Search Results for management - Narrowed by: Business Expert Press. SirsiDynix Enterprise https://wait.sdp.sirsidynix.net.au/client/en_US/WAILRC/WAILRC/qu$003dmanagement$0026qf$003dAUTHOR$002509Author$002509Business$002bExpert$002bPress.$002509Business$002bExpert$002bPress.$0026ps$003d300$0026st$003dRE?dt=list 2024-05-14T03:41:22Z Understanding Japanese management practices [electronic resource] / Parissa Haghirian. ent://SD_ILS/0/SD_ILS:246068 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Haghirian, Parissa, 1970-<br/>Call Number&#160;338.88952 22<br/>Publication Date&#160;2010<br/>Summary&#160;Today, Japan is the most influential economy in Asia and the second largest economy in the world. Japanese consumers are among the richest in the world, and the Japanese market still provides profitable investment opportunities. Not only are the Japanese able to adopt Western ideas and techniques without problems but they also maintain a very unique perspective of the world. Japanese management practices are no exception. And this outstanding new book, Understanding Japanese Management Practices, gives you and other international managers an in-depth look at Japanese management practices and how these can be implemented into Western corporations. It examines the cultural foundations of Japanese management and explains the most famous Japanese business concepts, such as kaizen, just-in-time, and lifetime employment. It then provides practical advice on how to successfully enter and position Western products in the Japanese market. Finally, it provides an advice on how to negotiate successfully with Japanese business partners and reveals what Western managers can learn from Japanese management practices. Japanese management practices have had an enormous influence on Western management practices over the past few decades. Many Japanese management practices have become a standard in Western firms. This book will undoubtedly guide you through Japanese business practices and how these practices help to improve business processes and to increase quality and efficiency in numerous corporations worldwide. It will also help you learn more about what Japanese management is and how do Japan's management practices differ from those in the West.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493117">Click here to view</a><br/> Global supply chain management [electronic resource] / Matt Drake. ent://SD_ILS/0/SD_ILS:252342 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Drake, Matt (Matthew J.)<br/>Call Number&#160;658.7 23<br/>Publication Date&#160;2012<br/>Summary&#160;The business environment in the twenty- first century is truly global in scope. Companies must navigate and manage networks of international suppliers and customers to compete in a global marketplace. An efficient and effective supply chain can provide a sustainable competitive advantage that will secure a firm's position in the global market. Global supply chains are often fraught with complexity and uncertainty that make them difficult to manage in a way that enables the firm to realize the maximum potential advantage. Executives and managers at all levels will come to appreciate the importance of supply chain management to their firm's overall performance and competitiveness. This book will illustrate the challenges of managing a global supply chain and will discuss cutting- edge strategies that firms can use to cope with these challenges and improve their supply chain performance. Particular topics of interest include supply chain risk management, the total cost of ownership approach to procurement, global supplier selection, network orchestration, transportation and distribution strategies around the world, and transportation security measures. Each chapter also includes brief case studies that illustrate concepts and techniques in action within specific company environments.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493214">Click here to view</a><br/> Effective financial management [electronic resource] : the cornerstone for success / Geoff Turner. ent://SD_ILS/0/SD_ILS:251887 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Turner, Geoff (Management consultant)<br/>Call Number&#160;658.15 22<br/>Publication Date&#160;2011<br/>Summary&#160;In a fast-changing world, brimming with social and economic uncertainty, financial information plays a vital role in the life of an organization and does so with two sets of eyes. One set looks back to see what has happened. This is the accounting function, which is simply about the recording of events and the production of the financial reports that satisfy the stewardship responsibility of management. The other set looks forward to determine the most appropriate strategic direction for an organization, guiding managerial actions, motivating behaviors, and creating and supporting the cultural values necessary to achieve an organization's strategic objectives. This book is all about the second set of eyes, which are the lenses of financial management, that help organizations plot their ways through an environment filled with opportunities and dangers. For students and aspiring managers, as well as those who already have management responsibilities, this book provides an insight, through the eyes of the characters of a start-up company, of some of the ideas and models that help to identify the possible strategies capable of maximizing an organization's value, which is the same as making the owners as wealthy as possible, to determine how to finance the organization in the most proper way, to allocate the collected capital in the most effective way, to monitor the implementation of the chosen strategy to see whether it is meeting the planned objectives, and to reasonably decide on the reinvestment and distribution of profits.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493204">Click here to view</a><br/> A stakeholder approach to issues management [electronic resource] / Robert Boutilier. ent://SD_ILS/0/SD_ILS:251840 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Boutilier, Robert, 1950-<br/>Call Number&#160;659.2 22<br/>Publication Date&#160;2012<br/>Summary&#160;Offers a fact-based strategy development process for managing issues and controversies. The book shows practitioners how to ground their strategic advice on empirical research that reveals the socio-political dynamics of the issue. It is the first book to approach issues management from a blended application of advances in stakeholder theory and social network analysis. Readers learn how to track the socio-political environment in order to (a) avoid risks and crises, (b) obtain essential environmental scanning information for strategy development or adjustment, and (c) secure the organization's reputation and access to vital resources.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493108">Click here to view</a><br/> Positive management [electronic resource] : increasing employee productivity / Jack H. Walters. ent://SD_ILS/0/SD_ILS:243265 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Walters, Jack H.<br/>Call Number&#160;658.314 22<br/>Publication Date&#160;2010<br/>Summary&#160;There is a myth in American and other first-world business cultures that being tough and unreasonable are keys to extracting high productivity from employees, but profound economic, demographic, and cultural change are creating a workplace where that myth can no longer be believed. People who are hard to work for will face increasing difficulty in finding top-quality employees, especially highly educated ones. If your organization has this problem, it could seriously hamper the accomplishment of strategic objectives. This book explains how to use positive management (PM) as an organization-wide strategy to motivate employees, increase productivity, and accomplish organizational goals by creating upbeat and dignified relationships in the workplace. It covers the use of PM in a variety of situations, including difficult and negative ones, to achieve higher employee commitment and motivation, to lower communication inefficiencies, and to reduce absenteeism and turnover.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493137">Click here to view</a><br/> Leading and managing the lean management process [electronic resource] / Gene Fliedner. ent://SD_ILS/0/SD_ILS:252339 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Fliedner, Gene.