Search Results for management - Narrowed by: Human Resources

Leadership and Management : Developing People [electronic resource]

2024-05-15T12:34:03Z

by ClickView (Firm)
Call Number XX(304730.1)
Summary Recognising talent, nurturing that talent and planning for succession are just some of the points covered in this film.
Format: Other
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Leadership and Management : Managing Absence [electronic resource]

2024-05-15T12:34:03Z

by ClickView (Firm)
Call Number XX(304734.1)
Summary Being sympathetic not suspicious and creating a culture of honesty and openess will help you in managing absences...here's why.
Format: Other
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People at Origin Energy: A HRM Case Study [electronic resource]

2024-05-15T12:34:03Z

by ClickView (Firm)
Call Number XX(302520.1)
Summary This programme examines the practices and processes of the human resource management function in large-scale organisations in Australia.
Format: Other
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Cutting Edge Communication : Defusing Anger [electronic resource]

2024-05-15T12:34:03Z

by ClickView (Firm)
Call Number XX(302421.1)
Summary Anger can erupt from anyone at any time and having strategies in place to control and manage that anger is very important. Marcus runs a training session to help staff manager anger, and invites Serena as the anger management expert, which makes Carol angry. Marcus uses a toy crocodile and some boxing kangaroos to get the messages across, but when Michael and Sam are asked to demonstrate their anger management skills the role-play escalates into an embarrassing situation.
Format: Other
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The Ageing Workforce [electronic resource]

2024-05-15T12:34:03Z

by ClickView (Firm)
Call Number XX(302523.1)
Summary Fewer young people coming into the workforce has serious implications for employers, business owners and management. Coupled with this, there is a hidden and under-utilised pool of workers aged over 45. This programme provides insights into the changing age demographic in the workforce and considers the benefits that older workers bring to organisations. The programme and workbook enables users to explore the characteristics of an ageing workforce, dispel some of the myths that exist, and to identify a range of strategies that might be implemented to harness the power of the current and future workforce. This will in turn assist organisations to become more sustainable and service industries to remain viable.
Format: Other
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2 Minutes to Success : Call out Inappropriate Behaviour [electronic resource]

2024-05-15T12:34:03Z

by ClickView (Firm)
Call Number XX(304374.1)
Summary Call Out Inappropriate Behaviour is a video that raises awareness of a range of inappropriate behaviours that remarkably some people still think they can get away, for example being rude or harassing another person. In this video, psychology expert Peter Quarry offers invaluable tips for calling out inappropriate behaviour. Call Out Inappropriate Behaviour is a video to encourage teams set up ground rules and help those who witness or experience inappropriate behaviour and comments, to call it out so it stops. Learn the skills to approach and discuss the inappropriate behaviour in a non-threatening way. Learn to seek management help and never leave the issue unresolved.
Format: Other
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Cutting Edge Communication : Handling Tricky Appraisals [electronic resource]

2024-05-15T12:34:03Z

by ClickView (Firm)
Call Number XX(302570.1)
Summary Performance appraisals can be difficult if one party expects a result far different to their actual appraisal. In this episode Carol expects to be showered in praise at her forthcoming appraisal with Marcus, but is shocked to find Serena will be sitting in. When they question Carol's extremely high self-assessment, she becomes defensive and angry, especially when Marcus announces no bonus and a pay cut! But will management also be taking cuts? Carol must get back on her horse. In addition we cover the learning outcomes of preparing for what to expect, discuss ways to improve, reward achievements as agreed and remain calm and focus on the goals.
Format: Other
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The Value of Mentoring [electronic resource]

2024-05-15T12:34:03Z

by ClickView (Firm)
Call Number XX(302524.1)
Summary Mentoring programs are undoubtedly a hot topic - if not being implemented in every workplace, they are certainly widely discussed and considered. Produced in Melbourne, this programme from Training Point demonstrates the value of effective workplace mentoring. Amidst issues with bumbling employees, fluctuating staff commitment, anger management and a surreal encounter with a tow truck owner, John Andrews, co-founder and MD of marketing firm Andrews and Andrews, implements a mentoring program at the company. Andrews teams two young and relatively inexperienced employees - Tess and David - with two longer-serving staff members - Bernadette and Ben. The results vary dramatically! In this programme, the aims and benefits of a mentoring programme are explored. Effective and ineffective strategies are examined, laying the groundwork for further discussion regarding the value of mentoring programmes, their objectives and the most appropriate means of implementing them to maximise benefits. This programme is an ideal resource for any organisation considering or evaluating a workplace mentoring programme.
Format: Other
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Human Resource Function [electronic resource]

