/SD_ILS:155927 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;D'Annunzio-Green, Norma.<br/>Call Number&#160;647.94 INT<br/>Publication Date&#160;2008<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=3009201">Click here to view book</a><br/> Manager's guide to hospitality financial management. ent://SD_ILS/0/SD_ILS:151835 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Futura Training (Firm).<br/>Call Number&#160;647.940681 MAN<br/>Publication Date&#160;2008<br/>Format:&#160;Books<br/> Case scenarios in hospitality supervision / Peter Szende. ent://SD_ILS/0/SD_ILS:29774 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Szende, Peter.<br/>Call Number&#160;647.94068 SZE<br/>Publication Date&#160;2010&#160;2009<br/>Summary&#160;&quot;CASE SCENARIOS IN HOSPITALITY SUPERVISION presents 75 vignettes depicting real-life managerial dilemmas, in the setting of the fictional Royal Hotel. The book focuses on scenarios that often happen to new managers, and particular emphasis is placed on sharpening critical thinking abilities and developing leadership skills. The cases are based on actual situations that the author personally encountered or that are problematic for the industry at large. Use this book to sharpen your management skills, as a management training resource or to supplement a hospitality curriculum.&quot;--Publisher website.<br/>Format:&#160;Books<br/> Health, hygiene and safety [Digital Video Recording] : the human factor / produced by The Walnut Partnership ent://SD_ILS/0/SD_ILS:7935 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Walnut Partnership<br/>Call Number&#160;TR DVD 647.940684 HEA<br/>Publication Date&#160;1990<br/>Summary&#160;This video reconstructs a serious accident, a food poisoning incident and a hotel fire. Each case reveals how mistaken priorities, false assumptions, lack of information and other disturbing facts about the way people behave can combine to form a potent cocktail. Reference is also made to national incidents such as the Summerland Leisure Centre and Dublin disco fires and the Stanley Royd Hospital food poisoning outbreak.<br/>Format:&#160;Other<br/> Manager's guide to hospitality human resources. ent://SD_ILS/0/SD_ILS:158160 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z Call Number&#160;647.940683 MAN<br/>Publication Date&#160;2008<br/>Format:&#160;Books<br/> Consumer psychology of tourism, hospitality and leisure / edited by Margaret Ann MacLean. ent://SD_ILS/0/SD_ILS:289551 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;MacLean, Margaret Ann, editor.<br/>Call Number&#160;647.950687<br/>Publication Date&#160;2019<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/holmesglen/detail.action?docID=5655683">Click to View</a> <a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5655683">Click here to view book</a><br/> Hospitality : A New Dawn in Sustainability and Service. ent://SD_ILS/0/SD_ILS:297813 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Sheppardson, Chris.<br/>Call Number&#160;647.94068<br/>Publication Date&#160;2021<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6460472">Click here to view book</a><br/> New perspectives in hospitality management. ent://SD_ILS/0/SD_ILS:298116 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z Call Number&#160;647.068 23<br/>Publication Date&#160;2015<br/>Summary&#160;New Perspectives in Hospitality Management is a unique collection of articles that represent the very highest level of scholarship in the sphere of hospitality research. The articles published in this collection identify some emergent themes that have subsequently established themselves as key trends among academics in the field.<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=1423684">Click here to view</a><br/> Hotel management : sales and marketing service / M.C. Metti. ent://SD_ILS/0/SD_ILS:152743 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Metti, M. C.<br/>Call Number&#160;647.94068 MET<br/>Publication Date&#160;2008<br/>Format:&#160;Books<br/> International hospitality management : concepts and cases / Clarke and Chen. ent://SD_ILS/0/SD_ILS:24712 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Clarke, Alan.<br/>Call Number&#160;647.94068 CLA<br/>Publication Date&#160;2007<br/>Format:&#160;Books<br/> The cultivation of taste [electronic resource] : chefs and the organization of fine dining / Christel Lane. ent://SD_ILS/0/SD_ILS:149674 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Lane, Christel.<br/>Call Number&#160;647.95068 LAN<br/>Publication Date&#160;2014<br/>Summary&#160;After many decades, if not centuries, of neglect of fine food and high-level restaurants in Britain, we are seeing a massive explosion of interest in food, cooking, and dining out. Christel Lane's book charts the process of this transformation and examines top contemporary restaurants and their chefs. The Cultivation of Taste presents a comparative study of Michelin-starred restaurants in Britain and Germany, focusing on two countries without an indigenous haute cuisine but which nevertheless have developed internationally reputed fine-dining sectors. It compares their development to the fine-<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1630601">Click here to view book</a><br/> Responsible hospitality [electronic resource] / Rebecca Hawkins and Paulina Bohdanowicz. ent://SD_ILS/0/SD_ILS:33572 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Hawkins, Rebecca.<br/>Call Number&#160;338.4764794 HAW<br/>Publication Date&#160;2011<br/>Summary&#160;The first book to bring together environmental theory and the responsible hospitality debate to define how far the industry has gone and what is left to achieve.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=835808">Click here to view book</a><br/> Hospitality and Tourism Management Accounting [electronic resource]. ent://SD_ILS/0/SD_ILS:34336 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Atkinson, Helen.<br/>Call Number&#160;338.4791<br/>Publication Date&#160;2012<br/>Summary&#160;Part of the Contemporary Review Series. Contemporary Tourism Reviews will provide you with critical, state-of-the-art surveys of all of the major areas of tourism study to people who are coming to a topic for the first time. Written by leading thinkers and academics in the field they provide flexible, current and topical information as an instant download.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=894636">Click here to view book</a><br/> Marketing in Food, Hospitality, Tourism and Events [electronic resource] : A Critical Approach ent://SD_ILS/0/SD_ILS:33821 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Tresidder, Richard.<br/>Call Number&#160;647.94068 TRE<br/>Publication Date&#160;2012<br/>Summary&#160;A unique and critical insight into the marketing process and begins a debate about the nature of the contemporary Food, Tourism, Events &amp; Hospitality Industries. It takes the reader through a logical and critical examination of key marketing debates, theories and approaches to encourage readers to explore their own thoughts, ideas and opinions.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=927680">Click here to view book</a><br/> Progress in Hospitality Research II [electronic resource]. ent://SD_ILS/0/SD_ILS:153298 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Okumus, Fevzi.<br/>Call Number&#160;338.4791<br/>Publication Date&#160;2015<br/>Summary&#160;This ebook investigates the following: trends in hospitality management research; customer loyalty in the hospitality industry; transitioning loyalty programmes; talent management and work-life balance: serive quality in China's hospitality and tourism industry; and sustainability issues and hospitality and tourism firms' strategies.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=2058247">Click here to view book</a><br/> Internal control and fraud prevention in hospitality operations / Kevin Baker. ent://SD_ILS/0/SD_ILS:23877 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Baker, Kevin, 1949-<br/>Call Number&#160;647.94068 BAK<br/>Publication Date&#160;1999<br/>Format:&#160;Books<br/> Internal control and fraud prevention in hospitality operations / Kevin Baker. ent://SD_ILS/0/SD_ILS:13317 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Baker, Kevin, 1949-<br/>Call Number&#160;647.94068 BAK<br/>Publication Date&#160;1999<br/>Format:&#160;Books<br/> Marketing for hospitality and tourism / Philip Kotler, John T. Bowen, James C. Makens. ent://SD_ILS/0/SD_ILS:30609 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Kotler, Philip, 1931-<br/>Call Number&#160;647.940688 KOT<br/>Publication Date&#160;2010<br/>Format:&#160;Books<br/> Critical Questions in Sustainability and Hospitality. ent://SD_ILS/0/SD_ILS:307696 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Legrand, Willy.<br/>Call Number&#160;647.94068<br/>Publication Date&#160;2023<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=7191297">Click here to view book</a><br/> Current themes and developments in hospitality management education [electronic resource]. ent://SD_ILS/0/SD_ILS:34167 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Lashley, Conrad.<br/>Call Number&#160;658.3764<br/>Publication Date&#160;2007<br/>Summary&#160;Earlier versions of the articles in this e-book were presented at Fifteenth Annual Research Conference of the UK's Council for Hospitality Management Education (CHME). All articles were chosen to appear in this collection due to their bearing on the nature of hospitality management work and the skills needed by managers, and educational provision for hospitality management.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=291564">Click here to view book</a><br/> Handbook of Hospitality Operations and IT [electronic resource] / edited by Peter Jones. ent://SD_ILS/0/SD_ILS:34190 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Jones, Peter.