Search Results for managementSirsiDynix Enterprisehttps://wait.sdp.sirsidynix.net.au/client/en_US/WAILRC/WAILRC/qu$003dmanagement$0026ps$003d300$0026st$003dRE?dt=list2024-04-28T19:56:44ZManagementent://SD_ILS/0/SD_ILS:12322024-04-28T19:56:44Z2024-04-28T19:56:44Zby Drucker, Peter F. (Peter Ferdinand), 1909-<br/>Call Number 658 DRU<br/>Publication Date 1979<br/>Format: Books<br/>Events Management.ent://SD_ILS/0/SD_ILS:2980242024-04-28T19:56:44Z2024-04-28T19:56:44Zby Tassiopoulos, Dimitri.<br/>Call Number 394.2068<br/>Publication Date 2011<br/>Summary Managing events is both an art and a science. Events managers need to understand and fully embrace the multi-dimensional nature of events management, and cultivate the leadership skills and attitudes in themselves and those they manage. The importance of successfully staging events has increased around the world, as more government agencies begin to realise the potential benefit of using events as strategic development tools. This third edition of Events Management: A developmental and managerial approach provides a definitive grounding in the development and management of small to large scale events. &#xA0; The book provides an introduction to events management, then goes on to examine the design, administration and marketing of events, as well as the operational and risk management aspects. It also deals with applied events management through a number of event genre types.<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6483087">Click here to view book</a><br/>Accommodation managementent://SD_ILS/0/SD_ILS:16472024-04-28T19:56:44Z2024-04-28T19:56:44Zby Hurst, Rosemary<br/>Call Number 647.94068 HUR<br/>Publication Date 1984<br/>Format: Books<br/>Event managementent://SD_ILS/0/SD_ILS:246922024-04-28T19:56:44Z2024-04-28T19:56:44Zby Cognizant Communication Corporation.<br/>Call Number PER 658.456 EVE<br/>Publication Date 2024 2023 2022 2021 2020<br/>Format: Electronic Resources Other<br/><a href="http://www.ingentaconnect.com.ezproxy.angliss.edu.au/content/cog/em">Click here for online access</a><br/>Foodservice managementent://SD_ILS/0/SD_ILS:38742024-04-28T19:56:44Z2024-04-28T19:56:44Zby Eshbach, Charles E.<br/>Call Number 642.5 ESH<br/>Publication Date 1979<br/>Format: Books<br/>Operations management.ent://SD_ILS/0/SD_ILS:2922802024-04-28T19:56:44Z2024-04-28T19:56:44Zby Jones, Peter, author.<br/>Call Number 658.812 JON<br/>Publication Date 2020<br/>Format: Books<br/>Kitchen managementent://SD_ILS/0/SD_ILS:71782024-04-28T19:56:44Z2024-04-28T19:56:44Zby Dahl, J.O. (Joseph Oliver), 1893-1942<br/>Call Number ARC 642.5 DAH<br/>Publication Date 1928<br/>Format: Books<br/>Tourism management.ent://SD_ILS/0/SD_ILS:1562024-04-28T19:56:44Z2024-04-28T19:56:44ZCall Number PER 338.4791 TOU<br/>Format: Other Other<br/>Events Project Management.ent://SD_ILS/0/SD_ILS:3073772024-04-28T19:56:44Z2024-04-28T19:56:44Zby Els, Georgiana.<br/>Call Number 394.2<br/>Publication Date 2016<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4741380">Click here to view book</a><br/>Professional kitchen managementent://SD_ILS/0/SD_ILS:31352024-04-28T19:56:44Z2024-04-28T19:56:44Zby Fuller, John, 1916-<br/>Call Number ARC 642.5 FUL<br/>Publication Date 1981<br/>Format: Books<br/>GREENHOUSE PEST MANAGEMENTent://SD_ILS/0/SD_ILS:3109492024-04-28T19:56:44Z2024-04-28T19:56:44Zby Anandrao, Laichattiwar Mukesh.<br/>Call Number 632.3 23<br/>Publication Date 2020<br/>Format: Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://ezproxy.angliss.edu.au/login?direct=true&scope=site&db=nlebk&AN=2324388">http://ezproxy.angliss.edu.au/login?url=http://ezproxy.angliss.edu.au/login?direct=true&scope=site&db=nlebk&AN=2324388</a><br/>Global Corporate Management.ent://SD_ILS/0/SD_ILS:3121582024-04-28T19:56:44Z2024-04-28T19:56:44Zby Brondoni, Silvio M.<br/>Call Number 337<br/>Publication Date 2019<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5982369">Click here to view book</a><br/>Computer security management.ent://SD_ILS/0/SD_ILS:2268312024-04-28T19:56:44Z2024-04-28T19:56:44Zby Institute for Career Research.<br/>Call Number 005.8023 22<br/>Publication Date 2005<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=132494">Click here to view</a><br/>Hotel Accommodation Managementent://SD_ILS/0/SD_ILS:2813252024-04-28T19:56:44Z2024-04-28T19:56:44Zby Wood, Roy C., 1959-, editor.<br/>Call Number 647.94068 HOT<br/>Publication Date 2017<br/>Format: Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5101491">Click here to view book</a><br/>Tourism and Service Management.ent://SD_ILS/0/SD_ILS:3069412024-04-28T19:56:44Z2024-04-28T19:56:44Zby Solnet, David.<br/>Call Number 338.4791<br/>Publication Date 2011<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=894643">Click here to view book</a><br/>Tourism management / Neil Leiper.ent://SD_ILS/0/SD_ILS:195652024-04-28T19:56:44Z2024-04-28T19:56:44Zby Leiper, Neil.<br/>Call Number 338.4791 LEI<br/>Publication Date 2004<br/>Format: Books<br/>Project management / Dennis Lock.ent://SD_ILS/0/SD_ILS:297332024-04-28T19:56:44Z2024-04-28T19:56:44Zby Lock, Dennis.<br/>Call Number 658.404 LOC<br/>Publication Date 2007<br/>Summary Dennis Lock's masterly exposition of the principles and practice of project management has been pre-eminent in its field for four decades. It was among the very few early books to treat project management holistically, rather than as a collection of separate techniques. It thus explains the entire project management process in great detail, demonstrating techniques ranging from the simplest of charts to sophisticated computer applications. Everything is reinforced throughout with case examples and diagrams.<br/>Format: Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip074/2006037661.html">http://www.loc.gov/catdir/toc/ecip074/2006037661.html</a><br/>Tourism and Hospitality Management :ent://SD_ILS/0/SD_ILS:2705062024-04-28T19:56:44Z2024-04-28T19:56:44Zby Kozak, Nazmi.<br/>Call Number 910.68<br/>Publication Date 2016<br/>Summary The book addresses topics such as tourism education and its development in the latter part of the twentieth century, taking "tourism" to be a broader field than "hospitality.".<br/>Format: Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4717191">Click here to view book</a><br/>Food and Beverage Management.ent://SD_ILS/0/SD_ILS:2839362024-04-28T19:56:44Z2024-04-28T19:56:44Zby Davis, Bernard.<br/>Call Number 647.95068<br/>Publication Date 2017<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5206947">Click here to view book</a><br/>Strategic Sports Event Management.ent://SD_ILS/0/SD_ILS:3067302024-04-28T19:56:44Z2024-04-28T19:56:44Zby Masterman, Guy.<br/>Call Number 796.068 MAS<br/>Publication Date 2021<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6735861">Click to View</a><br/>Obesity and its managementent://SD_ILS/0/SD_ILS:18332024-04-28T19:56:44Z2024-04-28T19:56:44Zby Craddock, Denis<br/>Call Number 616.398 CRA<br/>Publication Date 1978<br/>Format: Books<br/>Population Management [electronic resource]ent://SD_ILS/0/SD_ILS:3013602024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(301360.1)<br/>Summary Farmers have always needed to go out and poison, trap and shoot foxes to keep their numbers down, but now Australian scientists have come up with a more effective and humane solution, by developing a contraceptive vaccine to control pest populations, including foxes, rabbits and mice. Zoologist Michael Archer says harvesting is the only way to ensure that kangaroos survive. It's important to put an economic value on kangaroos and not treat them as pests to be culled. In this way the populations are monitored and managed and protected from demise. Attempting to clone the Tasmanian Tiger, scientists are trying to use DNA from a preserved specimen to bring the thylocene back from extinction.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/3714036/population-management">ClickView Player</a><br/>Bid management / Emma Jacques.ent://SD_ILS/0/SD_ILS:1217792024-04-28T19:56:44Z2024-04-28T19:56:44Zby Jacques, Emma<br/>Call Number 808.06 JAC<br/>Publication Date 2011<br/>Summary Create winning bids proposals & funding applications, find new opportunities, and beat the competition.<br/>Format: Books<br/>People Management and Performance.ent://SD_ILS/0/SD_ILS:3119372024-04-28T19:56:44Z2024-04-28T19:56:44Zby Purcell, John.<br/>Call Number 664.907<br/>Publication Date 2008<br/>Summary Do human resource management practices actually work? This significant new study uses a new theoretical model, based on empirical research, to examine the links between HR practices and organizational performance.<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=350214">Click here to view book</a><br/>Project Management for Dummies.ent://SD_ILS/0/SD_ILS:3067292024-04-28T19:56:44Z2024-04-28T19:56:44Zby Portny, Stanley E.<br/>Call Number 658.404 POR<br/>Publication Date 2022<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6921893">Click to View</a><br/>Banquet Management [electronic resource].ent://SD_ILS/0/SD_ILS:1559762024-04-28T19:56:44Z2024-04-28T19:56:44Zby Aggarwal, D.K.<br/>Call Number XX(155976.1)<br/>Publication Date 2008<br/>Format: Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=3011013">Click here to view book</a><br/>Event Management [electronic resource].ent://SD_ILS/0/SD_ILS:1559602024-04-28T19:56:44Z2024-04-28T19:56:44Zby Singh, R.K.<br/>Call Number XX(155960.1)<br/>Publication Date 2008<br/>Format: Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=3010990">Click here to view book</a><br/>Quality management systems : requirements.ent://SD_ILS/0/SD_ILS:153842024-04-28T19:56:44Z2024-04-28T19:56:44Zby Standards Australia International.<br/>Call Number 658.562 STA<br/>Publication Date 2000<br/>Format: Books<br/>Careers in association management.ent://SD_ILS/0/SD_ILS:2316182024-04-28T19:56:44Z2024-04-28T19:56:44Zby Institute for Career Research.<br/>Call Number 658.048023 22<br/>Publication Date 2007<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=201883">Click here to view</a><br/>Careers in project management.ent://SD_ILS/0/SD_ILS:2268362024-04-28T19:56:44Z2024-04-28T19:56:44Zby Institute for Career Research.<br/>Call Number 658.404023 22<br/>Publication Date 2005<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=132502">Click here to view</a><br/>Club management in Australia.ent://SD_ILS/0/SD_ILS:213982024-04-28T19:56:44Z2024-04-28T19:56:44Zby Club Managers Association Australia.<br/>Call Number PER 647.94 CLU<br/>Publication Date 2024 2023 2022 2021 2020<br/>Format: Other Other<br/>Services Management [electronic resource].ent://SD_ILS/0/SD_ILS:1559782024-04-28T19:56:44Z2024-04-28T19:56:44Zby Krishna, D.S. Gopala.<br/>Call Number XX(155978.1)<br/>Publication Date 2009<br/>Format: Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=3011370">Click here to view book</a><br/>Club management. [electronic resource].ent://SD_ILS/0/SD_ILS:188742024-04-28T19:56:44Z2024-04-28T19:56:44Zby Club Managers Association of America.<br/>Call Number ELECTRONIC RESOURCE<br/>Publication Date 2024 2023 2022 2021 2020<br/>Format: Electronic Resources<br/>Full text available: 2001-10-01 - <a href="http://infotrac.galegroup.com/itw/infomark/1/1/1/purl=rc18%5fITOF%5F0%5F%5Fjn+%22Club+Management%22">Available via InfoTrac to William Angliss of Institute of TAFE users only. Click here to access electronic journal.</a><br/>Pearson's home managementent://SD_ILS/0/SD_ILS:85052024-04-28T19:56:44Z2024-04-28T19:56:44ZCall Number ARC 642 PEA<br/>Publication Date 1901<br/>Format: Books<br/>Food management. [electronic resource].ent://SD_ILS/0/SD_ILS:188982024-04-28T19:56:44Z2024-04-28T19:56:44ZCall Number ELECTRONIC RESOURCE<br/>Publication Date 2024 2023 2022 2021 2020<br/>Format: Electronic Resources<br/>Full text available: 1999-02-01 - <a href="http://infotrac.galegroup.com/itw/infomark/1/1/1/purl=rc18%5fITOF%5F0%5F%5Fjn+%22Food+Management%22">Available via InfoTrac to William Angliss of Institute of TAFE users only. Click here to access electronic journal.</a><br/>International journal of hospitality managementent://SD_ILS/0/SD_ILS:1622024-04-28T19:56:44Z2024-04-28T19:56:44Zby International Association of Hotel Management Schools<br/>Call Number PER 647.94 INT<br/>Format: Other Other<br/>Catering management / Nancy Loman Scanlon.ent://SD_ILS/0/SD_ILS:148652024-04-28T19:56:44Z2024-04-28T19:56:44Zby Scanlon, Nancy Loman.<br/>Call Number 642.4 SCA<br/>Publication Date 2000<br/>Format: Books<br/>Using management games / Chris Elgood.ent://SD_ILS/0/SD_ILS:133502024-04-28T19:56:44Z2024-04-28T19:56:44Zby Elgood, Chris, 1932-<br/>Call Number 658.40353 ELG<br/>Publication Date 1996<br/>Format: Books<br/>Customer Relationship Management [electronic resource].ent://SD_ILS/0/SD_ILS:323612024-04-28T19:56:44Z2024-04-28T19:56:44Zby Buttle, Francis.<br/>Call Number 658.812<br/>Publication Date 2004<br/>Summary Customer Relationship Management: Concepts and Tools is a breakthrough book that makes transparent the complexities of customer relationship management. The book views customer relationship management as the core business strategy that integrates internal processes and functions, and external networks, to create and deliver value to targeted customers at a profit. Customer relationship management is grounded on high quality customer data and enabled by information technology. The book is a comprehensive and fully developed textbook on customer relationship management . Although, it shows the roles of customer data and information technology in enabling customer relationship management implementation, it does not accept that customer relationship management is just about IT. Rather it is about an IT- and data-enabled approach to customer acquisition, customer retention and customer development.Because customer relationship management is a core business strategy the book demonstrates how it has influence across the entire business, in areas such as strategic, marketing, operations, human resource, and IT management. Customer relationship management 's influence also extends beyond the company to touch on partner and supplier relationships. An Instructor's PowerPoint pack is available to lecturers who adopt the book. Accredited lecturers can download this by going to http://books.elsevier.com/manuals'isbn=075065502X to request access.<br/>Format: Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=289003">Click here to view book</a>
<a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=289003">http://angliss.eblib.com.au/patron/FullRecord.aspx?p=289003</a><br/>Economics and Management of Geotourism.ent://SD_ILS/0/SD_ILS:3069652024-04-28T19:56:44Z2024-04-28T19:56:44Zby Braga, Vitor.<br/>Call Number 910.684<br/>Publication Date 2022<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6856387">Click here to view book</a><br/>Tourism Management and Sustainable Development.ent://SD_ILS/0/SD_ILS:3056552024-04-28T19:56:44Z2024-04-28T19:56:44Zby Karanovic, Goran.<br/>Call Number 338.47914<br/>Publication Date 2021<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6678855">Click here to view book</a><br/>Recreational foodservice management / Mickey Warnerent://SD_ILS/0/SD_ILS:17352024-04-28T19:56:44Z2024-04-28T19:56:44Zby Warner, Mickey<br/>Call Number 647.95068 WAR<br/>Publication Date 1989<br/>Format: Books<br/>Managerial Functions in Event Management.ent://SD_ILS/0/SD_ILS:2980252024-04-28T19:56:44Z2024-04-28T19:56:44Zby Prinsloo, D.<br/>Call Number 394.2068<br/>Publication Date 2015<br/>Summary This book aims to help you become an administrative events manager of the highest calibre.<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6483162">Click here to view book</a><br/>Travel & tour management / Warwick Frost.ent://SD_ILS/0/SD_ILS:185412024-04-28T19:56:44Z2024-04-28T19:56:44Zby Frost, Warwick.<br/>Call Number 338.4791 FRO<br/>Publication Date 2003<br/>Summary Travel and tour management in the real world, is an essential component of virtually all management positions in tourism. It is important that every tourism student has a reasonable knowledge of these sectors and how they interact with other segments.<br/>Format: Books<br/>Management Essentials : Counselling [electronic resource]ent://SD_ILS/0/SD_ILS:3026862024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(302686.1)<br/>Summary Almost all managers will face the issue of dealing with staff whose personal problems are affecting their work and they need the know-how and sensitivity to address such situations. This course introduces counselling techniques and active listening for managers. Chapter 1: Setting the Scene for Counselling. Includes setting the scene for counselling, setting up the meeting in advance, and how to provide a private, unhurried and confidential experience. Chapter 2: A Counselling Meeting. Learn how to encourage them to talk through their problems, the importance of not imposing solutions, and the need to set a review date. Chapter 3: Active Listening. The key elements covered include maintaining attention, the use of positive body language, how to use reflective listening techniques, and how to summarise.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715784/counselling">ClickView Player</a><br/>Management Styles Explained [electronic resource]ent://SD_ILS/0/SD_ILS:3025622024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(302562.1)<br/>Summary Management styles are characteristic ways of making decisions and relating to subordinates. The predominant management styles are commonly defined as autocratic, persuasive, consultative, participative and laissez faire. While leaders often exhibit a preference for a particular style of management, it is argued the different styles of leadership should be employed dependent upon the culture of the business, the nature of the task, and the nature of the workforce. Effective management will ensure that the objectives of an organisation are met. This informative programme examines the five management styles, their characteristics, advantages and disadvantages and application to various management situations.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715613/management-styles-explained">ClickView Player</a><br/>Management Essentials : Recruiting [electronic resource]ent://SD_ILS/0/SD_ILS:3027002024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(302700.1)<br/>Summary A selection interview is a bit like detective work. Suspects must be eliminated until the right person is found. Making the right choice means knowing the budget was spent well, a valuable asset has been acquired and that colleagues will be motivated by the new team member. However, some get the costly decision wrong by making common mistakes. Chapter 1: Listening to the Candidate. When interviewing a candidate ensure you put them at ease and encourage them to talk. Chapter 2: Probing in Interviews. When probing in interviews make sure you keep control, and don't be afraid to ask the awkward questions.