<br/>Call Number&#160;658.5 23<br/>Publication Date&#160;2012<br/>Summary&#160;Lean must be viewed as a comprehensive, integral system consisting of four interdependent elements: leadership, culture, team, and practices and tools. Each of these necessary components affects the effectiveness of the other components. This book examines these four elements utilizing a systematic, hierarchical orientation and explains their relevance for guiding internal Lean initiatives. This book serves as a core Lean reference book. It offers a strategic framework beginning with the identification and establishment of goals, followed with strategy development, and lastly tactical choices. This model framework is cognizant of a firm's relative internal strengths and weaknesses as well as external opportunities and threats. Each of the four integral Lean system elements is explored in depth. The model framework offers a path to develop Lean leaders with practical, actionable guidelines. The model framework is suited for applications in all industries. Throughout the book, the historical evolution of the current body of Lean knowledge is also examined as well as Lean's complementary initiative, Total Quality Management. A perspective that views Lean as a customer-driven philosophy for organization-wide continuous or ongoing improvement and waste elimination is maintained throughout the book. The book concludes with an exploration of Sustainability, the current Lean frontier as well as a discussion of Lean's future, the exchange of accurate and timely information among supply chain trading partners. This offering is different from other Lean books in three fundamental ways. First, it offers and develops a comprehensive Lean model based on a sound framework. Second, it examines a historical timeline of significant Lean contributions. Third, it extends Lean by offering a glimpse into its future.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493208">Click here to view</a><br/> Successful cross-cultural management [electronic resource] : a guide for international managers / Parissa Haghirian. ent://SD_ILS/0/SD_ILS:252344 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Haghirian, Parissa, 1970-<br/>Call Number&#160;658.049 23<br/>Publication Date&#160;2012<br/>Summary&#160;Globalization and unlimited connectedness to all places in the world give us the impression that our world is growing smaller and smaller. We can get products from all over the world anytime, can easily communicate with people on the other side of the planet with just a mouse click, and travel almost anywhere within a day or two. These developments are very inspiring and open up an array of new experiences and opportunities for us, in our private lives and in international business.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493147">Click here to view</a><br/> Revenue management in service organizations [electronic resource] / Paul Rouse, William Maguire, Julie Harrison. ent://SD_ILS/0/SD_ILS:247734 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Rouse, Paul, 1951-<br/>Call Number&#160;658.1554 22<br/>Publication Date&#160;2011&#160;2010<br/>Summary&#160;Revenue management is concerned with maximizing revenue flows while controlling costs. This is a new management framework combining conventional management accounting concepts and methods with notions of yield management, pricing, and process management. The revenue objective provides a unifying goal for the aforementioned concepts and methods that are especially suitable for service organizations, where revenue considerations are inextricably linked to the activities performed. While our focus is on service organizations, any organization will find something of value in this book.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493122">Click here to view</a><br/> Drivers of successful controllership [electronic resource] : activities, people, and connecting with management / J&uuml;rgen Weber, Pascal Nevries. ent://SD_ILS/0/SD_ILS:247525 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Weber, J&uuml;rgen.<br/>Call Number&#160;658.151 22<br/>Publication Date&#160;2010<br/>Summary&#160;This book is about drivers of successful controllership. Successful controllership services provide an imperatively required support to managers, especially in times of change. But what makes controllership services successful? Our book provides the first comprehensive set of answers to this question. We argue it is not the selection of latest tools and techniques but carefully customized services, motivated and skillful employees, and intensive mutual exchanges with managers and open cooperation with other internal service providers. Our book thus addresses managers who want to learn how they best profit from a close collaboration with controllers, and controllers who strive to improve the quality of &quot;their&quot; services to deliver superior performance.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493112">Click here to view</a><br/> Strategic leadership of portfolio and project management [electronic resource] / Timothy J. Kloppenborg and Laurence J. Laning. ent://SD_ILS/0/SD_ILS:255404 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Kloppenborg, Timothy J., 1953-<br/>Call Number&#160;658.4012 23<br/>Publication Date&#160;2012<br/>Summary&#160;This book is aimed at executive leaders of organizations. Leaders from all organizations will benefit from this book, but especially organizations that may have limited resources and bench strength. This book instructs executive leadership teams on implementing strategy through identifying, selecting, prioritizing, resourcing, and governing an optimal combination of projects and other work. This book also tells executives who serve as a sponsor or who have a project manager direct report what they need to do at each project stage. Advice is given to the executive who owns the project management competency for the company on utilizing input from customers, employees, and processes. Much of the organization's work is dependent on information technology, and understanding and using information technology as a strategic weapon helps an organization become competitive and effectively implement their business strategies. All of these portfolio and project decisions need to be made based upon both qualitative and quantitative data using reliable analysis methods.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493217">Click here to view</a><br/> Essential concepts of cross-cultural management [electronic resource] : building on what we all share / Lawrence A. Beer. ent://SD_ILS/0/SD_ILS:255401 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Beer, Lawrence A.<br/>Call Number&#160;658.049 23<br/>Publication Date&#160;2012<br/>Summary&#160;The purpose and/or promotional promise of almost all textbooks concerning the global environment of commerce is to help the reader understand and appreciate the economic, political, and technological context in which international business operates. This defined approach is tantamount to placing three wheels on a car and expecting it to drive smoothly. It cannot be operated without the balance that a fourth one provides, and that required wheel is culture. In the modern era of globalization, managers venturing forth to engage alien societies must be armed with cross-cultural skill sets lest they travel on feet of clay. Most academic texts and encased individual chapters targeting business students are awash with a confusing maze of intersecting theoretical-based value determinants to define and characterize cultural differences. On the other side of the culture subject are multitudes of guidebooks for executives led by the popular series Kiss, Bow or Shake Hands highlighting disparities as one does business in countless singular societies around the world. Both approaches center on memorizing collections of applied principles and/or factual orientations. A more concise, simple, and practical approach is required that cuts through the complicated cultural matrix.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493190">Click here to view</a><br/> The strategic management of higher education [electronic resource] : serving students as customers for institutional growth / [edited by] Hamid H. Kazeroony. ent://SD_ILS/0/SD_ILS:252898 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Kazeroony, Hamid H.<br/>Call Number&#160;378.111 23<br/>Publication Date&#160;2012<br/>Summary&#160;This book is targeted at the professionals who are interested in reorganizing or restructuring their higher education or postsecondary institutions. It examines the needs of learners in the 21st century, the rise of for-profit higher-education institutions, and the technological innovations impacting postsecondary education. It also provides examples of administrative processes and how to satisfy regulatory agencies' standards to take advantage of a particular marketing niche for attracting students. This book is organized into 13 chapters that address the changing environment of higher education and the administrative structure, challenges, and requirements for successful execution of start-up operations or changing strategies for existing institutions, as well as provide a summary of findings and additional recommendations.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493111">Click here to view</a><br/> Effective sales force automation and customer relationship management [electronic resource] : a focus on selection and implementation / Raj Agnihotri, Adam A. Rapp. ent://SD_ILS/0/SD_ILS:245075 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Agnihotri, Raj S.