<br/>Call Number&#160;647.068 HAN<br/>Publication Date&#160;2012<br/>Summary&#160;Handbook of Hospitality Operations and IT provides an authoritative resource forcritical reviews of research into both operations and IT management. Internationallyrenowned scholars provide in-depth essays and explanations of case studies, to illustratehow practices and concepts can be applied to the hospitality industry.The depth and coverage of each topic is unprecedented. A must-read for hospitality researchers and educators, students and industry practitioners.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=349347">Click here to view book</a><br/> Essential Financial Techniques for Hospitality Managers : A practical manual. ent://SD_ILS/0/SD_ILS:211914 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Burgess, Cathy.<br/>Call Number&#160;647.9442<br/>Publication Date&#160;2014<br/>Summary&#160;Second edition of this a user friendly and hands-on introduction to finance and accounting in the hospitality industry. This fully revised and updated edition is a must-have text for all students and practitioners, enabling them to put their learning into practice to achieve immediate results.<br/>Format:&#160;Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=1689426">Click here to view book</a><br/> Project evaluation and feasibility: analysis for hospitality operations / Kevin Baker. ent://SD_ILS/0/SD_ILS:17467 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Baker, Kevin, 1949-<br/>Call Number&#160;647.94 BAK<br/>Publication Date&#160;2000<br/>Format:&#160;Books<br/> Evolving Paradigms in Tourism and Hospitality in Developing Countries : A Case Study of India. ent://SD_ILS/0/SD_ILS:288059 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Varghese, Bindi.<br/>Call Number&#160;338.479154<br/>Publication Date&#160;2018<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5509961">Click here to view book</a><br/> Project evaluation and feasibility : analysis for hospitality operations / Kevin Baker. ent://SD_ILS/0/SD_ILS:14129 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Baker, Kevin, 1949-<br/>Call Number&#160;647.94 BAK<br/>Publication Date&#160;2000<br/>Format:&#160;Books<br/> Hospitality essentials [videocassette] ent://SD_ILS/0/SD_ILS:16639 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Vocam Video Training Productions.<br/>Call Number&#160;TR DVD 647.94 HOS<br/>Publication Date&#160;2006&#160;2002<br/>Summary&#160;Hospitality essentials is a complete induction training program for all personnel working in hotels, motels, restaurants, reception centers and clubs. The program instructs workers how to offer good service and maintain a positive work attitude. Safe work procedures are shown, with an emphasis on the required duty of care when serving the public. Hygiene and proper food handling are feature and manual handling procedures are demonstrated in order to avoid back injury. A fire prevention and evacuation instruction segment ensures that personnel will know how to respond in an emergency.<br/>Format:&#160;Other<br/> Strategic Marketing in Hospitality and Tourism [electronic resource] : Building a 'SMART' Online Agenda ent://SD_ILS/0/SD_ILS:153317 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Chhabra, Deepak.<br/>Call Number&#160;338.4791<br/>Publication Date&#160;2015<br/>Summary&#160;This book is a grand probe into the dynamic and evolving nature of strategic marketing in the hospitality and tourism industry. Strategic dimensions of marketing are presented and Internet is treated as an important part of the strategic marketing iceberg to promote a hybrid marketing stance by incorporating traditional marketing techniques. Multiple components of marketing are identified to formulate a strategic online marketing model that is resilient and holds potential to adapt as contemporary environments change. This book is unique in that it proposes a broader treatment of online market<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=2070948">Click here to view book</a><br/> The road to hospitality : skills for the new professional / Vivienne O'Shannessy &amp; Dean Minett. ent://SD_ILS/0/SD_ILS:288206 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;O'Shannessy, Vivienne, 1962-, author.<br/>Call Number&#160;647.94 OSH<br/>Publication Date&#160;2017<br/>Format:&#160;Books<br/> Introducing the basics [digital videorecording]. ent://SD_ILS/0/SD_ILS:14915 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Learning Essentials (Firm)<br/>Call Number&#160;TR DVD 647.94 INT<br/>Publication Date&#160;2000<br/>Summary&#160;Using practical skill demonstrations, role-plays, computer graphics and descriptive narration, this video examines such topics as hospitality industry: an overview, service management, workplace essentials, personal grooming, hygiene and presentation.<br/>Format:&#160;Other<br/> Contemporary Hospitality and Tourism Management Issues in China and India [electronic resource]. ent://SD_ILS/0/SD_ILS:34247 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Horner, Susan.<br/>Call Number&#160;338.479151<br/>Publication Date&#160;2012<br/>Summary&#160;This book represents a comprehensive, authoritative and up-to-date analysis of key sectors in the hospitality and tourism industries in China and India, and will address the market's growing need for information on Tourism in China and India. The text will be written in an accessible style drawing on the authors' wealth of theoretical, educational and industry experience. The text will contain inputs from academic colleagues and commercial contacts from the identified region.Case studies will give real life experiences of hospitality and tourism companies and or<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=548858">Click here to view book</a><br/> Executive decisions : hospitality case studies in leadership, ethics, employee relations and external relations / by William P. Fisher. ent://SD_ILS/0/SD_ILS:21302 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Fisher, William P.<br/>Call Number&#160;647.94068 FIS<br/>Publication Date&#160;2002<br/>Format:&#160;Books<br/> The road to hospitality : skills for the new professional / Vivienne O'Shannessy, Dean Minett. ent://SD_ILS/0/SD_ILS:25701 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;O'Shannessy, Vivienne, 1962-<br/>Call Number&#160;647.94 OSH<br/>Publication Date&#160;2008&#160;2007<br/>Summary&#160;Introduction to the hospitality industry. Provides information at a pace designed to suit the learning needs of the individual. Complies with the Hospitality, Tourism and Events Training Package competencies.<br/>Format:&#160;Books<br/> Serving customers [digital videorecording]. ent://SD_ILS/0/SD_ILS:14913 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Media Australia.<br/>Call Number&#160;TR DVD 647.94 SER<br/>Publication Date&#160;2000<br/>Summary&#160;Using practical skill demonstrations, role-plays, computer graphics and descriptive narration, this video examines such topics as greeting and seating guests, ordering drinks and ordering food.<br/>Format:&#160;Other<br/> An introduction to hospitality [videocassette]. ent://SD_ILS/0/SD_ILS:28561 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z Call Number&#160;TR DVD 647.94 INT<br/>Publication Date&#160;2009<br/>Summary&#160;The hospitality industry is alive and growing worldwide. This program provides a well rounded introduction to the industry ideal those interested in a career tourism or hospitality. Discussing the difference between commercial and non-commercial organisations, areas covered include; what is hospitality; working with people; hospitality establishments; key hospitality departments; and careers in hospitality. Throughout the program we speak to hospitality employees, discussing how they as individuals contribute to the organisation as a whole. This program is an ideal learning resource for people interested in career paths in this vibrant and rewarding industry.<br/>Format:&#160;Other<br/> Teamwork in hospitality [digital videorecording]. ent://SD_ILS/0/SD_ILS:28852 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z Call Number&#160;TR DVD 647.94 TEA<br/>Publication Date&#160;2009<br/>Summary&#160;Hospitality is a service offered the world over. Sometimes the service you receive is good, other times it is bad. There are many reasons why the quality of service you receive can vary, however it usually comes down to one thing - teamwork. Hospitality isn't a solo act; it takes a team of individuals working towards one shared goal in order to produce excellence. Throughout this program we discuss front and back of house team structures, teamwork in general, roles and responsibilities of team members, communication, and customer feedback. A brilliant introduction to the teamwork aspect that applies to every tourism &amp; hospitality organisation.<br/>Format:&#160;Books<br/> MyHospitality.com.au : supporting success [electronic resource]. ent://SD_ILS/0/SD_ILS:18931 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z Call Number&#160;ELECTRONIC RESOURCE<br/>Publication Date&#160;2024&#160;2023&#160;2022&#160;2021&#160;2020<br/>Summary&#160;The ultimate, easy to use Free Australian hospitality directory. This site is designed for people who require hospitality staff are searching for employment, or are looking for Suppliers &amp; Advisers.<br/>Format:&#160;Electronic Resources<br/><a href="http://www.myhospitality.com.au">Click here to view internet resource.</a><br/> Providing quality service : what every hospitality service provider needs to know / William B. Martin. ent://SD_ILS/0/SD_ILS:18776 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Martin, William B.<br/>Call Number&#160;647.94 MAR<br/>Publication Date&#160;2003<br/>Format:&#160;Books<br/> Hospitality operations : a systems approach / Peter Jones ... [et al.]