Search Results for management - Narrowed by: Business Studies SirsiDynix Enterprise https://wait.sdp.sirsidynix.net.au/client/en_US/WAILRC/WAILRC/qu$003dmanagement$0026qf$003dSUBJECT$002509Subject$002509Business$002bStudies$002509Business$002bStudies$0026ps$003d300$0026st$003dRE?dt=list 2024-05-14T10:29:25Z Small Business Management : Starting Up [electronic resource] ent://SD_ILS/0/SD_ILS:302491 2024-05-14T10:29:25Z 2024-05-14T10:29:25Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(302491.1)<br/>Summary&#160;Small business is commonly considered to be the &quot;engine room&quot; of the country's economy. Flexible hours and the opportunity to make large profits can make starting your own business appealing; however the reality of owning your own small business will present you with many challenges. This programme investigates what it takes to be a small business owner, including legal implications, product demand and niche markets, making a business profitable and the importance choosing the correct name for your business. With solid market research, an understanding of business principles and a lot of hard work, success may well come your way.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715510/starting-up">ClickView Player</a><br/> Small Business Management : The Business Plan [electronic resource] ent://SD_ILS/0/SD_ILS:302092 2024-05-14T10:29:25Z 2024-05-14T10:29:25Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(302092.1)<br/>Summary&#160;A business plan is one of the most useful management tools the small business owner can use. It maps out what a business needs to do in a systematic and logical way. In this programme we discuss the importance of a well constructed business plan, visiting the three main components; the operations plan, the marketing plan, and the financial plan. Speaking to two successful small business owners, we discuss how they constantly refer to their business plan, and the role it played in their business success. A brilliant overview of this essential business tool.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/3714966/the-business-plan">ClickView Player</a><br/> Insights and Strategies : HR Strategy and Management [electronic resource] ent://SD_ILS/0/SD_ILS:303860 2024-05-14T10:29:25Z 2024-05-14T10:29:25Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(303860.1)<br/>Summary&#160;Human Resource Professional and expert consultant Pete Wallbridge leads viewers through the employee life cycle: from recruitment to exit. Peter covers HR fundamentals, strategy and the HR lifecycle. He explains the employment value proposition, recruitment and position descriptions and the essentials for induction, training and development, and performance management. He covers legislation and compliance, exit from employment and managing change.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/22564707/hr-strategy-and-management">ClickView Player</a><br/> Event Management: Planning, Organising, Leading and Controlling [electronic resource] ent://SD_ILS/0/SD_ILS:302801 2024-05-14T10:29:25Z 2024-05-14T10:29:25Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(302801.1)<br/>Summary&#160;This programme provides a behind-the-scenes look at the staging of a significant series of events from the Eureka 150 held in Ballarat, Australia in 2005. This historic event incorporated activities and entertainment targeted at many groups, with much community involvement. This programme explores the stages of organising a large event, the planning, leading and controlling required, finishing up with the criteria to successfully evaluate an event.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/3716129/event-management-planning-organising-leading-and-controlling">ClickView Player</a><br/> 2 Minutes to Success : Project Management SWOT [electronic resource] ent://SD_ILS/0/SD_ILS:304357 2024-05-14T10:29:25Z 2024-05-14T10:29:25Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(304357.1)<br/>Summary&#160;Project Management SWOT assist project managers and teams to give their projects a better chance of success by implementing a powerful strategic planning technique known as a SWOT analysis. It is especially helpful if you have an objective, a decision or question you want to answer or when your business seeks to gain a competitive advantage over rivals. Once this video is completed you will have learned that a SWOT analysis consists of knowing your project's Strengths, Weaknesses, Opportunities and Threats. This useful tool will help you determine the internal and external factors affecting your project or business and clarify your project's purpose and execution.