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715798/recruiting">ClickView Player</a><br/>Events Management : Principles and Practice.ent://SD_ILS/0/SD_ILS:3066282024-04-28T19:56:44Z2024-04-28T19:56:44Zby Raj, Razaq.<br/>Call Number 394.2068<br/>Publication Date 2022<br/>Summary Now in its Fourth Edition, this key text has been fully revised and updated and includes two new chapters on Evaluation and Impact of Events and The Future of the Events Industry. Packed with case studies, both in-text and online, it takes the reader through the whole process of events management.<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=29147326">Click here to view book</a><br/>Administration & management occupations [digital videorecording].ent://SD_ILS/0/SD_ILS:249442024-04-28T19:56:44Z2024-04-28T19:56:44Zby Henry, Oliver.<br/>Call Number TR DVD 658.0023 ADM<br/>Publication Date 1997<br/>Summary Presents an introduction to the many careers available in business and related occupations.<br/>Format: Other<br/>Front Desk Management [electronic resource].ent://SD_ILS/0/SD_ILS:1581232024-04-28T19:56:44Z2024-04-28T19:56:44Zby Perry, Lewis.<br/>Call Number XX(158123.1)<br/>Publication Date 2008<br/>Format: Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=3011023">Click here to view book</a><br/>Humans, Horses and Events Management.ent://SD_ILS/0/SD_ILS:3056332024-04-28T19:56:44Z2024-04-28T19:56:44Zby Dashper, Katherine.<br/>Call Number 394.2068<br/>Publication Date 2021<br/>Summary This book explains the process of managing a multispecies event, as well as the larger theoretical implications of event management, using the National Championships of the Icelandic Horse as an extended study.<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6518531">Click here to view book</a><br/>Tourism Management And Decision Making.ent://SD_ILS/0/SD_ILS:2885072024-04-28T19:56:44Z2024-04-28T19:56:44Zby Ellison, Jack.<br/>Call Number XX(288507.1)<br/>Publication Date 2018<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5562976">Click here to view book</a><br/>ICT Project Management [electronic resource]ent://SD_ILS/0/SD_ILS:3023742024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(302374.1)<br/>Summary In this programme we follow the iPod and iPad development team at Bjango Software as we examine the management and development of a complex ICT project. We follow through the stages of a project&#x92;s life cycle, from conception and planning, to building and testing, and finally implementing and evaluating the finished product. Along the way we look at the personnel, procedures, techniques, tools, and methodologies used, together with the social and ethical impacts. We see the tools of project management, such as Gantt charts, collaborative software, systems analysis and planning tools, and the all important formal documentation. An essential overview of ICT project management.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715352/ict-project-management">ClickView Player</a><br/>Informatics and Management Science V.ent://SD_ILS/0/SD_ILS:3087782024-04-28T19:56:44Z2024-04-28T19:56:44Zby Du, Wenjiang.<br/>Call Number 658.4038<br/>Publication Date 2012<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=1081775">Click here to view book</a><br/>Informatics and Management Science II.ent://SD_ILS/0/SD_ILS:3087792024-04-28T19:56:44Z2024-04-28T19:56:44Zby Du, Wenjiang.<br/>Call Number 658.4038<br/>Publication Date 2012<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=1081779">Click here to view book</a><br/>Visitor Management in Tourism Destinations.ent://SD_ILS/0/SD_ILS:2731482024-04-28T19:56:44Z2024-04-28T19:56:44Zby Alazaizeh, Mohammad.<br/>Call Number XX(273148.1)<br/>Publication Date 2016<br/>Format: Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4793265">Click here to view book</a><br/>Management : theory & practice / [Kris] Cole.ent://SD_ILS/0/SD_ILS:2903722024-04-28T19:56:44Z2024-04-28T19:56:44Zby Cole, Kris, author.<br/>Call Number 658.302 COL<br/>Publication Date 2013<br/>Summary Kris Cole throws light on the gap between theory and practice in the fifth edition of 'Management: theory and practice'. She explains management theory in everyday language, and puts it in a context that makes it easy to understand. This resource will help you develop the vocabulary you need to communicate effectively with colleagues and equips you with models and frameworks to tackle management challenges. In addition it will enable you to strengthen your hard skills, like managing poor performance, being more directive and solving problems permanently.<br/>Format: Regular print<br/>Hospitality Management : A Brief Introduction.ent://SD_ILS/0/SD_ILS:3088032024-04-28T19:56:44Z2024-04-28T19:56:44Zby Wood, Roy C.<br/>Call Number 647.94068<br/>Publication Date 2015<br/>Summary An approachable, accessible student introduction for those studying hotel and hospitality management and hospitality studies more generally.<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5601752">Click here to view book</a><br/>Project management / Marion E. Haynesent://SD_ILS/0/SD_ILS:48942024-04-28T19:56:44Z2024-04-28T19:56:44Zby Haynes, Marion E.<br/>Call Number 658.404 HAY<br/>Publication Date 1989<br/>Format: Books<br/>Sport Facility and Event Management.ent://SD_ILS/0/SD_ILS:2909732024-04-28T19:56:44Z2024-04-28T19:56:44Zby Aicher, Thomas J.<br/>Call Number 796.069<br/>Publication Date 2019<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5695697">Click here to view book</a><br/>Time management / D.K. Tourangbam.ent://SD_ILS/0/SD_ILS:2691922024-04-28T19:56:44Z2024-04-28T19:56:44Zby Tourangbam, D. K.<br/>Call Number 650.11 22<br/>Publication Date 2011<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=683346">Click here to view</a><br/>Human resource management / Gary Dessler.ent://SD_ILS/0/SD_ILS:209242024-04-28T19:56:44Z2024-04-28T19:56:44Zby Dessler, Gary, 1942-<br/>Call Number 658.3 HUM<br/>Publication Date 2004<br/>Format: Books<br/>Sport Facility and Event Management.ent://SD_ILS/0/SD_ILS:2875812024-04-28T19:56:44Z2024-04-28T19:56:44Zby Aicher, Thomas J.<br/>Call Number 796.069<br/>Publication Date 2015<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4441434">Click here to view book</a><br/>Catering management / Nancy Loman Scanlon.ent://SD_ILS/0/SD_ILS:243222024-04-28T19:56:44Z2024-04-28T19:56:44Zby Scanlon, Nancy Loman.<br/>Call Number 642.4 SCA<br/>Publication Date 2007<br/>Format: Books<br/><a href="http://www.loc.gov/catdir/toc/ecip064/2005035006.html">Table of contents only</a><br/>Marine Science and Coastal Management.ent://SD_ILS/0/SD_ILS:3109572024-04-28T19:56:44Z2024-04-28T19:56:44Zby Tadena, Anjanette S.<br/>Call Number 551.46 23<br/>Publication Date 2019<br/>Format: Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://ezproxy.angliss.edu.au/login?direct=true&scope=site&db=nlebk&AN=2324391">http://ezproxy.angliss.edu.au/login?url=http://ezproxy.angliss.edu.au/login?direct=true&scope=site&db=nlebk&AN=2324391</a><br/>Diploma of Alpine Resort managementent://SD_ILS/0/SD_ILS:247732024-04-28T19:56:44Z2024-04-28T19:56:44Zby Australian Alpine Institute.<br/>Call Number WAIARC 378.945 DIP<br/>Publication Date 2002<br/>Format: Books<br/>Traffic Accident Management [electronic resource].ent://SD_ILS/0/SD_ILS:2594042024-04-28T19:56:44Z2024-04-28T19:56:44Zby Basham, Donald J.<br/>Call Number 363.1251<br/>Publication Date 1979<br/>Summary The management and investigation of traffic accidents are clearly and comprehensively explained in this book. The author stresses those aspects of the subject that will be of practical value to the reader charged with traffic accident management. Detailed information is presented on mental hearth for the investigator, accident scene priorities and hazards, victim rescue and evacuation, and identification of and interviews with participants and witnesses. The author also provides chapters on physical evidence, hit-and-run, determination of speed from skid marks, and accident reconstruction. Fat.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=575784">Click here to view</a><br/>Economics for Management : Text & Cases.ent://SD_ILS/0/SD_ILS:2917692024-04-28T19:56:44Z2024-04-28T19:56:44Zby Sarangi, S.K.<br/>Call Number 330.1<br/>Publication Date 2010<br/>Summary This book has been written in a unique style with simple language and numerous examples with Case Studies. Management Students will find this book friendly and very helpful. Business Managers and Corporate Leaders would greatly by using this book for specific purposes.<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=588120">Click here to view book</a><br/>Archaeological Heritage Conservation and Management.ent://SD_ILS/0/SD_ILS:2999122024-04-28T19:56:44Z2024-04-28T19:56:44Zby Egloff, Brian J.<br/>Call Number 363.69<br/>Publication Date 2019<br/>Summary Archaeological heritage conservation is all too often highly conflicted. Economic interests are often at the forefront of management decision-making with heritage values given lesser, if any, consideration, but when heritage places are managed with international principles in mind the sites stand out as evidencing superior outcomes.<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6728857">Click here to view book</a><br/>The Future of Management Education.ent://SD_ILS/0/SD_ILS:2999362024-04-28T19:56:44Z2024-04-28T19:56:44Zby Fellenz, Martin R.<br/>Call Number 658.00711<br/>Publication Date 2022<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6899983">Click here to view book</a><br/>Management5 / Robbins ... [et al.].ent://SD_ILS/0/SD_ILS:309562024-04-28T19:56:44Z2024-04-28T19:56:44Zby Robbins, Stephen P., 1943-<br/>Call Number 658 MAN<br/>Publication Date 2009 2008<br/>Summary Not only descibes management theories but also includes many practical examples and cases which illustrate the theories in action. Rolf Bergman, Ian Stagg from Monash University, Australia.<br/>Format: Books<br/>Park management / Dwight R. McCurdy.ent://SD_ILS/0/SD_ILS:2168012024-04-28T19:56:44Z2024-04-28T19:56:44Zby McCurdy, Dwight R., 1937-<br/>Call Number 353.008632 19<br/>Publication Date 1985<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=11560">Click here to view</a><br/>Park management / Dwight R. McCurdy.ent://SD_ILS/0/SD_ILS:2158032024-04-28T19:56:44Z2024-04-28T19:56:44Zby McCurdy, Dwight R., 1937-<br/>Call Number 353.008632 19<br/>Publication Date 1985<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=11560">Click here to view</a><br/>Housekeeping management / Matt A. Casado.ent://SD_ILS/0/SD_ILS:147782024-04-28T19:56:44Z2024-04-28T19:56:44Zby Casado, Matt A., 1937-<br/>Call Number 648 CAS<br/>Publication Date 2000<br/>Summary "Housekeeping Management offers future industry professionals the tools they need to be competitive in this new era - the skills to manage resources, administer assets, and manage all of the technical operations of a busy housekeeping department. Using case studies culled from the author's extensive experience in the hospitality industry, it demonstrates clearly how theoretical concepts apply to real-life situations."--BOOK JACKET. "Ideal for two-year or four-year programs, Housekeeping Management is a resource to help tomorrow's executive housekeepers acquire the proficiency in management and administration they'll need to succeed in the hospitality industry."--BOOK JACKET.<br/>Format: Books<br/>Tourism management / Stephen J. Page.ent://SD_ILS/0/SD_ILS:3070862024-04-28T19:56:44Z2024-04-28T19:56:44Zby Page, Stephen, 1963-, author.<br/>Call Number 338.4791 PAG<br/>Publication Date 2019<br/>Summary One of the leading texts in the field, 'Tourism Management' is the ideal introduction to the fundamentals of tourism as you study for a degree, diploma or single module in the subject with a global focus. It is written in an engaging style that assumes no prior knowledge of tourism and builds up your understanding as you progress through this wide-ranging global review of the principles of managing tourism. It traces the evolution and future development of tourism and the challenges facing tourism managers in this fast-growing sector of the world economy. This updated book is highly illustrated with diagrams and colour images, and contains short case studies of contemporary themes of interest, as well as new data, statistics, weblinks to key reports and industry studies.<br/>Format: Books<br/>Tourism management / Stephen J. Page.ent://SD_ILS/0/SD_ILS:2703112024-04-28T19:56:44Z2024-04-28T19:56:44Zby Page, Stephen, 1963- author.<br/>Call Number 338.4791 PAG<br/>Publication Date 2015<br/>Summary "One of the leading texts in the field, Tourism Management is the ideal introduction to the fundamentals of tourism as you study for a degree, diploma or single module in the subject. It is written in an engaging style that assumes no prior knowledge of tourism and builds up your understanding as you progress through this wide ranging global review of the principles of managing tourism. It traces the evolution and future development of tourism and the challenges facing tourism managers in this fast growing sector of the world economy. This book is highly illustrated with diagrams and colour images, and contains short case studies of contemporary themes of interest, as well as new data and statistics. This fifth edition has been revised and updated to include: New content on: sports, festivals and event tourism, social media impacts on tourism, global economic downturn affecting tourism as well as emerging themes in tourism such as slow travel, dark tourism, volunteer tourism and medical tourism. Updated case studies on BRIC markets and new case studies from Middle East and Asia. Enhanced Tourism and sustainable development coverage, which runs throughout the book as a major theme, highlighting the challenge of climate change and future tourism growth Transport section includes more international perspectives from China and South America. Updated companion website which includes: additional case studies, quizzes, PPT's, further reading, web reading as well as video links and longer reflective case study per chapter to aid both teaching and learning"--<br/>Format: Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=1883876">Click to View</a><br/>Tourism management / Stephen J. Page.ent://SD_ILS/0/SD_ILS:2708202024-04-28T19:56:44Z2024-04-28T19:56:44Zby Page, Stephen, 1963-, author.<br/>Call Number 338.4791 PAG<br/>Publication Date 2015<br/>Summary "One of the leading texts in the field, Tourism Management is the ideal introduction to the fundamentals of tourism as you study for a degree, diploma or single module in the subject. It is written in an engaging style that assumes no prior knowledge of tourism and builds up your understanding as you progress through this wide ranging global review of the principles of managing tourism. It traces the evolution and future development of tourism and the challenges facing tourism managers in this fast growing sector of the world economy. This book is highly illustrated with diagrams and colour images, and contains short case studies of contemporary themes of interest, as well as new data and statistics. This fifth edition has been revised and updated to include: New content on: sports, festivals and event tourism, social media impacts on tourism, global economic downturn affecting tourism as well as emerging themes in tourism such as slow travel, dark tourism, volunteer tourism and medical tourism. Updated case studies on BRIC markets and new case studies from Middle East and Asia. Enhanced Tourism and sustainable development coverage, which runs throughout the book as a major theme, highlighting the challenge of climate change and future tourism growth Transport section includes more international perspectives from China and South America. Updated companion website which includes: additional case studies, quizzes, PPT's, further reading, web reading as well as video links and longer reflective case study per chapter to aid both teaching and learning"--<br/>Format: Books<br/>Housekeeping management / Matt A. Casado.ent://SD_ILS/0/SD_ILS:315972024-04-28T19:56:44Z2024-04-28T19:56:44Zby Casado, Matt A., 1937-<br/>Call Number 647.068 CAS<br/>Publication Date 2012<br/>Format: Books<br/>E-Business : energy & facility management.ent://SD_ILS/0/SD_ILS:2210642024-04-28T19:56:44Z2024-04-28T19:56:44Zby Association of Energy Engineers.<br/>Call Number XX(221064.1)<br/>Publication Date 2001<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=65920">Click here to view</a><br/>Mrs. Beeton's household managementent://SD_ILS/0/SD_ILS:282042024-04-28T19:56:44Z2024-04-28T19:56:44Zby Beeton, Mrs (Isabella Mary), 1836-1865.<br/>Call Number ARC 641.5 BEE<br/>Publication Date 1929 1928 1927 1926 1925<br/>Format: Books<br/>Emerald management xtra [electronic resource].ent://SD_ILS/0/SD_ILS:223102024-04-28T19:56:44Z2024-04-28T19:56:44ZCall Number ELECTRONIC RESOURCE<br/>Publication Date 2024 2023 2022 2021 2020<br/>Summary Emerald Management Xtra is the largest, most comprehensive collection of peer reviewed management journals and online support for librarians, faculty, researchers and deans. Featuring: access to 140 fulltext journals and reviews from the top 300 management journals.<br/>Format: Electronic Resources<br/><a href="http://xtra.emeraldinsight.com">Click here to access Emerald Management Xtra.</a><br/>Hotel & motel management. [electronic resource].ent://SD_ILS/0/SD_ILS:189862024-04-28T19:56:44Z2024-04-28T19:56:44ZCall Number ELECTRONIC RESOURCE<br/>Publication Date 2024 2023 2022 2021 2020<br/>Format: Electronic Resources<br/>Full text available: 1992-07-06 - <a href="http://infotrac.galegroup.com/itw/infomark/1/1/1/purl=rc18%5fITOF%5F0%5F%5Fjn+%22Hotel+&+Motel+Management%22">Available via InfoTrac to William Angliss of Institute of TAFE users only. Click here to access electronic journal.</a><br/>New perspectives in hospitality management.ent://SD_ILS/0/SD_ILS:2981162024-04-28T19:56:44Z2024-04-28T19:56:44ZCall Number 647.068 23<br/>Publication Date 2015<br/>Summary New Perspectives in Hospitality Management is a unique collection of articles that represent the very highest level of scholarship in the sphere of hospitality research. The articles published in this collection identify some emergent themes that have subsequently established themselves as key trends among academics in the field.