Search Results for tourism - Narrowed by: Goonetilleke, Anne.SirsiDynix Enterprisehttps://wait.sdp.sirsidynix.net.au/client/en_US/WAILRC/WAILRC/qu$003dtourism$0026qf$003dAUTHOR$002509Author$002509Goonetilleke$00252C$002bAnne.$002509Goonetilleke$00252C$002bAnne.$0026ps$003d300$0026st$003dPD?dt=list2024-05-15T00:25:28ZHospitality management : strategy and operations / Lynn Van Der Wagen, Anne Goonetilleke.ent://SD_ILS/0/SD_ILS:257022024-05-15T00:25:28Z2024-05-15T00:25:28Zby Van der Wagen, Lynn.<br/>Call Number 647.94068 VAN<br/>Publication Date 2007<br/>Summary Hospitality management, including operational management; human resource management; customer service management; and financial management. The book also covers quality customer service, business relationships and legal compliance.<br/>Format: Books<br/>Hospitality management : strategy and operations / Lynn Van Der Wagen and Anne Goonetilleke.ent://SD_ILS/0/SD_ILS:185612024-05-15T00:25:28Z2024-05-15T00:25:28Zby Van der Wagen, Lynn.<br/>Call Number 647.94068 VAN<br/>Publication Date 2003<br/>Format: Books<br/>