Search Results for management - Narrowed by: Conflict management.

Conflict management [electronic resource] : resolve disagreement at work / Herb Kindler.

2024-05-15T06:44:49Z

by Kindler, Herbert S.
Call Number 658.4053 22
Publication Date 2009
Format: Electronic Resources
Click here to view

Managing differences : a guide to proactive management skills / by Geri McArdle.

2024-05-15T06:44:49Z

by McArdle, Geri E. H.
Call Number 658.4053 MCA
Publication Date 1995
Format: Books

Rethinking classroom management : strategies for prevention, intervention, and problem solving / Patricia Sequeira Belvel.

2024-05-15T06:44:49Z

by Belvel, Patricia Sequeira.
Call Number 371.1024 22
Publication Date 2010
Summary Provides new real-life examples, intervention techniques, and ready-to-use worksheets for addressing potential problems before learning is disrupted and demonstrates ways to foster student leadership in your classroom.
Format: Electronic Resources
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Conflict management for libraries : strategies for a positive, productive workplace / Jack G. Montgomery and Eleanor I. Cook ; with contributions from Pat Wagner and Glenda Hubbard.

2024-05-15T06:44:49Z

by Montgomery, Jack G.
Call Number 023.9 22
Publication Date 2005
Format: Electronic Resources
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How to manage conflict in the organization [electronic resource] / Gregg Lee Carter, Joseph F. Byrnes.

2024-05-15T06:44:49Z

by Carter, Gregg Lee, 1951-
Call Number 658.4053 22
Publication Date 2006
Summary Gain control of tough conflict situations and transform them into a productive force in your organization. How to Manage Conflict in the Organization, Second Edition, equips you with the strategies, tactics and insights you need to gain control of tough conflict situations. Youĺl discover how to spot potential interpersonal conflicts-and defuse them before they flare up. Youĺl understand how, when, where and why to apply the five favored conflict-resolution approaches, and youĺl develop the insight and intuition you need to make them work. This book will give you the skills to transform con.
Format: Electronic Resources
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The truce of the matter [digital videorecording] / producer, Mark Davis ; script, Rolf Bergman, Ian Stagg, Tony Watts.

2024-05-15T06:44:49Z

by O'Brien, Kerry.
Call Number TR DVD 658.3145 TRU
Publication Date 1995 1994
Summary Part 8 of a 13 part series that looks at management issues. Conflict in organisations can be positive or negative. Managers should aim to resolve conflict and develop effective negotiation skills. Shows how to deal with interpersonal conflict in the workplace.
Format: Other

The art of war for security managers : 10 steps to enhancing organizational effectiveness / Scott A. Watson.

2024-05-15T06:44:49Z

by Watson, Scott A.
Call Number 658.4053 22
Publication Date 2007
Summary "The classic book The Art of War by Sun Tzu is often used to illustrate principles that can apply to the management of business environments. The Art of War for Security Managers is the first book to apply the time-honored principles of Sun Tzu's theories of conflict to contemporary organizational security."--Jacket.
Format: Electronic Resources
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No worries [digital videorecording] : how licensees keep the peace / producer Robert Le Tet.

2024-05-15T06:44:49Z

by Le Tet, Robert.
Call Number TR DVD 647.950994 NO
Publication Date 1994
Summary "'No Worries' is a video documentary about keeping the peace in licensed premises. The video features experienced licensees who have successfully 'turned around' very rough and difficult establishments. There is no script-the licensees talk naturally about how they handle difficult situations and how they keep their premises peaceful. Some typical problems, and the techniques that successful licensees use to resolve them, are illustrated in short dramatisations."
Format: Other

Holding the calm : the secret to resolving conflict and defusing tension / Hesha Abrams.

2024-05-15T06:44:49Z

by Abrams, Hesha, author.
Call Number 303.69 23ENG20220328
Publication Date 2022
Summary "In this book, readers will learn how to diffuse conflict by tapping into tools that will help them identify personalized solutions for every problem. Conflict can be destructive. Thousands of years of history have shown that human beings have always struggled to resolve disputes calmly and nonviolently. Now our society has less respect for its institutions and authority figures than ever because most people don't know how to lead out of a conflict stalemate. But, says Hesha Abrams, it doesn't have to be this way. Holding the Calm is the ultimate guide to help mediators of all kinds develop workable, immediate conflict management skills to approach workplace issues, lawsuits, marriage disputes, and everyday arguments. It is chock full of tools and techniques designed to facilitate civilized discussions involving drastically opposing viewpoints. The book's short chapters are written in an easy, accessible format to impart rich skills, anecdotes, and lessons that will arm leaders with the best approaches to conflict. This book teaches readers how to pick the right solution for the right situation-like when to turn lemons into lemonade and when to reach for the tequila and salt. Reading group discussion guide available in book"--
Format: Electronic Resources
http://ezproxy.angliss.edu.au/login?url=http://ezproxy.angliss.edu.au/login?direct=true&scope=site&db=nlebk&AN=3097679

Managing stress and conflict in libraries / Sheila Pantry.

