Search Results for tourism - Narrowed by: Baricevic, Thomas.SirsiDynix Enterprisehttps://wait.sdp.sirsidynix.net.au/client/en_US/WAILRC/WAILRC/qu$003dtourism$0026qf$003dAUTHOR$002509Author$002509Baricevic$00252C$002bThomas.$002509Baricevic$00252C$002bThomas.$0026ps$003d300$0026st$003dPD?dt=list2024-05-15T02:31:00ZUpselling products and services in tourism and hospitality [digital videorecording].ent://SD_ILS/0/SD_ILS:260862024-05-15T02:31:00Z2024-05-15T02:31:00Zby Seidel, Paul.<br/>Call Number TR DVD 380.14591 UPS<br/>Publication Date 2008<br/>Summary "The key to a successful, growing business is the ability of staff to successfully upsell products and services. But how do we do this? In this program we define a product, ask how a service differs from a product, examine the marketing concept and go through the process of upselling to add value and training staff to upsell. A valuable look at getting the most from products and services in this vital industry"--Container.<br/>Format: Other<br/>The Australian Tourism Industry [digital videorecording] : an overview.ent://SD_ILS/0/SD_ILS:257832024-05-15T02:31:00Z2024-05-15T02:31:00Zby Baricevic, Thomas.<br/>Call Number TR DVD 338.4791 AUS<br/>Publication Date 2008<br/>Summary "Tourism is one of Australia?s key industries, contributing billions of dollars to our economy every year. In this program we take a look at the basic structure and make up of this vital area. We?ll examine the value of tourism in Australia; sources of international tourists and why they visit; international visitor types; where tourists visit in Australia; preferred tourist activities; and the challenges facing the industry now and in the future. Featuring expert input from Tourism Australia, this is an informative, up-to-date overview of our dynamic tourist industry." -- container.<br/>Format: Other<br/>