<br/>Call Number&#160;658.8100285 22<br/>Publication Date&#160;2010<br/>Summary&#160;As we move deeper into the 21st century, firms continue to struggle with the implementation of sales force technology tools and the role they play in sales representative performance. Foreseeing a changing environment, many sales organizations have begun to focus on technology-related strategies, business processes, and applications to adapt to these emerging issues. With this in mind, sales force technology usage has changed the methods of selling. Salespeople are no longer selling just a &quot;product&quot;; instead, they are providing a valuable &quot;solution&quot; to customer problems. Salespeople now act as consultants or experts and provide customized solutions. This role requires salespeople to develop a technological orientation to access, analyze, and communicate information in order to establish a strong relationship with customers. Sales technology enables salespeople to answer the queries of customers and effectively provide competent solutions. The ability to answer queries and provide solutions leads to strong relationships between a salesperson and a customer. Thus, technology tools are not only used for smoothing the work process, but they also have strategic utilizations. With the adoption of technological tools at exponential rates, many firms fell into pitfalls and witnessed failure of their technology initiatives. The purpose of this book is to outline the important steps that must be considered and adhered to when implementing sales force technology. Perhaps the most important aspect covered within this book is that technology usage is both a strategy and a tool; therefore, we outline both strategic considerations as well as implementation procedures throughout each chapter. It is important to consider all the steps and the necessary actions that will need to take place before the first penny is spent; then, and only then, will the technology have its intended effect.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493149">Click here to view</a><br/> Knowledge management [electronic resource] : the death of wisdom : why our companies have lost it, and how they can get it back / Arnold Kransdorff. ent://SD_ILS/0/SD_ILS:256815 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Kransdorff, Arnold.<br/>Call Number&#160;658.4038 23<br/>Publication Date&#160;2012<br/>Summary&#160;Conceived less than 20 years ago, Knowledge Management (KM) is the business discipline about which managers perhaps know the least. Having spent pots of money investing in it, the benefits are still marginal. This is because practitioners are still feeling their way. Now that the boom days are temporarily over, it is timely that KM can be more fully exploited, for it conceals an application that is indispensable for the foreseeable struggle ahead--and after, including an overlooked way out of the credit crash dilemma facing those dogmatic decision makers juggling the option between austerity and growth. It's not rocket science. It's a way of doing both, in this case by refocusing on the old-fashioned notion of productivity implied by this book's Chapter 2 heading: Getting from A to B without going via Z. Not the productivity that comes from cutbacks and austerity but the type that frontruns improved competitiveness, sales, and growth.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493231">Click here to view</a><br/> Operational leadership [electronic resource] / Andrew Spanyi. ent://SD_ILS/0/SD_ILS:245076 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Spanyi, Andrew.<br/>Call Number&#160;658 22<br/>Publication Date&#160;2010<br/>Summary&#160;Operational Leadership examines the comprehensive combination of leadership and management behaviors needed to fundamentally improve how businesses get products and/or services developed, sold, delivered, and serviced. It is written for executives and graduate students and includes examples of both success and failure in improving operations, in the belief that while people are motivated by success stories, they often learn as much, or more, from the mistakes that others have made. This book integrates and extends key concepts in the literature on leadership and process management and applies them to the improvement of operational performance. The importance of viewing operations in the context of a company's key capabilities, or end-to-end processes, is emphasized where collaboration across traditional organizational boundaries is essential. It is proposed that performance-oriented organizations will come to recognize the need to appoint key senior executives as change agents, aligned with the company's core capabilities, to continuously improve and manage operational performance.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493115">Click here to view</a><br/> Top market strategy [electronic resource] : applying the 80/20 rule / Elizabeth Rush Kruger. ent://SD_ILS/0/SD_ILS:250811 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Kruger, Elizabeth Rush.<br/>Call Number&#160;658.8 22<br/>Publication Date&#160;2011<br/>Summary&#160;Research verifies that the 80/20 rule summarizes the stable relationship of inputs to outputs-- including the impact of customers on the profit of a business. According to this universal law, a business can predict that the most profitable 20% of its customers generates 80% of its profit from customers and that customers in this top market segment are 16 times more profitable than customers in the bottom market segment. Thus when a business replaces all customers in the bottom market segment with new customers in the top market segment, the business can expect to quadruple its profit from customers.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493219">Click here to view</a><br/> The art of successful information systems outsourcing [electronic resource] / David Gefen. ent://SD_ILS/0/SD_ILS:247033 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Gefen, David.<br/>Call Number&#160;658.4038 22<br/>Publication Date&#160;2010<br/>Summary&#160;As with other pressing issues of information systems (IS) management, managing IS outsourcing also began as a solution to industry needs, and much of this book is accordingly based on industry experience cloaked as it were in academic theory garb to add depth to these proven practices as well as allow for borrowing insight from other academic disciplines.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493160">Click here to view</a><br/> Learning organizations [electronic resource] : turning knowledge into actions / Marcus Goncalves. ent://SD_ILS/0/SD_ILS:256524 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Goncalves, Marcus.<br/>Call Number&#160;658.4038 23<br/>Publication Date&#160;2012<br/>Summary&#160;In a world that's facing economic recession, more and more professionals, teams, organizations, and inter-organizational networks are facing the need to restructure and renew themselves with the primary purpose of profitably trading their knowledge to add even higher value to their bottom line. Knowledge management has become a key strategic asset for the 21st century economy, and for every organization that values knowledge, it must invest in developing the best strategy for identifying, developing, and applying the knowledge assets it needs to succeed; it must strive to become a learning organization. To remain competitive every organization must invest in creating and implementing the best knowledge networks, processes, methods, tools, and technologies. This will enable them to learn, create new knowledge, and apply the best knowledge much faster. The aim of this book is to provide readers with key information necessary to become more successful with knowledge creating, transfer, and management, ultimately turning themselves and their organizations into a learning organization.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493230">Click here to view</a><br/> Building a marketing plan [electronic resource] : a complete guide / Ho Yin Wong, Kylie Radel, Roshnee Ramsaran-Fowdar. ent://SD_ILS/0/SD_ILS:249482 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Wong, Ho Yin.<br/>Call Number&#160;658.8 22<br/>Publication Date&#160;2011<br/>Summary&#160;&quot;The book aims to provide a comprehensive, holistic and practical framework for readers who are interested or involved in developing a marketing plan so that they can appreciate various marketing concepts and put them together in an easy to read guide. Demanding and savvy customers along with a turbulent marketing environment, require marketers to be highly sensitive to the environmental monitoring systems capable of identifying the latest marketing trends and opportunities and threats at an early stage. In response to these issues, the proposed manuscript covers the themes of planning, implementing and controlling marketing activities, which will provide guidance to marketers and non-marketer alike, in undertaking a marketing plan. The latest research findings in the marketing area are included. This book is written for marketing students and it is the intention of the authors to make this manuscript as basic, straightforward and to the point as possible. Business practitioners will also find this book useful&quot;--Provided by publisher.