Search Results for management - Narrowed by: 1:WAI-SYDSirsiDynix Enterprisehttps://wait.sdp.sirsidynix.net.au/client/en_US/WAILRC/WAILRC/qu$003dmanagement$0026qf$003dLOCATION$002509Shelf$002bLocation$0025091$00253AWAI-SYD$0025091$00253AWAI-SYD$0026ps$003d300$0026st$003dRE?dt=list2024-05-15T12:08:23ZDealing with conflict situations [videorecording] : communicate on the telephone.ent://SD_ILS/0/SD_ILS:1512692024-05-15T12:08:23Z2024-05-15T12:08:23Zby William Angliss Institute<br/>Call Number DVD 647 DEA<br/>Publication Date 2005<br/>Summary Demonstrates some basic skills required when dealing with customers and clients, demonstrating both appropriate and inappropriate behaviour.<br/>Format: Video disc<br/>The modern café / Francisco Migoya ; photography by Ben Fink.ent://SD_ILS/0/SD_ILS:1512482024-05-15T12:08:23Z2024-05-15T12:08:23Zby Migoya, Francisco J.<br/>Call Number 641.5 MIG<br/>Publication Date 2010<br/>Format: Books<br/>