. ent://SD_ILS/0/SD_ILS:18110 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Jones, Peter, 1951-<br/>Call Number&#160;647.94068 HOS<br/>Publication Date&#160;2003<br/>Format:&#160;Books<br/> Convention sales and services / Milton T. Astroff, James R. Abbey. ent://SD_ILS/0/SD_ILS:12263 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Astroff, Milton T.<br/>Call Number&#160;647.94068 AST<br/>Publication Date&#160;1998<br/>Format:&#160;Books<br/> Welcome to hospitality an introduction / Kye-Sung (Kaye) Chon, Raymond T. Sparrowe. ent://SD_ILS/0/SD_ILS:15844 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Chon, Kye-Sung (Kaye), 1954-<br/>Call Number&#160;647.94 CHO<br/>Publication Date&#160;1999<br/>Format:&#160;Books<br/> Five star hospitality [videorecording]. ent://SD_ILS/0/SD_ILS:31243 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Video Education Australasia.<br/>Call Number&#160;DVD 647.94 FIV<br/>Publication Date&#160;2011<br/>Summary&#160;&quot;In this comprehensive examination of what it takes to provide world class service, we visit SkyCity Darwin, a five star international hotel, and discover valuable lessons from the hotel's experienced leadership and management team. In it, we learn how five star service starts at the point of first contact, with open body language, active engagement, and effective handling of complaints. We see how empowering staff with responsibility, and celebrating their achievements leads to service excellence. Finally we go behind the scenes into the kitchen to witness how mastery comes from the passionate pursuit of innovation. This is an engaging look at modern workforce issues, including excellence, diversity and inclusive practices&quot;--Container.<br/>Format:&#160;Other<br/> Issues in Hospitality, Travel, and Tourism. ent://SD_ILS/0/SD_ILS:305845 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Acton, Q. Ashton.<br/>Call Number&#160;647.940285<br/>Publication Date&#160;2013<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6540847">Click here to view book</a><br/> Megafood. ent://SD_ILS/0/SD_ILS:129083 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z Call Number&#160;DVD 642.5 MEG<br/>Publication Date&#160;2014<br/>Summary&#160;&quot;Take a tasty adventure to the largest, busiest, and most extreme kitchens on the planet. From Australia's biggest pub, to an aircraft serving over 50,000 meals per day to Sea World in Orlando, Florida with a kitchen staff of over 1200 people, you'll see some of the biggest commercial kitchens in the world producing delicious dishes for hungry patrons&quot;-- Container.<br/>Format:&#160;Video disc<br/> Working in socially diverse environments [digital videorecording]. ent://SD_ILS/0/SD_ILS:30401 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z Call Number&#160;TR DVD 647.95 WOR<br/>Publication Date&#160;2010<br/>Summary&#160;&quot;Multiculturalism is rapidly increasing in communities throughout the world and subsequently the implications must be considered in the workplace. Many benefits arise from employing a culturally diverse workforce, however a number of challenges also exist and must be recognised. In this program we will identify the primary and secondary differences of diversity, the importance valuing diversity can play in the hospitality industry, and managements role in supporting diversity in the workplace. This program will help viewers develop an understanding of the term 'diversity', how it relates to the hospitality industry and how vital it is to ensure both employee and customer needs are met&quot;--Container.<br/>Format:&#160;Other<br/>Publisher's web site <a href="http://www.vea.com.au">http://www.vea.com.au</a><br/> Innovation in hospitality and tourism / Mike Peters, Birgit Pikkemaat, editors. ent://SD_ILS/0/SD_ILS:23881 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Peters, Mike, 1966-<br/>Call Number&#160;647.94 INN<br/>Publication Date&#160;2006<br/>Format:&#160;Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip066/2005036307.html">http://www.loc.gov/catdir/toc/ecip066/2005036307.html</a><br/> Winning meetings and events for your venue / Rob Davidson and Anthony Hyde. ent://SD_ILS/0/SD_ILS:295323 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Davidson, Rob, author.<br/>Call Number&#160;658.456 DAV<br/>Publication Date&#160;2014<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=1335307">Click to View</a><br/> Managing hospitality experiences / Alexandra J Kenyon; Peter Robinson; James Musgrave. ent://SD_ILS/0/SD_ILS:296306 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Kenyon, Alexandra J., 1966- editor.<br/>Call Number&#160;658.457 KEN<br/>Publication Date&#160;2020<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6273901">Click to View</a><br/> Case Study : The Role of Operating Agreements in the Hotel Industry. ent://SD_ILS/0/SD_ILS:271051 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Upadhyay, Arvind.<br/>Call Number&#160;647.94000000000005<br/>Publication Date&#160;2016<br/>Summary&#160;This case looks at sustainability in hotel industry operations.<br/>Format:&#160;Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4635778">Click here to view book</a><br/> Never take no for an answer : the untold story of Accor, a French company's rise to world leadership in the hotel industry / Virginie Luc ; translated from French by Michael Taylor. ent://SD_ILS/0/SD_ILS:23831 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Luc, Virginie.<br/>Call Number&#160;647.0944 LUC<br/>Publication Date&#160;1999<br/>Format:&#160;Books<br/> Experiencing Hospitality. ent://SD_ILS/0/SD_ILS:289853 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Rowson, Bill.<br/>Call Number&#160;647.94<br/>Publication Date&#160;2018<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5683858">Click here to view book</a><br/> Current issues and development in hospitality and tourism satisfaction / John A. Williams, Muzaffer Uysal, editors. ent://SD_ILS/0/SD_ILS:24687 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Williams, John A. (John Alan)<br/>Call Number&#160;647.94 CUR<br/>Publication Date&#160;2003<br/>Format:&#160;Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0410/2003023286.html">http://www.loc.gov/catdir/toc/ecip0410/2003023286.html</a><br/> Trends and Opportunities in Lodging Research. ent://SD_ILS/0/SD_ILS:288407 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Smith, Scott.<br/>Call Number&#160;647.94<br/>Publication Date&#160;2018<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5566674">Click here to view book</a><br/> Meetings, expositions, events, and conventions : an introduction to the industry / George G. Fenich. ent://SD_ILS/0/SD_ILS:307075 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Fenich, George G., author.<br/>Call Number&#160;658.456 FEN<br/>Publication Date&#160;2021<br/>Summary&#160;New to the sixth edition: The inclusion of COVID-19 impacts on all sectors of the MEEC industry; comprehensive updates on all data; a plethora of new images; cutting edge updates on technology in the MEEC industry; a wider, more global focus on the international aspects of MEEC; and newly updated teaching materials including a new test bank and PowerPoints.<br/>Format:&#160;Books<br/> My Revision Notes. ent://SD_ILS/0/SD_ILS:292174 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Saunder, Bev.<br/>Call Number&#160;647.94<br/>Publication Date&#160;2019<br/>Summary&#160;Target success in WJEC Level 1/2 Vocational Award in Hospitality and Catering, Units 1 &amp; 2, with this proven formula for effective, structured revision. Key content coverage is combined with exam-style tasks and practical tips to create a revision guide that students can rely on to review, strengthen and test their knowledge. With My Revision Notes, every student can: - Plan and manage a successful revision programme using the topic-by-topic planner. - Consolidate subject knowledge by working through clear and focused content coverage. - Test understanding and identify areas for improvement with regular 'Now Test Yourself' tasks and answers. - Learn to revise effectively using engaging practical revision activities - for example, creating mind maps, watching videos and making flash cards. - Improve exam technique through practice questions, expert tips and examples of typical mistakes to avoid. - Get exam ready and prepare for the Unit 1 assessment with extra quick quizzes and answers to the practice questions available online. - Approach the Unit 2 Learner Assignment Brief confidently with clear explanations of what's required and guidance on preparing your evidence.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5975647">Click here to view book</a><br/> Progress in hospitality research [electronic resource]. ent://SD_ILS/0/SD_ILS:157366 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Okumus, Fevzi.<br/>Call Number&#160;647.94 OKU<br/>Publication Date&#160;2014<br/>Summary&#160;This ebook on contemporary hospitality research addresses key issues and challenges in the hospitality and tourism field. Written by leading scholars in the hospitality and tourism field to contribute it: addresses productivity, quality and relationship marketing in service operations; explains and synthesizes major services operations research foci from the past century; presents a critical review of the human resources management (HRM) research in the generic HRM and the hospitality fields; evaluates the evolution of hospitality marketing research over the last 25 years and illustrates how t<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1834038">Click here to view book</a><br/> The theory of hospitality &amp; catering [electronic resource] : for levels 3 and 4 / David Foskett, Patricia Paskins. ent://SD_ILS/0/SD_ILS:260743 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Foskett, David, 1951-<br/>Call Number&#160;647.94 23<br/>Publication Date&#160;2011<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=680962">Click here to view</a><br/> An introduction to hotel industry / by Sanjiv Kuma Srivastava, Dr. Praveen Srivastava, Gautam Shandilya. ent://SD_ILS/0/SD_ILS:295486 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Srivastava, Sanjiv Kumar, author.