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493159">Click here to view</a><br/> Applying scientific reasoning to the field of marketing [electronic resource] : make better decisions / Terry Grapentine. ent://SD_ILS/0/SD_ILS:256817 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Grapentine, Terry.<br/>Call Number&#160;658.802 23<br/>Publication Date&#160;2012<br/>Summary&#160;Marketing decisions often misfire when driven more by beliefs than by knowledge. This book guides readers on how to differentiate between the two and to think more clearly and correctly when making those decisions, thereby increasing organizational success. The book is based on the fields of epistemology-- the study of how knowledge is created--and the philosophy of science--the study of what it means for a science to be called a science. The motivation behind the book is quite simple: Given that science is so successful, why shouldn't marketers borrow thinking and reasoning skills from science and apply them to marketing? Indeed, why not? Section 1 lays the groundwork for learning how to apply scientific reasoning to the field of marketing. It covers some basic and important definitions (&quot;What is a belief?&quot; &quot;What is knowledge?&quot;), identifies barriers to scientific reasoning, and gives an example from The Dow Chemical Company about how this manufacturer uses critical thinking and reasoning skills to make more effective marketing and business decisions. Section 2 presents the necessary &quot;thinking tools&quot; you will need to apply scientific reasoning to solving your marketing problems. It introduces topics relating to attributes versus constructs, the meaning of causation, the relationship between coherence and justified beliefs, the importance of logic to sound reasoning, and the avoidance of logical fallacies in making sound recommendations. The book's final section focuses on the role that theory development plays in helping marketers transform mere &quot;beliefs&quot; into &quot;knowledge.&quot; Additionally, there is a separate chapter on brainstorming that presents ideas on how marketers can use their brain power to create potentially useful insights into factors influencing customer behavior. The book concludes by giving readers direction to further improve their ability to apply scientific reasoning to solve marketing problems.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493184">Click here to view</a><br/> Managing employee turnover [electronic resource] : dispelling myths and fostering evidence-based retention strategies / David G. Allen and Phillip C. Bryant. ent://SD_ILS/0/SD_ILS:256527 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Allen, David G.<br/>Call Number&#160;658.314 23<br/>Publication Date&#160;2012<br/>Summary&#160;When the job market improves, many employees who have had few options will be looking for new alternatives. Employee turnover can be expensive, disruptive, and damaging to organizational success. Despite the importance of successfully managing turnover, many retention management efforts are based on misleading or incomplete data, generic best practices that don't translate, or managerial gut instinct at odds with research evidence. This book culminates volumes of academic research on employee turnover into a practical guide to managing retention. Turnover fictions are dispelled and replaced by research-based facts. Keys to diagnosing and managing employee turnover are presented such that readers can effectively manage employee retention today! These ideas are invaluable to audiences from CEOs who care about the impact of turnover on the organization's bottom line to the managers who suffer the most when their best talent leaves; from human resource professionals whose career success may depend on effectively managing turnover to students mastering new knowledge and skill sets.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493224">Click here to view</a><br/> Corporate communication [electronic resource] : tactical guidelines for strategic practice / Michael B. Goodman and Peter B. Hirsch. ent://SD_ILS/0/SD_ILS:252900 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Goodman, Michael B., 1949-<br/>Call Number&#160;658.45 23<br/>Publication Date&#160;2012<br/>Summary&#160;The communication professional in a Fortune 500, multi-national corporation today faces the challenges of a rapidly changing global economy, a revolution in communication channels fueled by the Internet, and a substantially transformed understanding of what a 21st century corporation stands for. This book investigates these forces and the specific communication challenges that they pose for the global corporation. Examining these forces and how they are interrelated should offer insights and strategies for students of the corporate communication discipline and business leaders to help them deploy effective communication as a strategic business asset in the contemporary global economy. This book focuses on the process of communication in a corporate context; and explores, analyzes, integrates, and applies the theory, practice, and functions of corporate communication. The combination of a theoretical framework for understanding how these forces influence corporate communication with practical guidelines for effective communication within this framework will also be of value to practitioners as well as students of the communication discipline.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493218">Click here to view</a><br/> Starting your business [electronic resource] / Sanjyot P. Dunung. ent://SD_ILS/0/SD_ILS:246690 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Dunung, Sanjyot P.<br/>Call Number&#160;658.11 22<br/>Publication Date&#160;2010<br/>Summary&#160;&quot;Growing Your Own Business shares the secrets of long-term survival and success, detailing practical guidelines and relevant 'tales from the trenches' to help entrepreneurs tackle common concerns and obstacles. A welcome combination of first-person how-to advice and peer mentoring support, this comprehensive, essential resource book provides sound, battle-proven advice for developing effective sales and marketing strategies, managing employees, and navigating business cycles. Growing Your Own Business continues after the first book, Starting Your Own Business. This resource is designed to work as independent resource or integrate into business curriculums.&quot;--Resource description page.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493152">Click here to view</a><br/> Pricing segmentation and analytics [electronic resource] / Tudor Bodea and Mark Ferguson. ent://SD_ILS/0/SD_ILS:252897 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Bodea, Tudor, author.<br/>Call Number&#160;658.816 23<br/>Publication Date&#160;2012<br/>Summary&#160;&quot;Pricing analytics uses historical sales data with mathematical optimization to set and update prices offered through various channels in order to maximize profit. With this outstanding contribution to this subject, you will learn just how to identify and exploit pricing opportunities in different business contexts. Each chapter looks at pricing from an economist's viewpoint beginning with the basic concept of pricing analytics and what type of data are needed to use this powerful science; the common assumptions regarding the customer population's willingness-to-pay are discussed along with the price-response functions that result from these assumptions; examples from several industries and organizations; dynamic pricing, with a special emphasis on the most common application--markdown pricing; the new field of customized pricing analytics, where a firm responds to a request-for-bids or request-for-proposals with a customized price response; and the relevant aspects of behavioral science to pricing. Additional examples include the asymmetry of joy/pain that customers feel in response to price decreases/increases&quot;--Provided by publisher.