2024-05-15T06:44:49Z

by Pantry, Sheila.
Call Number 023.9 22
Publication Date 2007
Summary "This book defines clearly what should and should not be tolerated in a healthy and safe working environment, and introduces the reporting procedures and communication skills leading to conflict resolution, enabling both employees and managers to consider situations consistently, based on risk assessment previously carried out." "Also included are case studies, a glossary of health and safety terms, and sources of further information, including relevant legislation. This book is essential reading for employees at all levels, and also for managers, team leaders, supervisors, personnel and human resources staff, complaints officers, union officers and anyone else in the information organization who may be called upon to deal with people."--Jacket.
Format: Electronic Resources
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Mediating disputes [digital videorecording].

2024-05-15T06:44:49Z

Call Number TR DVD 658.3145 MED
Publication Date 1992
Summary A step-by-step method for resolving disputes, personality clashes and other conflicts.
Format: Other

Managing conflict at work / Jim Murphy.

2024-05-15T06:44:49Z

by Murphy, Jim, 1944-
Call Number 658.4053 MUR
Publication Date 1994
Format: Books

Dealing with difficult situations : at work and at home / Roberta Cava.

2024-05-15T06:44:49Z

by Cava, Roberta.
Call Number 303.69 CAV
Publication Date 2003
Format: Books

How to resolve conflicts at work / Florence M. Stone.

2024-05-15T06:44:49Z

by Stone, Florence M.
Call Number 658.4053 STO
Publication Date 1999
Format: Books

How to manage conflict : turn all conflicts into win-win outcomes / by Peg Pickering.

2024-05-15T06:44:49Z

by Pickering, Peg.
Call Number 303.69 PIC
Publication Date 2000
Format: Books

From conflict to creativity : how resolving workplace disagreements can inspire innovation and productivity / Sy Landau, Barbara Landau, Daryl Landau.

2024-05-15T06:44:49Z

by Landau, Sy.
Call Number 658.3145 LAN
Publication Date 2001
Format: Books

Handling criticism [digital videorecording] : become an expert in verbal self defence / [produced by] Learning Seed.

2024-05-15T06:44:49Z

by Learning Seed Company.
Call Number TR DVD 153.6 HAN
Publication Date 1993
Summary Four ways of handling criticism are taught: sponging, prompt and paraphrase, instant replay, and the 5-part confront.
Format: Other

Dealing with conflict situations [videorecording] : communicate on the telephone.

2024-05-15T06:44:49Z

by William Angliss Institute
Call Number DVD 647 DEA
Publication Date 2005
Summary Demonstrates some basic skills required when dealing with customers and clients, demonstrating both appropriate and inappropriate behaviour.
Format: Video disc

How to manage conflict : turn all conflicts into win-win outcomes / by Peg Pickering.

2024-05-15T06:44:49Z

by Pickering, Peg.
Call Number 303.69 21
Publication Date 2000
Format: Electronic Resources
Click here to view

How to manage conflict : turn all conflicts into win-win outcomes / by Peg Pickering.

2024-05-15T06:44:49Z

by Pickering, Peg.
Call Number 303.69 21
Publication Date 2000
Format: Electronic Resources
Click here to view

Conflict resolution : mediation tools for everyday worklife / Daniel Dana.

2024-05-15T06:44:49Z

by Dana, Daniel.
Call Number 658.4053 DAN
Publication Date 2001
Format: Books
Table of contents http://www.loc.gov/catdir/toc/mh021/00065383.html Publisher description http://www.loc.gov/catdir/description/mh021/00065383.html

Bullying in the workplace : an occupational hazard / Helene Richards, Sheila Freeman.