<br/>Call Number&#160;657.8374 23<br/>Publication Date&#160;2017<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=2228694">Click here to view ebook</a><br/> Advances in hospitality and leisure. Volume 14 / edited by Joseph S. Chen. ent://SD_ILS/0/SD_ILS:296516 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Chen, Joseph S., editor.<br/>Call Number&#160;338.4791 23<br/>Publication Date&#160;2019<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=1827692">Click here to view ebook</a><br/> Tourism and hospitality : perspectives, opportunities and challenges / editor, Rafael A. Krebs. ent://SD_ILS/0/SD_ILS:291896 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Krebs, Rafael A., editor.<br/>Call Number&#160;306.4819 23<br/>Publication Date&#160;2018<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?direct=true&scope=site&db=nlebk&AN=1697000">Click here to view</a><br/> Hospitality and tourism management / Petter M. Berge and Sondre B. Eliassen, editors. ent://SD_ILS/0/SD_ILS:155993 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Berge, Petter M.<br/>Call Number&#160;647.06799999999998<br/>Publication Date&#160;2010<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=339713">Click here to view</a> <a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=3018668">Click here to view book</a><br/> A Time of Change in Hospitality Leadership. ent://SD_ILS/0/SD_ILS:297042 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Sheppardson, Chris.<br/>Call Number&#160;343.43066<br/>Publication Date&#160;2020<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6373432">Click here to view book</a><br/> Methodological Advances in Hospitality and Tourism. ent://SD_ILS/0/SD_ILS:289059 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Assaf, Albert.<br/>Call Number&#160;647.94<br/>Publication Date&#160;2018<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5622115">Click here to view book</a><br/> The Hospitality Mentality : Create Raving Fans Through Your Guest Experience. ent://SD_ILS/0/SD_ILS:312003 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Liebman, Josh.<br/>Call Number&#160;647.94<br/>Publication Date&#160;2023<br/>Summary&#160;The Hospitality Mentality enhances the guest experience and creates raving fans-and return guests!.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=7373719">Click here to view book</a><br/> Developing Hospitality Properties and Facilities. ent://SD_ILS/0/SD_ILS:306571 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Ransley, Josef.<br/>Call Number&#160;711.557<br/>Publication Date&#160;2022<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6989560">Click here to view book</a><br/> Meetings, expositions, events, and conventions : an introduction to the industry / [edited by] George G. Fenich. ent://SD_ILS/0/SD_ILS:21301 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Fenich, George G.<br/>Call Number&#160;658.456 MEE<br/>Publication Date&#160;2005<br/>Summary&#160;&quot;Meetings, expositions, events and conventions (MEEC) is one of the fastest growing segments of the United States economy, and embraces multiple aspects of the hospitality and tourism industry. This book provides a thorough understanding of the MEEC industry.&quot;--BOOK JACKET.<br/>Format:&#160;Books<br/> To what extent might sustainable tourism mitigate the impact of global warming? [electronic resource]. ent://SD_ILS/0/SD_ILS:155342 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;George, Babu P.<br/>Call Number&#160;XX(155342.1)<br/>Publication Date&#160;2012<br/>Summary&#160;This ebook focuses on the interrelationships between global warming, climate change, and tourism. There are numerous politically charged debates on this theme and our objective is to develop a better understanding of the complex nature of this topic.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1050453">Click here to view book</a><br/> Welcome to hospitality : an introduction / Kaye (Kye-Sung) Chon, Thomas A. Maier. ent://SD_ILS/0/SD_ILS:29805 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Chon, Kye-Sung (Kaye), 1954-<br/>Call Number&#160;647.94 CHO<br/>Publication Date&#160;2010<br/>Format:&#160;Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/fy1002/2009920753.html">http://www.loc.gov/catdir/toc/fy1002/2009920753.html</a><br/> Advances in Hospitality and Leisure. ent://SD_ILS/0/SD_ILS:280462 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Chen, Joseph S.<br/>Call Number&#160;647.94000000000005<br/>Publication Date&#160;2017<br/>Summary&#160;Advances in Hospitality and Leisure delivers refreshing insights from a host of scientific studies in the domains of hospitality, leisure and tourism, providing a platform to galvanize thoughts on contemporary issues and merging trends essential to theory advancement as well as professional practices from a global perspective.<br/>Format:&#160;Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4931911">Click here to view book</a><br/> Tourism and Hospitality [electronic resource] : Issues and Developments ent://SD_ILS/0/SD_ILS:34343 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Seba, Jaime.<br/>Call Number&#160;338.4791<br/>Publication Date&#160;2011<br/>Summary&#160;Tourism has become a key global economic activity as expectations with regard to our use of leisure time have evolved, attributing greater meaning to our free time. Tourism is one of the world s largest industries, and in many regions it is the single largest source of investment and employment. This new book provides a look at many important issues in the field of tourism and hospitality, including understanding tourist preference, satisfaction, and motivation; tourism and hospitality education; rural tourism and its impact on local residents; the increasing popularity of cultural and heritage tourism; strategies for sustainable tourism; and more.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=945494">Click here to view book</a> <a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=945494">http://angliss.eblib.com.au/patron/FullRecord.aspx?p=945494</a><br/> Advances in Hospitality and Leisure, Volume 3 [electronic resource]. ent://SD_ILS/0/SD_ILS:34168 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Chen, Joseph S.<br/>Call Number&#160;338.4764794<br/>Publication Date&#160;2007<br/>Summary&#160;Advances in Hospitality and Leisure, a peer-review serial published annually, delivers refreshing insights of a host of scientific studies pertaining to hospitality, leisure, and tourism while providing a forum to stimulate discussions on contemporary issues and emerging trends essential to theory advancement as well as professional practices from a global perspective.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=291711">Click here to view book</a><br/> New York Hotel Experience : Cultural and Societal Impacts of an American Invention. ent://SD_ILS/0/SD_ILS:279795 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Fick, Annabella.<br/>Call Number&#160;647.94000000000005<br/>Publication Date&#160;2017<br/>Format:&#160;Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4863434">Click here to view book</a><br/> Advances in hospitality and leisure. Volume 3 / edited by Joseph S. Chen. ent://SD_ILS/0/SD_ILS:230311 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Chen, Joseph S.<br/>Call Number&#160;338.4764794 22<br/>Publication Date&#160;2007<br/>Summary&#160;Advances in Hospitality and Leisure, a peer-review serial published annually, delivers refreshing insights of a host of scientific studies pertaining to hospitality, leisure, and tourism while providing a forum to stimulate discussions on contemporary issues and emerging trends essential to theory advancement as well as professional practices from a global perspective. The main focus of this serial is to divulge the innovative methods of inquiry so as to inspire new research topics that are vital and have been in large neglected. The serial attempts to address the needs of the populace willing.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=193646">Click to view here</a><br/> Human resource management for the hospitality and tourism industries [electronic resource] / Dennis Nickson. ent://SD_ILS/0/SD_ILS:31822 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Nickson, Dennis.<br/>Call Number&#160;338.47910683 NIC<br/>Publication Date&#160;2007<br/>Summary&#160;Human Resource Management for the Hospitality and Tourism Industries takes an integrated look at HRM policies and practices in the tourism and hospitality industries. Utilising existing human resource management (HRM) theory and practice, it contextualises it to the tourism and hospitality industries by looking at the specific employment practices of these industries, such as how to manage tour reps or working in the airline industry.It initially sets the scene with a broad review of the evidence of HRM practice within the tourism and hospitality industries. Having identified the broader pictu<br/>Format:&#160;Books<br/><a href="http://www.angliss.eblib.com.au/patron/FullRecord.aspx?p=285820">Click here to view book</a><br/> Managing Quality of Life in Tourism and Hospitality. ent://SD_ILS/0/SD_ILS:289057 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Uysal, Muzaffer.<br/>Call Number&#160;647.94<br/>Publication Date&#160;2018<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5622040">Click here to view book</a><br/> Experiencing hospitality / Bill Rowson and Conrad Lashley, editors. ent://SD_ILS/0/SD_ILS:297466 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Rowson, Bill, editor.