Search Results for management - Narrowed by: Hotel front desk personnel.SirsiDynix Enterprisehttps://wait.sdp.sirsidynix.net.au/client/en_US/WAILRC/WAILRC/qu$003dmanagement$0026qf$003dSUBJECT$002509Subject$002509Hotel$002bfront$002bdesk$002bpersonnel.$002509Hotel$002bfront$002bdesk$002bpersonnel.$0026ps$003d300$0026st$003dRE?dt=list2024-05-14T06:55:50ZFront Desk Management [electronic resource].ent://SD_ILS/0/SD_ILS:1581232024-05-14T06:55:50Z2024-05-14T06:55:50Zby Perry, Lewis.<br/>Call Number XX(158123.1)<br/>Publication Date 2008<br/>Format: Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=3011023">Click here to view book</a><br/>Front Desk Management 2 [electronic resource].ent://SD_ILS/0/SD_ILS:1559322024-05-14T06:55:50Z2024-05-14T06:55:50Zby Perry, Lewis.<br/>Call Number XX(155932.1)<br/>Publication Date 2008<br/>Format: Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=3010949">Click here to view book</a><br/>Front office management and operations / Linsley T. DeVeau ... [et al.].ent://SD_ILS/0/SD_ILS:226412024-05-14T06:55:50Z2024-05-14T06:55:50Zby DeVeau, Linsley T., 1951-<br/>Call Number 647.94068 FRO<br/>Publication Date 1996<br/>Format: Books<br/>Case studies in rooms operations and management / Jeremy Huyton, Sue Baker.ent://SD_ILS/0/SD_ILS:151882024-05-14T06:55:50Z2024-05-14T06:55:50Zby Huyton, Jeremy, 1946-<br/>Call Number 647.94 HUY<br/>Publication Date 2001<br/>Format: Books<br/>Front office operations [digital videorecording] : receive & process reservations.ent://SD_ILS/0/SD_ILS:222962024-05-14T06:55:50Z2024-05-14T06:55:50Zby William Angliss Institute of TAFE.<br/>Call Number DVD 647.940068 FRO<br/>Publication Date 2005<br/>Summary This program covers topics such as taking and maintaining reservations, guaranteed and non-guaranteed reservations, changing and cancelling reservations, product knowledge, selling and up-selling, potential reservations problems, handling complaints and more.<br/>Format: Other<br/>CTH Front Office Operations [electronic resource].ent://SD_ILS/0/SD_ILS:322172024-05-14T06:55:50Z2024-05-14T06:55:50ZCall Number 647.94068 CTH<br/>Publication Date 2010<br/>Summary The Front Office Operations syllabus introduces you to the systems and procedures required for Front Office Operations. It provides an overview of the functions and supervisory aspects of the front office department. You will develop knowledge and skills in departmental procedures as well as understanding the key legislation. The syllabus includes key areas such as reservations procedures, check in and check out procedures, guest accounting and yield management reports, security and safety issues and guest services and communications.The Study Guide, which has been reviewed and endorsed by CTH<br/>Format: Books<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=837666">Click here to view book</a><br/>Principles of hotel front office operations / Sue Baker, Pam Bradley and Jeremy Huyton.ent://SD_ILS/0/SD_ILS:157412024-05-14T06:55:50Z2024-05-14T06:55:50Zby Baker, Sue, 1952-<br/>Call Number 647.94068 BAK<br/>Publication Date 2000<br/>Format: Books<br/>Principles of hotel front office operations / Sue Baker, Pam Bradley & Jeremy Huyton.ent://SD_ILS/0/SD_ILS:117952024-05-14T06:55:50Z2024-05-14T06:55:50Zby Baker, Sue, 1952-<br/>Call Number 647.94068 BAK<br/>Publication Date 1998<br/>Format: Books<br/>Principles of hotel front office operations / Sue Baker, Pam Bradley & Jeremy Huytonent://SD_ILS/0/SD_ILS:93142024-05-14T06:55:50Z2024-05-14T06:55:50Zby Baker, Sue, 1952-<br/>Call Number 647.94068 BAK<br/>Publication Date 1996<br/>Format: Books<br/>