<br/>Format: Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=1423684">Click here to view</a><br/>Restaurant management : 1935 - 1936 [Periodicals]ent://SD_ILS/0/SD_ILS:66012024-04-28T19:56:44Z2024-04-28T19:56:44ZCall Number ARC 642.56 RES 1936<br/>Publication Date 1936 1935<br/>Format: Books<br/>Australian journal of hospitality management.ent://SD_ILS/0/SD_ILS:212332024-04-28T19:56:44Z2024-04-28T19:56:44ZCall Number PER 647.9494 AUS<br/>Publication Date 2001 2000 1999 1998 1997<br/>Format: Other Other<br/>Total quality management. [electronic resource].ent://SD_ILS/0/SD_ILS:189712024-04-28T19:56:44Z2024-04-28T19:56:44ZCall Number ELECTRONIC RESOURCE<br/>Publication Date 2024 2023 2022 2021 2020<br/>Format: Electronic Resources<br/>Full text available: 1998-02-01 - 2003-01-01 <a href="http://infotrac.galegroup.com/itw/infomark/1/1/1/purl=rc18%5fITOF%5F0%5F%5Fjn+%22Total+Quality+Management%22">Available via InfoTrac to William Angliss of Institute of TAFE users only. Click here to access electronic journal.</a><br/>Australian journal of management. [electronic resource].ent://SD_ILS/0/SD_ILS:189882024-04-28T19:56:44Z2024-04-28T19:56:44Zby Australian Graduate School of Management.<br/>Call Number ELECTRONIC RESOURCE<br/>Publication Date 2024 2023 2022 2021 2020<br/>Format: Electronic Resources<br/>Full text available: 1996-12-01 - <a href="http://infotrac.galegroup.com/itw/infomark/1/1/1/purl=rc18%5fITOF%5F0%5F%5Fjn+%22Australian+Journal+of+Management%22">Available via InfoTrac to William Angliss of Institute of TAFE users only. Click here to access electronic journal.</a><br/>Revenue management for the hospitality industry.ent://SD_ILS/0/SD_ILS:3121132024-04-28T19:56:44Z2024-04-28T19:56:44Zby Hayes, David K., author.<br/>Call Number 647.94068 HAY<br/>Publication Date 2022<br/>Format: Books<br/>Tourism supply chain management / Haiyan Song.ent://SD_ILS/0/SD_ILS:314202024-04-28T19:56:44Z2024-04-28T19:56:44Zby Song, Haiyan.<br/>Call Number 338.4791 SON<br/>Publication Date 2012 2011<br/>Format: Books<br/>Modelling in Tourism Management [electronic resource].ent://SD_ILS/0/SD_ILS:343302024-04-28T19:56:44Z2024-04-28T19:56:44Zby Albayrak, Tahir.<br/>Call Number 910.68<br/>Publication Date 2011<br/>Summary This e-book looks at the role of modelling in tourism management. In the last five decades, the role and importance of quantitative research in tourism has been well understood because of the emerging need for methodological evidence related to theoretical assumptions. Furthermore, the inter-disciplinary characteristics of tourism management enabled tourism researchers to undertake more collective studies with researchers from other disciplines (such as economics, psychology, sociology and biology). With its growing scope of research and complex characteristics, tourism management has become therefore an attractive research field for all researchers.<br/>Format: Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=862132">Click here to view book</a>
<a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=862132">http://angliss.eblib.com.au/patron/FullRecord.aspx?p=862132</a><br/>Operations management [electronic resource] / Andrew Greasley.ent://SD_ILS/0/SD_ILS:2362842024-04-28T19:56:44Z2024-04-28T19:56:44Zby Greasley, Andrew.<br/>Call Number 658.5 22<br/>Publication Date 2008<br/>Summary 'Operations Management' is an accessible introduction to the subject that will help readers to extend their understanding of key concepts and enhance their thinking skills in line with course requirements.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=268625">Click here to view</a><br/>50 essential management techniques / Michael Ward.ent://SD_ILS/0/SD_ILS:101612024-04-28T19:56:44Z2024-04-28T19:56:44Zby Ward, Michael.<br/>Call Number 658.4 WAR<br/>Publication Date 1995<br/>Format: Books<br/>Management : theory and practice / Kris Cole.ent://SD_ILS/0/SD_ILS:296872024-04-28T19:56:44Z2024-04-28T19:56:44Zby Cole, Kris.<br/>Call Number 658.302 COL<br/>Publication Date 2010<br/>Summary Management - Theory and Practice, 4E gives those studying to be managers the practical information and theoretical understanding they need to succeed. It presents management theory in a context and language that makes it easier to understand and put into practice. It includes new coverage of: the changing work environment; leading non-traditional teams; including merged and virtual teams; risk management; managing for sustainability. The case studies, chapter opening vignettes and examples have also been updated to cover a variety of industries and sectors, reflecting the Australian workplace in the 21st century.<br/>Format: Books<br/>Leadership and Management : Meetings [electronic resource]ent://SD_ILS/0/SD_ILS:3047392024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(304739.1)<br/>Summary How to keep your meetings structured, efficient and to the point.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/47583288/meetings">ClickView Player</a><br/>Leadership and Management : Coaching [electronic resource]ent://SD_ILS/0/SD_ILS:3047372024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(304737.1)<br/>Summary Getting the best from people by recognising strengths and weaknesses and giving good, honest feedback.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/47583277/coaching">ClickView Player</a><br/>Leadership and Management : Stakeholder [electronic resource]ent://SD_ILS/0/SD_ILS:3047532024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(304753.1)<br/>Summary A look at various types of stakeholders and how to manage them.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/47583428/stakeholder">ClickView Player</a><br/>Leadership and Management : Delegation [electronic resource]ent://SD_ILS/0/SD_ILS:3047182024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(304718.1)<br/>Summary Training, coaching and setting a good example are key components of delegation. Learn more with this video.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/47579242/delegation">ClickView Player</a><br/>Leadership and Management : Inclusivity [electronic resource]ent://SD_ILS/0/SD_ILS:3047212024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(304721.1)<br/>Summary Inclusivity is all about ensuring employees have the same opportunities and environment in which to excel.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/47579383/inclusivity">ClickView Player</a><br/>Leadership and Management : Listening [electronic resource]ent://SD_ILS/0/SD_ILS:3047272024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(304727.1)<br/>Summary There are various levels of listening and understanding those will help you as a communicator.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/47582486/listening">ClickView Player</a><br/>Leadership Essentials : Crisis Management [electronic resource]ent://SD_ILS/0/SD_ILS:3026132024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(302613.1)<br/>Summary The way we respond in emergencies can be the difference between a set-back and a crisis. This programme will help your delegates to put a plan in place for when things go wrong. Chapter 1: Act Swiftly. Act swiftly and take responsibility to stop a crisis escalating out of control. Chapter 2: Communicate Fully. Hiding information in a crisis usually makes it worse!<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715696/crisis-management">ClickView Player</a><br/>Project Management for Teams [electronic resource]ent://SD_ILS/0/SD_ILS:3026152024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(302615.1)<br/>Summary The inability to project manage often lets businesses down and makes the successful completion of challenges virtually impossible. In this excellent programme we examine the most effective project management techniques including top down flowcharting, emotional intelligence, dysfunctional patterns and the risk of a lack of planning and management. The most effective way to set out project goals are explained along with strategies to keep the process on track and finalised on time. This programme is an excellent resource for all members and managers of project teams.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715699/project-management-for-teams">ClickView Player</a><br/>Services marketing and management / Audrey Gilmore.ent://SD_ILS/0/SD_ILS:2288862024-04-28T19:56:44Z2024-04-28T19:56:44Zby Gilmore, Audrey.<br/>Call Number 658.8 22<br/>Publication Date 2003<br/>Summary Services Marketing and Management covers the core topics of services management in a concise and informative manner. The text: - provides an overview of the characteristics and underlying principles of delivering services in today's marketplace - places these underlying issues in the context of organisational frameworks and activities - discusses different services contexts including financial services, tourism, charities and museums.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=251392">Click here to view</a><br/>Meeting Management Challenges 2 [electronic resource]ent://SD_ILS/0/SD_ILS:3025542024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(302554.1)<br/>Summary Workplaces are fast-paced, challenging and diverse environments that can create conflict and misunderstanding. Successful resolution of problems with colleagues is a vital aspect of good management. This fly-on-the-wall style dramatisation takes viewers through ways to deal with: unreasonable demands placed upon them; individuals who aren't team players; speaking without thinking; and dealing with poor job performance. While an ideal solution isn't always possible, when handled in the right way, they can be negotiated. A perfect resource for managers, staff and anyone interested improving communication skills in the workplace.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715599/meeting-management-challenges-2">ClickView Player</a><br/>Meeting Management Challenges 1 [electronic resource]ent://SD_ILS/0/SD_ILS:3025552024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(302555.1)<br/>Summary Every workplace, no matter how successful, has to deal with difficult situations. But what are the most effective ways of responding to employee issues? This presenter-led programme guides audiences through a range of dramatic scenarios, which include personal interviews with the key characters, who describe their thoughts and feelings as the story unfolds. The issues explored are: posting inappropriate information on social media websites, breaches in confidentiality, mistakes being covered up, downturns in performance and workplace bullying. This is an ideal resource for any business or manager wanting greater insight into their employees and the various strategies for dealing with difficult situations.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715600/meeting-management-challenges-1">ClickView Player</a><br/>Management Essentials : Performance Reviews [electronic resource]ent://SD_ILS/0/SD_ILS:3026992024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(302699.1)<br/>Summary Performance reviews help employees by clarifying: what they're doing well, what they're supposed to be doing and identifying the support they need. Sadly, performance reviews often go wrong because managers fail to prepare and don't know the facts. This course will teach managers how to run better performance reviews. Chapter 1: Preparing for a Review. When preparing for a review, check your facts and review the notes in advance. Chapter 2: Making a Performance Diagnosis. When making a performance diagnosis, listen to evidence and agree on a plan, and face up to problems. Chapter 3: Beyond the Review Meeting. At the conclusion of the review, ensure you agree plan of action and set a review date.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715797/performance-reviews">ClickView Player</a><br/>Management Essentials : Managing Discipline [electronic resource]ent://SD_ILS/0/SD_ILS:3026972024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(302697.1)<br/>Summary This course will help managers deal with discipline and manage problem behaviour. Chapter 1: Discipline - Check the Facts. Before administering discipline, check the facts on standards, check the facts on performance, and agree on gap. Chapter 2: Solutions to Discipline Issues. To solve discipline issues you need to focus on facts, look to the future, agree a target and fix a review date. Chapter 3: The Reasons behind Discipline Issues. If you seek to uncover the underlying issues be sure to listen, ask open questions, and don't jump to conclusions. Chapter 4: Managing Problem Behaviour. Following a green, amber and red signal system helps to manage problem behaviours. Green accounts for positive and helpful behaviour; amber represents behaviour that develops negativity; and red recognises behaviour that damages clients, company and colleagues.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715795/managing-discipline">ClickView Player</a><br/>Management Essentials : Difficult Conversations [electronic resource]ent://SD_ILS/0/SD_ILS:3027012024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(302701.1)<br/>Summary Informing employees that their work is not good enough, that they can't have the pay rise they asked for, or that they have been denied promotion are all situations that managers dread. Dealing with difficult conversations with rejected and dejected employees is a leadership skill. Chapter 1: Preparing to Give Bad News. When giving bad news, prepare the facts, anticipate emotions, and write the first paragraph. Chapter 2: A Bad News Meeting - Listening. When giving bad news, listen. Emotional? Ride the storm. Clam Up? Prod. Argue? Stand your ground. Chapter 3: A Bad News Meeting - Limit the Damage. When giving bad news, you can limit the damage by putting the news in perspective, discussing how it will be announced, and talking about future opportunities. Chapter 4: The Reasons behind Discipline Issues. If you seek to uncover the underlying issues be sure to listen, ask open questions, and don't jump to conclusions.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715799/difficult-conversations">ClickView Player</a><br/>Strategic sports event management / Guy Masterman.ent://SD_ILS/0/SD_ILS:309492024-04-28T19:56:44Z2024-04-28T19:56:44Zby Masterman, Guy.<br/>Call Number 658.456 MAS<br/>Publication Date 2009<br/>Summary Provides event managers with an insight into the strategic management of sports events of all scales and nature. It uses new international case studies throughout to offer real-world insight in both larger and smaller events.<br/>Format: Books<br/>Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=018709901&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=018709901&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a><br/>The Palgrave Handbook of Service Management.ent://SD_ILS/0/SD_ILS:3079672024-04-28T19:56:44Z2024-04-28T19:56:44Zby Edvardsson, Bo.<br/>Call Number 658.812<br/>Publication Date 2022<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=7008367">Click here to view book</a><br/>Strategic Sports Event Management [electronic resource].ent://SD_ILS/0/SD_ILS:1495562024-04-28T19:56:44Z2024-04-28T19:56:44Zby Masterman, Guy.<br/>Call Number 796.069<br/>Publication Date 2007<br/>Summary The hosting of sports events, be they large international events or smaller niche interest events, has huge and long-lasting impacts on the local environment, economy and industry.Strategic Sports Event Management: An international approach provides students and event managers in the industry with an insight into the strategic management of sports events of all scales and nature. The framework offers a planning process that can be used to firstly understand the importance of a strategic approach, and secondly how to implement strategies that can achieve successful sports events over the short<br/>Format: Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=294382">Click here to view book</a><br/>Careers in brand management [electronic resource].ent://SD_ILS/0/SD_ILS:2378642024-04-28T19:56:44Z2024-04-28T19:56:44Zby WetFeet (Firm)<br/>Call Number 658.5 22<br/>Publication Date 2008<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=293767">Click here to view</a><br/>Off-premise catering management / Bill Hansenent://SD_ILS/0/SD_ILS:19372024-04-28T19:56:44Z2024-04-28T19:56:44Zby Hansen, Bill<br/>Call Number 642.4 HAN<br/>Publication Date 1995<br/>Format: Books<br/>Water management / edited by Justin Healey.ent://SD_ILS/0/SD_ILS:283312024-04-28T19:56:44Z2024-04-28T19:56:44Zby Healey, Justin.<br/>Call Number 333.9100994 WAT<br/>Publication Date 2009<br/>Summary "Water is a precious and increasingly scarce resource, particularly in drought-stricken Australia. How we manage our rivers systems and water usage has enormous impacts on our economy, environment and way of life. The federal Government has recently clinched agreement with the states to hand control of the Murray-Darling Basin to a single independent body, but has argued that without rain authorities are powerless to save the stricken river system. What is the current state of Australias water resources and how can we achieve sustainability? This book focuses on national water reform plans, domestic water-saving initiatives, and improvements to water management in agriculture and business"--Provided by publisher.<br/>Format: Books<br/>Leisure and recreation management / George Torkildsen.ent://SD_ILS/0/SD_ILS:241112024-04-28T19:56:44Z2024-04-28T19:56:44Zby Torkildsen, George<br/>Call Number 338.4791 TOR<br/>Publication Date 2005<br/>Format: Books<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0651/2004051173-d.html">http://www.loc.gov/catdir/enhancements/fy0651/2004051173-d.html</a><br/>International Case Studies in Event Management.ent://SD_ILS/0/SD_ILS:3120692024-04-28T19:56:44Z2024-04-28T19:56:44Zby Mair, Judith.<br/>Call Number 394.2<br/>Publication Date 2024<br/>Summary This international case study book provides 27 expertly curated case studies on the topic of events management, each with detailed implementation instructions for the instructor.<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=30999367">Click here to view book</a><br/>Front Desk Management 2 [electronic resource].ent://SD_ILS/0/SD_ILS:1559322024-04-28T19:56:44Z2024-04-28T19:56:44Zby Perry, Lewis.<br/>Call Number XX(155932.1)<br/>Publication Date 2008<br/>Format: Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=3010949">Click here to view book</a><br/>Tourism Supply Chain Management [electronic resource].ent://SD_ILS/0/SD_ILS:338592024-04-28T19:56:44Z2024-04-28T19:56:44Zby Song, Haiyan.