<br/>Call Number&#160;338.4791 23<br/>Publication Date&#160;2019<br/>Summary&#160;&quot;Experiencing Hospitality offers an intellectually stimulating and innovative approach to the study of hospitality. It is ideal for students and academics within both the applied fields of hospitality and tourism studies, and the general field behavioral sciences. This book is also suitable for practitioners in hospitality, leisure and tourism businesses, for whom it provides a provocative and informative guide to understanding and providing hospitality within a commercial context. This stimulating and informative text will appeal to both academics and practitioners, with contributions from leading hospitality experts detailed within its pages. The text draws together forms of thinking and influences from a diverse range of both national and international perspectives. Beyond the immediate hospitality, leisure and tourism programs, this book is relevant to the wider social sciences, geographers, sociologists, anthropologists, social historians, cultural studies academics, as well as those studying refugee and migration flows.&quot;--Publisher's website.<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=2024793">Click here to view</a><br/> Advances in hospitality and leisure. Volume 5 [electronic resource] / edited by Joseph S. Chen. ent://SD_ILS/0/SD_ILS:238274 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Chen, Joseph S.<br/>Call Number&#160;647.94 22<br/>Publication Date&#160;2009<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=287703">Click here to view</a><br/> Winning meetings and events for your venue / Rob Davidson and Anthony Hyde. ent://SD_ILS/0/SD_ILS:150363 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Davidson, Rob.<br/>Call Number&#160;658.456 DAV<br/>Publication Date&#160;2014<br/>Summary&#160;Meetings and events are a major source of revenue for the venues that host them. But competition to win meetings and events is growing fast as new venues, large and small, are opening up all over the world and existing venues are expanding, refurbishing and modernizing their offer in order to increase their share of this lucrative market.However, in properties ranging from conference centres and hotels to universities and unusual venues such as museums and tourist attractions, busy sales and marketing staff often struggle to keep up to date with the many tools and techniques that can help them<br/>Format:&#160;Regular print<br/> Checking Out : What the Rise of the Sharing Economy Means for the Future of the Hotel Industry. ent://SD_ILS/0/SD_ILS:296886 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Doggrell, Katherine.<br/>Call Number&#160;338.4764794<br/>Publication Date&#160;2020<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5992913">Click here to view book</a><br/> Advances in hospitality and leisure Volume 15. ent://SD_ILS/0/SD_ILS:299486 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Chen, Joseph S. (NL-LeOCL)321273613<br/>Call Number&#160;338.4791 23<br/>Publication Date&#160;2019<br/>Summary&#160;Advances in Hospitality and Leisure (AHL), a peer-reviewed research journal, has been published annually since 2004. AHL is indexed in Scopus and included in the Australian Business Deans Council (ABDC) journal quality list. International in focus, the series attempts to divulge innovative methods of inquiry so as to inspire new research topics that are vital and have been in large neglected in the context of hospitality, tourism, and leisure. It strives to address the needs of the populace willing to disseminate seminal ideas, concepts, and theories derived from scholarly inquiries. This fifteenth annual volume includes eight full papers and three research notes. Most articles deploy either a quantitative or qualitative approach to data collection while two present conceptual models. The scholarly works covered in the volume are contributed by reputable researchers from five nations. The authors of this publication come from America, Europe, Asia, Pacific, and Africa. Potential readers may retrieve useful articles to outline new research agendas, suggest viable topics for a dissertation work, and augment the knowledge of the new subjects of learning.&quot;<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=2175120">Click here to view</a><br/> Handbook of Research on Innovation in Tourism Industries [electronic resource]. ent://SD_ILS/0/SD_ILS:149638 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Alsos, G. A.<br/>Call Number&#160;338.4791<br/>Publication Date&#160;2014<br/>Summary&#160;The tourism sector - already one of the fastest growing industries in the world - is currently undergoing extensive change thanks to strong market growth and a transition to more experience-based products. The capacity for firms to innovate and adapt to market developments is crucial to their success, but research-based knowledge on innovation strategies in tourism remains scarce. This pioneering Handbook offers timely, original research on innovation within the tourism industry from a number of interdisciplinary and global perspectives.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1600300">Click here to view book</a><br/> Digital Guest Experience : Tools to help hotels to manage and optimize the digital guest experience. ent://SD_ILS/0/SD_ILS:307432 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Radde, Bj&ouml;rn.<br/>Call Number&#160;343.43066<br/>Publication Date&#160;2017<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=7138286">Click here to view book</a><br/> Advances in culture, tourism and hospitality research. Vol. 2 [electronic resource] / edited by Arch G. Woodside. ent://SD_ILS/0/SD_ILS:250973 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Woodside, Arch G.<br/>Call Number&#160;338.4791 22<br/>Publication Date&#160;2008<br/>Summary&#160;This volume provides useful answers to the following questions: how do tourists go about seeking high novelty and yet return to the same destination year-after-year? How do some firms in the same industry end up embracing industrial tourism while other firms reject such business models? What simple and complex heuristics do freely-independent-travelers apply pre-trip and during the trip in deciding where to go and what to do? What metrics are useful for measuring the impact of activity-focused tourism on the well-being of regional areas? How do executive leadership styles affect employee satisfaction in international tourist hotels? What action and outcome metrics are useful for measuring performance management auditing and destination marketing organization planning and implementing?In terms of the first question, research on tourists' risk-handling behavior provides a useful framework for explaining their novelty seeking proneness. The first paper of the volume provides a complete research report on how tourists' risk-handling behavior explains contingencies in novelty seeking regarding repeat visits to a given destination. How executives process industrial tourism models depends on whether or not they view such enterprise development as a core or peripheral business. The second paper provides thick descriptions of alternative process approaches whilst the third reports a mixed-methods (interpretative and positivistic) research design to provide a thorough report on FITs' (fully independent travellers') pre-trip and trip thinking and doing behavior. This research approach shows how FITs take advantage of serendipitous opportunities to experience a number of locations, attractions, and activities that they had neither actively researched nor planned. The fourth paper applies the fields of travel research and community economic development (CED) within an ethnographic and survey research study on mural tourism which shows how tourism business models can be successful for nurturing CED. The following paper provides both evidence on how leadership styles affect the success of international hotel operations as well as templates on how to measure both leadership styles and subsequent impacts on hotel operations. The final paper includes a longitudinal case study of management performance audits of a government destination marketing organization (DMO) to illustrate the use of templates for measuring both auditor and DMO executives behavior and performance outcomes. As such, this paper concludes what is a diverse and engaging volume of Advances in Culture Tourism and Hospitality Research.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=512804">Click here to view</a><br/> Disaster planning and preparedness in the hotel industry / by Ahmad Rasmi Albattat, Ahmad Puad Mat Som. ent://SD_ILS/0/SD_ILS:293026 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Albattat, Ahmad Rasmi, author.<br/>Call Number&#160;658.4056 23<br/>Publication Date&#160;2019<br/>Summary&#160;By identifying major emergencies that have occurred in the hotel industry; investigating hotels' preparation for emergencies in the past; and exploring how hotels manage and overcome such emergencies; this book will increase the awareness of emergency managers on how to manage and overcome the impact of emergencies in the hospitality industry.<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://ezproxy.angliss.edu.au/login?direct=true&scope=site&db=nlebk&AN=1909260">Click here to view</a><br/> 300 marketing letters and emails ent://SD_ILS/0/SD_ILS:20209 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z Call Number&#160;647.940688 THR<br/>Publication Date&#160;2003<br/>Summary&#160;Examples of hospitality marketing letters.<br/>Format:&#160;Books<br/> Profit planning / Peter Harris. ent://SD_ILS/0/SD_ILS:14963 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Harris, Peter.