2024-05-15T06:44:49Z

by Richards, Helene, 1949-
Call Number 658.3145 RIC
Publication Date 2002
Summary The first Australian book to seriously confront what 1 in 5 people already know from first-hand experience -- that bullying is rife in the workplace. It explores this serious form of psychological confrontation in a practical, comprehensive and easy-to-read manner. Draws on case studies, and provides survival strategies.
Format: Books

Managing conflict in hospitality [videorecording]

2024-05-15T06:44:49Z

by Video Education Australasia.
Call Number TR DVD 647 MAN
Publication Date 2011
Summary "Dissatisfied customers, miscommunication between staff, alcohol affected patrons, personality clashes: conflict is a daily part of working in hospitality. This is why it is so important that we all have finely tuned conflict management skills. This program will equip hospitality workers with the skills and knowledge they need to handle all forms of conflict with openness, honesty and empathy. We find out how to identify potential causes of conflict and act before the situation escalates. We also discover situational techniques to resolve conflict and learn the importance of follow-up such as incident reports and action plans"--Container.
Format: Other
Publisher's web site http://www.VEA.com.au

Resolving conflicts on the job [electronic resource] / Bill Withers and Jerry Wisinski.

2024-05-15T06:44:49Z

by Withers, Bill.
Call Number 658.4053 22
Publication Date 2007
Format: Electronic Resources
Click here to view

The nonviolence handbook : a guide for practical action / Michael N. Nagler.

2024-05-15T06:44:49Z

by Nagler, Michael N.
Call Number 303.61 23
Publication Date 2014
Summary Love Is Stronger Than Hate "Nonviolence is not the recourse of the weak but actually calls for an uncommon kind of strength; it is not a refraining from something but the engaging of a positive force," renowned peace activist Michael Nagler writes. Here he offers a step-by-step guide to creatively using nonviolence to confront any problem and to build change movements capable of restructuring the very bedrock of society. Nagler identifies some specific tactical mistakes made by unsuccessful nonviolent actions such as the Tiananmen Square demonstrations and the Occupy protests and includes stories of successful nonviolent resistance from around the world, including an example from Nazi Germany. And he shows that nonviolence is more than a tactic--it is a way of living that will enrich every area of our lives.
Format: Electronic Resources
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Solving tough problems : an open way of talking, listening, and creating new realities / Adam Kahane.

2024-05-15T06:44:49Z

by Kahane, Adam.
Call Number 303.69 22
Publication Date 2004
Summary Written in a relaxed, persuasive style, this is not a how-to book, but rather a very personal story of the authors progress from a young expert to an effective facilitator of positive change and conflict resolution.
Format: Electronic Resources
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Peace is everybody's business [electronic resource] : a strategy for conflict prevention / Arjun Ray.

2024-05-15T06:44:49Z

by Ray, Arjun, 1944-
Call Number 303.6 23
Publication Date 2012
Summary This study is about conflict prevention, hope and peace for the oppressed and alienated, and the imaginative use of soft-power to win back estranged communities into the social and political mainstream. Past strategies in managing alienated societies have been derived from two extreme ideological positions - imprisoning those who take up arms against the stage, or ultra-liberalism, which is denounced as impractical. The author suggests an alternative strategy to reconcile these two extreme positions.
Format: Electronic Resources
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The conflict resolution toolbox : models & maps for analyzing, diagnosing, and resolving conflict / Gary T. Furlong.

2024-05-15T06:44:49Z

by Furlong, Gary T.
Call Number 303.69 22
Publication Date 2005
Summary In real-life conflict resolution situations, one size does not fit all. Just as a mechanic does not fix every car with the same tool, the conflict resolution practitioner cannot hope to resolve every dispute using the same technique. Practitioners need to be comfortable with a wide variety of tools to diagnose different problems, in vastly different circumstances, with different people, and resolve these conflicts effectively. The Conflict Resolution Toolbox gives you all the tools you need: eight different models for dealing with the many conflict situations you encounter in your practice. Th.
Format: Electronic Resources
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Developing the horizons of the mind : relational and contextual reasoning and the resolution of cognitive conflict / K. Helmut Reich.