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493176">Click here to view</a><br/> Conversations about job performance [electronic resource] : a communication perspective on the appraisal process / Michael E. Gordon and Vernon D. Miller. ent://SD_ILS/0/SD_ILS:252343 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Gordon, Michael E. (Michael Ernest)<br/>Call Number&#160;658.3125 23<br/>Publication Date&#160;2012<br/>Summary&#160;Researchers and practitioners have devoted substantial time and effort over many years to develop satisfactory performance appraisal systems that impart useful information to employees about their job performance. Nonetheless, problems continue to arise, principally because managers often find it difficult to provide feedback on performance to their employees. We offer a Communication- Centered Approach (CCA) to performance appraisal that is focused on its most challenging part, viz., the appraisal interview. The CCA is intended to facilitate this discussion between managers and their employees by addressing the communication issues involved in preparing for, conducting, and reporting the results of a conversation about job performance. The CCA is useful because, despite the continuing evolution of performance appraisal, a conversation about the employee's performance is still a very important component of the latest systems. Also, focusing on communication offers a valuable perspective on all aspects of performance appraisal: defining performance and its various facets; how performance information is given and perceived; and the interactional context that affects the meaning of feedback. The CCA, in other words, offers ideas pertinent to the preinterview, interview, and post-interview phases of the performance appraisal process that make discussions of employee performance more effective. Importantly, the communication literature that is the basis for each of these ideas is described and illustrations are offered of how the conceptual foundation may be translated into practice. Samples of materials consistent with the CCA that were developed at a renowned research and development laboratory are woven into the presentation.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493102">Click here to view</a><br/> Setting performance targets [electronic resource] / Carolyn Stringer and Paul Shantapriyan. ent://SD_ILS/0/SD_ILS:252337 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Stringer, Carolyn.<br/>Call Number&#160;658.3 23<br/>Publication Date&#160;2012<br/>Summary&#160;Targets are an important part of our work life, whether we are setting them or meeting them. Target setting forms part of the budgeting process and the performance management of business units and individuals. Unfortunately the behavioral impacts of target setting on performance are not well understood, and this can lead to serious consequences such as game playing. Target setting is an under-researched area.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493153">Click here to view</a><br/> Doing business in the ASEAN countries [electronic resource] / Balbir B. Bhasin. ent://SD_ILS/0/SD_ILS:247032 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Bhasin, Balbir B.<br/>Call Number&#160;338.88859 22<br/>Publication Date&#160;2010<br/>Summary&#160;This book is a practical and comprehensive guide to doing business in the newly emerging economies of the Association of Southeast Asian Nations (ASEAN), consisting of Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar, The Philippines, Singapore, Thailand, and Vietnam. Collectively these countries comprise a huge market of over half a billion people, a combined domestic product in excess of US $1.49 trillion, and total trade of over $1.54 trillion. The region's economy is the fastest growing in the world. It has distinctive business cultures and systems. Each country has a unique business environment and its own level of development.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493113">Click here to view</a><br/> Sales and market forecasting for entrepreneurs [electronic resource] / Tim Berry. ent://SD_ILS/0/SD_ILS:243045 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Berry, Timothy.<br/>Call Number&#160;658.83 22<br/>Publication Date&#160;2010<br/>Summary&#160;&quot;This book, written by a 30-year veteran in planning, market research, and running a business, shows you how to educate your guesses with real world common sense, to make practical business forecasts, and to use them to manage your business better. While it goes through some of the more sophisticated techniques as well, its focus is on what people really use. The book includes cases, stories, examples, and real experience. Methodologies include customer poll, market share model, chain method, product life cycle, idea adoption, idea contagion, strategic interactive model, moving averages, weighting moving average, exponential smoothing, regression, and correlation. This is a book you'll use to run your business better&quot;--Resource description page.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493096">Click here to view</a><br/> Letting people go [electronic resource] : the people-centered approach to firing and laying off employees / Matt Shlosberg. ent://SD_ILS/0/SD_ILS:247031 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Shlosberg, Matt.<br/>Call Number&#160;658.313 22<br/>Publication Date&#160;2010<br/>Summary&#160;If you manage people, you are probably responsible for firing them. The central message of this book is that layoffs and firings have to be done right. Layoffs and firings do happen. It's just the way business is done. But many companies mishandle terminations, resulting in lawsuits, mass employee exodus, theft, loss of productivity, brand destruction, and many other sicknesses. This book addresses both layoffs and firings and describes how to perform them correctly. It also addresses the role leadership plays in terminations and teaches readers how to have tough conversations.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493166">Click here to view</a><br/> Supply chain planning and analytics [electronic resource] : the right product in the right place at the right time / Gerald Feigin. ent://SD_ILS/0/SD_ILS:251226 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Feigin, Gerald.<br/>Call Number&#160;658.7 22<br/>Publication Date&#160;2012&#160;2011<br/>Summary&#160;Supply chain planning is concerned with making decisions about how many goods to procure, make, and deliver before knowing exactly what the demand for products is going to be. These planning decisions are difficult because they must be made with uncertain and dynamic information about future demand, available production capacity, and sources of supply. This book focuses on the three interlinked processes that compose effective supply chain planning: demand planning, sales and operations planning, and inventory and supply planning. If executed well, these planning processes will help a company to achieve its targeted balance between efficiency and responsiveness. If executed poorly, they can be the root cause of any number of supply chain problems. This book describes these processes, how they are interconnected, and the practical challenges of implementing them. It also explains the important ways in which analytical tools and methods can be utilized to make better supply chain planning decisions.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493207">Click here to view</a><br/> The internationalists [electronic resource] : masters of the global game / Catherine W. Scherer. ent://SD_ILS/0/SD_ILS:243266 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Scherer, Catherine W., 1942-<br/>Call Number&#160;658.049 22<br/>Publication Date&#160;2010<br/>Summary&#160;In this groundbreaking book, author Catherine Scherer focuses on the critical characteristics of successful global-facing professionals. She identifies the five key practices of successful &quot;internationalists&quot; and posits that acknowledging their unique capabilities and valuing those characteristics will have a profound effect on corporate mind-set and how global companies plan and execute the human element of their cross-border strategies. Using first-person interviews and case studies, she illustrates the role of the internationalist and the results for global companies that recognize the importance of internationalists in leadership roles. Based on academic research and extensive interviews with international executives on four continents, The Internationalists identifies the human problems common to international business ventures and analyzes them for lessons learned. From there, Scherer outlines human resources strategies for creating thoughtful and sensible international projects using the talents of those most capable of successfully carrying out cross-border ventures. A &quot;must read&quot; for executives, global leadership teams, senior human resources professionals, international project managers, and anyone contemplating an international career.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493140">Click here to view</a><br/> Strategic planning [electronic resource] : fundamentals for small business / Gary L. May. ent://SD_ILS/0/SD_ILS:243044 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;May, Gary L.<br/>Call Number&#160;658.4012 22<br/>Publication Date&#160;2010<br/>Summary&#160;&quot;This book is about the fundamentals of strategic planning for the small business owner and his or her leadership team. Strategic planning is an essential process for every size business. While large businesses may have more resources and time to devote to strategic planning, small businesses have the advantage of being close to their stakeholders and the ability to move quickly&quot;--Resource description page.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493144">Click here to view</a><br/> Business plan project [electronic resource] : a step-by-step guide to writing a business plan / David Sellars. ent://SD_ILS/0/SD_ILS:251886 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Sellars, David.