<br/>Call Number&#160;647.940681 HAR<br/>Publication Date&#160;1999<br/>Format:&#160;Books<br/> Hotel reservations / Derek Picot ent://SD_ILS/0/SD_ILS:4163 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Picot, Derek<br/>Call Number&#160;647.94 PIC<br/>Publication Date&#160;1993<br/>Format:&#160;Books<br/> Marketing hospitality / Tom Powers. ent://SD_ILS/0/SD_ILS:12163 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Powers, Thomas F.<br/>Call Number&#160;647.940688 POW<br/>Publication Date&#160;1997<br/>Format:&#160;Books<br/> The hospitality jungle / Max Hitchins. ent://SD_ILS/0/SD_ILS:14004 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Hitchins, Max, 1943-<br/>Call Number&#160;647.94068 HIT<br/>Publication Date&#160;1999<br/>Format:&#160;Books<br/> Hands on hospitality ent://SD_ILS/0/SD_ILS:4938 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Hitchins, Max, 1943-<br/>Call Number&#160;647.94068 HIT<br/>Publication Date&#160;1990<br/>Format:&#160;Books<br/> Introducing hospitality [digital videorecording] ent://SD_ILS/0/SD_ILS:10070 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Video Education Australasia.<br/>Call Number&#160;TR DVD 647.94 INT<br/>Publication Date&#160;1995<br/>Summary&#160;Comprehensive look at the hospitality industry and interviews with people working in the industry.<br/>Format:&#160;Other<br/> Dictionary of travel, tourism and hospitality / S. Medlik. ent://SD_ILS/0/SD_ILS:17249 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Medlik, S. (Slavoj), 1928-<br/>Call Number&#160;338.479103 MED<br/>Publication Date&#160;2003<br/>Format:&#160;Books<br/> How to make money out of meals / by Neil Wearne ent://SD_ILS/0/SD_ILS:5436 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Wearne, Neil<br/>Call Number&#160;647.95 WEA<br/>Publication Date&#160;1990<br/>Format:&#160;Books<br/> Hospitality and travel marketing / Alastair M. Morrison. ent://SD_ILS/0/SD_ILS:15722 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Morrison, Alastair M.<br/>Call Number&#160;647.940688 MOR<br/>Publication Date&#160;2002&#160;2001<br/>Format:&#160;Books<br/> Productivity management in hospitality and tourism / edited by Nick Johns. ent://SD_ILS/0/SD_ILS:11679 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Johns, Nick<br/>Call Number&#160;647.94068 PRO<br/>Publication Date&#160;1996<br/>Format:&#160;Books<br/> The international hospitality business : management and operations / Larry Yu. ent://SD_ILS/0/SD_ILS:13666 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Yu, Lawrence.<br/>Call Number&#160;647.94068 YU<br/>Publication Date&#160;1999<br/>Format:&#160;Books<br/> Marketing hospitality / Cathy H.C. Hsu, Tom Powers. ent://SD_ILS/0/SD_ILS:16509 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Hsu, Cathy H. C.<br/>Call Number&#160;647.940688 HSU<br/>Publication Date&#160;2002<br/>Format:&#160;Books<br/> Organizational behaviour for hospitality management / Roy C. Wood ent://SD_ILS/0/SD_ILS:3660 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Wood, Roy C. (Roy Christopher), 1959-<br/>Call Number&#160;647.94068 WOO<br/>Publication Date&#160;1994<br/>Format:&#160;Books<br/> Hospitality marketing / Neil Wearne. ent://SD_ILS/0/SD_ILS:5290 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Wearne, Neil<br/>Call Number&#160;647.940688 WEA<br/>Publication Date&#160;1994<br/>Format:&#160;Books<br/> Journal of hospitality and tourism management. [electronic resource]. ent://SD_ILS/0/SD_ILS:18859 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z Call Number&#160;ELECTRONIC RESOURCE<br/>Publication Date&#160;2024<br/>Format:&#160;Electronic Resources<br/>Full text available: April 2006 to present. <a href="https://www-sciencedirect-com.ezproxy.angliss.edu.au/journal/journal-of-hospitality-and-tourism-management">Click here to access journal.</a><br/> Advances in hospitality and leisure. Volume 2 / edited by Joseph S. Chen. ent://SD_ILS/0/SD_ILS:23044 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Chen, Joseph S.<br/>Call Number&#160;647.940685 ADV<br/>Publication Date&#160;2006<br/>Format:&#160;Books<br/> International journal of hospitality and tourism administration ent://SD_ILS/0/SD_ILS:25443 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z Call Number&#160;E-RESOURCE<br/>Publication Date&#160;2024&#160;2023&#160;2022&#160;2021&#160;2020<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://www.tandfonline.com/toc/wjht20/current#.VWO1uGV--70">Click here for online access</a><br/> Three hundred publicity ideas for hotels &amp; restaurants / [J. O. Dahl] ent://SD_ILS/0/SD_ILS:14348 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Dahl, J.O. (Joseph Oliver), 1893-1942.<br/>Call Number&#160;ARC 647.940688 DAH<br/>Publication Date&#160;1939<br/>Format:&#160;Books<br/> Hospitality marketing management / Robert D. Reid, David C. Bojanic. ent://SD_ILS/0/SD_ILS:15186 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Reid, Robert D.<br/>Call Number&#160;647.940688 REI<br/>Publication Date&#160;2001<br/>Format:&#160;Books<br/> Operations management : a case study of a hotel [digital videorecording]. ent://SD_ILS/0/SD_ILS:28560 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z Call Number&#160;TR DVD 647.94068 OPE<br/>Publication Date&#160;2009<br/>Summary&#160;Service providers are essential in our economy. Where would we be without hospitals, cleaning companies, accounting firms and hairdressers? But it can be difficult to apply concepts of operations management to these businesses. Focusing on the operational processes, this program takes you behind the scenes, learning about the four strategic areas of operations; facilities, materials, quality and technology, applying them to a service provider and showing how various strategies can be used to improve business performance. A great insight into the unique aspects of services marketing.<br/>Format:&#160;Books<br/> Managing projects in hospitality organizations / edited by Richard Teare with Debra Adams and Sally Messenger.. ent://SD_ILS/0/SD_ILS:1191 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Tchelistcheff, Andr&eacute; 1901-<br/>Call Number&#160;647.94 TEA<br/>Publication Date&#160;1992<br/>Format:&#160;Books<br/> Hospitality marketing : an introduction / David Bowie and Francis Buttle. ent://SD_ILS/0/SD_ILS:19113 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Bowie, David.<br/>Call Number&#160;647.940688 BOW<br/>Publication Date&#160;2004<br/>Format:&#160;Books<br/> Hospitality management : an introduction / Kevin Baker and Jeremy Huyton. ent://SD_ILS/0/SD_ILS:15538 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Baker, Kevin, 1949-<br/>Call Number&#160;647.94068 BAK<br/>Publication Date&#160;2001<br/>Format:&#160;Books<br/> Restaurant Financial Management : A Practical Approach. ent://SD_ILS/0/SD_ILS:288053 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Hyung-il, Jung.<br/>Call Number&#160;647.95068<br/>Publication Date&#160;2018<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5501821">Click here to view book</a><br/> Handbook of hospitality marketing management / editor, Haemoon Oh ; editor in chief, Abraham Pizam. ent://SD_ILS/0/SD_ILS:27047 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Oh, Haemoon.<br/>Call Number&#160;647.950688 HAN<br/>Publication Date&#160;2008<br/>Format:&#160;Books<br/> Putting heads on beds : the complete practical guide to marketing your independent hotel or guest accommodation / Michael Cockman. ent://SD_ILS/0/SD_ILS:158146 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Cockman, Michael.<br/>Call Number&#160;647.940688 COC<br/>Publication Date&#160;2006<br/>Format:&#160;Books<br/> Growth strategies for hotels [electronic resource] / Gerardo Henderson. ent://SD_ILS/0/SD_ILS:155940 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Henderson, Gerardo.<br/>Call Number&#160;647.94068 HEN<br/>Publication Date&#160;2008<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=3010961">Click here to view book</a><br/> Marketing research / Donald R. Cooper ; Pamela S. Schindler. ent://SD_ILS/0/SD_ILS:26143 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Cooper, Donald R.<br/>Call Number&#160;658.83 COO<br/>Publication Date&#160;2006<br/>Format:&#160;Books<br/> Dictionary of hotels, tourism and catering management / P.H. Collin. ent://SD_ILS/0/SD_ILS:9307 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Collin, P. H.<br/>Call Number&#160;647.03 COL<br/>Publication Date&#160;1994<br/>Format:&#160;Books<br/> Service quality management in hospitality, tourism, and leisure / Jay Kandampully, Connie Mok, Beverly Sparks, editors. ent://SD_ILS/0/SD_ILS:15069 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Sparks, Beverley.<br/>Call Number&#160;647.940685 SER<br/>Publication Date&#160;2001<br/>Format:&#160;Books<br/> Hospitality world! : an introduction / Harold Lane and Denise Dupre. ent://SD_ILS/0/SD_ILS:10958 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Lane, Harold E.<br/>Call Number&#160;647.94068 LAN<br/>Publication Date&#160;1997<br/>Format:&#160;Books<br/> From Start-up to Success. ent://SD_ILS/0/SD_ILS:280238 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Team, Xiecheng Management.<br/>Call Number&#160;647.94068<br/>Publication Date&#160;2014<br/>Format:&#160;Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4499552">Click here to view book</a><br/> Marketing leadership in hospitality : foundations and practices / Robert C. Lewis, Richard E. Chambers. ent://SD_ILS/0/SD_ILS:15255 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Lewis, Robert C., 1930-<br/>Call Number&#160;647.940688 LEW<br/>Publication Date&#160;2000<br/>Format:&#160;Books<br/> Marketing of hospitality services / Abhishek Singh. ent://SD_ILS/0/SD_ILS:289554 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Singh, Abhishek, author.