2024-05-15T06:44:49Z

by Reich, K. Helmut, 1923- author.
Call Number 153.43 21
Publication Date 2004 2002
Summary "Developing the Horizons of the Mind is the first book on Relational and Contextual Reasoning (RCR), a new theory of the human mind which powerfully addresses key areas of human conflict such as the ideological conflict between nations, the conflict in close relationships, and the conflict between science and religion. K. Helmut Reich provides a clear and accessible introduction to the new RCR way of thinking that encourages people to adopt an inclusive rather than an oppositional approach to conflict and problem-solving. Part one outlines the key aspects of RCR theory and supporting empirical data, and Part two offers examples of its application in the modern world. RCR provides a stimulating and challenging tool to several disciplines, including philosophy, psychology, religious studies and education, and this book will be a valuable resource for cognitive scientists, psychotherapists, theologians, educators and all those involved in conflict resolution."--Publisher's description.
Format: Electronic Resources
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Do-it-yourself conflict resolution for couples : dynamic new ways for couples to heal their own relationships / by Florence Bienenfeld.

2024-05-15T06:44:49Z

by Bienenfeld, Florence.
Call Number 303.69 21
Publication Date 2000
Format: Electronic Resources
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Do-it-yourself conflict resolution for couples : dynamic new ways for couples to heal their own relationships / by Florence Bienenfeld.

2024-05-15T06:44:49Z

by Bienenfeld, Florence.
Call Number 303.69 21
Publication Date 2000
Format: Electronic Resources
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Challenges to peacebuilding : managing spoilers during conflict resolution / edited by Edward Newman and Oliver Richmond.

2024-05-15T06:44:49Z

by Newman, Edward, 1970-
Call Number 327.172 22
Publication Date 2006
Summary Many ceasefires and peace agreements in civil conflict are initially unsuccessful. Some give way to renewed, and often escalating, violence. In other cases, peace processes have become interminably protracted: lengthy and circular negotiations in which concessions are rare. Given the huge material and human costs of a failed peace process, the international community has a strong interest in helping these processes succeed and addressing threats to their implementation. Challenges to Peacebuilding approaches this problem by focussing on 'spoilers': groups and tactics that actively seek to obstruct or undermine conflict settlement through a variety of means, including terrorism and violence. It considers why spoilers and spoiling behaviour emerge and how they can be addressed, drawing upon experience from Northern Ireland, the Basque region, Bosnia, Colombia, Israel-Palestine, Cyprus, the Caucasus and Kashmir. This volume takes a 'critical' approach to the concept of spoiling and considers a broad range of actors as potential spoilers: not only rebel groups and insurgents, but also diasporas, governments, and other entities. It also demonstrates that ill-conceived or imposed peace processes can themselves sow the seeds of spoiling.
Format: Electronic Resources
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Natural conflict resolution / edited by Filippo Aureli and Frans B.M. de Waal.

2024-05-15T06:44:49Z

by Aureli, Filippo, 1962-
Call Number 303.69 22
Publication Date 2000
Summary Annotation Aggression and competition are customarily presented as the natural state of affairs in both human society and the animal kingdom. Yet, as this book shows, our species relies heavily on cooperation for survival as do many others & mdash;from wolves and dolphins to monkeys and apes. A distinguished group of fifty-two authors, including many of the world's leading experts on human and animal behavior, review evidence from multiple disciplines on natural conflict resolution, making the case that reconciliation and compromise are as much a part of our heritage as is waging war. Chimpanzees kiss and embrace after a fight. Children will appeal to fairness when fighting over a toy. Spotted hyenas, usually thought to be a particularly aggressive species, use reconciliation to restore damaged relationships. As these studies show, there are sound evolutionary reasons for these peacekeeping tendencies. This book also addresses the cultural, ecological, cognitive, emotional, and moral perspectives of conflict resolution.
Format: Electronic Resources
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A survival guide for working with humans : dealing with whiners, back-stabbers, know-it-alls, and other difficult people / Gini Graham Scott.

2024-05-15T06:44:49Z

by Scott, Gini Graham.
Call Number 650.13 22
Publication Date 2004
Format: Electronic Resources
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Rethinking violence [electronic resource] : states and non-state actors in conflict / Erica Chenoweth and Adria Lawrence, editors.

2024-05-15T06:44:49Z

by Chenoweth, Erica, 1980-
Call Number 303.6 22
Publication Date 2010
Summary Although major wars between sovereign states have become rare contemporary world politics has been rife with internal conflict, ethnic cleansing, and violence against civilians. This book asks how, why, and when states and non-state actors use violence against one another.
Format: Electronic Resources
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Dealing with difficult customers [digital videorecording].