<br/>Call Number 910.687<br/>Publication Date 2011<br/>Summary Fierce global competition in the tourism industry is now focused on integral parts of supply chains rather than on individual firms. The highly competitive environment has forced tourism firms to look for ways to enhance their competitive advantage. Tourism products are often viewed by consumers as a value-added chain of different service components and identifying ways to effectively manage the interrelated tourism business operations will enable tourism firms to better meet customer needs and accomplish business goals thus maintaining competitive advantage over their equally efficient rivals<br/>Format: Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=958645">Click here to view book</a><br/>Sales management for hotels / Derek Taylorent://SD_ILS/0/SD_ILS:18062024-04-28T19:56:44Z2024-04-28T19:56:44Zby Taylor, Derek<br/>Call Number 647.950688 TAY<br/>Publication Date 1987<br/>Format: Books<br/>Strategic management / John Viljoen & Susan Dann.ent://SD_ILS/0/SD_ILS:183052024-04-28T19:56:44Z2024-04-28T19:56:44Zby Viljoen, John.<br/>Call Number 658.4012 VIL<br/>Publication Date 2003<br/>Summary Strategic management<br/>Format: Books<br/>Leadership and Management : Budgets [electronic resource]ent://SD_ILS/0/SD_ILS:3047312024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(304731.1)<br/>Summary All the essentials for creating, monitoring and managing your budgets.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/47583246/budgets">ClickView Player</a><br/>Essentials of inventory management / Max Muller.ent://SD_ILS/0/SD_ILS:2229682024-04-28T19:56:44Z2024-04-28T19:56:44Zby Muller, Max.<br/>Call Number 658.787 21<br/>Publication Date 2003<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=80729">Click here to view</a><br/>Leadership and Management : Technology [electronic resource]ent://SD_ILS/0/SD_ILS:3047582024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(304758.1)<br/>Summary There are benefits and challenges when integrating new technologies and systems. This video examines some of the key factors to watch out for.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/47583478/technology">ClickView Player</a><br/>Global Hospitality And Tourism Management Technologies.ent://SD_ILS/0/SD_ILS:2885082024-04-28T19:56:44Z2024-04-28T19:56:44Zby Macleod, Andrew.<br/>Call Number XX(288508.1)<br/>Publication Date 2018<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5564764">Click here to view book</a><br/>Directing Colour : Colour Management [electronic resource]ent://SD_ILS/0/SD_ILS:3033482024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(303348.1)<br/>Summary With everything now set to record, Ollie focuses on how simple colour and contrast management in production can maximise the quality of your digital negative. From using probes to ensure camera monitors are calibrated, to using charts to ensure white balance and contrast are consistent across all cameras; Ollie shows us his top tips for in-camera colour management.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/7820308/colour-management">ClickView Player</a><br/>Risk Management for Nurses [electronic resource]ent://SD_ILS/0/SD_ILS:3016452024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(301645.1)<br/>Summary Nursing, like any job, has its inherent risks. But in nursing, more than other fields, risks present themselves on a daily basis, and the impact of these risks can have serious consequences. It is critically important then for nurses to be aware of the risks around them, and be well equipped to deal with them in the best way possible. This essential programme provides a framework for management of risks; from identification and assessment, to potential solutions, and a risk management plan. It then examines common areas of risk for nursing professionals; from infection control and manual handling, to medication errors, IV therapy, and patient identification.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/3714401/risk-management-for-nurses">ClickView Player</a><br/>Careers in management consulting [electronic resource].ent://SD_ILS/0/SD_ILS:2376502024-04-28T19:56:44Z2024-04-28T19:56:44Zby WetFeet (Firm)<br/>Call Number 658.46 22<br/>Publication Date 2008<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=293758">Click here to view</a><br/>Risk Management in Recreation [electronic resource]ent://SD_ILS/0/SD_ILS:3014382024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(301438.1)<br/>Summary There are risks involved with all outdoor activities. They make the experience challenging, adventurous, and ultimately rewarding. But how we assess and manage those risks is the key to having fun in the great outdoors. This programme addresses the nature of risk, including positive and negative consequences and emphasises the importance of personal responsibility in managing risk. An overview of how to identify, assess and reduce risks in recreational settings is provided. We meet Peta Whitford, Education Development Officer at Orienteering Victoria who walks us through the potential risks and rewards of outdoor activity.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/3714137/risk-management-in-recreation">ClickView Player</a><br/>Farm irrigation : planning & management / Neil Southorn.ent://SD_ILS/0/SD_ILS:2312112024-04-28T19:56:44Z2024-04-28T19:56:44Zby Southorn, Neil.<br/>Call Number 631.587 22<br/>Publication Date 1997<br/>Summary There is no doubt that irrigation makes a major contribution to agricultural production, making a whole range of crops viable in an otherwise unreliable climate and helping insure against drought. However irrigation does not automatically guarantee a profit and acclaim, it is a high cost exercise, using water from increasingly scarce supplies, and contributes to environmental concerns of the community. Many of the pressures facing some irrigators have been caused by a lack of understanding in the past of best practices necessary in design, installation and management. Alternative methods of ir.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=203417">Click here to view</a><br/>Medical Technology Management Practice [electronic resource].ent://SD_ILS/0/SD_ILS:2457602024-04-28T19:56:44Z2024-04-28T19:56:44Zby Chan, Anthony.<br/>Call Number 610.28<br/>Publication Date 2003<br/>Summary With continuous rapid advancement, technology has infiltrated into all parts of everyday life. Modern health care delivery and medicine are increasingly dependent on technology in the diagnosis and mitigation of illnesses, in disease prevention, and in health promotion. Medical technology is one of the driving forces in shaping the direction of health care. However, it is also a primary factor for the escalating cost in the health care delivery system. For these reasons, it is important for managers to master the arts and methodologies in medical technology management so that technology can be.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=448521">Click here to view</a><br/>Strategic Career Management : Developing Your Talent.ent://SD_ILS/0/SD_ILS:2861662024-04-28T19:56:44Z2024-04-28T19:56:44Zby Yarnall, Jane.<br/>Call Number 641<br/>Publication Date 2009<br/>Summary Organizations need to develop and retain their talent, and managing careers in a strategic fashion is critical to achieving this. This book takes a practical approach to help you make strategic career management work both for the talent you want to retain and for the organization they work in. It will help you to: - Improve your strategic career management - Improve employee retention - Develop a business case for careers - Design and develop critical processes to support your strategy - Explore best practice examples from other organizations - Evaluate your progress Other titles in the HR Series: Organization Design (Stanford) Transforming HR (Reddington, Williamson and Withers) HR - The Business Partner (Kenton and Yarnall) The Changing World of the Trainer (Sloman) publishing March 2007 Change, Conflict and the Corporate Community (Kenton and Penn) publishing June 2007.<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=313768">Click here to view book</a><br/>Islamic Tourism : Management of Travel Destinations.ent://SD_ILS/0/SD_ILS:2888822024-04-28T19:56:44Z2024-04-28T19:56:44Zby Jamal, Ahmad.<br/>Call Number 338.4791<br/>Publication Date 2018<br/>Summary Islamic tourism is an increasingly important market sector. This book provides practical applications, models and illustrations of religious tourism and pilgrimage management from a variety of international perspectives, supported by case studies.<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5630916">Click here to view book</a><br/>Inflight catering management / Audrey C. McCool.ent://SD_ILS/0/SD_ILS:108112024-04-28T19:56:44Z2024-04-28T19:56:44Zby McCool, Audrey Carol.<br/>Call Number 647.95068 MCC<br/>Publication Date 1995<br/>Format: Books<br/>Hospitality management strategies / Ronald A. Nykiel.ent://SD_ILS/0/SD_ILS:295042024-04-28T19:56:44Z2024-04-28T19:56:44Zby Nykiel, Ronald A.<br/>Call Number 647.94068 NYK<br/>Publication Date 2005<br/>Format: Books<br/>Strategic market management / David A. Aaker.ent://SD_ILS/0/SD_ILS:305122024-04-28T19:56:44Z2024-04-28T19:56:44Zby Aaker, David A.<br/>Call Number 658.8 AAK<br/>Publication Date 2011<br/>Format: Books<br/>Successful buffet management / Ronald A. Yuddent://SD_ILS/0/SD_ILS:17332024-04-28T19:56:44Z2024-04-28T19:56:44Zby Yudd, Ronald A.<br/>Call Number 647.95 YUD<br/>Publication Date 1990<br/>Format: Books<br/>Human resource management / Raymond J. Stone.ent://SD_ILS/0/SD_ILS:168692024-04-28T19:56:44Z2024-04-28T19:56:44Zby Stone, Raymond J.<br/>Call Number 658.300994 STO<br/>Publication Date 2002<br/>Summary The fourth edition of Human Resource Management has been thoroughly revised and updated to reflect current issues and practice in HRM. A continuing emphasis is placed on HRM practice in the AsiaPacific Rim as is the importance of strategy and managing diversity in human resource management.<br/>Format: Books<br/>Multimedia database management systems / Guojin Lu.ent://SD_ILS/0/SD_ILS:2190142024-04-28T19:56:44Z2024-04-28T19:56:44Zby Lu, Guojun, 1963-<br/>Call Number 006.7 21<br/>Publication Date 1999<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=40411">Click here to view</a><br/>Cultural and Heritage Tourism and Management.ent://SD_ILS/0/SD_ILS:2876222024-04-28T19:56:44Z2024-04-28T19:56:44Zby Kaufman, Tammie J.<br/>Call Number 306.4819 KAU<br/>Publication Date 2018<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5435998">Click here to view book</a><br/>Strategic market management / David A. Aaker.ent://SD_ILS/0/SD_ILS:305282024-04-28T19:56:44Z2024-04-28T19:56:44Zby Aaker, David A.<br/>Call Number 658.8 AAK<br/>Publication Date 2008<br/>Summary "Significantly revised, with a wealth of new and updated material, "Strategic Market Management, 8th Edition" remains the most authoritative guide to creating business strategies that will be relevant and compelling to customers, sustainable even in face of competitive attack, and maximize the assets and competencies of your organization."--BACK COVER.<br/>Format: Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/fy0805/2008274680.html">http://www.loc.gov/catdir/toc/fy0805/2008274680.html</a><br/>Catering menu management / Nancy Loman Scanlonent://SD_ILS/0/SD_ILS:19742024-04-28T19:56:44Z2024-04-28T19:56:44Zby Scanlon, Nancy Loman<br/>Call Number 642.4 SCA<br/>Publication Date 1992<br/>Format: Books<br/>Restaurant Financial Management : A Practical Approach.ent://SD_ILS/0/SD_ILS:2880532024-04-28T19:56:44Z2024-04-28T19:56:44Zby Hyung-il, Jung.<br/>Call Number 647.95068<br/>Publication Date 2018<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5501821">Click here to view book</a><br/>Time management / Kate Williams, Michelle Reid.ent://SD_ILS/0/SD_ILS:311162024-04-28T19:56:44Z2024-04-28T19:56:44Zby Williams, Kate, 1949-<br/>Call Number 378.198 WIL<br/>Publication Date 2011<br/>Summary "This easy-to-use guide helps students to improve their time management skills. Focusing specifically on challenges posed within a higher education context, it provides practical advice for students at all levels. Concise yet effective, the book's informal style is supplemented by engaging illustrations"-- Provided by publisher.<br/>Format: Books<br/>Cover image <a href="http://www.netread.com/jcusers2/bk1388/603/9780230299603/image/lgcover.9780230299603.jpg">http://www.netread.com/jcusers2/bk1388/603/9780230299603/image/lgcover.9780230299603.jpg</a><br/>The emergency management handbook / Mary Russell.ent://SD_ILS/0/SD_ILS:2955112024-04-28T19:56:44Z2024-04-28T19:56:44Zby Russell, Mary, author.<br/>Call Number 363.348 23<br/>Publication Date 2015<br/>Format: Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=1431670">Click here to view ebook</a><br/>Contemporary security management / John J. Fay.ent://SD_ILS/0/SD_ILS:2315302024-04-28T19:56:44Z2024-04-28T19:56:44Zby Fay, John, 1934-<br/>Call Number 658.47 22<br/>Publication Date 2006<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=196419">Click here to view</a><br/>Mine Maintenance Management Reader. [electronic resource].ent://SD_ILS/0/SD_ILS:2410502024-04-28T19:56:44Z2024-04-28T19:56:44Zby Tomlingson, Paul D.<br/>Call Number 622.0682<br/>Publication Date 2007<br/>Summary The Mine Maintenance Management Reader is an indispensable handbook for maintenance managers and supervisors, and mine and plant managers in heavy industry. Virtually every aspect of this essential function is addressed, from organizing maintenance around a plant-level production strategy to how maintenance professionals can provide a road map for creating a more efficient organization. These critical "big picture" issues are brought to life through engaging vignettes of maintenance men and women dealing with real-life, day-to-day problems and concerns. Author Paul D. Tomlingson draws on his 3.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=439085">Click here to view</a><br/>Sustainable Event Management : A Practical Guide.ent://SD_ILS/0/SD_ILS:2814252024-04-28T19:56:44Z2024-04-28T19:56:44Zby Jones, Meegan, author.<br/>Call Number 394.2068 JON<br/>Publication Date 2017<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5178441">Click here to view book</a><br/>Guard force management / Lucien G. Canton.ent://SD_ILS/0/SD_ILS:2311792024-04-28T19:56:44Z2024-04-28T19:56:44Zby Canton, Lucien G.<br/>Call Number 363.289068 22<br/>Publication Date 2003<br/>Summary Guard Force Management looks at the contract guard force as a business and demonstrates how current management techniques can be used to improve efficiency and increase profitability. The author takes proven management principles and applies them to the competitive security industry. This updated edition includes an entirely new chapter on preparation and response to crisis in order to maintain business continuity. The book focuses on administrative and financial functions that are frequently neglected in guard companies, and discusses planning and conducting guard operations in detail.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=199117">Click here to view</a><br/>Supervision and management of quantity foodpreparationent://SD_ILS/0/SD_ILS:37882024-04-28T19:56:44Z2024-04-28T19:56:44Zby Morgan, William J.<br/>Call Number 647.95068 MOR<br/>Publication Date 1974<br/>Format: Books<br/>Careers in catering and hotel management.ent://SD_ILS/0/SD_ILS:51192024-04-28T19:56:44Z2024-04-28T19:56:44Zby Kinross, John S.<br/>Call Number 647.9402341 KIN<br/>Publication Date 1985<br/>Format: Books<br/>New public management / Jan-Erik Lane.ent://SD_ILS/0/SD_ILS:2221092024-04-28T19:56:44Z2024-04-28T19:56:44Zby Lane, Jan-Erik.<br/>Call Number 351 21<br/>Publication Date 2000<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=73700">Click here to view</a><br/>Quality management systems : fundamentals and vocabulary.ent://SD_ILS/0/SD_ILS:153832024-04-28T19:56:44Z2024-04-28T19:56:44Zby Standards Australia International.<br/>Call Number 658.562 STA<br/>Publication Date 2000<br/>Format: Books<br/>Telecommunications cost management / S.C. Strother.ent://SD_ILS/0/SD_ILS:2219072024-04-28T19:56:44Z2024-04-28T19:56:44Zby Strother, S. C.<br/>Call Number 658.4038 21<br/>Publication Date 2002<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=72725">Click here to view</a><br/>Food Byproducts Management and Their Utilization.ent://SD_ILS/0/SD_ILS:3120642024-04-28T19:56:44Z2024-04-28T19:56:44Zby Gómez-García, Ricardo.<br/>Call Number 664.08<br/>Publication Date 2023<br/>Summary Discusses food byproducts as value-added renewable sources using biotechnologies that avoid hazardous chemicals. It explores the value-added properties of food wastes and looks at waste byproducts of various crops, their health-benefiting bioactive compounds, and biotechnological strategies to extract, produce, and recover compounds.<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=30975760">Click here to view book</a><br/>Allergen Management in the Food Industry.ent://SD_ILS/0/SD_ILS:2883302024-04-28T19:56:44Z2024-04-28T19:56:44Zby Boye, Joyce I.<br/>Call Number 664.07<br/>Publication Date 2011<br/>Summary This book comprehensively addresses the sources of allergenic contaminants in foods, their fate during processing, and the specific measures that need to be taken to minimize their occurrence in foods. The book provides up-to-date information on the nine major allergens (as well as other emerging allergens) and practical guidelines on how these allergens can be identified and controlled during production and processing. Starting with an introduction to food allergens, the book follows with sections on food allergen management during production and processing, guidelines for the processing of specific allergen-free foods, techniques for hypo-allergenization and allergen detection, and allergen-free certification.<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=564936">Click here to view book</a><br/>Waste Management for the Food Industries.ent://SD_ILS/0/SD_ILS:2847302024-04-28T19:56:44Z2024-04-28T19:56:44Zby Arvanitoyannis, Ioannis S.<br/>Call Number 664.00286<br/>Publication Date 2010<br/>Summary The continuously increasing human population, has resulted in a huge demand for processed and packaged foods. As a result of this demand, large amounts of water, air, electricity and fuel are consumed on a daily basis for food processing, transportation and preservation purposes. Although not one of the most heavily polluting, the food industry does contribute to the increase in volume of waste produced as well as to the energy expended to do so. For the first time, nine separate food industry categories are thoroughly investigated in an effort to help combat this already acute problem. The current state of environmental management systems is described, offering comparisons of global legislation rarely found in other resources. An extensive review of commercial equipment, including advantages and disadvantages per employed waste management technique, offers a unique perspective for any academic, student, professional, and/or consultant in the food, agriculture and environmental industries. * Thoroughly examines the most prevalent and most polluting industries such as Meat, Fish, Dairy, Olive Oil, Juice and Wine industries * Includes synoptical tables [methods employed, physicochemical or microbiological parameters altered after treatment etc] and comparative figures of the effectiveness of various waste management methods * Contains nearly 2500 of the most up-to-date references available.