<br/>Call Number&#160;647.940688 SIN<br/>Publication Date&#160;2019<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/holmesglen/detail.action?docID=5655760">Click to View</a> <a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5655760">Click here to view book</a><br/> Marketing leadership in hospitality : foundations and practices / Robert C. Lewis, Richard E. Chambers, Harsha E. Chacko. ent://SD_ILS/0/SD_ILS:9347 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Lewis, Robert C., 1930-<br/>Call Number&#160;647.940688 LEW<br/>Publication Date&#160;1995<br/>Format:&#160;Books<br/> The&amp;#xA0;Australian Hospitality Handbook. ent://SD_ILS/0/SD_ILS:296904 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Sheehan, Peter.<br/>Call Number&#160;16.647949431010002<br/>Publication Date&#160;2020<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6039046">Click here to view book</a><br/> World heritage and tourism : marketing and management / Bailey Ashton Adie. ent://SD_ILS/0/SD_ILS:292046 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Adie, Bailey Ashton, author.<br/>Call Number&#160;338.4791 ADI<br/>Publication Date&#160;2019<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5775139">Click to View</a><br/> Social Entrepreneurship in Hospitality : Principles and Strategies for Change Willy Legrand and [4 others]. ent://SD_ILS/0/SD_ILS:297027 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z Call Number&#160;647.94068 SOC<br/>Publication Date&#160;2020<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6357306">Click here to view book</a><br/> Embracing Opportunities at the Nexus of Wine and Hospitality. ent://SD_ILS/0/SD_ILS:291026 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Canziani, Bonnie.<br/>Call Number&#160;647.94068<br/>Publication Date&#160;2019<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5764017">Click here to view book</a><br/> VNR's encyclopedia of hospitality and tourism / Mahmood A. Khan, Michael D. Olsen, Turgut Var ent://SD_ILS/0/SD_ILS:1698 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Khan, Mahmood A.<br/>Call Number&#160;647.9403 VNR<br/>Publication Date&#160;1993<br/>Format:&#160;Books<br/> International encyclopedia of hospitality management / chief editor, Abraham Pizam. ent://SD_ILS/0/SD_ILS:27661 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Pizam, Abraham.<br/>Call Number&#160;647.94068 INT<br/>Publication Date&#160;2005<br/>Format:&#160;Books<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0726/2007390327-d.html">http://www.loc.gov/catdir/enhancements/fy0726/2007390327-d.html</a><br/> Hospitality marketing and consumer behavior : creating memorable experiences / edited by Vinnie Jauhari, PhD. ent://SD_ILS/0/SD_ILS:276555 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Jauhari, Vinnie, editor.<br/>Call Number&#160;647.940688 HOS<br/>Publication Date&#160;2017<br/>Format:&#160;Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4890654">Click to View</a><br/> Handbook of hospitality operations and IT / edited by Peter Jones. ent://SD_ILS/0/SD_ILS:124708 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Jones, Peter, 1951-<br/>Call Number&#160;647.068 HAN<br/>Publication Date&#160;2008<br/>Format:&#160;Books<br/> Hospitality marketing management / David C. Bojanic, Robert D. Reid. ent://SD_ILS/0/SD_ILS:296305 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Bojanic, David C., author.<br/>Call Number&#160;657.8370688 BOJ<br/>Publication Date&#160;2017<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5106232">Click to View</a><br/> The Heart of Hospitality : Great Hotel and Restaurant Leaders Share Their Secrets. ent://SD_ILS/0/SD_ILS:312178 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Solomon, Micah.<br/>Call Number&#160;647.95068000000003<br/>Publication Date&#160;2016<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6976778">Click here to view book</a><br/> Hotel and lodging management : an introduction / Alan T. Stutts ; contributing author, James F. Wortman. ent://SD_ILS/0/SD_ILS:15903 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Stutts, Alan T.<br/>Call Number&#160;647.94068 STU<br/>Publication Date&#160;2001<br/>Format:&#160;Books<br/>Table of Contents <a href="http://www.loc.gov/catdir/toc/onix07/00043351.html">http://www.loc.gov/catdir/toc/onix07/00043351.html</a><br/> Planning research in hospitality and tourism / Levent Altinay and Alexandros Paraskevas. ent://SD_ILS/0/SD_ILS:26978 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Altinay, Levent.<br/>Call Number&#160;338.4791072 ALT<br/>Publication Date&#160;2008<br/>Format:&#160;Books<br/> Marketing essentials in hospitality and tourism : Foundations and practices / Stowe Shoemaker, Margaret Shaw. ent://SD_ILS/0/SD_ILS:25805 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Shoemaker, Stowe.<br/>Call Number&#160;647.940688 SHO<br/>Publication Date&#160;2008<br/>Format:&#160;Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0715/2007015278.html">http://www.loc.gov/catdir/toc/ecip0715/2007015278.html</a><br/> Hospitality marketing / David Bowie ... [and 3 others]. ent://SD_ILS/0/SD_ILS:280007 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Bowie, David, author.<br/>Call Number&#160;647.940688 HOS<br/>Publication Date&#160;2017<br/>Format:&#160;Books<br/> Handbook of hospitality strategic management / edited by Michael Olsen, Jinlin Zhao. ent://SD_ILS/0/SD_ILS:27160 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Olsen, Michael D.<br/>Call Number&#160;647.94068 HAN<br/>Publication Date&#160;2008<br/>Summary&#160;&quot;Handbook of Hospitality Strategic Management provides a review of mainstream hospitality strategic management research topics. Internationally recognized leading researchers provide thorough reviews and discussions, reviewing strategic management research by topic, as well as illustrating how theories and concepts can be applied in the hospitality industry.&quot;--BOOK JACKET.<br/>Format:&#160;Books<br/> International journal of hospitality and tourism administration ent://SD_ILS/0/SD_ILS:26560 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z Call Number&#160;PER 647.905 INT<br/>Publication Date&#160;2024&#160;2023&#160;2022&#160;2021&#160;2020<br/>Format:&#160;Electronic Resources&#160;Other<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://www.tandfonline.com/toc/wjht20/current#.VWO1uGV--70">Click here for online access</a><br/> Accounting essentials for hospitality managers / Chris Guilding. ent://SD_ILS/0/SD_ILS:28553 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Guilding, Chris.<br/>Call Number&#160;657.837 GUI<br/>Publication Date&#160;2009<br/>Summary&#160;&quot;For non-accountant hospitality managers, accounting and financial management is often perceived as an inaccessible part of the business, yet understanding is crucial for success. Using an 'easy to read' style, this book provides a comprehensive overview of the most relevant accounting information for managers. It demonstrates how to organise and analyse accounting data to help make informed decisions with confidence.&quot;--BOOK JACKET.<br/>Format:&#160;Books<br/> Introduction to hospitality / John R. Walker. ent://SD_ILS/0/SD_ILS:299726 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Walker, John R., 1944-, author.<br/>Call Number&#160;647.94068 WAL<br/>Publication Date&#160;2020<br/>Summary&#160;&quot;This new eighth edition of Introduction to Hospitality focuses on hospitality operations and has been written in response to professors and students who wanted a broader view of the world's largest industry. Introduction to Hospitality complements Introduction to Hospitality Management and Exploring the Hospitality Industry, also written by John R. Walker. Adopters may select the title best suited to their needs. This text offers a comprehensive overview of the industry&quot;--<br/>Format:&#160;Books<br/> International dictionary of hospitality management / Abraham Pizam, Judy Holcomb, editors. ent://SD_ILS/0/SD_ILS:27051 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Pizam, Abraham.<br/>Call Number&#160;338.479103 INT<br/>Publication Date&#160;2008<br/>Summary&#160;Summary: &quot;An abridged version of the successful International encyclopedia of hospitality management, the International dictionary of hospitality management with its user-friendly layout and condensed content, provides readers with a practical A to Z of concise definitions across this diverse area of industry, from back office systems to management accounting and yield management. It covers all of the relevant issues in the field of hospitality management from both a sectoral level as well as a functional level. The entries reflect the global and cross-cultural nature of the hospitality industry.&quot;--Back cover.<br/>Format:&#160;Books<br/> The Bellman : A Novel. ent://SD_ILS/0/SD_ILS:270494 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Barnes, Heidi.<br/>Call Number&#160;XX(270494.1)<br/>Publication Date&#160;2016<br/>Summary&#160;All young men want to run away and join the circus. For Stanley Douglas, a na&Atilde;v̄e but determined young man, the closest he could find is The Maycliff. When Stanley takes the first real job in his life as a bellman at an historic mansion turned luxury inn on the majestic coast of Maine, he has no idea what he&acirc;&amp;#x80;&amp;#x99;s in for. The Maycliff attracts eccentric guests of all types, from brash Texan lotharios to African dictators with suitcases full of cash. But the guests can&acirc;&amp;#x80;&amp;#x99;t compare to the staff. The Cook is a prima donna, the manager is a prissy militant, the maids are brassy pranksters, the bartender&acirc;&amp;#x80;&amp;#x99;s a drunk, and someone&acirc;&amp;#x80;&amp;#x99;s got their fingers in the till. The only bright spot may be Mindy, the pretty waitress who misses Stanley&acirc;&amp;#x80;&amp;#x99;s attempts at impressing her but always seems to find a way to bear witness to his bumbling gaffs. Trying his best to keep order in chaos, Stanley finds that joy and loss, humor and tragedy, friendship and betrayal are all part of the job&Acirc;&amp;#x97;and life. Most important, though, is the discovery that everything is going to be all right even if everything is going very, very wrong. With wit, humor and a sense of nostalgia, The Bellman brings readers back to a day of classic American storytelling, with colorful characters, a picturesque backdrop, and a story that inspires and delights.