2024-05-15T06:44:49Z

by Video Education Australasia.
Call Number TR DVD 658.3145 DEA
Publication Date 2004
Summary Explains how to deal with difficult customers. Various role plays are included and interviews with professionals in the customer service industry.
Format: Other

Conflict resolution techniques [digital videorecording]

2024-05-15T06:44:49Z

Call Number TR DVD 658.3145 CON
Publication Date 2002
Summary Youth (and adults) face interpersonal conflicts on a regular basis; it's a part of our human existence. The resolution steps captured in this presentation are easy to apply to most school/work/ family situations.
Format: Other

The manager's pocket guide to dealing with conflict [electronic resource] / by Lois B. Hart.

2024-05-15T06:44:49Z

by Hart, Lois Borland.
Call Number 303.69 22
Publication Date 1999
Summary Conflict causes stress, low morale, and decreased productivity. This pocket guide is for leaders who want to learn skills that will prevent and resolve conflicts and ensure a better working environment. Readers will learn how to recognize patterns of conflict, identify causes of conflict, prevent conflicts from developing (and escalating), and apply conflict resolution techniques. By mastering these skills managers will be able to better serve their employees, helping them to navigate through interpersonal conflicts and maintain workplace productivity.
Format: Electronic Resources
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Getting to resolution [electronic resource] : turning conflict into collaboration / Stewart Levine.

2024-05-15T06:44:49Z

by Levine, Stewart.
Call Number 347.739 22
Publication Date 2009
Summary This thoroughly revised and updated work offers new principles and new tools to show how to get to real, lasting resolution of personal, business, organizational, or community conflict.
Format: Electronic Resources
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Storied conflict talk [electronic resource] : narrative construction in mediation / Katherine A. Stewart, Madeline M. Maxwell.

2024-05-15T06:44:49Z

by Stewart, Katherine A.
Call Number 303.69014 22
Publication Date 2010
Summary "Narrative analyses routinely investigate autobiographical and interview data. This book examines narratives-in-interaction co-constructed by participants in formal mediation sessions, by asking how many of the five cases in the videotaped data display the adversarial narrative pattern pervasive within the interpersonal conflict literature, and secondly what other narrative patterns may be present, and how do they work? Focusing simultaneously at the utterance level and the macro-levels present within the larger dispute context, this book reveals situated communicative practives by which interlocutors interactively construct, resist, reproduce, and intertextually transform adversarial narratives to produce outcomes consonant with their underlying interests. In constrast to the dramaturgical model traditionally used in narrative research, this book illuminates the emergent, microgenetic character of narrative development."--Jacket.
Format: Electronic Resources
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Face it : recognizing and conquering the hidden fear that drives all conflict at work / Art Horn.

2024-05-15T06:44:49Z

by Horn, Art, 1954-
Call Number 650.13 22
Publication Date 2004
Summary Conquer fear--before it overwhelms your workplace. Worriers, controllers, attention-seekers, victims--these are all typical profiles of professionals who let different types of fear keep them from achieving professional success. Also, fear is the root of conflict, which can undermine the productivity of teams and entire organizations. This book identifies several basic behavioral profiles, and helps readers assess their own behaviors as well as those of coworkers. It explains how the behaviors develop, and offers practical techniques for replacing fear and mistrust with mutual respect and rebuilding the sense of shared commitment to common goals.--From publisher description.
Format: Electronic Resources
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Why not kill them all? [electronic resource] : the logic and prevention of mass political murder / Daniel Chirot and Clark McCauley.

2024-05-15T06:44:49Z

by Chirot, Daniel.
Call Number 304.663 22
Publication Date 2010 2006
Summary "Cowritten by historical sociologist Daniel Chirot and psychologist Clark McCauley, the book goes beyond exploring the motives that have provided the psychological underpinnings for genocidal killings. It offers a historical and comparative context that adds up to a causal taxonomy of genocidal events. Rather than suggesting that such horrors are the product of abnormal or criminal minds, the authors emphasize the normality of these horrors: killing by category has occurred on every continent and in every century. But genocide is much less common than the imbalance of power that makes it possible. Throughout history human societies have developed techniques aimed at limiting intergroup violence. Incorporating ethnographic, historical, and current political evidence, this book examines the mechanisms of constraint that human societies have employed to temper partisan passions and reduce carnage."--Jacket.
Format: Electronic Resources
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Theorizing the standoff : contingency in action / Robin Wagner-Pacifici.