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/38132108/project-management-swot">ClickView Player</a><br/> Insights and Strategies : Crisis Management Strategy Planning [electronic resource] ent://SD_ILS/0/SD_ILS:303850 2024-05-14T10:29:25Z 2024-05-14T10:29:25Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(303850.1)<br/>Summary&#160;Ross Campbell, RCA Crisis Management teaches viewers the reasons for and how to identify threats and manage serious risk. Ross explains the importance of identifying threats in advance, considering worst case scenarios and choosing a top team to take control in a crisis. He stresses the importance of scenario planning-preparing and rehearsing, and on having a focus communication and message strategy. This video is one of five powerful videos for any business to employ when developing their crisis management strategy: - Achieving Best Practice in Crisis Management - Managing Crises and Brand Damage - The Power of Checklists in Crisis Management - Running an Effective Crisis Simulation<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/22563913/crisis-management-strategy-planning">ClickView Player</a><br/> Insights and Strategies : Career Management and Talent Review [electronic resource] ent://SD_ILS/0/SD_ILS:303840 2024-05-14T10:29:25Z 2024-05-14T10:29:25Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(303840.1)<br/>Summary&#160;Successful HR consultant, Peter Wallbridge gives practical tips for senior managers to plan succession and future roles through the use of a talent review process. Peter explains the talent review process, involving comprehensive information packs, and in-depth discussion and feedback on each individual. Future roles and succession plans are discussed and how to make the process a success.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/22562330/career-management-and-talent-review">ClickView Player</a><br/> Insights and Strategies : Achieving Best Practice in Crisis Management [electronic resource] ent://SD_ILS/0/SD_ILS:303842 2024-05-14T10:29:25Z 2024-05-14T10:29:25Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(303842.1)<br/>Summary&#160;Ross Campbell of RCA Crisis Management shows the powerful lessons that can be learned from an unfolding crisis. Make people the first priority and anticipate a potential domino effect. He tells Eve Ash you must ensure a reliable communications system, include everyone in the plan, make people a priority and be considerate with communication. This video is one of five powerful videos for any business to employ when developing their crisis management strategy: - Crisis Management Strategy Planning - Managing Crises and Brand Damage - The Power of Checklists in Crisis Management - Running an Effective Crisis Simulation<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/22562410/achieving-best-practice-in-crisis-management">ClickView Player</a><br/> Insights and Strategies : The Power of Checklists in Crisis Management [electronic resource] ent://SD_ILS/0/SD_ILS:303885 2024-05-14T10:29:25Z 2024-05-14T10:29:25Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(303885.1)<br/>Summary&#160;Psychologist Eve Ash interviews leading crisis management expert Ross Campbell who explains what is required of effective checklists for before, during and after a crisis. Ross says it is imperative to prepare detailed and strategic checklists before a crisis, to take advice on response message strategy and to ensure accountability and recovery. He advises how to construct a checklist.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/22711109/the-power-of-checklists-in-crisis-management">ClickView Player</a><br/> Insights and Strategies : Managing Bad Press [electronic resource] ent://SD_ILS/0/SD_ILS:303870 2024-05-14T10:29:25Z 2024-05-14T10:29:25Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(303870.1)<br/>Summary&#160;Maria Deveson-Crabbe draws learning from a powerful and tragic case study. Maria dives into the important lessons she learned regarding the management of the press and media, and how to turn it around and use a crisis management strategy.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/22707888/managing-bad-press">ClickView Player</a><br/> Insights and Strategies : Running an Effective Crisis Simulation [electronic resource] ent://SD_ILS/0/SD_ILS:303880 2024-05-14T10:29:25Z 2024-05-14T10:29:25Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(303880.1)<br/>Summary&#160;Psychologist Eve Ash interviews leading crisis management expert Ross Campbell who explains how to create and facilitate crisis scenario training by rehearsing realistic crisis scenarios. Ross Campbell shares his experiences of creating and facilitating crisis scenario training with real interactions, debriefing and learning, and the importance of measuring, communication and culture.