<br/>Format: Electronic Resources<br/><a href="http://ezproxy.angliss.edu.au/login?url=https://app.knovel.com/web/toc.v/cid:kpWMFI0002">Click here to view book</a><br/>Management / Stephen P. Robbins ... [et al.].ent://SD_ILS/0/SD_ILS:141032024-04-28T19:56:44Z2024-04-28T19:56:44Zby Robbins, Stephen P., 1943-<br/>Call Number 658 ROB<br/>Publication Date 1999<br/>Format: Books<br/>Management / Stephen P. Robbins ... [et al.].ent://SD_ILS/0/SD_ILS:171992024-04-28T19:56:44Z2024-04-28T19:56:44Zby Robbins, Stephen P., 1943-<br/>Call Number 658 ROB<br/>Publication Date 2003<br/>Format: Books<br/>Management by menu / Lendal H. Kotschevarent://SD_ILS/0/SD_ILS:19952024-04-28T19:56:44Z2024-04-28T19:56:44Zby Kotschevar, Lendal Henry, 1908-<br/>Call Number 642.5 KOT<br/>Publication Date 1987<br/>Format: Books<br/>Tourism management / David Weaver, Laura Lawton.ent://SD_ILS/0/SD_ILS:227922024-04-28T19:56:44Z2024-04-28T19:56:44Zby Weaver, David B. (David Bruce)<br/>Call Number 338.479194 WEA<br/>Publication Date 2006<br/>Format: Books<br/>Tourism management / David Weaver, Laura Lawton.ent://SD_ILS/0/SD_ILS:306442024-04-28T19:56:44Z2024-04-28T19:56:44Zby Weaver, David B. (David Bruce)<br/>Call Number 338.4791 WEA<br/>Publication Date 2010<br/>Summary "... updated with recent industry and research developments and retains the thoroughness of content and application that has been established in the previous editions"--Back cover.<br/>Format: Books<br/>Production management in the food plantent://SD_ILS/0/SD_ILS:65632024-04-28T19:56:44Z2024-04-28T19:56:44Zby Food Technology Association of Australia<br/>Call Number ARC 664.006 PRO<br/>Publication Date 1982<br/>Format: Books<br/>People Management Forum (PMF) [electronic resource].ent://SD_ILS/0/SD_ILS:203432024-04-28T19:56:44Z2024-04-28T19:56:44Zby William Angliss Institute of TAFE.<br/>Call Number WAIARC CD 378.945 PEO<br/>Publication Date 2003<br/>Summary People Management Forum (PMF) - Power Point presentation; PMF outcomes - Word document; Self-assessment of development needs - Word document.<br/>Format: Computer file<br/>Telecommunications department management / Robert A. Gable.ent://SD_ILS/0/SD_ILS:2193782024-04-28T19:56:44Z2024-04-28T19:56:44Zby Gable, Robert A. (Robert Allen), 1954-<br/>Call Number 384.068 21<br/>Publication Date 1999<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=40379">Click here to view</a><br/>Harvard business review on knowledge management.ent://SD_ILS/0/SD_ILS:138252024-04-28T19:56:44Z2024-04-28T19:56:44ZCall Number 658.403 HAR<br/>Publication Date 1998<br/>Format: Books<br/>Risk management in recreation [digital videorecording].ent://SD_ILS/0/SD_ILS:304032024-04-28T19:56:44Z2024-04-28T19:56:44ZCall Number TR DVD 796.5 RIS<br/>Publication Date 2010<br/>Summary "There are risks involved with all outdoor activities. They make the experience challenging, adventurous, and ultimately rewarding. But how we assess and manage those risks is the key to having fun in the great outdoors. This program addresses the nature of risk, including positive and negative consequences and emphasises the importance of personal responsibility in managing risk. An overview of how to identify, assess and reduce risks in recreational settings is provided. We meet Peta Whitford, Education Development Officer at Orienteering Victoria who walks us through the potential risks and rewards of outdoor activity"--Container.<br/>Format: Other<br/>Journal of hospitality and tourism managementent://SD_ILS/0/SD_ILS:2572024-04-28T19:56:44Z2024-04-28T19:56:44ZCall Number PER 647.9494 AUS<br/>Format: Other Other<br/><a href="https://www-sciencedirect-com.ezproxy.angliss.edu.au/journal/journal-of-hospitality-and-tourism-management">Click here for electronic access.</a><br/>Risk management safety essentials [digital videorecording].ent://SD_ILS/0/SD_ILS:291982024-04-28T19:56:44Z2024-04-28T19:56:44ZCall Number TR DVD 368.11 RIS<br/>Publication Date 2010<br/>Format: Other<br/>Annual Banquet [association menu] : Institute of Sales Management.ent://SD_ILS/0/SD_ILS:174432024-04-28T19:56:44Z2024-04-28T19:56:44Zby Institute of Sales Management (Australia) Victorian Branch<br/>Call Number ARC MENU YELLOW 156<br/>Publication Date 1962<br/>Format: Books<br/>Successful project management [electronic resource] / Larry Richman.ent://SD_ILS/0/SD_ILS:2507912024-04-28T19:56:44Z2024-04-28T19:56:44Zby Richman, Larry L. (Larry Leon), 1955-<br/>Call Number 658.404 22<br/>Publication Date 2011<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=387648">Click here to view</a><br/>Journal of small business management. [electronic resource].ent://SD_ILS/0/SD_ILS:189822024-04-28T19:56:44Z2024-04-28T19:56:44Zby International Council for Small Business.<br/>Call Number ELECTRONIC RESOURCE<br/>Publication Date 2024 2023 2022 2021 2020<br/>Format: Electronic Resources<br/>Full text available: 1984-07-01 - <a href="http://infotrac.galegroup.com/itw/infomark/1/1/1/purl=rc18%5fITOF%5F0%5F%5Fjn+%22Journal+of+Small+Business+Management%22">Available via InfoTrac to William Angliss of Institute of TAFE users only. Click here to access electronic journal.</a><br/>Casino (Management Agreement) Act 1993 [electronic resource].ent://SD_ILS/0/SD_ILS:197582024-04-28T19:56:44Z2024-04-28T19:56:44Zby Victoria<br/>Call Number ELECTRONIC RESOURCE<br/>Publication Date 2024 2023 2022 2021 2020<br/>Format: Books<br/><a href="http://www.austlii.edu.au/au/legis/vic/consol_act/caa1993238/">Click here to access the Casino (Management Agreement) Act 1993.</a><br/>Fundamentals of human resources management / Diane Arthur.ent://SD_ILS/0/SD_ILS:2335892024-04-28T19:56:44Z2024-04-28T19:56:44Zby Arthur, Diane.<br/>Call Number 658.3076 22<br/>Publication Date 2004<br/>Summary Key tools for developing a human resources plan based on organizational needs. Fundamentals of Human Resources Management, Fourth Edition is a comprehensive and up-to-date guide to virtually every aspect of human resources management from understanding the basic HR functions to using the Web for recruiting and selecting the latest HRIS. Whether new to the profession or a newly promoted professional, students will find in this book all the information and skills they need to do their job and make a positive impact in their organization. Readers will learn how to: Answer the human resource chal.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=387657">Click here to view</a><br/>International Encyclopedia of Hospitality Management [electronic resource].ent://SD_ILS/0/SD_ILS:341582024-04-28T19:56:44Z2024-04-28T19:56:44Zby Pizam, Abraham.<br/>Call Number 647.94<br/>Publication Date 2012<br/>Summary The International Encyclopedia of Hospitality Management covers all of the relevant issues in the field of hospitality management from both a sectoral level:* Lodging* Restaurants* Clubs* Time-share* ConventionsAs well as a functional one: * Accounting & finance* Marketing* Human resources* Information technology* Facilities management Its u<br/>Format: Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=269538">Click here to view book</a><br/>Services Management [Including Skill Development] [electronic resource].ent://SD_ILS/0/SD_ILS:1559772024-04-28T19:56:44Z2024-04-28T19:56:44Zby Ramachandra, K.<br/>Call Number XX(155977.1)<br/>Publication Date 2009<br/>Format: Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=3011265">Click here to view book</a><br/>SNMP-based ATM network management / Heng Pan.ent://SD_ILS/0/SD_ILS:2211282024-04-28T19:56:44Z2024-04-28T19:56:44Zby Pan, Heng.<br/>Call Number 005.71 21<br/>Publication Date 1998<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=67443">Click here to view</a><br/>Improving your project management skills / Larry Richman.ent://SD_ILS/0/SD_ILS:2274862024-04-28T19:56:44Z2024-04-28T19:56:44Zby Richman, Larry.<br/>Call Number 658.404 22<br/>Publication Date 2006<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=143253">Click here to view</a><br/>Ecotourism [electronic resource] : Management, Development and Impactent://SD_ILS/0/SD_ILS:1560042024-04-28T19:56:44Z2024-04-28T19:56:44Zby Krause, Anton.<br/>Call Number 910.68<br/>Publication Date 2010<br/>Format: Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=3020082">Click here to view book</a><br/>People management in turbulent times / Adrian Furnham.ent://SD_ILS/0/SD_ILS:303802024-04-28T19:56:44Z2024-04-28T19:56:44Zby Furnham, Adrian.<br/>Call Number 658.3 FUR<br/>Publication Date 2009<br/>Format: Books<br/>Tourism Impacts, Planning and Management [electronic resource].ent://SD_ILS/0/SD_ILS:1547432024-04-28T19:56:44Z2024-04-28T19:56:44Zby Mason, Peter.<br/>Call Number XX(154743.1)<br/>Publication Date 2015<br/>Summary Tourism Impacts, Planning and Management is a unique text, which links these three crucial areas of tourism - impacts, planning and management.Tourism impacts are multi-faceted and therefore are difficult to plan for and manage. This title looks at all the key players involved - be they tourists, host communities or industry members - and considers a number of approaches and techniques for managing tourism impacts successfully.Now in a third edition, this bestselling text has been fully revised to include: New material on: terrorism, sustainability, climate change, sex tourism, heritage touris<br/>Format: Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=2194907">Click here to view book</a><br/>Leadership and Management : Managing Processes [electronic resource]ent://SD_ILS/0/SD_ILS:3047402024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(304740.1)<br/>Summary Good processes run like efficient, well oiled machines. We take a look at how to input into and manage processes.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/47583291/managing-processes">ClickView Player</a><br/>Leadership and Management : Leadership Styles [electronic resource]ent://SD_ILS/0/SD_ILS:3047422024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(304742.1)<br/>Summary Our engaging film looks at various leadership styles to help you understand and develop your own.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/47583323/leadership-styles">ClickView Player</a><br/>Leadership and Management : Project Lifecycle [electronic resource]ent://SD_ILS/0/SD_ILS:3047562024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(304756.1)<br/>Summary We examine the five phases of project management - Initiation, planning, execution, monitoring/control and completion.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/47583465/project-lifecycle">ClickView Player</a><br/>Leadership and Management : Managing Change [electronic resource]ent://SD_ILS/0/SD_ILS:3047362024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(304736.1)<br/>Summary There are plenty of things to consider when managing change in your organisation. Here's a guide that will help.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/47583275/managing-change">ClickView Player</a><br/>Leadership and Management : Future Focus [electronic resource]ent://SD_ILS/0/SD_ILS:3047252024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(304725.1)<br/>Summary Businesses forecasting or having a 'future focus' is essential...learn the basics in this short sketch.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/47579436/future-focus">ClickView Player</a><br/>Leadership and Management : Performance Management [electronic resource]ent://SD_ILS/0/SD_ILS:3047592024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(304759.1)<br/>Summary As a manager you should be aware of your targets and how performance will be evaluated and measured. This film will help you understand the key principles to be aware of.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/47583489/performance-management">ClickView Player</a><br/>Leadership and Management : Managing Conflict [electronic resource]ent://SD_ILS/0/SD_ILS:3047382024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(304738.1)<br/>Summary Most of us don't like conflict but conflict does arise in any business. Here's a guide to managing that conflict when you need to.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/47583285/managing-conflict">ClickView Player</a><br/>Leadership and Management : Organisational Culture [electronic resource]ent://SD_ILS/0/SD_ILS:3047442024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(304744.1)<br/>Summary Standards, values, attitudes and beliefs are all part of a company culture, something that needs to be understood by any manager or team leader.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/47583367/organisational-culture">ClickView Player</a><br/>Leadership and Management : Organisational Strategy [electronic resource]ent://SD_ILS/0/SD_ILS:3047492024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(304749.1)<br/>Summary An organisation's strategy looks at the 'bigger picture' ensuring all departments in the business are aligned to a common vision, purpose and goal.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/47583404/organisational-strategy">ClickView Player</a><br/>Leadership and Management : Risk Management [electronic resource]ent://SD_ILS/0/SD_ILS:3047542024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(304754.1)<br/>Summary Risks should be anticipated, ranked in terms of likelihood and mitigated where possible. Some helpful tips on risk management and contingency planning.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/47583456/risk-management">ClickView Player</a><br/>Leadership and Management : Constructive Feedback [electronic resource]ent://SD_ILS/0/SD_ILS:3047292024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(304729.1)<br/>Summary Negative feedback can be tricky but it can also be constructive. Be direct, be honest, use specific examples and you'll nail it.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/47583238/constructive-feedback">ClickView Player</a><br/>Leadership and Management : Business Rhythm [electronic resource]ent://SD_ILS/0/SD_ILS:3047352024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(304735.1)<br/>Summary The video looks at the planning cycle, helping you anticipate highs and lows in the rhythm of your business and prioritise tasks.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/47583272/business-rhythm">ClickView Player</a><br/>Leadership and Management : Data Analysis [electronic resource]ent://SD_ILS/0/SD_ILS:3047142024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(304714.1)<br/>Summary Using data to analyse risks, investment, projections and back up business cases is vital. Here's what you need to know.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/47578503/data-analysis">ClickView Player</a><br/>Leadership and Management : Difficult Conversations [electronic resource]ent://SD_ILS/0/SD_ILS:3047152024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(304715.1)<br/>Summary We've all had them and they're always tough. But they're healthy too. Here are some tips to approaching difficult conversations.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/47578533/difficult-conversations">ClickView Player</a><br/>Leadership and Management : Decision Making [electronic resource]ent://SD_ILS/0/SD_ILS:3047172024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(304717.1)<br/>Summary Using facts not opinions, supporting claims and looking at all angles are all part of the decision making process and getting the best from people by empowering them.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/47579238/decision-making">ClickView Player</a><br/>The property management tool kit / Mike Beirne.ent://SD_ILS/0/SD_ILS:2291012024-04-28T19:56:44Z2024-04-28T19:56:44Zby Beirne, Mike.<br/>Call Number 333.5068 22<br/>Publication Date 2006<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=164986">Click here to view</a><br/>Management Styles: Paternalistic and Collaborative [electronic resource]ent://SD_ILS/0/SD_ILS:3025612024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(302561.1)<br/>Summary Management styles can be broadly categorised into four types. In this program, we examine two types - paternalistic and collaborative. Observed through the eyes of a waiter, as two groups of employees and their managers arrive for their regular Friday business lunch, the characteristics, benefits and disadvantages of each style are examined. The programme provides a springboard for further discussion regarding management styles in relation to the diversity of staff found in any workplace.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715612/management-styles-paternalistic-and-collaborative">ClickView Player</a><br/>Management Styles: Authoritarian and Delegative [electronic resource]ent://SD_ILS/0/SD_ILS:3025452024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(302545.1)<br/>Summary Management styles can be broadly categorised into four types. In this program, we examine two styles - authoritarian and delegative. As two recruitment companies meet for their annual 10-pin bowling showdown, the characteristics of each management style are examined. This program is an ideal stimulus for thought and discussion about the benefits, disadvantages and implications of adopting different approaches to management in relation to the diversity of people and staff encountered in any workplace.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715585/management-styles-authoritarian-and-delegative">ClickView Player</a><br/>Management Essentials : Developing Your Team [electronic resource]ent://SD_ILS/0/SD_ILS:3026942024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(302694.1)<br/>Summary Understanding the importance of coaching and then learning how to coach is an essential part of managers' job. With the right teaching, managers can improve peoples' performance and motivation. Coaching is an invaluable tool for helping individuals and the business develop together. Chapter 1: Preparing to Coach. Preparing to coach requires you to agree on the topic and to identify the goals. Chapter 2: Coaching Goals. The ultimate goal of coaching is to promote discovery, listen actively and set parameters. Chapter 3: Coaching Tips. Tips for effective coaching are covered in this chapter, including authorising and empowering, and how to recap. Chapter 4: Setting SMART Targets. Discover how to ensure your SMART targets are specific, measurable, agreed upon, realistic, and timed.