<br/>Call Number&#160;658.4012 22<br/>Publication Date&#160;2009<br/>Summary&#160;Business Plan Project provides detailed instructions on how to write a comprehensive business plan for new ventures. The intended market segments are graduate or upper-level undergraduate students, entrepreneurs, consultants, and college instructors or corporate trainers. Business Plan Project can be used in executive development programs and over 10 college level courses.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493114">Click here to view</a><br/> Supply-chain survival in the age of globalization [electronic resource] / by James A. Pope. ent://SD_ILS/0/SD_ILS:251225 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Pope, James A. (James Arthur), 1950-<br/>Call Number&#160;658.7 22<br/>Publication Date&#160;2012<br/>Summary&#160;When supply-chain management moves into the global arena the problems are profoundly different from those in domestic supply chains. This book will examine the history and background of global supply chains, some of the unique problems faced when managing a global supply chain, and some ways of dealing with these problems. Each chapter ends with suggested action items for the global supply-chain manager.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493125">Click here to view</a><br/> Moral leadership [electronic resource] : a transformative model for tomorrow's leaders / Cam Caldwell. ent://SD_ILS/0/SD_ILS:256814 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Caldwell, Cam.<br/>Call Number&#160;303.34 23<br/>Publication Date&#160;2012<br/>Summary&#160;Trust in leaders has reached its low point in recent years as employees, peers, and the public-at-large voice their disapproval of decisions made by those who head corporations, government, churches, and public institutions in virtually every country throughout the world. In a society that Princeton scholar David Callahan has labeled &quot;the cheating culture,&quot; people of every class, culture, and country yearn for leaders whom they can believe, respect, and follow.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493210">Click here to view</a><br/> Business intelligence [electronic resource] : making decisions through data analytics / Jerzy Surma ; translated by Magdalena G&oacute;rniakowska and Peter Gee. ent://SD_ILS/0/SD_ILS:247735 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Surma, Jerzy.<br/>Call Number&#160;658.47 22<br/>Publication Date&#160;2011<br/>Summary&#160;This book is about using business intelligence as a management information system for supporting managerial decision making. It concentrates mainly on practical business issues and demonstrates how to apply data warehousing and data analytics to support decision making. This book progresses through a logical sequence, starting with data model infrastructure, then data preparation, followed by data analysis, integration, knowledge discovery, and fi nally the actual use of discovered knowledge. All examples are based on the newest achievements in business intelligence (BI). Finally, this book outlines an overview of a methodology that takes into account the complexity of developing applications in an integrated BI environment.<br/>Format:&#160;Books<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493198">Click here to view</a><br/> A primer on negotiating corporate purchase contracts [electronic resource] / Patrick C. Penfield. ent://SD_ILS/0/SD_ILS:241729 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Penfield, Patrick C.<br/>Call Number&#160;658.72 22<br/>Publication Date&#160;2010<br/>Summary&#160;In today's world everyone is looking for cost reduction opportunities. The main opportunity to reduce costs is through negotiations with suppliers. Many companies struggle with the &quot;methodology&quot; in order to prepare for a negotiation. This book was written to help buyers develop a road map to negotiation success. Planning for a negotiation is an important skill set that can impact the bottom line and help your company save money. The process within this book has saved companies millions of dollars!<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493107">Click here to view</a><br/> Sustainability delivered [electronic resource] : designing socially and environmentally responsible supply chains / Madeleine Pullman and Margaret Sauter. ent://SD_ILS/0/SD_ILS:254935 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Pullman, Madeleine.<br/>Call Number&#160;307.76<br/>Publication Date&#160;2012<br/>Summary&#160;If you are a supply chain manager, an executive, an entrepreneur, or a stakeholder in a sustainable business, this book will help you develop the awareness and skills needed to support sustainable supply chain management in your firm. The authors introduce the many ways that social and environmental responsibility can be integrated into supply chain management, from sustainable product and process design to programs and techniques that support product end-of-life management. The book begins with a discussion of sustainability and business strategy. It then explores product and process design.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493183">Click here to view</a><br/> Design, analysis, and optimization of supply chains [electronic resource] : a system dynamics approach / William R. Killingsworth. ent://SD_ILS/0/SD_ILS:249480 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Killingsworth, William R.<br/>Call Number&#160;658.7 22<br/>Publication Date&#160;2011<br/>Summary&#160;Almost everything made today is manufactured by large networks of companies. Hundreds, if not thousands, of companies provide components, subassemblies, and major assemblies to a final manufacturer or integrator. These large distributed supply chains have created many problems and headaches across a variety of industries.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493209">Click here to view</a><br/> Decision equity [electronic resource] : the ultimate metric to connect marketing actions to profits / Piyush Kumar, Kunal Gupta. ent://SD_ILS/0/SD_ILS:247876 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Kumar, Piyush.<br/>Call Number&#160;658.802 22<br/>Publication Date&#160;2011<br/>Summary&#160;More than even before, marketers need to justify their decisions by linking them to the corporate bottom line. While this is a challenging task, what makes it more daunting is the absence of a systematic approach and an overarching metric to help make financially sound marketing decisions.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493164">Click here to view</a><br/> Succeeding at the top [electronic resource] : a self-paced workbook for newly appointed CEOs and executives / Bernard Liebowitz. ent://SD_ILS/0/SD_ILS:250342 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Liebowitz, Bernard.<br/>Call Number&#160;658.409 22<br/>Publication Date&#160;2010<br/>Summary&#160;This workbook is designed for CEOs, executives, and senior managers who have been assigned to a new position with sufficient authority, if not an explicit mandate, to enact change. My intent is to provide a foundation for how the executive can successfully introduce change into an organization by taking into account the various barriers erected when even the notion of change is first introduced. The workbook provides a basic introduction to the dynamics of organizations that must be understood in order to introduce change successfully.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493116">Click here to view</a><br/> Culturally intelligent leadership [electronic resource] : leading through intercultural interactions / Mai Moua. ent://SD_ILS/0/SD_ILS:247030 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Moua, Mai.<br/>Call Number&#160;658.4092 22<br/>Publication Date&#160;2010<br/>Summary&#160;Culturally Intelligent Leadership outlines the important concepts of cultural intelligence (CI) and the steps that must be practiced to become a culturally intelligent leader. CI is both a strategy and a tool that leaders can use to gain more confidence and proficiency when working across cultures. This book outlines the importance of understanding culture and its impact on organizations, the strategic value of cultural intelligence, and the significance of integrating and practicing cultural intelligence in everyday business life. When all these aspects are properly integrated and applied in the leadership and management process, organizations are more innovative and adaptable to respond to cultural changes.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493157">Click here to view</a><br/> Successful organizational transformation [electronic resource] : the five critical elements / Marvin Washington, Stephen Hacker, Marla Hacker. ent://SD_ILS/0/SD_ILS:249483 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Washington, Marvin.