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/22709762/running-an-effective-crisis-simulation">ClickView Player</a><br/> Switch on Assertiveness [electronic resource] ent://SD_ILS/0/SD_ILS:303281 2024-05-14T10:29:25Z 2024-05-14T10:29:25Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(303281.1)<br/>Summary&#160;'Switch on Assertiveness' is aimed at helping everyone communicate effectively and assertively, respecting other people's rights and their own rights. This program is ideal for communication and service skills training, as well as bullying and harassment prevention programs. Ideal for induction, team building and management development and is especially targeted at people who are not assertive in learning to stand up for themselves and their rights.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/7309193/switch-on-assertiveness">ClickView Player</a><br/> Insights and Strategies : Managing Crises and Brand Damage [electronic resource] ent://SD_ILS/0/SD_ILS:303905 2024-05-14T10:29:25Z 2024-05-14T10:29:25Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(303905.1)<br/>Summary&#160;Psychologist Eve Ash interviews leading crisis management expert Ross Campbell who explains how crises can get out of control very fast and best practices involve planning and training for worst case scenarios. He explains that often control is lost to government authorities, and crises can lead to business failure. Planning and rehearsing and using a &quot;dark site&quot; can assist in managing a crisis and brand damage.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/22735000/managing-crises-and-brand-damage">ClickView Player</a><br/> 2 Minutes to Success : Motivate a Co-worker [electronic resource] ent://SD_ILS/0/SD_ILS:304384 2024-05-14T10:29:25Z 2024-05-14T10:29:25Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(304384.1)<br/>Summary&#160;Motivate a Co-worker! Despite the plethora of good advice for motivating teams, there is always someone who isn't performing well and/or holding back the others. Peter Quarry, psychology expert, recommends not waiting for management to rectify the issue, but instead engaging those people. Motivate a Co-worker will show you how to motivate co-workers by engaging and responding to them, ascertaining their needs and not excluding them.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/38133023/motivate-a-co-worker">ClickView Player</a><br/> Insights and Strategies : Bullying Even at the Top [electronic resource] ent://SD_ILS/0/SD_ILS:303844 2024-05-14T10:29:25Z 2024-05-14T10:29:25Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(303844.1)<br/>Summary&#160;Sadhana Smiles says, from her experience, that bullying is present at senior management levels and facts provide insight to the truth. She explains the various forms bullying that exist at the top, including undermining, texts, emails and phone calls, and how to foster a &quot;Zero Tolerance&quot; approach to bullying. She discusses how to discuss and respond to bullying, training and documentation, and how facts provide insight and the need to take action.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/22562516/bullying-even-at-the-top">ClickView Player</a><br/> Switch on Caring [electronic resource] ent://SD_ILS/0/SD_ILS:303282 2024-05-14T10:29:25Z 2024-05-14T10:29:25Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(303282.1)<br/>Summary&#160;'Switch on Caring' is aimed at service staff, health care professionals and helpers in a wide range of industries. This excellent programme is ideal for attitudinal, telephone and service training, conflict resolution, and for developing effective communication skills. It can be used for induction, team building, counselling training and management development. Section one is about managing stresses at work, section two gives positive thinking strategies for working long hours with minimal recognition, section three explores ways to manage self and emotions and section four covers skills and actions for overcoming burnout.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/7309215/switch-on-caring">ClickView Player</a><br/> Straight Talking: The Art of Assertiveness [electronic resource] ent://SD_ILS/0/SD_ILS:302544 2024-05-14T10:29:25Z 2024-05-14T10:29:25Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(302544.1)<br/>Summary&#160;With dramatic sequences and subtle humour, techniques of assertiveness are delivered in a powerful, convincing fashion, shown in action in a series of different settings from a management meeting to a one-to-one conversation between colleagues. Particularly suitable for junior management, sales personnel and purchasing staff, this program is highly reassuring for anyone who has doubts about volunteering what they think - even when asked to do so. It also demonstrates why aggressive behaviour doesn't work in the long run and why it's important to establish a negotiating position and stick to it. Featuring John Cleese, Peter Capaldi and Jennifer Saunders.