2024-05-15T06:44:49Z

by Wagner-Pacifici, Robin Erica.
Call Number 303.6 21
Publication Date 2000
Summary This book combines original theoretical analysis with real life case studies to examine the nature of the standoff. The author explores the archetypal patterns of human action and cognition that move us into and out of these highly charged situations and seeks to theorize the contingency of all such moments.
Format: Electronic Resources
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A survival guide for working with bad bosses : dealing with bullies, idiots, back-stabbers, and other managers from hell / Gini Graham Scott.

2024-05-15T06:44:49Z

by Scott, Gini Graham.
Call Number 650.13 22
Publication Date 2006
Summary The sad fact is that the majority of people in the workforce have a less than perfect relationship with their supervisor and many of them consider themselves to be working for "a bad boss". But what can they do about it, short of leaving their job? "A Survival Guide for Working with Bad Bosses" gives readers all the guidance they so desperately need not just to survive, but thrive while reporting to someone incompetent, mean, unethical, or even worse.
Format: Electronic Resources
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Managing Risk in Communication Encounters [electronic resource] : Strategies for the Workplace.

2024-05-15T06:44:49Z

by Waldron, Dr. Vincent R.
Call Number 650.13
Publication Date 2010
Summary This book focuses on the types of risky interactions that threaten identities, relationships, and sometimes careers, including voicing dissent, repairing broken relationships, managing privacy, responding to harassment, offering criticism, and communicating emotion. Each chapter is grounded in real-life organizational scenarios, includes recent research, applies a standard theoretical framework, and illustrates a full range of communicative tactics and discourse practices. Throughout the book, authors Vincent R. Waldron and Jeffrey W. Kassing provide examples to spur thinking, raise questions.
Format: Electronic Resources
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International political earthquakes [electronic resource] / Michael Brecher ; with valuable contributions by Philip B.K. Potter (Part A) and Anne-Marie Durocher (Part B).

2024-05-15T06:44:49Z

by Brecher, Michael.
Call Number 303.6 22
Publication Date 2008
Format: Electronic Resources
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Dealing with difficult people / Christina Osborne.

2024-05-15T06:44:49Z

by Osborne, Christina.
Call Number 658.3145 OSB
Publication Date 2002
Format: Books

Dangerous thresholds [electronic resource] : managing escalation in the 21st century / Forrest E. Morgan [and others].

2024-05-15T06:44:49Z

by Morgan, Forrest E.
Call Number 355.02 22
Publication Date 2008
Summary "Escalation is a natural tendency in any form of human competition. When such competition entails military confrontation or war, the pressure to escalate can become intense due to the potential cost of losing contests of deadly force. Cold War-era thinking about escalation focused on the dynamics of bipolar, superpower confrontation and strategies to control it. Today's security environment, however, demands that the United States be prepared for a host of escalatory threats involving not only longstanding nuclear powers, but also new, lesser nuclear powers and irregular adversaries, such as insurgent groups and terrorists. This examination of escalation dynamics and approaches to escalation management draws on historical examples from World War I to the struggle against global jihad. It reveals that, to manage the risks of escalatory chain reactions in future conflicts, military and political leaders will need to understand and dampen the mechanisms of deliberate, accidental, and inadvertent escalation. Informing the analysis are the results of two modified Delphi exercises, which focused on a potential conflict between China and the United States over Taiwan and a potential conflict between states and nonstate actors in the event of a collapse of Pakistan's government."--Jacket.
Format: Electronic Resources
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The steps to war [electronic resource] : an empirical study / Paul D. Senese and John A. Vasquez.

2024-05-15T06:44:49Z

by Senese, Paul Domenic.
Call Number 355.027 22
Publication Date 2008
Format: Electronic Resources
Click here to view

International law, conflict and development [electronic resource] : the emergence of a holistic approach in international affairs / by Walter Kalin ... [et.at.].

2024-05-15T06:44:49Z

by Kälin, Walter.
Call Number 327.172 22
Publication Date 2010
Format: Electronic Resources
Click here to view

The mediation dilemma [electronic resource] / Kyle Beardsley.

2024-05-15T06:44:49Z

by Beardsley, Kyle, 1979-
Call Number 327.17 23
Publication Date 2011
Format: Electronic Resources
Click here to view

Conflict prevention : path to peace or grand illusion? / edited by David Carment and Albrecht Schnabel.

2024-05-15T06:44:49Z

by Carment, David, 1959-
Call Number 341.523 22
Publication Date 2003
Summary This publication evaluates the institutional record on conflict prevention, identifies current trends in conflict prevention practice and makes recommendations on improving organizational capacity. It brings together a diverse group of individuals involved in conflict prevention activities.
Format: Electronic Resources
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From civil strife to civil society : civil and military responsibilities in disrupted states / edited by William Maley, Charles Sampford, and Ramesh Thakur.

