Search Results for management - Narrowed by: Tourism -- Personnel management.SirsiDynix Enterprisehttps://wait.sdp.sirsidynix.net.au/client/en_US/WAILRC/WAILRC/qu$003dmanagement$0026qf$003dSUBJECT$002509Subject$002509Tourism$002b--$002bPersonnel$002bmanagement.$002509Tourism$002b--$002bPersonnel$002bmanagement.$0026ps$003d300$0026st$003dRE?dt=list2024-05-15T00:19:13ZTalent management in hospitality and tourism / edited by Susan Horner.ent://SD_ILS/0/SD_ILS:2746372024-05-15T00:19:13Z2024-05-15T00:19:13Zby Horner, Susan, editor.<br/>Call Number 647.940683 TAL<br/>Publication Date 2017<br/>Format: Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4531616">Click here to view book</a><br/>Human resource management for the hospitality and tourism industries / Dennis Nickson.ent://SD_ILS/0/SD_ILS:240972024-05-15T00:19:13Z2024-05-15T00:19:13Zby Nickson, Dennis.<br/>Call Number 338.47910683 NIC<br/>Publication Date 2007<br/>Format: Books<br/>Human resource management for the hospitality and tourism industries / Dennis Nickson.ent://SD_ILS/0/SD_ILS:319202024-05-15T00:19:13Z2024-05-15T00:19:13Zby Nickson, Dennis.<br/>Call Number 647.940683 NIC<br/>Publication Date 2007<br/>Format: Books<br/>Handbook of human resource management in the tourism and hospitality industries / edited by Ronald J. Burke, Julia Christensen Hughes.ent://SD_ILS/0/SD_ILS:2860312024-05-15T00:19:13Z2024-05-15T00:19:13Zby Burke, Ronald J., editor.<br/>Call Number 338.4791 HAN<br/>Publication Date 2018<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5233934">Click to View</a><br/>Human resource management : international perspectives in hospitality and tourism / edited by Norma D'Annunzio-Green, Gillian A. Maxwell and Sandra Watson.ent://SD_ILS/0/SD_ILS:165372024-05-15T00:19:13Z2024-05-15T00:19:13Zby Watson, Sandra.<br/>Call Number 647.940683 HUM<br/>Publication Date 2002<br/>Format: Books<br/>Managing people in the hospitality industry / Michael Riley.ent://SD_ILS/0/SD_ILS:2896072024-05-15T00:19:13Z2024-05-15T00:19:13Zby Riley, Michael, author.<br/>Call Number 647.94068 RIL<br/>Publication Date 2019<br/>Format: Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1981981">Click here to view</a><br/>Employment relations in the hospitality and tourism industries / Rosemary Lucas.ent://SD_ILS/0/SD_ILS:190352024-05-15T00:19:13Z2024-05-15T00:19:13Zby Lucas, Rosemary.<br/>Call Number 647.940683 LUC<br/>Publication Date 2003<br/>Summary "Employment Relations in the Hospitality and Tourism Industries presents a detailed review of employment relations within a distinctive and significant part of the service economy. Uniquely combining employment relations and the hospitality and tourism fields, this book draws on recently published sources to give readers a comprehensive and internationally comparative perspective on the subject area." "Employment Relations in the Hospitality and Tourism Industries is an invaluable resource for anyone studying hospitality and tourism, industrial relations and human resource management."--BOOK JACKET.<br/>Format: Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip046/2003014694.html">http://www.loc.gov/catdir/toc/ecip046/2003014694.html</a><br/>Hospitality Supervision and Leadership Level 3 [electronic resource].ent://SD_ILS/0/SD_ILS:1533112024-05-15T00:19:13Z2024-05-15T00:19:13Zby Paskins, Patricia.<br/>Call Number 338.4791068<br/>Publication Date 2015<br/>Summary Prepare for assessment and master the skills and knowledge you need to succeed as a hospitality and catering supervisor with this support resource. Covering all of the latest mandatory and most popular optional units, with a strong focus on preparation for assessment, this will be an essential resource for anyone working towards the Level 3 NVQ Diploma in Hospitality Supervision and Leadership, whether in college or in the workplace. It also provides support for those completing the Hospitality Supervision and Leadership apprenticeship. - Provides all of the essential knowledge and skills any<br/>Format: Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=2066671">Click here to view book</a><br/>Managing employee attitudes and behaviors in the tourism and hospitality industry / Salih Kusluvan, editor.ent://SD_ILS/0/SD_ILS:278072024-05-15T00:19:13Z2024-05-15T00:19:13Zby Kusluvan, Salih.<br/>Call Number 647.94068 MAN<br/>Publication Date 2003<br/>Format: Books<br/>Upselling products and services in tourism and hospitality [digital videorecording].ent://SD_ILS/0/SD_ILS:260862024-05-15T00:19:13Z2024-05-15T00:19:13Zby Seidel, Paul.<br/>Call Number TR DVD 380.14591 UPS<br/>Publication Date 2008<br/>Summary "The key to a successful, growing business is the ability of staff to successfully upsell products and services. But how do we do this? In this program we define a product, ask how a service differs from a product, examine the marketing concept and go through the process of upselling to add value and training staff to upsell. A valuable look at getting the most from products and services in this vital industry"--Container.<br/>Format: Other<br/>