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715584/straight-talking-the-art-of-assertiveness">ClickView Player</a><br/> Data: Ethical Use and Storage [electronic resource] ent://SD_ILS/0/SD_ILS:302364 2024-05-14T10:29:25Z 2024-05-14T10:29:25Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(302364.1)<br/>Summary&#160;More than 800 billion gigabytes of information is used globally every year. This inconceivably large volume of data must all be stored, retrieved, displayed and used. Featuring case studies of national job search website Seek and the development of a standardised data management system for the Australian aviation industry, this programme provides a comprehensive examination of the complex issues surrounding ethical storage and use of data. It discusses critical issues surrounding: data collection and accuracy of data entry, regulations and privacy concerns, the importance of backups, the emerging trend towards cloud computing, transmission and display, and interpretation and use of data.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715342/data-ethical-use-and-storage">ClickView Player</a><br/> Critical Issues in Business: Success and Failure [electronic resource] ent://SD_ILS/0/SD_ILS:302456 2024-05-14T10:29:25Z 2024-05-14T10:29:25Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(302456.1)<br/>Summary&#160;What are the critical issues which decide the success or failure of a business? An ideal resource for senior secondary viewers, this programme reveals the inner-workings of organisations and the factors which influence their operations. Business experts from a range of industries discuss the importance of the business plan, financing and budgeting, management of staff, SWOT and trend analysis, investment in technology, and how to identify competitive advantage in the market. More than just an introduction to business concepts, the programme details 'real world' scenarios and the way in which modern organisations strive to succeed.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715467/critical-issues-in-business-success-and-failure">ClickView Player</a><br/> Insights and Strategies : The Problem of Nightmare Staff [electronic resource] ent://SD_ILS/0/SD_ILS:303889 2024-05-14T10:29:25Z 2024-05-14T10:29:25Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(303889.1)<br/>Summary&#160;Sadhana Smiles explains to Eve Ash how there are a range of strategies for dealing with problem staff. You must understand a person's position and how to reduce emotion and seek input, and there are various strategies for dealing with problem staff. Sadhana provides practical advice on considering your management style, mindset and commitment. She focuses on agreeing on what the problem is and creating an action plan. A performance plan must involve measuring and training, and an exit must be carefully managed with warnings and written evidence.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/22712705/the-problem-of-nightmare-staff">ClickView Player</a><br/> Insights and Strategies : Building Brand and Reputation [electronic resource] ent://SD_ILS/0/SD_ILS:303847 2024-05-14T10:29:25Z 2024-05-14T10:29:25Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(303847.1)<br/>Summary&#160;Maria Deveson-Crabbe is the CEO of Marie Stopes International (MSI) Australia. In the early 1900s, Marie Stopes established a family planning clinic in the UK which today is a global entity seeing more than 6 million clients a year. In this video, Maria Deveson-Crabbe discusses with Eve Ash how her organization built trust through its brand and reputation, knowing that brand and reputation are different. She talks of the importance of brand perception, research and having a crisis management approach when the brand experiences problems.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/22562576/building-brand-and-reputation">ClickView Player</a><br/> SME Case Studies : Unwined: Introducing Hospitality to Retail [electronic resource] ent://SD_ILS/0/SD_ILS:302489 2024-05-14T10:29:25Z 2024-05-14T10:29:25Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(302489.1)<br/>Summary&#160;Mark and Meredith Telfer purchased a franchised retail cleanskin wine outlet. Over the course of nine years they worked the business hard ultimately transforming it into a unique wine bar, complementing the now more up-market wine and boutique beer retail section of their business. Their slogan is 'Come for a glass, leave with a bottle'. This video explores the journey of a small business as it re-invents itself across a decade. It looks at making business decisions, opportunities for growth and sustainability, planning and implementing change to meet customer demands. It presents an excellent case study for learners in courses related to Business Studies, Small Business Management and Hospitality.