<br/>Format:&#160;Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4673420">Click here to view book</a><br/> Purchasing for chefs : a concise guide / Andrew Hale Feinstein, John M. Stefanelli. ent://SD_ILS/0/SD_ILS:23050 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Feinstein, Andrew Hale.<br/>Call Number&#160;647.950687 FEI<br/>Publication Date&#160;2007<br/>Format:&#160;Books<br/> Introduction to hospitality management / John R. Walker. ent://SD_ILS/0/SD_ILS:23936 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Walker, John R., 1944-<br/>Call Number&#160;647.94068 WAL<br/>Publication Date&#160;2006<br/>Format:&#160;Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip069/2006007209.html">http://www.loc.gov/catdir/toc/ecip069/2006007209.html</a><br/> Understanding the hospitality consumer / Alistair Williams. ent://SD_ILS/0/SD_ILS:30347 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Williams, Alistair.<br/>Call Number&#160;647.95068 WIL<br/>Publication Date&#160;2002<br/>Format:&#160;Books<br/>Publisher description <a href="http://www.loc.gov/catdir/description/els031/2002071173.html">http://www.loc.gov/catdir/description/els031/2002071173.html</a> Table of contents <a href="http://www.loc.gov/catdir/toc/els031/2002071173.html">http://www.loc.gov/catdir/toc/els031/2002071173.html</a><br/> Restaurant financial basics / Raymond S. Schmidgall, David K. Hayes, Jack D. Ninemeier. ent://SD_ILS/0/SD_ILS:17169 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Schmidgall, Raymond S., 1945-<br/>Call Number&#160;647.940681 SCH<br/>Publication Date&#160;2002<br/>Format:&#160;Books<br/> Hospitality Management : A Brief Introduction. ent://SD_ILS/0/SD_ILS:308803 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Wood, Roy C.<br/>Call Number&#160;647.94068<br/>Publication Date&#160;2015<br/>Summary&#160;An approachable, accessible student introduction for those studying hotel and hospitality management and hospitality studies more generally.<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5601752">Click here to view book</a><br/> EBSCOhost [electronic resource] : research databases : Hospitality &amp; Tourism Complete. ent://SD_ILS/0/SD_ILS:22311 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;EBSCO Publishing (Firm)<br/>Call Number&#160;ELECTRONIC RESOURCE<br/>Publication Date&#160;2024<br/>Summary&#160;Hospitality &amp; Tourism Index with Full Text covers scholarly research and industry news relating to all areas of hospitality and tourism. This comprehensive database combines the records of three renowned collections: Cornell University's former Hospitality database, Articles in Hospitality and Tourism (AHT), formerly co-produced by the Universities of Surrey and Oxford Brookes, and the Lodging, Restaurant &amp; Tourism Index (LRTI), formerly produced by Purdue University. Together, this collection contains more than 500,000 records from more than 500 titles, with coverage dating as far back as 1965. Hospitality &amp; Tourism Index with Full Text contains full text for more than 200 publications.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.epnet.com/">Click here to access EBSCO host Hospitality and Tourism Complete. Login and password required.</a><br/> Contemporary issues in events, festivals and destination management. ent://SD_ILS/0/SD_ILS:279784 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Van Niekerk, Mathilda, 1972-. author.<br/>Call Number&#160;658.456 VAN<br/>Publication Date&#160;2017<br/>Format:&#160;Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4856679">Click here to view book</a><br/> Vertical Disintegration in the Corporate Hotel Industry : The End of Business as Usual. ent://SD_ILS/0/SD_ILS:280862 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Roper, Angela.<br/>Call Number&#160;338.4791068<br/>Publication Date&#160;2017<br/>Format:&#160;Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5061373">Click here to view book</a><br/> Hospitality in Asia : A New Paradigm. ent://SD_ILS/0/SD_ILS:289558 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Chon, Kaye.<br/>Call Number&#160;338.4791095<br/>Publication Date&#160;2019<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5675735">Click here to view book</a><br/> Timeshare management : the key issues for hospitality managers / Tammie J. Kaufman, Conrad Lashley, Lisa Ann Schreier. ent://SD_ILS/0/SD_ILS:27809 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Kaufman, Tammie J.<br/>Call Number&#160;647.94068 KAU<br/>Publication Date&#160;2009<br/>Format:&#160;Books<br/> Review of Marketing Research, 8 [electronic resource] : Special Issue - Marketing Legends. ent://SD_ILS/0/SD_ILS:253939 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Malhotra, Naresh K.<br/>Call Number&#160;910.688<br/>Publication Date&#160;2011<br/>Summary&#160;This volume will feature the work of Marketing Legends that have been announced so far. Each Legend will describe his contributions to the marketing discipline: Richard Bagozzi; Shelby Hunt; Philip Kotler; V. Kumar; Naresh K. Malhotra; Kent Monroe; Jagdish Sheth; Jerry Wind; Gerald Zaltman.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=400665">Click here to view</a><br/> Management accounting for the hospitality, tourism and leisure industries : a strategic approach / Debra Adams. ent://SD_ILS/0/SD_ILS:152777 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Adams, Debra.<br/>Call Number&#160;647.940681 ADA<br/>Publication Date&#160;2006<br/>Format:&#160;Books<br/> Hospitality Sales and Marketing : Through a Period of Evolutions. ent://SD_ILS/0/SD_ILS:291839 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Feiertag, Howard.<br/>Call Number&#160;647.940688<br/>Publication Date&#160;2019<br/>Format:&#160;Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5851304">Click here to view book</a><br/> Managing facilities / Christine Jones and Valerie Jowett. ent://SD_ILS/0/SD_ILS:15201 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Jones, Christine.<br/>Call Number&#160;647.940682 JON<br/>Publication Date&#160;1998<br/>Summary&#160;Managing Facilities provides a clear introduction to the concepts, development and application of managing facilities in hotels. Premises and services operations management are considered through the application of generic management techniques. In hotels, buildings, land, assets, people and services are essential resources which need to be managed to meet organizational objectives. Through practical techniques and examples Jones and Jowett show how these facilities can be continuously improved to increase competitiveness and meet the ever changing needs of the customer. Managing Facilities is a concise guide for hotel, hospitality and facilities managers. It is also an excellent text for undergraduate and postgraduate students of hospitality management.<br/>Format:&#160;Books<br/> Competence-Based Innovation in Hospitality and Tourism. ent://SD_ILS/0/SD_ILS:280242 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Pechlaner, Harald.<br/>Call Number&#160;XX(280242.1)<br/>Publication Date&#160;2016<br/>Format:&#160;Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4505585">Click here to view book</a><br/> Hospitality financial accounting / Jerry J. Weygandt ... [et al.]. ent://SD_ILS/0/SD_ILS:22588 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Weygandt, Jerry J.<br/>Call Number&#160;657.837 HOS<br/>Publication Date&#160;2005<br/>Summary&#160;&quot;In Hospitality Financial Accounting, the authors behind North America's leading accounting textbooks present financial accounting principles to hospitality students with a clear and fascinating introduction to a complex topic that is crucial to the success of any hospitality business.&quot;--BOOK JACKET.<br/>Format:&#160;Books<br/>Publisher description <a href="http://www.loc.gov/catdir/description/wiley041/2003049737.html">http://www.loc.gov/catdir/description/wiley041/2003049737.html</a> Table of contents <a href="http://www.loc.gov/catdir/toc/wiley041/2003049737.html">http://www.loc.gov/catdir/toc/wiley041/2003049737.html</a> Contributor biographical information <a href="http://www.loc.gov/catdir/bios/wiley047/2003049737.html">http://www.loc.gov/catdir/bios/wiley047/2003049737.html</a><br/> Researching tourism, leisure and hospitality for your dissertation [electronic resource] / Peter Mason. ent://SD_ILS/0/SD_ILS:127774 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Mason, Peter Geoffrey<br/>Call Number&#160;338.4791 MAS<br/>Publication Date&#160;2014<br/>Summary&#160;It provides a discussion of quantitative, qualitative and mixed methods approaches, looking at key differences and similarities. A must-have text for all students on how best to conduct research, compile your findings and to present them in the resulting dissertation.<br/>Format:&#160;Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1726106">Click here to view book</a><br/> Planning research in hospitality and tourism [electronic resource] / Levent Altinay, Alexandros Paraskevas, SooCheong (Shawn) Jang. ent://SD_ILS/0/SD_ILS:157592 2024-05-05T04:40:30Z 2024-05-05T04:40:30Z by&#160;Altinay, Levent.<br/>Call Number&#160;338.4791 ALT<br/>Publication Date&#160;2016&#160;2015<br/>Format:&#160;Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://angliss.eblib.com.au/patron/FullRecord.aspx?p=4045383">Click here to view book</a><br/>