2024-05-15T06:44:49Z

by Maley, William, 1957-
Call Number 341.5 22
Publication Date 2003
Summary Offers an examination of the dimensions of state disruption and the roles of the international community in responding to it, looks at military doctrine for dealing with disorder and humanitarian emergencies, and examines mechanisms for ending violence and delivering justice.
Format: Electronic Resources
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Bully blocking at work : a self-help guide for employees and managers / Evelyn M. Field.

2024-05-15T06:44:49Z

by Field, Evelyn.
Call Number 331.133 FIE
Publication Date 2010
Summary No one goes to work to be humiliated, abused, ostracised, subjected to rumours, or assaulted. Yet this is the reality of a working day for more than one in six workers. This book is a self-help guide for readers to understand and confront bullying within their workplace.
Format: Books

Preventive diplomacy at the UN / Bertrand G. Ramcharan ; foreword by Leon Gordenker.

2024-05-15T06:44:49Z

by Ramcharan, B. G.
Call Number 341.52 22
Publication Date 2008
Summary The concept, practice, and achievements of preventive diplomacy at the UN.
Format: Electronic Resources
Click here to view

An anatomy of everyday arguments : conflict and change through insight / Marnie Jull.

2024-05-15T06:44:49Z

by Jull, Marnie, author.
Call Number 303.6 23
Publication Date 2022
Summary "Interpersonal arguments carry the potential for defensiveness and hostility, making them enormously distressing and difficult to understand. An Anatomy of Everyday Arguments examines the structure and dynamics of conflict to find new ways forward. Marnie Jull analyzes four personal stories through the lens of the Insight approach, an innovative way to decipher and reshape the direction of everyday conflicts that draws from the theories of Bernard Lonergan. Jull dissects arguments that range from a quarrel about chores to a high-stakes organizational impasse, exploring the internal process of decision-making that shapes conflict behaviour within complex social contexts. Without dismissing the importance of responsible conflict, the Insight approach encourages people in the heat of an argument to engage less rashly with threat. Jull's entertaining storytelling and meticulous analysis integrate findings from sociology, conflict resolution, interpersonal communication, psychology, facilitation, ethnography, anthropology, and qualitative research methodology. At a time of increasingly polarized global debate, the Insight approach lays the groundwork for new possibilities to emerge. An innovative work, An Anatomy of Everyday Arguments brings new theoretical work on conflict and change to life and demonstrates its practical applications."--
Format: Electronic Resources
http://ezproxy.angliss.edu.au/login?url=http://ezproxy.angliss.edu.au/login?direct=true&scope=site&db=nlebk&AN=3030923

UN ideas that changed the world [electronic resource] / Richard Jolly, Louis Emmerij, and Thomas G. Weiss ; foreword by Kofi A. Annan.

2024-05-15T06:44:49Z

by Jolly, Richard.
Call Number 341.231 22
Publication Date 2009
Summary Ideas and concepts have been a driving force in human progress, and they may be the most important legacy of the United Nations. UN ideas have set past, present, and future international agendas in many global economic and social arenas and have also led to initiatives and actions that have improved the quality of human life. This capstone volume draws upon findings of the other 14 books in the acclaimed United Nations Intellectual History Project Series. The authors not only assess the development and im.
Format: Electronic Resources
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The art of military coercion : why the west's military superiority scarcely matters / Rob de Wijk.

2024-05-15T06:44:49Z

by Wijk, Rob de, 1954- author.
Call Number 355.02 22
Publication Date 2014
Summary The United States spends more on its military than the rest of the world combined. And Western nations in general spend far more than developing nations around the globe. Yet when Western nations have found themselves in conflicts in recent decades, their performance has been mixed at best. In his fully updated new edition of 'The Art of Military Coercion', Rob de Wijk presents a theory on the use of force. He argues that the key is a failure to use force decisively, to properly understand the dynamics of conflict and balance means and ends. Without that ability, superiority of dollars, numbers, and weaponry won't necessarily translate to victory.
Format: Electronic Resources
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Crisis and escalation in cyberspace / Martin C. Libicki.