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715792/developing-your-team">ClickView Player</a><br/>Hotel Housekeeping Management : Changing Trends and Developments.ent://SD_ILS/0/SD_ILS:3081752024-04-28T19:56:44Z2024-04-28T19:56:44Zby Jayanti, Jayanti.<br/>Call Number 648 JAY<br/>Publication Date 2023<br/>Summary A comprehensive hands-on guide to this vital role in the operation of a hotel. With insights from international industry experts and real-life case studies, it provides the reader with a comprehensive how-to guide to all elements of this essential role as well as the theoretical foundations and operational techniques.<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=30585520">Click to View</a><br/>Management Essentials : Being a Leader [electronic resource]ent://SD_ILS/0/SD_ILS:3026852024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(302685.1)<br/>Summary Managers don't necessarily need a powerful magnetic personality to effectively lead their people. What's more important is an awareness of how leadership depends on an ability to motivate people. Chapter 1: Valuing Their Job. Learn how to give them confidence in the value of their job, put their job in context, give positive examples, and how to focus on the importance of their job. Chapter 2: Valuing the Individual. Give them confidence in their value as individuals, mention the challenges, and praise them. Chapter 3: Valuing the Team. Discover the importance of giving them confidence in their value as a team, how to feel, think and work like a team. Chapter 4: Making Decisions. Discover the key aspects in making decisions such as consulting, identifying who will be affected, checking the facts with them, getting their opinions, making the decisions, communicating it, and following up.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715783/being-a-leader">ClickView Player</a><br/>Management Essentials : Dealing with Absenteeism [electronic resource]ent://SD_ILS/0/SD_ILS:3026872024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(302687.1)<br/>Summary Absenteeism costs organisations billions in revenue every year. But when someone calls in sick, it doesn't necessarily mean that they're unwell. Managers can deal with this sensitive subject area in three simple stages. Chapter 1: Recognising Absenteeism. Learn how to acknowledge the problem, look out for signs and patters, how to keep records so you have the facts, and how to tackle absence as soon as possible. Chapter 2: Reasons for Absenteeism. The best approach to finding out the reasons behind absenteeism is to do it face to face, but don't forget to prepare your emotions and the facts, then ask what is wrong and probe. Chapter 3: Solutions to Absenteeism. Steps to solving issues of absenteeism include getting them to take responsibility, but be prepared to be flexible, agree a plan of action, and learn how to monitor.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715785/dealing-with-absenteeism">ClickView Player</a><br/>Management Essentials : Motivating Your Team [electronic resource]ent://SD_ILS/0/SD_ILS:3026952024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(302695.1)<br/>Summary If you are able to empower your staff by increasing levels of communication and sharing more information, you can improve the motivation and productivity of those working for you. This means listening, keeping people informed, knowing how to measure performance and offering praise and encouragement. Chapter 1: Motivating through Information. Motivate your staff simply by telling them how their job fits in and why it matters. Chapter 2: Motivating through Feedback. Another way to motivate staff is through a process of agreeing on targets and enabling them to measure their own performance. Chapter 3: Motivating through Praise. Discover the effective motivation strategies of praising exceptional achievements and simply talking about your staff. Chapter 4: Active Listening. The key elements covered include maintaining attention, the use of positive body language, how to use reflective listening techniques, and how to summarise.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715793/motivating-your-team">ClickView Player</a><br/>Management Essentials : Praise and Criticism [electronic resource]ent://SD_ILS/0/SD_ILS:3026982024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(302698.1)<br/>Summary Everyone needs praise and critical feedback, and when given the right way, it can help motivate individuals and teams. But it's a fine balance that all managers need to get right. This course will show managers how and when to deliver effective praise and criticism. Chapter 1: Sharing Praise. When sharing praise, make sure you are specific, talk about it, ensure there is no "sting in the tail", put it on record, make it public, and always be on the lookout for opportunities for praise! Chapter 2: Giving Criticism. If you need to give criticism, ensure it is done quickly, face to face and in private. Also make sure you agree on the facts, ask and listen, make sure you criticise the action, explain why it matters, agree a remedy and always end on a compliment.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715796/praise-and-criticism">ClickView Player</a><br/>Symbiosis in Hospitality Management : The Five Keys.ent://SD_ILS/0/SD_ILS:3119792024-04-28T19:56:44Z2024-04-28T19:56:44Zby Alatsas, Peter.<br/>Call Number XX(311979.1)<br/>Publication Date 2022<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6871665">Click here to view book</a><br/>Event Project Management : Principles, Technology and Innovation.ent://SD_ILS/0/SD_ILS:2974232024-04-28T19:56:44Z2024-04-28T19:56:44Zby Salama, Mohamed.<br/>Call Number 658.456 SAL<br/>Publication Date 2021<br/>Summary This text provides a unique lens for studying event project management in the era of sustainability, digital transformation, smart cities and rapid development in technology. It discusses and explains how to manage events utilising the sustainable project management model adapted to the specific context of event management.<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6465085">Click to View</a><br/>Current Issues in Services Management : Multidisciplinary Perspectives.ent://SD_ILS/0/SD_ILS:2977972024-04-28T19:56:44Z2024-04-28T19:56:44Zby Pelit, Elbeyi.<br/>Call Number 658<br/>Publication Date 2019<br/>Summary The book explores emotional interactions, innovative approaches and applications, organizational behavior, financial performance, tourism management and marketing strategies in the services sector. The authors make suggestions for management strategies and applications providing benefits for all parties.<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6148094">Click here to view book</a><br/>Service Management : The New Paradigm in Retailing.ent://SD_ILS/0/SD_ILS:3087752024-04-28T19:56:44Z2024-04-28T19:56:44Zby Kandampully, Jay.<br/>Call Number 658.87<br/>Publication Date 2011<br/>Summary This book examines critical service-management concepts that have direct application in the retail industry. Case examples from around the world show how to gain customer loyalty, achieve market leadership, and ensure profitability in the retail sector.<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=884281">Click here to view book</a><br/>Human Resource Management in a Hospitality Environment :ent://SD_ILS/0/SD_ILS:2705022024-04-28T19:56:44Z2024-04-28T19:56:44Zby Chesser, Jerald.<br/>Call Number 647.940683 CHE<br/>Publication Date 2016<br/>Format: Electronic Resources<br/><a href="http://ebookcentral.proquest.com/lib/angliss/detail.action?docID=4711455">Click here to view book</a><br/>Smart management workbook [electronic resource] / Marc Clark.ent://SD_ILS/0/SD_ILS:2334832024-04-28T19:56:44Z2024-04-28T19:56:44Zby Clark, Marc.<br/>Call Number 658.076 22<br/>Publication Date 2006<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=225277">Click here to view</a><br/>International Cases in Tourism Management [electronic resource].ent://SD_ILS/0/SD_ILS:341652024-04-28T19:56:44Z2024-04-28T19:56:44Zby Horner, Susan.<br/>Call Number 338.4791 22<br/>Publication Date 2012<br/>Summary International Cases in Tourism Management includes:* Profiles of individual companies* Case studies on destination management and marketing* Material on different management functions in tourism, such as marketing and human resource management* Case studies of particular types of tourism, such as ecotourism and cultural tourismThe case studies are supplemented by exercises and questions, which ensure that for students and tutors alike the book is the ideal accompanim<br/>Format: Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=288852">Click here to view book</a><br/>Strategic management of college premises / Ken Ruddiman.ent://SD_ILS/0/SD_ILS:2252792024-04-28T19:56:44Z2024-04-28T19:56:44Zby Ruddiman, Ken.<br/>Call Number 374.1200941 22<br/>Publication Date 1999<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=97672">Click here to view</a><br/>Putting Stakeholder Management into Practice [electronic resource].ent://SD_ILS/0/SD_ILS:1214242024-04-28T19:56:44Z2024-04-28T19:56:44Zby Huber, Margit.<br/>Call Number EBL1205251<br/>Publication Date 2008<br/>Summary Stakeholder Management - today's buzzword - is difficult to translate into practice even for the experienced manager. Following 'How to achieve excellence in Stakeholder Management', which included case studies from reputable companies, the present volume goes beyond explaining theoretical constructs. Success stories from a wide range of sectors and regions are analyzed in depth in order to illustrate how Stakeholder Management can be tailored to each unique situation. The reader will get concrete answers and ideas about planning and implementing successful stakeholder management in the area o<br/>Format: Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1205251">Click here to view book</a><br/>Heritage : identification, conservation and management / Graeme Aplin.ent://SD_ILS/0/SD_ILS:170212024-04-28T19:56:44Z2024-04-28T19:56:44Zby Aplin, Graeme.<br/>Call Number 338.479194 APL<br/>Publication Date 2002<br/>Format: Books<br/>Leadership and Management : Cash Flow [electronic resource]ent://SD_ILS/0/SD_ILS:3047332024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(304733.1)<br/>Summary All the basics you'll need to know about planning your cash flow taking into consideration your fixed and variable costs.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/47583256/cash-flow">ClickView Player</a><br/>Leadership and Management : Financial Forecasting [electronic resource]ent://SD_ILS/0/SD_ILS:3047202024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(304720.1)<br/>Summary We look at the difference between 'Quantitative' and 'Qualitative' methods and when to use which.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/47579356/financial-forecasting">ClickView Player</a><br/>Leadership and Management : Financial Records [electronic resource]ent://SD_ILS/0/SD_ILS:3047242024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(304724.1)<br/>Summary Working captial, current ratio, gross and net profit margins are explored to give you the basics on financial records.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/47579431/financial-records">ClickView Player</a><br/>Protocol management in computer networking / Philippe Byrnes.ent://SD_ILS/0/SD_ILS:2212152024-04-28T19:56:44Z2024-04-28T19:56:44Zby Byrnes, Philippe.<br/>Call Number 004.62 21<br/>Publication Date 2000<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=67416">Click here to view</a><br/>Leadership and Management : Developing People [electronic resource]ent://SD_ILS/0/SD_ILS:3047302024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(304730.1)<br/>Summary Recognising talent, nurturing that talent and planning for succession are just some of the points covered in this film.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/47583240/developing-people">ClickView Player</a><br/>Leadership and Management : Data Security [electronic resource]ent://SD_ILS/0/SD_ILS:3047192024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(304719.1)<br/>Summary Our series of films focusing on data continues with one introducing you to the importance of data security.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/47579275/data-security">ClickView Player</a><br/>Leadership and Management : Managing Absence [electronic resource]ent://SD_ILS/0/SD_ILS:3047342024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(304734.1)<br/>Summary Being sympathetic not suspicious and creating a culture of honesty and openess will help you in managing absences...here's why.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/47583262/managing-absence">ClickView Player</a><br/>Wound Management: Staging Pressure Areas [electronic resource]ent://SD_ILS/0/SD_ILS:3015792024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(301579.1)<br/>Summary This crucial programme addresses wound management and helps coach your staff in the principles of good skin care and the management of pressure areas. It describes the four stages of pressure areas and the most common sites for pressure area development. The film will help your staff learn the causes and risks of pressure area development and perform a nursing assessment of a wound and discuss the principles of wound care.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/3714318/wound-management-staging-pressure-areas">ClickView Player</a><br/>Case Management in Health Care [electronic resource]ent://SD_ILS/0/SD_ILS:3018042024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(301804.1)<br/>Summary Case management is becoming a prominent and successful tool of modern healthcare. Putting the client firmly at the centre of a collaborative process, it can be mediated by doctors, social workers, nurses, and a range of vocationally qualified staff. It's tricky, but is guided in all cases by a recognized set of standards that can help bring about optimal outcomes in highly complex environments.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/3714592/case-management-in-health-care">ClickView Player</a><br/>Sports Injuries: Classification and Management [electronic resource]ent://SD_ILS/0/SD_ILS:3014302024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(301430.1)<br/>Summary This programme is a comprehensive guide to the classification and management of sports injuries. Wendy Braybon, head physiotherapist at the Victorian Institute of Sport, shows us how to classify and manage soft tissue injuries (such as sprains, skin abrasions, lacerations, and blisters) and hard tissue injuries (fractures and dislocations). We learn to apply the RICER technique for managing soft tissue injuries and the TOTAPS and DRABC techniques for assessing and managing hard tissue injuries. Throughout the programme we see detailed graphics and real-life examples of different injuries, talk to Paralympian Jessica Gallagher, and see dramatised scenarios demonstrating key injury management techniques.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/3714126/sports-injuries-classification-and-management">ClickView Player</a><br/>Hot Tips for Classroom Management [electronic resource]ent://SD_ILS/0/SD_ILS:3026642024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(302664.1)<br/>Summary One of the biggest challenges facing teachers today is classroom management and dealing with difficult students. This programme provides help.It offers some effective, preventative strategies, as well as ways to deal with difficult behaviour when it occurs. Divided into easy-to-absorb chapters with summaries: - Pre-planning - establishing the rules, - Pre-planning - other strategies. - Routine. - Seven steps of behaviour management. - The behaviour interventions pyramid. - Depersonalising behaviour sanctions. - Reflection. Written by teachers in the know, this is a great professional development tool for any new teacher, or any teacher wanting to brush up on essential classroom skills.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715760/hot-tips-for-classroom-management">ClickView Player</a><br/>Aged Care: Effective Wound Management [electronic resource]ent://SD_ILS/0/SD_ILS:3018472024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(301847.1)<br/>Summary Safe skilled practice is central to the principles of nursing. With increasing demands for health professionals to strive for higher standards of care, many nurses are returning to the basics which underpin expert clinical practice in order to review and update their current knowledge and skills. Maintaining asepsis in acute wound management is just one of many basic skills, which together create a solid foundation on which to build and support excellence in patient care delivery. This programme has been developed with the purpose of marrying the principles of infection control with an aseptic, no-touch technique thus promoting the optimum environment for wound healing.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/3714644/aged-care-effective-wound-management">ClickView Player</a><br/>Small Business Management : Starting Up [electronic resource]ent://SD_ILS/0/SD_ILS:3024912024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(302491.1)<br/>Summary Small business is commonly considered to be the "engine room" of the country's economy. Flexible hours and the opportunity to make large profits can make starting your own business appealing; however the reality of owning your own small business will present you with many challenges. This programme investigates what it takes to be a small business owner, including legal implications, product demand and niche markets, making a business profitable and the importance choosing the correct name for your business. With solid market research, an understanding of business principles and a lot of hard work, success may well come your way.