Search Results for tourism - Narrowed by: O'Shannessy, Vivienne, 1962-

Front office skills : a practical approach / Vivienne O'Shannessy.

2024-05-15T13:16:59Z

by O'Shannessy, Vivienne, 1962-
Call Number 647.068 OSH
Publication Date 2009
Summary "A practical guide to front office skills and services in the hospitality industry. Complies with the Hospitality, Tourism and Events Industry Competency Standards"--Provided by publisher.
Format: Books

The road to tourism : skills for the new professional / Vivienne O'Shannessy, Dean Minett, Geoff Hyde.

2024-05-15T13:16:59Z

by O'Shannessy, Vivienne, 1962-
Call Number 338.4791 OSH
Publication Date 2009 2008
Summary This publication uses real world industry examples to strengthen its applicability. From working with colleagues to communicating with people from other cultures, this text takes you step by step through all the duties you may be required to perform and the underpinning knowledge you will need in your career.
Format: Electronic Resources

The road to hospitality : skills for the new professional / Vivienne O'Shannessy, Dean Minett.

2024-05-15T13:16:59Z

by O'Shannessy, Vivienne, 1962-
Call Number 647.94 OSH
Publication Date 2008 2007
Summary Introduction to the hospitality industry. Provides information at a pace designed to suit the learning needs of the individual. Complies with the Hospitality, Tourism and Events Training Package competencies.
Format: Books

The road to tourism : skills for the new professional / Vivienne O'Shannessy, Dean Minett, Geoff Hyde.

2024-05-15T13:16:59Z

by O'Shannessy, Vivienne, 1962-
Call Number 338.4791 OSH
Publication Date 2008
Summary An easy-to-follow introduction to the tourism industry that gives insights into the profession and the skills required to succeed in this field. Complies with the Hospitality, Tourism and Events Industry National Competency Standards.
Format: Books