2024-05-15T06:44:49Z

by Libicki, Martin C.
Call Number 358.4141 23
Publication Date 2012
Summary "The chances are growing that the United States will find itself in a crisis in cyberspace, with the escalation of tensions associated with a major cyberattack, suspicions that one has taken place, or fears that it might do so soon. The genesis for this work was the broader issue of how the Air Force should integrate kinetic and nonkinetic operations. Central to this process was careful consideration of how escalation options and risks should be treated, which, in turn, demanded a broader consideration across the entire crisis-management spectrum. Such crises can be managed by taking steps to reduce the incentives for other states to step into crisis, by controlling the narrative, understanding the stability parameters of the crises, and trying to manage escalation if conflicts arise from crises."--Page 4 of cover.
Format: Electronic Resources
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A Zionist among Palestinians / Hillel Bardin ; foreword by Mubarak Awad and Edward (Edy) Kaufman.

2024-05-15T06:44:49Z

by Bardin, Hillel.
Call Number 956.94054 23
Publication Date 2012
Summary A Zionist among Palestinians offers the perspective of an ordinary Israeli citizen who became concerned about the Israeli military's treatment of Palestinians and was moved to work for peace. Hillel Bardin, a confirmed Zionist, was a reservist in the Israeli army during the first intifada when he met Palestinians arrested by his unit. He learned that they supported peace with Israel and the then-taboo proposal for a two-state solution, and that they understood the intifada as a struggle to achieve these goals. Bardin began to organize dialogues between Arabs and Israelis in West Bank villages.
Format: Electronic Resources
http://ezproxy.angliss.edu.au/login?direct=true&scope=site&db=nlebk&AN=462806

A Real-World Guide to Restorative Justice in Schools : Practical Philosophy, Useful Tools, and True Stories.

2024-05-15T06:44:49Z

by Bradford, Nicholas.
Call Number 364.68 23
Publication Date 2021
Summary This book is designed to help you navigate the unique challenges andjoys of building and maintaining a healthy restorative ecosystem in your school. It is full of real-world guidance from RJ trainers, facilitators, and educators working around the country to bring about change. Traditional methods of discipline are commonly found to be ineffective, and this book shows how restorative justice and practices can provide a powerful alternative, vastly improving relationships and positive academic outcomes. Each chapter is packed with expertise on everything from carrying out the stages of a restorative circle to understanding the importance of conflict. The authors pull no punches in showing that this work is not always easy, but their passion for restorative justice shones out of every page, demonstrating just how valuable this approach can be in bringing the absolute best our of your students and school.
Format: Electronic Resources
http://ezproxy.angliss.edu.au/login?url=http://ezproxy.angliss.edu.au/login?direct=true&scope=site&db=nlebk&AN=2890702

Violence after war : explaining instability in post-conflict states / Michael J. Boyle.

2024-05-15T06:44:49Z

by Boyle, Michael J., 1976- author.
Call Number 303.6 23
Publication Date 2014
Summary "The end of one war is frequently the beginning of another because the cessation of conflict produces two new challenges: a contest between the winners and losers over the terms of peace, and a battle within the winning party over the spoils of war. As the victors and the vanquished struggle to establish a new political order, incidents of low-level violence frequently occur and can escalate into an unstable peace or renewed conflict. Michael J. Boyle evaluates the dynamics of post-conflict violence and their consequences in Violence after War. In this systematic comparative study, Boyle analyzes a cross-national dataset of violent acts from 52 post-conflict states and examines, in depth, violence patterns from five recent post-conflict states: Bosnia, Rwanda, Kosovo, East Timor, and Iraq. In each of the case studies, Boyle traces multiple pathways through which violence emerges in post-conflict states and highlights how the fragmentation of combatants, especially rebel groups, produces unexpected and sometimes surprising shifts in the nature, type, and targets of attack. His case studies are based on unpublished data on violent crime, including some from fieldwork in Kosovo, East Timor, and Bosnia, and a thorough review of narrative and witness accounts of the attacks. The case study of Iraq comes from data that Boyle obtained directly from U.S. Central Command, published here for the first time."--Publisher's description.
Format: Electronic Resources
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Liberating Kosovo : coercive diplomacy and U.S. intervention / David L. Phillips.

2024-05-15T06:44:49Z

by Phillips, David L. (David Lawrence), 1959-
Call Number 949.710315 23
Publication Date 2012
Summary A compelling account of the diplomatic and military actions that led to Kosovo's independence and their implications for future U.S. and UN interventions.
Format: Electronic Resources
http://ezproxy.angliss.edu.au/login?direct=true&scope=site&db=nlebk&AN=472622