Search Results for tourism - Narrowed by: Goonetilleke, Anne. SirsiDynix Enterprise https://wait.sdp.sirsidynix.net.au/client/en_US/WAILRC/WAILRC/qu$003dtourism$0026qf$003dAUTHOR$002509Author$002509Goonetilleke$00252C$002bAnne.$002509Goonetilleke$00252C$002bAnne.$0026ps$003d300$0026st$003dPD?dt=list 2024-05-15T00:25:28Z Hospitality management : strategy and operations / Lynn Van Der Wagen, Anne Goonetilleke. ent://SD_ILS/0/SD_ILS:25702 2024-05-15T00:25:28Z 2024-05-15T00:25:28Z by&#160;Van der Wagen, Lynn.<br/>Call Number&#160;647.94068 VAN<br/>Publication Date&#160;2007<br/>Summary&#160;Hospitality management, including operational management; human resource management; customer service management; and financial management. The book also covers quality customer service, business relationships and legal compliance.<br/>Format:&#160;Books<br/> Hospitality management : strategy and operations / Lynn Van Der Wagen and Anne Goonetilleke. ent://SD_ILS/0/SD_ILS:18561 2024-05-15T00:25:28Z 2024-05-15T00:25:28Z by&#160;Van der Wagen, Lynn.<br/>Call Number&#160;647.94068 VAN<br/>Publication Date&#160;2003<br/>Format:&#160;Books<br/>