<br/>Call Number&#160;658.406 22<br/>Publication Date&#160;2011<br/>Summary&#160;One subject that is receiving a lot of attention is organizational change. Whether it is reinventing government, reengineering corporations, or reforming churches, all kinds of organizations are attempting major transformations. The pace of organizational change projects is perhaps only overshadowed by the number of books on the subject of organizational change. One only has to scan the business section of any local bookstore to see that there are numerous titles on the subject of organizational change. While each book may be interesting, the books often do not build on each other and sometimes develop contradictory ideas and concepts.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493201">Click here to view</a><br/> Growing your business [electronic resource] / Sanjyot P. Dunung. ent://SD_ILS/0/SD_ILS:243263 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Dunung, Sanjyot P.<br/>Call Number&#160;658.022 22<br/>Publication Date&#160;2010<br/>Summary&#160;In the hard-fought business world, only one new business in 20 lives to see its fifth anniversary. Typical management books do not address the unique nuances of early-stage companies. Most entrepreneurial books often profile successful entrepreneurs or companies who are better known, which usually includes only the small percentage that achieve stratospheric success. Growing Your Own Business shares the secrets of long-term survival and success, detailing practical guidelines, and relevant &quot;tales from the trenches&quot; to help entrepreneurs tackle common concerns and obstacles. A welcome combination of first-person how-to advice and peer mentoring support, this comprehensive, essential resource book provides sound, battle-proven advice for developing effective sales and marketing strategies, managing employees, and navigating business cycles. Growing Your Own Business continues after the first book, Starting Your Own Business. This resource is designed to work as independent resource or integrate into business curriculums.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493151">Click here to view</a><br/> How to coach individuals, teams, and organizations to master transformational change [electronic resource] : surfing tsunamis / Stephen K. Hacker. ent://SD_ILS/0/SD_ILS:254625 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Hacker, Stephen, 1955-<br/>Call Number&#160;658.407124 23<br/>Publication Date&#160;2012<br/>Summary&#160;Surfing Tsunamis gives organizational leaders, coaches, and other change agents a field-tested holistic approach for coaching and integrating transformation efforts across all levels of any organization that seeks to thrive in a radically changing world. Through transformational coaching, people learn to unleash and align the largely untapped spirit--the creative energy--in themselves, other individuals, teams, and organizations, thereby eradicating persistent performance barriers and instilling a culture where work becomes an act of co-creating a future in which everyone wins. This is the first book to present the science and art of transformational coaching across all domains--self, others, teams, and organizations-- a pragmatic yet powerful practice that has already led scores of organizations, their leaders, and their employees to achieve breakthrough results. The comprehensive approach sits at the crossroads of several leadership and management disciplines--individual and organizational development, transformational leadership, change management, organization effectiveness, employee engagement, and the growing interest in spirit in the workplace. So, be prepared to go deep and wide in this journey to embrace transformational coaching.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493187">Click here to view</a><br/> Corporate bankruptcy [electronic resource] : fundamental principles and processes / William J. Donoher. ent://SD_ILS/0/SD_ILS:255833 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Donoher, William J.<br/>Call Number&#160;658.16 23<br/>Publication Date&#160;2012<br/>Summary&#160;Corporate bankruptcy is becoming an increasingly important topic in today's turbulent environment. The bankruptcy decision can be a matter of life and death for the organization dealing with distress, but the impact of the phenomenon is magnified by the variety of business relationships in which companies typically are involved. Bankruptcy thus potentially affects customers, supply chain or network partners, managerial and nonmanagerial employees, landlords and many others in addition to the distressed organization. Understanding the bankruptcy process, therefore, can facilitate best-practice development and the protection of the organization's interests both before and after a bankruptcy petition. This book does not attempt to provide advice; each case is unique and should be addressed by competent legal counsel. Rather, this work is intended to provide an overview of the fundamental principles and processes of both Chapter 11 reorganizations and Chapter 7 liquidations, incorporating examples drawn from relevant legal decisions, research findings, and common experience to highlight the issues involved and provide a basis for discussion. In addition, the text covers the bankruptcy law implications of a number of special topic areas, including small business bankruptcies, governance issues, contractual agreements and obligations such as franchising and collective bargaining agreements, and newly emerging issues surrounding the use of derivatives.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493120">Click here to view</a><br/> Developing new products and services [electronic resource] : learning, differentiation, and innovation / G. Lawrence Sanders ; with contributions by Ron Huefner [and others]. ent://SD_ILS/0/SD_ILS:251907 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Sanders, G. Lawrence.<br/>Call Number&#160;658.575 22<br/>Publication Date&#160;2012<br/>Summary&#160;The focus of the book is on the up-front activities and ideas for new product and service development. A central theme of this book is that there is, or should be, a constant struggle going on in every organization, business, and system between delivering feature-rich versions of products and services using extravagant engineering and delivering low-cost versions of products and services using frugal engineering. Delivering innovative products is accomplished by an endless cycle of business planning, creative and innovative insight, and learning-about and learning-by-doing activities.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493174">Click here to view</a><br/> The five golden rules of negotiation [electronic resource] / Philippe Korda. ent://SD_ILS/0/SD_ILS:250810 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Korda, Philippe.<br/>Call Number&#160;302.3 22<br/>Publication Date&#160;2011<br/>Summary&#160;Reveals the art of negotiation and helps you get the skills needed in becoming a master negotiator in today's business environment. The first part of the book outlines the fundamentals of negotiating, while the second part is devoted to getting the reader to understand their opponent's interests and tactics during the negotiation process. Finally, you get the opportunity to learn how to strategize successfully.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493181">Click here to view</a><br/> Orchestrating supply chain opportunities [electronic resource] : achieving stretch goals efficiently / Ananth Iyer and Alex Zelikovsky. ent://SD_ILS/0/SD_ILS:247877 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Iyer, Ananth V.<br/>Call Number&#160;658.5 22<br/>Publication Date&#160;2011<br/>Summary&#160;This book provides a flexibility, agility, real options (FAR) framework to orchestrate supply chain opportunities. Using best-practice cases across the industry spectrum, from nonprofits to retail, from demand surges to regulatory impacts and natural disasters, orchestrating supply chain opportunities requires deliberate management choices. This book provides a primer for success.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493170">Click here to view</a><br/> Dynamic strategies for small businesses [electronic resource] / Sviatoslav Steve Seteroff and Lydia Guadalupe Campuzano. ent://SD_ILS/0/SD_ILS:253941 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Seteroff, Sviatoslav Steve.<br/>Call Number&#160;658.022 22<br/>Publication Date&#160;2010<br/>Summary&#160;Formulation of a strategic plan for small business can be an envigorating experience for the small business owner. The potential for reducing costs, and time consuming practices, can be eliminated by implementing this innovative dynamic strategies model. The tools of analysis are straight forward and can be applied by any individual. This book will assist you in developing a viable strategic plan for your business that will be brief, clear, concise, and easily understood. The benefits of the dynamic strategies model may increase commitment to excellence, effectiveness of performance, and profits. An innovative approach to empowering the employees of an organization is presented. This dynamic approach assists in building a holistic organizational culture that fosters commitment across all levels of the organization. This book is a blend of traditional techniques with a new perspective of strategy. It is important to remember that it is people that make the difference, and we must never forget that although we manage things, we must lead people.