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/3715510/starting-up">ClickView Player</a><br/>Pain Management in the Elderly [electronic resource]ent://SD_ILS/0/SD_ILS:3016812024-04-28T19:56:44Z2024-04-28T19:56:44Zby ClickView (Firm)<br/>Call Number XX(301681.1)<br/>Summary Pain is something we all experience and is something that many people fear, especially as they grow older. Long term experiences of pain may well become increasingly common as we head towards an ageing society beset with multiple chronic diseases. It is therefore imperative that medical professionals understand the implications of pain and incorporate appropriate actions to assess and deal with pain into their patient care. This programme considers all of these issues and looks broadly at pain management in the elderly. Three pain management experts share their insights with us, examining what pain is, assessment methods and common treatments available.<br/>Format: Other<br/><a href="https://online.clickview.com.au/libraries/videos/3714447/pain-management-in-the-elderly">ClickView Player</a><br/>Drug use, policy, and management / Richard Isralowitz.ent://SD_ILS/0/SD_ILS:2233652024-04-28T19:56:44Z2024-04-28T19:56:44Zby Isralowitz, Richard.<br/>Call Number 363.480973 22<br/>Publication Date 2002<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=85888">Click here to view</a><br/>Hospitality and Tourism Management Accounting [electronic resource].ent://SD_ILS/0/SD_ILS:343362024-04-28T19:56:44Z2024-04-28T19:56:44Zby Atkinson, Helen.<br/>Call Number 338.4791<br/>Publication Date 2012<br/>Summary Part of the Contemporary Review Series. Contemporary Tourism Reviews will provide you with critical, state-of-the-art surveys of all of the major areas of tourism study to people who are coming to a topic for the first time. Written by leading thinkers and academics in the field they provide flexible, current and topical information as an instant download.<br/>Format: Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=894636">Click here to view book</a><br/>Supply Chain Management of Tourism Towards Sustainability.ent://SD_ILS/0/SD_ILS:2989372024-04-28T19:56:44Z2024-04-28T19:56:44Zby Soratana, Kullapa.<br/>Call Number 910.684<br/>Publication Date 2020<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6357254">Click here to view book</a><br/>Basic Management Accounting for the Hospitality Industry.ent://SD_ILS/0/SD_ILS:3088082024-04-28T19:56:44Z2024-04-28T19:56:44Zby Chibili, Michael.<br/>Call Number 657.83699999999999<br/>Publication Date 2017<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5986687">Click here to view book</a><br/>Tourism Management in Warm-Water Island Destinations.ent://SD_ILS/0/SD_ILS:2888762024-04-28T19:56:44Z2024-04-28T19:56:44Zby Airey, David.<br/>Call Number 338.479109142<br/>Publication Date 2018<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5624979">Click here to view book</a><br/>IT project portfolio management / Stephen S. Bonham.ent://SD_ILS/0/SD_ILS:2265352024-04-28T19:56:44Z2024-04-28T19:56:44Zby Bonham, Stephen S.<br/>Call Number 004.0684 22<br/>Publication Date 2005<br/>Summary This groundbreaking book introduces you to a comprehensive approach to implementing Project Portfolio Management (PPM) to support and prioritize IT projects in both large and small companies. The first book to show you how to manage the portfolio of all IT-based projects in an organization, this unique resource details how a portfolio of projects can be aligned with the ever-changing marketplace via a central strategy, maximized for overall return on investment, and balanced for risk across an organization. Written by a highly regarded industry professional with over 15 years of experience, th.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=127774">Click here to view</a><br/>The project management communications toolkit / Carl Pritchard.ent://SD_ILS/0/SD_ILS:2249022024-04-28T19:56:44Z2024-04-28T19:56:44Zby Pritchard, Carl L.<br/>Call Number 658.4038 22<br/>Publication Date 2004<br/>Summary Effective communication is every project manager's most powerful tool. Helping you achieve a high level of communications expertise and success is the goal of this book. This practical resource shows you how to coordinate the efforts of teams of project members and maintain an open dialog with senior executives. The book explains how to energize projects, create momentum, and achieve success by talking and listening to your staff. Moreover you learn how to effectively communicate project status and requirements to executive management.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=112160">Click here to view</a><br/>Next generation knowledge management / Jerry W. Ash.ent://SD_ILS/0/SD_ILS:277002024-04-28T19:56:44Z2024-04-28T19:56:44Zby Ash, Gerald W.<br/>Call Number 658.4038 ASH<br/>Publication Date 2007 2006<br/>Format: Books<br/>Introduction to hospitality management / Kathleen M. Iverson.ent://SD_ILS/0/SD_ILS:17742024-04-28T19:56:44Z2024-04-28T19:56:44Zby Iverson, Kathleen M.<br/>Call Number 647.94068 IVE<br/>Publication Date 1989<br/>Format: Books<br/>Entrepreneurship management in hospitality industry / Sophea Tiend.ent://SD_ILS/0/SD_ILS:2895492024-04-28T19:56:44Z2024-04-28T19:56:44Zby Tiend, Sophea, author.<br/>Call Number 647.94068 TIE<br/>Publication Date 2019<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5655671">Click here to view book</a><br/>Human resource management casebook / Peter J. Bruce.ent://SD_ILS/0/SD_ILS:231282024-04-28T19:56:44Z2024-04-28T19:56:44Zby Bruce, Peter J.<br/>Call Number 658.300994 BRU<br/>Publication Date 2003<br/>Summary Has been designed as a practical resource for use in academic teaching environments and will enable students to apply theoretical concepts through the use of two approaches to case study analysis. Asutralian author, Monash University.<br/>Format: Books<br/>Management of medical foodservice / Catherine F. Sullivanent://SD_ILS/0/SD_ILS:18262024-04-28T19:56:44Z2024-04-28T19:56:44Zby Sullivan, Catherine F.<br/>Call Number 642.56 SUL<br/>Publication Date 1990<br/>Format: Books<br/>Strategic Questions in Food and Beverage Management.ent://SD_ILS/0/SD_ILS:2839422024-04-28T19:56:44Z2024-04-28T19:56:44Zby Wood, Roy C.<br/>Call Number 647.95068<br/>Publication Date 2018<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5211852">Click here to view book</a><br/>Resorts : management and operation / Robert Christie Mill.ent://SD_ILS/0/SD_ILS:154462024-04-28T19:56:44Z2024-04-28T19:56:44Zby Mill, Robert Christie.<br/>Call Number 647.94068 MIL<br/>Publication Date 2001<br/>Format: Books<br/>Restaurant management [electronic resource] / V. K. Gupta.ent://SD_ILS/0/SD_ILS:1559672024-04-28T19:56:44Z2024-04-28T19:56:44Zby Gupta, V.K.<br/>Call Number 647.95068 GUP<br/>Publication Date 2008<br/>Format: Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=3011000">Click here to view book</a><br/>Resort development and management / Chuck Y. Geeent://SD_ILS/0/SD_ILS:43622024-04-28T19:56:44Z2024-04-28T19:56:44Zby Gee, Chuck Y.<br/>Call Number 647.94 GEE<br/>Publication Date 1988<br/>Format: Books<br/>Estimating risk : a management approach / Andy Garlick.ent://SD_ILS/0/SD_ILS:297302024-04-28T19:56:44Z2024-04-28T19:56:44Zby Garlick, A. R.<br/>Call Number 658.155 GAR<br/>Publication Date 2007<br/>Summary "Andy Garlick's book explores the role of quantitative techniques in modern risk management. Risk management has grown in importance in most organisations in the last 20 years, but in many remains simply a matter of processing lists of risks and actions. The author argues that this fails to make the most of the techniques available and that organisations can improve their risk decision making by using risk models." "His book describes a broad range of modelling techniques, all illustrated by business-relevant examples. The role of the models in decision making is also discussed, with particular emphasis on what the risk premium - the price people charge for accepting risk - is and should be."--BOOK JACKET.<br/>Format: Books<br/>Critical chain project management / Lawrence P. Leach.ent://SD_ILS/0/SD_ILS:2265362024-04-28T19:56:44Z2024-04-28T19:56:44Zby Leach, Lawrence P.<br/>Call Number 658.5 22<br/>Publication Date 2005<br/>Summary Annotation Fresh, field-tested insights on how to plan, lead, and complete projects with unprecedented efficiency provide project managers with expanded coverage of critical chain planning and project management. This resource spells out CCPM techniques, tools, and theory plus key project skills not covered in other critical chain books, such as scope control and risk management.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=127777">Click here to view</a><br/>Handbook of production management methods / Gideon Halevi.ent://SD_ILS/0/SD_ILS:2306612024-04-28T19:56:44Z2024-04-28T19:56:44Zby Halevi, Gideon, 1928-<br/>Call Number 658.5 22<br/>Publication Date 2001<br/>Summary This unique book provides a guide to the selection of appropriate production and manufacturing methods for postgraduate and professional manufacturing engineers. It starts by helping the reader to identify the required objectives of industrial management for their particular situation. Having identified the objectives an analytical assessment of the available production and management methods is made. The analytical system presents an objective method of production selection. For example, this practical book will help the reader to decide whether or not a local Just-in-Time process is needed or a full chain JIT method is needed. Alternatively the problem may be deciding between set-up time reduction or changeover time reduction. Should TQM be ceded to PCIs? This book covers nearly all methods of production and manufacturing and will prove the most comprehensive guide to choosing and using these methods. Only book of its kind availableWidest coverage of methods availableAnalytical approach to decision making.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=196541">Click to view here</a><br/>Critical chain project management / Lawrence P. Leach.ent://SD_ILS/0/SD_ILS:2193872024-04-28T19:56:44Z2024-04-28T19:56:44Zby Leach, Lawrence P.<br/>Call Number 658.404 21<br/>Publication Date 2000<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=40410">Click here to view</a><br/>Resorts : management and operations / Robert Christie Mill.ent://SD_ILS/0/SD_ILS:306432024-04-28T19:56:44Z2024-04-28T19:56:44Zby Mill, Robert Christie.<br/>Call Number 647.94068 MIL<br/>Publication Date 2008 2007<br/>Summary "In recent years, the definition of "resort" has expanded to include any facility that provides recreation and entertainment in combination with lodging. Revised and updated for these changes, Resorts: Management and Operation, Second Edition covers both new trends, like the increasing popularity of timeshares and cruise ships, and tried-and-true businesses like ski areas, golf resorts, spas, and casinos. The book provides a comprehensive look at how today's industry classifies, develops, markets, and manages these various properties."--BOOK JACKET.<br/>Format: Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip074/2006037901.html">http://www.loc.gov/catdir/toc/ecip074/2006037901.html</a>
Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0814/2006037901-d.html">http://www.loc.gov/catdir/enhancements/fy0814/2006037901-d.html</a><br/>Project management process improvement / Robert K. Wysocki.ent://SD_ILS/0/SD_ILS:2244432024-04-28T19:56:44Z2024-04-28T19:56:44Zby Wysocki, Robert K.<br/>Call Number 658.4 22<br/>Publication Date 2004<br/>Summary No matter how perfect a project plan may be on paper, it is worthless if nobody actually uses it. This innovative guide shows you how to ensure that your team has the process capabilities needed to successfully carry out any project plan you put to paper. By using the SEI's Capability Maturity Model, The Project Management Maturity Model, and PMBOK Knowledge areas, you can baseline your team's process level to see how it measures up to those required by a project plan.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=104664">Click here to view</a><br/>Time management [electronic resource] : eWorkbook / Tony Alessandra.ent://SD_ILS/0/SD_ILS:2354812024-04-28T19:56:44Z2024-04-28T19:56:44Zby Alessandra, Anthony J.<br/>Call Number 650.11 22<br/>Publication Date 2005<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=236830">Click here to view</a><br/>Carp [electronic resource] : Habitat, Management and Diseasesent://SD_ILS/0/SD_ILS:1560192024-04-28T19:56:44Z2024-04-28T19:56:44Zby Sanders, Jennifer D.<br/>Call Number 641.392<br/>Publication Date 2011<br/>Format: Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=3021059">Click here to view book</a><br/>Foundations of management / Stephen Robbins ... [et al.]ent://SD_ILS/0/SD_ILS:259832024-04-28T19:56:44Z2024-04-28T19:56:44Zby Robbins, Stephen P., 1943-<br/>Call Number 658 ROB<br/>Publication Date 2006<br/>Format: Books<br/>Foundations of management / Stephen Robbins ... [et al.].ent://SD_ILS/0/SD_ILS:227932024-04-28T19:56:44Z2024-04-28T19:56:44Zby Robbins, Stephen P., 1943-<br/>Call Number 658 ROB<br/>Publication Date 2006<br/>Format: Books<br/>Foundations of management / [Stephen] Robbins ... [et al].ent://SD_ILS/0/SD_ILS:275962024-04-28T19:56:44Z2024-04-28T19:56:44Zby Robbins, Stephen P., 1943-<br/>Call Number 658 FOU<br/>Publication Date 2009<br/>Format: Books<br/>Tourism impacts, planning and management / Peter Mason.ent://SD_ILS/0/SD_ILS:185722024-04-28T19:56:44Z2024-04-28T19:56:44Zby Mason, Peter Geoffrey.<br/>Call Number 338.4791068 MAS<br/>Publication Date 2003<br/>Format: Books<br/>Food and beverage management : student certification manualent://SD_ILS/0/SD_ILS:43562024-04-28T19:56:44Z2024-04-28T19:56:44Zby Ninemeier, Jack D.<br/>Call Number 647.95 NIN<br/>Publication Date 1984<br/>Format: Books<br/>Manager's guide to hospitality financial management.ent://SD_ILS/0/SD_ILS:1518352024-04-28T19:56:44Z2024-04-28T19:56:44Zby Futura Training (Firm).<br/>Call Number 647.940681 MAN<br/>Publication Date 2008<br/>Format: Books<br/>The Management of International Tourism [electronic resource].ent://SD_ILS/0/SD_ILS:1213742024-04-28T19:56:44Z2024-04-28T19:56:44Zby Witt, Stephen F.<br/>Call Number G155 .A1 W535<br/>Publication Date 2013<br/>Summary International tourism is one of today's major growth industries necessitating increasingly more sophisticated management techniques. In the light of this expansion and growing significant economic importance, this book provides a comprehensive overview of international tourism, placing particular emphasis on the management of tourism. The subject coverage of the book is wide-ranging: the authors examine the following issues:the impact of environmental issues on tourism managementtourism demand and forecastingthe key methods of oper<br/>Format: Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1192518">Click here to view book</a><br/>Difficult airway management / edited by Mansukh Popat.ent://SD_ILS/0/SD_ILS:2556312024-04-28T19:56:44Z2024-04-28T19:56:44Zby Popat, Mansukh T.<br/>Call Number 616.23 22<br/>Publication Date 2009<br/>Summary Management of a patient with a difficult airway has undergone significant changes in recent years, with the introduction of both new guidelines and equipment. Chapters cover basic topics such as recognition of a difficult airway and general principles of management and then move onto more complicated topics such as the 'anticipated' and 'unanticipated' difficult airway scenarios. New equipment is outlined and reviewed, and a chapter focuses on extubation and its importance. Thebook also includes a chapter on management in common clinical settings and a separate chapter covers paediatric airway.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=467475">Click here to view</a><br/>Tourism impacts, planning and management / Peter Mason.ent://SD_ILS/0/SD_ILS:269842024-04-28T19:56:44Z2024-04-28T19:56:44Zby Mason, Peter Geoffrey.<br/>Call Number 338.4791068 MAS<br/>Publication Date 2008<br/>Summary "'Tourism Impacts, Planning and Management' is a unique text, which links these three key areas of tourism: impacts, planning and management. Tourism impacts are multi-faceted and therefore are difficult to plan for and manage. This book looks at all the key players involved - be they tourists, host communities or industry members - and considers a number of approaches and techniques for managing tourism successfully. Now in a second edition this bestselling text has been fully updated to include updated statistics and case studies, including new cases on tourism planning in Dubai, Antarctic/Arctic visitor management, wilderness area management in Montana, 7/7 bombings in the UK and terrorism in Egypt. It also includes new material on governments and planning, the role of tour guides, interpretation, information technology, crisis management and terrorism. Divided into four parts, this text discusses: * The growth, development and impacts of tourism * Tourism planning and management: concepts, issues and key players * Tools and techniques in tourism planning and management: education, regulation and information technology * The future of tourism planning and management: issues of sustainability and the future Up-to-date, international case studies are used to illustrate and provide a real-life context for the theories discussed. Exercises are also included to consolidate learning." -- Publisher's website.<br/>Format: Books<br/>Tourism in the Philippines : Applied Management Perspectives.ent://SD_ILS/0/SD_ILS:3090702024-04-28T19:56:44Z2024-04-28T19:56:44Zby Aquino, Richard S.<br/>Call Number 338.4791599<br/>Publication Date 2022<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=7102092">Click here to view book</a><br/>Hotel front office management / James A. Bardient://SD_ILS/0/SD_ILS:18172024-04-28T19:56:44Z2024-04-28T19:56:44Zby Bardi, James A., 1947-<br/>Call Number 647.94068 BAR<br/>Publication Date 1990<br/>Format: Books<br/>Tourism impacts, planning and management / Peter Mason.ent://SD_ILS/0/SD_ILS:2920472024-04-28T19:56:44Z2024-04-28T19:56:44Zby Mason, Peter, 1951- author.<br/>Call Number 338.4791 MAS<br/>Publication Date 2016<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=2194907">Click to View</a><br/>Hotel front office management / James A. Bardi.ent://SD_ILS/0/SD_ILS:171492024-04-28T19:56:44Z2024-04-28T19:56:44Zby Bardi, James A., 1947-<br/>Call Number 647.94068 BAR<br/>Publication Date 2003<br/>Format: Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/wiley022/2002024087.html">http://www.loc.gov/catdir/toc/wiley022/2002024087.html</a><br/>Hotel front office management / James A. Bardi.ent://SD_ILS/0/SD_ILS:108632024-04-28T19:56:44Z2024-04-28T19:56:44Zby Bardi, James A., 1947-<br/>Call Number 647.94068 BAR<br/>Publication Date 1996<br/>Format: Books<br/>Hotel front office management / James A. Bardi.ent://SD_ILS/0/SD_ILS:315992024-04-28T19:56:44Z2024-04-28T19:56:44Zby Bardi, James A., 1947-<br/>Call Number 647.94068 BAR<br/>Publication Date 2011<br/>Summary "Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics"--<br/>Format: Books<br/>Management / Michael A. Hitt [and 3 others].ent://SD_ILS/0/SD_ILS:3119102024-04-28T19:56:44Z2024-04-28T19:56:44Zby Hitt, Michael A., author.<br/>Call Number 658 MAN<br/>Publication Date 2007<br/>Summary Offering a comprehensive and balanced presentation of strategic management and organisational concepts, this book presents a new approach to management. It highlights the importance of finding balance between the micro skills of people management and the macro skills of running a business.<br/>Format: Regular print<br/>Hotel front office management / James A. Bardi.ent://SD_ILS/0/SD_ILS:230692024-04-28T19:56:44Z2024-04-28T19:56:44Zby Bardi, James A., 1947-<br/>Call Number 647.94068 BAR<br/>Publication Date 2007<br/>Summary "Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fourth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on technology's role in the modernized front office." "Material is logically presented in the order of operations, beginning with an overview of lodging and then progressing through a tour of the today's front office, a review of the guest cycle, and an analysis of guest services. This Fourth Edition includes new sections on hotel risk management, security, and housekeeping management."--BOOK JACKET.<br/>Format: Books<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip064/2005033575.html">http://www.loc.gov/catdir/toc/ecip064/2005033575.html</a>
Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0623/2005033575-d.html">http://www.loc.gov/catdir/enhancements/fy0623/2005033575-d.html</a><br/>Fundamentals of project management / James P. Lewis.ent://SD_ILS/0/SD_ILS:2295942024-04-28T19:56:44Z2024-04-28T19:56:44Zby Lewis, James P., 1941-<br/>Call Number 658.404 22<br/>Publication Date 2007<br/>Summary "Since the publication of the classic Fundamentals of Project Management almost ten years ago, membership in the Project Management Institute has grown from a few thousand to nearly 250,000. In today's time-based and cost-conscious business world, more companies are enlisting the expertise of project managers to oversee their programs. Every year, organizations lose billions of dollars on canceled or over-budget projects. Effective project management is the only way to reduce these costly errors and ensure a successful close. But how do companies guarantee that their initiatives will stay on track and under budget?" "Fundamentals of Project Management, now in its third edition, provides executives with an excellent introduction to this highly specialized, schedule-intensive discipline. Using a simple, step-by-step approach, the book shows you how to control every stage of a project, from developing the goals and objectives to managing the project team."--Jacket.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=174743">Click here to view</a><br/>Resorts : management and operation / Robert Christie Mill.ent://SD_ILS/0/SD_ILS:2960542024-04-28T19:56:44Z2024-04-28T19:56:44Zby Mill, Robert Christie, author.<br/>Call Number 647.94068 MIL<br/>Publication Date 2012 2011<br/>Summary "The 3rd Edition of Resorts: Management and Operation is a summary of almost 30 years of thought, analysis, and research into the field of resort management written from a business viewpoint yet takes into account the unique structure of resorts. The text is divided into three sections. Each section has a philosophical basis for the inclusion of the subsequent principles and practices.The first section covers major types of resorts: those that are mountain-based, beach-based and golf/tennis based. Two chapters are devoted to each of the various resort types. The first chapters of each resort type focuses on development issues with the impact on operations noted throughout. The second chapter in each resort type deals with guest profiles and management issues. The second section highlights what makes managing a resort different from managing a 'regular' hotel. The final section features a newly expanded chapter on spas, pools, and indoor water parks along with individual chapters on specialty resorts, cruise ships and casinos, reflecting the importance of these types of properties"--Provided by publisher.<br/>Format: Books<br/>Key concepts in event management / Bernadette Quinn.ent://SD_ILS/0/SD_ILS:2959942024-04-28T19:56:44Z2024-04-28T19:56:44Zby Quinn, Bernadette, 1965- author.<br/>Call Number 658.456 QUI<br/>Publication Date 2013<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=1191093">Click to View</a><br/>Introduction to hospitality management / John R. Walker.ent://SD_ILS/0/SD_ILS:239362024-04-28T19:56:44Z2024-04-28T19:56:44Zby Walker, John R., 1944-<br/>Call Number 647.94068 WAL<br/>Publication Date 2006<br/>Format: Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip069/2006007209.html">http://www.loc.gov/catdir/toc/ecip069/2006007209.html</a><br/>Overtourism : The Role of Effective Destination Management.ent://SD_ILS/0/SD_ILS:3058652024-04-28T19:56:44Z2024-04-28T19:56:44Zby von Magius Møgelhø, Helene.<br/>Call Number 338.4791068<br/>Publication Date 2021<br/>Summary Overtourism examines the increasingly important role of destination management and effective stakeholder engagement in order to maximize the economic contribution of tourism while avoiding the potential pitfalls of overtourism.<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=6631138">Click here to view book</a><br/>Cases for Event Management and Event Tourism.ent://SD_ILS/0/SD_ILS:3087102024-04-28T19:56:44Z2024-04-28T19:56:44Zby Getz, Donald, 1949-, author.<br/>Call Number 658.456 GET<br/>Publication Date 2023<br/>Summary A comprehensive collection of fully developed case studies of event management and event tourism main areas, including HR, leadership, marketing, strategy, operations, stakeholder management, and evaluation, all written by international experts. It is a must have collection for all those studying and teaching event management and event tourism.<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=30495193">Click to View</a><br/>Beverage management : product knowledge and cost controlent://SD_ILS/0/SD_ILS:17382024-04-28T19:56:44Z2024-04-28T19:56:44Zby Coltman, Michael M., 1930-<br/>Call Number 647.95 COL<br/>Publication Date 1989<br/>Format: Books<br/>Energy management handbook / : by Wayne C. Turner.ent://SD_ILS/0/SD_ILS:2262282024-04-28T19:56:44Z2024-04-28T19:56:44Zby Turner, Wayne C., 1942-<br/>Call Number 658.26 22<br/>Publication Date 2005<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=124624">Click here to view</a><br/>Energy management handbook / by Wayne C. Turner.ent://SD_ILS/0/SD_ILS:2208532024-04-28T19:56:44Z2024-04-28T19:56:44Zby Turner, Wayne C., 1942-<br/>Call Number 658.2 21<br/>Publication Date 2001<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=60335">Click here to view</a><br/>Environmental planning and management / Christian N. Madu.ent://SD_ILS/0/SD_ILS:2311622024-04-28T19:56:44Z2024-04-28T19:56:44Zby Madu, Christian N. (Christian Ndubisi)<br/>Call Number 658.4083 22<br/>Publication Date 2007<br/>Summary This book focuses on environmental planning and management. Environmental problems are not purely scientific; some of the major problems deal with poor management and the inability to involve people in environmental decision making process. The approach taken in this book is to review environmental problems as they are affected by poor planning and management. Understanding of management issues involved will help to get top management to buy into environmental management. The tendency is for top management to view environmental management efforts as expensive and wasteful to an organization. H.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=203823">Click here to view</a><br/>Resort report / prepared by Resort Management Department.ent://SD_ILS/0/SD_ILS:239562024-04-28T19:56:44Z2024-04-28T19:56:44Zby William Angliss Institute of TAFE.<br/>Call Number WAIARC 647.94 RES<br/>Publication Date 2006<br/>Format: Books<br/>Project management step-by-step / Larry Richman.ent://SD_ILS/0/SD_ILS:2221412024-04-28T19:56:44Z2024-04-28T19:56:44Zby Richman, Larry L. (Larry Leon), 1955-<br/>Call Number 658.404 21<br/>Publication Date 2002<br/>Summary Exploring the thinking behind project management -- then putting it to work!<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=72954">Click here to view</a><br/>Coffee shop management / by J. O. Dahl.ent://SD_ILS/0/SD_ILS:143492024-04-28T19:56:44Z2024-04-28T19:56:44Zby Dahl, J.O. (Joseph Oliver), 1893-1942.<br/>Call Number ARC 647.95068 DAH<br/>Publication Date 1949<br/>Format: Books<br/>Journal of comparative international management. [electronic resource].ent://SD_ILS/0/SD_ILS:189842024-04-28T19:56:44Z2024-04-28T19:56:44ZCall Number ELECTRONIC RESOURCE<br/>Publication Date 2024 2023 2022 2021 2020<br/>Format: Electronic Resources<br/>Full text available: 1998-06-01 - <a href="http://infotrac.galegroup.com/itw/infomark/1/1/1/purl=rc18%5fITOF%5F0%5F%5Fjn+%22Journal+of+Comparative+International+Management%22">Available via InfoTrac to William Angliss of Institute of TAFE users only. Click here to access electronic journal.</a><br/>Australian journal of hospitality management. [electronic resource].ent://SD_ILS/0/SD_ILS:188222024-04-28T19:56:44Z2024-04-28T19:56:44ZCall Number ELECTRONIC RESOURCE<br/>Publication Date 2024<br/>Format: Electronic Resources<br/>Full text available: 1997-03-22 - 2001-09-22 <a href="http://infotrac.galegroup.com/itw/infomark/1/1/1/purl=rc18%5fITOF%5F0%5F%5Fjn+%22Australian+Journal+of+Hospitality+Management%22">Available via InfoTrac to William Angliss of Institute of TAFE users only. Click here to access electronic journal.</a><br/>Innovation and imagination at work / Australian Institute of Management.ent://SD_ILS/0/SD_ILS:201262024-04-28T19:56:44Z2024-04-28T19:56:44Zby Australian Institute of Management.<br/>Call Number 658.00994 INN<br/>Publication Date 2004<br/>Summary Draws together a collection of articles written by industry leaders and creative thinkers that examines the innovation imperative for Australian business.<br/>Format: Books<br/>Annual banquet, The Institute of Sales Management. [banquet menu]ent://SD_ILS/0/SD_ILS:202382024-04-28T19:56:44Z2024-04-28T19:56:44Zby Institute of Sales Management (Australia) Victorian Branch<br/>Call Number ARC MENU YELLOW 301<br/>Publication Date 1961<br/>Format: Books<br/>Event sustainability management systems - Requirements with guidance for use.ent://SD_ILS/0/SD_ILS:2995202024-04-28T19:56:44Z2024-04-28T19:56:44Zby Standards Australia Limited. Committee MB-018, Event Sustainability Management System.<br/>Call Number 394.2069 EVE<br/>Publication Date 2013<br/>Format: Regular print<br/>Management accounting for hospitality and tourism / Richard Kotas.ent://SD_ILS/0/SD_ILS:152022024-04-28T19:56:44Z2024-04-28T19:56:44Zby Kotas, Richard.<br/>Call Number 657.837 KOT<br/>Publication Date 1999<br/>Format: Books<br/>Project risk management : the commercial dimension / Tim Boyce.ent://SD_ILS/0/SD_ILS:2327832024-04-28T19:56:44Z2024-04-28T19:56:44Zby Boyce, Tim.<br/>Call Number 658.404 22<br/>Publication Date 2003<br/>Summary Introducing the concept of Total Risk Management as the key method for reducing risk, this work explains the connection between project management (the job) and commercial management (the contract), and the need for running them in tandem. It aims to make the reader learn to appreciate the commercial dimensions of important projects.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=136824">Click here to view</a><br/>Festival & special event management / Johnny Allen ... [et al.].ent://SD_ILS/0/SD_ILS:306682024-04-28T19:56:44Z2024-04-28T19:56:44Zby Allen, Johnny.<br/>Call Number 658.456 FES<br/>Publication Date 2011<br/>Summary The role of marketing and communication, environmental planning, the increasing role of governments through the creation of event strategies, and the different perspectives of event management are all discussed. This edition aims to embrace and extend the growing body of knowledge relating to event management by tracking many of the recent changes and developments in the field. This offers students a current, relevant textbook for their study and professional reference.<br/>Format: Books<br/>Festival & special event management / Johnny Allen ... [et al.].ent://SD_ILS/0/SD_ILS:274812024-04-28T19:56:44Z2024-04-28T19:56:44Zby Allen, Johnny.<br/>Call Number 658.456 FES<br/>Publication Date 2008<br/>Summary Festivals and special events have grown into a massive industry worldwide, generating billions of dollars for regional centers, states, and countries. Festival and Special Event Management provides a comprehensive overview of the theory and procedures essential to managing festivals and special events. Australian authors.<br/>Format: Books<br/>Revenue management for hospitality and tourism [electronic resource].ent://SD_ILS/0/SD_ILS:1213852024-04-28T19:56:44Z2024-04-28T19:56:44Zby Fyall, Alan.<br/>Call Number 338.4791.0681 FYA<br/>Publication Date 2013<br/>Summary Written by leading academic and industry experts actively engaged in revenue management, research and teaching this is a new and original treatment of the whole field for students and professionals.<br/>Format: Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=1207013">Click here to view book</a><br/>Crisis management in the tourism industry / Dirk Glaesser.ent://SD_ILS/0/SD_ILS:241052024-04-28T19:56:44Z2024-04-28T19:56:44Zby Glaesser, Dirk.<br/>Call Number 338.4791 GLA<br/>Publication Date 2006<br/>Format: Books<br/>Food and beverage management / Bernard Davis ... [et al]ent://SD_ILS/0/SD_ILS:263692024-04-28T19:56:44Z2024-04-28T19:56:44Zby Davis, Bernard.<br/>Call Number 647.95068 DAV<br/>Publication Date 2008<br/>Format: Books<br/>Innovation management and new product development / Paul Trott.ent://SD_ILS/0/SD_ILS:291022024-04-28T19:56:44Z2024-04-28T19:56:44Zby Trott, Paul<br/>Call Number 658.575 TRO<br/>Publication Date 2008<br/>Summary "Innovation continues to be at the forefront of economic and political debate about how to improve the competitiveness of economics and firms. This book is designed with one overriding aim: to make this exciting and highly relevant subject as clear to understand as possible." "Innovation Management and New Product Development expertly illustrates the problems faced by firms as they try to develop innovative products that will help them survive and prosper. It is designed to be accessible and readable, and was the first textbook to bring together the areas of innovation management and new product development for the business student."--BOOK JACKET.<br/>Format: Books<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip085/2007048699.html">http://www.loc.gov/catdir/toc/ecip085/2007048699.html</a><br/>Human resource management : rhetorics and realities / Karen Legge.ent://SD_ILS/0/SD_ILS:116552024-04-28T19:56:44Z2024-04-28T19:56:44Zby Legge, Karen.<br/>Call Number 658.3 LEG<br/>Publication Date 1995<br/>Format: Books<br/>Tourism, Hospitality and Digital Transformation : Strategic Management Aspects.ent://SD_ILS/0/SD_ILS:2976912024-04-28T19:56:44Z2024-04-28T19:56:44Zby Tajeddini, Kayhan.<br/>Call Number 910.68<br/>Publication Date 2019<br/>Format: Electronic Resources<br/><a href="https://ebookcentral.proquest.com/lib/angliss/detail.action?docID=5916574">Click here to view book</a><br/>Strategic management in tourism / edited by Luiz Moutinho.ent://SD_ILS/0/SD_ILS:313572024-04-28T19:56:44Z2024-04-28T19:56:44Zby Moutinho, Luiz.<br/>Call Number 338.47910684 STR<br/>Publication Date 2011<br/>Summary This book contains coverage and analytical discussion of key areas of contemporary tourism management: evaluation of the most important global trends in tourism, analysis of the impact of crucial environmental issues and their implications and the major factors affecting international tourism. It covers tourism marketing issues and other areas of functional management as well as strategic planning and tourism. The book is structured in four parts: the tourism environment (2 chapters); tourism marketing management (3 chapters); functional management in tourism (4 chapters) and strategic planning in tourism (4 chapters).<br/>Format: Books<br/>Strategic management : competitiveness & globalisation / Dallas Hanson ... [et al.].ent://SD_ILS/0/SD_ILS:276842024-04-28T19:56:44Z2024-04-28T19:56:44Zby Hanson, Dallas.<br/>Call Number 658.4012 STR<br/>Publication Date 2008<br/>Summary Strategic Management: Competitiveness and Globalisation, Third Asia Pacific edition, explains the strategic management process in the context of a contemporary business environment that is increasingly global, competitive and technological. environment.<br/>Format: Books<br/>Derivatives, risk management & value [electronic resource] / Mondher Bellalah.ent://SD_ILS/0/SD_ILS:2450162024-04-28T19:56:44Z2024-04-28T19:56:44Zby Bellalah, Mondher.<br/>Call Number 332.6457 22<br/>Publication Date 2010<br/>Summary This book covers fundamental concepts in financial markets and asset pricing such as hedging, arbitrage, speculation in different markets, classical models for pricing of simple and complex derivatives, mathematical foundations, managing and monitoring portfolios of derivatives in real time, etc. It explains different applications of these concepts using real world examples. The book also covers topics like financial markets and instruments, option pricing models, option pricing theory, exotic derivatives, second generation options, etc. Written in a simple manner and amply supported by real world examples, questions and exercises, the book will be of interest to students, academics and practitioners alike.<br/>Format: Electronic Resources<br/><a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e900xww&AN=340614">Click here to view</a><br/>Tourism Management and Marketing, 1 & 2 [electronic resource].ent://SD_ILS/0/SD_ILS:1550362024-04-28T19:56:44Z2024-04-28T19:56:44Zby Singh, Manpal.<br/>Call Number 910.68<br/>Publication Date 2008<br/>Summary Tourism is a flourishing sector nowadays. As the tourism industry has grown exponentially in the past few decades, its proper management and marketing assumed an important role. As for management, there are certain tasks, which have to be taken into account for a number of different reasons. Gathering, maintaining and compiling information about the tourists is of greatest important. Be it a domestic or international, inbound or out-bond tour, providing tourists` information, healthy interaction with them, chalking out plans to cut down expenses and providing the tourists with maximum facilit<br/>Format: Electronic Resources<br/><a href="http://angliss.eblib.com.au/patron/FullRecord.aspx?p=588129">Click here to view book</a><br/>