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715508/unwined-introducing-hospitality-to-retail">ClickView Player</a><br/> Workplace Essentials : Managing Yourself [electronic resource] ent://SD_ILS/0/SD_ILS:302708 2024-05-14T10:29:25Z 2024-05-14T10:29:25Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(302708.1)<br/>Summary&#160;Most people think they are efficient; but unless they know how to manage their time, it's unlikely they will ever be fully effective. Poor time management can also have a knock-on effect on your colleagues and the team you work with. Chapter 1: Prioritising Your Time. To effectively prioritise your time you must prioritise urgent vs important, plan with deadlines and anticipate problems. Chapter 2: Time Management and Interruptions. It is important to learn how to deal with interruptions decisively, act assertively, limit phone time, and see others as a source of support. Chapter 3: Time Management Tips. Some time management tips include cutting the clutter, doing one task at a time and tackling the difficult tasks first, and being conscious of time.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715806/managing-yourself">ClickView Player</a><br/> Business Studies : Teamwork [electronic resource] ent://SD_ILS/0/SD_ILS:302403 2024-05-14T10:29:25Z 2024-05-14T10:29:25Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(302403.1)<br/>Summary&#160;What can be achieved by an effective team is usually considerably greater than what the individuals within that team working separately could achieve. Functional and cohesive teams are often the key to the success of a business or enterprise. This film explores various aspects of teamwork, firstly looking at different types of teams, then a brief coverage of the nine various roles within teams proposed by team management theorist, Meredith Belbin in the 1980s. Conflict within teams and developing effective teams and evaluating their performance are also examined. This resource, featuring two interviewees who offer some fascinating insights, as well as some street interviews, is ideal for students of business and related disciplines at a senior secondary or FE level.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715386/teamwork">ClickView Player</a><br/> Environmental Practices at Work: Office [electronic resource] ent://SD_ILS/0/SD_ILS:302200 2024-05-14T10:29:25Z 2024-05-14T10:29:25Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(302200.1)<br/>Summary&#160;Environmental sustainability is about designing and implementing practices and processes within a workplace that do not waste or exhaust natural resources or cause ecological damage. It not only minimises an organisation's environmental footprint - there is also potential for significant bottom-line gains. This resource focuses on environmental sustainability in an office environment where recent decades have seen major gains made in minimising waste and using resources more efficiently. Areas covered include identifying resources and environmental issues; compliance with regulations; and improving resource efficiency. Two experts offer a range of insightful comments, including a representative from a major regional waste management group, and an industry trainer from Kangan Institute's Centre for Competitive Operations. It is an outstanding resource for senior and post-secondary students in various disciplines who are examining contemporary issues in today's workplace. Interviewees: Gayle Seddon - Barwon Region Waste Management Group; John Ferraro - Kangan Institute<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715092/environmental-practices-at-work-office">ClickView Player</a><br/> Workplace Essentials : Managing Projects and Processes [electronic resource] ent://SD_ILS/0/SD_ILS:302707 2024-05-14T10:29:25Z 2024-05-14T10:29:25Z by&#160;ClickView (Firm)<br/>Call Number&#160;XX(302707.1)<br/>Summary&#160;Bad management skills can be a costly drain on time and money, causing frustration and stress for everyone concerned. Through use of certain techniques, project leaders can learn how to better manage their team, and so meet the project's objectives. Similarly, quality is one of the most important factors in the success of any organisation. It's essential, not optional, and it's something that as customers we all expect from our suppliers. So why is it we often get stuck when we try to deliver total quality to our customers? Chapter 1: Defining a Project. When defining a project you must define the project and team, check you have the necessary skills, and put it on paper. Chapter 2: Planning a Project. To effective plan a project you should write a project plan, allocate resources, set roles and responsibilities, and set milestones. Chapter 3: Implementing a Project. When implementing a project you should keep everyone informed, ensure you don't hide problems, and don't blame - instead correct. Chapter 4: Controlling Quality. To control quality you should define quality, control quality, and communicate quality.<br/>Format:&#160;Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715805/managing-projects-and-processes">ClickView Player</a><br/>