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493158">Click here to view</a><br/> Business planning and entrepreneurship [electronic resource] : an accounting approach / Michael Kraten. ent://SD_ILS/0/SD_ILS:246689 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Kraten, Michael.<br/>Call Number&#160;658.4012 22<br/>Publication Date&#160;2010<br/>Summary&#160;&quot;This book will focus on the fundamental steps of business planning within a managerial accounting framework, those being: (a) the business model, (b) volume and process flow, (c) product and service costing, (d) revenue and pricing, and (e) investment value. It will also use the core principles of risk management to address challenges that inevitably arise whenever situations fail to unfold according to plan.&quot;--Resource description page.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493135">Click here to view</a><br/> Financial reporting standards [electronic resource] : a decision-making perspective for non-accountants / David T. Doran. ent://SD_ILS/0/SD_ILS:255832 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Doran, David T.<br/>Call Number&#160;657.0218 23<br/>Publication Date&#160;2012<br/>Summary&#160;Accounting is the score keeping system in the &quot;game&quot; of business--you can't do well in any &quot;game&quot; if you don't understand how the score is kept. This book is intended to benefit practicing managers, MBA students, and nonaccounting business majors. United States financial reporting standards are compared and contrasted with international financial reporting standards where appropriate. The book emphasizes how management's choice of accounting methods and their required estimates in reporting transactions and events impact financial statements, both immediately and in the future. Unlike typical accounting books, journal entries are not used to illustrate topical coverage. This unique book exclusively provides a user's decision-making perspective by using the accounting equation format to directly illustrate financial statement effects of transactions and events. Most of the topics addressed in this book are typically studied by accounting majors in the two course &quot;intermediate&quot; accounting sequence, but the text also includes discussion of consolidations--a topic generally covered in the &quot;advanced&quot; accounting course. Intermediate accounting textbooks alone typically exceed well over 1,500 pages. By exclusively applying a user's perspective, and limiting topical content to areas relevant for decision making, this book allows nonaccountants to acquire the requisite underlying knowledge in a concise, easy to understand text.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493227">Click here to view</a><br/> Designing the networked organization [electronic resource] / Ken Everett ; with contributions by Richard White [and others]. ent://SD_ILS/0/SD_ILS:250809 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Everett, Ken.<br/>Call Number&#160;658.044 22<br/>Publication Date&#160;2011<br/>Summary&#160;Ken Everett proposes the network as the organization of the future, and he wrote this book, with the help of five colleagues, to help the architects of such future organizations. He started a network of necessity - limited financial resources - but then encountered surprising benefits. He discovered networked organizations to be resilient, innovative, and leader-full and that these characteristics arise out of the design. This potential, he says, applies equally to networks of independent associates as it does to traditional organizations willing to adopt a new style of leadership - a style closer to &quot;hosting&quot; than &quot;commanding.&quot; This is a practice-based book: Its developmental model was earned through experience. The model lays out three phases: from connections to communities to coalitions, or from &quot;doing fine&quot; to &quot;getting better&quot; to &quot;getting better at getting better.&quot; Ken Everett illustrates these claims with real-life examples. He describes how a family company with only 3 employees grew to be represented in 30 countries via 300 colleagues. The potential of the networked organization is new, and that's what this book is about.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493199">Click here to view</a><br/> Working with sample data [electronic resource] : exploration and inference / Priscilla Chaffe-Stengel, Donald N. Stengel. ent://SD_ILS/0/SD_ILS:250806 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Chaffe-Stengel, Priscilla.<br/>Call Number&#160;519.5 22<br/>Publication Date&#160;2011<br/>Summary&#160;Managers and analysts routinely collect and examine key performance measures to better understand their operations and make good decisions. Being able to render the complexity of operations data into a coherent account of significant events requires an understanding of how to work well with raw data and to make appropriate inferences. Although some statistical techniques for analyzing data and making inferences are sophisticated and require specialized expertise, there are methods that are understandable and applicable by anyone with basic algebra skills and the support of a spreadsheet package. By applying these fundamental methods themselves rather than turning over both the data and the responsibility for analysis and interpretation to an expert, managers will develop a richer understanding and potentially gain better control over their environment. This text is intended to describe these fundamental statistical techniques to managers, data analysts, and students. Statistical analysis of sample data is enhanced by the use of computers. Spreadsheet software is well suited for the methods discussed in this text. Examples in the text detail for the reader how to apply Microsoft Excel.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493168">Click here to view</a><br/> Building organizational capacity for change [electronic resource] : the strategic leader's new mandate / William Q. Judge, Jr. ent://SD_ILS/0/SD_ILS:247736 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Judge, William Q.<br/>Call Number&#160;658.406 22<br/>Publication Date&#160;2011<br/>Summary&#160;Never before have strategic leaders been confronted with so much overwhelming change. The traditional approach taken by the leader or leaders is to direct or control the organization's reaction on a monthly, weekly, or even daily basis. This approach is stressful and overwhelming for executive leaders, makes middle managers feel torn between honoring their senior leaders and listening to the demands of frontline employees, and is alienating for frontline employees. This approach is hardly a prescription for the pursuit of excellence, and does not enable the organization to be sufficiently agile or nimble to cope with the &quot;white water&quot; conditions in which the organization typically finds itself.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493118">Click here to view</a><br/> Business goes virtual [electronic resource] : realizing the value of collaboration, social and virtual strategies / John P. Girard, Cindy Gordon, JoAnn L. Girard. ent://SD_ILS/0/SD_ILS:250807 2024-05-14T03:41:22Z 2024-05-14T03:41:22Z by&#160;Girard, John P., 1961-<br/>Call Number&#160;658 22<br/>Publication Date&#160;2011<br/>Summary&#160;Despite several false starts, the concept of virtual business is finally coming to fruition. A melding of four critical enablers drives this new reality: social technology, visionary leadership, an increasing recognition of the value of a collaboration culture, plus virtual worlds. This so-called TLC+V (technology, leadership, collaboration, and the virtual) of virtual business has suddenly combined to create exciting and uncharted business opportunities waiting to be harnessed. This book examines four virtual business strategies that are showing unprecedented opportunity. The &quot;any place, any time&quot; strategy focuses on providing high quality service 24/7 by ignoring traditional geographic challenges. The &quot;people know best&quot; strategy harnesses the power of everyday people to create value. The &quot;everyone has a stake&quot; strategy considers the stakeholder view of the organization and guides leaders in tapping this vast store of wisdom. Finally, the &quot;real in the virtual world&quot; strategy offers incredible opportunity for real businesses to sell their wares in the virtual world. Throughout the book, we present a collection of best practices derived from our case studies of real virtual business successes.<br/>Format:&#160;Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=493103">Click here to view</a><br/>