2024-05-15T12:34:03Z

by ClickView (Firm)
Call Number XX(302498.1)
Summary People are the most important asset in any organisation. Many small, medium and large enterprises manage their most important asset by having a dedicated Human Resources Manager, and if sufficiently large, an HR department. HR departments fulfill a critical function in the daily operations of organisations. This programme examines the HR function, covering the importance of HR management and the employment cycle including planning for needs and recruiting staff, maintenance and renewal of employees, and terminating staff. It concludes with a look at how employee relations impact on an organisation. Throughout the programme, two top level HR managers - Karen Harris from Shell Australia and New Zealand and Andrew Keen from Intrepid Travel - provide an insight into the operations of the HR departments in their respective companies, and how the HR function is critical to their success. This programme provides a wealth of information and an insight into human resources in the 'real world'. It is an ideal learning resource for senior level students of commerce-based areas of study, especially Business Management and Economics.
Format: Other
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Can You Spare a Moment? - Counselling Skills [electronic resource]

2024-05-15T12:34:03Z

by ClickView (Firm)
Call Number XX(302588.1)
Summary With the increased stresses that result from fierce market competition, an intense pace of work, commuting and the ongoing demands of home life, it's no surprise that companies are looking ever more seriously at the ways in which they can support their staff. Today, people are more concerned about how they can achieve a healthy work/life balance rather than being macho about their workload. It's within this context that forward-thinking managers need to develop their counselling skills. All managers will face the issue of dealing with staff whose personal problems are affecting their work and they need the know-how and sensitivity to address such situations. The programme reinforces key messages to aid even the most inexperienced managers, team leaders or personnel staff. With key sections ideal for supporting role-plays, this program will also complement any interview skills or management course. Featuring John Cleese, Angus Barnett, Lorraine Brunning, Ricky Gervais and Jaye Griffiths.
Format: Other
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You'll Soon Get the Hang of It [electronic resource]

2024-05-15T12:34:03Z

by ClickView (Firm)
Call Number XX(302529.1)
Summary This highly watchable, programme on the techniques of one-to-one training is written and presented by Hugh Laurie. It looks at both the theory and practice of training in a typically humorous and memorable fashion. Introducing a variety of scenarios - in a warehouse, an office, a hotel and even a dentist's surgery - it explains how important it is for managers and team leaders to have the skills to teach people in their care, and demonstrates the psychology of why people want to learn and how to help them. The programme looks at training preparation, content and developing an understanding of the trainee. The lessons show how to put the training into context, break the process into digestible chunks, and ensure that the trainee practises at every step. This is followed by a demonstration of the importance of praise, encouragement and review. As Hugh Laurie points out: "It's human nature to want to learn; the desire is already there. A trainer's job is to give it a nudge every now and then." Anyone with management responsibilities will benefit from these well-structured teaching lessons and visual examples.
Format: Other
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Giving Feedback: Emotional Intelligence in Action [electronic resource]

2024-05-15T12:34:03Z

by ClickView (Firm)
Call Number XX(302401.1)
Summary Giving feedback is something we do day-in, day-out, with our teams and with our peers. It may be informal coaching; it may be a formal performance review. We may even give feedback unconsciously through our body language and other signals. But however we communicate it, feedback is fundamental to what managers, team leaders and colleagues do. Developing feedback skills through a more emotionally competent approach can make an enormous difference to management skills and abilities. Emotional intelligence is the basis for an effective approach. To be emotionally intelligent at work, consistently, is hard. But it's not a skill that we're either given, or denied, at birth! Anyone can develop their behaviour to become more emotionally intelligent. Emotional intelligence does deliver results. Understanding and applying emotional intelligence can provide an important competitive edge. It's one of the key ways in which you can help the people you work with to improve their abilities in giving feedback. This outstanding programme clearly identifies the best approaches to take when giving feedback to others, and shows how to establish relationships to fire-up, support and maintain learning. It is an invaluable resource for either group training or self-study.
Format: Other
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